Independence Park Medical Services Inc. has been doing ever business since 1984. Located in Anchorage, Alaska, it functions as a multi-specialty clinic catering to the health care needs of Alaskans.
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
50 N Ripley St Fl 4, Montgomery, AL 36130
Alabama yall can’t do any better then this? Yall all about nickel and diming us to death. It is a shame we can not go in the tag office in Montgomery to get a tag.
What a scam
The worst.
The worst!!!
Very helpful and polite employees
Terrible!
Complicated filing systems. Hard to contact them
Grumpy old and big around lazy people
2003 and still having problems getting my check
The wait for some to answer your call is extremely long!!
These people are Rude and not helpful at all don’t waste your time
Lost title application twice now.
Title department never answer the phone
Very rude don’t want to explain anything always got something to say when they don’t allow you to finish your question or response
The staff that is suppose to give correct information, fail to do their job.
All people not helpful at all just 1 question I ask and they transfer 7 time to the different people and rude people they work for government not boss hope someone will read this stuff and understand
The staff has no clue what they’re doing and could care less to help you
Offices need to be open so us tax payers can handle business on time this is ridiculous.
We file in 31st of January and still hasn’t got Our refund
Horrible customer service! Wow! Don’t even know how to put in words!
It rings 1 time and then hangs up you!! Get organized! Earn you pay check!
When you owe the state of Alabama, they waste no time snatching your coins, but let them owe you!
Trying to pay online is a nitemare. Shouldn’t be this difficult. Instructions don’t work!
I like how they can take out money every time we get paid and when they want it but sure can’t send refunds on time.
been telling me 8-12 weeks for my tax refund for the past 5 months
Your website does not work. there is literally no way to get in touch with you guys…. Pointless.
I called and they answered my questions.
Bada bing
Boda boom
I paid my taxes.
Filed in early February and still no refund. This is the 21st Century, there is no way it should take this long.
I the call for last five and get the same answer every time bad business very sad you can’t get your money you work for
Beyond useless staff. Have no clue how to assist with taxes or revenue statements. Would be better off asking an 11 year old.
I hate dealing with this office.
Wait on hold for over an hour, get talked to very rude and then they hang up on you!
horrible service… transferred 4 times the last transfer was back to the automatic line and another person answered waited 17 min for help with a vin number no one never came back to the phone.
Great example of tax dollars at waste. Have never spent more time in my life to try to give some government entity money…..WTH?
Week late on insurance payment.$200 fine revoked registration. This some sneak thievery at its best.
They decided to cancel our direct deposit and instead send us a paper check. And they hung up on us after trying to ask why they did that.
Professional and friendly staff who are kind enough to answer your questions.
I haven’t received my returns everytime they are telling to me wait 8 to 12 weeks
I’ve been waiting since February for my refund. Every time I call, I’m told that it’s still processing.
Poor customer service I literally hate calling them. They are no help at a all. The only thing you get is rude people who don’t want to do their job
Horrible!!! What # do I call to ask a live person this question? Moved to Florida. What do I do with my Alabama plate? Am I do a pro-rated refund? Any help answering these questions would be appreciated
I got my refund in 2017 and they turned around and said I owe $69 this year. The year I had my refund in 2017 i had to turn around and pay back $834. This state is shady
I have been trying to get in contact with anyone who works there and no response. I have been on hold all morning ridiculous. They want your money what a joke.
So glad and funny to be able to see other reviews and write one my self .
They absolutely hate their job . Not one bit of interest
in you or your problem . HAHahaha you just have to laugh!,,
Good luck getting them on the phone. Have called 20x times and when you do get them on the phone they are extremely rude.
I paid my taxes in time
But when it comes to my refund they took 4 -5 months
And I paid my taxes for 2018 and I’m waiting for my refund they took more than 3 …
Absolutely pathetic, unprofessional, time wasting, ignorant, and rude staff. A crayon eating 3 year old could run this department better.
Have found a way every year to keep my State Refund every year for years constantly finding loop holes to Rip off Alabama residents.
I do not recommend trying to call and speak with them. Not only did I hold for 30 minutes but nobody ever even answered. After reading through the reviews I can see why they have such negative things to say about this place.
Shouldn’t take 12 weeks to get a refund. We don’t get 12 weeks to pay. My return has been over 12 weeks now.
I deal with various offices in the Department of Revenue for business taxes paid by my employer and its entities. I have found the staff at ADOR to be incredibly friendly and helpful, and able to help me resolve problems in a timely manner.
