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Read More| Sunday Closed Monday 8:30AM–4:30PM Tuesday 8:30AM–4:30PM Wednesday 8:30AM–4:30PM Thursday 8:30AM–4:30PM Friday 8:30AM–5PM Saturday 9AM–12PM |
1000 Interstate Park Dr, Montgomery, AL 36109
Good service
Good location 👌 …
Jay was very helpful ⭐️⭐️⭐️⭐️⭐️
Good.
The telephone customer service is very very bad.
There systems is always going down
Great Staff at this location..
Loved it employees very nice and friendly
Always a good experience working with ase.
Everyone is super friendly and willing to help.
Staff is very nice, overall great experience here
This is the best Credit Union Bank in Montgomery hands down.
The staff at ASE are friendly and tenacious at meeting the needs of their customers.
Great place to bank. Very nice people at Greenville location!
The customer service is the worst I have ever dealt with. They look at you as a number in their system and not a person. DO NOT JOIN THIS CREDIT UNION!
This is by far the best Credit Union/Bank I’ve ever dealt with. I LOVE ASE!!!
I have always had perfect service from ASE. On phone, internet, or in person. Great people.
Love love love their customers service
Kind of hate I switched from max, I thought they would give me benefits from being a state employee but nope they do nothing special at all ,plus my direct deposits have been pending for 5 days
Love going to Perryhill branch it’s wonderful to know as many customers come by the drive thur and Rayford still knows you by name make me feel good . Thanks for all you do.
This is the greatest branch ! Everyone is friendly and always willing to help . I definitely would recommend banking here !
HORRIBLE CUSTOMER SERVICE. DO NOT JOIN THIS CREDIT UNION. DO NOT BELIEVE WHAT THEY SAY ABOUT THERE MOBILE DEPOSIT FEATURE BECAUSE IT DOESN’T GO INTO YOUR ACCOUNT UNTIL THEY ARE READY TO WORK ON IT. I HAVE DEPOSITED THE SAME CHECK EVERY …
LOVE LOVE LOVE THIS BANK!!!!! ONLY DOWN FALL WOULD BE NOT HAVING ENOUGH TELLERS WORKING DRIVE THROUGH ON A FRIDAY DURING LUNCH HOUR **WHICH CAN BE A BIG ISSUE WHEN YOU HAVE A 30 MINUTE LUNCH AND 20 MINUTE DRIVE THROUGH WAIT TIME**. OTHER THAN THAT I NEVER HAVE ANY PROBLEMS WITH THEM
You can never get directly in touch with anyone at any branch….there is a central number to call and over the last couple of years when you call there is always a crazy amount of hold time….it averages 14 minutes just to get in touch …
Quanita P. was delightful to work with…she very so professional, yet personal. She is an asset to ASE.
I love this bank warm, attentive, and smiling individuals like JaMarris (Jay) and Lakeisha give outstanding service.
With twenty people standing in line one of the three tellers closes her window and goes for lunch? Wow. …
Gerald S. At Ase is awesome she is kind and does all she can to help customers
They always tell me my payments are past due when I would pay 10 days early and I even send more then the minimum payment required. Every few months they will do this and I have to ask them to check again and when they do all they can tell …
They updated their app 3 weeks ago and I haven’t been able to access my account via the app since. Called and was told that it crashed for android users and they have no timeline for when they will fix it.
Great banking experience! Gerald was helpful and explained the KASASA account to me fully. Smooth and great communication.
Mr. Bozeman provided excellent customer service. Every experience with ASE has been an awesome experience.
I had the best experience working with Gerald. She was prompt, knowledgeable and professional throughout the entire process. Thank you for making this such a seamless experience!
Since day 1 of stepping in ASE CREDIT UNION… My life has changed…My Rep..(Jamarris Bozeman) has treated me nothing less than family… He very knowledgeable and professional …
Quality service, you can tell they really care about their members. I just love Ms. LaKeisha. She’s simply amazing !
Why is the lobby not open, why do employees don’t knjow them and numbers of their board of directors, why does the CEO, Mike hart have a regions bank address. If I can go to grocery store, have my hair and nails done, and eat in a …
Great experience! Gerald Stelle helped my spouse and I open up our accounts. We had alot of questions upon opening them and she stayed very professional and answered every question.
My experience with with ASE Credit Union was very good, JaMarcus Bozeman the Banker that help me set up my first time account at ASE was so very nice and kind to me, I was so happy that I had chosen this Credit Union to bank with I gave …
Gerald Steele is one of the best she always take care of me anytime I come to the Interstate Park branch with any issues. Great bank with Super friendly and welcoming staff.
I thank God for Gerald Steele, she is just an email away for all my banking needs
I opened up a new account and the process was fast and easy. Jamarris Bozeman went above and beyond to give me a world class experience. I’m highly satisfied with the service he provided.
The location in Montgomery on Perry Hill Rd was a wonderful experience. The people in that location was so nice and helpful. Ms Ashley Carter was the best, helped me with all my needs, I really appreciated her!
