The story of Affinity Health Center stretches back to 1994, when the Catawba Care Coalition was formed to serve the HIV+ population of York, … See more
(Translated by Google) The administration both receptionists and nurses and doctors are very special in dealing with people, I like with the love they treat each other without distinction of cultures. I feel very grateful. …
Thank you Gearald.. You and the entire staff at Affinity were very helpful. I feel much more relieved now I know Affinity is there to help me when I need it.
I had no transportation and missed an appointment for a female exam the entered a shelter to escape abuse missed appointment for female exam now I am being denied medication for my hands which is what I am going there for.
Very friendly staff. The doctors here listen and are very concerned about their patients. I would highly recommend. Its affordable health care at its best.
If you ever need to get a proof that you visit a doctor here and you work is asking for it, you basically lost your job because this place are so unprofessional that they do not provide any proof that you got an appointment with them. So unethical, so unprofessional.
💕💕💕💕This is my first visit today and I Absolutely LOVE THIS PLACE ALREADY SO NICE AND CLEAN VER FRIENDLY AND THE DOCTOR TRACY WAS AMAZING.IM VERY EXCITED ABOUT COMING HERE I REALLY FEEL LIKE IM GONNA GET THE HELP THAT I NEED NOT ONLY THAT …
I had an appointment on 12-9-19 at 8:30 a.m. I arrived at my appointment 5 mins before my time and when I walked in the lady at the front desk gave me a pager and asked me did I have an appointment and I told her “yes” it was at 8:30 she …
Can’t get anyone to answer the phone, and all voicemails for every extension has a full mailbox. Terrible service! They said it’s because of the high volume of calls, but how can every mailbox be full 3 hours after opening and NO ONE answer? They need better organization.
If I could give this place a lower rating I would I made a appointment and thinking since I called the office in Rock Hill that’s where my appointment would be but to my surprise I was told 15 minutes before I was to be seen it was in a …
Catawba care is now called Affinity Health. my best friend where there to the dental clinic to have her teeth cleaned and one pulled and they decided that they were going to do a call of her bad teeth to get her dentures and they were …
I give a 5 star on the doctors & dentist. Excellent time last time I was there & the facility now is pretty awesome. Also love how dentist availability is everyday of the week now. 🤙🏼👍🏼 …
If you want sub-par health care or would rather be dead, this is the place for you. I have never and hope to never have to deal with such a poor health care provider.
I’ve been going here for a few years now, best doctor’s office!! So many nice nurses and doctors! And now they have a pharmacy right there onsite! It keeps getting better!
My wife broke her wrist and a very bad elbow contusion. Traveled to Clover just to get a referral to an orthopedic surgin was also told that they would cover the bill. Just to find out from ortho that no there not ( affinity) is not going …
I DIDN’T WANT TO GIVE ANY STARS .
I SHOWED UP ON TIME FOR MY APPOINTMENT!! Stood in line to let them know I was there and by the time the people in front of me got waited on They assumed i …
I wish I could give a lower score to this place. Receptionist was rude and talked to me like I was stupid. I really have no idea why anyone would actually go to this place. Don’t waste you time or money.
love it!!!!! Artrice Hughes is the best. If it wasn’t for ivy and artrice I would’ve gave up on life along time ago. artrice is so much more than a case manger to me and she means more to me than she will ever know!!! she’s truly a …
First I would like than Mr Good for guiding me through the testing process. I was very nervous about being tested but he made me feel like I am somebody regardless of my behavioral practices. He told me about the 3mv program and invited me …
Can never seem to get in to see Dr.Charles when I really need to I have been calling for 4 days and still can’t get in then the receptionist going to tell me you can come sit for 3 hours if you want to see him. I guess I have to die before I can be seen. Never had such horrible service from a Dr office and especially with my health.
If I could rate lower I would. I highly DO NOT recommend this place and would use it as AN ABSOLUTE LAST RESORT OPTION for mental healthcare. Darlene Washington, Dr Song, and associates are running under a system that is misinformed about …
The attention and services I received from the Affinity Health Center at 500 Lakeshore Pkwy, Rock Hill, SC 29730 on my very first visit was highly impressive. The staff and medical staff were awesome. I thank God for such people.
