Conveniently located on Sunrise Blvd just west of University, across the street from Jacaranda Square, our flagship 22,000 sq. foot state-of-the-art imaging center offers convenient parking with wheelchair accessibility for easier access. We offer prompt scheduling, convenient hours, which include weeknights and weekends, on-site radiologists, and PACS (Picture Archiving and Communication Systems) capability that enables fast review of exams. We’re happy to accommodate patients for X-rays, on a walk-in basis and can schedule same-day appointments if necessary. Our staff’s number one priority is your care.
| Thursday | 7AM to 11PM |
| Friday | 7AM to 11PM |
| Saturday | 8AM to 5PM |
| Sunday | Closed |
| Monday | 7AM to 11PM |
| Tuesday | 7AM to 11PM |
| Wednesday | 7AM to 11PM |
8300 W Sunrise Blvd, Plantation, FL 33322
I arrived an hour earlier than my appointment and was expecting to have to wait. Instead was taken care of immediately.
Customer service was awesome. Way to go !!!!
I am very satisfied with the services that I received from check in to check out.
Love coming here for my tests. The staff is friendly and very efficient. Wait time is minimal. Giselle is wonderful with everyone that comes to this location.
Check-in is a mess it took over 20 min just to check in – in addition the staff at check in is rude and unfriendly Literally feeling bothered by scheduled patients arriving and being hostile and threatening in the way they talk to you even …
Gail the technician who did my catscan was a pleasure to work with. She went above and beyond to make sure I was comfortable. I am in a wheelchair chair and she was very accommodating and professional.
Went here with my boyfriend to get him a brain MRI after he had a massive stroke per his neurologist. I scheduled the appointment prior to him having a shoulder x-ray that showed a BB in his shoulder blade. I filled out paperwork truthfully …
The mammogram technician Rita and the young lady who did my bone density scan were kind and friendly and professional
I have never had a negative experience at this particular Akumin location. The Front Office Manager, Jessica, was absolutely amazing! As soon as she opened the doors for us, everyone received a warm and friendly greeting. She was very …
I have been to this facility many times over the years. The wait times were my primary complaint. But this time I had diagnostic tests scheduled in the early morning and then in the afternoon. The first tech was kind enough to check to see …
I came back from my trip because I had an appointment . On my way to it they call me to cancel. Lucky me someone else cancel at another location.
I have been using their services for years already and I am very happy and grateful. The whole staff are very professional .
It was not the best attention, for me. I didn’t appreciate the way I was treated. The voice’s tone of the lady who take care of me wasn’t nice. When a person is talking to two people at the same time is not quiet of bit right. I had to go …
Made an appointment for my mom who needed a CT scan. Arrived 15 min early as requested by them and was scanned 30 min later. Altogether, we spent an hour from check in to walking out of the building.
Professional, great atmosphere,
No long wait and very relaxing
Happy experience great team work
They don’t welcome you, Giselle is Very rude to talk to patients, not happy the wait the treat patients, We in “our Doctor office” send to akumin lots of patients to do the MRI , but is not right that we send them to a place that they will …
They charged me $35 even though my insurance says the copay is $0. Now I have to go through a lot of hassle to get my money back.
Normally I don’t complain – however when a patient calls to schedule an appointment the representatives should be professional at all times. I’m not saying every customer and or patient is always in the right. But when you try to assist a …
Everyone was professional and friendly. It took no time to check in. The wait to take my procedure was longer than I expected. However once the procedure was underway, the tech was explained the whole procedure to me. I have all my tests and scans at Akumen. They are also conveniently located and easy to get to.
I was very pleased with their hospitality and the way that my appointment was handled .
I was seen about immediately by the receptionist and also the technician. …
I had to get a knee x-ray. The wait time wasn’t that bad. Had to wait a few minutes after the basic paperwork. The woman explained what position I needed to be in and took the pictures. It was very quick. It was a decent experience. Thx.
Tried to schedule appointment by calling however got sick of waiting on hold 30+ minutes and decided to drive to the location and was able to schedule in person. Observed phones were not ringing. Why is it with how much this company charges …
I recently visited the Plantation location to get a ear lavage. I was having dizziness and my equilibrium was off. Thankfully, Kenya took very good care of me. She was very knowledgeable and kind. I left feeling much better. Not only could …
I was very pleased with my appointment, the lady in the front register #1 was very kind and understanding. Then when I was called to turn in my paperwork the lady in register #4 was very quick with me and helpful. I was then called in for …
Wait time was a little better than prior appointments but the temperature in the building is way too cold for the type of test being done
Check in process was terrible. Arrived 15 minutes early as instructed and after making them aware of my presence they had me waiting more than 45 minutes and attended to everyone else that was there after me. As I inquired again why I was …
The staff was professional and knowledgeable. However, the interior of the building needs improvement.
I had stopped going to this place for 2 years, due to the ‘ghetto staff’. Definite improvement, however, it’s time to replace those old torn up seating. They are despicable !
