Urgent care clinic, Advanced Urgent Care of Pasadena
At Advanced Urgent Care of Pasadena, trade in long waits and uncomfortable hospital emergency rooms for fast and friendly service in a comfortable, spa-like See more
This was my second visit to the center and this time was just as good as the first. the staff is friendly and its close to my job so I really like that.
Awesome custumer service! Jazmine was very helpful and caring at a time when I wasn’t feeling well. Also have to mention how clean this place was. Thank you!
Just left there with my daughter who was in pain. And they would not see us because the only form of payment we had on us was AMEX, and a Check. They would not accept either. What a complete joke.
The place is clean and well maintained. The hospitality was really good. The only concern is , I had to wait for almost two hours . Apart from it, everything is good.
Love this urgent care,the staff the doctors are terrific.In and out fast,time waiting its like 20 minutes top not a long time like other places.I highly recommende.
I had the worst exprience from customer service in this care center verry disappointing im wondering how there still in business
I had small draining operation for skin infection …
I went in for a TB test (PPD) and was in and out within 5 minutes for both administration and reading. Super convenient and everyone was very friendly!
Very professional and thorough heath care providers. Clean, organised facility. Trusted physicians and nurse practitioner. I will always use this service
Excellent service and everyone we interacted with was friendly and professional. First time to use this service and nice to know it is there if we need it in the future.
I was visiting from out of town and became injured, I got right in with no wait, all of the staff from the front desk to the technicians to the doctors and the x-rays staff were all extremely professional, informative and Proficient, I would recommend them highly!
I was very happy and impressed with how clean and well run the clinic was, very friendly and helpful people working there. Have already recommended this clinic to multiple friends.
Very nice alternative to the hospital. The staff is friendly and helpful. Parking is lacking in the back and street parking ends at 3pm which Pasadena strictly enforces.
I am FLABBERGASTED. After losing my insurance coverage, I saw Dr. Segall in November 2017 for several of my meds . Still without coverage, I returned over two months later. …
Very efficient and quick service. Doctor checked medical history and symptoms fairly quickly and appropriate medication was available from their office. No complaints
NONSENSE!!
It doesn’t even deserve a one star. I just got a call regarding a payment which was 4 months ago. Apparently they sent out an email to me which I have never …
I would recommend Advanced Urgent Care. The service was fast, friendly & the Physician listened to my concerns and addressed them. I was pleasantly surprised at how fast efficient & clean the facility was!
Quick service , just be mindful when you have people check-in and they tell you they have covid symptoms thats why they need a covid test don’t have them wait at same waiting room with other patients.
The facility is very beautiful and the staff and physicians are so friendly and caring. I really had a great experience here and highly recommend to anyone in need of an urgent care in Pasadena.
Waiting room is nice and clean; wait time is not long, however I went on a Wednesday afternoon. Staff and doctors are pleasant. I would recommend this facility.
The wait was long, as expected in an ER. However, everyone I encountered from the registration desk to the nurses and doctor was polite, professional and compassionate.
Went in today for medication. I knew I had a UTI so I just needed the prescription. I was in and out of there in less then an hour. Friendly staff and fast service!
This is the only place I will take my children when they have to be checked. I know I will not be waiting for a long time. One time I timed it from the moment I walked in. I was happy that the doctor checked us and we were out in less than an hour. They followed up with me the next day to check on my kids.
I highly recommend this place. I came in with side pain and the PA and medical staff were efficient and took care of me quickly. I was referred to have an ultrasound and I was satisfied with the results.
I went to AUC for a migraine. While looking through my meds. Nurse Tiffany discovered that something wasn’t right with one of my prescriptions and that it could be causing me extreme side effects. She was right! After consulting with my …
Solv was totally useless. A confirmed appointment was for 10 am and I had to wait for an hour and forty minutes before being tested for covid. None of my information went to the urgent care facility.
Not a good or bad review, but as someone with dysautonomia who needs the occasional electrolyte replacement (and sometimes still don’t know what’s going on and if I really need an IV) this urgent care doesn’t do IVs, and I think the one …
Professional staff that took me right away. It was a quick painless process. I expected to spend several hours at Urgent Care and was done in about an hour.
I have been to Advanced Urgent Care several times, both for myself and family members. All the staff are knowledgeable, helpful and friendly. I highly recommend them.
Dr. Phillips was very informative and thorough in explaining all the details. Very awesome and quick experience. Decent prices for treatment and medication for my sinus infection.
Thoroughly disappointed. Brought for eye problem and was told they could do nothing. Waste of an hour and who knows how much money. And they gave me 5 referrals for ophthalmologists and 3 were numbers no longer in service.
I was in a car accident. Walked into this center and being that I don’t have insurance or money at the time I entered I was told I could walk over to Huntington hospital said it’s only two and a half blocks away and there I could be seen …
My WHOLE family comes here! We love it. Place is super clean and convenient. You can just walk right in and be seen rather quickly. I have had to wait longer at my primary WITH AN APPOINTMENT! Thank you!!!!
It’s so rare to find an urgent care with this speed and friendly staff. I honestly have never experienced a kinder staff and better treatment anywhere else other than when I was overseas!
We made an appointment for 11. It’s 12 and still haven’t been seen. This is for a simple PCR test. Appointment was made two days and they did not have any of the information on hand. Waste of time!
Check in was fast, being seen was also quick. I think we waited like 20 minutes. Anthony answered all my questions and made sure I was taken care of. I will visit again when needed. I happy with the service/help I received.
I went in for a Tb test and tb reading. Place was nice and clean. Receptionist, nurses, and doctors were friendly. Way better priced than a CVS clinic. CVS clinic will charge for the tb test and then charge you AGAIN for the tb test reading. This place will only charge you one set price for both (half the price of a CVS clinic).
Was amazing amazing service. Everything was very clean, social distance too. The staff was super nice and so was the doctor. Definitely going back again!
totally thought i walked into a day spa on accident lol. this place’s interior rivals the getty or something. beautiful. i cut my arm today deeper than i could handle on my own and needed to get it looked at, so i googled the closest …
I had went in with a bad pain in my side and I went in to see what was causing it; saw the doctor after paying almost 100 dollars just to be seen then all I got for paying that amount was “I think” n walked out with no help of what was …
This was my best urgent care experience. There was clarity and compassion in all of my interactions, and I felt that adequate time was spent in my process. Highly recommend.
Visited the place , being out of state. Very much surprised by the warm atmosphere and friendly employees. The doctor was great and actually spent time with me, with regard to others where all they see in you is money.
The staff were very personable, each one in their own way and style, but all showing a sincere caring and a sense of happiness for their craft. I thought about telling them this as I was about to leave but didn’t so I was happy to receive this survey to tell them what so should have told them in person.
They are fast and efficient!!!! Simply the best, the ppl here are nice and helpful. My fourth time coming and they never disappoint me. Always a pleasant, positive experience!
I love Advanced Urgent Care. The only issue I had was I informed the physicians assistant how sensitive I am to certain antibiotics and requested one that I know does not cause bad side effects but was given something that made me so sick …
A professional and courteous experience. Comfortable wait. Reception explained costs and potential variables effectively. Exam room staff was friendly and efficient. Nurse also and patient with questions.
One dr in the house on a Saturday. I’m and hour and 1/2 into my wait. Do they disclose at checkin there’s only one dr? No. They don’t mention it at all. You ask after an hour of your wait. Oh, and they decide to look up whether or not …
Everything was easy and seamless! Would definitely recommend. Easy check in, reasonable wait time, friendly staff, competent care, and timely phone calls / follow up with lab results. This place is the best!
I couldn’t have gone to a better place! Everyone does an excellent job. The Dr, Physicians are amazing! Another great thing is that I was offered the medication at that moment.
Thanks!
Went after an accident. Doc told me “your in pain” and the solution was to “drink water” and refused to give me a referral to a chiropractor for whiplash.
Efficient, easy, clean, and no fuss. Got what I needed and on my merry way within about an hour. Friendly nurses. Front desk is very matter of fact, but I’m glad, it moves things quickly.
This is the best urgent care facility I have ever been to. The staff is kind, professional and highly skilled. It is a brand new facility that is always clean and the line has been very short all three times I was there.
The service I received was very professional. I was seen in 38 minutes on a Sunday, which was outstanding. Staff customer service was exceptional. A plus was getting the prescription filled in the clinic.
Quick, simple visit. Great reception staff as well. Easy going atmosphere. Just be prepared for tough parking. Missed their driveway the first time. Spaces are tight.
This office runs smoothly and my appointment was on time. I was in capable hands with Dr. Heather Butler. Her kindness, courtesy, and expertise were greatly appreciated.
I’m so grateful that there is an urgent care facility in Pasadena. I’ve gone there twice and both visits were very good. Advanced Urgent Care provides excellent care for their patients. Thank you!
Best urgent care I’ve ever been to. Great friendly staff, quick service and the vibe makes you feel like everything is going to be alright. Which is awesome when your sick!
Scheduled an immediate appointment for Covid-19 rapid test. Short wait in line — test done quickly and results were available in less than 30 minutes. I highly recommend this facility for testing.
