AEP Texas Central Company, also known as TCC, provides electricity delivery services on behalf of Retail Electric Providers in southern Texas.
| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
| Saturday | Open 24 hours |
| Sunday | 9AM to 5PM |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
1519 W Calton Rd, Laredo, TX 78041
(Translated by Google) Excellent service
(Original)
Excelente Servicio
They really are the worse, so they basically said if the power goes out and I ask for help, you get charged 70 dollars for that, the guy never entered the house and told me from a distance what to do. That is the most stupid thing I’ve ever heard
was on hold 14 minutes. i asked a question about branches hitting some lines and the lady told me they had to send my call to the forestry department. Well 5 minutes later i get someone’s cellphone voicemail. I guess the forestry department …
You’re “workers” let themselves in my backyard without my consent. Next time they go in without permission best believe there will be a problem. That is considered trespassing. They took the lock from my gate and left the gate open allowing my dog to leave because of their incompetent mistake.
BEWARE!!!!! This company is a scam and preys on the elderly. I called them twice asking what company I was calling, because their message was vague and they hung up on me. They told my parents that they had to purchase a prepaid Visa …
Really bad company!! For the smallest things they charge so much. First they didn’t do anything at all. They took 4 hours to come and fix something then it’s fixed by my husband. The guy never did anything he was just outside my house …
AEP Laredo seriously wish you would take care of customers better. Put in an order for a new meter and it really looks like they are waiting until the very last business day to set me up. Worse part is having to wait an entire weekend just …
Ridiculous operation procedures. Dealing with a scheduled shutdown with both AEP and the city of Laredo, for a simple downsizing of a main breaker. Takes me LITERALLY 90 seconds to complete. Lineman takes the meter, awaits a city inspection …