Urgent care clinic, Advanced Urgent Care & Occupational Medicine
Advanced Urgent Care Brighton cares for all ages. We accept most major insurance including Medicaid. We’re open 7 days a week, 8am – 8pm. Walk-ins welcome! See more
Efficient, practical and friendly. Had some technical issues with entering dob on the registration form online and this caused difficulty in filling out the patient form. But they worked it out. Overall a good experience.
As always, I had a great experience. Too bad that I can’t receive the same level of fast and exceptional care from my own pcp that I do from Advanced Urgent Care. Great job!
Relatively quick no nonsense care. Just what we needed. The Rx was not called in, but it was quickly rectified. Heavy use of technology and not the most personable group in the world, but efficient. Thanks for good service!
had a broken foot and laceration… alice, auberney and the rest of staff were awesome. wait was a little long, but nothing terrible. made a horrible injury feel like a bug bite. thanks guys!
The attending physician was awesome and under a big workload she still was genuinely interested in my well being, nothing but good to say about my experience 👍👍 …
I made an appointment online and did not have a wait time. Check-in was simple and quick. The staff was very friendly and helpful. I will come back for future needs.
Brought wife in for check up been in a little pain, prescribed medication got infection attacked whole body, then was in extreme pain! Went back changed medication waited week still has body infection said sorry we cant help you!
Dr. Parsons is as professional and thorough as they come. She shows concern and care. She makes a patient feel comfortable. A real credit to the medical field. Thank you
The front desk could have been more efficient & had better answers (I’m not a fan of “I don’t know”). However, once you pass the front the front desk then everyone help was friendly, smiling & pleasant to deal with.
My wife and I actually went to this AUC site in Brighton, not thte one in Fort Lupton. Iaccidentally reviewed them from the wrong email, but I’m sure they’re pretty good, too. …
Came in for pre employment. Checked in early and everything. Wait time was supposed to be 12 mins. 40 mins later I am still waiting. There is nobody here really either. Then came back for a TB test reading. They had me come back a day late, …
The staff was super professional and very kind. They were really busy and I had a little wait time but was constantly checked on and was seen as fast as possible. I would recommend these people to everyone!!! Thanks so much!
Was told insurance would cover the cost of my full visit… $280 later, found out that wasn’t the case. Care was great but that’s a big bill to be surprised with!
Oh My God please avoid this place at all costs if you dont have any insurance. They charge a separate fee for each tiny thing they do and you end up with owing a fortune in one visit. Never Again.
Never answers there phone! Need my records from Covid and still have nothing! Also they should not charge you to see a dr for questions once you have tested positive for Covid! Obviously they are all about money and not the care!
Very disappointed in the care I received. I was not satisfied with how I was treated and called back asking for resolution and was told they could not guarantee they could help me. I paid $180.00 and feel that I should have been treated with respect as a patient. Will NOT be returning!
IF YOU HAVE YOING CHILDREN – TAKE THEM SOMEWHERE ELSE!!! Just took our 5 year old there today for a double ear infection. She was in pain and scared and there was not a shred of compassion in any one of them! There was no “it’s okay …
Negligent treatment for a wound here resulted in me needing to be hospitalized. Do not go here, I followed their instructions and it caused a major infection.
It was a great experience for me despite the issue I was having. I’m a disabled veteran and they were able to help me on the financial side. Plus the staff was friendly, helpful and I didn’t have to wait long…
They only have a phone for their benefit of calling out. There isn’t a way to talk to an actual Human here because no matter what extension you press your still not getting anyone on the phone. Give up and jut goto an ER or a Real Doctors Office…
Check in time was 105 minutes. I did so online. I got there on time and was brought back within a few minutes. In and out in a jiffy. Friendly and courteous, even though they had been rocked all day. Great experience.
They require Social Security Number to see patients. I gave them my driver’s license and insurance card but they refused treatment unless I gave them my SSN. I refused because I’m trying to protect my identity and they told me I had to …
My first visit for a DOT medical recertification. I preregistered online and was greeted with a willingness to help with a seamless appointment! In and out in a half hour. Thanks! Phil
I went in today complaining of shortness of breath, pressure on my chest, a cough and just generally feeling weak and tired. It started with pertussis. Then possibly pneumonia or bronchitis. So they did an xray and found nothing. When the …
Kristi and Dr. Parsons on the workers comp side have been amazing to work with! Have made taking care of a workers comp issue so easy! Great experiences every time!
They lost my COVID test results, and informed me via voicemail. When I wanted to get retested, they couldn’t say if I would be recharged or not and would have to go back in for Dr. approval. Avoid this one.
The help and understanding the doctors team had in my evaluation for d.o.t. test. I have had a medical condition from the past and the help with my medical records and information to doctor was outstanding. So helpful
I brought my 10 year old daughter to the UC late Thursday night due to several days of diarrhea and cramping. We were seen by a male EMT and a male doctor which is both fine and understandable, My issue is that when the doctor stated he …
Everything was wonderful! All staff I encountered were terrific–very competent and effecient. The entire visit was completely satisfying and more so. It was a pleasure to be there, and I felt extremely well taken care of through the complete process. I was VERY impressed. Thank you all so much.
I have never had a problem with this place. Always get better a few days later. My last appt. I checked in online, got there 15 minutes early to sign in and the doctor was in to see me and I was out of there before the actual appt. time. Super fast!
So helpful, professional, quick and attentive. To need a doctor is a tough thing, and you never know what you will get, but in this instance I was treated great during a tough day and I am very thankful for both the nurse and doctor who helped me!
I went to their urgent care for slicing a chunk of my finger off. They over charged me upright argued with me about the information that is on my insurance card. Argued. My card said plain as day that my co pay for urgent care was 50.00. …
I was able to check in from home and arrive at my appointment time. Didn’t have a lot of wait time and was treated so kindly by everyone there. I felt they really took the time to listen and help figure out what was going on.
Went in for a bladder infection on a Saturday morning. Got seen and tended to VERY quickly. (Was out of there in less than 30 minutes.) All the staff were courteous and professional.
They had a mix up on getting me checked in, but when they did everyone was so kind and polite. They got me taken care of in a very quick and efficient manner. I will return again if need be.
Good place very clean and nice people! Great place to be seen when your regular has no appointments. Very thorough I feel I got the best care at the Brighton location!!
My Daughter checks in @ 4:28, drops off a urine sample for possible UTI. Hour goes by, several people that have walked in after us are called back before us. OK, check email… low and behold, there’s an email stating our appt is at …
Front desk lady was so rude and nasty toward me over a misunderstanding that wasn’t even my fault. A new manager at a shop that i work at didn’t know that we were contracted with them (which we were, confirmed by the owner). I think that …
Would not come here again! My wife and I walked in didn’t get no help. Waiting over a hour to get called back we were here before a lot of people and they got called back before us. This girl walked in and after being here for a minute she …
Everyone was very nice here. I came in for a pelvic exam because I was experiencing excruciating pain. I gave a urine sample and the doctor did the exam. Her diagnosis was that I had symptoms of PID (an std). I am married and faithful to my …
Scammers! They charged me for services without me ever even coming in. I simply called to schedule an appointment, and they billed me almost $200 for a phone call. Dont call, dont go to their facilities .
I came to Advanced Urgent Care and was seen almost immediately. NP Tran was a wonderful caring provider, she was professional and very quick and accurate with her prognosis. Needed prescriptions were ordered immediately. Thank you for being there.
The staff at Advanced Urgent Care & Occupational Medicine is outstanding! The check-in is quick, the wait is short, and the attention you receive is top-notch. Highly recommend.
I was taken back almost immediately & treated with the urgency I needed. They made a terrible day better for me. Sarah & Candy were great & so was Sophie at the desk. Highly recommend this place.
Sara is an awesome nurse practitioner! Personable and knowledgeable. Everything was pleasant from check-in until when I left. Staff was friendly and service was great.
My fiance was sent to this work comp doctor for a very serious injury he sustained through no fault of his own while at work. He was crushed by a front end loader bucket that fell off the tractor. He had a broken left clavicle, 3 fractured …
I loved the service I received from the pain management side. Ryan was amazing and treated me like a person with real pain and not a drug addict. Amy (his assistant) is an angel, always squeezing you in if she’s able to. Both of them …
Urgent care services are horrid. If it can’t be fixed up with a bandaid, you might as well go to Platte Valley Medical Center…. it’s only another 2 miles southeast… and the billing is RiDiCuLoUsLy out of control and borderline managed …
Good if you know what’s wrong with you. Terrible for anything else. Daughter had a cyst, they told me she had a broken finger via an xray. Had to take off work, schedule her with an orthopedic surgeon and now pay a huge bill only for them to tell me they have no idea what the urgent care tech saw.
This place is a complete scam. Have a fractured ankle they say here’s a copy of the xrays go see a doctor tomorrow. Then I ask if they can give me something to help with the pain and they tell me to go get Tylenol. Complete waste of time …
I have had two miserable experiences here and will not be returning. In fact I will be contacting the BBB and the licensing board over the unprofessional conduct of the physician I saw today. Screw this place. …
Love the staff here! Dr. Parsons is great! She listens and has compassion for what you’re going through. She’s been treating me for a work comp injury and I appreciate her so much!
After being turned away from other urgent care facilities because my son’s insurance is CHP+, Advanced Urgent Care welcomed us and helped us with both care and courtesy!! The staff is wonderful and they took the time to listen to our problem and provide a solution. I highly recommend this place!!!
Don’t come here for a covid test! They will force you to pay out of pocket for 2 separate services and won’t bill your insurance even if the test is covered 100%. The telehealth “doctor” didn’t even suggest any other treatment or remedies …
“We are dedicated to providing accessible, high quality and compassionate urgent care to our community with integrity, dignity, respect and the involvement of community physicians” AUC-Brighton …
Great price for a quick on the fly sports physical for my 8th grade daughter, but it was rude, they expect payment before services rendered even though their policy says otherwise, and have a “our way or the highway” attitude. I might go …
Service here has been exemplary. We have had a couple of last minute visits near closing time. Service was quick, but not rushed. They are careful to check for possible medicine interactions. Great team.
Their Physical Therapy Team has been Great and Very thorough! They have really made my Rehabilitation process smooth, considering the circumstances. Thank You for your Professionalism! TOP Notch!
Very satisfactory. Met my expectations with the utmost professionalism. When one is not feeling 100%, having a team attending your issues with expediency is very appreciated.If I was not able to obtain an appointment with my PC physician, I would consider AUC again.