Recently moved to Pasadena from Seattle WA. When I got sick a week later, I consulted YELP for a good urgent care to go to. Advanced, and Dr. Phillips there, were professional, high tech, clean, and quick. I waited no more than 20 minutes to be seen. Bronchitis is almost gone now thanks to AUC of Pasadena!
So glad to find this gem! My doctor never wants to see me and I can just walk in here any time. The doctor took his time to listen to me and they have me the meds right there. I went home instead of waiting in a pharmacy and I felt better the next day. They even called me the next day. Greatest urgent care in Pasadena!!
I got sick while in Pasadena for vacation and was so grateful to find this urgent care near my hotel. The wait was minimal and the entire staff was so friendly. I even got my medication there so I didn’t have to go to a pharmacy.
Beautiful Facility and amazing staff! So happy to have found such an amazing Urgent Care so close to my home! Welcome to Pasadena! Thank you for your great care!
Very nice urgent care, very clean, employees very respectful and courteous, especially the one who attended me. Her name was Jazmine. They were very attentive to my needs. I was seen in a timely manner. Would go again and recommend to my family and friends.
Came in for a really bad sore throat. The staff was very nice and got me in quick. The doctor saw me, they even tested me for strep and got the results the same day. Got to leave with my meds saving me a trip to the pharmacy.
Professional & friendly staff. All well trained in customer service. Dr. Phillips was excellent. My wait was about an hour, the morning before Thanksgiving. I highly recommend🌹 …
Went to Advanced for some neck pain that flared up, prior to this neck pain I had been feeling some irregularities in my everyday life. I explained the neck pain and they gave me a few X-Rays to check on any structural damage. Before …
They had a good attitude and took care of me promptly being patient with the questions I had because I had not been in a clinic like this one before so I was confused on why I was waiting. But after a little bit they took care of me and I was on my out without much time having passed by.
Great service! I was there for an ear infection and Dr. Phillip treated me and was out of there within an hour. The staff is amazing! I highly recommend this Urgent Care.
Thank you to the staff of Advanced Urgent Care of Pasadena! Stellar group of nurses and doctors. Everyone was so kind and thoughtful.This is the kind of experience we should all have with medical practitioners. I now prefer going here than to my own GP. Thank you again!!!
Nice office and clean also, pleasant receptionist .
As far as the Assistant has a big EGO and ATTITUDE. He took my BP he didn’t give the the numbers, I had to ask also took my temperature he wrote it on the …
Doctor’s are great, saw my girlfriend within 10 minutes. And was done at 1:38 (got a text) All she needed was a shot and it’s 2:24 literally 40+ mins passed and she’s still not done? Are the nurses really getting paid to lag that much? …
Called to inquire about a COVID-19 test; receptionist was extremely helpful. Stopped by the same day — was in and out in less than 15 minutes. Safe and clean.
I visited on 08/03/19. I had a deep laceration on my right hand. The Doctor looked at it & determined it was too late for stitches. After testing my hand to make sure no tendons or nerves were damaged, he wrote me a Rx for antibiotics. A …
Great experience with them. I made an appointment quickly and the same day was in and out with my results for a rapid Covid test. Would highly recommend!
I believe this is a quick, and easy place to get a medical Dr without an appointment.
My only ‘concern’ is the music they play is not suitable for a waiting room of …
This place would have gotten a 5 star review for the treatment I received from Jody, who sits at the front desk, to the nurse who took my ekg, to my caring physician. They all were amazing with great bedside manners, especially with why I …
Just left urgent care and the nurse practitioner wasn’t the nicest person, overall rude. My wife’s sick asking questions because she’s concerned about her health and when the nurse practitioner leaves the room she vents to her coworkers …
Brought my son who is 16 months thinking his finger was dislocated. The staff made him feel so secure and took extra steps to keep him happy while we waited for X-rays etc. Highly recommend this office and staff!
The rating as of October 25th still 2021 still stands at 1 star. Being quite under the weather with a cold and sore throat that had not gone away for 5 days and having taken the precaution of going and getting a negative result on a covid …
Clean facilities with a kind and informative staff. I had a great experience, the doctor was efficient and gave me options on how to proceed with his recommendations. I am very happy I decided to go in and that I picked this urgent care to go to.
This place is great. Friendly professional staff especially a medical assistant named Jazmine. She is one of the very few medical assistants that was able to draw my blood the very first try. I usually have bruising after I get my blood …
Covid rapid test was very quick, no long waiting. I made an appointment online and went to the back entrance where I was checked in. Within about ten minutes I was out! Very satisfied. 🙂
Went in for a Covid test. Made an appt. an hour after I looked at the website. So nice to get in to see someone quickly. Nice office with friendly staff. They are very efficient and quick. What a pleasure.
Covid test was negative. 😁 …
I went to Advanced Urgent Care of Pasadena on Arroyo Parkway on 6/9/2019. The whole staff was really great including the medical staff and especially the Doctor who treated me. I just wanted to thank them for helping with my medical problems.
Recording says they take their last patient 30 mins before closing at 5pm. Came in there at 415 and they refused to see me. Guess they just felt like going home but very unprofessional
The place is very clean and well kept. There is a small parking lot so it’s a plus in the Pasadena area. Everyone is very professional and courteous. If things don’t go right, stay calm and just explain what you need to be done. The people there genuinely try their best to take care of you.
Staff was very friendly. I was seen for injuries from a car accident on very short notice. I hate hospitals so I started here to avoid admission to ER. Treatment was professional and weren’t trying to rush me even though it was closing …
I got a voicemail message from the clinic asking me to give them a callback for some test result. But I was never able to reach back out. It was just repeating some recoding every time and there’s no option for reaching out to the front desk. Nor could I leave a message to them. So disappointed.
I have been to this facility a few times and the experience has always been very positive. The staff are very friendly and professional and the facility is comfortable and efficient. Great job!
Dr. Phillips is a pleasure. He is very knowledgeable and runs a great practice. I typically get nervous in medical settings, however the doctor, as well as his staff, were very professional and caring. I would definitely recommend coming here. Great, clean and organized establishment!
The staff was very helpful and friendly; the Dr. Knew his stuff and I was relieved that I didn’t have the illness I thought I had. They also gave me a referral for an MRI the same visit. I highly recommend going here for urgent care.
This place was great! Very clean and I was really impressed with how friendly the staff was, especially Jazmine. She made my visit feel very comfortable. The doctor was extremely knowledgeable and patient with all my questions and concerns …
I came to Advanced Urgent Care of Pasadena hardly able to breathe due to a sudden severe case of bronchitis. I was seen promptly, given a breathing treatment from a nebulizer, and immediately felt miraculously better. I was then given a …
Everyone was polite and efficient. It was a quiet time for them so my Covid Rapid Test took about 10 minutes from completing their form, paying, and getting the test.
Efficient and speedy and of course great doctors and team. I have met with three doctors- all pros. FYI- if you need blood testing the phlebotomist is first rate. Best ever and I am a difficult blood draw patient😊 …
I just found the greatest walk in urgent care near me. I could not get an appointment with my doctor and I found this new place. The doc was amazing and the staff was very cool. Hardly any wait at all and I walked out with my medication! Highly recommend for a local urgent care in Pasadena.
I always get excellent care from the doctors at this facility. They are smart, conservative, and are able to give me the help that I need. I don’t have to wait long, and it’s a pleasant experience from arrival to departure. Thank you!
This is my first time to this Urgent Care clinic and my expectations were very good, the staff so friendly y it went so quickly.
Thank you
Alfonso Arredondo
Very high class facility, complete with Kuerig coffee, widescreen, hand painted murals, great staff and doctors and is very well managed. I was in and out in 60 minutes or so (first visit). Had to return a few weeks later with bronchitis. …
I was really-pleased with my experience at AUCP. Even though they couldn’t take my esoteric medical insurance, the treatment they gave me was speedy & effective. For the first time in ages I was afflicted with poison oak (via hiking Dawn …
What a great service. Clean, organized, good care and kind people. I went in when I didn’t bounce back after the flu and got a diagnosis and the medication to make a full recovery. The whole experience was satisfying and I’d go back again if I need it.
I had to get a rapid Covid test last minute and I was able to get an appointment within the hour. Check in was easy, the nurse was very nice, the test was quick, and I had my results before I got home.
Everyone I met at Advanced urgent care Pasadena was extremely helpful. I thought they all performed their duties in a very professional manner. I will not hesitate to return to their facility in the future. All and all I would give them an excellent AAA rating.
My daughter was developing a fever and swelling on her leg. Sure enough it was an infection. I found a new urgent care clinic and just did a walk in… I was so lucky I did, these guys did a great job. Very comprehensive and caring. I was …
Advanced Urgent Care in Pasadena has the most caring and kind Staff, Physicians and Nursing Staff. The patients are treated with kindness and care. Everything is explained completely and medication can be obtained at their facility so one …
Straightforward service, that doesn’t waste your time by giving you what you don’t need. I had an ingrown toenail removed here by Dr. Phillips, and it was the best experience in an Urgent Care I’ve had to date with such an operation, and …
I had to go in for a few tests prior to surgery as Kaiser wouldn’t cover. They nurses/doctors are top notch. All were really informative, responsive, and caring. I was followed up with promptly. Highly recommend if needed!