Spoke to one lady the first person that answered the call was pleasant. The lady after her was awful and so was the so called manager. New staff please. A bunch of rude ppl
My wait time was less than a minute and the lady was very very nice. Would have given her 5 stars had she said my refund was on it way!! Lol
It’s ridiculously I never received payment yet they never pick up phone.its pathetic they will not call you back for nothing you can leave 100 message and try to call before 5:00 like 4:50 until they were not let you in there at all . And I forgot horrible customers service
Both the woman I spoke with at the Department of Revenue and the gentleman in UI were extremely helpful, polite, and a pleasure to work with. I got the information I needed quickly and I appreciate the way they handled my call. Thank you!
Need to read more about Lee H Hall in Boaz Alabama are Gadanden Alabama
HORRIBLE Automated attendant. Runs you thru the ringer & then hangs up on you. PATHETIC! If you can get someone on the phone they are usually good to help otherwise good luck! …
They don’t answer their phone and charge you interest on taxes they say you owe them from another state. They take stupidity to a new level.
Alabama has some serious corruption problems with their state income tax. I wish more people in this state were aware how much Alabama is stealing out of their paychecks and for what? Alabama is the worst in education, public assistance, …
I am retired Army, and File in Jan of each year and may get my return by June.. I call and get the same type info… waiting on employer to verify income, they have the 1099’s . Don’t understand why the wait.
Still haven’t gotten my tax money and I filed way back at the beginning of February. People are probably having to wait forever because they probably don’t have it to pay but if they feel you owe them even a quarter they snatch their money …
Man the call center has terrible customer service!!! Those people are depressed def not there for the sake of helping people just drawing a check. If it wasnt for being able to be transferred to a manager to handle the situation we’d all …
Just called to follow up on getting my title replaced, which i sent in 3 weeks ago, and had the rudest experience. I could hear people standing and being very loud next to my service rep. I had to repeat my info 3 different times. Then she proceeded to be rude with me about my inquiry. Pathetic serice.
Waiting on the state of Alabama to send a refund does not even deserve one star. Been waiting four months!! Most of the time, the website isn’t available ! It doesn’t take long to take it out of our checks, does it?
Employee began with a severe attitude, called my spouse ignorant, and used profanity. Threatened to wipe our tax claim entirely without reason. This place lacks professionalism and basic decency. Glad to know they control the finances of Alabama citizens…..
I still havent got mine yet its ridiculous it’s been 3months since I filed like really need that money. but if we owed them money they want it now and if not they charge interest. its pitiful that I have to wait so long
I have been waiting for my refund for over 9 months. Every time I call there is something else that delays my refund. I have sent the same information for the past 3 years. I sent the information Certified mail this year and they say we have not received it and the postal service delivered it 4 weeks ago, What kind of place is this.
This is a bad place to work, very oppressive. Many divisions, not all, are very strict and management isn’t held to the same standards. Problem makers, especially in management, aren’t dealt with, just shifted around or simply ignored . In …
Absolutely ridiculous poor customer service…RUDE IS NOT EVEN THE WORD…. Unprofessional, poor pitiful service.
I wish they can get a 0. Horrible process. Press the number for the department that I need to help me. Waited 53 mins for a lady to tell me she can’t help me and gave me an email. They have a 1.6 rating and they don’t care about it.
I had a concern about a Mandatory Liability Insurance Questionnaire, as we had never received one before. The young woman who answered my call was pleasant, reassuring, and verified there was no need for concern. Excellent customer service response!
Awful. Should not take this long to process a tax refund. I filed Jan 28th, said they don’t start until march 1- so 12 weeks from there. Called this week and someone was supposed to call me back. …
I call the Alabama Department of Revenue on a regular basis for business and personal tax matters. Every employee I encounter is personal, kind, and professional. I cannot say enough good things about these employees. Thank you!
Called to get an exact number on how much I still owed on my taxes and was told that they didn’t know and had no way to know because their system is malfunctioning and has been. I’ve been paying for over a year every month and it’s still messed up? Get it together.
I called the department of revenue at 3:30. I was on hold for 30 min, the music stopped I listened to someone type for about 5 min while I was trying to get their attention and then I was hung up on. I called back immediately, told the lady …
If I could give them zero stars I would! 🙄 aweful people to deal with! So incompetent! I have mailed our payment twice and they keep saying they have never received it! I just want to pay what we owe! I have proof saying it was delivered! I think it’s a conspiracy for them to make more money. Have problems every year! …
Awful. Just awful. The worst customer service phone call I have ever had in my life I asked the lady why I haven’t receive my tax refund and she said I had to do a quiz and I said okay that’s fine and i said I would happily answer …
Waited 14 weeks for a state tax refund. They said the max wait time for a state tax refund was 12 weeks. Then I called and they said that was only an estimate. Then I had to escalate the case to get the refund weeks later. This to me screams stunning ineptitude.
