Home Medical Equipment Delivery and Sales Airlife Medical is a Customer Service based Home Medical Equipment Provider. See more
Read More| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
205 Main St, Auburndale, FL 33823
Exceptional service!
The worst place of all.
Customer service is terrible and the owners attitude is absolutely horrendous!!!
Smooth clean process with friendly staff.
Horrible service! Run Run away!
Love working with Chad and the staff!! Thank you again!!
Fantastic Company, they really care about the pt and the family .
Absolute worst customer service! Use at your own risk.
Henry did a fantastic job with my Autopap!
Very professional company! The owner is very down to earth and willing to help where ever he can!
The service is very terrible and just to get one item it takes 4 to 5 days it is not worth it to go there at all
TERRIBLE experience right out of the gate. Do NOT use these people they are rude and inexperienced.
Horrendous customer service. Took new equipment from disabled mothers home and replaced it with rickety old equipment. Do not use this company.
bad service … I came in and they told me they were attending at one point but after almost 5 min waiting, no one answered me …
We called and they delivered the next day. Craig C was very helpful, friendly and courteous.
I have a family member that is a patient and we love them! The manager, Amber, is the sweetest!!
Horrible customer service…rude “ladies” that don’t givwe a sh** about anyone other than themselves getting a paycheck…This is a Medicare outfit approved in competitive bidding..My advice? Check someone else…These people suck…
They won’t to charge you $40.00 to fix Walker that’s under warranty
This place is shady! For the manager/owner no you didn’t deal with me because they wouldn’t let me talk to you. So come and pick up your equipment! That is all!!!!!!!!!
You guys are the best. I am the discharge planner and you guys always come through for me when i need you. Keep up the good work. ❤
Airlife is a great company with super nice customer service and fast delivery! I always recommend them for all medical equipment needs
I have used Airlife Medical for over 10 years, they have always gone above and beyond for me. I encourage anyone to give them a try, I have never been disappointed.
Very crooked owner! Insurance plus family pays for medical equipment 3x’s the amount of the equipment. The owner and workers are extremely rude and disrespectful especially after your love one dies!!!
Use them a lot in my industry. Typically prompt with getting DME Delivered.
i have worked side by side with this company for the last 2 years in the health care industry and have always seen them take care of their patient in a timely and professional manner. i highly recommend Air Life Medical.
Excellent customer service. My equipment was delivered on time. I changed my mind on something I ordered and the owner handled it himself. I’m extremely pleased with this company and I will order from them again!
New chair power and they had it for a month Fixing it,and it’s worse now say they are going to replace chair will update when they do .also had the sales manager actually screen me out over phone when i said i was going to complain to …
I would gladly recommend Airlife Medical! I have used them personally for a loved one and had a positive experience from start to finish. Great customer service from Rick and his team!!
Craig is always very helpful with his follow through
OK.; about average. Not the worst But not the best either. I have dealt with countless companies over the years both for others and for past decade for myself as a disabled wheelchair/bed-bound individual. Medicare/Medicaid & numerous …
This company is very unreliable when it comes to repairs and/or maintenance. When my hospital bed malfunctioned it took 3 phone calls and a text from my doctor
And I still don’t know when someone is coming. This is a necessity since I am confined to this bed. For 16 hours a day.their attitude is very uncaring
Their employees do not know what they are doing. One time we had to wait for a tech to bring oxygen which in turn took 5 days because they were all to busy. We live 5 min away. Next we gave them a script from dr 3 weeks ago. First she said …
What a scam! My elderly mother was transferring to another state from a rehab
Center, in Fla to be near Family in Illinois. The valencia nursing home had called them to confirm the chair would be 100% covered by insurance. Now we are …
It doesn’t show it but it’s actually only .25 of a star ⭐️
Terrible service 👎 …
When I needed my chair and walker, they were there for me, quickly and very friendly staff. Thanks
Horrendous, unresponsive customer service. I was jerked around for a full week before they told me they couldn’t provide me with a two-week bariatric bed rental. This, after providing them with a prescription and having to call everyday. For your own sanity and needs go elsewhere!
Airlife Medical has been very helpful and responsive when DME is needed by our residents discharging home. Craig and the team show concern and professionalism and are easy to work with.
