If I could put zero stars I would. I called multiple times for 3 straight days and the male receptionist would answer and hang up. Several times he let me explain what I was calling for and he would then just hang up. I thought the phone …
I had a retinal detachment and Dr Kim did my surgery and follow up. I feel fortunate to have found her as her treatment stabilized that eye. While under her care I had a vitreous sack detachment in the other eye and she was able to do in office laser treatments that protected my one good remaining retina.
Overall I got the service I needed but not the best customer service. Wait times are long once in the office as well. I waited over an hour (after my appt time) to see Dr. Kim for a 5 minute conversation that my eye was all healed. Waste of …
I have been a patient at Advanced Retina care for nearly 5 years. I can honestly say that Dr. Kim and her team have provided me with the best care and support I’ve received from any physician in my lifetime. Everyone has been friendly, …
I was referred to Dr Kim by my cataract surgeon. About a month after having the cataract surgery I had a detached retina. Dr Kim and her staff were able to see me the same day I was referred and get me in for surgery the very next day which …
Really porly staff
They refuse all Covered California, even though mine is Blue Shield PPO.
Very good dr . But turn off yur exchange when yu guys open, patients try to call and don’t answer till about 9am
If I could put zero stars I would. I called multiple times for 3 straight days and the male receptionist would answer and hang up. Several times he let me explain what I was calling for and he would then just hang up. I thought the phone …
Fast efficient friendly service. Dr. Kim is upbeat and takes the necessary time to answer questions.
I’ve been a patient of Dr. Vivian Kim for two or three years now. She was highly recommended to me by my former Opthomologist Dr Rayna Piskova. …
I had a retinal detachment and Dr Kim did my surgery and follow up. I feel fortunate to have found her as her treatment stabilized that eye. While under her care I had a vitreous sack detachment in the other eye and she was able to do in office laser treatments that protected my one good remaining retina.
Overall I got the service I needed but not the best customer service. Wait times are long once in the office as well. I waited over an hour (after my appt time) to see Dr. Kim for a 5 minute conversation that my eye was all healed. Waste of …
I have been a patient at Advanced Retina care for nearly 5 years. I can honestly say that Dr. Kim and her team have provided me with the best care and support I’ve received from any physician in my lifetime. Everyone has been friendly, …
I was referred to Dr Kim by my cataract surgeon. About a month after having the cataract surgery I had a detached retina. Dr Kim and her staff were able to see me the same day I was referred and get me in for surgery the very next day which …