Alaska Regional Hospital

Hospital, Alaska Regional Hospital

Hospital and ER in Anchorage, AK providing high quality medical care including emergency care, cancer care, neurology, surgery, OB/GYN and … See more

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Alaska Regional Hospital Reviews ( 250 )

  1. I like Alaska Regional every time I have been in this hospital the service nurses and staff dit an outstanding job.
    Thanks to all of them
    My favorite hospital.

  2. The two times I have been here for medical care, I was well cared for. They immediately received me into the ER, addressed my issues, and explained everything in detail. The nurses and doctors truly cared. They were genuine and showed concern for my well-being. I would highly recommend them.

  3. Everything ran on time, my family was kept updated, and the nursing staff was present, flexible, light-hearted, and responsive. Facilities were clean and bright, and all of my doctors followed up to check in with me. Everyone was very …

  4. Everything was good except the nurse when I was there over night went into the next patients room and I could overhear her discussing my procedure, why I was in the hospital (gastric bypass,) giving him my height and weight and details that should have been PRIVATE. HIPPA VIOLATION MUCH?!

  5. I appreciated the kindness, professionalism, and caring that I received as a patient in the hospital. Everyone went above and beyond in their duties to provide me with the utmost care. I would highly recommend Alaska Regional Hospital to anyone who is having to receive any medical services.

  6. Went through ARH for a procedure. All the staff in all departments from check in to discharge were friendly and caring. The whole process was efficient. It was a great experience.

  7. Could not have been treated better! The nursing staff in the Orthodontic Dept are wonderful, dedicated, personable, efficient & professional. Every effort was made to make me comfortable. This was my second stay in that dept. & in both …

  8. Alaska Regional besides having a great staff and always cheerful specially insurance guy at ER. Great quality people. 3 times i have been in ER .. very thorough. nurse and docs are awesome people.. .true people.

  9. During the height of Alaska’s COVID delta surge, I received prompt, professional care. Fortunately I was not an ICU candidate – just surgery. All the staff was caring and kind, addressing all of my needs. I had an unexpected post-surgery …

  10. They got my wife’s results of a COVID test right away, We didn’t have to wait 2 or 3 days, but it was within an hour. Unfortunately, it was positive. Visitors are not allowed to wait in the waiting room now, so I had to sit elsewhere. The doctor didn’t do much, but the male nurse was very helpful.

  11. Nothing negative to say whatsoever. The quality of care provided by the nurses and staff was outstanding. I just had my first baby there and the family birth center was everything we could have hoped it would be. Spacious delivery room, …

  12. I had 2 disc replaced by Dr. EULE. HE IS THE BEST! I’ve been staying in regional hospital. They have had me as their top concern weeks before arriving making sure I understand everything. They’ve made things go smooth and easy. Great sense of humor and genuinely care about me and my comfort. I’m impressed.

  13. My husband needed emergency surgery this past weekend and the staff at Alaska Regional were all incredible! They made a tense and frightening experience more comfortable through their warmth and outstanding professionalism. We spent the …

  14. My pre and post op care was incredible with very caring, fun loving professional nursing staff. My only feedback is that I still have no idea what happened during my surgery. I feel very in the dark about what the surgeon actually did. I …

  15. Nurses were so friendly and helpful. Food was even good and anything I wanted (broth, salteens) was given. I had my own room in Ortho with a nice view. The only issue I had was they never went over things when I was released. I even asked …

  16. This hospital has nothing to assist patients recovering from Bariatric surgery. The post op “food” options were full on sugar juice, hot water for tea & the worst broth I’ve ever smelt in my life. The only thing I could eat during my 2 …

  17. I visited ARH emergency room last weekend and it was perhaps my best ever ER experience. Granted I may have just arrived at a good time, but the experience was pleasant and efficient from start to finish. No “gloom and doom” vibe that I …

  18. All were nice the procedure was over for I knew it. But before when I had to take the COVID test the lady made my nose bleed. I know was was an accident, but I told her I could not blow my nose, and nothing was there but as they the rest was history

  19. I cannot begin to say thank you enough to the entire staff at Alaska Regional. I can’t think of anyone who likes being in the hospital but these ladies and gentlemen work so hard to make sure you are as comfortable as possible not to …

  20. I was very disappointed with day surgery. The anesthesiologist put my nerve blocker in the wrong location causing issues more then a week later, I was never sent home with my pain management script and when I called they were less then …

  21. Alaska Regional allows visitors when Providence doesn’t. This was the deciding factor for taking my 87 year old mother here. She received great care, and I was able to help her navigate the admissions and ER process

  22. The staff is ALWAYS friendly. When you make an appointment time that is when they see me. Very little waiting. Seriously ….. very little. My MRI and lab results came to me through the app super fast. No waiting and worrying for days and days. ❤️

  23. Had to go for a retake on a blood test done on Dec. 9. Everything went well this time, as the phlebotomist was able to get enough blood this time to do the required tests. I learned that from now on when I get blood draws to always tell …

  24. NOT sure of which apt you are speaking of. My lab draws were fine, the gal was absolutely fabulous! My hospital stay that I can’t recall but I walked out so that was GOOD. During my stay a lady named Rosa was just ablout the only thing I …

  25. The nursing staff at Alaska Regional Hospital were outstanding! They made me feel human and cared for like I really mattered even though we had just met. They cared for me after my procedure like I was a friend or relative. Thank you for having such a great nursing staff!