I still had a wait, even with an appt time. The test we discussed they were sending off, wasn’t what was resulted. I was left a voice message to call for results. I called and tried every prompt to get in touch with someone with not one …
Very quick, let me do all the check-in stuff online beforehand, got me in and out in less than half an hour. Everyone was very efficient, courteous and kind.
I always receive the best care from the nurses and Doctors at this facility. I never wait more than 20 mins for walk in appointments and it is very clean and sanitized. When I am sick this is my favorite place to go.
I went in for a DOT physical. That went fine. Took my paperwork to the DMV only to find out that the last page(the most important) was chopped off. 25 mile round trip and 1 hour EXTRA of my time was used because of poor QA in the urgent care office. No offer for compensation, just a mild apology. Disappointing!!
The doctors and nurses were very nice here. They got me in to be seen very quickly, in fact faster then my regular doctors office. I would recommend this Urgent Care office to friends and family.
Took my son in for work related injury check up.. 12:29 tried to check in I apologize yous were on lunch but the lack of customer service towards me wasnt cool. Despite that she sat at the desk at 12:45 seeing me wanting to check in but …
Not worth your time! Charged me twice haven’t fixed it. Owe me $125, Plus waited over one hour to get in the back from 5:05pm to 6:10pm. Then from 6:10pm until 7:19 before the doctor showed up. By the time I left it was 7:58 pm. I work for …
Front desk is awesome. Nurse practitioners aren’t worth a damn. Go In and get rushed out, wasn’t told what my blood pressure was, got tapped on the face and ask if anything hurt, said yes, told the nurse or doctor, whatever she claims to be …
My last visit was just to provide documentation needed to complete my D.O.T. physical. AUC &O was gracious enough to allow me to “walk-in” and took care of my needs quite fast even though they were very busy. I’ve always been pleased with the speed and efficiency of my scheduled appointments!
Do not come to this urgent care if you don’t have insurance. The guy at the front counter was nice until I said I didn’t have insurance, his demeanor changed and he started treating me like garbage. We and went to the hospital er because of …
I was a walk in and was helped immediately. Wait time total was about 15 mins but I was kept busy completing forms and so forth. Once I was in, I was well taken care of and sent back home with a prescription for my eye.
I’ve been previously and had a good experience, however my last visit was a waste of my time and money. I just received a bill for $220 and Dr. MOFFITT spent less than 2 minutes with me. She prescribed Doxycline for acute bronchitis, …
The only thing I thought was unnecessary was all the paper work and that was before I was taken back to an examining room. Once I was in there, the nurse went over all my information that I submitted and made corrections and I thought I had …
I’ll probably try to never step foot here again. Been twice. First time was a simple drug test for work. Got emails from them for a year at least. …
It was nice being able to schedule a time to come in online.
We were called back to see the doctor right at our appointment time.
Everyone was friendly and helpful.
We would definitely come back again.
Aside from the doctor that yelled at me (Denice something?)about a year ago, this clinic is fairly decent. Just went in a few days ago for a sinus issue and my problem was solved in about ten minutes. They even are courteous enough to provide a follow up call.
Fast and friendly. Registering was easy and the wait was short. My prescription was called in for me and was ready by time I got home. I think the drive took longer than the whole process did. Awesome!
What a joke! Spent 2 hours waiting in the lobby just to take a physical for employment. Got taken back, the lady helping me didnt take the test seriously and navigated through it within 20 seconds. Was taken to the doctors room, which I …
I am not a person who goes to a doctor, only IF it is necessary. I don’t even have a primary care doctor. I was treated with a lot of respect, and dignity. I did some research on other urgent cares, and this one really lived up to their …
Just visited this morning for a workers comp injury, since the office i work for was closed, i was told i could not be seen. I then said i will just use my insurance for my injury, and would handle it with my company later, i was told i …
Make sure you call in and reserve a spot before you go in because you might wait awhile. Other then that, great people! Very nice and friendly. Once i got in, they tested me and got my results fast! Also put in my medication order in fast at the closest pharmacy. Very thankful!
I went to Advanced Urgent Care this morning at the insistence of friends, as I have a cold, congestion in my chest, etc. From the Receptionist, to the EMT, to the Doctor, to the -ray Tech – WOW, what great and quick care I got. They were very personable, cared about me as a person; I received excellent care from them. Thank you!
I am so happy with how fast and easy it was to get my daughter feeling better. Thank you so much! We went to Children’s in the middle of the night and got no good care we didn’t even get to see a Dr. after 3 hours so I am so glad my sister recommended us to you! Thank you!
I had great service from the telehealth providers when I initially had symptoms. However, after I was tested for Covid I could not get customer service if my life depended on it. I feel like I could have literally been shot in the head and …
So far I have only used Iegent Care for my allergy induced asthma condition. I am highly pleased with how quickly you get me in and get me on track again. Since my Symbicort jumped from $45 / month on BCBS to $400/month on Medicare, I …
There is nothing pleasant about being sick but thanks to your capable, friendly, efficient staff, my husband was diagnosed, treated and on his way home in a reasonable amount of time. We were confident that the correct tests had been …
I am so grateful to have such a nice urgent care option in Brighton. My family has needed this after hours care, quite a few times. Last nite I needed a few stitches…Ali was pleasant, compassionate and very good ! Thankful to have this option!
For the most part the staff was pleasant. The CNA/nurse was terrific. The dr/pa did not seem to interested in what was going on with our daughter. We checked in, waited our turn after filling out the usual paperwork and paid our copay for …
Kind, Professional Staff. Everyone was Attentive and Patient. The Staff was very Informed on Protocol and Procedures. The PA was Attentive, Caring and made Arrangements for an appointment the next day with Dr. Parsons. …
Very unprofessional pay for my service upfront for a tele-health and my COVID test the day of visit. And they keep billing me saying I owe money when I call the billing department the lady LAURA is super rude and cuts me off by saying she …
Horrible. Made appointment 6 hours prior, checked in online and still had a 2 hour wait when I arrived. When seen spent 10 mins with me and gave me some low dose anti inflamatory. Waste of time! I will NOT be going back to this clinic for …
The ladies at the reception desk to the nurses and beyond were great! They seem to work well together and were understanding and friendly. When I accidentally left an envelope behind in the exam room they called my cell even though the contents were no longer needed. Thank you for going the extra mile!
I didn’t mind the wait. I had no problems with the nurses. However, the PA that saw me didn’t listen to anything I said and immediately knew exactly what I was suffering. He was completely wrong. When I was seen at the hospital later that …
My husband had an appointment today (August 28th) and was seen by Erin Kirkpatrick. He has high praises for her professionalism and extreme thorough medical evaluation and was thankful for her methodical approach on determining the medical …
Tried getting my family a virtual appt due to an exposure; they saw me with no issues. Then when I called back to get my kids seen as they need to be treated as well, i was placed on hold 3 times, transferred to a different location only …
Hard to believe after so many glowing reviews, but my wife received below sub-par care at this facility. She went here based on these reviews, and it was a waste of time and money. If you must use this facility, watch out for the provider …
I had an appointment scheduled and confirmed. When I arrived they said they didn’t have record of the appointment even though I had an E-mail confirmation confirming my time and location. They said there was nothing they could do to help and that I would have to schedule the next day. Terrible experience.
Very unhelpful. I called today to ask a COVID related question as my father has COVID. I was informed that they could not offer medical advice over the phone – which I completely understood as it is against the law. I asked the receptionist …
I received very poor service from 2 different PA’s. I was there 2 days in a row, they said my condition was a viral infection. I have all the symptoms of sinusitis. My fever has increased every day. They will not treat me unless my …
This urgent care over charges, my son went in for upper respiratory infection and they charged insurance $350.00 for new patient visit. (this should be explained at check in) He could have been seen by his PCP for half the charge. Called …
Quick and efficient care! Got me in within 20 minutes. Amazingly nice staff! They listen to you and show they really care. Very clean facility! Was comfortable letting my daughter play there. Changing my primary care to them they were so good!
Their website says they accept walk-ins but that is not true. They require an appointment. When we walked in this week we were told “walk-in” means you can come in and if they have an appointment later they’ll schedule it for you in person. …
My wife and I both went in, they were really nice and took the time needed to learn about us and to help us. No rushing us out the door and no cutting corners I love going here. Great staff and great doctors.
Check-in was a little rough, my wife was sick and the front desk clerk wouldn’t let us check-in without her ID, which we left at home. But after getting through that the back of the house staff was great. Jill (nurse) actually cared to …
Not a terrible wait (although I did go on a Sunday). The facility is clean and inviting, the staff was very patient and understanding. I suffer from anxiety and they never dismissed my concerns or what I was feeling and made me safe and heard.
Went in with no insurance. Paid 230$ to find out what’s NOT wrong with me and I STILL don’t know what’s wrong with me. Eating still hurts and im just supposed to deal with all this pain until I can’t anymore and I goto the ER….
Being sick is no fun, but Advanced Urgent care saw me quickly and did a breathing treatment to see me through until I could get to the Hospital ER for a more intense round of treatments. My Husband and I have been seen several times at Advanced Urgent Care and have always been treated well.
Bait and switch. Charge you $160 just to walk in the door. I thought that would be the total cost (before things like x-ray and labs). Nope, Dr alone is $430. Plus x-ray, plus $200 for an antibiotic shot, plus $60 labs. All in I spent over $700 for a stomach issue, which they couldn’t fully diagnose…
Update to my initial negative review. I had difficulty getting a hold of someone. They did call me the next day mostly for my negative review here on Google. I am satisfied just to have my question answered. I understand that their business …
I was very impressed with the service I received. I came in with three kids for a trip to the doctor on a Sunday. Two of us were sick. As they called our names, my youngest threw a tantrum and the nurse kindly helped me with our loot. Both the Doctor and the nurse were very patient, polite, and efficient.