We filed in April and its now October and still haven’t received our refund they will tell you few weeks over and over and you won’t see anything ours is suppose to go direct deposit but now they saying they are mailing them out to keep …
Honestly dealing with the probate office is way better than the department of revenue. They purposely screen their phone calls putting you on hold to deter you from actually contacting anyone.
Nobody knows there jobs your getting incomplete information, they don’t return phone calls, any mess ups on their behalf and you’re the one gonna have to pay for it. Security spend more time talking then there job, they dressed like they …
If you can avoid these people then please do. This is the worst service I have ever received. To make it worse, they are government employees. People that serve the public. My wife and I have both called in separate times (we have called …
I filed on february 1, 2016. It was approved on February 2, 2016. It has been exactly 21 weeks since I have filed and I still have not received a refund for my money ( 8 to 12 weeks my ass ) my reply still hasn’t been approved it still says …
I filed on Feb 4th and here it is may 23. And all they can tell me is to be patient. Lady I spoke to was rude saying they get 25,000 returns a day and I need to learn to be patient. I always have got my return before the beginning of may
I’ve been waiting for my state refund for 10 weeks now! It’s very frustrating and also ridiculous that a state will literally take their time processing YOUR MONEY! This is the most incompetent state I’ve ever dealt with and I will NEVER …
Filed my taxes in late January and still waiting on my refund. When I call there is a message that states that my filed taxes are being processed and that I should receive my refund 8-12 weeks from “today”. I only want to know WHICH DAY?? I have been getting the same message for 8-12 weeks already.
Last year I received my state tax refund between 12 – 16 weeks. Alabama is one of the toughest state to receive a tax refund. I still have not receive my 2016 tax refund and I filed it in March 2017. When I check the status it will take 8 …
Information regarding the timeline for sending my refund is totally ineffective. The link on the website (“Where’s my Refund”) is totally useless, as it states that your refund should be processed and provided within 8 to 12 weeks from …
Called to get a simple question answered. Ava (agent) was very short, disrespectful and kept trying to give me a simple answer which I knew was not correct. She then said, “It’s 5:00 and its time to go home, you will have to call back tomorrow”. SMH
It doesn’t matter how you file, electronically, paper or carrier pigeon, Alabama never meets its obligation of refunding 8-12 week after filing. In 15 years, I think I got one refund as early as June. Absolutely horrendous fiscal …
No live people answer the phone. After the maze of automated options, if you don’t get cut off after receiving the busy signal, you get to wait on hold, listening to repetitive announcements. I left it on hold while I worked on other tasks-one hour passed and still no one answered. I wish I could give them zero stars.
Alabama expects too much of your taxes that I work for in another state because I couldn’t get a good job in Alabama. If Alabama doesn’t offer good jobs then they don’t deserve a dime of my money. I moved to Florida where they don’t charge state taxes so Alabama can no longer steal my money
Mailed my taxes on 2/2. Took them six weeks to even log it into their system. Waited 12 weeks before calling multiple times to find out where my money is. Finally have it supposedly approved but now it says another 3 weeks before we …
Horrible customer service over the phone. Extremely long wait times and then the automated system kicks in to redirect to their site and just hangs up. The title department NEVER answers/answered the phone. I just need to see what …
Took money out of my account that wqs not owed to them, what an absolute joke.
I called with a question about my return and the call was picked up in less than 1 minute. The person who answered was efficient and professional and verified my return in less than 2 minutes after checking my identity. Great job! I’m sure …
First call: Just fyi, if you owe taxes do not pay over the phone. Go through the website where fees are not assessed when you use your debit or credit card. The customer support specialist WILL NOT volunteer that you can avoid these fees by …
Absolutely embarrassed as a citizen of Alabama at this department and their lack of ability to provide customer service. No one can answer a phone and their online services….3rd world countries have better.
I have waited 12 weeks after I received and sent my verification information. When I called a month ago I was told the turn around time was 2-3 weeks. Am I going to receive interest on the refund that has been withheld? This is PATHETIC. Too bad there isn’t the option to rate a big fat 0.
I spoke with Patrick today and he had GREAT Customer Service skills and answered all the question I had, Very polite and helpful!
I filed on January 31, 2022. It’s now July 15 and I still have not received my refund yet!!! Other Alabama residents haven’t received theirs yet as well. What is the hold up??!!
I would give zero stars if I could!!!! Everyone very rude and short with you over phone. Garnished checking account for 6k so account was froze because funds not in there, this was from taxes due back in 2011, never received any …
I filed on March 10, 2022. It’s now Sept 28 and I still have not received my refund yet!!! Theft of taxpayer funds while interest and inflation destroys our finances. Zero conscience? What is the hold up??!!