  26. Maybe is not the hospital but the Doctors , So I came in today 02/22/22 with anxiety attack,I was asked what I was talking for my Anxiety, I said my doctor from las Vegas has been treating me with Ativan since I have been suffering in deep …

  27. I had my baby at Alaska Regional in August 2020. I’ve had such a great experience with this hospital. The nurses, the staff were very nice, caring, sweet and highly professional. The rooms are amazing – spacious and clean; with comfortable …

  28. Very professional, caring and kind people all around. I had a hip replacement and it was a relief to have great professional ‘s taking care of me. It was a very good experience.

  29. Very nice. Staff were friendly and helpful. Only problem is understaffed at night and sometimes slowed down the response time. No other complaints

  30. From the minute I walked n2 the ER till i left 90 minutes later all the staff were caring, empathetic, professional n very knowlegeable! Not anything like my 4 hour visit 2 the other hospital ER the month b4. Super, super grateful to AK Reg! Thank you!

  31. Everyone from pre-registration nurse, Pre-op nurse Corina, procedure rooms staff, Jim, Dakota & Renada and Post-op nurse Ryan – were top notch. Great team, awesome communication & clean facility. Thank you for all your wonderful care. Danna

  32. Another excellent experience at AK Regional’s Labor & Delivery and Mother & Baby units! Can’t say enough about the care that was given to my wife and newborn at this hospital. At Labor & Delivery, Paula, Anna & Amanda were so excellent. At …

  33. All aspects of my care, pre-surgery through discharge, were handled professionally by very pleasant, competent individuals. I am completely satisfied and so pleased! The staff was attentive, helpful and positive!

  34. I had a wonderful experience at the imaging department. The services that I receive were excellent. All the staff were friendly and informational about the process of my care. I felt very comfortable and relaxed about the services I received.

  35. My birth experience at Alaska Regional was more than wonderful. From the moment we checked in til the day we were discharged, the care we received was amazing. We felt safe during this global pandemic. The nursing staff was the best we …

  36. Efficiency is the overall word I would use in my description of the way I was received at Alaska Regional hospital. The entire staff was friendly, quick to help me be admitted and my procedure done. The nurses were respectful , friendly …

  37. The Nurses in the Recovery Room were very professional and accomidating to my needs!!
    The two shifts of Nurses that took Great care of me when I was in my room for …

  38. While not a fan of hospitals or excited to use them, I truly appreciate Regional. While there was some confusion with my provider, getting my covid-19 test in and of itself was no problem. Polite, patient and caring staff. Plenty of space …

  39. We’ve had to take my husband in to Alaska Regional 4 times over the last 3 weeks for throat tightness, difficulty breathing, and difficulty swallowing. The first visit was great, his needs were met and the staff was helpful. The second …

  40. I was SO very pleased with Alaska Regional Hospital….from the friendly check-in at the door, check-in for pre-op, my nurse (Jaimie), my anesthesiologist and my post-surgery / recovery / departure care. I was treated with respect by people …

  41. The Labor and Deliver nurse who helped me was exceptional. She was very obviously a fountain of knowledge. She knew I needed help, and started a treatment that likely saved my newborn preemie many weeks in the NICU. So, this 5 star review is 100% for Rose in the L&D. You’re a rock star!

  42. A very good experience! I sprained my ankle during a visit to a local attraction with my daughter who is visiting. As it was quite painful, I went to the emergency room at Regional Hospital. When I limped in I was taken immediately to the …

  43. I broke my ankle and ended up in the ER twice within a few day period. Dr. Norton was especially great. He was very caring and took his time talking through everything with us. Ben was also super personable, caring and kind. Despite …

  44. My procedure was at noon. I was being wheeled into the procedure room at 12:20 and I was leaving the hospital to go home around 1:20. All the staff were extremely nice and polite. They introduced themselves immediately. Clearly …

  45. In my past stays at Regional it’s always been a great experience and I’ve always received outstanding care; however, this time I was disappointed.
    My pre-registration nurse, Christine, was very knowledgeable and helpful. …

  46. Everyone was very professional and thoughtful. They addressed my questions and had techniques for dealing with patients who are experiencing stress over the process of surgery. I loved my nursing staff. They were amazing.

  47. I was directed to the correct department for an EKG. Although, I had to wait about an hour, it was explained that there were several ER patients who took priority. The nurse who administered my EKG was courteous, professional, and answered my questions. I was pleased with the experience.