Front staff, rude and unprofessional. The practitioner, rude and unprofessional. Absolutely no bedside manners whatsoever. The only pleasant experience was the triage nurse who brought us back. We waited for around 3 hours and it didn’t even seem that busy….finally ended up just leaving…
I went in on Saturday, the 25th of March, for an injury to my face. The staff immediately took me to an examination room, where it was determined they could not treat my injuries, and referred me to the emergency room at the nearby …
After going to your facility twice, once for the initial visit and a follow up visit I still do not have my results. I had called to follow up with them twice. When I did receive a call back I missed the call and called back within a few …
Everyone was so nice and caring . I’m visiting from out of town and became very sick, I waited several days before going thinking I’d get better but didn’t. I was so impressed with how well they handled everything and how guickly I was able …
Appointment was at 12:30 Waited 30 minutes to be called into the room waited another 30 minutes for the doctor to go in and she was there for 5 minutes and we were done I understand they are busy but what’s the point of making an …
June 26, 2020 I felt some terrible headaches. I care for a elder and felt the responsibility to get tested for COVID. I contacted this facility and was set up for a drive by test the same afternoon. I was told the results will be available …
One of the “nurses” was very rude and short with us. She sat with her back to us the entire time she was in the room with us. I realize she had to enter our information into the computer but she could have been more personable. The PA spent …
Horrible experience I tried to make it to my own health care provider before end of office hours. So checking with my insurance provider Advance Urgent Care was in my coverage area. …
Each time I have gone to Urgent Care I have received extremely good care. On arrival I have an estimate of when I’ll have my turn. The medical staff are knowledgeable and concerned. …
I was having a really hard time finding someone who could do a flu shot for my 3 year old. Thank goodness you guys were able to. Staff was friendly and service was fast for the most part. I did have an issue with the guy sitting in the …
Had a morning appointment. I used the bathroom before the called me back and the toilet was visibly dirty for the first time in my experience there. It’s usually super clean. Anyways service was amazing as usual! Nurse and the Practitioner were nice and super helpful!
After years of seeking care here, our family will never return. Quality of care and services have gradually gotten worse and wait times have increased, even with online check-in. The last straw was recently when a Covid-19 test was …
I like this urgent care, Always have had a good experience. I recently went there and was surprised to get a call from them several days later checking on me to Make sure I was doing better
Scheduled & received my 1st COVID shot through them. Even though I had an appt, I had to sit in a car line for 3 hours at the now infamous Adams County Fairgrounds fiasco. Luckily, the health department did approve those shots, so I …
I loved Alicia Von Rivenburgh! She was so helpful and quick. I wish she could be my go to for all things she’s so kind! And completely unrelated but her eyes and eye lashes are so pretty and coming from one woman to another it’s nice to hear that sometimes so I hope she sees this!!!
Your care was very deceptive. I went from a link on the Colorado COVID website which said to “get tested”. I wasted 2 hours with driving and waiting and the appointment and didn’t get a test. Your texts gave me the address to go to and at …
STAY AWAY FROM THIS CLINIC IF YOU ARE EXPECTING FOLLOW UP CARE. This clinic will accept workers’ comp claims for the initial visit but will not provide f/u care and will not refer you to another clinic. It’s irresponsible and a waste of time to be here. I would give them zero stars if I could as this is poor continuity of care.
I went in because I had a fever of 101, a bad headache, body aches and a really bad sore throat. I took ibuprofen, scheduled online to be seen at 3 but they couldn’t see me until 6:30, which was fine because I know urgent cares can be busy. …
Horrible care. Rx didn’t work. I called back in after 24 hours was told I can come in and be charged for another visit. Why would I do that when I didn’t get the care I needed in the first place. All they want is $ and they don’t care about your well being or you getting healthy. Don’t waste you time OR money.
I was needing my Covid booster but needed some help in scheduling, my physical condition makes walking very difficult. Rebecca took the time to get me scheduled for my booster and made sure I was accommodated for my unique circumstance. Rebecca is an absolute rock star!
I’ve had to go here at least 3 times now (for myself or my children) for various reasons that we could not get to our regular family doctor. Our experience has always been a great one. The staff are friendly, knowledgeable and genuinely …
Went in with a broken toe we couldn’t reset ourselves. The staff was all very friendly and the wait time was almost nonexistent. They took X-rays to see where the break was and the doctor came back telling me she couldn’t fix it because the …
Thank you for being so amazingly compassionate and caring with my daughter. You were very quick to diagnose her and get her healing quickly. What a wonderful experience from the time we walked in until the time we left. We also appreciated the follow up call a few days later.
Excellent care, thorough examination and Staff who are willing to confer with each other if stumped! These were my experiences in 2 visits within 8 days.🤗
Each visit addressed different problems, with similar issues. It took an X—Ray …
I need to see someone immediately and after calling around and not being able to see a primary care doctor or OB within two weeks, I made an appt here online. While trying to check in the front desk asked me if my appointment was for …
I had a Covid vaccine appointment for 10:30, but when we arrived there was a line of 100+ cars, we didn’t end up getting it until after 12 noon. What is the point of making an appt if you have to wait over an hour and a half? Info in the …
Scheduled a covid vaccine, gave them ALL my info, they texted me to confirm the appointment, and then two days later canceled my appointment FOR NO REASON. They tell me they have a new system launching so ALL the appointments are canceled! …
This review is in regards to the covid vaccine . Recieved covid vaccine #1 last week at 6 pm my husband and myself are over 60 yrs both have health issues . Husband many including COPD. Now having many issues to get back in to get the 2nd …
The staff, nurse and doctor were very friendly and knowledgeable. Felt more like an actual hospital, they took the time to help me instead of trying to hurey me out to get through as many patients as they could. I really respect that from an urgent care. Will definitely return if I get sick again.
Most poorly run clinic ever. 3 times as many staff as patients and we still waited 45 min to be called in, 45 min to see the PA and over 15 min for a “quick blood draw”. No one came to do the blood draw. We ended up leaving. On our way …
Hurt my leg this morning went to this facility in the afternoon and was turned away. I was told they only did appts. Unless it was an emergency. I thought urgent care was just that urgent care.I guess next time I need to schedule my injury so that I can get an appt.. dumbest thing I heard of. Negatbe stars if possible.
I went in to this facility for the first time today. I had flu like symptoms and honestly felt like I was dying. My flu swab came back positive and the PA (Brianna) assured me that she sent over my prescriptions to the pharmacy. Two hours …
I was very impressed with the attentiveness and compassion the providers and staff showed to me during my visit. I will definitely recommend Advance Urgent Care in Brighton!
I had my 2nd dose scheduled for 2 weeks, the day before, I get an email telling me my appt is canceled and I need to reschedule, which I do. Immediately after, I receive another text telling me to disregard the cancelation text and to …
I absolutely love the staff and quality care my family and I recently received. It does matter when you have good customer service. Thank you to those who treat patients like family even though were not. I respect you guys and stand for you guys.
Very good. The wait was a little long, but I can live with that. Did not get a call until about 21 hours later confirming the info by radiologist that there was a fracture and recommending I get an appointment with one of the listed …
We have had two bad experiences here. First I went for horrible foot pain. The doctor had no idea and ran a bunch of tests for nothing. They made me pay a co-pay which has never been required by my insurance. It was a huge waste of time and …
This place is awesome! I had a horrible week filled with excruciating back pain. Made 3 visits to this place, the staff was amazing and super friendly every time! The online check in was very convienient. I was in and out in about an hour …
I was experiencing severe panic attacks for the past three days. I finally decided it was time to have it addressed as I was concerned my heart was having issues. I logged my own appointment via i-pad. I received an email stating what …
It’s fantastic that you can check-in online and show up at a scheduled time. One of my biggest gripes with other urgent cares and ERs, is the wait. Everyone was very friendly and understanding of my situation. The provider was polite and …
I went to the Brighton clinic this weeks for neurological symptoms. I was have a really tough time and Alicia was AMAZING!!! She took incredible care with me, listened to all of my concerns and did not rush me at all. She even followed up with me the following day to check in on me. I would recommend 10/10!!!
I was having some urgent health issues and concerns and couldn’t get into see my family care doctor so my provider at Advanced Urgent care, Alicia NP in Brighton took super good care of me. She took her time with me and answered all my questions and concerns.
Awful service. I made an appointment for 8:55 am and performed all of the checkin online just to wait over 30 minutes in my car for nothing. Went inside twice to see if I would get a link or something and was told to continue waiting and …
Terrible. They take pictures of someone’s rash on their own personal cell phone to do god knows what with. They tell you to make an appointment then when you walk in for your appointment they clear out the walk ins before you. So what is the point of having one? Terrible service. Incompetent.
I have been leaving messages since yesterday, no call backs, no answer, nothing. When they do answer they’re rude! Front lady tried to schedule me with someone that was off that day. This place should just shut down! …
I went to urgent care on a Sunday, for some reason they could not verify my insurance benefits, even though I had been there multiple times the past few months without any issue. My copay is $10, but this time told me it would cost $130. I …
Every member of the staff and providers were wonderful. No one enjoys having to take a two-year-old into Urgent Care but when everyonr you are greeted with is great, the experience feels a lot easier
Don’t bother checking in online it is a waste of time. We checked in and it said we would get a text letting us know when we had 15 minutes. We left the second we got the text and made it in 10 minutes. We got there and let them know we …
I would give them less but there is no option. This office is a joke. They are quick to spend your money. I have been here 3 times because of my foot and I self diagnosed the problem on the first visit. They had me do x-rays. $$$ for them. …
Everyone was nice and respectful. I did online check-in and only had to wait 5 mins in the lobby. Diagnosis and treatment was done quickly and efficiently. Will recommend to anyone who needs urgent care services.
I was prescribed a nebulizer to help with my breathing and I have been waiting for 24hours for the provider to send over the prescription to the pharmacy. We have been to the site on 7 different occasions. The pharmacy has called we still …
got there at 9:45 because appointment was at 10:00. Didn’t get called to see the doctor until 11:16. I asked if they were busy because I thought 3 people in the waiting room was not very many and they said they weren’t busy. Interesting!! I …
LOVE this urgent care. I found this place this summer after living in Brighton for 3 years. I’m SO happy I did as they are awesome. Made my appointment online- got there 15 minutes early and they called me back right on time. I was in and …
Went there to get my kids vaccinated, Karina was sweet and caring, she patiently explained what was going to happen making my kids feel safe. we appreciate you very much.
I can’t say enough about the director of business affairs for Advanced Urgent Care. Through a difficult time with covid vaccines she was transparent and emailed me back every time with an individualized response. She certainly gives the …
Finally, an urgent care worth my time AND money! I was suffering from a sinus infection and needed to been seen right away. I scheduled a visit online and completed the necessary paperwork through a link that was provided via text message. …
This Care facility is top notch. I’d give them five stars but they do not work with Workmans Comp or Occupational injuries and rehabilitation, they need to change their name. I’ve been there for other issues and was treated to 100% health. …
Started feeling very bad on a Sunday and that’s normally a very scary thing unless emergency room visits are your thing. Not mine. I was a walk in, about a 20 minute wait to be seen, and I am very happy with everything. To be completely …
This experience was fast and easy. Appointment began exactly at time scheduled, and was finished in 3-5 minutes. I hope that I do not need their services often, but Advanced Urgent Care & Occupational Medicine is top notch, very professional.
