Alford Home Solutions

Masonry/concrete, Alford Home Solutions

Alford Home Solutions is the local expert for foundation repair, basement waterproofing, crawlspace repair, concrete leveling, gutters and pest control and more. We proudly service Charleston and all of the Tri-State Area. Contact us for a no-obligation estimate for any of our services.

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Alford Home Solutions Reviews ( 163 )

  1. Great place to work and do acceptable and unbelievable work stay to there word if it needs fixed they can fix it and if anything happens to the installed product stay to there word of a company and fix it the right way

  2. I called for a estimate only thing that the guy wanted was me agree to pay him to do the job no written contract or anything he didn’t even look at my house all he wanted was money when I told him that i wanted what he was going to do on paper he just left

  3. Concrete lifting…they promised more than they delivered. They didn’t lift the concrete, but then claimed they stabilized it? No refund or discount offered.

  4. I love how their own staff members are giving a five star rate and review.
    If you knew how many of your calls get rejected and sent to voicemail when the people in fact are in their office, you’d reconsider business with them.

  5. My name is Rick Walters and lease is at 5008 Bennington Drive in Cross Lanes West Virginia we would like to post the following information about offered homes Solutions and some driveway work that they just completed for us within the last …

  6. The workers were easy to deal with, took time to explain services, were very courteous, friendly, and professional and showed up on time when they said they would.

  7. Love the job you guys did today on my driveway!! Every single person I’ve dealt with at Alford has been friendly and helpful. I highly recommend this company!

  8. The personnel are all very professional and great to work with. Their construction and workmanship is outstanding, and they are very responsive to any issues you might have. I would definitely recommend Alford Home Solutions.

  9. Very friendly, helpful & organized & flexible with scheduling. Still early in the process but are definitely helping me get pests of all manners (including mice) under control. They definitely have the skills & the tools to get the job done.

  10. I edited this review. I am currently in litigation with this company. Went to church with Chris and thought he was of solid nature. Several jobs I used him for as rehabber have all come back asking for warranted work. Unfortunately, during …

  11. Alford Solutions really does a great job. I am in Nitro, my foreman Mike Stewart has a really good crew. They show up early and get the job done and done well!

  12. I had my foundation supported. Unfortunately that service was incorrectly sold to me and what was said that could be done to my foundation in fact couldn’t be done. But the crew and sales rep were such awesome people we found a solution.

  13. Alford Home Solutions has been drawing monies out of my Mothers account without my permission. I have been paying with checks, except one time I paid with Credit and I found they have been double billing me since that time. I pay with a …

  14. Couldn’t be happier with Alford Home Solutions and their help in correcting our foundation problems and cracks. Foreperson Tamarra Deal and her team of two showed up on Nov. 19 and finished the job on Nov. 20, just as promised. Six push …

  15. RW Wiseman was the representative I met and performed my home inspection. As an aging widow I am often uncomfortable with contractors coming to my home. He was so professional and so easy to talk with. RW struck me as a very professional, …

  16. Josh Perkins and his great crew (Ron, Chris and Christian) did a spectacular job stabilizing the foundation of our garage–heavy rain and mud did not stop them. Polite, hardworking and professional!

  17. My experience with Alford was great from start to finish. They made sure everything was communicated clearly, the prices were reasonable, and they went above and beyond with the job. I will definitely be using them again!

  18. Alford did a great job at my daughter’s house. Standing water under it was wicking up into the house causing high humidity and putting the foundation in jeopardy. Now the crawl space is completely encapsulated and equipped with a …

  19. My wife and I have always wanted to take advantage of the view from our back deck. Now we can! The deck sunroof that Aaron Jefferson designed for us is perfect! Now we spend a lot of time enjoying the view! Thanks to Alford Home Solutions!

  20. I have been a customer of Alford more than 30 years and have always been very pleased with the level and quality of service. The technitions have always been knowledgeable and friendly. I have been a monthly customer over the entire time …

  21. I had a foundation stabilization done with push piers. Josh and his crew were professional and did a great job. They let me know beforehand what they were doing and what to expect. Very satisfied with the service the provided.