My experience was great, plenty of free parking, quick check in process, the technician explained everything upfront and as she was performing each step. She was professional the entire procedure. Even at check out, I needed a CD, they …
Tech, Daniel was very patient & thorough after I had been rescheduled 3 times due to various issues on Akumins end. He was so accommodating in finally getting me scheduled & the test completed. The front office staff were so pleasant to …
From the moment I walked in, I felt welcomed. Receptionist was extremely friendly, the tech that did my extra was an absolute delight & then the lady that helped w/my X-ray was also very sweet & helpful. I HIGHLY recommend this location!!! Thank you to the entire team❤️
The receptionist was a bit sharp; however, the technician was a pure sweetheart!
Pleasant and kind attitude from the employees. We got the date confused and arrived on the wrong day and yet they welcomed us.
Supper efficient very nice staff solved all issues I had with the insurance and was seen right away and the technician was so nice and worked very quickly
Excellent facility. I’ve used them for quite a few years. They are very friendly and helpful. Today I was late because I got halfway to Akumin and realize that I had forgotten my prescription. They were very kind and made sure that I got …
Awful. I had to wait 2 hrs for a test because front desk never brought my folder to the technician. I had to complain about my long wait a couple of times before they realized that they messed up.
Technician who did CT scan was extremely professional. She narrated the procedure and I was extremely comfortable.
Excellent customer service at front desk. Seats were widely separated. My mammogram technician, Michaela was fantastic. She was professional yet very caring. I experienced no pain, which is unusual for me during this procedure. I am very grateful for a successful & pain-free appointment.
As usual whenever i visit Akumin i always encounter courteous staff from start to finish !! great job guys thank you soo much !!
Wow! Great service from the registration to the end of the exam. I do recommend this location.
Even though my doctor had written the order wrong for the mammogram, the young ladies in reception were most kind to go the extra mile to set the record straight, get the correct documentation, checking the faxes, and finally making the …
My experience there was awful the waiting room was crowded there were no chairs to sit down in and they were putting chairs even outside for people to sit in they overbooked too many people the parking lot does not have parking for …
The staff and x-Ray technician at Akumin were professional, courteous, detailed and my overall experience was excellent.
My only problem with the appointment was the wait time, other than that everything was great!!
I went in for a chest x-ray it was busy but everything ran very smoothly i was in and out in less than an hour
I went to the 8300 location. This is not my normal location. The check- in process was cool. I just didn’t care for the long wait for my exam.
Very good service all the employees they are very professional and fast to take care of all the patients. I recommend 100%
Everyone is very friendly and always professional; especially helpful are the ladies in medical records. Thanks for an exceptional experience !!
Very good experience . Sabrina was my ultrasound technician. Very pleased with her she was very professional and made me feel at ease.
If I had zero starts, I would do zero.
So ugly facilities, I had to wait an hour and a half for my exam. They should call me and tell me they were way behind. I stopped working for coming here.
Do not come here since they don’t care about your time
The window workers that call u up is nice. One lady was not over joyed to help but she was not rude just need to be a little more friendly
I was happy , the people helped me and the lady who did the ultrasound was very nice with me. Thank you.
First time that I was taken in within 10 minutes of sitting down and then had my mammogram in another 5 minutes. The absolute best in the many, many years I’ve been going to this facility.
It was the worst service at a health facility of my entire life. I left without doing the exam because the attendant put me in a very low psychological safe place. I reached out to the customer service later, they did not even reply to my complaint. Do not recommend Akumin at all.
Receptionist Wendy is truly a doll! She accommodated my mother’s specific needs. Glad I came to Akumin Plantation location. Truly a pleasure!
Great front desk staff, kept volume of patience moving. My X-ray tech, pleasant, professional & efficient.
Akumin took care of my procedure in record time I was in and out and just over half an hour, while going to another facility for the same task it took just over half an hour for two individuals to be able to get a vein for intravenous feed of iodine, and then therefore an additional hour.
My husband was there for an echo & was treated badly (Extremely Nasty Staff) they need to soften up a little & treat people like they want to be treated. There are other locations will seek them out next time.
Staff was very helpful and professional. wait time not stressful .Much improved from a previous encounter I had about a year ago..
Every staff member I had contact with was very professional and personal. Would give 5 stars if not for the time I had to wait, very crowded.
My procedure was done in a timely manner. Everyone was respectful and considerate.
The only complaint I have is the wait time my appointment was 10:30 I got there at 10:10 I did not get out of there until 12: 05
Other than that the staff was excellent on my technician was amazing
Due to a scheduling issue I was seen a day earlier than expected, yet was treated respectfully and had both prescribed services accomplished in a very timely manner.
The receptionist was friendly and respectful, joyous. The DEXA scan tech was sweet, respectful and explained every step of the process.
Very organized, nice employees, good service but the decor needs updating. It is decorated very depressing. The mammogram waiting room is like a chapel in a funeral parlor. The building needs to be painted with more lively colors and made …
2-3 hours wait they are disorganized and slow. The place is filthy
Crowded, torn up chairs, unclear, and extremely long wait. Appointment was for 1:45, got there at 1:15 and did not leave until 3:45-3:50 pm. I never want to go back there.
This place and staff are on point. i was done and out in less than 1/2 hr start to finish each time for an ultrasound and chest x rays
Staff is fantastic, only issue on this visit was the long wait! Hard to explain to work why I need 3 1/2 hrs to get a mammogram and ultrasound!