The doctors and nurses were friendly and professional. They checked me out and diagnosed me pretty fast, I think I was there less than an hour and a half. I was able to get my antibiotics right there and was feeling better in a few days 🙂
Nice people, good value. Waited 10 minutes beyond my appointment time to get my Covid test. I opted for results via text which came within 15 mins, but the text isn’t much for the proof of testing I need. And you can’t view the results via the Solv app they use to schedule testing. So I need to go back there to get the results on paper.
Dr. Miguel and staff were wonderful. I definitely recommend this urgent care especially if you need a quick x-ray with immediate results. Quick wait time and very professional staff.
I have been in the Los Angeles/Pasadena area for work for a couple months now and need to be seen by a doctor. Looked up Urgent Care facilities and found Advanced Urgent Care. The staff is very nice, responsive and knowledgeable. The NP was …
Always greeted from the moment you walk in. Everyone is always very helpful and kind. They are extremely clean and the service is always great. The 2 times I’ve been there they’ve taken great care of me and I am never there for hours.
I would definitely recommend this Urgent Care to anyone.
The staff was insightful and attentive. They did necessary tests and an exam by a very skilled Doctor. My assessment was made post haste and they notified the hospital for further, immediate care. The ER was ready for my arrival, where …
I was seen within a few minutes( after my insurance was verified)
Maybe it was my insurance but I thought the price was extreme.
But I’m glad I went. The people @ the front desk were very friendly and …
I’ve had a great experience every time I visit. The staff is incredibly professional and friendly. I highly recommend Advanced Urgent Care Pasadena as an option when you are not able to see your regular Doctor. They are open 7 Days a week which is extremely convenient especially for those who have a busy schedule.
My wife and I both had to go to the urgent care this week on separate occasions. We were both seen quickly. The staff were all pleasant and explained everything well. We will definitely be using this urgent care in the future.
I went on a Sunday afternoon (yesterday) and I anticipated having to wait quite a long time. Thankfully not. The waiting room is clean, staff are courteous and professional. And I was thankful that they triage and took a young boy ahead of …
Wow, exceptional service for an otherwise unpleasant thing to deal with in life. Because who really wants to be at Urgent Care if they can avoid it!? The entire staff was friendly, engaging and supportive. The last time I was there was 2 …
I’ve never been to an Urgent Care and had no idea which one to go to but I’m SO HAPPY I chose this one. All of the staff were quick to answer any and all questions before and while I was there. There was little wait time and very …
I am on a trip here and leaving from here to go on an even longer trip with the family — I can’t be ill. I have what appeared to me to be a sinus infection, and feel miserable. I found this facility online, read reviews, and went, hoping …
My Four year old had a ticket splinter in his index finger that he would not let us remove. Fortunately, I found this urgent care open on a Sunday, the wait was less than 15 minutes, it was super clean AND had a beautiful children’s area …
Very nice workers, efficient and quick for rapid test, but only giving 3 stars because why can’t they send me a pdf version of my results when I registered my information and email address on line. They should be able to provide a pdf version to print instead of requiring you to wait or return for print out.
This is truly by far the best walk in/urgent care I’ve ever been to. And I’ve been to quite a few in Arizona and California. You’re greeted by friendly staff, who as well are very helpful. You’re seen very quickly, and out the door all in …
I have 9 symptoms that are overactive thyroid symptoms. I didn’t go to my primary physician because my insurance was dropped due to furlough and was afraid it would be too expensive. I should’ve paid the extra and just went to my primary. …
Had the pleasure to meet Dr. Phillips again after my second visit. He is the nicest man on earth and very caring to his patients. The facility is clean and welcoming with their great staff. I came in on a Saturday at 3:55pm, was seen at …
My experience was not good. Although the staff were nice, the provider that I met was not. The provider rushed through my examination (waiting time 15 mins and examination time 5 mins). She did not address my issues and my symptoms did not …
Love this urgent care! The wait time is short compared to any other urgent care or ER. The Dr. and staff are very professional. Their charges are reasonable – they keep you informed every step of the way so there are no surprises at the …
I had gone to another Urgent Care in Pasadena which was so creepy that I left. I then came to Advanced Urgent Care and was pleasantly surprised by the efficient staff and cleanliness of the facility. I had an infected elbow and Dr. Hinde …
We are from out of town and had a real need to see a doctor. This urgent care was thankfully open late. They were very friendly and professional. The office was clean and cute. The doctor we saw was very thorough and she showed concern. …
Amazing experience! Very kind staff. Everyone from the receptionist, nurse, and Doctor were very happy, professional, and attentive. They got me in and out with my prescription in 20 minutes. Doctor Seagall was very thorough in her exam, …
Professional care but leaves one feeling a bit rushed. Observes all safety protocols, so safe to visit. Wait depends on time of day / day of week. My wait was 1 hour on late Saturday morning.
The head doctor cared for my case personally and expedited a transfer of care as I requested to an orthopedic surgeon. The staff are medical professionals, not customer service specialist, so don’t expect too much. They’re busy and are …
I had a really nice experience here, which is great because you don’t want to stress about poor care when you’re sick and in pain. I was helped immediately, and after filling out the necessary paperwork I was seen quickly by a friendly …
For an Urgent Care facility to be this comfortable of an environment and so efficiently run is nothing small. I’ve never been as at ease under these circumstances. The entire staff, from front desk check in to triage, were extremely polite …
The best Urgent Care I have been to! For my regular doctor, I have to get an appt and wait at least a couple of weeks. You can just walk right into this place and see a doctor! It’s beautifully decorated, clean and serene. The staff are …
This is place is absolutely the best urgent care I have ever visited. Professionalism from the moment you walk in the door. Beautiful facility, friendly staff and lovely Doctors; that ask the questions, many thorough questions. I was taken …
I have used Advanced Urgent Care in the past so this was not my first time there. I was seen quickly by the doctor who was kind and attentive. I was diagnosed and received a prescription within a short period of time. The office staff was friendly and helpful.
I love this place. They were quick, clean, and efficient. The doctor was clear with his diagnosis and treatment was immediate. The technicians were very good. I needed 2 injections and they were done in a minute. My reason for not giving 5 …
Very nice facilities, clean and hospital waiting room, easy intake. The doctors were very kind and gave me adequate time to ask questions. I was especially impressed that they carried a rate chart for everything (x-rays, brace equipment, …
While I was visiting my son I had a need to go to an Urgent Care facility and I am very happy I chose this one! It was a happy, upbeat atmosphere as soon as you walked in and the staff were exceptional. Hardly any wait time at all. Highly recommend
I’m an RN and am skeptical about seeking medical services outside of my primary care provider team. I’ve been to Advanced Urgent Care twice (once for my daughter & once for myself). On both occasions we received excellent care from the NP …
Our child had a bad cut on the knee that needed stitches. The doctor flatly refused. He only placed starry strips and said it would be fine.
He was wrong. Two weeks later the cut is even wider, still oozing, hasn’t healed and will certainly scar. That doctor needs to retire.
The staff and doctors are great and the office and waiting rooms are very clean and organized. The only reason why I gave this business a 3 star versus 5 star is because of how ridiculously long it is taking to get the results of the …
Efficient, reliable, friendly, clean facility. Darling kids waitting room. Exam rooms clean and comfortable. Positive environment! I’m a registered nurse and will definitely refer patients that might need urgent care znd Co workers. Thank you.
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This is my first visit to this urgent care facility without an appointment. I was pleasantly surprised that I was attended to within an hour. The staff is friendly and the office is clean and neat. There is water and coffee in the lobby …
Yes I was very happy. I walked in 15 minutes late they handed me the paperwork easy to fill out and process me immediately. 10 minutes later I was getting my covid a test. Easy parking good location polite staff.
Needed to come in for my ear infection. The staff was friendly. Everyone was wearing masks. They had a separate entrance for rapid Covid testing (i may use this in the future if necessary). It was a clean facility. I had to wait a little …
Did not have to wait long. Met a kind, competent NP who took great care of me. I am new to Pasadena so this was my first experience with this Urgent Care Clinic. I would definitely go there again.. First Rate.
Excellent little clinic with super nice staff and lovely doctors. Their app is useless – just show up. (I followed the app instructions to the letter, waited over an hour for my appointment, only to find they had no idea that I had even …
I was very nervous to go in on New Year’s Day to check a cat bite. The place is modern, clean and inviting. The staff are professional and take good care of you. My fears were abated after the doctor’s diagnosis. I will always go to …
Urgent Care is a clean, professional, friendly healthcare facility. What facility lacks in parking, makes up for in the health practitioners have heartfelt kindness, and lots of thoughtful joy! Recommended highly.
I came in early Sunday morning with lower back pain. The staff greeted me and was friendly and courteous. I waited 30 min. until I was called; fast for urgent care and the medical staff was also friendly and professional. Ms. Tiffany Bryant …
This is my third visit to this facility. I bring in my 2 year old daughter and the staff is very friendly. They take good care of us and wait time is usually about 30 minutes. We have always left satisfied, thank you!