Since my dad is out of local area they said we had to wait till they were in the area for them to come replace a charger for a scooter. They were quick to bill it when he first got it. And quick to cash the check. They’re customer service …
Totally disrespectful of the family of the deceased. They had the shocking nerve to threaten a family member over a missing piece of equipment they never had knowledge of – this after given contact information of the probate attorney. …
Called a week ago Friday. No response… called Monday told her that a screw and bolts needed to be replaced on brake. Repair guy came today at lunch time. Said he was told he just needed to tighten up brake. But he would come back with …
I am writing a review and I would do a negative review if I could. I work right in Auburndale as a Teacher and I asked to have this agency provide my CPAP supplies. They rejected me as a customer because I HAD NOT MET MY DEDUCTIBLE. I …
Awesome company. Whenever I need equipment on the fly, they are there to assist. I try to use them with every discharge I have because, I know they will get the job done. They are fast, dependable and ensure to keep open communication. Highly recommend.
AirLife Medical understands the significance of customer satisfaction and does more than required to ensure customer retention. AirLife maintains a strong, loyal customer base and many repeat clientele as a result. They also handle …
Love Craig Beachum our Representative here in Sun City Center FL
So thankful for Rick and his staff! When my grandmother fell she was at LRMC…Airlife was quick to deliver her equipment so she could go home! So thankful for the quickness and the thoroughness of the whole process! Will definitely use them again!
Worst customer service that I have experienced in a long time. My daughter Cindy Pelley wrote a review and the owner replied that we did not respond which is a lie. We have been trying for months to rectify this situation with no luck. All …
I had an urgent issue. When I asked for a callback from the manager (rick), I was told they would tell him, But can’t make him call you back. Apparently the general manager (rick) isn’t concerned about safety issues with their equipment. Anybody would be better.
My pulmonologist went with this supplier because they took my insurance. They said they were a newer company and were quick to respond and get me a cpap. They were supposed to take care of supplies every few months but I never heard back …
I’ve ordered equipment here often in the last 3 years and have never had a bad experience. They work hard at getting exactly what’s needed. I can honestly say that I’ve received the best customer service from Airlife than from any other vendor in the area.
I have read several of the reviews and can say that I have never had the type of experience described after almost 6 years serving this community. Rarely in my experiences in health care have I seen the type of direct involvement from the …
I have had the opportunity to work with AirLife in a professional capacity while assisting in aftercare planning for those in my community for the past 4 years! The team at AirLife have always treated me with professionalism, prompt …
My Father is a disabled Vet, blind in the left eye and wheelchair bound after a stroke and a head injury. He is currently in a rickety drive wheelchair and the brakes have not worked at all for 3 weeks. We have called multiple times and …
All the staff at AirLife Medical are professional and caring.
As an RN Discharge Planner, I have been extremely pleased with the services.
They really care about our patients and there has never been a time they haven’t come through for me.
Thanks!
Terrible customer service they do not care about customer needs!!Called on phone asked if I could but tubing for my mothers portable oxygen machine. Girl quickly checked with someone and said yes we can help you. Walked in the same day and …
I have worked with Craig for over ten years. I rely on Craig and his team to provide the durable medical equipment that my patients need. He provides the equipment quickly. We all know the 5 PM Friday afternoon discharge by the insurance …
Airlife Medical has been an amazing company providing oxygen & a hospital bed to my grandmother. They were so accommodating to my family, especially seeing how my Grandma can be quite a pain in her age. Brittany was extremely helpful & …
Going through paperwork and messages from this company and felt the need to leave a review. Poor customer handling – took advantage of my elderly parents when it came to a wheelchair rental and made them pay out of pocket for things that …
They are very good at pressure selling and don’t deliver ! I was told 30 mimutes from picking up the paitent that I would be picking up the products. I explained I had a very small car and could not get it in my car and if I could that I …
I’ve used Airlife several times over the last few years, and I can honestly say the experience has been consistently pleasant. They are fair, honest, and knowledgeable of the products I have needed for loved ones. It is clear that Rick …
My husband had a bad experience with Rehab Medical( they are con artist), and our Doctor sent us to Airlife. We thought because of what happened at Rehab Medical,(they said he wouldn’t be able to get what we wanted because they already had …
As for getting the equipment (a hospital bed) the technician was very friendly and detailed in getting it set up to my mother’s needs.
My problem is what happened after my mother passed away. It had been a few …
Craig is amazing. Always goes above and beyond for his patients in need of DME
Service was awesome thanks to Natalie. She made sure to answer every question I had and explained everything.