Based off today’s visit, I’ll give 5 stars. Everyone was super nice and I was in and out quickly. Not always the case, but today was a good experience.
Staff is knowledgeable, and provides thorough responses. The whole process is very straightforward. I highly recommend AKUMIN and it’s staff for any type of diagnostic exams.
Plenty of people in office processing moving through quickly. Technician very nice taking care of business getting it done. Thank you.
Great experience, very professional despite the long wait for check in times. Please note, appointment times do not correlate to your diagnostic procedure times, so be prepared for the wait!
The idea of having all the high-tech imaging Services in one facility is a smart idea… But just like excellent doctors who have poor reception I read it all the time how they won’t go back to that office…is what I’m experiencing now … i’m …
They need signs to show Check In process, I stood by the closest desk, only to shooed away by a woman stating she needs a minute, at the same time window 4 opened, it’s then I realized the closest desk is window 1…but you have to be …
The staff was awesome , the actual facilities very dated and not taken care of. All furnishings were one step away from the garbage bin.
Easy to set an appointment. Minimum paperwork and friendly people. Seem to know what they are doing. Have used them several times.
The staff was very helpful and polite. The young lady that checked me in was very patient while I waited for my co-pay to get approved.
Arrived 10 minutes early went through check in right away, I waited about 20 minutes and was taken right back
The procedure was explained and completed quickly.
The checkin And Technician were very friendly and professional
Waited 4 hours for my appointments. After 2 hours wait I was told they did not want to do my screening…. They changed their mind and made me wait another hour.
Management needs to get involved in this place and figure out a solution! This place is embarrassing.
Very professional over there. I didn’t get the name of short black lady in the front but she is the and know how to treat ppl like a human being and Dr.Rita is just great too.
The reason for my LOW REVIEW is I always ask for “Time” expectations and they specifically told me that for a “Chest X-Ray” the wait time and time to take x-ray would be short. …
They took care of the people effectively and the Cat Scan Tech Jenn was amazing putting all of my concerns aside giving me the peace of mind I needed. I recommend this facility to anyone who needs any kind of test.
This place is racist, I’m a white Hispanic female I was racially profiled and threatened hostile manner by a black female employee in cabin #4. I took my day off in my new job to do my ultrasound, made this appointment over a month and she …
I paid out of pocket for my MRI.
Plantation location.
Been waiting for results almost for two weeks and still didn’t receive the …
The team was quick in getting me in for my test, the technician performing the test was kind and professional, however their phone system needs improvement and those that answer it need better training in answering questions and actually know what the pre op instructions are.
The center was very disorganized and dirty. Decorate asked me all the question prior to me going there for the test when I get there that’s when they telling me the bone density machine would not work for my weight they could’ve asked me …
I would like to commend Shawanna For such excellent service today and helping me deal with my order for my mammogram from Cleveland Clinic! She was extremely professional and courteous and kind!!!
Waited 45 min for a chest X-ray they said they needed approval from ins first. Turns out they didn’t after emailing Humana & reading their policies.
Check in socks the place at plantation needs acomplete renovation .the waiting chairs are down to the patting .the room you change your cloths in full of dust .the technician inthe back are wonderful.
The front desk lady was excellent. The technician who took me to the back needs human relations training. The technician that did the CAT scan did very good.
The staff was lovely friendly and nice. I was in and out within 30 mins. Nurse was did my testing was amazing told me what she is going too do. I will go back again….
Sabrina was my ultrasound tech & very professional & pleasant. She made me feel very comfortable.
The check in process was efficient & she double checked about co pay on my insurance because my plan covers this test with zero co pay. That was appreciated.
The service was very quick, which was a good thing. However, the staff was not friendly at all and the attendant that did my test was too rough and too short patient.
Their call center is in the Dominican Republic. I got a girl who barely spoke English. She tells me to be there at 1pm in Plantation main location but enters me in their system for 12. From there it just went down hill I got a know it all …
I had to change my appointment and I found the people were helpful and efficient. I was finished much earlier and easier than I thought I would be. It was a better experience than I thought it would be.
Everyone was very polite and place was kept clean. My MRI tech Cheryl was very nice and explained everything that was going to happen so it made me comfortable. Thank you
Young lady at front desk was very nice. My father’s appointment was 6:15 and they didn’t call him back until 7 . They took a patient who’s appointment was after my father’s appointment first …mean while we waited in waiting room. Not happy …
Pro: I was able to get a same day appointment. Carlos was kind and funny.
Con: the set up for check in May possibly be THE most inefficient thing I’ve ever seen. They have a huge lobby and refuse to allow clients to make a cue that …
The Staff was Friendly, Professional, Helpful. I did not have a long wait time. The Technician was awesome. I was in and out very quickly.
Checking was smooth and polite. Answered all my questions.
X-Ray tech was very professional I was in and out.