After being turned away from our local clinic we drove an hour to get here and had no problem getting our daughter seen. After checking in and my husband explaining how much pain our daughter was in the sweet lady at the front desk went to …
I went here in January. My hands were in extreme amount of pain. My thumb popped while I was working. Every night for a week I was waking up every hour in an extreme amount of pain sometimes it took over an hour for the pain to stop. I …
I had a two o’clock appointment for a physical.
Three people without appointments walked in behind me and were seen first.
By three thirty, there was still no update on my appointment. The staff was too …
I give it 1 star, only because you can’t give 0 stars. The lack of competency in this clinic is unbelievable. I registered on line for a C-19 test. Never received a call for virtual meeting, so I went early to my scheduled appointment time, …
Wish I could give no stars. I went to get a rapid test when I pulled up there was Noone else waiting. After calling to let them know I was there I sat and waited for 30 minutes until I finally just went inside to let them know again I was …
Typically I don’t come here but the last two times that I have were god awful. The women at the front desk is so rude. The verbiage she uses while talking to patients is extremely disrespectful and nearly had me in tears, I was at the …
Went in today for a quick removal of a stubborn toenail. Alicia V. was amazing. Very nice, and caring to not put me in to too much pain. Would love to see her again if I have to go back. Very comforting to know she had my best interest at heart. Thanks again!!!
I was able to schedule and receive my first coronavirus vaccine through Advanced Urgent Care. However, everyone else I know who has been vaccinated at a different site was able to schedule their second dose during their first appointment. I …
Went to their office for covid symptoms and testing, and 5 days later i still dont have the results.. the test was done wednesday and its now monday still none… meanwhile im stuck at home and may just gonna be doing another test with a …
This review is based solely on the time and efforts of Alicia Von Rivenburgh, one of the providers at the Brighton location, I believe. I have had nothing but trouble getting any results or follow up after being seen in the past. However, …
Front desk person was very helpful with helping me with my payment as my phone was about to die. The PA was very nice and took the time to listen to what was going on with me. Getting seen was quick.
Had a great experience at the Brighton clinic. The front desk staff was very welcoming and the woman who took care of vaccinating my 2 kids was so patient and kind. Highly recommend.
Staff is rude. Want you to follow cdc guide lines but cant even follow the rules themselves. Was gretted by staff at front desk with mask half off her face. Demanded i put mine on while she is talking with her mask down off her face …
Saw Iris yesterday. I have had scabies. I understand why she did not give me the permicin cream.
However, if she. Would of given me a full exam instead of trying to say that I …
This was the best Urgent Care experience I’ve had. The online appointment reservation, check-in and registration is very convenient. Staff were all very friendly, caring and professional and the doctor was equally kind, attentive & …
The urgent care staff are amazing!!! Very thorough & professional. They treated me like a family member. My PCP (Heather Smallwood) is also in the same facility & her staff is also amazing!!
Pretty disappointed, I thought this was an URGENT care….meaning if something urgent came up, you could walk in and be seen by a doctor within a reasonable time. But I was told, after walking with my daughter in pain that we needed an …
Have the stupidest employees with the worst attitudes. These woman don’t care about any of the people who go their. Doctors seem ok but the staff just sucks.
I was visiting Colorado for a wedding. I became sick and was concerned since it was respiratory issues. I arrived just after opening and was told the first appointment was at 4:30! Wait? There’s was one car in the patient parking lot! Yes …
Always received quality care, but glad we’ve always scheduled online ahead of time until today. Walked in to the “walk-in” clinic at 8 am today and was asked if we had an appointment. We said and no and were told the earliest we could be …
I was in extreme pain from a splint being too tight, neither location was able to even just rewrap the splint even after receiving instructions to do so from my surgeon. …
Don’t go here! Unorganized, incompetent people! I don’t like doing this but after I got pushed off three days on a call when my test results were available, initially being told all results were negative not needed treatment, to be called a …
It was Easy to make an appointment online and see the availability. The practitioner was fantastic caring and very personable. I had an infected cat bite that needed antibiotics. They helped me obtain a discount prescription. It was only …
I took my mom here for what we thought was a kidney stone. Our doctor was Iris. I’m not sure if her arguing with patients is just they way she is but unfortunately, that’s not an excuse. She looked on my moms charts and noticed she was …
Advanced Urgent Care of Brighton really got me in quick. They also treated me both medically with excellence, but also as a person they were very kind and gracious to me. By the way this office is in the same building as the Platte River …
My kids always seem to get sick on weekends or late in the evening so we’ve been to this office a few times. Every time the care is great! The nurses and Drs are so sweet and caring and go above and beyond!
This place is amazing I’ve been to many different places And I can say me and my kids are happy to found this place from the front desk to the back is nothing but kind and trying the best for the Patient is there priority my kids say they love it as well and they hate the doctors
I dont get sick often and when i do i tend to “tuff it out” rather then seeking help. Yesterday i needed some help. The staff was kind and the provider listened to me and got me some medicines that are helping give my body the boost i need to get better. I really felt heard and cared for when i left.
I was a walk in and they weren’t accepting that at the time so the front desk lady helped me get a spot for that evening. When I came back I checked in didn’t wait more than 10 minutes got my evaluation done quickly and correctly. She …
This place is incredible. As we all know, going to the doctor can be a daunting experience full of one hassle after another. Not so with this outfit. They get you thru quickly and effectively without any of the bureaucratic nightmares …
Staff was great, they noticed I wasn’t doing well with the stitches and immediately got me an ice pack and adjusted the bed to make me more comfortable. Stitches went well to, she did a good quick job.
The doctors and nurses were very kind, but their website says walk ins are welcome and even recommended going in if there were no appointments left online. When I went in they told me I HAD to have an appointment and that I couldn’t wait to …
I was greeted by reception almost immediately. The wait time was less than 10 my n witch is excellent.. my patient provider was allison. She is amazing. She listened to my concerns and addressed my medical situation with compassion and …
It literally took them over two and half hrs to call my name and had 6 patients above me.
It only makes our condition worsened sitting and waiting.
Such a waste of time
The person on the phone was awesome and very helpful. When I went in they could tell I was in pain and were extremely gracious. I felt they were professional and had sympathy.
Brought my daughter in for knee pain and it was recommended she get an X-ray. The doctor told me she checked and we could drive to health images as a walk-in to be seen that day. So I drove the 30 mins there only to be told they don’t do X-rays on the weekend. Which means the Dr lied about checking.
Alexandra was such a darling! Legit the best doc. She was so kind to my little and made her feel so welcome and comfy cozy. Not easy to do with my princess.
I’ve been to this location several times, and have been very pleased with the care. So this review isn’t about my experience with the care whatsoever… …
This place is hit or miss but today our Pa was super kind and she was so busy. She spent a appropriate amount of time and it was wonderful. Usually the front desk lady is awful but she wasn’t there which made this visit excellent.
My questions were answered, my concerns addressed. I knew I probably had a virus that would not be treated with antibiotics, but I was still provided with options to help me feel better.
I was treated with lots of Care, n Kindness. Most of all I was Diagnosed n Treated. Happy to go home with No Worries n excited to get Meds so I could hv a Full Recovery. Thank you Staff but most of al, “ Thank You Kristine Thorne , PA “ for your understanding n professionalism to treat n Diagnose me.
Way over charged for a 5 minute blood pressure check. $430 for a visit and understandable $70 weekend up charge. Unwilling to negotiate fee. Wont be going here again
Came into the “urgent care” with extreme abdominal pain. Was greeted with “we don’t take walk-ins” and “we can take an appointment for tomorrow” yes, it was about 25 mins till closing time and i understand.. least your staff coild have done …
So thankful for the care I received. From the minute I walked in the door I felt like the staff really cares. The Doctor was very through in diagnosing and my care. Very pleased with this Urgent care facility.
Great staff and very friendly. I didn’t feel uncomfortable at all. Thank you for your kindness and checking my blood pressure twice as the first one had me extremely worried. The second one was just fine.
The last time I was in it was a pleasant experience. I’ve been sending a request when necessary for another inhaler through the local Walgreens without issue. Today I can barely breathe and now I’m being told they would have to see me first …
Wonderful staff that really cares. They were super friendly and helpful. If I ever need medical treatment from now on this will be the place. Your team binds all together and it shows. Thank and God Bless you all.
The staff was amazing with my 7 month old. Everyone was so friendly and it was evident they really cared for his well being. From the receptionist to the nurse to the doctor. I was very impressed!
The staff was great. We had a very informative conversation about having to schedule appts online and why the appt availability was about three days out. I wish more folks would take the time to talk to the staff about the challenges they …
Don’t expect *urgent* care. This location is NOT for walk-ins. They turned me away 40 minutes before closing. Had to go to the UC Health urgent care in Thornton (which I recommend since they have better hours and they didn’t turn me away when I needed treatment)
I would avoid this location for Urgent Care and seek services elsewhere. I expected an appointment scheduled hours and days ahead of time to go smooth without interruption. The results were quite the opposite. I scheduled an appointment …
While visiting from MN, I fell and broke my wrist. My nephew took me to Advanced Urgent Care. They didn’t take my insurance, so I paid $250 for xrays and PA visit. The same visit in my hometown would have been 3 times that cost. I was a …
I went to this facility on May 21, 2022 to seen for a sinus infection. When I arrived I asked the person at the front desk to verify my insurance to make sure they were in my network. He must have been new because he had no clue how to do …
I called for an urgent care visit and was scheduled within the hour. I completed the easy registration on my phone through the text link. The receptionist was nice, and I waited no more than 5 min. before called back. I really appreciated the PA and how fast she worked but also the level of care and listening she had.
Efficient, practical and friendly. Had some technical issues with entering dob on the registration form online and this caused difficulty in filling out the patient form. But they worked it out. Overall a good experience.
As always, I had a great experience. Too bad that I can’t receive the same level of fast and exceptional care from my own pcp that I do from Advanced Urgent Care. Great job!
Relatively quick no nonsense care. Just what we needed. The Rx was not called in, but it was quickly rectified. Heavy use of technology and not the most personable group in the world, but efficient. Thanks for good service!
They were very fast to get my son in quick and right away attended to his needs. Will definitely be going again if I need Urgent Care.
had a broken foot and laceration… alice, auberney and the rest of staff were awesome. wait was a little long, but nothing terrible. made a horrible injury feel like a bug bite. thanks guys!
I went in everything went after then I thought Michelle an Alexandra were amazing
I was so impressed!! Everyone was really friendly. Super clean. I got into my appointment on time. I would recommend them to anyone. Thank you!!!
The attending physician was awesome and under a big workload she still was genuinely interested in my well being, nothing but good to say about my experience 👍👍 …
I made an appointment online and did not have a wait time. Check-in was simple and quick. The staff was very friendly and helpful. I will come back for future needs.