  22. Recently used them for a new sunroom after previously using them for termite treatment, sill plate repair, and waterproofing of my crawl space. They aren’t the cheapest you will find, but they are punctual, professional, and I have been pleased with all the work they have done.

  23. **********correction*********
    Did come back and fixed the mold that was on the wall in the basement and added some chemicals to try and remove the mold from the wall it seems to have worked …

  24. We have found Alford to be the best Exterminator around. They are so professional !!they are quick but thorough they are extremely kind and helpful. Our rep named Clint is exceptional

  25. We contracted Alford to waterproof our small unfinished basement. Jason Canfield was our service rep, and was professional in doing the walk through, explaining what would be done, and providing the quote. We were scheduled for work to …

  26. DO NOT use Alford if you have a termite issue.
    We Hired Alford to exterminate termites in our house last fall. For $1,200+ they came out and treated the wall that the termites swarmed from and set up their …

  27. This is the kind of work Alford does.They dont clean and glue their fittings except with mud and when they fail they say I should have had a yearly inspection.
    My pump under my home probably held together till they were paid and then blew …

  28. Called this place a month ago stressing the urgency that I needed my bathroom completely remodeled and they assured me they offered all the services I needed. A week later I called back and asked the same woman I’d spoke to if they did …

  29. I am the Hospital Manager at Animal Care Associates, Inc. in Charleston, WV. We recently had the entire floor in our boarding resurfaced. This included grinding down the old floor, cleaning up the micro-dust, washing it down, then laying …

  30. My basement walls were under pressure and giving way. Alfords came in and installed helical beam supports along the entire backwall. Additionally, they updated the floor waterproofing system and installed a beautiful new sump pump. Its …

  31. Honest and fair company ! My new bathroom is first class work! It’s beautiful and has a lifetime warranty!
    The team at Alford Home Solutions work together! I received several quotes! I …

  32. Their Office Staff and Field Techs are very polite, efficient, and very knowledgeable about how to best treat our home for home service and pest controls. I highly recommend Alford Services and I won’t hesitate to call for their services in the future. Thank you Alford for helping us with handling our problems!

  33. FIve stars for professionalism and integrity. The entire staff is courteous and very helpful. Always returned phone calls promptly which is so unusual in the business world today. When I ran into some issues with my contract, they willingly worked with me to resolve the problem.

  34. We got or crawlspace encapsulated with a dehumidifier, a smartdrain for the water to run into, and a crawlspace door installed with well around the crawlspace. …

  35. I am very pleased with the work Corey, Cody, and Alex did waterproofing my crawl space, which was no easy task.
    They were very professional, knowledgeable, honest, friendly, and respectful …

  36. Alford replaced some floor joists and secured the main beam in my house. Strong, even floors now and they left the work area very clean. Aaron was great in explaining my options without any high-pressure sales tactics. All in all, Alford was good to work with and I’m confident that the repairs were done correctly.

  37. Very happy with the quality of service provided by Alford. The crew was very polite and hardworking, even while working outside in below freezing weather. I would certainly recommend using Alford Home Solutions if you are experiencing any foundation problems.

  38. Meredith & Kevin were both very helpful. The staff kept in touch prior, during and after the job. Meredith was knowledgeable in assisting us in choosing our design. Kevin is a skilled craftsman at his profession, and kept us informed …

  39. The technicians that came out were Greg and Jason, both were super professional and answered all of my questions about the process. Great service, great communication about when they would be there and what the process would be. Would definitely use this company again.

  40. I had a foundation issue in my basement in which Alford installed carbon fiber to fix the problem. Alford came out in a timely manner to give an estimate. From the initial in home consultation to the completion of the project, we were very …

  41. Totally satisfied with both bathroom remodels by Alford Home Solution. Our installer, Kevin, was absolutely the best I have ever encountered. On time every day, courteous, cleaned up everyday and HIS WORK WAS PERFECTION AND TRUE …

  42. