Counseling & mental health, Affiliated Family Counselors
Our mission is to give people the tools to create solutions for living healthy, productive lives. Through a careful combination of compassion and … See more
Listen to the reviews!!! They randomly cancel your appointments and do not tell you, until you show up. Then discharge you with no explanation in middle of the waiting room in front of people. They embarrassed me, so I embarrassed them. …
Rude customer service. They will lie and say they have communicated changes with you when they havn’t. They are always running behind with no valid explanation.
Wouldn’t work with me due to that I cancelled one appointment and wanted to arranged my other appointment and the doctor just gave up on me. Pretty much said don’t want anything to do with me or help me.
Told me that they would no longer help my daughter and to take her to the ER and he Dr. Murphy also dropped her as a patient when she was in the hospital after she tried to kill herself.
I was told my session would be covered and they took all my information. They were too lazy to confirm this with my insurance. Now I’m stuck with a huge bill. Shame on them. Go somewhere else. Big NO from me.
Counselors are amazing and their techniques are tremendous! They communicate and work in ways to help strength families. Customer Service is amazing as well!
Caring front office that goes the extra mile to assist the patient. Care providers work with you and each other for the best customer service. Confidential atmosphere and top professionals.
Been going here for about a year. I like Dr. Meeker as a psychiatrist, but I don’t use the therapy there anymore. Too expensive. The billing and front desk can be frustrating though; they always seemed confused about copays and your balance.
I am extremely disappointed in this location. I have shown up twice to my separate appointments with the result being that either my doctor had to leave early or my therapist on longer worked there. Not once did I receive a call or a …
Man I havent been here in a couple years, so it is possible that things have changed. ‘I was just googling family counselors for me and my kids and they came up and with such LOW, LOW ratings, I am not surprised. I wish I would have …
Dr Deborah Murphy and her husband Dr Murphy are WONDERFUL doctors among other doctors, counselors and nurses. This doctor’s office REALLY cares about your well-being and show it .The front desk especially Brandy are always greeting with …
I personally would avoid this place at all costs do your research , in Wichita there are many Options for counseling! Talk to friends , join groups there are too many resources available for someone to JUST settle. Refrain from just …
They will quote you low and overcharge you. Know this before setting foot in the door as they will wait weeks and claim they are still processing your insurance. If you call to question they will acknowledge the “misquote” and then act as if you’re the one at fault. No accountability or respect.
I love the counselors, they are probably one of the most relatable people I’ve known and they really want help patients and have them to succeed in life. However, the staff in the front isn’t really friendly to patients or new patients. I …
I like my therapist but that is all. The ladies at the desk are very very rude, condescending, disrespectful and do not listen. They are also unorganized and erroneous in the scheduling and billing department. I believe out of the five or …
This place has good therapists but their customer service and their record keeping are garbage. Scheduling was a nightmare. They repeatedly screwed up my appointment times and had me listed as missing appointments that I was there for. …
Agree with multiple reviews regarding the rude and indifferent receptionist, who is just as unpleasant on the phone! My children did not receive the help they needed, even with therapy appointments scheduled weekly. They refused to …
What a joke. Never willing to work with anyone. Paying cash for appointments and then appointments randomly get made. 1 minute late and they consider it a missed appointment and bill you for more and threaten collections, great job taking …
One of the worst medical experiences I have EVER had. The receptionist is probably the rudest person I have ever had the displeasure of talking to. I needed a simple refill of my prescription and was told I had to be seen. Come to find out, …
First off, I would not recommend using AFC. I was told and I confirmed that the appointment would be covered by my insurance when I made the appointment. I then confirmed again when I went in and they asked to make a copy of my insurance …
Terrible service, I have never left a review before are you in somewhere so few stars- I waited months for an appointment and then they told me they put down a different time and since I missed that time they couldn’t see me as a patient. …
I rarely complain as I prefer spending energy focusing on the positive more than the negative experiences, which can happen whenever you’re dealing with people. Anyone who may be considering this office needs to be forewarned and aware of …
Tried to make an appointment over two weeks ago and they said they had to let the provider look over my file and see if they wanted to take me on. I was supposed to get a call back the next day. What did I get? Over two weeks of silence. I …
called about getting my grandson in, the front desk was extremely helpful to where I could go online filling out the intake forms. I spoke with the billing department and the lady was very patient with helping me information I needed. Highly recommend!
My daughter had seen a therapist here a few years ago and it was an absolutely terrible experience and she felt like it was so worthless that it took her almost 3 years to want to try therapy again (with a new provider and office). …
Overpriced and my counselor made promises that were not kept. I was told during both sessions that my counselor would schedule a session with a Psychiatrist to be evaluated for medical treatment and she never scheduled those sessions (I …
I struggle w/ mental illness. This facility and the amazing workers have brought me back to my normal & happy self. It starts and ends with Laila, the beautiful worker at the front desk. She is always happy to assist clients with questions …
Truly the worst experience with a doctor’s office. Billed me for self pay 2 times even though they have had my insurance information (which has paid multiple times with them now….) from the start, but claim that they denied payment and …
Never had a place want to take $50 out of my bank to hold an appointment that would be weeks later. Definitely didn’t feel comfortable doing that. Guess I’ll be looking for another place …
Maybe this place would be nice if they could get their scheduling straight. First time we had a problem they scheduled my wife an hour later than they had told us on our last visit. Luckily that day the doctor was open when we got there, …
The bad reviews caught me off guard completely. Every single interaction I’ve had with everybody in this office has been nothing but pleasant. The therapist we had seen was very personable and easy to speak to; however, wasn’t compatible …
I’m not sure about the main location, but they are a mess at the office on Rock Road since their long time receptionist there left early this year. Since then, they went through at least 3 receptionists in a couple of months, and …
I have tried to contact this company several times. I am NOT and NEVER have been a patient and yet they have turned me over to collections for missing an appointment that I NEVER had and NEVER made. The office manager will not return my …
The staff from the front office, to the doctors are truly amazing. They genuinely care about their patients, and want to ensure each patient receives the best care possible. I spoke with billing and then a young lady named Alyssa in the …
Genuine place. I’ve been coming since February. The receptionists are kind and very helpful. A few weeks ago they were professional and respectful while dealing with an upset customer. Since this is a mental health facility, they handled it …
Listen to the reviews!!! They randomly cancel your appointments and do not tell you, until you show up. Then discharge you with no explanation in middle of the waiting room in front of people. They embarrassed me, so I embarrassed them. …
My provider fired me during a manic episode.
Staff is well informed
Amazing staff here!
They are nothing but a scam.
Wonderful staff full of caring providers on all levels. Beautiful décor and great atmosphere.
Rude customer service. They will lie and say they have communicated changes with you when they havn’t. They are always running behind with no valid explanation.
Staff is friendly, helpful and well informed. Dr. Mike and his nurse Melissa are AMAZING.
Wouldn’t work with me due to that I cancelled one appointment and wanted to arranged my other appointment and the doctor just gave up on me. Pretty much said don’t want anything to do with me or help me.
Told me that they would no longer help my daughter and to take her to the ER and he Dr. Murphy also dropped her as a patient when she was in the hospital after she tried to kill herself.
Go somewhere else. Front desk is a mess and care workers aren’t much better.
I was told my session would be covered and they took all my information. They were too lazy to confirm this with my insurance. Now I’m stuck with a huge bill. Shame on them. Go somewhere else. Big NO from me.
Counselors are amazing and their techniques are tremendous! They communicate and work in ways to help strength families. Customer Service is amazing as well!
Caring front office that goes the extra mile to assist the patient. Care providers work with you and each other for the best customer service. Confidential atmosphere and top professionals.
Been going here for about a year. I like Dr. Meeker as a psychiatrist, but I don’t use the therapy there anymore. Too expensive. The billing and front desk can be frustrating though; they always seemed confused about copays and your balance.
I am extremely disappointed in this location. I have shown up twice to my separate appointments with the result being that either my doctor had to leave early or my therapist on longer worked there. Not once did I receive a call or a …
Dr Paul Murphy is an excellent psychiatrist!
Man I havent been here in a couple years, so it is possible that things have changed. ‘I was just googling family counselors for me and my kids and they came up and with such LOW, LOW ratings, I am not surprised. I wish I would have …
Dr Deborah Murphy and her husband Dr Murphy are WONDERFUL doctors among other doctors, counselors and nurses. This doctor’s office REALLY cares about your well-being and show it .The front desk especially Brandy are always greeting with …
I personally would avoid this place at all costs do your research , in Wichita there are many Options for counseling! Talk to friends , join groups there are too many resources available for someone to JUST settle. Refrain from just …
They will quote you low and overcharge you. Know this before setting foot in the door as they will wait weeks and claim they are still processing your insurance. If you call to question they will acknowledge the “misquote” and then act as if you’re the one at fault. No accountability or respect.
