Buyer beware, I went online and signed up for what I thought was AFLAC, it was but some side hustle they have called Tier one, yea that part of AFLAC is bunk. Avoid it, the phone tree is a lesson in futility. You will find that no human is …
They don’t pay for freak accidents ….because it’s not covered under lost wages they aren’t worth the time and money. Paying for a policy I can’t even use for my pain and suffering they suck
Absolute worst customer service of any company I have ever had the displeasure of being a customer of. 0 stars. Steer clear of these idiots and get a real insurance company. These cheats will lie and fraud you of your hard earned money.
Checked on a Daughter in law; she came to front desk and after we talked I moved on. Great business, I’ve known several employees over the years. They are an asset to our city.
Aflac has not paid 2 claims in 7 months, I have learned that 95% of people don’t need it and the other 5 % will not get any help. I contacted HR where I bought my policy and they said the no longer carried them because they did not pay. …
I paid for their policies for 3 years between two jobs and one time I was hospitalized for 4 days and had surgery the other time was outpatient surgery and neither time Aflac would pay me anything. …
Finally got dental insurance for the first time in 10 years. Policy activated February 1, 2020. Was furloughed (not laid off) due to Covid March 12 and my policy terminated without ANY notification on March 20th. Ive returned to same …
You can not talked to a person. You have to try to make appointment for the following week if the phone will let you. I have been trying to file a claim sent May
Terrible customer service. Excessive wait times on phone, often over 1 hour. Long delays in claims processing. You purchase disability insurance to help pay bills when off work due to injury or illness but it is useless when it takes so …
3 day of my life gone…Customer service sucks. If you have an issue, good luck. Teleprompter and “schedule a call back”. Well, 6 scheduled call backs later and 4 hours on the phone the policy is canceled. #NEVERAGAIN
Everyone at my employment facility has been denied their acute event disability claims. This company is just like any other business, with their goal being only to make a profit by collecting your money every pay period. If you have a …
Owes me from several of my policies I had in 2008 when I was diagnosed with Gillian Barre Syndrome which almost killed me and left my Quadriplegic for2 years and suffered greatly leading to a coma causing brain damage I still suffer from …
A great company to do business with. My spouse was diagnosed with cancer AFLAC was there for us every step of the way, especially financially. Thanks AFLAC!!!
My employer had a representative of Aflac come out to speak to my co-workers and I about Aflac benefits and policies. The last thing I said to the man was “can I have some time to think about it?” Next thing I know money’s coming out of my …
Aflac has majorly went down hill. I have been a customer since 2007. Over the last year no-one would even answer the phone you would have to select a date and time a couple days later for them to call you back. Now people are back to …
Buyer beware, I went online and signed up for what I thought was AFLAC, it was but some side hustle they have called Tier one, yea that part of AFLAC is bunk. Avoid it, the phone tree is a lesson in futility. You will find that no human is …
Great place .
Love
Awesome company
Great Place to Work
Heard good things
Best place to work.
Great place to work!
Great company to work for
Bad customer servicr
My new world..the “Duck” world
They don’t like paying for claims
Great bunch of folks. Very competent.
This is a great place and I love working here.
Got no response from anyone!
Closed on Saturday, really?
Closed my account, but they keep debiting my bank account.
A must see Landmark in Columbus. A true testament to entrepreneurship and started in Columbus, GA. #Aflac
Can not seem to get paid for a claim.I fell like i am getting the run around when i have called.
Great company. Good to employees and great supplemental policies.
Favorite job. I love Dan Amos & my Aflac family
Awesome company
Great insurance
I was answered quickly. They were courteous and answered my questions. Very pleased.
Awesome place to work
They have done it
Closed the Wynnton rd intrance 4 good. I’m surprised it took this long. Headquarters of any company this size should be protected.
Can’t reach anyone without seriously long wait. Chat feature is not good for most things. Never got a response back from email. Very disappointed!
Not only was our claim paid within 24 hours, they found more things to pay for than what we expected. Love this company!
They don’t pay for freak accidents ….because it’s not covered under lost wages they aren’t worth the time and money. Paying for a policy I can’t even use for my pain and suffering they suck
I was in the hospital for four days and felt so blessed I had listened to the commercials. I am over 60 days into their appeals process. Very slow.
Called Aflac to locate a specific department and it was really easy and the service was very good.
Absolute worst customer service of any company I have ever had the displeasure of being a customer of. 0 stars. Steer clear of these idiots and get a real insurance company. These cheats will lie and fraud you of your hard earned money.
I have represented many Insurance companies and Aflac is number 1. Most Ethical Insurance Company ten years running. Ethisphere magazine’s rating.
Checked on a Daughter in law; she came to front desk and after we talked I moved on. Great business, I’ve known several employees over the years. They are an asset to our city.
Aflac has not paid 2 claims in 7 months, I have learned that 95% of people don’t need it and the other 5 % will not get any help. I contacted HR where I bought my policy and they said the no longer carried them because they did not pay. …
I paid for their policies for 3 years between two jobs and one time I was hospitalized for 4 days and had surgery the other time was outpatient surgery and neither time Aflac would pay me anything. …
Finally got dental insurance for the first time in 10 years. Policy activated February 1, 2020. Was furloughed (not laid off) due to Covid March 12 and my policy terminated without ANY notification on March 20th. Ive returned to same …
You can not talked to a person. You have to try to make appointment for the following week if the phone will let you. I have been trying to file a claim sent May
Terrible customer service. Excessive wait times on phone, often over 1 hour. Long delays in claims processing. You purchase disability insurance to help pay bills when off work due to injury or illness but it is useless when it takes so …
3 day of my life gone…Customer service sucks. If you have an issue, good luck. Teleprompter and “schedule a call back”. Well, 6 scheduled call backs later and 4 hours on the phone the policy is canceled. #NEVERAGAIN
Everyone at my employment facility has been denied their acute event disability claims. This company is just like any other business, with their goal being only to make a profit by collecting your money every pay period. If you have a …
Owes me from several of my policies I had in 2008 when I was diagnosed with Gillian Barre Syndrome which almost killed me and left my Quadriplegic for2 years and suffered greatly leading to a coma causing brain damage I still suffer from …
They avoid paying. Always saying provide supporting documents when they are already submitted. Then still denying the claims.
A great company to do business with. My spouse was diagnosed with cancer AFLAC was there for us every step of the way, especially financially. Thanks AFLAC!!!
My employer had a representative of Aflac come out to speak to my co-workers and I about Aflac benefits and policies. The last thing I said to the man was “can I have some time to think about it?” Next thing I know money’s coming out of my …
Aflac has majorly went down hill. I have been a customer since 2007. Over the last year no-one would even answer the phone you would have to select a date and time a couple days later for them to call you back. Now people are back to …