The doctors, nurse practitioners, nurses, and the rest of the staff have all been especially helpful. I feel comfortable coming here and they seem to treat everyone with dignity and respect. Looking forward to visiting the new facility!
Expect to wait a while the first time but, after that they are pretty punctual. The staff and all the doctors are caring and compassionate. So happy I found quality care that I can afford.
OK, these people. I expected to have to wait because I was a new patient. I expected that possibly I would have to come back on a different day. That is not the problem I have with these people. The problem was that I was told to wait, and …
Dr.Charles is honestly the BEST! He is kind, patient, and an active listener. He never makes me feel rushed or like he doesnt care. I couldnt ask for a better Dr and his team is AMAZING
After going here, I see why people don’t get tested for STDs. I live in Charlotte and I saw online that they do testing for STDs for free on Fridays from 8 to 4. I love my job at 3:15 to get there by four and drove over 30 minutes just …
A big shout out to Tonya , Misty, of course the best Doctor, Dr. Gerald, and Katie, you all are the best. Thank you all for caring as it’s evident in how you treat all patients with care and respect. The front staff and pharmacy you guys …
I have been to this facility twice now both times that I have been they have not done what they were supposed to do. 1st time went there was for lab work and physical and they were supposed to do labs and get me the results I had to call …
Terrible phone staff rude and unhelpful! Don’t they also give names for that reason! So don’t call expecting help you have to drive there and speak with the front desk face to face! Not like I got off work for a Coronavirus test and then …
I have been here a few times the ladies at the front desk are rude they really don’t even look up at you until they finish talking or doing whatever it is on the computer they will tell you to stand back until they are ready for you but …
I was *very* impressed with the COVID vaccination clinic at Affinity, it was well-organized, very efficient, and the staff were really friendly, helpful, and knowledgeable. I was so excited to see this valuable service provided so well to patients, clients, and the community as a whole.
If you are a high risk patient, don’t go to Affinity you will die!! They did absolutely nothing to help me, never even listen to my heart or lungs like most doctors do, would not refill my prescriptions!! The worst place I have ever been too!!!
I have to say I went back the other day and I was very skeptical because the 1st time I was there was a orrible experience. I think it was just the doctor that I got because when I went back I requested that I not get her and I got somebody …
First time going today. Really impressed with this clinic. Called in the morning and got a same day appointment. The medical assistant, Maricela, & NP, Gerald, were very kind and helpful. The pharmacy that is located inside was also …
First visit. Agree with other reviewers, Lady at desk VERY rude. In the time it took to walk from desk to exam room, they lost me in computer system. Nurse was nice. Told me they wanted blood work done so I went down the hall and sat there …
Update: It keeps getting worse with this place. I got a call yesterday saying my labwork samples had been lost or something and that I have to come back in the have my blood drawn again. How do I know it’s even going to be taken care is …
This office doesn’t deserve 1 star. If 0 was a possible score, that’s what score or stars this office should get. Terrible service, Front Desk receptionist are never nice nor friendly. If you need to be seen ASAP, Don’t count on Affinity …
My husband and I went last month for the first time. The receptionistsreceptionists, nurses & Gerald were extremely nice, VERY thorough, and sought to help us beyond our expectations! We are picking up medicines from the pharmacy & STILL can’t believe how affordable they are!! Can’t be happier with our experience!
Had to go back to the dentist again today for infection. The same blonde lady at the counter is so rude as always.She rolls her eyes and always puts me behind everyone and makese me wait. I have complained on her twice and hope to the lord they do something about her. She doesn’t need to be greeting patience .
The Front desk Employee Kayla Didn’t allow me to Go to my appointment Because she said “oh you don’t have an appointment.” Even though I did With Photographic Evidence for an appointment today on Friday. Waste of my time Today with this place.