I love this place! The Doctors and nurses are very nice and courteous. Place is always clean and the wait time is always, no more than 20min. It’s by far the best Urgent Care in Pasadena. A few days ago, I paid them a visit and I was helped …
Bad experience about the billing practice. My insurance is PPO and the urgent care is within the network. However, this health care provider aggressively requested me to pay a procedure up front right on the date of a service is delivered …
went in with complaint of a sliver in my eye. The Dr spent 20 seconds looking and said nothing in there, had the nurse flush and give me some eye drops. I waited 5 days and after it still hurting went to an eye Dr who removed 2 pieces of …
I’ve been in the area for two years and have had 3 occasions to go to Advanced Urgent Care of Pasadena. I found the waiting and exam rooms clean, neat and pleasantly designed. The staff was always professional yet friendly. My wait times …
Love this urgent care! The facility is clean and nicely decorated with a separate children’s waiting area. They accept my HMO which is amazing, the staff is efficient, professional and friendly. I’ve been here a number of times and never …
Place is very clean and nicely decorated, which makes a patient feel more at ease. I just made my appointment today and they saw me very quickly. I got my test results back very quickly, as well. The staff was friendly and pleasant.
Short wait, excellent staff. Dr. Meguel is outstanding! He saw an issue and told me that I needed to go to ER. So I did. Got admitted, doctor there found the answer to an issue I have had for years. Maybe it wasn’t so bad when I was in …
They say on the website they accept Healthcard Partners, when I get here they say they don’t take it. Confirm your insurance is accepted over the phone and avoid if you have heart issues. Otherwise clean place, short line and courteous staff.
This would probably the first urgent care with an awesome wait time! They get their patients in and out. I also love how clean the place is, that is always a huge plus. I will definitely recommend and revisit if necessary. All the staff had great customer service. 5 stars hands down!
This is my favorite urgent care! It’s always clean & the staff is very friendly. The doctor is great, always very thorough & explains situations clearly. I always feel comfortable and taken care of here. Big thanks to this team!
I was expecting the worst, but instead, was pleasantly surprised. The staff was courteous and efficient, the line was short and I received my results in 15 minutes. This is the way things ought to work. Advanced Urgent Care of Pasadena is a model clinic, and this is exactly what we need during these trying times. Thank you!!!!
Waiting room is set up to make social distancing easy.
Parking worked out for me, but there are only about 10 spots in back, and Street parking had some no parking hours. There is a nearby parking lot. …
Staff are professional and courteous. The wait time was short. I saw a nurse practitioner and he was efficient yet engaging. I would recommend this place to anyone in need of medical attention.
Needed urgent care today. Didn’t want to go to emergency. Wait time was excellent! Was probably seen within 30 minutes. Very clean facility and staff is super nice. And whoever decorated this place did a nice job. I noticed! Xray was done …
This place is incredible! It was perfect to get a needed X-ray without having to see a specialist who charges too much and requires reams of paperwork. Each person – from the doctor and all staff – were patient, kind and helpful. Wait time may vary but just bring a book or play on your phone!
Nice and friendly staff, clean and nice place. However when I was in pain for an ear infeccion the doctor prescribed some ear drops that cost $260 dllrs, now im not complaining about the cost if they were to meke me feel better but the …
Came to this urgent care because I had food poisoning they attended me fast and answered all my health questions and are very professional and organized. Doctor John Miguel who attended me, helped me recover from my illness by prescribing …
This is my go-to urgent care. People are nice and efficient and they do their best to get patients through quickly. This most recent time I needed a nasal pcr test to return to work given a potential exposure. I had an appt for 9:20. Showed …
2-3 hours wait is what everyone kept telling me today when I called around. So lucky we found this place and drove over to be seen right away. Teddy the nurse practitioner was kind! He knew all the good food places and treated us so well. …
I drove 40 mins to this location because their automatic system said they take their last patients 30 mins before closing time. We arrived at 7:05pm and was turned away because they refused to verify my insurance and wanted me to pay cash …
I went in with terrible ear pain and medium-grade fever. Tested negative twice before coming in for COVID but was met with a rude doctor that did not say hi, barely looked in my ears, did not read my paper, and claimed I should take a PCR …
I literally just got home from the Advance Urgent Care in Pasadena to make sure if I was positive for COVID and had an awful experience with one of the lady doctors there. I do not know the name of the doctor but she was very rude to me …
Horrible patient care service. Front desk personnel do not greet you nor do they say please and thank you when asking you to fill out forms. Medical “professionals” and front desk clerks talk about you in front of you as if you are not there and they do not explain anything to do. Worst experience I’ve had at a medical facility.
Imma start off by saying when needing to visit a hospital, clinic, or urgent care location, I always have my doubts. Mainly because I know that it’s one of the busiest corporations that exist. People in the medical fields obviously deal …
The staff was courteous and efficient. I was in and out in less than an hour. Dr. Rogers was thorough, detailed, and expertly addressed all my concerns.
This clinic has an entire page on their website about how “healthcare costs are rising” and at their clinic “no insurance is no problem” and then when you arrive without insurance they tell you everything is full price out of pocket. Very nice. Your SEO person works and your doctors steal.
Got Walk-in appt for CoVid-19 test. But I believe the preponderance of my symptoms were actually from a bad cold that I got a week before getting CoVid Omicron (?) infection. Tested negative a couple days later but I still have soar throat …
Honestly I came here because of the good reviews, but I won’t be back. I’ve spent almost four hours here and nothing has helped my condition. I tested negative and the doctor let me go, even though I told her I had a really bad cold. The doctor didn’t give me any help. I feel like she wants me to leave quickly.
Personally I’ve gone here before for my own medical emergency. I didn’t have the greatest experience with the doctor on call at the time. His bedside manner was horrendous. He reacted horribly to my condition and made me feel a lot worse …
The staff here is always prompt, courteous and respectful. During the pandemic, all doctors, nurses and administrative staff have been happy to help and assist in giving the best care possible.
Very quick wait time. Comfortable waiting room. Friendly and knowledgeable staff. Highly recommend this place!
Went in without insurance card and only my member ID number. They worked with me and were nice.
I went today for the frist time, and I was so pleased with Dr. Michael Phillips, he is friendly Nd easy to communicate and understanding!
The staff are nice and the doctor amazing. As pleasant as can be, even in the worst of cases.
This was my second visit to the center and this time was just as good as the first. the staff is friendly and its close to my job so I really like that.
Awesome custumer service! Jazmine was very helpful and caring at a time when I wasn’t feeling well. Also have to mention how clean this place was. Thank you!
Insurance covers the test. But these guys doesn’t want to file insurance and they don’t provide documentation for me to file insurance for covid test.
Very nice urgent care. Very polite staff and the wait time was not horrible.
I got the results of my rapid COVID test before I even got home.
Thoroughly enjoyed my visit. Very friendly staff, and easy to communicate with. In and out in less than an hour.
Friendly staff and clean facility. Just had to wait a little while. Parking lot is small so may need to find street parking or parking lot next door
Employees are very courteous, nurse is very professional. The doctor careful exam me and explain everything in detail.
Very efficient, friendly and less expensive than any urgent care I’ve ever been to.
Fast, friendly staff. Took care of my immediate needs. I was very happy with the service I received.
Just left there with my daughter who was in pain. And they would not see us because the only form of payment we had on us was AMEX, and a Check. They would not accept either. What a complete joke.
Both times I have been here have only waited 15 minutes to be seen. Doctors and staff made good impressions.
Fastest service of any urgent care I’ve been to and every staff member I interacted with was so friendly and helpful.
Easiest test ever. The lovely and gorgeous nurse Sabrina took perfect care of me
Everyone was as nice as they could be. A very smooth operating facility. Much appreciated!
Friendly staff. Very clean and quiet facility. Felt like my concerns were heard and addressed.
The place is clean and well maintained. The hospitality was really good. The only concern is , I had to wait for almost two hours . Apart from it, everything is good.
Conveniently located, short wait time and Dr Phillips is really nice. I’ve been there several times and always happy with service.
Short wait time, great experience, friendly staff. Very pleased with their service
Came for a rapid covid test. Friendly and incredibly fast— couldn’t ask for a better experience!
They were quick and friendly. Got my results in about 20 minutes, just as they said.
So much better than the ER at the Huntington Hospital near by.
Thank you to all staffs and doctor in take care of me when I came with my leg pain. The doctor gave me a sense of trust,care and warm regards.
Hardly any wait and amazing staff!! This will definitely be my urgent care of choice in the future. Thank you!!
They kind of lag it on the lab results
Love this urgent care,the staff the doctors are terrific.In and out fast,time waiting its like 20 minutes top not a long time like other places.I highly recommende.
I had the worst exprience from customer service in this care center verry disappointing im wondering how there still in business
I had small draining operation for skin infection …
I went in for a TB test (PPD) and was in and out within 5 minutes for both administration and reading. Super convenient and everyone was very friendly!
Very professional and thorough heath care providers. Clean, organised facility. Trusted physicians and nurse practitioner. I will always use this service
Excellent service and everyone we interacted with was friendly and professional. First time to use this service and nice to know it is there if we need it in the future.