They keep changing their loan policies and skip payments. I started a new job and would like a little bit of cushion for this month. I have over a 700 credit score. But rough times happen and the skip payment are designed for those times… …
I applied for a loan on 3/28/19. I called on 4/2/19 and I was told someone was working on my application and that I would be contacted the next day. I waited another day and finally called and asked to speak with the person working on my …
I normally like this credit union, even though I’m no longer a member, but today I got the rudest customer service rep. She said she was at the call center in Wetumpka and was of absolutely no help. In the past, I dealt with reps at the …
I’ve been a member at ASE for a few years now. I originally joined the one in Clanton Alabama When I lived up their. Once I moved to Montgomery I started using this location. I am self employed and get paid by personal checks from my …
have been a customer for over 5 years with no issues until this last week. They closed a checking account that I have had for some time without any type of notification via email, mail or phone call. On top of this, I found out that the …
Each time I need something I call J. He is so polite & very efficient!! He takes very good care of me. Thanks for the great attention to detail!!! I highly recommend ASE Credit Union.
This was my first time using ASE for a loan and I have to say Gerald Steele and Grady Brannon made my experience very simple and pleasant. The whole process was completed in a reasonable timeframe and I ended up getting a GREAT interest …
Grady helped our business open up a brand new business account quickly and effortlessly. The business accounts are fairly new and require time and paperwork, however, the process was seamless and we are very pleased to be with this bank …
I was assisted by Jamarris who was very friendly, knowledgeable and patient while I was trying to open an account for one of my nieces. During the process, I discovered my credit was blocked or froze. Mr. Bozeman was able to get me the correct phone number to Trans Union to clear this matter.
Gerald Steele is the absolute best hands down! She treats her clients well and handles their needs/ concerns in a timely manner. If you are looking for a financial advisor who truly cares, Gerald is the one to see!
The staff at ASECU are wonderful. Jamarris very easily helped me get through the process of opening new accounts, and answered all my questions. Then weeks later when I dropped off paperwork to be added, Jay called me back just to let me know that my changes had been applied. Thank you Jamarris and Jay.
Jamarris is one of the greatest Member Experience Coordinator I have had the pleasure of working with in a long time. He made my experience a joyous one from the time I walked through the doors to the second i walked out. He was very …
I’ve been banking with ASE for years. I use several of the branches regularly, from wetumpka, to Chantilly, to PerryHill. Jamarris is my all time favorite! I never catch him on a bad day, his energy is always warm and welcoming, even …
Don’t even bother. ASE has the worst customer service. While I understand policies and procedures, their deliverance is inappropriate. I’ve literally only had ONE pleasant experience here, despite banking with them for over three years. …
ASE is a great CU to bank with. I love their friendly staff and great customer service. My other CU closed their Montgomery location and I was so glad we were already members at ASE.
Gerald Steele is the best. She made our auto loan process as smooth as possible. She was extremely knowledgeable, friendly, and patient (I called with a lot of questions). Will be using her again.
This was my third time working with Ashley Carter and as always she was very professional and helpful. Was able to make my loan process easy , quick and successful . She was easy to communicate with and kept me up to date through out the process . Thank you !
I met the most amazing young man today whose name was Jay. He was extremely helpful, courteous, and has a “sunshine personality”🌞 I had the privilege and pleasure of being assisted with such a great employee and human being. I left with such a blessed feeling and I thank him for that.👍🦋 …
Jamarris helped me with everything I needed and gave me excellent customer service.
My husband and I came into the ASE today to add his name to my savings account and my checking account. A young man, Jamarris Bozeman, assisted us with this. He was such an awesome guy. He took care of all our needs in such a nice and …
I want to commend all of the staff at ASECU, because I have yet to have a bad experience, but I want to specifically praise Ms. Gerald Steele. She has helped me a few times now with loan applications and she has consistently been friendly, …
A Great Place to do business. Great Rates on loans. Very Professional Staff.
Ms. Gerald Steele @ The Perry Hill Rd Location is Highly Recommended. She really cares about her customers and has their best interest at heart. …
Gerald was so sweet and took care of my husband & I on our vehicle financing. She was able to get us a great deal, explain the process, as well as make it a smooth experience since we both work full time to work within our schedule. What more could you want? Thankful for her!
I have had nothing but great experiences with the loan representatives. Most recently, Ms. Steele who offered exceptional customer service in the process of our RV loan and helped us work through some things that we needed help with and did …
Ms.Steele was beyond amazing. She was professional, thorough and timely. She walked with me through the entire process. Thank you so much for all you do.
I’ve always had good experiences with this credit union. I don’t keep a checking account here, just savings. At one time I had a credit card, and whenever I’m looking for a car loan they have been available with good rates. This branch …
My husband and I have been ASE members for many years and have always received excellent customer service! Sending a Big Thank You to Ms. Gerald Steele, Financial Services Representative, for assisting us with our recent auto loans! Ms. …
I have always had good experiences with this CU from making deposits/withdrawals to just going in to discuss new rates for business plans for my business. The staff and Gerald Steele are the most professional team on this side of globe!!! Thank you all for your assistance and smiles 🙂