Very proffessional exceleent service
As a patient they make you feel very secure and very confortable
Completely satisfy with the service they provide me
Beyond five Stars
Definitely saw an improvement today! I was in and out in 40 minutes compared to 2 hours on previous visits! Quicker check in process..Also love the cozy gowns they give you instead of those awful paper ones. Thanks 😊 …
I showed up for my May 6 10:20 appointment around 10:00 am. I was checked in and paid my predetermined copay. Within 10 minutes I was called with three others to go back. I was shown a seat to sit in and was told someone with be with me …
Everyone is so pleasant from the minute you go in until you leave. It is not forced pleasantries it appears normal because each person is so caring, even when you are called into the imagery area, they seem to extend their niceness on the way out which to me is over and above
Friendly, helpful staff. Workers at AKUMIN are kind and considerate of your needs. It’s a great place to have your doctor recommended needs taken care of (remember bring your paperwork). There’s no long wait time to sign-in and be seen. Everything is handled professionally.I would definitely recommend going to AKUMIN
First time in Akumin and it was great. Fast service, no wait time, kind and caring staff. I just did an ultrasound, now lets see how long it takes to get the results.
Excellent service, the associates are very friendly and very professional and knowledgeable. Wait time very short. I am absolutely happy with the service I received.
They were efficient at getting me signed in and had me in and out in less than an hour for a pretty complicated procedure.
Prior to this appointment I was concerned by the many negative reviews of Akumin, especially in the handling of appointments as well as other complaints. But my experience has been totally positive. On May 16, 2020 I used Akumin’s website …
If you have time to waste then definitely you can use this place if you’re a busy person and you have things to do; life to live do not waste your time because that’s what they’re going to do waste your time I have been scheduling with them …
This place is so efficient- the nurses and technicians were so nice and explained everything. I had 3 different tests done and everything went like clock work. In and out in less than 2 hours!
The personnel was polite and helpful. It did take longer than I would have liked, but once one was being attended, it was smooth. I would recommend this site to anyone needing their services.
Took a while to get checked in with a line 9 people deep but after that it went fairly smoothly. The gentleman who did my MRI was friendly and efficient as was the records department.
Everyone was very pleasant, came in registered filled out paper work, was called back. The technician was very thorough explained what was going to happen. Hopefully one day they will make a machine without so much noise.
I can only say positive things about akumin. I visited the one on Sunrise and university in plantation. The staff was very pleasant. Was made to feel very comfortable. Was treated really well. All questions were answered. Things moved quickly. I will highly recommend to everyone.
The technician herself was amazing and caring. The scheduling department on the other hand was not. They told me to come in for 2 pm, so I thought my appointment was for that time. It was NOT. I was sitting there for 2 hours before being …
Phenomenal help on the phone and on site. Couldn’t have asked for more a accommodating team. Rich at plantation location was awesome. Cash price was better than insurance rate and much more affordable. Was able to be seen same day!
Very busy. A long wait. Almost an hour after appointment. However, staff was nice, and ultrasound tech was nice and thorough.
I arrived 10 minutes before the scheduled time and it took only 30 minutes to complete both exams. Kudos for the efficiency…
Great experience! The staff was friendly and professional. The wait time was not too long.
Wonderful experience from the moment I arrived. Staff are all kind, courteous and very respectful! I couldn’t have had a better experience honestly. I appreciate all the excellent care I was given and appreciate that there are still people out there that love what they do! 🙂
There was a 20 minute line just to check in. I vowed to never go there again cause the last time I had to wait 1.5 hours but this time was much shorter and literally once I checked in they called me within 5 minutes. The procedure was quick …
Registration person was friendly, courteous and efficient. The X-ray Tech, Carlos, was exemplary. He was efficient, did his job well but was also very mindful of my condition after noticing my walker and stiff movements. Very kind and …
I was treated with courtesy and respect of my time. I was nervous being it was my first mammogram exam, the technician made feel at ease and talk to me throughout the exam. She was gentle, professional and experienced. Good customer service.
I arrived early knowing there would be paperwork to fill out and then waited more than an hour past my appointment to be take in. The facility was dark and gloomy not inviting at all. I will not be going back there again.
Got appointment 3 weeks ago and had doctor sent required tests but pre authorization was never done. On arrival they wanted me to reschedule so they can get authorization. Why waste my time? I’ll take my business somewhere else.
Took me a couple hours to get through to them to book an appointment but I got the appointment for the very next day. the people there are extremely nice. the girl, Carly, who did my ultrasound was one of the nicest people I’ve ever met. …
Great excellent customer service and the personal that did he mammogram was very generous and caring. Well done. 🙏 …
The staff was very nice and professional. The waiting time was short, which was great. The waiting room was not over crowded and I felt very comfortable with every one wearing a mask.
The customer services were excellent. The test I had to do requires me to hold my urine, so therefore the staff accommodated my needs.
I have an overall great experience with my visit. Wait times were minimal and the process was smooth. The receptionist Kris was EXCELLENT. She helped me with my options with my insurance. She was pleasant and patient. My MRI tech was …
I recently visited this location and my experience was amazing. My appointment was at 7:30am and I arrived at the facility at 6:55am. They opened their doors early to allow patients waiting to wait inside, because there was at least more …
My experience at Akumin was extremely smooth. The workers are professional and I would recommend their service.
The waiting room is not clean. Walls are broken snd dirty. Chairs are all torn. They appear very dirty.
The care was good and professional.