  48. Nurse was amazing super frendly and awesome also cna’s. Doctor Brian Star is worthless and should have his liscense revoked.My fiance camenin with brusing and ear issues. He got urine sample blood samples. My fiance told him in her ear …

  49. All of my interactions with employees were pleasant, as usual.
    In the past I didn’t like going Ak regional because employees were not friendly and the atmosphere was horrible. Something changed a few year’s ago, new …

  50. Overall the experience was great. Spent over an hour sitting in the ER waiting room with a severely broken ankle. This was part of my stay was the least enjoyable. I understand they were busy but they did just left me sitting in a wheel …

  51. I had a wonderful stay at Alaska Regional Hospital after my surgery. The nursing staff and therapists were so professional and instrumental in aiding me during my recovery. I gladly use their services again in the future without hesitation.

  52. ER waiting time published on their website is a big lie. I got here over two and a half hours ago and before I arrived it said 25 minutes wait time. I refreshed the page every 20-30 minutes and it said the same 25 minute wait every time and …

  53. The ER team attended to me right away and very well. Great care with only two minor exceptions. The person who came to take my paperwork closed the door, which I did not like and was too “jokey” and talkative when I was there because of …

  54. Great and knowledgeable staff. But nobody seems to know that a vegan diet is almost identical to the kidney dialysis diet or renal diet. When I pointed this out to the dietitian she said, “No it isn’t.” So how does no meat or dairy ( …

  55. I think that the doctors and nurses in the Emergency Room and on floor 7 were great. The majority of them nurses were traveling nurses and doctors, so there are a lot of new faces each week but all were very good. The problem is the …

  56. It’s Feb 2022, and my doctor sends an order to regional labs for blood draw and testing. Normal stuff, cholesterol, etc… a yearly check up. Due to COVID, I figure I’m going to have trouble walking into a hospital so I call to see if I need …

  57. I did not have a good experience in recovery room. I was very anxious and uncontrollably breathing. Meds did not take affect quickly, felt like I could not get my breath.. Nurse called a doctor frequently for orders. I could hear one side …

  58. Our stay at Alaska Regional was absolutely, without question a great experience because of the great nurses and doctors that took such great care of my wife and brand new baby. Marie RN and Rose RN along with Dr. Strictland from Alaska …

  59. It’s never fun going to medical appointments but my experience was exceptional! The doctors were extremely talented, knowledgeable and professional while the support staff friendly, upbeat and experienced. The office ran smoothly and on …

  60. I was vey impressed with the AK Regional staff contacting me before having my surgery and making the process so much simpler completing the preregistration process with me on the phone. …

  61. Seriously where the hell is the front door to this hospital? It took a map from another office to identify exactly where the front door was. It’s cold as hell outside why is it so cold on the inside? Seriously, there was some form of a hair …

  62. Just went in for COVID test prior to a procedure. Not a single person besides me was there, and there were three staff members. The first person to greet me was pleasant enough. Second person was about as friendly as a ham sandwich. Third …

  63. Every single person and interaction was kind and compassionate. From every nurse, doc, technician, clerical, admissions, just everyone was wonderful. Very sick kid and visiting from out of state. ER went above and beyond to ensure my son’s …

  64. Alaska Regional Hospital provided an excellent service when I had my surgery. I was a bit hesitant to have another major surgery, but I knew that I will be in good hands because I trust my surgeon and all the wonderful nurses and staff. Thank you so much for everything! I felt loved and pampered by everyone. God bless us.😊🌻🙏 …

  65. The admitting, nurses and doc, once seen, were good however the ER waiting room itself was terrible. Unhealthy/sanitary and safe conditions weren’t a consideration while I was there. Security was called to deal with several unruly awaiting …

  66. I went to this ER at about 1:45am today. Once they checked me in we sat in the lobby for over 2 hours. I had abdominal pain and nausea and vomiting, in the 2 and a half hours we were there we watched them clear the whole lobby including two …

  67. The Day shift was Amazing after my amputation on January 11th. But the night shift was a nightmare. They would not respond to nurse call lights? I was left waiting 45 minutes to go to the bathroom and ended up over flowing my bed pan all …

  68. I was recently admitted for 12 days. The nurses on the third floor in women’s and children were beyond amazing!!! The only reason for my 4 and not 5 star review is the nutrition department. While there you never knew what time your meals …

  69. I have received medical care around the world. The staff, facilities and care I received at Alaska Regional Hospital is the Best, they treated me like I was their only patient, they were through, compassionate and took the time to explain …

  70. I didn’t feel comfortable at all in this facility. I felt more like a prisoner confined to my room with sever lack of care to my medical needs till it was at there convincing of achieving there needs to be met by what certain time. If I had a choice in the matter I would choose not to stay at this facility.

  71. Everything went smooth as silk from check-in to check out. Operation was quick and went well. Nurses and doctors were awesome. Had a complete shoulder replacement. The only thing I was disappointed with was the meals provided during to 2 …

  72. All people in all departments were cheerful, helpful, professional and very efficient. I was there for day surgery and visited Radiology, Pre-Op, Surgery and Recovery Units. I recommend Alaska Regional Hospital to others and will choose them again for myself and family.

  73. Today was a good day for Alaska Regional. I was able to get in, get my MRI, and get out, all within an hour. They even have a fairly new MRI machine and it’s a little bigger than the old one.