If I could have left no stars I would have. I have been a patient here for 3 years. For the first year they were great. Then, after moving into the new building, everything changed. I have thyroid disease and severe arthritis. I have not …
I have never had a worst patient care/ customer care service experience in my life. I am completely taken back by the disregard for the patients concern. My pharmacy and I have tried for two days to get the correct prescription sent over, …
I do not recommend that anyone in their right mind come to Affinity! They are the most rudest and the most disrespectful unprofessional people in the doctor’s office world that I have ever seen! I have had so many bad experiences here they …
Everyone is so nice!!! I felt validated about my concerns and everyone listened to me! Usually people immediately ask ‘Is x an issue because you need to lose weight?’ Meanwhile, the only time weight was brought up was when I addressed it. I really appreciate how much everyone here listens! 💙💙💙💙 Thank you guys. …
I absolutely love Affinity and all that they do in our community! To tell you the truth… I don’t think I have ever been to a medical facility that was as impressive as Affinity! The staff is absolutely amazing, it is EXTREMELY …
I was very impressed in this place!! Staff were extremely helpful, and nonjudgmental, they make you feel very comfortable. Also a very open and clean environment.
Wonderful experience! Friendly staff and clean environment. The doctors and dentist were so attentive, compassionate, and helpful. They even had a sense of humor and loved their work! …
I had my first visit here today and every single person I came in contact with was genuinely nice, thoughtful and caring. Everyone went above and beyond for me. For example, the receptionist saw me waiting in line and said to bring my …
Affinity has been a wonderful experience since the first time I stepped through their doors! The environment is welcoming, the staff are friendly, the doctors and nurses go above and beyond to do everything they can for you, and the …
Yes, the center is of very poor quality, the people are super unpleasant and he never keeps his appointment. You wait so long to make your appointment and the same day he tells you not to go and cancels you. He is not concerned about the …
So I have to blog about this company bc it’s two times they let me go without meds without treatment without even checking me properly so I’m home leaving them messages and they are nonchalant don’t care and that’s evident and they got the wrong person I’m not putting up with it !
I usually love this place but the front desk lady was very rude and talk to me as if I was an idiot when I was being nothing but nice. I’m usually a very understanding person and will let something so little slide but I couldn’t believe …
Since becoming uninsured medical care had become barely existent. After a year of going to North Central I finally scheduled an appointment with Affinity and after my first visit l am filled with regret. That is, I regret not trying harder, …
So I won’t go into great detail, but literally this is option b. Behind Piedmont medical ER which is a REALLY bad sign. Do not come here unless you have literally zero other options. I’ve had nurse practitioners(for whatever reason never an …
Couldn’t ask for a better doctor/dental practice when it comes to the healthcare professionals. Their in practice pharmacy Avita is great too. Kwanita & Amber are the best doctors! Sandra, Susan Collins, the new dentist gentleman are …
I love Susan Collins and Lindsey (I hope I didn’t spell her name wrong) in the Dental clinic. They make you feel very comfortable and they really care about you. I learn a lot of great tips from them on how to take care of my teeth. They’re wonderful!
I’m so happy to have found such wonderful folks looking out for my teeth. I was treated like a complete human being, with no shame to my past history of dental care! I can’t wait to go back and I’ve had dentophobia most of their life. The whole team is awesome!
I was nervous attending my first appointment but that soon went away. The check in was fast, I was seen within 5 minutes of sitting down. The receptionist was friendly and helpful. The nurse was patient and very kind and thorough. The …
I’ve had 3 appointments that I’ve gone to in the last month and been turned away because “the doctors were in a meeting”. I have to pay a Lyft or an Uber to get there and back so it costs me money unnecessarily when they do it that. And I …
The negative reviews are concerning but I’ve been going here for 3+ years and I’ve never had a bad experience. I started out as uninsured, then had a marketplace plan, and am now insured through my company’s plan and I’ve never had a bad …
Wow what a disappointment again! Why is this happening? I called many times I’m not being heard I guess I need to reach out to the director and medical board about this it’s unacceptable my human rights are violated at this I wouldn’t even …
Rude front desk. Lady with the hairy arms and thinning hair. And I came in at 8am so they had no reason to act so fed up. She asked me personal questions loudly, that I wasn’t comfortable speaking out about. Like what medical issue I …
This place will let you go home about dead, hurting sick I worked in the medical field 15-20 years and never seen this type of care/treatment! Two times now I been seen and treated like a number and I am not letting this go! I will be …
Really bad customer service. I spoke with a lady I believe her name was Marisol or Marisela her attitude was super rude!!! I was trying to make an appt for a new patient and I needed information about their dentist but she just hang up on me.