Soooooo DISAPPOINTED I just tried making an appt at this location spoke to a BARBARA WHO WAS OF NOOO HELP.. she didn’t know what services was provided…I needed a ultrasound the woman was like sorry no ultrasounds then yes we ultrasound then No they don’t ultrasound….Barbara needs to be retrained desperately…..cluelesssss
Very busy place and only one person for check-in. Waiting room pretty full. Once called, testing went smoothly.
My appointment was the day after I went, they were courteous and accommodated me nonetheless.
A lot better than it used to be! I stopped going because the wait time was horrendous. NOT anymore. Service is now very professional & quick!
I took my mother there and we had the worst experience, my mother has a fractured spine and they lay her to take an MRI, when she went to get up she had difficulty doing so, so they help her by pulling her up by the arm, which cost excruciating pain. We will never put a foot in here again.
Got to Akumin at 12 only to find my appointment was canceled ( Weston) was sent to Sunrise only to find out they couldn’t figure out how to do my MRI instead gave me a scan .Arrived before 1pm and didn’t leave til past 4 pm. It was a horrible experience
It’s a older place,I like the one in Hollywood better but bone scan is not available there…however staff inPlantation is very professional and friendly!! makes up for me …
The staff – on all levels – are kind and efficient.
My only critique is the ratty chairs in the main waiting room. What’s the deal?
The procedure was fine. The lobby has ripped chairs and the ultrasound room had holes in the walls. It is not a comfortable experience.
The staff was nice and professional. I did not have to wait a long time. Everything went smoothly.
I was truly impressed with Travis. He was so personable, beyonf courteous and knowledgeable. I have had MRI done b4 but this has been the best. Yravis guided me through and made me feel calm and comfortable and that is a first. Ty ty ty
I made appt in Ftl, day of appt Akumin cancelled, I made another appt, same day of appt. Akumin cancelled. They told me that they didn’t even have a technician which made me wonder WHY WOULD YOU MAKE AN APPT FOR A SERVICE YOU CANNOT …
The office seems to be efficiently organized in terms of the process flow from the point of check in to the relevant departments. A short wait this time. Staff were professional.
The place was very clean and the service was spectacular. On the other hand, the chairs in the waiting room are very old and ripping apart. Other than that, good customer service.
They rescheduled my husbands appointment 2 times now because of something not working, we are going on 3 month of waiting to do a simple scan. This is completely unacceptable!!! Not only did they reschedule him in another 2 weeks, but they …
I didn’t have to wait long to get my x-ray done. It was done very quickly. The technician was very nice.
The technician was very nice, but the people at the front are not good customer service, they treat you like if they are doing you a favor, sorry I pay for the treatment you’re not giving me anything for free so I deserve a good and excellent service, it’s not my fault if they are not happy at work.
8/17/2020 update: Akumin is so bad, they continue to overbook underperform and treat their clients poorly. See how they now stack patients in the driveway! The operation’s/management is poor. (See added reply to owners answer) For a company …
The most incompetent place I’ve ever dealt with in my life. It took me 10 entire months to be seen. They cancelled 6 appointments on me the day before because they couldn’t find my authorization, and it takes 7 call back requests for anyone to bother.
Treated with consideration & respect. All things explained in detail and care taken to insure I was comfortable with the expectations. My experience was a very good one.
Akumin is a disaster when it comes to coordinating appointments. I made an appointment for a mammogram and breast ultrasound, and had to wait almost 3 months. On top of this, I had to wait 2 hours to be seen on the day of the appointment. …
I am here in akumin location 8300 plantation for my pelvic ultrasound with my full bladder as they specifically mentioned that please start drinking water 1 hour prior then your appointment time which was 9:30 ,first the appointment …
Very good experience, the staff were all friendly and courteous. Everyone was professional throughout the entire time I was there. I will definitely return to this location.
Very busy office but I did not wait long to be seen. The X-ray tech was cordial and efficient. No complaints at all. Will return if needed.
I had a pleasant experience. I was attended to at my scheduled appointment time. Everyone was kind and professional. I received excellent service.
My experience was Very good. The Check-in was quick/timely
The Clerk and procedure operator were …
Great service & pleasant office staff.
I ran a little late for my appointment but wasn’t a hassle, I was promptly attented to and I was out of there within 45 minutes.
WORST LOCATION for Akumin. If I could give zero stars I would!!!. Had appointment to do PET scan on Monday morning machine was broken from Friday and no one choose to pick up the phone and advise me. Appointment rescheduled for the …
I made an appointment 4 Months ago at this AKUMIN, so I could get my Mammogram and Ultrasound done, but it turned out to be a HORRIBLE visit at this place. I went in today 12/14/2022, and the 1st lady at the Front Desk who signed me IN was …
Appointment takes too long. They ask you to arrive early. I did. The time I spent with the technician was about 15 minutes. I was there from 12:31pm till 2:22pm. …
Worst customer service ever from the receptionist. Unfortunately I forgot to check her name, but this woman its clearly not happy about her job. …
I go there every year for my mammogram and every year I leave there with a feeling of wow these technicians and front desk people are so kind and friendly. Would recommend Akumin to anyone.
Thank you!!
