In today’s very uncertain times, home security just isn’t something to take lightly. This past year alone, over 2 million burglaries took place nationwide. See more
Read More| Thursday | 8:30AM to 6:30PM |
| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 6:30PM |
| Tuesday | 8:30AM to 6:30PM |
| Wednesday | 8:30AM to 6:30PM |
1646 W Chester Pike Ste 31, West Chester, PA 19382
Great company!
Great partner to work with!
Absolutely great company!
Alarm Connections are a great group of people.
We have enjoyed working with this company!
great company, great partners for security players
Cannot believe this company can continue to operate with a “NO customer service”personnel? …
Alarm Connections is a great partner to work with! They have an exceptional amount of knowledge and professionalism with running their business.
Bad customer service. Receptionist didn’t seem like she wanted to help. She was very short with her answers as well.
Learning so much at the Alarm Connections Annual Partner Conference in Colorado!!
So much information being shared!!
I have been with this company for almost 5 years and I’ve never received any communication. I called because I am moving and own all of the equipment in the house. I talked to one guy who seemed really knowledgeable and answered all my …
This company does not respond to customers. I received absolutely no response when trying to cancel my service. They sent letters saying I was delinquent but when I called to speak to someone I was always transferred to a voice mail no one ever returned my call. Months of frustration with them. I do not recommend them at all
Very disappointed in this company and lack of service. “SafeGuard” had set up service for my business. After our door broke and we could no longer use the service, I called to cancel service. 8 months later and I am STILL BEING charged …
If you have an alarm system that uses this company, go with someone else. Over a span of 12-18 months I had multiple recurring problems with my system. Every time I called I got people who talked a big game, but never followed through. Worst customer service ever. Switched to a major competitor and it’s night and difference.
I have worked with Alarm Connections for over a year and have had great experiences with their team. They have a great company and are always transparent and soliciting ways to serve their partners at an even higher level. Integrity and sincere care permeate their culture.
Do not use this company! They used to be called integrated excellence and now it’s called alarm connections. I have had a problem with my alarm system since November and have talked to no less than 20 people and a repair or service call is …
I have been canceling my account since January on a house I moved out of in October. I have email documenting their closing procedures that I completed months ago and emails trying to contact their customer service. They continued to charge …
We have been a partner provider since 2019 with Alarm Connections. They are a good company to work with.
They are a great and integral partner to a beautiful partnership – where I work for one of their partner providers in Naples, FL – All In One Technology, Inc. …
Our business is waiting since June 2022 to have an upgrade on the equipment, service reps simply don’t know meaning of follow up , unless customer calls them every day ,they keep sending you from one person to another person ( so you can …
BEWARE!!!
If I could leave negative stars I would. Worst customer service ever. I’d only been a customer of 10-15 years. Experienced abusive/angry agent. Requests some …
Alarm connections are the best in terms of taking care of their customer base. I back them as a security professional because the do it right.
Working with alarm connections has really been a great experience. They make us feel like part of the family. The partnership has allowed for us to expand our market.
The leadership team has turning this company around in the best way. As an employee, I am empowered to make decisions and treat the company as my own. I feel a sense of purpose and genuinely enjoy working for this company!!
Terrible company. Had no problems with them for years. When we finally had a break in at our business the alarm didn’t go off and the thieves were able to steal a lot of product. Company refuses to take any responsibility and keeps putting …
We had this alarm company for five years. We had originally intended to get an alarm system through another company. Everything was good until about year 3-4 when we started having issues with the panel. Trying to get in contact with …