Dr. Miguel is a nice doctor, he is bilingual and very thorough while looking at me as a patient. Like that!
I was visiting from out of town and became injured, I got right in with no wait, all of the staff from the front desk to the technicians to the doctors and the x-rays staff were all extremely professional, informative and Proficient, I would recommend them highly!
The girls were great, they took good care of my problem. I will return
Super fast, very friendly staff, clean facilities, everything you want with urgent care! Thank you!
Fast, caring and professional staff. Clean and welcoming facility. Highly recommend for your urgent care needs.
I had a rapid Covid test. Made an appointment online. Very fast process. Great service!
Efficient, through and Covid safe care. First time ever that I was in and out of an urgent care facility in 45 minutes!
Rapid test done rapidly with results in 17 minutes!
Thank you so much for being open on a holiday! Our son received excellent care , all the staff were fantastic and he is making a great recovery !
I was very happy and impressed with how clean and well run the clinic was, very friendly and helpful people working there. Have already recommended this clinic to multiple friends.
Very nice alternative to the hospital. The staff is friendly and helpful. Parking is lacking in the back and street parking ends at 3pm which Pasadena strictly enforces.
The most friendliest staff ever. Respectful, Rapid, and so compassionate. Thank you America! Totally recommend this place.
Super nice clean and fancy! Came here for a rapid covid test and it was so fast and easy,
took less than 20 min from start to finish!
Went for a covid rapid test and i love the service. Very professional and they take you in very fast. I was there less than 30 min.
I am FLABBERGASTED. After losing my insurance coverage, I saw Dr. Segall in November 2017 for several of my meds . Still without coverage, I returned over two months later. …
Very efficient and quick service. Doctor checked medical history and symptoms fairly quickly and appropriate medication was available from their office. No complaints
NONSENSE!!
It doesn’t even deserve a one star. I just got a call regarding a payment which was 4 months ago. Apparently they sent out an email to me which I have never …
I would recommend Advanced Urgent Care. The service was fast, friendly & the Physician listened to my concerns and addressed them. I was pleasantly surprised at how fast efficient & clean the facility was!
Quick service , just be mindful when you have people check-in and they tell you they have covid symptoms thats why they need a covid test don’t have them wait at same waiting room with other patients.
The facility is very beautiful and the staff and physicians are so friendly and caring. I really had a great experience here and highly recommend to anyone in need of an urgent care in Pasadena.
Great urgent care. Nice staff. Very Quick service. The doctor is very nice and gives great detail in explaining what’s going on.
The staff is caring and attentive. The doctor had an excellent bedside manner and made me feel very comfortable and relaxed.
Only urgent care I’ve been to that charges a co pay for a Covid test when exposed. Wasted an entire afternoon.
I went here a year ago and was out less than an hour. They had prescription on hand. I enjoyed my experience at this urgent care.
Had a Covid test performed at this facility. Awesome experience. Staff are very nice. A doctor did an exam 1st. Very thorough.
Fast and easy! Have an appt and breeze right through! COVID negative test! Thank you Advanced Urgent Care
Advanced urgent care Pasadena is that probably the best I’ve been to. They offer quality healthcare for a good price. I Highly recommend them
The staff here is stellar. Super nice, offers water, and just generally very friendly. I’ve never experienced an unreasonably long wait time here.
Waiting room is nice and clean; wait time is not long, however I went on a Wednesday afternoon. Staff and doctors are pleasant. I would recommend this facility.
The wait was long, as expected in an ER. However, everyone I encountered from the registration desk to the nurses and doctor was polite, professional and compassionate.
Went in today for medication. I knew I had a UTI so I just needed the prescription. I was in and out of there in less then an hour. Friendly staff and fast service!
This is the only place I will take my children when they have to be checked. I know I will not be waiting for a long time. One time I timed it from the moment I walked in. I was happy that the doctor checked us and we were out in less than an hour. They followed up with me the next day to check on my kids.
I highly recommend this place. I came in with side pain and the PA and medical staff were efficient and took care of me quickly. I was referred to have an ultrasound and I was satisfied with the results.
Very nice staff, reasonable wait time. I was in and out quickly for urgent preop labs and medical clearance. Reasonable package price.
I went to AUC for a migraine. While looking through my meds. Nurse Tiffany discovered that something wasn’t right with one of my prescriptions and that it could be causing me extreme side effects. She was right! After consulting with my …
I have been to Advanced Urgent Care twice and both times I received prompt, professional, courteous care.
This urgent care has been the best I’ve been to. The friendly staff are welcoming and helpful. The office is very clean and pleasant.
My daughter foot swollen last week. We made urgent visit there. Short waiting time. Good service. Very reasonable rate.
Solv was totally useless. A confirmed appointment was for 10 am and I had to wait for an hour and forty minutes before being tested for covid. None of my information went to the urgent care facility.
Not a good or bad review, but as someone with dysautonomia who needs the occasional electrolyte replacement (and sometimes still don’t know what’s going on and if I really need an IV) this urgent care doesn’t do IVs, and I think the one …
Professional staff that took me right away. It was a quick painless process. I expected to spend several hours at Urgent Care and was done in about an hour.
I have been to Advanced Urgent Care several times, both for myself and family members. All the staff are knowledgeable, helpful and friendly. I highly recommend them.
Dr. Phillips was very informative and thorough in explaining all the details. Very awesome and quick experience. Decent prices for treatment and medication for my sinus infection.
Thoroughly disappointed. Brought for eye problem and was told they could do nothing. Waste of an hour and who knows how much money. And they gave me 5 referrals for ophthalmologists and 3 were numbers no longer in service.
I was in a car accident. Walked into this center and being that I don’t have insurance or money at the time I entered I was told I could walk over to Huntington hospital said it’s only two and a half blocks away and there I could be seen …
My WHOLE family comes here! We love it. Place is super clean and convenient. You can just walk right in and be seen rather quickly. I have had to wait longer at my primary WITH AN APPOINTMENT! Thank you!!!!
It’s so rare to find an urgent care with this speed and friendly staff. I honestly have never experienced a kinder staff and better treatment anywhere else other than when I was overseas!
We made an appointment for 11. It’s 12 and still haven’t been seen. This is for a simple PCR test. Appointment was made two days and they did not have any of the information on hand. Waste of time!
Check in was fast, being seen was also quick. I think we waited like 20 minutes. Anthony answered all my questions and made sure I was taken care of. I will visit again when needed. I happy with the service/help I received.
We just had rapid covid 19 testing. It was $120. In Montebello at urgent care it was only $50. Don’t know how good they really are……
I went in for a Tb test and tb reading. Place was nice and clean. Receptionist, nurses, and doctors were friendly. Way better priced than a CVS clinic. CVS clinic will charge for the tb test and then charge you AGAIN for the tb test reading. This place will only charge you one set price for both (half the price of a CVS clinic).
Was amazing amazing service. Everything was very clean, social distance too. The staff was super nice and so was the doctor. Definitely going back again!
No issue. Had an appointment, went in on time.
Reception staff, nurses and Doc that I saw were all friendly and good.
totally thought i walked into a day spa on accident lol. this place’s interior rivals the getty or something. beautiful. i cut my arm today deeper than i could handle on my own and needed to get it looked at, so i googled the closest …
I had went in with a bad pain in my side and I went in to see what was causing it; saw the doctor after paying almost 100 dollars just to be seen then all I got for paying that amount was “I think” n walked out with no help of what was …
This was my best urgent care experience. There was clarity and compassion in all of my interactions, and I felt that adequate time was spent in my process. Highly recommend.
Appointments were available and easy to make online. Rapid test results were available in 20 minutes. Totally worth the money and time.
Visited the place , being out of state. Very much surprised by the warm atmosphere and friendly employees. The doctor was great and actually spent time with me, with regard to others where all they see in you is money.
The staff were very personable, each one in their own way and style, but all showing a sincere caring and a sense of happiness for their craft. I thought about telling them this as I was about to leave but didn’t so I was happy to receive this survey to tell them what so should have told them in person.
They are fast and efficient!!!! Simply the best, the ppl here are nice and helpful. My fourth time coming and they never disappoint me. Always a pleasant, positive experience!
I love Advanced Urgent Care. The only issue I had was I informed the physicians assistant how sensitive I am to certain antibiotics and requested one that I know does not cause bad side effects but was given something that made me so sick …
A professional and courteous experience. Comfortable wait. Reception explained costs and potential variables effectively. Exam room staff was friendly and efficient. Nurse also and patient with questions.
One dr in the house on a Saturday. I’m and hour and 1/2 into my wait. Do they disclose at checkin there’s only one dr? No. They don’t mention it at all. You ask after an hour of your wait. Oh, and they decide to look up whether or not …
Dr Miguel was excellent and caring. Great and thorough medical attention even on Memorial day.
Everything was easy and seamless! Would definitely recommend. Easy check in, reasonable wait time, friendly staff, competent care, and timely phone calls / follow up with lab results. This place is the best!
The test arrangements were really good, all the rules and regulations were followed, I felt the wait time was way too much than expected.