I’ve had to call Affinity health care many times over the years and usually get sent to a voicemail, not today. Chris a fairly new employee on the front desk answered the phone and went above and beyond. If all of Affinities employees were like Chris, life would be so much better.
HORRIBLE!! My past few experiences with this place has been absolutely ridiculous. At my last appointment, they told me they must have “forgot” to put me in for that day when I showed the woman at the front desk after showing my …
So what can i truly say. Because of Jeremy and Ms Connie I feel i can continue living. Listening to Jeremy share his story of how he overcame his trauma to fight to live gave me strength. I literally was going to end it after my …
Staff is on top of it. I had an appointment at the end of September, and had an unexpected trip come up and needed to be seen earlier. Cancellations are rare and they are extremely booked out ( I booked this apt in August) so I call first …
(Translated by Google) Grateful for the help and care you have given me from day one. Many blessings to all of you. …
(Translated by Google) The administration both receptionists and nurses and doctors are very special in dealing with people, I like with the love they treat each other without distinction of cultures. I feel very grateful. …
Good DOCTORS.
This place was amazing!!!
Quick and thorough care.
Everyone here is very friendly and help
Thank you for everything you do
All I got to say is “What a joke.”.
Very nise people and works with there patients
the dental program suck dont go there
Love this location definitely my favorite location I’ve been to
I bein going here for abt a year and i can really say i like it so far.
I love this clinic very nice staff .
Great people. Great Doctor’s and Staff.
They are very friendly and helpful and if you dont understand they will help you and show you.
The health center treats their patients good but not employees
I highly recommend this clinic. Very friendly and helpful workers.
Very nice doctors and staff. Exactly what you need if you have no insurance. Thank you!
Although I had a not so pleasant experience once they called and made it completely right. …
Low cost and way faster than northcentral. I was able to get same day appointment twice.
Thank you Gearald.. You and the entire staff at Affinity were very helpful. I feel much more relieved now I know Affinity is there to help me when I need it.
Ashley and Cece did an awesome job with my testing and getting me on a PReP plan. Very friendly, knowledgeable and down to earth staff
I had no transportation and missed an appointment for a female exam the entered a shelter to escape abuse missed appointment for female exam now I am being denied medication for my hands which is what I am going there for.
You can’t ever get an appointment when you’re sick so what’s the point of having them as your primary care doctor????? Terrible service!
Kim Wright was extremely helpful with us getting through enrolling in the confusing ACA for the first time. Kim is definitely an asset to Affinity.
Very friendly staff. The doctors here listen and are very concerned about their patients. I would highly recommend. Its affordable health care at its best.
This is solely based on the dental receptionist who made my appointment. She was rude, aloof and dismissive. The medical side was nice.
If you ever need to get a proof that you visit a doctor here and you work is asking for it, you basically lost your job because this place are so unprofessional that they do not provide any proof that you got an appointment with them. So unethical, so unprofessional.
💕💕💕💕This is my first visit today and I Absolutely LOVE THIS PLACE ALREADY SO NICE AND CLEAN VER FRIENDLY AND THE DOCTOR TRACY WAS AMAZING.IM VERY EXCITED ABOUT COMING HERE I REALLY FEEL LIKE IM GONNA GET THE HELP THAT I NEED NOT ONLY THAT …
I had an appointment on 12-9-19 at 8:30 a.m. I arrived at my appointment 5 mins before my time and when I walked in the lady at the front desk gave me a pager and asked me did I have an appointment and I told her “yes” it was at 8:30 she …
Can’t get anyone to answer the phone, and all voicemails for every extension has a full mailbox. Terrible service! They said it’s because of the high volume of calls, but how can every mailbox be full 3 hours after opening and NO ONE answer? They need better organization.
If I could give this place a lower rating I would I made a appointment and thinking since I called the office in Rock Hill that’s where my appointment would be but to my surprise I was told 15 minutes before I was to be seen it was in a …
Catawba care is now called Affinity Health. my best friend where there to the dental clinic to have her teeth cleaned and one pulled and they decided that they were going to do a call of her bad teeth to get her dentures and they were …
I give a 5 star on the doctors & dentist. Excellent time last time I was there & the facility now is pretty awesome. Also love how dentist availability is everyday of the week now. 🤙🏼👍🏼 …
If you want sub-par health care or would rather be dead, this is the place for you. I have never and hope to never have to deal with such a poor health care provider.
I’ve been going here for a few years now, best doctor’s office!! So many nice nurses and doctors! And now they have a pharmacy right there onsite! It keeps getting better!
My wife broke her wrist and a very bad elbow contusion. Traveled to Clover just to get a referral to an orthopedic surgin was also told that they would cover the bill. Just to find out from ortho that no there not ( affinity) is not going …
I DIDN’T WANT TO GIVE ANY STARS .
I SHOWED UP ON TIME FOR MY APPOINTMENT!! Stood in line to let them know I was there and by the time the people in front of me got waited on They assumed i …
I wish I could give a lower score to this place. Receptionist was rude and talked to me like I was stupid. I really have no idea why anyone would actually go to this place. Don’t waste you time or money.
love it!!!!! Artrice Hughes is the best. If it wasn’t for ivy and artrice I would’ve gave up on life along time ago. artrice is so much more than a case manger to me and she means more to me than she will ever know!!! she’s truly a …
Less than two months ago, I arrived in this wonderfully, peculiar South Carolina community. WHY Rock Hill, South Carolina? …
First I would like than Mr Good for guiding me through the testing process. I was very nervous about being tested but he made me feel like I am somebody regardless of my behavioral practices. He told me about the 3mv program and invited me …
Can never seem to get in to see Dr.Charles when I really need to I have been calling for 4 days and still can’t get in then the receptionist going to tell me you can come sit for 3 hours if you want to see him. I guess I have to die before I can be seen. Never had such horrible service from a Dr office and especially with my health.
If I could rate lower I would. I highly DO NOT recommend this place and would use it as AN ABSOLUTE LAST RESORT OPTION for mental healthcare. Darlene Washington, Dr Song, and associates are running under a system that is misinformed about …
The attention and services I received from the Affinity Health Center at 500 Lakeshore Pkwy, Rock Hill, SC 29730 on my very first visit was highly impressive. The staff and medical staff were awesome. I thank God for such people.
The doctors, nurse practitioners, nurses, and the rest of the staff have all been especially helpful. I feel comfortable coming here and they seem to treat everyone with dignity and respect. Looking forward to visiting the new facility!
Expect to wait a while the first time but, after that they are pretty punctual. The staff and all the doctors are caring and compassionate. So happy I found quality care that I can afford.
OK, these people. I expected to have to wait because I was a new patient. I expected that possibly I would have to come back on a different day. That is not the problem I have with these people. The problem was that I was told to wait, and …
Dr.Charles is honestly the BEST! He is kind, patient, and an active listener. He never makes me feel rushed or like he doesnt care. I couldnt ask for a better Dr and his team is AMAZING
After going here, I see why people don’t get tested for STDs. I live in Charlotte and I saw online that they do testing for STDs for free on Fridays from 8 to 4. I love my job at 3:15 to get there by four and drove over 30 minutes just …
A big shout out to Tonya , Misty, of course the best Doctor, Dr. Gerald, and Katie, you all are the best. Thank you all for caring as it’s evident in how you treat all patients with care and respect. The front staff and pharmacy you guys …
I have been to this facility twice now both times that I have been they have not done what they were supposed to do. 1st time went there was for lab work and physical and they were supposed to do labs and get me the results I had to call …
Terrible phone staff rude and unhelpful! Don’t they also give names for that reason! So don’t call expecting help you have to drive there and speak with the front desk face to face! Not like I got off work for a Coronavirus test and then …
Everyone is so nice! Follow-Up is prompt! And the new building is so beautiful and clean!!! …
I have been here a few times the ladies at the front desk are rude they really don’t even look up at you until they finish talking or doing whatever it is on the computer they will tell you to stand back until they are ready for you but …
I was *very* impressed with the COVID vaccination clinic at Affinity, it was well-organized, very efficient, and the staff were really friendly, helpful, and knowledgeable. I was so excited to see this valuable service provided so well to patients, clients, and the community as a whole.