I had to have a scan w/ bloodwork and contrast. Not only was the wait time short, the tech running the test had to take bloodwork as well as prep for the test. She was extremely efficient, courteous and I did not feel anything during her …
Although it was very busy, I found the front desk employees to be very efficient, very pleasant and very helpful. The employees that helped in the back room water very professional and efficient. Enjoyable experience all around.
Mixed reviews. The office had doubled booked every single hour. It was hectic.
The doctor had sent the paper work in advance but was not available. Wait time was 1:30 hours …
I was not acknowledged when I came in but I know the routine here. Check-in went smooth, wait time was minimal, and technicians were pleasant and efficient. I was disappointed the waiting area chairs were ratty-looking and TV was not playing.
The person who gave me the exam is excellent! But the attention to the appointments was too terrible. There is not a person who said excayo where to go and when I got to the point of appointments that it was not there and since he spoke Spanish it was too discriminatory. lousy reception
This is not the first time I come to this Akumin location. The front desk customer service, the nurses and the technicians are very friendly. They do an excellent job. Awesome group.
Horrible place to ache an appointment they made me come 2 hrs earlier to tell me me that the technician left and I need to reschedule. But they told me after I wait like one hour and a half. What a waste. They need to have better customer customer service and it looks like the people working here don’t know what are they doing.
Easy and fast experience. Check-in was very easy and the ultrasound tech was great. He answered my questions. He had a student intern and he was great explaining how he was taking the images.
Overall my experience was ok. The front staff got the job done, but were not pleasant to deal with. My technician was much nicer, and that is why I gave 4 stars.
Everyone was nice and very professional. They worked together and were very efficient. They called me on time and I was finished in time for my next appointment.
The nurse and the doctor were very attentive, professional and explained everything they were going to do before. Both very calmed and lots of confidence doing their job, Had a really good experience .
Was expecting the same ol substandard customer service that i find at most imaging places. Happy to say I was wrong. Akumin in Plantation was super busy but even quicker. Very efficient. And every single enployee I interacted with was …
A great experience. MRI technician Travis is the BEST in the business. He was so attentive to me since. I am cluster fobic. Communication is key during an MRI. He personally spoke with me in between each set of 14 sets. Told me how long …
The front desk, all very professional & courteous. I was in-out in less than 1 hour. The technician who took my x-rays was & friendly. Highly recommend Akumin in Plantation, Fl
Horrible experience, after waiting a whole month for this appointment, they had “no internet” conveniently the day before thanksgiving (maybe they wanted to leave early) …
Horrible experience overall. Arrived on time. 1 hour later asked why people behind me were being seen 1st. Found out that front desk failed to let Tech know I was there. …
This place has no respect for your time. They often overbook pts and go by first come first serve, what is the point of an appointment? The front desk is rude all they do is eat and joke around. My mom had a 9:30 am appointment, got there …
First time there the wait was 2 hours between tests. This time they do not do the specific test Doctor ordered. They told us someone would call within 24 hours to give us an appointment at a facility that does the test No call Monday, No call Tuesday, No call Thursday still waiting. We called Akumin no help!!!
I just wanted to say that I was satisfied with my care when they eventually get to me. My only complaints were I waited too long and the Department was much too cold. A good young Samaritan went to the desk to complain as she wasn’t about to wait th9
The biggest challenge is..getting an appt. Once you’re in, the service is damn good. I had positive interaction from the front end when I checked in right til I exited the facility. X-ray tech is a true Rick star, she was careful around my …
These guys were great. Check in was reasonably easy. I think I only waited about 15 min before being called. The technicians were very nice and professional. I’m glad I went there .
This was my second visit to Akumin in Sunrise and both visits were second to none. The people were friendly and my appointment was on time. The tech was great and she was very efficient. Thanks for a great visit.
I had a very pleasant experience with my MRI Tech Cheryl. She was very polite and compassionate. She explained the process in detail so I knew exactly what to expect. Thank you Cheryl!
I commend each Akumin staff that I spoke to from the tine I calledto the scheduling and rescheduling of my I as? . I booked for the Plantation location, however when I received my appointment reminder call the day before, during the …
We have visited this location numerous times lately. The staff is phenomenal. Susie and her supervisor assisted us with an issue and followed up with us. So appreciated. Highly recommend Akumin
This office is far from my location however the facility and staff especially Ms. Charlie Shuman made what may have been a stressful visit with my mom quite pleasant. Thank you all for your service and a belated Thanksgiving to all of you.
Akumin at 8300 W Sunrise Blvd, in Plantation, Florida is one of the best, most efficient Akumin locations. The long line quickly went away. I didn’t wait long, and my MRI Technician was courteous, caring, and knowledgeable of her craft. Very good experience.
Poorly managed. Waited over an hour
Not enough staff in front check in line. Line was 12 deep, only 1 staff member there. Inner waiting area had 8 people waiting.Clearly patients don’t matter. I …
I had an MRI and the staff were extremely helpful and professional and did everything possible to make me feel comfortable.
