My water is by Alco Water Services. Workers are dry and short with you while the customer has to wait to be attended in a long line. Why isn’t there online bill pay and they only accept cash? …
I worked with this company ..for about 2 months ..they’re supervisor Domingo doesn’t treat his workers right .he puts them down and is just unprofessional all the way around ..
If I could I would give this horrible business zero stars they are very unprofessional everyone that’s living in this area is being overcharged for free water I thought this was America everyone I have spoken too that pays at Alco has …
Very Rude, Unprofessional, and should update their company to allow paying by phone or by web, just so we can avoid having to go there and not waste a stamp.
Who says good service what century are you living in no excuse for them not to have on line service in 2017 only reason I see is to set customers up to miss payments so they can charge reconnection fees after they cut service
Terrible receptionists, rude and, yes, they do make excuses for their own mistakes. Im going to see if there’s another company we can go with, unfortunately I dont think we have a choice. :/
I set up a contract with this people, this is not a company, rude & unresponsible people, They ask me for deposit, I pay them the deposit they say when you terminate your contract you will have your money back longest there is not pending …
If I could give this company 0 stars I would. I was previously serviced by this company at my residence and they’re employee Domingo was really unprofessional.i over heard him talking down on his co workers and yelling at them while on the job .he was also rude when asking to move my car from front of my house to work on the water main
Thank you everyone. I am not a customer just looking for service. Your helpful reviews have saved me a lot of headache and disappointments. I will not go with Alco Water Service.
Alco Water _You still don’t realize that credit cards exist? Horrible place that only accepts cash money, therefore you have to be present in order to make a payment.
Unprofessional and unpolite. They are great story tellers, all receptionist have their own way to excuse themselves or blame someone else. Only accept cash, not cards. Will cut water if you don’t pay, so now you were warned. Prevent multiple trips and ask a zillion questions.
Alco is the most rinky-dink utility I’ve ever encountered. They don’t even have a website. The year is 2020 and they don’t even have a website for customers to access their accounts. Even adding my wife’s name to our account took two trips into the office and an hour standing there as the lady tried to figure out what to do. Sad!
Horrible customer service! Called Alco Water to ask about my water bill. When the phone was answered, she said “utility company”. I had to ask if it was Alco Water. It is very confusing and made me wonder if it’s a scam business. When …
This company provides really bad service, being the only company in the city, they take advantage of one. They do not send out the invoice and then charge a late fee, Nor do they have any online way to make payments. They also admit to …
I found the staff very helpful. I don’t understand these bad reviews!! Susie took care of my new account in minutes. She was polite, well spoken and knew her job. There is even a drive up window to pay your bill.
Didnt receive a bill last month and they blamed it on the post office so had a late fee for last month. They did not take it off, wish I could switch to a different company. Wish they cared for their customers and made it more convenient by …
Honestly I wish I could give this place 0 stars. First, they are extremely rude and unprofessional. Second, I went on vacation for not even three days. I had no choice but to leave my animals at home, plenty of food and water and they had …
If I could give them 0 stars or even -100 I would. They are very unprofessional and rude. I sent the check on the mail and even called the Alco water office to send them a copy of the check last month and charged me a late fee because “they …
Jobs run way longer than intended. Frequently unintended damage happens. Just about every time they work. This inconsistent water availability hurt poorer areas where they know they can get away with racking up hours without to question them. Would not use their services. Probably pay way more than quoted.
My water is by Alco Water Services. Workers are dry and short with you while the customer has to wait to be attended in a long line. Why isn’t there online bill pay and they only accept cash? …
Terrible service ..
Terrible company to work for
Very excellent service I don’t know why many people complain.
They do not take payments over the phone and do not have a website.
Horrible service. In this day and age they still can’t get with the program and get a website. Dealing with a Monopoly here
Very unprofessional RUDE AND THEY DONT WORK WITH YOU. WISH I HAD OTHER OPTIONS OTHER WATER COMPANY’S
I worked with this company ..for about 2 months ..they’re supervisor Domingo doesn’t treat his workers right .he puts them down and is just unprofessional all the way around ..
If I could I would give this horrible business zero stars they are very unprofessional everyone that’s living in this area is being overcharged for free water I thought this was America everyone I have spoken too that pays at Alco has …
Very Rude, Unprofessional, and should update their company to allow paying by phone or by web, just so we can avoid having to go there and not waste a stamp.
Who says good service what century are you living in no excuse for them not to have on line service in 2017 only reason I see is to set customers up to miss payments so they can charge reconnection fees after they cut service
Terrible receptionists, rude and, yes, they do make excuses for their own mistakes. Im going to see if there’s another company we can go with, unfortunately I dont think we have a choice. :/
I set up a contract with this people, this is not a company, rude & unresponsible people, They ask me for deposit, I pay them the deposit they say when you terminate your contract you will have your money back longest there is not pending …
If I could give this company 0 stars I would. I was previously serviced by this company at my residence and they’re employee Domingo was really unprofessional.i over heard him talking down on his co workers and yelling at them while on the job .he was also rude when asking to move my car from front of my house to work on the water main
Thank you everyone. I am not a customer just looking for service. Your helpful reviews have saved me a lot of headache and disappointments. I will not go with Alco Water Service.
Alco Water _You still don’t realize that credit cards exist? Horrible place that only accepts cash money, therefore you have to be present in order to make a payment.
Unprofessional and unpolite. They are great story tellers, all receptionist have their own way to excuse themselves or blame someone else. Only accept cash, not cards. Will cut water if you don’t pay, so now you were warned. Prevent multiple trips and ask a zillion questions.
Alco is the most rinky-dink utility I’ve ever encountered. They don’t even have a website. The year is 2020 and they don’t even have a website for customers to access their accounts. Even adding my wife’s name to our account took two trips into the office and an hour standing there as the lady tried to figure out what to do. Sad!
Horrible customer service! Called Alco Water to ask about my water bill. When the phone was answered, she said “utility company”. I had to ask if it was Alco Water. It is very confusing and made me wonder if it’s a scam business. When …
This company provides really bad service, being the only company in the city, they take advantage of one. They do not send out the invoice and then charge a late fee, Nor do they have any online way to make payments. They also admit to …
I found the staff very helpful. I don’t understand these bad reviews!! Susie took care of my new account in minutes. She was polite, well spoken and knew her job. There is even a drive up window to pay your bill.
Didnt receive a bill last month and they blamed it on the post office so had a late fee for last month. They did not take it off, wish I could switch to a different company. Wish they cared for their customers and made it more convenient by …
Honestly I wish I could give this place 0 stars. First, they are extremely rude and unprofessional. Second, I went on vacation for not even three days. I had no choice but to leave my animals at home, plenty of food and water and they had …
There isn’t a half star option but theyre ALWAYSSSSS RUDE.
Bad customer service. Can’t make payment over the phone and they take only cash. Very poor service.
If I could give them 0 stars or even -100 I would. They are very unprofessional and rude. I sent the check on the mail and even called the Alco water office to send them a copy of the check last month and charged me a late fee because “they …
It is 2023 and Alco Water is still not accepting payments online or over the phone. Only cash and not website.
There’s this thing called technology & many of us use it to pay our bills online. Time for ALCO to get with the times & offer this service
Jobs run way longer than intended. Frequently unintended damage happens. Just about every time they work. This inconsistent water availability hurt poorer areas where they know they can get away with racking up hours without to question them. Would not use their services. Probably pay way more than quoted.