  74. I was so impressed with my recent visit to Alaska Regional Hospital. The Registration person Carla was funny and kind and put me at ease while checking me in for two procedures. The RN who started my IV Kathie was so nice. The Nurse …

  75. Pre-Op was standard, no major concerns or issues. Post-Op nurse (Sara) was absolutely amazing; very friendly, clearly articulate, and great bedside manner. Still upset with the lack of pain management post-op. Hospital/Docs were so adverse …

  76. My recent experience in the ER was terrific. I was seen promptly and the treatment from the whole staff was professional, thorough and compassionate. I highly recommend Alaska Regional Hospital ER department.

  77. Regional Hospital Saff was “My A Team”. They set their bar so high, I will only want to have any further surgeries with them. The staff & nursing care was Superior. I live in Fairbanks AK and FMH can not even compare to Regional Hospital. …

  78. Two surgeries in two days and I have nothing but wonderful things to say about every member of my care team. The nurses were stellar, hospitalist was kind, ER doc got things moving at lightening speed. I was thankful to have so many people advocating for me.

  79. Thank you for saving my life after an auto accident that happened last year!
    All of the staff there at Alaska Regional Hospital, the surgeon who listened to the holy spirit and didn’t cut off my left arm, or right hip. And instead …

  80. It was great, the only exception was the social worker trying to make me homeless at the end of my stay. The nursing staff is outstanding, however. Just goes to show the difference between an actual degree and a sociology degree.

  81. All of the doctors, nurses and aids were very professional, courteous and helpful. Any surgery, no matter how routine, is a stressful experience but the people who cared for me did a great job of getting me through it.

  82. I came in for a day procedure. I drove from Soldotna to Anchorage for these procedures. Prior to me leaving to go to to Regional I started to vomiting. I vomited every 5-10 min the whole care ride up there. Once we got there it was hurry up …

  83. First night was great, second night my nurse serge hooked up my IV after I use the bathroom and instead of checking my arm to make sure the IV was safe to use he walked out and never came back not even at the end of his shift. My wife as my …

  84. Overall, with the exception of one RN after surgery, my experience was extremely good. Everything was done in a timely and efficient manner. The facility was clean and staff explained things prior to them happening.

  85. Friendly and professional staff. Went in for knee surgery. Pre-op nurses were very professional and nice. They got me comfortable and ready for the operation. Surgical team was excellent, as was the Anesthesiologist. Hospital rooms were very clean and they took all the COVID prevention steps very seriously. Good job, ARH!

  86. I stopped into the ER on my way to work on May 19th to see why I was having pain in my chest and why my knee was swelled up like a balloon and didn’t leave the hospital until June 22nd! …

  87. On my first day of my Alaska Vacation, I had a severe reaction to “something” and went to your ER. They responded promptly, diagnosed the situation and prescribed the necessary treatment. Thank you for your care!

  88. The visit was okay the two days I was there admitted however I felt with my condition for pancreatitis they should have checked on me more than once throughout the entire night

  89. OMG, the experience is exactly what you want when you have an emergency. The people at ALASKA REGIONAL emergency room were highly professional and the emergency service was top notch. They handled the life threatening emergency I had, got …

  90. I had a surgery that included an overnight stay. My experience was as awesome as I could hope a hospital stay could be. All staff was kind, courteous and supportive! From pre-op to check-in to overnight staff!

  91. I thought Regional was good. Generally speaking it appears quality of health care workers throughout Alaska is suffering due to current craziness going on in government and corporate America. It’s not what it once was at this point but regional is doing pretty good considering all things.

  92. I was hospitalized for surgery and follow-up for 9 days during which time the dedicated, competent
    and compassionate care I received never wavered or diminished in any way. All …

  93. They tried to kill my dad,
    He has stage 4 neck and throat cancer and the last time he had chemo was august 2021 the treatment wasn’t working so they loaded him with morphine and forced …

  94. My husband received excellent care from the emergency room staff and then during his recent stay. We truly appreciate their professionalism and compassion.

  95. It was awful! A doctor has yet to tell me about my abnormal EKG. I was told by Dr. Starr that I am “perfect” abnormal labs and abnormal EKG. Instead of an explanation of why I was having the symptoms that I was having, I was gaslighted. The …

  96. Had hip replacement surgery – twice – within 7 months – and the entire ortho recovery staff was amazing! Even though the nurses were a little short staffed, they still made you feel comfortable and feel as much as home as possible. My hats off to all of the nurses there – you were all amazing!!

  97. After being unsuccessful in getting a follow up appointment with a urologist, exhausting both hospitals referral system and primary and having dual insurance I had little choice but to go back to the er for a follow up. I was grateful to …

  98. I had a surgical in patient procedure and unfortunately had to stay in a bit longer than expected. From the moment arriving at the hospital, including the surgical staff and the surgical floor recovery, everyone was happy, friendly and …

  99. There was a staffing shortage. Immediate admission for acute pain was not possible. While that changed quickly, the staff shortage prevented transmission of records to primary care provider, specialist care provider or even to my …

  100. Thank you everyone at Alaska Regional. I had great care and treatment. All the nurses, CNAs, and lab techs, were so nice and kind. They were all so helpful and listened to all my concerns while I was a patient there. I felt that my care was top-notch and was not lacking in any manner.