If you are a high risk patient, don’t go to Affinity you will die!! They did absolutely nothing to help me, never even listen to my heart or lungs like most doctors do, would not refill my prescriptions!! The worst place I have ever been too!!!
I have to say I went back the other day and I was very skeptical because the 1st time I was there was a orrible experience. I think it was just the doctor that I got because when I went back I requested that I not get her and I got somebody …
First time going today. Really impressed with this clinic. Called in the morning and got a same day appointment. The medical assistant, Maricela, & NP, Gerald, were very kind and helpful. The pharmacy that is located inside was also …
First visit. Agree with other reviewers, Lady at desk VERY rude. In the time it took to walk from desk to exam room, they lost me in computer system. Nurse was nice. Told me they wanted blood work done so I went down the hall and sat there …
Update: It keeps getting worse with this place. I got a call yesterday saying my labwork samples had been lost or something and that I have to come back in the have my blood drawn again. How do I know it’s even going to be taken care is …
This office doesn’t deserve 1 star. If 0 was a possible score, that’s what score or stars this office should get. Terrible service, Front Desk receptionist are never nice nor friendly. If you need to be seen ASAP, Don’t count on Affinity …
My husband and I went last month for the first time. The receptionistsreceptionists, nurses & Gerald were extremely nice, VERY thorough, and sought to help us beyond our expectations! We are picking up medicines from the pharmacy & STILL can’t believe how affordable they are!! Can’t be happier with our experience!
Had to go back to the dentist again today for infection. The same blonde lady at the counter is so rude as always.She rolls her eyes and always puts me behind everyone and makese me wait. I have complained on her twice and hope to the lord they do something about her. She doesn’t need to be greeting patience .
The Front desk Employee Kayla Didn’t allow me to Go to my appointment Because she said “oh you don’t have an appointment.” Even though I did With Photographic Evidence for an appointment today on Friday. Waste of my time Today with this place.
If I could have left no stars I would have. I have been a patient here for 3 years. For the first year they were great. Then, after moving into the new building, everything changed. I have thyroid disease and severe arthritis. I have not …
I have never had a worst patient care/ customer care service experience in my life. I am completely taken back by the disregard for the patients concern. My pharmacy and I have tried for two days to get the correct prescription sent over, …
I do not recommend that anyone in their right mind come to Affinity! They are the most rudest and the most disrespectful unprofessional people in the doctor’s office world that I have ever seen! I have had so many bad experiences here they …
Everyone is so nice!!! I felt validated about my concerns and everyone listened to me! Usually people immediately ask ‘Is x an issue because you need to lose weight?’ Meanwhile, the only time weight was brought up was when I addressed it. I really appreciate how much everyone here listens! 💙💙💙💙 Thank you guys. …
Genuine staff, very clean, affordable!
I absolutely love Affinity and all that they do in our community! To tell you the truth… I don’t think I have ever been to a medical facility that was as impressive as Affinity! The staff is absolutely amazing, it is EXTREMELY …
I was very impressed in this place!! Staff were extremely helpful, and nonjudgmental, they make you feel very comfortable. Also a very open and clean environment.
Wonderful experience! Friendly staff and clean environment. The doctors and dentist were so attentive, compassionate, and helpful. They even had a sense of humor and loved their work! …
I feel like the doctors just gave up trying to figure out what is wrong and why my body wasnt responding to antibiotics….