The check-in staff were very efficient and processed my paperwork in a very timely fashion
X-Ray tech super nice. In all the years I’ve been going to Akumin Imaging I have never, never ever had to wait so long to be called over 1.5 hrs before I was called in. For me it’s not an option, I can’t sit for long periods of time or …
Poor respect for patients time! Time NO ONE CAN GET BACK. Why schedule me at 9:35… what is that and then ask me to arrive at 9 which I did and didn’t have the xray until 10:30. The people are brought back in groups like we’re animals. GOOD PEOPLE THERE….. BUT TERRIBLE COMPANY AND SYSTEM
I had an 8:30am appointment for my yearly Mamo. I arrived at 8:20am as they requested to fill out the Patient Forms. I was very pleased to start my appointment promptly at 8:30am. The technician was professional and made me feel very comfortable.
The staff and process is very efficient. I had a 2 hour PET scan today and it went well. They do their best to keep you comfortable , warm and respect privacy
The waiting room is disgusting. Chairs are all torn up. Walls some institutional color. Feel like I’m in an old government run building instead of a profitable business. Once you get inside the back it is much better, but before you get …
The person checking me in was very pleasant and walked me back to X-ray area but she also took 6 other people that were waiting. Need a better system , like a computer white board in treatment area with who is waiting, how long, appt time …
I was given the 7:30 appointment for a bone density test, when the Tech doesn’t even come in until 8 o’clock that’s number one. To top it off the patient that came in at 8 o’clock was taken in before me. I would like to know how the …
I’m extremely irritated with this company. I went in for a simple ultrasound. I paid my copay. Two weeks later I get a bill. I go over my EOB and call my insurance to confirm I’m being charged for an office visit with a specialist. The …
Very pleased with my visit to Aluminum this morning. I was initially taken aback by the number of folks awaiting service, probably 25-30 folks in the waiting/processing area. …
Used to good place to go but now it overcharged fir services beyond what patient suppose to pay as per Florida blue contract. I went through very bad experience. It is $48 overcharge. Even insurance company tried to call after I tried did …
Imaging mill. In and out quick. Hardest part is getting an appointment ment especially if you need the results soon. Follow the plan from check in to finish and it goes well. Make sure you have a doctor’s order in hand, your ID and …
Everyone was courteous, helpful, and professional. I only had to wait a few minutes to register, and a few more minutes to be called for my procedure. I’ve used Akumin for years, and I think they’re the best!
People were extremely friendly. Made me feel very comfortable. Allowed me to fool around and played along with me. My 1 st time going to your location. Nothing personal but hopefully not coming back. Happy Holidays Days & Happy New Year.
Jeff Munchick
My appt was at 3:40pm, but I arrived at 3:05. I filled out the paperwork, and they told me to sit and wait to be called. I waited FOR ANOTHER HOUR. Then I ask somebody how much longer I had to wait. I realize that I was not in the system …
Read the reviews BEFORE you decide on Akumin. Not sure what happened with them. Machines don’t work, they change and cancel appointment times without your knowledge. They are not friendly. The wait is ridiculous. 3 months wait for a …
I have been very disappointed by this facility and came because I did come for years but their client experience is terrible. They are always well behind and they do not share that with the patient. My time is presious and wanting well over …
Akumin is a great place to have your imaging done. My mom needed an U/S and the whole staff was amazing. A special shout out to Cartisha that treated my mom with such kindness and compassion and I appreciate her so much!
This is my 2nd visit, after again being underwhelmed by the delay in getting an appointment. The location is very convenient & the staff are all welcoming & efficient. I think that there should be an effort made to revamp the waiting area …
First face of any business gives you an idea of the type of service you will receive. Our visit was met with pleasant smile, knowledgeable staff member. Our question was answered with a warm and reassuring voice. She was most helpful and did not brush our concern aside in haste. Thank you Guisel
Accessible location. Reasonable checking time. Poor service provider. He did not finish his work. Using a sticky cream on my body don’t bother clean it, not even offer me a cloth to clean up the sticky cream until I asked for one. Not satisfied with the service.
Dissatisfied!
I do not recommend this place at all. The lobby is empty, my appointment has passed, and I’m still waiting to be called. I asked one of the receptionists #4 who …
The receptionist felt that it was more important to take a personal phone call on her cellphone. Instead of taking care of my paperwork I waited until she resolved her personal problem. What should have taken a couple of minutes, was in …
Previous visits I’ve given five stars. Today’s visit was not good as previous visit. The person checking me in literally was on a call discussing a patient’s situation while fumbling over things she’s telling me to complete. This person did …
These place has too many overweight people delaying procedures and taking their sweet time. …
This place deserves a zero. Appointment at 11am. Arrived early as requested and full of 30oz of water per Akumin scheduler. With a full waiting room, only 1 of 5 windows checking patients in. Finally checked in at 12:00pm, an hour passed my …
18 minutes on hold with a continuous message of ‘saving your space in line with a callback’ – consider stopping the recording when the client does not indicate interest recording is LOUD and obnoxious and serves to annoy. Spoke with Luis …
Pros: Karli and Dr Ballard were absolutely wonderful, considerate, professional and kind. The front desk staff were very helpful and sweet. Ihad several breast biopsies. It was virtually painless. …
They were waiting for me when I arrived.
The Technician, Tequila, whisked me away and immediately made me feel comfortable. She had a very welcoming demeanor and a very deft hand with the needle. She is a wonderful asset to your practice and the community!