  101. We had a wonderful childbirth experience with friendly supportive nurses and staff. I wouldn’t change a single thing and would highly encourage new mothers to have a baby here! It was an overwhelmingly pleasant experience!!!

  102. This was the best medical encounter I’ve ever experienced. Not the best news, but the best treatment. The emergency room visit was incredibly fast, and thorough, and all of the nurses, doctors, and others were professional, competent, and …

  103. My care was outstanding from beginning to end. After spine surgery Saturday morning, 14 May, I spent 4 nights on cardio/ortho floor. Had complications and everything was dralt with quickly and professionally.. …

  104. There’s a rather disturbing post on Instagram about an RN that wouldn’t give a patient an extra blanket. There’s audio to back it up. The incident happened Aug. 12, 2022

  105. They took wonderful care of us during a very difficult labor and delivery, resulting in him needing some nicu time. They saved his life. Absolutely wonderful, caring staff. Made us feel safe and comfortable, especially since it was just me …

  106. I have had several surgeries here and I can tell you that I received very good care while being a inpatient ., rooms I were in were clean well staffed and privacy was very good.. The food when I was able to eat was very good and if you …

  107. Recently hospitalized for four days due to pneumonia. The doctor, nurses and aides were very kind and helpful. The services including food, providing courtesy packs with tooth brushes, toothpaste etc. we’re very good. I really enjoyed …

  108. I went in in the early morning for a double carpal tunnel release surgery. At 54 years old this was my first surgery and I was a bit nervous.
    From entering into the emergency room entrance, speaking to the intake staff, …

  109. Best hospital in this state. I came in on Monday in the middle of passing a gall stone. There was no wait in the ER, I Was immediately brought back and treated. Every single staff member was just as kind and compassionate as could be. You …

  110. Being new to Alaska, I wasn’t sure where to go, but I was genuinely impressed by the care I received in the emergency room. The staff was incredible!!! (And I tend to judge harshly, being in the medical field myself.) The speed of service, …

  111. I have had two major surgeries at Alaska Regional in the past two years. My care has excellent from the nurses, CNA’s to housekeeping. Everyone was pleasant and helpful. I appreciated the smiles as well as the professional care each day I was there – thank you to everyone.

  112. The nursing staff at Alaska Regional is outstanding and compassionate, responding quickly when I called for help. Everyone I interacted with, from intake, to pre-op, to recovery, was kind and solicitous of my needs. I would not hesitate to have surgery done here again.

  113. The staff, team work and communication were amazing!!! Everyone, from dietary and house keeping to nurses (and nurses working as aids) to therapy (speech, ot, and pt) were all so kind, compassionate and respectful. Everyone was pleasant and seemed happy to be there. My stay there was unexpectedly great experience.

  114. My go to ER Hospital, They have great care and a lot of staff always get treated with dignity and respect. The facility is clean and taken care of.

  115. I was well taken care of by some very caring professionals! Good experience!
    They got me in right away and everything went smoothly! Right on to my next appointment and it went fast as well! Very professional all the way! Even got a cookie as a treat! Very good experience!

  116. Dr. Powell and the OR team were excellent on my hip replacement. The nursing teams on the 7th floor were fantastic and caring. They were always seeing to my needs. PT and OT teams were super. They answered all my questions and helped …

  117. I waited such a long time I finally left. I was given a COVID test and did not get the results. I was told only the Dr could give that to me. I would have thought someone would have contacted me with the results even after I left the jisoursl.

  118. In 2 days ive been taken care of. Nice staff and very welcoming. Thank you Dr. Johnson , My nurses Jane, Maribel and Ralph. Thank you again.

  119. I had a pulse of 140 Dr. Winkle shocked me, my pulse went back to 70-80 and has stayed there since. I saw my heart Dr. VO on the 27th I now have a heart monitor on for two weeks. My BP this morning is 102 – 65 Pulse 70

  120. I cant saw enough good things about AK Regnal, always fast, polite and also very caring. I only trust AK Regnal for my healthcare needs and ER is fast as they can be, nurses are nice and sweet and always trying to get you to feel your best again. The have saved me a few time in the ER and my partner too. A huge thank you to AK Regnal!

  121. I cannot think of a better place to have an MRI that Alaska Regional. When you have an appointment, they are on time. When they tell you it will be a 25-minute test – it is. I have to get a MRI every 6 months and this has been the case each time.

  122. I went to Alaska Regional Hospital for a shoulder replacement. This has been the finest hospital that I have ever been treated at. From the beginning of my admission I was treated with compassion and competency. The staff was truly amazing, …

  123. All of the nurses who cared for me from pre op to post op and in between were awesome. I wish I could remember their names. They listened and heard what I had to say. That to me as a nurse was appreciated.

  124. I went into the ER after a car accident and everyone was so nice. This was my first experience at a hospital where I wasn’t completely dismissed or treated like and inconvenience. Forget providence, I’m going here from now on!

  125. I spent a week there and underwent 2 surgical procedures related to my gallbladder. The hospital was a great facility made better by the wonderful nurses and physicians.