I couldn’t have gone to a better place! Everyone does an excellent job. The Dr, Physicians are amazing! Another great thing is that I was offered the medication at that moment.
Thanks!
What a great place. Clean, lots of room. Staff super nice and great Doc. I highly recommend!
Went after an accident. Doc told me “your in pain” and the solution was to “drink water” and refused to give me a referral to a chiropractor for whiplash.
Efficient, easy, clean, and no fuss. Got what I needed and on my merry way within about an hour. Friendly nurses. Front desk is very matter of fact, but I’m glad, it moves things quickly.
This is the best urgent care facility I have ever been to. The staff is kind, professional and highly skilled. It is a brand new facility that is always clean and the line has been very short all three times I was there.
The service I received was very professional. I was seen in 38 minutes on a Sunday, which was outstanding. Staff customer service was exceptional. A plus was getting the prescription filled in the clinic.
Quick, simple visit. Great reception staff as well. Easy going atmosphere. Just be prepared for tough parking. Missed their driveway the first time. Spaces are tight.
This office runs smoothly and my appointment was on time. I was in capable hands with Dr. Heather Butler. Her kindness, courtesy, and expertise were greatly appreciated.
I’m so grateful that there is an urgent care facility in Pasadena. I’ve gone there twice and both visits were very good. Advanced Urgent Care provides excellent care for their patients. Thank you!
Best urgent care I’ve ever been to. Great friendly staff, quick service and the vibe makes you feel like everything is going to be alright. Which is awesome when your sick!
Scheduled an immediate appointment for Covid-19 rapid test. Short wait in line — test done quickly and results were available in less than 30 minutes. I highly recommend this facility for testing.
Recently moved to Pasadena from Seattle WA. When I got sick a week later, I consulted YELP for a good urgent care to go to. Advanced, and Dr. Phillips there, were professional, high tech, clean, and quick. I waited no more than 20 minutes to be seen. Bronchitis is almost gone now thanks to AUC of Pasadena!
So glad to find this gem! My doctor never wants to see me and I can just walk in here any time. The doctor took his time to listen to me and they have me the meds right there. I went home instead of waiting in a pharmacy and I felt better the next day. They even called me the next day. Greatest urgent care in Pasadena!!
I got sick while in Pasadena for vacation and was so grateful to find this urgent care near my hotel. The wait was minimal and the entire staff was so friendly. I even got my medication there so I didn’t have to go to a pharmacy.
Was seen right away. Everyone is very nice. Dr.
Tiffany was very courteous & friendly. Hoping for a quicky recovery. Awesome office jams(music)!
Beautiful Facility and amazing staff! So happy to have found such an amazing Urgent Care so close to my home! Welcome to Pasadena! Thank you for your great care!
Very nice urgent care, very clean, employees very respectful and courteous, especially the one who attended me. Her name was Jazmine. They were very attentive to my needs. I was seen in a timely manner. Would go again and recommend to my family and friends.
As an owner of other urgent care offices on the East coast, I was very grateful for the fast service and pleasantness from desk clerks.
Came in for a really bad sore throat. The staff was very nice and got me in quick. The doctor saw me, they even tested me for strep and got the results the same day. Got to leave with my meds saving me a trip to the pharmacy.
Professional & friendly staff. All well trained in customer service. Dr. Phillips was excellent. My wait was about an hour, the morning before Thanksgiving. I highly recommend🌹 …
Don’t bother.
I give it 2 stars only because the nursing and admin staff was very nice and the …
Went to Advanced for some neck pain that flared up, prior to this neck pain I had been feeling some irregularities in my everyday life. I explained the neck pain and they gave me a few X-Rays to check on any structural damage. Before …
They had a good attitude and took care of me promptly being patient with the questions I had because I had not been in a clinic like this one before so I was confused on why I was waiting. But after a little bit they took care of me and I was on my out without much time having passed by.
Great service! I was there for an ear infection and Dr. Phillip treated me and was out of there within an hour. The staff is amazing! I highly recommend this Urgent Care.
Thank you to the staff of Advanced Urgent Care of Pasadena! Stellar group of nurses and doctors. Everyone was so kind and thoughtful.This is the kind of experience we should all have with medical practitioners. I now prefer going here than to my own GP. Thank you again!!!
Nice office and clean also, pleasant receptionist .
As far as the Assistant has a big EGO and ATTITUDE. He took my BP he didn’t give the the numbers, I had to ask also took my temperature he wrote it on the …
Doctor’s are great, saw my girlfriend within 10 minutes. And was done at 1:38 (got a text) All she needed was a shot and it’s 2:24 literally 40+ mins passed and she’s still not done? Are the nurses really getting paid to lag that much? …
Called to inquire about a COVID-19 test; receptionist was extremely helpful. Stopped by the same day — was in and out in less than 15 minutes. Safe and clean.
I visited on 08/03/19. I had a deep laceration on my right hand. The Doctor looked at it & determined it was too late for stitches. After testing my hand to make sure no tendons or nerves were damaged, he wrote me a Rx for antibiotics. A …
Great experience with them. I made an appointment quickly and the same day was in and out with my results for a rapid Covid test. Would highly recommend!
I believe this is a quick, and easy place to get a medical Dr without an appointment.
My only ‘concern’ is the music they play is not suitable for a waiting room of …
This place would have gotten a 5 star review for the treatment I received from Jody, who sits at the front desk, to the nurse who took my ekg, to my caring physician. They all were amazing with great bedside manners, especially with why I …
The clinic is very clean. The staff was polite, friendly and helpful. The Dr answered all our questions and most important the wait was reasonable
Just left urgent care and the nurse practitioner wasn’t the nicest person, overall rude. My wife’s sick asking questions because she’s concerned about her health and when the nurse practitioner leaves the room she vents to her coworkers …
Brought my son who is 16 months thinking his finger was dislocated. The staff made him feel so secure and took extra steps to keep him happy while we waited for X-rays etc. Highly recommend this office and staff!
The rating as of October 25th still 2021 still stands at 1 star. Being quite under the weather with a cold and sore throat that had not gone away for 5 days and having taken the precaution of going and getting a negative result on a covid …
Clean facilities with a kind and informative staff. I had a great experience, the doctor was efficient and gave me options on how to proceed with his recommendations. I am very happy I decided to go in and that I picked this urgent care to go to.
This place is great. Friendly professional staff especially a medical assistant named Jazmine. She is one of the very few medical assistants that was able to draw my blood the very first try. I usually have bruising after I get my blood …
Covid rapid test was very quick, no long waiting. I made an appointment online and went to the back entrance where I was checked in. Within about ten minutes I was out! Very satisfied. 🙂
Went in for a Covid test. Made an appt. an hour after I looked at the website. So nice to get in to see someone quickly. Nice office with friendly staff. They are very efficient and quick. What a pleasure.
Covid test was negative. 😁 …
I went to Advanced Urgent Care of Pasadena on Arroyo Parkway on 6/9/2019. The whole staff was really great including the medical staff and especially the Doctor who treated me. I just wanted to thank them for helping with my medical problems.
Recording says they take their last patient 30 mins before closing at 5pm. Came in there at 415 and they refused to see me. Guess they just felt like going home but very unprofessional
The place is very clean and well kept. There is a small parking lot so it’s a plus in the Pasadena area. Everyone is very professional and courteous. If things don’t go right, stay calm and just explain what you need to be done. The people there genuinely try their best to take care of you.
Staff was very friendly. I was seen for injuries from a car accident on very short notice. I hate hospitals so I started here to avoid admission to ER. Treatment was professional and weren’t trying to rush me even though it was closing …
I got a voicemail message from the clinic asking me to give them a callback for some test result. But I was never able to reach back out. It was just repeating some recoding every time and there’s no option for reaching out to the front desk. Nor could I leave a message to them. So disappointed.
I have been to this facility a few times and the experience has always been very positive. The staff are very friendly and professional and the facility is comfortable and efficient. Great job!
Dr. Phillips is a pleasure. He is very knowledgeable and runs a great practice. I typically get nervous in medical settings, however the doctor, as well as his staff, were very professional and caring. I would definitely recommend coming here. Great, clean and organized establishment!
The staff was very helpful and friendly; the Dr. Knew his stuff and I was relieved that I didn’t have the illness I thought I had. They also gave me a referral for an MRI the same visit. I highly recommend going here for urgent care.
This place was great! Very clean and I was really impressed with how friendly the staff was, especially Jazmine. She made my visit feel very comfortable. The doctor was extremely knowledgeable and patient with all my questions and concerns …
I came to Advanced Urgent Care of Pasadena hardly able to breathe due to a sudden severe case of bronchitis. I was seen promptly, given a breathing treatment from a nebulizer, and immediately felt miraculously better. I was then given a …
Everyone was polite and efficient. It was a quiet time for them so my Covid Rapid Test took about 10 minutes from completing their form, paying, and getting the test.
Efficient and speedy and of course great doctors and team. I have met with three doctors- all pros. FYI- if you need blood testing the phlebotomist is first rate. Best ever and I am a difficult blood draw patient😊 …
I just found the greatest walk in urgent care near me. I could not get an appointment with my doctor and I found this new place. The doc was amazing and the staff was very cool. Hardly any wait at all and I walked out with my medication! Highly recommend for a local urgent care in Pasadena.