The lady who took my paperwork complained about the computer system and how it was a waste of her time. Then the man who was to do my Ultra sound, takes me into a room. Proceeds to ask me why I am there.I tell him my neck area and that I …
The staff are pleasant and helpful. Waiting time was tolerable but not too long. The young man who performed the MRI was efficient and courteous. I would recommend this facility to anyone.
Everyone gave excellent customer service. From the front desk check in person- Millie To the technician- Grace in the back. They show courtesy and compassion! I highly recommend the plantation location. I was in an out in less than one hour! I’m so glad I chose Akumen in Plantation.
Making an appointment was very frustrating. I first called October 28th and was told that dept would call me back, no one did. The forth time I called I explained that no one was calling me back and asked to speak to a supervisor. The …
I hope to never use this diagnostic center again. I had several test to do and all arranged and verified up until the day before the appointments. …
This was my very first visit to the facility; although there were some issues beyond mine and the staffs control, the staff members(Front Desk and the Service Techs), were very patient and thorough with the two appointments I had. The service I did receive on today, was exeptional! Thank You And God Bless You!
November 9 I had an appointment at Akumin in Plantation. My referral had expired the day before. Keisha at the front desk went out of her way explaining what I should do, who to call, and helped me be able to get my Cat-scan that morning. She saved me much stress and time by her helpful suggestions. Thank you Keisha.
Guisell at the front desk could have easily put me off, as this was a very busy day at this location and there were multiple issues with my doctor’s referral & also with my insurance. …
All the staff are polite and friendly. The wait time can be a little long (even with an 8am appt) but otherwise they are organized and professional every time. …
overall I had an excellent experience there when i had a MRI. The staff and nurses were kind , helpful and they made me feel very comfortable as i am claustrophobic. they have a wide oversized machine if you ask for it in advance. only issue was they were very. busy and i was an hour delayed getting into the room.
The tech. That took my X-ray was awesome but the facility is trash. The plaster is one kick away from falling off the walls in the lobby. The medical assistants signing in people didn’t seem so friendly. My appointment was @ 2 but I came in …
Making an appointment with Akumin is simple. I made an appointment request online. Within a few hours a representative called me to schedule my appointment at the nearest location that was equipped to do my exam. Akumin Plantation is clean …
I arrived 15 minutes before my appointment, as instructed at 7:45am. There was a bit of a line to check in, but it went reasonably quick. After finishing the check in process and appointment forms, etc. I finally got called and then placed …
You have to continue using distancing patients from sitting so close together. When I was called and I set down waiting for the technician to call me in there were three chairs together too close. You’re waiting area is nice and good …
I loved the facility! This was my first time utilizing Akumin and it will not be my last. From scheduling to check-in to waiting to having the exams……everything was seamless and everyone was so friendly. Thank you for making the experience such an amazing one.
This was my second trip to 8300 Sunrise Akumin. My first visit was my fault because I did not understand that I had to bring my prescription I still was not happy with the way I was received or with the appearance of the place. It was like …
When I arrived the facility was crowded and lacking sufficient handicap parking. At first there was only one spot open to check in. Ten minutes later a couple more opened up. The person checking you in was very nice. She checked me in and …
Waiting time was reasonable. Technicians were very attentive and graceful. Adriana, who did the Dopplers is an excellent professional and person. The young lady who did the calcium test was very nice also. Sorry, cannot remember her name. Great customer care.
Wait time was quite long but the facility was super clean and employees were wonderful. Had a biopsy done and the doctor and nurse were super friendly, knowledgeable and very helpful. Made me feel totally comfortable and thoroughly explained everything beforehand. Would definitely go back for another test or procedure.
want to let you know how impressed I was with Giselle’s Front Desk Number 3. She helped me throughout my whole visit. She was very kind and courteous. She guided me and was very attentive. …
The check in process was great the ladies were super friendly and kind. My technician was friendly and understanding of my fears. However I am only giving 4 stars because my appointment was at 11:30 I arrived at 11am and I was not called …
Fast and easy scheduling. The front desk was very helpful especially when it came to dealing with the insurance authorizing my MRI. And the techs were very friendly and nice. I needed an emergency MRI and they made it happen the next day. INCREDIBLE!!!
I am not sure why there are so many negative reviews. I was able to make a last minute mammogram appointment and seen a few minutes before my scheduled appointment. I did call to confirm as I do with all my dr appointments. Everyone I …
Management could be better. It seemed as though, the front staff employees were not well directed. Staff was pleasant and helpful when asked directly. The computers went down while I was there. That threw everyone into a tizzy. The …
Dolly was able to schedule me literally at the last minute. Susie was very sweet and welcoming.She checked me in quickly and effortlessly. The techs Sherrie and Bill were awesome. Both of them explained the exam thoroughly. Jackie in …
The only way I give 1star is the attention in the front desk. This company don’t take care the appearance at all. Bathrooms smell like bar or cantina. Terrible experience my appointment was 12:15 just for echo take me more than 1.5 hours here
If I could give this place a Zero, I would. I made an appointment on June 7 for images. The appointment was for today, June 23rd. The registration lady said they’ve never received the order which the Dr’s office verified had been sent on …