  126. I went in to the ER twice in two days with severe abdominal pain and vomiting. I was blown off the first time, and was told I had a stomach bug. No tests were done, I was put in a room and ignored for 2 hours and then discharged after 2 …

  127. Apparently Alaska Regional Medical group likes to bill you before they even submit a claim to your insurance! Nice and fraudulent of them. And when the billing office is asked why they of course have no idea 🙄 …

  128. Dr. Eule, with OPA, preformed a 7 hour cervical spine surgery on me on 1/16/23 and after a 2 hour recovery, I was transferred to the 7th floor that is dedicated to Orthopedic/Spine recovery. From the very first minute I was treated with …

  129. My husband and I had an amazing experience from all the staff during our delivery of our 3rd kiddo at Regional. We loved how the staff treated my husband and made sure he was just as well taken care of. …

  130. The nursing staff is amazing and always responsive and caring. I had to request that the hospitality physicians communicate with me directly rather than thru the nurses, but after that they seemed kind and explained their decisions. …

  131. Overall my experience was phenomenal!
    Without putting any personal bias opinions into my review I definitely recommend them for for comfort and safety reliability. I was highly satisfied with the …

  132. This was the third time staying at this hospital in the last 2 years. The first 2 times everything was excellent but this time I was in a tiny room that I feel used to be the janitors closet. Since it was on the east side of the building I …

  133. Went to the ER during a busy time, yet the staff got me right in with no wait. The nurses/techs were pleasant, prompt, and worked efficiently. Dr. Scordino provided a thorough workup, continuously kept me updated, provided reassurance, and answered every one of my questions as if I was the only patient there, despite a very busy ER.

  134. I had 2 emergency room visit in 3 days for different issues. Each visit was very professional. All the doctors, nurses, technicians, etc. were always friendly and caring. While my visits were not fun, everyone made me feel comfortable and informed about what was going on.

  135. I didn’t have to wait long for my appointment. The physician was very thorough and I felt she listened to my concerns and reacted to them. I’m happy with the service so far. Tip: Sign up for MyChart. You receive your test results and …

  136. Deborah had lower spine surgery on 5/18/2022. Excellent nursing care in 7th floor. However, nursing care is stretched beyond their limits. RN’ s absolutely wonderful. They were all very professional, caring & willing to assist in every …

  137. The hospital is extremely clean and professional. I was well taken care of and comfortable. All staff from the Doctors to housekeeping treated me very well. But I was mostly impressed with the nurses assigned to me. These people as busy as …

  138. Wasn’t my first choice to take my mom here, but my dad eventually admitted her here and this is where she passed away after a long 4 month stay. …

  139. Even on a very busy ER day, everyone was courteous and took the time to explain to me what was happening. That experience continued when I was moved to a room.
    Thank you.

  140. From start to finish I had an amazing experience. The staff was polite and professional and ensured everything was done with quality and compassionate customer care was achieved. Thank you!

  141. We will be forever grateful to have chosen Alaska Regional Hospital and thank their staff for providing us with an outstanding experience, great outcomes and setting the gold-standard for medical and patient care. They did it better at …

  142. I have always been happy with Alaska Regional Hospital and this visit was without a doubt a great experience. Thank you for making my inpatient experience everything it needed to be and more!

  143. They weren’t really helpful and kept trying their hardest to send me to API FOR SIX MONTHS….. when I explained that wasn’t going to be helpful they called in a judge to see if they could override my order of no api then they tried to come …

  144. I’m a patient and I’ve just received a reverse shoulder replacement surgery. I’m very impressed with the attention and professionalism displayed.
    I’m completely satisfied that I’m in the right place.

  145. They got me back to be seen fairly fast but the staff was kinda rude and the lady that put my iv in kept trying to inject different meds without telling me what they were and when I asked she got kind of annoyed at her bedside manner was not the best but overall it was all right much better than Providence

  146. I am so thankful for all my nurses, and providers that care d for me and my baby. My expierence with Alaska Regional was impeccable. They addressed my concerns and showed empathy for, tried to comfort me and were very attentive to my needs. …

  147. My husband is currently in this facility. He has a severely high risk of sudden cardiac death. He requested I (his wife) be with him and they said no. But I watched 3 other spouses go in. …

  148. Exceptional care. Quick, personable, thorough,….all other healthcare facilities should take notes. We will always choose ARH for their truly “compassionate care”. Thank you!

  149. For personal reasons I asked for female nurses and was told it shouldn’t be a problem. I had a very exposed surgery. If it was a problem I’d expect to have been told. I was not. I was ok with the anastisiologist being male. The male nurse …

  150. Very positive experience. Admissions, operations prep, operation and post operative care were outstanding. Care and personal concern by nursing staff was excellent.

  151. I went to the ER. I wasn’t really able to breathe and the doctor and nurse I had were outstanding. They were kind and they were able to help me breathe better. Thank you and God bless you.

  152. The medical team are kind and courteous. They were very thorough about obtaining images and explained everything as testing went along. They are a skilled, professional group of women.