Brought wife in for check up been in a little pain, prescribed medication got infection attacked whole body, then was in extreme pain! Went back changed medication waited week still has body infection said sorry we cant help you!
Dr. Parsons is as professional and thorough as they come. She shows concern and care. She makes a patient feel comfortable. A real credit to the medical field. Thank you
We were there only a few minutes before being seen. The doctor was very nice and answered all of my questions. A clean and friendly environment.
The front desk could have been more efficient & had better answers (I’m not a fan of “I don’t know”). However, once you pass the front the front desk then everyone help was friendly, smiling & pleasant to deal with.
The staff and doctor were amazing!
My wife and I actually went to this AUC site in Brighton, not thte one in Fort Lupton. Iaccidentally reviewed them from the wrong email, but I’m sure they’re pretty good, too. …
Came in for pre employment. Checked in early and everything. Wait time was supposed to be 12 mins. 40 mins later I am still waiting. There is nobody here really either. Then came back for a TB test reading. They had me come back a day late, …
The staff was super professional and very kind. They were really busy and I had a little wait time but was constantly checked on and was seen as fast as possible. I would recommend these people to everyone!!! Thanks so much!
Was told insurance would cover the cost of my full visit… $280 later, found out that wasn’t the case. Care was great but that’s a big bill to be surprised with!
Oh My God please avoid this place at all costs if you dont have any insurance. They charge a separate fee for each tiny thing they do and you end up with owing a fortune in one visit. Never Again.
Never answers there phone! Need my records from Covid and still have nothing! Also they should not charge you to see a dr for questions once you have tested positive for Covid! Obviously they are all about money and not the care!
Very disappointed in the care I received. I was not satisfied with how I was treated and called back asking for resolution and was told they could not guarantee they could help me. I paid $180.00 and feel that I should have been treated with respect as a patient. Will NOT be returning!
IF YOU HAVE YOING CHILDREN – TAKE THEM SOMEWHERE ELSE!!! Just took our 5 year old there today for a double ear infection. She was in pain and scared and there was not a shred of compassion in any one of them! There was no “it’s okay …
Negligent treatment for a wound here resulted in me needing to be hospitalized. Do not go here, I followed their instructions and it caused a major infection.
It was a great experience for me despite the issue I was having. I’m a disabled veteran and they were able to help me on the financial side. Plus the staff was friendly, helpful and I didn’t have to wait long…
They only have a phone for their benefit of calling out. There isn’t a way to talk to an actual Human here because no matter what extension you press your still not getting anyone on the phone. Give up and jut goto an ER or a Real Doctors Office…
Check in time was 105 minutes. I did so online. I got there on time and was brought back within a few minutes. In and out in a jiffy. Friendly and courteous, even though they had been rocked all day. Great experience.
They require Social Security Number to see patients. I gave them my driver’s license and insurance card but they refused treatment unless I gave them my SSN. I refused because I’m trying to protect my identity and they told me I had to …
Everyone was super friendly and helpful. I got there early and had no wait.
My first visit for a DOT medical recertification. I preregistered online and was greeted with a willingness to help with a seamless appointment! In and out in a half hour. Thanks! Phil
I went in today complaining of shortness of breath, pressure on my chest, a cough and just generally feeling weak and tired. It started with pertussis. Then possibly pneumonia or bronchitis. So they did an xray and found nothing. When the …
Kristi and Dr. Parsons on the workers comp side have been amazing to work with! Have made taking care of a workers comp issue so easy! Great experiences every time!
They lost my COVID test results, and informed me via voicemail. When I wanted to get retested, they couldn’t say if I would be recharged or not and would have to go back in for Dr. approval. Avoid this one.
The help and understanding the doctors team had in my evaluation for d.o.t. test. I have had a medical condition from the past and the help with my medical records and information to doctor was outstanding. So helpful
Website says one thing they do another I hope they go bankrupt and have to live in the streets
I brought my 10 year old daughter to the UC late Thursday night due to several days of diarrhea and cramping. We were seen by a male EMT and a male doctor which is both fine and understandable, My issue is that when the doctor stated he …
Everything was wonderful! All staff I encountered were terrific–very competent and effecient. The entire visit was completely satisfying and more so. It was a pleasure to be there, and I felt extremely well taken care of through the complete process. I was VERY impressed. Thank you all so much.
I have never had a problem with this place. Always get better a few days later. My last appt. I checked in online, got there 15 minutes early to sign in and the doctor was in to see me and I was out of there before the actual appt. time. Super fast!
Thank you for the feedback.
“We do accept Blue Cross Blue Shield of Illinois, but for high deductible …
So helpful, professional, quick and attentive. To need a doctor is a tough thing, and you never know what you will get, but in this instance I was treated great during a tough day and I am very thankful for both the nurse and doctor who helped me!
I went to their urgent care for slicing a chunk of my finger off. They over charged me upright argued with me about the information that is on my insurance card. Argued. My card said plain as day that my co pay for urgent care was 50.00. …
I was able to check in from home and arrive at my appointment time. Didn’t have a lot of wait time and was treated so kindly by everyone there. I felt they really took the time to listen and help figure out what was going on.
Went in for a bladder infection on a Saturday morning. Got seen and tended to VERY quickly. (Was out of there in less than 30 minutes.) All the staff were courteous and professional.
They had a mix up on getting me checked in, but when they did everyone was so kind and polite. They got me taken care of in a very quick and efficient manner. I will return again if need be.
Good place very clean and nice people! Great place to be seen when your regular has no appointments. Very thorough I feel I got the best care at the Brighton location!!
My Daughter checks in @ 4:28, drops off a urine sample for possible UTI. Hour goes by, several people that have walked in after us are called back before us. OK, check email… low and behold, there’s an email stating our appt is at …
Front desk lady was so rude and nasty toward me over a misunderstanding that wasn’t even my fault. A new manager at a shop that i work at didn’t know that we were contracted with them (which we were, confirmed by the owner). I think that …
Would not come here again! My wife and I walked in didn’t get no help. Waiting over a hour to get called back we were here before a lot of people and they got called back before us. This girl walked in and after being here for a minute she …
Everyone was very nice here. I came in for a pelvic exam because I was experiencing excruciating pain. I gave a urine sample and the doctor did the exam. Her diagnosis was that I had symptoms of PID (an std). I am married and faithful to my …
Don’t count on getting in when your appointment is scheduled.
Plan on wasting an hour plus for a Dot physical.
Scammers! They charged me for services without me ever even coming in. I simply called to schedule an appointment, and they billed me almost $200 for a phone call. Dont call, dont go to their facilities .
I came to Advanced Urgent Care and was seen almost immediately. NP Tran was a wonderful caring provider, she was professional and very quick and accurate with her prognosis. Needed prescriptions were ordered immediately. Thank you for being there.
The staff at Advanced Urgent Care & Occupational Medicine is outstanding! The check-in is quick, the wait is short, and the attention you receive is top-notch. Highly recommend.
I was taken back almost immediately & treated with the urgency I needed. They made a terrible day better for me. Sarah & Candy were great & so was Sophie at the desk. Highly recommend this place.
Sara is an awesome nurse practitioner! Personable and knowledgeable. Everything was pleasant from check-in until when I left. Staff was friendly and service was great.
My fiance was sent to this work comp doctor for a very serious injury he sustained through no fault of his own while at work. He was crushed by a front end loader bucket that fell off the tractor. He had a broken left clavicle, 3 fractured …
I loved the service I received from the pain management side. Ryan was amazing and treated me like a person with real pain and not a drug addict. Amy (his assistant) is an angel, always squeezing you in if she’s able to. Both of them …
Urgent care services are horrid. If it can’t be fixed up with a bandaid, you might as well go to Platte Valley Medical Center…. it’s only another 2 miles southeast… and the billing is RiDiCuLoUsLy out of control and borderline managed …
Good if you know what’s wrong with you. Terrible for anything else. Daughter had a cyst, they told me she had a broken finger via an xray. Had to take off work, schedule her with an orthopedic surgeon and now pay a huge bill only for them to tell me they have no idea what the urgent care tech saw.
This place is a complete scam. Have a fractured ankle they say here’s a copy of the xrays go see a doctor tomorrow. Then I ask if they can give me something to help with the pain and they tell me to go get Tylenol. Complete waste of time …
I have had two miserable experiences here and will not be returning. In fact I will be contacting the BBB and the licensing board over the unprofessional conduct of the physician I saw today. Screw this place. …
Love the staff here! Dr. Parsons is great! She listens and has compassion for what you’re going through. She’s been treating me for a work comp injury and I appreciate her so much!
After being turned away from other urgent care facilities because my son’s insurance is CHP+, Advanced Urgent Care welcomed us and helped us with both care and courtesy!! The staff is wonderful and they took the time to listen to our problem and provide a solution. I highly recommend this place!!!
Great place to get medical treatment.
Very friendly and nice staff.
Don’t come here for a covid test! They will force you to pay out of pocket for 2 separate services and won’t bill your insurance even if the test is covered 100%. The telehealth “doctor” didn’t even suggest any other treatment or remedies …
“We are dedicated to providing accessible, high quality and compassionate urgent care to our community with integrity, dignity, respect and the involvement of community physicians” AUC-Brighton …
Great price for a quick on the fly sports physical for my 8th grade daughter, but it was rude, they expect payment before services rendered even though their policy says otherwise, and have a “our way or the highway” attitude. I might go …
Service here has been exemplary. We have had a couple of last minute visits near closing time. Service was quick, but not rushed. They are careful to check for possible medicine interactions. Great team.
Their Physical Therapy Team has been Great and Very thorough! They have really made my Rehabilitation process smooth, considering the circumstances. Thank You for your Professionalism! TOP Notch!
Very satisfactory. Met my expectations with the utmost professionalism. When one is not feeling 100%, having a team attending your issues with expediency is very appreciated.If I was not able to obtain an appointment with my PC physician, I would consider AUC again.
I still had a wait, even with an appt time. The test we discussed they were sending off, wasn’t what was resulted. I was left a voice message to call for results. I called and tried every prompt to get in touch with someone with not one …
Very quick, let me do all the check-in stuff online beforehand, got me in and out in less than half an hour. Everyone was very efficient, courteous and kind.
I went to this facility for a back injury that had occurred at work. If I’d had my choice, I would’ve never gone here. …
I always receive the best care from the nurses and Doctors at this facility. I never wait more than 20 mins for walk in appointments and it is very clean and sanitized. When I am sick this is my favorite place to go.