I always get excellent care from the doctors at this facility. They are smart, conservative, and are able to give me the help that I need. I don’t have to wait long, and it’s a pleasant experience from arrival to departure. Thank you!
This is my first time to this Urgent Care clinic and my expectations were very good, the staff so friendly y it went so quickly.
Thank you
Alfonso Arredondo
Very high class facility, complete with Kuerig coffee, widescreen, hand painted murals, great staff and doctors and is very well managed. I was in and out in 60 minutes or so (first visit). Had to return a few weeks later with bronchitis. …
I was really-pleased with my experience at AUCP. Even though they couldn’t take my esoteric medical insurance, the treatment they gave me was speedy & effective. For the first time in ages I was afflicted with poison oak (via hiking Dawn …
What a great service. Clean, organized, good care and kind people. I went in when I didn’t bounce back after the flu and got a diagnosis and the medication to make a full recovery. The whole experience was satisfying and I’d go back again if I need it.
I had to get a rapid Covid test last minute and I was able to get an appointment within the hour. Check in was easy, the nurse was very nice, the test was quick, and I had my results before I got home.
Everyone I met at Advanced urgent care Pasadena was extremely helpful. I thought they all performed their duties in a very professional manner. I will not hesitate to return to their facility in the future. All and all I would give them an excellent AAA rating.
My daughter was developing a fever and swelling on her leg. Sure enough it was an infection. I found a new urgent care clinic and just did a walk in… I was so lucky I did, these guys did a great job. Very comprehensive and caring. I was …
Advanced Urgent Care in Pasadena has the most caring and kind Staff, Physicians and Nursing Staff. The patients are treated with kindness and care. Everything is explained completely and medication can be obtained at their facility so one …
Straightforward service, that doesn’t waste your time by giving you what you don’t need. I had an ingrown toenail removed here by Dr. Phillips, and it was the best experience in an Urgent Care I’ve had to date with such an operation, and …
Wonderful Urgent Care!
Everyone from the physicians to the assistant staff are professional, compassionate and kind. …
I had to go in for a few tests prior to surgery as Kaiser wouldn’t cover. They nurses/doctors are top notch. All were really informative, responsive, and caring. I was followed up with promptly. Highly recommend if needed!
The doctors and nurses were friendly and professional. They checked me out and diagnosed me pretty fast, I think I was there less than an hour and a half. I was able to get my antibiotics right there and was feeling better in a few days 🙂
Service was quick and amazing. The staff is so friendly and kind. Will definitely go here for future tests and doctor visits.
Nice people, good value. Waited 10 minutes beyond my appointment time to get my Covid test. I opted for results via text which came within 15 mins, but the text isn’t much for the proof of testing I need. And you can’t view the results via the Solv app they use to schedule testing. So I need to go back there to get the results on paper.
Great place to get a day-of Covid test for the whole fam. Friendly and respectful reception staff, nurses, and doctor.
Dr. Miguel and staff were wonderful. I definitely recommend this urgent care especially if you need a quick x-ray with immediate results. Quick wait time and very professional staff.
I have been in the Los Angeles/Pasadena area for work for a couple months now and need to be seen by a doctor. Looked up Urgent Care facilities and found Advanced Urgent Care. The staff is very nice, responsive and knowledgeable. The NP was …
Always greeted from the moment you walk in. Everyone is always very helpful and kind. They are extremely clean and the service is always great. The 2 times I’ve been there they’ve taken great care of me and I am never there for hours.
I would definitely recommend this Urgent Care to anyone.
The staff was insightful and attentive. They did necessary tests and an exam by a very skilled Doctor. My assessment was made post haste and they notified the hospital for further, immediate care. The ER was ready for my arrival, where …
I was seen within a few minutes( after my insurance was verified)
Maybe it was my insurance but I thought the price was extreme.
But I’m glad I went. The people @ the front desk were very friendly and …
I’ve had a great experience every time I visit. The staff is incredibly professional and friendly. I highly recommend Advanced Urgent Care Pasadena as an option when you are not able to see your regular Doctor. They are open 7 Days a week which is extremely convenient especially for those who have a busy schedule.
My wife and I both had to go to the urgent care this week on separate occasions. We were both seen quickly. The staff were all pleasant and explained everything well. We will definitely be using this urgent care in the future.
I went on a Sunday afternoon (yesterday) and I anticipated having to wait quite a long time. Thankfully not. The waiting room is clean, staff are courteous and professional. And I was thankful that they triage and took a young boy ahead of …
Wow, exceptional service for an otherwise unpleasant thing to deal with in life. Because who really wants to be at Urgent Care if they can avoid it!? The entire staff was friendly, engaging and supportive. The last time I was there was 2 …
I’ve never been to an Urgent Care and had no idea which one to go to but I’m SO HAPPY I chose this one. All of the staff were quick to answer any and all questions before and while I was there. There was little wait time and very …
I am on a trip here and leaving from here to go on an even longer trip with the family — I can’t be ill. I have what appeared to me to be a sinus infection, and feel miserable. I found this facility online, read reviews, and went, hoping …
My Four year old had a ticket splinter in his index finger that he would not let us remove. Fortunately, I found this urgent care open on a Sunday, the wait was less than 15 minutes, it was super clean AND had a beautiful children’s area …
Very nice workers, efficient and quick for rapid test, but only giving 3 stars because why can’t they send me a pdf version of my results when I registered my information and email address on line. They should be able to provide a pdf version to print instead of requiring you to wait or return for print out.
This is truly by far the best walk in/urgent care I’ve ever been to. And I’ve been to quite a few in Arizona and California. You’re greeted by friendly staff, who as well are very helpful. You’re seen very quickly, and out the door all in …
I have 9 symptoms that are overactive thyroid symptoms. I didn’t go to my primary physician because my insurance was dropped due to furlough and was afraid it would be too expensive. I should’ve paid the extra and just went to my primary. …
Had the pleasure to meet Dr. Phillips again after my second visit. He is the nicest man on earth and very caring to his patients. The facility is clean and welcoming with their great staff. I came in on a Saturday at 3:55pm, was seen at …
My experience was not good. Although the staff were nice, the provider that I met was not. The provider rushed through my examination (waiting time 15 mins and examination time 5 mins). She did not address my issues and my symptoms did not …
Love this urgent care! The wait time is short compared to any other urgent care or ER. The Dr. and staff are very professional. Their charges are reasonable – they keep you informed every step of the way so there are no surprises at the …
I had gone to another Urgent Care in Pasadena which was so creepy that I left. I then came to Advanced Urgent Care and was pleasantly surprised by the efficient staff and cleanliness of the facility. I had an infected elbow and Dr. Hinde …
We are from out of town and had a real need to see a doctor. This urgent care was thankfully open late. They were very friendly and professional. The office was clean and cute. The doctor we saw was very thorough and she showed concern. …
Amazing experience! Very kind staff. Everyone from the receptionist, nurse, and Doctor were very happy, professional, and attentive. They got me in and out with my prescription in 20 minutes. Doctor Seagall was very thorough in her exam, …
Professional care but leaves one feeling a bit rushed. Observes all safety protocols, so safe to visit. Wait depends on time of day / day of week. My wait was 1 hour on late Saturday morning.
The head doctor cared for my case personally and expedited a transfer of care as I requested to an orthopedic surgeon. The staff are medical professionals, not customer service specialist, so don’t expect too much. They’re busy and are …
Just passed 40 minutes alone in the room waiting for the doctor… will see if we reach one hour
I had a really nice experience here, which is great because you don’t want to stress about poor care when you’re sick and in pain. I was helped immediately, and after filling out the necessary paperwork I was seen quickly by a friendly …
For an Urgent Care facility to be this comfortable of an environment and so efficiently run is nothing small. I’ve never been as at ease under these circumstances. The entire staff, from front desk check in to triage, were extremely polite …
The best Urgent Care I have been to! For my regular doctor, I have to get an appt and wait at least a couple of weeks. You can just walk right into this place and see a doctor! It’s beautifully decorated, clean and serene. The staff are …
This is place is absolutely the best urgent care I have ever visited. Professionalism from the moment you walk in the door. Beautiful facility, friendly staff and lovely Doctors; that ask the questions, many thorough questions. I was taken …
I have used Advanced Urgent Care in the past so this was not my first time there. I was seen quickly by the doctor who was kind and attentive. I was diagnosed and received a prescription within a short period of time. The office staff was friendly and helpful.
I love this place. They were quick, clean, and efficient. The doctor was clear with his diagnosis and treatment was immediate. The technicians were very good. I needed 2 injections and they were done in a minute. My reason for not giving 5 …
Very nice facilities, clean and hospital waiting room, easy intake. The doctors were very kind and gave me adequate time to ask questions. I was especially impressed that they carried a rate chart for everything (x-rays, brace equipment, …
While I was visiting my son I had a need to go to an Urgent Care facility and I am very happy I chose this one! It was a happy, upbeat atmosphere as soon as you walked in and the staff were exceptional. Hardly any wait time at all. Highly recommend
I’m an RN and am skeptical about seeking medical services outside of my primary care provider team. I’ve been to Advanced Urgent Care twice (once for my daughter & once for myself). On both occasions we received excellent care from the NP …
Our child had a bad cut on the knee that needed stitches. The doctor flatly refused. He only placed starry strips and said it would be fine.