I had my first visit here today and every single person I came in contact with was genuinely nice, thoughtful and caring. Everyone went above and beyond for me. For example, the receptionist saw me waiting in line and said to bring my …
Affinity has been a wonderful experience since the first time I stepped through their doors! The environment is welcoming, the staff are friendly, the doctors and nurses go above and beyond to do everything they can for you, and the …
Yes, the center is of very poor quality, the people are super unpleasant and he never keeps his appointment. You wait so long to make your appointment and the same day he tells you not to go and cancels you. He is not concerned about the …
So I have to blog about this company bc it’s two times they let me go without meds without treatment without even checking me properly so I’m home leaving them messages and they are nonchalant don’t care and that’s evident and they got the wrong person I’m not putting up with it !
I usually love this place but the front desk lady was very rude and talk to me as if I was an idiot when I was being nothing but nice. I’m usually a very understanding person and will let something so little slide but I couldn’t believe …
Since becoming uninsured medical care had become barely existent. After a year of going to North Central I finally scheduled an appointment with Affinity and after my first visit l am filled with regret. That is, I regret not trying harder, …
So I won’t go into great detail, but literally this is option b. Behind Piedmont medical ER which is a REALLY bad sign. Do not come here unless you have literally zero other options. I’ve had nurse practitioners(for whatever reason never an …
Couldn’t ask for a better doctor/dental practice when it comes to the healthcare professionals. Their in practice pharmacy Avita is great too. Kwanita & Amber are the best doctors! Sandra, Susan Collins, the new dentist gentleman are …
I love Susan Collins and Lindsey (I hope I didn’t spell her name wrong) in the Dental clinic. They make you feel very comfortable and they really care about you. I learn a lot of great tips from them on how to take care of my teeth. They’re wonderful!
I’m so happy to have found such wonderful folks looking out for my teeth. I was treated like a complete human being, with no shame to my past history of dental care! I can’t wait to go back and I’ve had dentophobia most of their life. The whole team is awesome!
I was nervous attending my first appointment but that soon went away. The check in was fast, I was seen within 5 minutes of sitting down. The receptionist was friendly and helpful. The nurse was patient and very kind and thorough. The …
I’ve had 3 appointments that I’ve gone to in the last month and been turned away because “the doctors were in a meeting”. I have to pay a Lyft or an Uber to get there and back so it costs me money unnecessarily when they do it that. And I …
The negative reviews are concerning but I’ve been going here for 3+ years and I’ve never had a bad experience. I started out as uninsured, then had a marketplace plan, and am now insured through my company’s plan and I’ve never had a bad …
Wow what a disappointment again! Why is this happening? I called many times I’m not being heard I guess I need to reach out to the director and medical board about this it’s unacceptable my human rights are violated at this I wouldn’t even …
Rude front desk. Lady with the hairy arms and thinning hair. And I came in at 8am so they had no reason to act so fed up. She asked me personal questions loudly, that I wasn’t comfortable speaking out about. Like what medical issue I …
This place will let you go home about dead, hurting sick I worked in the medical field 15-20 years and never seen this type of care/treatment! Two times now I been seen and treated like a number and I am not letting this go! I will be …
Really bad customer service. I spoke with a lady I believe her name was Marisol or Marisela her attitude was super rude!!! I was trying to make an appt for a new patient and I needed information about their dentist but she just hang up on me.
I’ve had to call Affinity health care many times over the years and usually get sent to a voicemail, not today. Chris a fairly new employee on the front desk answered the phone and went above and beyond. If all of Affinities employees were like Chris, life would be so much better.
HORRIBLE!! My past few experiences with this place has been absolutely ridiculous. At my last appointment, they told me they must have “forgot” to put me in for that day when I showed the woman at the front desk after showing my …
So what can i truly say. Because of Jeremy and Ms Connie I feel i can continue living. Listening to Jeremy share his story of how he overcame his trauma to fight to live gave me strength. I literally was going to end it after my …
Staff is on top of it. I had an appointment at the end of September, and had an unexpected trip come up and needed to be seen earlier. Cancellations are rare and they are extremely booked out ( I booked this apt in August) so I call first …