I went in for a DOT physical. That went fine. Took my paperwork to the DMV only to find out that the last page(the most important) was chopped off. 25 mile round trip and 1 hour EXTRA of my time was used because of poor QA in the urgent care office. No offer for compensation, just a mild apology. Disappointing!!
The doctors and nurses were very nice here. They got me in to be seen very quickly, in fact faster then my regular doctors office. I would recommend this Urgent Care office to friends and family.
Took my son in for work related injury check up.. 12:29 tried to check in I apologize yous were on lunch but the lack of customer service towards me wasnt cool. Despite that she sat at the desk at 12:45 seeing me wanting to check in but …
Not worth your time! Charged me twice haven’t fixed it. Owe me $125, Plus waited over one hour to get in the back from 5:05pm to 6:10pm. Then from 6:10pm until 7:19 before the doctor showed up. By the time I left it was 7:58 pm. I work for …
Great Doc! Caring and good bedside manner. Registration process was not real user friendly.
Front desk is awesome. Nurse practitioners aren’t worth a damn. Go In and get rushed out, wasn’t told what my blood pressure was, got tapped on the face and ask if anything hurt, said yes, told the nurse or doctor, whatever she claims to be …
My last visit was just to provide documentation needed to complete my D.O.T. physical. AUC &O was gracious enough to allow me to “walk-in” and took care of my needs quite fast even though they were very busy. I’ve always been pleased with the speed and efficiency of my scheduled appointments!
Do not come to this urgent care if you don’t have insurance. The guy at the front counter was nice until I said I didn’t have insurance, his demeanor changed and he started treating me like garbage. We and went to the hospital er because of …
I was a walk in and was helped immediately. Wait time total was about 15 mins but I was kept busy completing forms and so forth. Once I was in, I was well taken care of and sent back home with a prescription for my eye.
I’ve been previously and had a good experience, however my last visit was a waste of my time and money. I just received a bill for $220 and Dr. MOFFITT spent less than 2 minutes with me. She prescribed Doxycline for acute bronchitis, …
The only thing I thought was unnecessary was all the paper work and that was before I was taken back to an examining room. Once I was in there, the nurse went over all my information that I submitted and made corrections and I thought I had …
I’ll probably try to never step foot here again. Been twice. First time was a simple drug test for work. Got emails from them for a year at least. …
It was nice being able to schedule a time to come in online.
We were called back to see the doctor right at our appointment time.
Everyone was friendly and helpful.
We would definitely come back again.
Aside from the doctor that yelled at me (Denice something?)about a year ago, this clinic is fairly decent. Just went in a few days ago for a sinus issue and my problem was solved in about ten minutes. They even are courteous enough to provide a follow up call.
Fast and friendly. Registering was easy and the wait was short. My prescription was called in for me and was ready by time I got home. I think the drive took longer than the whole process did. Awesome!
What a joke! Spent 2 hours waiting in the lobby just to take a physical for employment. Got taken back, the lady helping me didnt take the test seriously and navigated through it within 20 seconds. Was taken to the doctors room, which I …
I am not a person who goes to a doctor, only IF it is necessary. I don’t even have a primary care doctor. I was treated with a lot of respect, and dignity. I did some research on other urgent cares, and this one really lived up to their …
Just visited this morning for a workers comp injury, since the office i work for was closed, i was told i could not be seen. I then said i will just use my insurance for my injury, and would handle it with my company later, i was told i …
Make sure you call in and reserve a spot before you go in because you might wait awhile. Other then that, great people! Very nice and friendly. Once i got in, they tested me and got my results fast! Also put in my medication order in fast at the closest pharmacy. Very thankful!
I went to Advanced Urgent Care this morning at the insistence of friends, as I have a cold, congestion in my chest, etc. From the Receptionist, to the EMT, to the Doctor, to the -ray Tech – WOW, what great and quick care I got. They were very personable, cared about me as a person; I received excellent care from them. Thank you!
I am so happy with how fast and easy it was to get my daughter feeling better. Thank you so much! We went to Children’s in the middle of the night and got no good care we didn’t even get to see a Dr. after 3 hours so I am so glad my sister recommended us to you! Thank you!
I had great service from the telehealth providers when I initially had symptoms. However, after I was tested for Covid I could not get customer service if my life depended on it. I feel like I could have literally been shot in the head and …
So far I have only used Iegent Care for my allergy induced asthma condition. I am highly pleased with how quickly you get me in and get me on track again. Since my Symbicort jumped from $45 / month on BCBS to $400/month on Medicare, I …
There is nothing pleasant about being sick but thanks to your capable, friendly, efficient staff, my husband was diagnosed, treated and on his way home in a reasonable amount of time. We were confident that the correct tests had been …
I am so grateful to have such a nice urgent care option in Brighton. My family has needed this after hours care, quite a few times. Last nite I needed a few stitches…Ali was pleasant, compassionate and very good ! Thankful to have this option!
For the most part the staff was pleasant. The CNA/nurse was terrific. The dr/pa did not seem to interested in what was going on with our daughter. We checked in, waited our turn after filling out the usual paperwork and paid our copay for …
Kind, Professional Staff. Everyone was Attentive and Patient. The Staff was very Informed on Protocol and Procedures. The PA was Attentive, Caring and made Arrangements for an appointment the next day with Dr. Parsons. …
Very unprofessional pay for my service upfront for a tele-health and my COVID test the day of visit. And they keep billing me saying I owe money when I call the billing department the lady LAURA is super rude and cuts me off by saying she …
Horrible. Made appointment 6 hours prior, checked in online and still had a 2 hour wait when I arrived. When seen spent 10 mins with me and gave me some low dose anti inflamatory. Waste of time! I will NOT be going back to this clinic for …
The ladies at the reception desk to the nurses and beyond were great! They seem to work well together and were understanding and friendly. When I accidentally left an envelope behind in the exam room they called my cell even though the contents were no longer needed. Thank you for going the extra mile!
I didn’t mind the wait. I had no problems with the nurses. However, the PA that saw me didn’t listen to anything I said and immediately knew exactly what I was suffering. He was completely wrong. When I was seen at the hospital later that …
My husband had an appointment today (August 28th) and was seen by Erin Kirkpatrick. He has high praises for her professionalism and extreme thorough medical evaluation and was thankful for her methodical approach on determining the medical …
Tried getting my family a virtual appt due to an exposure; they saw me with no issues. Then when I called back to get my kids seen as they need to be treated as well, i was placed on hold 3 times, transferred to a different location only …
Hard to believe after so many glowing reviews, but my wife received below sub-par care at this facility. She went here based on these reviews, and it was a waste of time and money. If you must use this facility, watch out for the provider …
I had an appointment scheduled and confirmed. When I arrived they said they didn’t have record of the appointment even though I had an E-mail confirmation confirming my time and location. They said there was nothing they could do to help and that I would have to schedule the next day. Terrible experience.
Very unhelpful. I called today to ask a COVID related question as my father has COVID. I was informed that they could not offer medical advice over the phone – which I completely understood as it is against the law. I asked the receptionist …
I received very poor service from 2 different PA’s. I was there 2 days in a row, they said my condition was a viral infection. I have all the symptoms of sinusitis. My fever has increased every day. They will not treat me unless my …
This urgent care over charges, my son went in for upper respiratory infection and they charged insurance $350.00 for new patient visit. (this should be explained at check in) He could have been seen by his PCP for half the charge. Called …
An urgent care that has no appointments until the following day is not an urgent care
Quick and efficient care! Got me in within 20 minutes. Amazingly nice staff! They listen to you and show they really care. Very clean facility! Was comfortable letting my daughter play there. Changing my primary care to them they were so good!
Their website says they accept walk-ins but that is not true. They require an appointment. When we walked in this week we were told “walk-in” means you can come in and if they have an appointment later they’ll schedule it for you in person. …
My wife and I both went in, they were really nice and took the time needed to learn about us and to help us. No rushing us out the door and no cutting corners I love going here. Great staff and great doctors.
Check-in was a little rough, my wife was sick and the front desk clerk wouldn’t let us check-in without her ID, which we left at home. But after getting through that the back of the house staff was great. Jill (nurse) actually cared to …
Not a terrible wait (although I did go on a Sunday). The facility is clean and inviting, the staff was very patient and understanding. I suffer from anxiety and they never dismissed my concerns or what I was feeling and made me safe and heard.
Went in with no insurance. Paid 230$ to find out what’s NOT wrong with me and I STILL don’t know what’s wrong with me. Eating still hurts and im just supposed to deal with all this pain until I can’t anymore and I goto the ER….
Being sick is no fun, but Advanced Urgent care saw me quickly and did a breathing treatment to see me through until I could get to the Hospital ER for a more intense round of treatments. My Husband and I have been seen several times at Advanced Urgent Care and have always been treated well.
Bait and switch. Charge you $160 just to walk in the door. I thought that would be the total cost (before things like x-ray and labs). Nope, Dr alone is $430. Plus x-ray, plus $200 for an antibiotic shot, plus $60 labs. All in I spent over $700 for a stomach issue, which they couldn’t fully diagnose…
Update to my initial negative review. I had difficulty getting a hold of someone. They did call me the next day mostly for my negative review here on Google. I am satisfied just to have my question answered. I understand that their business …
I was very impressed with the service I received. I came in with three kids for a trip to the doctor on a Sunday. Two of us were sick. As they called our names, my youngest threw a tantrum and the nurse kindly helped me with our loot. Both the Doctor and the nurse were very patient, polite, and efficient.
Front staff, rude and unprofessional. The practitioner, rude and unprofessional. Absolutely no bedside manners whatsoever. The only pleasant experience was the triage nurse who brought us back. We waited for around 3 hours and it didn’t even seem that busy….finally ended up just leaving…
I went in on Saturday, the 25th of March, for an injury to my face. The staff immediately took me to an examination room, where it was determined they could not treat my injuries, and referred me to the emergency room at the nearby …
After going to your facility twice, once for the initial visit and a follow up visit I still do not have my results. I had called to follow up with them twice. When I did receive a call back I missed the call and called back within a few …
Everyone was so nice and caring . I’m visiting from out of town and became very sick, I waited several days before going thinking I’d get better but didn’t. I was so impressed with how well they handled everything and how guickly I was able …
Appointment was at 12:30 Waited 30 minutes to be called into the room waited another 30 minutes for the doctor to go in and she was there for 5 minutes and we were done I understand they are busy but what’s the point of making an …
June 26, 2020 I felt some terrible headaches. I care for a elder and felt the responsibility to get tested for COVID. I contacted this facility and was set up for a drive by test the same afternoon. I was told the results will be available …
One of the “nurses” was very rude and short with us. She sat with her back to us the entire time she was in the room with us. I realize she had to enter our information into the computer but she could have been more personable. The PA spent …
Horrible experience I tried to make it to my own health care provider before end of office hours. So checking with my insurance provider Advance Urgent Care was in my coverage area. …
Each time I have gone to Urgent Care I have received extremely good care. On arrival I have an estimate of when I’ll have my turn. The medical staff are knowledgeable and concerned. …
I was having a really hard time finding someone who could do a flu shot for my 3 year old. Thank goodness you guys were able to. Staff was friendly and service was fast for the most part. I did have an issue with the guy sitting in the …
Had a morning appointment. I used the bathroom before the called me back and the toilet was visibly dirty for the first time in my experience there. It’s usually super clean. Anyways service was amazing as usual! Nurse and the Practitioner were nice and super helpful!