  153. Well, I’m giving 5 stars to the doctors, nurses, and technicians, and probably the whole staff except for that lady in the emergency waiting area, behind the window who’s not doing her job! She should be helpful enough to those people …

  154. I needed fluids in the ER and Dr. Dow , nurse Inessa and team were very reassuring and helpful. I was in triage less than two minutes before I was taken to a room and the IV started. Thanks team!

  155. I made an appointment for a pelvic US at the outpatient facility (bldg E)Went for a follow up transvaginal exam to check the thickness of the endometrium (on the order). I was instructed to drink water prior to coming (which I did) for an …

  156. I tried Regional for the first time for an emergency that resulted in a surgery. Received excellent care- friendly staff. Wished I had better pain management while I waited 10 hours for surgery.

  157. I was very impressed with the staff at Alaska Regional Hospital. Everyone, including doctors, nurses, nurse assistants, housekeeping, physical and occupational therapy, food service, and registration was attentive, helpful, efficient, and caring.

  158. I had a CSF leak patch done by Dr. Fix a little over a week ago. I was in pretty severe pain post surgery and had two good nurses Christine and Christy. They had great bedside manner and were on top of keeping my pain levels down. Cycling …

  159. Had great experience despite the bad event leading up to it. They took care of my wife very well and were very kind. One staff member even offered food for those who were hungry waiting on loved ones. Greatly recommend for services

  160. The mother and baby unit and labor and delivery nurses were incredibly nice, super helpful, cheerful and just so great! Best experience! And I’ve had a baby at Providence and ANMC lol ❤️❤️

  161. My experience was with the lab. All positive. Really disappointed with the decision to abandon the Senior Clinic. Yes, staffing is competitive and if you don’t pay and treat them well, they have options. For profit healthcare is out of control and that is what Ak Regional has turned into.

  162. I started in emergency and ended on 5th floor. I went to AK Reginal for I knew the expert care and service I would receive. Everyone treated me S if I were the only patient in there. Wonderful staff. And 5th floor nurses are the best. They …

  163. Was very face & efficient! I went into the ER for what I thought was Covid & turned out my gallbladder had finally had enough after 8yrs of trying to get it removed the hospital did an emergency surgery to remove it,I’m feeling so much …

  164. While I have given 3 stars, the blood draw I went in for was performed excellently and efficiently. The reason for only 3 stars is based on my years of experience with ARH where they have, in my opinion, degraded themselves from 5 stars to …

  165. All the staff we delt with were friendly, sincerely interested in achieving a successful outcome and knowledgeable about their duties.
    Communications with my care giver was timely and comprehensive.
    A very nice facility.

  166. I did have a wait, but it is expected when others are in front of you and the hospital is shorthanded. but the care is always great. I appreciate all of you, you always make me feel welcomed. Thank you for your service

  167. Not a fan of the ER, but overall my experience was good. Short wait time, nurses helped with with pain immediately and were very kind. The Dr on duty was very nice. I do have to say though that the waiting room was DISGUSTING, I was grossed out to even sit down.

  168. I recently spent 15 days in the CCU. The expertise and care of the doctors and nurses, along with the PT and ST Departments was amazing. They truly saved my life. They have such a stressful job, but yet they all act in a calm manner. …

  169. Everyone from the check-in, nurse, records, radiology tech, and the Doctor, was very professional, attentive, kind, and caring. They used the best knowledge and medical equipment to rule out possible dangerous complications. I am grateful they were there and had the expertise to help me.

  170. Everyone involved in experience for my procedure, was awesome. Well knowledgeable, polite and answered my many questions. No surprises. Procedure went quick and had no complications after wards and days after. Thank u all.

  171. Provider was excellent. However, when I checked in at 8:50am, some receptionist named Tess took my information. Was continuously distracted by phone calls, both personal and business conversations. After waiting for about 20 minutes …

  172. I have been a patient here for about 10 years and was shocked to hear that this clinic is closing. Finding a doctor that accepts Medicare is very difficult in Anchorage, Alaska so am starting my search now. The staff at the clinic has …

  173. My latest appointment with the hospital was for a CT scan. I arrived there at the requested time for checkin, completed a short form, got my test done and was home before my set appointment time. The entire staff is just great. Thanks for the great job again AK REGIONAL.

  174. We live in Kodiak. Our friend needed emergency surgery that our hospital couldn’t handle due to complications. They were told there were no beds in any of the Anchorage hospitals and he would have to be medivaced to Seattle. 1 phone call …

  175. I have not had a experience yet! My daughter is being sent there from Ketchikan for emergency surgery! I have not heard good things but want to give you the benefit of proving that you are a good hospital. I just want the best care for my …

  176. I don’t really come to Regional but my experience here for having my baby was tremendous. I want to thank the 6 wonderful nurses that took care of baby and me. The hospitality was very nice. Thank you again.

  177. I couldn’t have asked for a better team when I had my emergency surgery. Every person was so kind, thorough and diligent. You guys are all heroes. Never change and thank you so much for being amazing!