He was wrong. Two weeks later the cut is even wider, still oozing, hasn’t healed and will certainly scar. That doctor needs to retire.
The staff and doctors are great and the office and waiting rooms are very clean and organized. The only reason why I gave this business a 3 star versus 5 star is because of how ridiculously long it is taking to get the results of the …
Efficient, reliable, friendly, clean facility. Darling kids waitting room. Exam rooms clean and comfortable. Positive environment! I’m a registered nurse and will definitely refer patients that might need urgent care znd Co workers. Thank you.
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This is my first visit to this urgent care facility without an appointment. I was pleasantly surprised that I was attended to within an hour. The staff is friendly and the office is clean and neat. There is water and coffee in the lobby …
Yes I was very happy. I walked in 15 minutes late they handed me the paperwork easy to fill out and process me immediately. 10 minutes later I was getting my covid a test. Easy parking good location polite staff.
Needed to come in for my ear infection. The staff was friendly. Everyone was wearing masks. They had a separate entrance for rapid Covid testing (i may use this in the future if necessary). It was a clean facility. I had to wait a little …
The staff were so friendly the only reason I rate here low is that it took us one hour to do PCR testing using our insurance!
Did not have to wait long. Met a kind, competent NP who took great care of me. I am new to Pasadena so this was my first experience with this Urgent Care Clinic. I would definitely go there again.. First Rate.
Excellent little clinic with super nice staff and lovely doctors. Their app is useless – just show up. (I followed the app instructions to the letter, waited over an hour for my appointment, only to find they had no idea that I had even …
I was very nervous to go in on New Year’s Day to check a cat bite. The place is modern, clean and inviting. The staff are professional and take good care of you. My fears were abated after the doctor’s diagnosis. I will always go to …
In and Out in under 1 hour. Amazing! And that’s with a full waiting room at the lunch hour on a Friday afternoon!
Excellent staff & doctor. …
Urgent Care is a clean, professional, friendly healthcare facility. What facility lacks in parking, makes up for in the health practitioners have heartfelt kindness, and lots of thoughtful joy! Recommended highly.
I came in early Sunday morning with lower back pain. The staff greeted me and was friendly and courteous. I waited 30 min. until I was called; fast for urgent care and the medical staff was also friendly and professional. Ms. Tiffany Bryant …
This is my third visit to this facility. I bring in my 2 year old daughter and the staff is very friendly. They take good care of us and wait time is usually about 30 minutes. We have always left satisfied, thank you!
I love this place! The Doctors and nurses are very nice and courteous. Place is always clean and the wait time is always, no more than 20min. It’s by far the best Urgent Care in Pasadena. A few days ago, I paid them a visit and I was helped …
Bad experience about the billing practice. My insurance is PPO and the urgent care is within the network. However, this health care provider aggressively requested me to pay a procedure up front right on the date of a service is delivered …
went in with complaint of a sliver in my eye. The Dr spent 20 seconds looking and said nothing in there, had the nurse flush and give me some eye drops. I waited 5 days and after it still hurting went to an eye Dr who removed 2 pieces of …
It’s kind of crazy that they charge $120 for a rapid antigen test when it’s a $20 at-home test. That’s absurd, but fine. …
I’ve been in the area for two years and have had 3 occasions to go to Advanced Urgent Care of Pasadena. I found the waiting and exam rooms clean, neat and pleasantly designed. The staff was always professional yet friendly. My wait times …
Love this urgent care! The facility is clean and nicely decorated with a separate children’s waiting area. They accept my HMO which is amazing, the staff is efficient, professional and friendly. I’ve been here a number of times and never …
Place is very clean and nicely decorated, which makes a patient feel more at ease. I just made my appointment today and they saw me very quickly. I got my test results back very quickly, as well. The staff was friendly and pleasant.
Short wait, excellent staff. Dr. Meguel is outstanding! He saw an issue and told me that I needed to go to ER. So I did. Got admitted, doctor there found the answer to an issue I have had for years. Maybe it wasn’t so bad when I was in …
They say on the website they accept Healthcard Partners, when I get here they say they don’t take it. Confirm your insurance is accepted over the phone and avoid if you have heart issues. Otherwise clean place, short line and courteous staff.
This would probably the first urgent care with an awesome wait time! They get their patients in and out. I also love how clean the place is, that is always a huge plus. I will definitely recommend and revisit if necessary. All the staff had great customer service. 5 stars hands down!
This is my favorite urgent care! It’s always clean & the staff is very friendly. The doctor is great, always very thorough & explains situations clearly. I always feel comfortable and taken care of here. Big thanks to this team!
Staff was very polite and professional. I had a great experience.
DO NOT TAKE YOUR CHILD HERE. I also would not go here for anything other than a covid test after reading the other negative reviews closely. …
I was expecting the worst, but instead, was pleasantly surprised. The staff was courteous and efficient, the line was short and I received my results in 15 minutes. This is the way things ought to work. Advanced Urgent Care of Pasadena is a model clinic, and this is exactly what we need during these trying times. Thank you!!!!
Waiting room is set up to make social distancing easy.
Parking worked out for me, but there are only about 10 spots in back, and Street parking had some no parking hours. There is a nearby parking lot. …
Staff are professional and courteous. The wait time was short. I saw a nurse practitioner and he was efficient yet engaging. I would recommend this place to anyone in need of medical attention.
Needed urgent care today. Didn’t want to go to emergency. Wait time was excellent! Was probably seen within 30 minutes. Very clean facility and staff is super nice. And whoever decorated this place did a nice job. I noticed! Xray was done …
This place is incredible! It was perfect to get a needed X-ray without having to see a specialist who charges too much and requires reams of paperwork. Each person – from the doctor and all staff – were patient, kind and helpful. Wait time may vary but just bring a book or play on your phone!
Nice and friendly staff, clean and nice place. However when I was in pain for an ear infeccion the doctor prescribed some ear drops that cost $260 dllrs, now im not complaining about the cost if they were to meke me feel better but the …
Came to this urgent care because I had food poisoning they attended me fast and answered all my health questions and are very professional and organized. Doctor John Miguel who attended me, helped me recover from my illness by prescribing …
This is my go-to urgent care. People are nice and efficient and they do their best to get patients through quickly. This most recent time I needed a nasal pcr test to return to work given a potential exposure. I had an appt for 9:20. Showed …
2-3 hours wait is what everyone kept telling me today when I called around. So lucky we found this place and drove over to be seen right away. Teddy the nurse practitioner was kind! He knew all the good food places and treated us so well. …
I visit with them for an earache and took care of it with some antibiotics that worked fine. …
I drove 40 mins to this location because their automatic system said they take their last patients 30 mins before closing time. We arrived at 7:05pm and was turned away because they refused to verify my insurance and wanted me to pay cash …
I went in with terrible ear pain and medium-grade fever. Tested negative twice before coming in for COVID but was met with a rude doctor that did not say hi, barely looked in my ears, did not read my paper, and claimed I should take a PCR …
I literally just got home from the Advance Urgent Care in Pasadena to make sure if I was positive for COVID and had an awful experience with one of the lady doctors there. I do not know the name of the doctor but she was very rude to me …
Horrible patient care service. Front desk personnel do not greet you nor do they say please and thank you when asking you to fill out forms. Medical “professionals” and front desk clerks talk about you in front of you as if you are not there and they do not explain anything to do. Worst experience I’ve had at a medical facility.
Imma start off by saying when needing to visit a hospital, clinic, or urgent care location, I always have my doubts. Mainly because I know that it’s one of the busiest corporations that exist. People in the medical fields obviously deal …
The staff was courteous and efficient. I was in and out in less than an hour. Dr. Rogers was thorough, detailed, and expertly addressed all my concerns.
This clinic has an entire page on their website about how “healthcare costs are rising” and at their clinic “no insurance is no problem” and then when you arrive without insurance they tell you everything is full price out of pocket. Very nice. Your SEO person works and your doctors steal.
Got Walk-in appt for CoVid-19 test. But I believe the preponderance of my symptoms were actually from a bad cold that I got a week before getting CoVid Omicron (?) infection. Tested negative a couple days later but I still have soar throat …
Honestly I came here because of the good reviews, but I won’t be back. I’ve spent almost four hours here and nothing has helped my condition. I tested negative and the doctor let me go, even though I told her I had a really bad cold. The doctor didn’t give me any help. I feel like she wants me to leave quickly.
Personally I’ve gone here before for my own medical emergency. I didn’t have the greatest experience with the doctor on call at the time. His bedside manner was horrendous. He reacted horribly to my condition and made me feel a lot worse …
The staff here is always prompt, courteous and respectful. During the pandemic, all doctors, nurses and administrative staff have been happy to help and assist in giving the best care possible.