After years of seeking care here, our family will never return. Quality of care and services have gradually gotten worse and wait times have increased, even with online check-in. The last straw was recently when a Covid-19 test was …
I like this urgent care, Always have had a good experience. I recently went there and was surprised to get a call from them several days later checking on me to Make sure I was doing better
My wife and I came in for a vaccine booster and greeted immediately and were promptly taken care of. Great service.
Scheduled & received my 1st COVID shot through them. Even though I had an appt, I had to sit in a car line for 3 hours at the now infamous Adams County Fairgrounds fiasco. Luckily, the health department did approve those shots, so I …
I loved Alicia Von Rivenburgh! She was so helpful and quick. I wish she could be my go to for all things she’s so kind! And completely unrelated but her eyes and eye lashes are so pretty and coming from one woman to another it’s nice to hear that sometimes so I hope she sees this!!!
Your care was very deceptive. I went from a link on the Colorado COVID website which said to “get tested”. I wasted 2 hours with driving and waiting and the appointment and didn’t get a test. Your texts gave me the address to go to and at …
Was one of the best places I have ever been seen at. Took time to listen genuinely cared, without sitting for hours.
STAY AWAY FROM THIS CLINIC IF YOU ARE EXPECTING FOLLOW UP CARE. This clinic will accept workers’ comp claims for the initial visit but will not provide f/u care and will not refer you to another clinic. It’s irresponsible and a waste of time to be here. I would give them zero stars if I could as this is poor continuity of care.
I went in because I had a fever of 101, a bad headache, body aches and a really bad sore throat. I took ibuprofen, scheduled online to be seen at 3 but they couldn’t see me until 6:30, which was fine because I know urgent cares can be busy. …
Horrible care. Rx didn’t work. I called back in after 24 hours was told I can come in and be charged for another visit. Why would I do that when I didn’t get the care I needed in the first place. All they want is $ and they don’t care about your well being or you getting healthy. Don’t waste you time OR money.
I was needing my Covid booster but needed some help in scheduling, my physical condition makes walking very difficult. Rebecca took the time to get me scheduled for my booster and made sure I was accommodated for my unique circumstance. Rebecca is an absolute rock star!
I’ve had to go here at least 3 times now (for myself or my children) for various reasons that we could not get to our regular family doctor. Our experience has always been a great one. The staff are friendly, knowledgeable and genuinely …
The staff was super helpful and accommodating! I was in and out in no time which is often not the case with urgent care. Definitely recommend!
Went in with a broken toe we couldn’t reset ourselves. The staff was all very friendly and the wait time was almost nonexistent. They took X-rays to see where the break was and the doctor came back telling me she couldn’t fix it because the …
Thank you for being so amazingly compassionate and caring with my daughter. You were very quick to diagnose her and get her healing quickly. What a wonderful experience from the time we walked in until the time we left. We also appreciated the follow up call a few days later.
My family and I have been to this urgent care numerous times in the last 2 years and have always had a good experience. …
Excellent care, thorough examination and Staff who are willing to confer with each other if stumped! These were my experiences in 2 visits within 8 days.🤗
Each visit addressed different problems, with similar issues. It took an X—Ray …
I need to see someone immediately and after calling around and not being able to see a primary care doctor or OB within two weeks, I made an appt here online. While trying to check in the front desk asked me if my appointment was for …
I had a Covid vaccine appointment for 10:30, but when we arrived there was a line of 100+ cars, we didn’t end up getting it until after 12 noon. What is the point of making an appt if you have to wait over an hour and a half? Info in the …
Scheduled a covid vaccine, gave them ALL my info, they texted me to confirm the appointment, and then two days later canceled my appointment FOR NO REASON. They tell me they have a new system launching so ALL the appointments are canceled! …
This review is in regards to the covid vaccine . Recieved covid vaccine #1 last week at 6 pm my husband and myself are over 60 yrs both have health issues . Husband many including COPD. Now having many issues to get back in to get the 2nd …
The staff, nurse and doctor were very friendly and knowledgeable. Felt more like an actual hospital, they took the time to help me instead of trying to hurey me out to get through as many patients as they could. I really respect that from an urgent care. Will definitely return if I get sick again.
Most poorly run clinic ever. 3 times as many staff as patients and we still waited 45 min to be called in, 45 min to see the PA and over 15 min for a “quick blood draw”. No one came to do the blood draw. We ended up leaving. On our way …
Hurt my leg this morning went to this facility in the afternoon and was turned away. I was told they only did appts. Unless it was an emergency. I thought urgent care was just that urgent care.I guess next time I need to schedule my injury so that I can get an appt.. dumbest thing I heard of. Negatbe stars if possible.
I went in to this facility for the first time today. I had flu like symptoms and honestly felt like I was dying. My flu swab came back positive and the PA (Brianna) assured me that she sent over my prescriptions to the pharmacy. Two hours …
I was very impressed with the attentiveness and compassion the providers and staff showed to me during my visit. I will definitely recommend Advance Urgent Care in Brighton!
I had my 2nd dose scheduled for 2 weeks, the day before, I get an email telling me my appt is canceled and I need to reschedule, which I do. Immediately after, I receive another text telling me to disregard the cancelation text and to …
I absolutely love the staff and quality care my family and I recently received. It does matter when you have good customer service. Thank you to those who treat patients like family even though were not. I respect you guys and stand for you guys.
Very good. The wait was a little long, but I can live with that. Did not get a call until about 21 hours later confirming the info by radiologist that there was a fracture and recommending I get an appointment with one of the listed …
We have had two bad experiences here. First I went for horrible foot pain. The doctor had no idea and ran a bunch of tests for nothing. They made me pay a co-pay which has never been required by my insurance. It was a huge waste of time and …
This place is awesome! I had a horrible week filled with excruciating back pain. Made 3 visits to this place, the staff was amazing and super friendly every time! The online check in was very convienient. I was in and out in about an hour …
I was experiencing severe panic attacks for the past three days. I finally decided it was time to have it addressed as I was concerned my heart was having issues. I logged my own appointment via i-pad. I received an email stating what …
It’s fantastic that you can check-in online and show up at a scheduled time. One of my biggest gripes with other urgent cares and ERs, is the wait. Everyone was very friendly and understanding of my situation. The provider was polite and …
I went to the Brighton clinic this weeks for neurological symptoms. I was have a really tough time and Alicia was AMAZING!!! She took incredible care with me, listened to all of my concerns and did not rush me at all. She even followed up with me the following day to check in on me. I would recommend 10/10!!!
I was having some urgent health issues and concerns and couldn’t get into see my family care doctor so my provider at Advanced Urgent care, Alicia NP in Brighton took super good care of me. She took her time with me and answered all my questions and concerns.
Awful service. I made an appointment for 8:55 am and performed all of the checkin online just to wait over 30 minutes in my car for nothing. Went inside twice to see if I would get a link or something and was told to continue waiting and …
Terrible. They take pictures of someone’s rash on their own personal cell phone to do god knows what with. They tell you to make an appointment then when you walk in for your appointment they clear out the walk ins before you. So what is the point of having one? Terrible service. Incompetent.
I have been leaving messages since yesterday, no call backs, no answer, nothing. When they do answer they’re rude! Front lady tried to schedule me with someone that was off that day. This place should just shut down! …
I went to urgent care on a Sunday, for some reason they could not verify my insurance benefits, even though I had been there multiple times the past few months without any issue. My copay is $10, but this time told me it would cost $130. I …
Every member of the staff and providers were wonderful. No one enjoys having to take a two-year-old into Urgent Care but when everyonr you are greeted with is great, the experience feels a lot easier
Don’t bother checking in online it is a waste of time. We checked in and it said we would get a text letting us know when we had 15 minutes. We left the second we got the text and made it in 10 minutes. We got there and let them know we …
I would give them less but there is no option. This office is a joke. They are quick to spend your money. I have been here 3 times because of my foot and I self diagnosed the problem on the first visit. They had me do x-rays. $$$ for them. …
Everyone was nice and respectful. I did online check-in and only had to wait 5 mins in the lobby. Diagnosis and treatment was done quickly and efficiently. Will recommend to anyone who needs urgent care services.
I was prescribed a nebulizer to help with my breathing and I have been waiting for 24hours for the provider to send over the prescription to the pharmacy. We have been to the site on 7 different occasions. The pharmacy has called we still …
They were awesome got me in and out sliced my finger and had amazing care taking care of it
got there at 9:45 because appointment was at 10:00. Didn’t get called to see the doctor until 11:16. I asked if they were busy because I thought 3 people in the waiting room was not very many and they said they weren’t busy. Interesting!! I …
LOVE this urgent care. I found this place this summer after living in Brighton for 3 years. I’m SO happy I did as they are awesome. Made my appointment online- got there 15 minutes early and they called me back right on time. I was in and …
Went there to get my kids vaccinated, Karina was sweet and caring, she patiently explained what was going to happen making my kids feel safe. we appreciate you very much.
I can’t say enough about the director of business affairs for Advanced Urgent Care. Through a difficult time with covid vaccines she was transparent and emailed me back every time with an individualized response. She certainly gives the …
Finally, an urgent care worth my time AND money! I was suffering from a sinus infection and needed to been seen right away. I scheduled a visit online and completed the necessary paperwork through a link that was provided via text message. …
I was seen quickly at my appointment time. Fran took good care of me and made me feel like I was the only patient she had. Thank you!
This Care facility is top notch. I’d give them five stars but they do not work with Workmans Comp or Occupational injuries and rehabilitation, they need to change their name. I’ve been there for other issues and was treated to 100% health. …
Started feeling very bad on a Sunday and that’s normally a very scary thing unless emergency room visits are your thing. Not mine. I was a walk in, about a 20 minute wait to be seen, and I am very happy with everything. To be completely …
Since when do you need an appointment to be seen in URGENT CARE???