I love the counselors, they are probably one of the most relatable people I’ve known and they really want help patients and have them to succeed in life. However, the staff in the front isn’t really friendly to patients or new patients. I …
I like my therapist but that is all. The ladies at the desk are very very rude, condescending, disrespectful and do not listen. They are also unorganized and erroneous in the scheduling and billing department. I believe out of the five or …
This place has good therapists but their customer service and their record keeping are garbage. Scheduling was a nightmare. They repeatedly screwed up my appointment times and had me listed as missing appointments that I was there for. …
Agree with multiple reviews regarding the rude and indifferent receptionist, who is just as unpleasant on the phone! My children did not receive the help they needed, even with therapy appointments scheduled weekly. They refused to …
What a joke. Never willing to work with anyone. Paying cash for appointments and then appointments randomly get made. 1 minute late and they consider it a missed appointment and bill you for more and threaten collections, great job taking …
One of the worst medical experiences I have EVER had. The receptionist is probably the rudest person I have ever had the displeasure of talking to. I needed a simple refill of my prescription and was told I had to be seen. Come to find out, …
First off, I would not recommend using AFC. I was told and I confirmed that the appointment would be covered by my insurance when I made the appointment. I then confirmed again when I went in and they asked to make a copy of my insurance …
Terrible service, I have never left a review before are you in somewhere so few stars- I waited months for an appointment and then they told me they put down a different time and since I missed that time they couldn’t see me as a patient. …
I rarely complain as I prefer spending energy focusing on the positive more than the negative experiences, which can happen whenever you’re dealing with people. Anyone who may be considering this office needs to be forewarned and aware of …
Tried to make an appointment over two weeks ago and they said they had to let the provider look over my file and see if they wanted to take me on. I was supposed to get a call back the next day. What did I get? Over two weeks of silence. I …
called about getting my grandson in, the front desk was extremely helpful to where I could go online filling out the intake forms. I spoke with the billing department and the lady was very patient with helping me information I needed. Highly recommend!
My daughter had seen a therapist here a few years ago and it was an absolutely terrible experience and she felt like it was so worthless that it took her almost 3 years to want to try therapy again (with a new provider and office). …
Overpriced and my counselor made promises that were not kept. I was told during both sessions that my counselor would schedule a session with a Psychiatrist to be evaluated for medical treatment and she never scheduled those sessions (I …
I struggle w/ mental illness. This facility and the amazing workers have brought me back to my normal & happy self. It starts and ends with Laila, the beautiful worker at the front desk. She is always happy to assist clients with questions …
Truly the worst experience with a doctor’s office. Billed me for self pay 2 times even though they have had my insurance information (which has paid multiple times with them now….) from the start, but claim that they denied payment and …
Never had a place want to take $50 out of my bank to hold an appointment that would be weeks later. Definitely didn’t feel comfortable doing that. Guess I’ll be looking for another place …
Maybe this place would be nice if they could get their scheduling straight. First time we had a problem they scheduled my wife an hour later than they had told us on our last visit. Luckily that day the doctor was open when we got there, …
The bad reviews caught me off guard completely. Every single interaction I’ve had with everybody in this office has been nothing but pleasant. The therapist we had seen was very personable and easy to speak to; however, wasn’t compatible …
I’m not sure about the main location, but they are a mess at the office on Rock Road since their long time receptionist there left early this year. Since then, they went through at least 3 receptionists in a couple of months, and …
I have tried to contact this company several times. I am NOT and NEVER have been a patient and yet they have turned me over to collections for missing an appointment that I NEVER had and NEVER made. The office manager will not return my …
The staff from the front office, to the doctors are truly amazing. They genuinely care about their patients, and want to ensure each patient receives the best care possible. I spoke with billing and then a young lady named Alyssa in the …
Genuine place. I’ve been coming since February. The receptionists are kind and very helpful. A few weeks ago they were professional and respectful while dealing with an upset customer. Since this is a mental health facility, they handled it …
LISTEN TO THE BAD REVIEWS AND DO NOT GO HERE. This is by far the worst experience I’ve ever had at a doctor’s office or anywhere else. …