  178. When I came into this Hospital I had a cut on my knuckle the cut was highly infected with two forms of bacteria one was Mercer and one was a flesh eating bacteria the care here has been more than anyone could have ever hoped for the …

  179. All of the staff was so amazing. So helpful and kind and courteous. But especially My nurses, Veronica and Kristen and Jessica the CNA all went above and beyond. They were fabulous. Also , Monica the ekg tech was superb. I feel like I was in the best hands possible.

  180. Staff were great, friendly and professional. Anesthesia was perfect. I would have give a five star except was discharged with ankle surgery information when I had thumb fusion and was given a sling and swath instead of a regular arm sling.

  181. 9/14/22 Most unbelievable ER visit I have ever had. Not offered basics like a blanket, pillow, food, water. 7 hours of waiting to be released with no real diagnosis. They were unable or unwilling to obtain records from another local …

  182. The service was great here, the nurses are definitely 5 stars. The problem I had was everything was very far behind schedule. I waited at every phase for several hours. The longest being in the recovery room, I was Laying in the first phase of recovery where no one could come in for 7 hours, waiting on a room.

  183. The staff was very compassionate and efficient. My injury was not life threatening, but needed stitches. My only complaint was the waiting room was packed and at least one person was overheard being told she had Covid. In a packed wait room, this was worrisome. The wait time was awful!

  184. The staff were very helpful in assisting with the insurance problems I was having, they went the extra mile to assist me and I truly felt that they cared! I’m
    Sorry I dint remember the name of the lady that helped me at the registration …

  185. The service was excellent! From the front desk person to the African lady that was doing cleaning; she saw me in the room and asked me “How are you doing?” That was very sweet. The only thing I would suggest is to deal with the lack of …

  186. I was in a vehicle accident and broke my wrist. When I came into the ER, I was in a lot of pain. The staff was understanding, professional, and friendly. They worked at trying to relieve my pain and communicated with me the plan to get me …

  187. Every contact has been timely and professional. My only complaint is two-fold: 1) The labs part of the senior clinic has had hours of operation changing several times. Because I didn’t check first as I thought I knew, this resulted in my …

  188. There was not enough staff per patient. Staff were running from room to room. At one point I laid in a urine soaked bed for 20-30 minutes! It seemed like forever. My nurse thought someone else was taking care of me when in reality no one …

  189. I had a great experience at Regional when I had outpatient surgery in both October and November. The nursing staff was very attentive, informative and kind. There were minimal delays and I was very happy with the care I received and how my husband was kept informed during the process.

  190. Check-in to Emergency was quick. Not even 5 minutes. Got seen right away. Dr. Higgins and the staff did a great job, excellent bed-side manner. Busy night, everyone was multi-patienting. Still took care of me in timely manner. Follow-up doctor said Doc Higgins did a first-rate stitch job.

  191. The doctors were great! The nursing staff were very unprofessional. I was suppose to be hydrating, yet when I asked nurses for water, they replied, “That’s not in my job description.” Same reply when I asked for one of the nurses if they …

  192. The nursing staff were friendly, attentive, and skilled. The staff on the 7th floor made having to stay 3 nights in the hospital bearable. Meagan has a contagious smile and laugh, Alicia and Liz were attentive, patient and took time to show …

  193. a small glitch in my orders was quickly and efficiently resolved. the blood draw and CT scan procedures were done by experienced and accomplished nurses/technicians. i was very comfortable and confident in their hands. i thank you all for a very good experience.

  194. From start to finish every single person was pleasant and attentive. They must like their jobs to display such joy. My husbands’ surgery went very well and everyone communicated the steps of the procedure, keeping me informed as well. We were very impressed.

  195. Took my dad here for severe abdominal pain – in fact – still here. First off, we’re in the hallway, in the back, by the break room. Terrible to watch your dad in pain in the hallway, but I get it, it was busy when we got here. However, …

  196. I was impressed (and relieved) at how everyone at Alaska Regional took the time to explain procedures and answer questions. This is not always the case in the medical field. The folk that I had the pleasure of meeting understood that the …

  197. I love this hospital I gave birth here with my son and gonna give birth here again in April they have great customer service made me feel at home the nurse’s are always on it if I had to choose between regional and providence I’ll go with …

  198. Our Alaska hospital of choice for good reasons. The staff is excellent and friendly, that’s very important when you or your loved ones are stressed, struggling and in severe pain. …

  199. Fantastic and Caring Staff. The ER was Slammed on Saturday afternoon. The Receptionist managed an array of individuals with medical needs and temperaments. Dr. Christopher Calvert addressed my Medical Concerns. I had fallen and …

  200. Each and every staff member I interacted with was absolutely phenomenal. The level of care I received set a new standard. Big thanks to Megan, Trisha, Kim & Marie in L&D for taking care of me and my baby. And a special thanks to Brad in …

  201. I had a full knee replacement on Dec 16 and have nothing but good feelings about everyone from Alaska Regional involved. They sent an informative packet of info prior to the surgery and called a couple of times to make sure I was ready. …

  202. From walking in to the hospital to walking out three days later after surgery the staff was outstanding. The surgery went well , Dr. Euely was outstanding, the anesthesiologist was friendly and professional, the nurses in recovery had me …

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