This is just the worst experience. Why do I need an appointment for urgent care, …
This experience was fast and easy. Appointment began exactly at time scheduled, and was finished in 3-5 minutes. I hope that I do not need their services often, but Advanced Urgent Care & Occupational Medicine is top notch, very professional.
After being turned away from our local clinic we drove an hour to get here and had no problem getting our daughter seen. After checking in and my husband explaining how much pain our daughter was in the sweet lady at the front desk went to …
I went here in January. My hands were in extreme amount of pain. My thumb popped while I was working. Every night for a week I was waking up every hour in an extreme amount of pain sometimes it took over an hour for the pain to stop. I …
I had a two o’clock appointment for a physical.
Three people without appointments walked in behind me and were seen first.
By three thirty, there was still no update on my appointment. The staff was too …
Dr. Euser and the team at urgent care have always been a great help during times of need. Grateful to have them helping my family during sick times.
I give it 1 star, only because you can’t give 0 stars. The lack of competency in this clinic is unbelievable. I registered on line for a C-19 test. Never received a call for virtual meeting, so I went early to my scheduled appointment time, …
Staff from check in to the visit itself was handled with great care and personable.
Wish I could give no stars. I went to get a rapid test when I pulled up there was Noone else waiting. After calling to let them know I was there I sat and waited for 30 minutes until I finally just went inside to let them know again I was …
Typically I don’t come here but the last two times that I have were god awful. The women at the front desk is so rude. The verbiage she uses while talking to patients is extremely disrespectful and nearly had me in tears, I was at the …
Went in today for a quick removal of a stubborn toenail. Alicia V. was amazing. Very nice, and caring to not put me in to too much pain. Would love to see her again if I have to go back. Very comforting to know she had my best interest at heart. Thanks again!!!
I was able to schedule and receive my first coronavirus vaccine through Advanced Urgent Care. However, everyone else I know who has been vaccinated at a different site was able to schedule their second dose during their first appointment. I …
Went to their office for covid symptoms and testing, and 5 days later i still dont have the results.. the test was done wednesday and its now monday still none… meanwhile im stuck at home and may just gonna be doing another test with a …
This review is based solely on the time and efforts of Alicia Von Rivenburgh, one of the providers at the Brighton location, I believe. I have had nothing but trouble getting any results or follow up after being seen in the past. However, …
Front desk person was very helpful with helping me with my payment as my phone was about to die. The PA was very nice and took the time to listen to what was going on with me. Getting seen was quick.
Had a great experience at the Brighton clinic. The front desk staff was very welcoming and the woman who took care of vaccinating my 2 kids was so patient and kind. Highly recommend.
Staff is rude. Want you to follow cdc guide lines but cant even follow the rules themselves. Was gretted by staff at front desk with mask half off her face. Demanded i put mine on while she is talking with her mask down off her face …
Saw Iris yesterday. I have had scabies. I understand why she did not give me the permicin cream.
However, if she. Would of given me a full exam instead of trying to say that I …
This was the best Urgent Care experience I’ve had. The online appointment reservation, check-in and registration is very convenient. Staff were all very friendly, caring and professional and the doctor was equally kind, attentive & …
The urgent care staff are amazing!!! Very thorough & professional. They treated me like a family member. My PCP (Heather Smallwood) is also in the same facility & her staff is also amazing!!
The staff and the people at the facility are the nicest kindest and most knowledgeable people I’ve met.
Pretty disappointed, I thought this was an URGENT care….meaning if something urgent came up, you could walk in and be seen by a doctor within a reasonable time. But I was told, after walking with my daughter in pain that we needed an …
Have the stupidest employees with the worst attitudes. These woman don’t care about any of the people who go their. Doctors seem ok but the staff just sucks.
Lonnie Aragon was so amazing very helpful and very polite. He is a great MA
I was visiting Colorado for a wedding. I became sick and was concerned since it was respiratory issues. I arrived just after opening and was told the first appointment was at 4:30! Wait? There’s was one car in the patient parking lot! Yes …
Always received quality care, but glad we’ve always scheduled online ahead of time until today. Walked in to the “walk-in” clinic at 8 am today and was asked if we had an appointment. We said and no and were told the earliest we could be …
I was in extreme pain from a splint being too tight, neither location was able to even just rewrap the splint even after receiving instructions to do so from my surgeon. …
Don’t go here! Unorganized, incompetent people! I don’t like doing this but after I got pushed off three days on a call when my test results were available, initially being told all results were negative not needed treatment, to be called a …
It was Easy to make an appointment online and see the availability. The practitioner was fantastic caring and very personable. I had an infected cat bite that needed antibiotics. They helped me obtain a discount prescription. It was only …
I took my mom here for what we thought was a kidney stone. Our doctor was Iris. I’m not sure if her arguing with patients is just they way she is but unfortunately, that’s not an excuse. She looked on my moms charts and noticed she was …
Advanced Urgent Care of Brighton really got me in quick. They also treated me both medically with excellence, but also as a person they were very kind and gracious to me. By the way this office is in the same building as the Platte River …
My kids always seem to get sick on weekends or late in the evening so we’ve been to this office a few times. Every time the care is great! The nurses and Drs are so sweet and caring and go above and beyond!
This place is amazing I’ve been to many different places And I can say me and my kids are happy to found this place from the front desk to the back is nothing but kind and trying the best for the Patient is there priority my kids say they love it as well and they hate the doctors
I dont get sick often and when i do i tend to “tuff it out” rather then seeking help. Yesterday i needed some help. The staff was kind and the provider listened to me and got me some medicines that are helping give my body the boost i need to get better. I really felt heard and cared for when i left.
Didn’t have to wait long. The lady at the front desk was extremely friendly and happy. The doctor was also very nice.
I was a walk in and they weren’t accepting that at the time so the front desk lady helped me get a spot for that evening. When I came back I checked in didn’t wait more than 10 minutes got my evaluation done quickly and correctly. She …
This place is incredible. As we all know, going to the doctor can be a daunting experience full of one hassle after another. Not so with this outfit. They get you thru quickly and effectively without any of the bureaucratic nightmares …
Staff was great, they noticed I wasn’t doing well with the stitches and immediately got me an ice pack and adjusted the bed to make me more comfortable. Stitches went well to, she did a good quick job.
The doctors and nurses were very kind, but their website says walk ins are welcome and even recommended going in if there were no appointments left online. When I went in they told me I HAD to have an appointment and that I couldn’t wait to …
I was greeted by reception almost immediately. The wait time was less than 10 my n witch is excellent.. my patient provider was allison. She is amazing. She listened to my concerns and addressed my medical situation with compassion and …
It literally took them over two and half hrs to call my name and had 6 patients above me.
It only makes our condition worsened sitting and waiting.
Such a waste of time
You guys were amazing! I have already recommended some family members that live in the area. Customer service was out of this world!
The person on the phone was awesome and very helpful. When I went in they could tell I was in pain and were extremely gracious. I felt they were professional and had sympathy.
I wish the doctor I saw was a primary care physician. I would make her my new doc. All the staff were super nice. Good experience even if I was ill.
Brought my daughter in for knee pain and it was recommended she get an X-ray. The doctor told me she checked and we could drive to health images as a walk-in to be seen that day. So I drove the 30 mins there only to be told they don’t do X-rays on the weekend. Which means the Dr lied about checking.
Alexandra was such a darling! Legit the best doc. She was so kind to my little and made her feel so welcome and comfy cozy. Not easy to do with my princess.
I’ve been to this location several times, and have been very pleased with the care. So this review isn’t about my experience with the care whatsoever… …
This place is hit or miss but today our Pa was super kind and she was so busy. She spent a appropriate amount of time and it was wonderful. Usually the front desk lady is awful but she wasn’t there which made this visit excellent.
My questions were answered, my concerns addressed. I knew I probably had a virus that would not be treated with antibiotics, but I was still provided with options to help me feel better.
#NAME?
I was treated with lots of Care, n Kindness. Most of all I was Diagnosed n Treated. Happy to go home with No Worries n excited to get Meds so I could hv a Full Recovery. Thank you Staff but most of al, “ Thank You Kristine Thorne , PA “ for your understanding n professionalism to treat n Diagnose me.
Way over charged for a 5 minute blood pressure check. $430 for a visit and understandable $70 weekend up charge. Unwilling to negotiate fee. Wont be going here again
Came into the “urgent care” with extreme abdominal pain. Was greeted with “we don’t take walk-ins” and “we can take an appointment for tomorrow” yes, it was about 25 mins till closing time and i understand.. least your staff coild have done …
So thankful for the care I received. From the minute I walked in the door I felt like the staff really cares. The Doctor was very through in diagnosing and my care. Very pleased with this Urgent care facility.
Great staff and very friendly. I didn’t feel uncomfortable at all. Thank you for your kindness and checking my blood pressure twice as the first one had me extremely worried. The second one was just fine.
The last time I was in it was a pleasant experience. I’ve been sending a request when necessary for another inhaler through the local Walgreens without issue. Today I can barely breathe and now I’m being told they would have to see me first …
Wonderful staff that really cares. They were super friendly and helpful. If I ever need medical treatment from now on this will be the place. Your team binds all together and it shows. Thank and God Bless you all.
The staff was amazing with my 7 month old. Everyone was so friendly and it was evident they really cared for his well being. From the receptionist to the nurse to the doctor. I was very impressed!
The staff was great. We had a very informative conversation about having to schedule appts online and why the appt availability was about three days out. I wish more folks would take the time to talk to the staff about the challenges they …
Don’t expect *urgent* care. This location is NOT for walk-ins. They turned me away 40 minutes before closing. Had to go to the UC Health urgent care in Thornton (which I recommend since they have better hours and they didn’t turn me away when I needed treatment)
I would avoid this location for Urgent Care and seek services elsewhere. I expected an appointment scheduled hours and days ahead of time to go smooth without interruption. The results were quite the opposite. I scheduled an appointment …
While visiting from MN, I fell and broke my wrist. My nephew took me to Advanced Urgent Care. They didn’t take my insurance, so I paid $250 for xrays and PA visit. The same visit in my hometown would have been 3 times that cost. I was a …
I went to this facility on May 21, 2022 to seen for a sinus infection. When I arrived I asked the person at the front desk to verify my insurance to make sure they were in my network. He must have been new because he had no clue how to do …
I called for an urgent care visit and was scheduled within the hour. I completed the easy registration on my phone through the text link. The receptionist was nice, and I waited no more than 5 min. before called back. I really appreciated the PA and how fast she worked but also the level of care and listening she had.