There were some hiccups in the beginning and it took a threat to call a lawyer for them to respond (mom had to sleep on the floor!) After we got the equipment, I let it go. …
I have worked with Airlife for 8 yrs and Craig Beauchemin has always been professional and helpful
We used Airline Medical for my dad’s in home needs. We had a great experience and Shannon and John were especially helpful! They made the process of caring for a loved one, that much easier. I would definitely recommend using them if you are in need of any of the equipment they offer!
If I could give zero stars I would. They are very disrespectful and hang up on people. They wait until you are close to owning the equipment then take it back. They come into your house while tyou are away without your permission. I don’t …
The customer service here is awful. We have been trying to get my fathers hoyer lift fixed since September, 1st they said they needed pictures then they wanted a video of the oil leaking out of then they needed medical records. Now its paid …
GREAT Company, EFFICIENT and SPEEDY service. NATALIE is extremely attentive to the needs of the patients/customers. A TRUE ASSET!!!
Worked with this company and they provided excellent service. They answered every call and are very professional. Delivery and pick up was great customer friendly. I recommend them.
Has incorrect records, wrong delivery address and then claims Im rude cause i am not allowing them to talk ever and down to me. Thankful i am abke to care for my family and they dont have to deal with this while they are sick and trying to recover. Truly sad the righteousness and narscaistic gaslighting used… Toxic company
Aurelia was amazing and super professional. She made my experience so smooth and was very polite. She was the highlight of my visit.
Definitely would use this company, Natalie was able to help me get my grandfather the right wheelchair for his needs, making sure it fit in the home and everything.
Craig with Airlife Medical always goes above and beyond to ensure my patients receive the equipment they need! You can’t find a company with more prompt or caring customer service!
When I needed to get a walker and potty chair for my mom Natalie was the most helpful!! She made sure we got the items delivered on time and helped with understanding all the insurance!!
Awesome experience with Craig! On time delivery, dependable with excellent customer service! I would highly recommend Airlife for your medical supply needs!
Craig from AIRLIFE has been my right hand man!!! If you ever need equipment you need to contact him he’s amazing, gives updates and delivery status etc Craig is amazing!!!! You have an issue with anyone of AIRLIFE u let me know and Craig “the man” will fix it
I have had to deal with airlife medical several times and the customer service rep that I dealt with her name is Natalie and she has been incredible I would recommend using them for any of your medical equipment needs.
I have used Airlife Medical almost exclusively for the past 3 years.
I manage the medical director for 4 ALF’s, needless to say I process a lot of orders for DME. I am thrilled with service and timelines of the deliveries. Rick communicates very well with me.
Lowest of the low. Leased a wheelchair for 12.5 months (fully paid in 13 by medicare). Mom went to rehab for those last 2 weeks. When she got out they started a NEW 13 month contract. …
My Dr ordered a nebulizer. I have been fighting this company to get a simple nebulizer so I can breath easier they’re always in a rush to get you off the phone and get rid of you. Yesterday they said it would be here first thing this …
I am a social worker/discharge planner and I use Airlife Medical all the time. Craig Beauchemin is my person of contact and he is the best! He always get me what I need for my residents and it is always on time. I am glad that I have Craig to assist me with my DME needs, thanks Craig!
Do not use them for your loved ones’ needs. The customer service and follow up is terrible. A bed was delivered for my father after his neck fractures. The rail on the bed broke in less than a year. The repairman just adjusted a screw …
I cannot believe 3.3 reviews. A company with 35 now 36 1 out of 5 stars is still in business. Unable to talk to the owner. Left a message but am still waiting to hear back. They do not care. They charged me $27 to tell me that the motor …
Wow, what a great company to deal with. Their customer service is top notch, the delivery is always “speedy” and Natalie is nothing short of AMAZING! Always there to help expedite for a smooth process every single time! Thanks AirLife. Y’all are great!
AirLife Medical is the best DME supply company that I have ever had the pleasure of working with. They are professional and help when an order needs more information. Their staff are friendly, and Craig always comes by to check for any …
I am so grateful for the opportunity to work with this team at Airlife Medical. Craig is attentive, professional, and responsive to the needs of our customers. And the staff at Airlife strive to provide great service to us as well. It is a pleasure working with them and I look forward to continuing our partnership into the future.
Thank you to Airlife Medical! My mom was evacuated from the Fort Myers area and we needed a backup in case power went out. Even though my mom was not a customer, Airlife worked with us to provide a battery powered oxygen source. Thank you, …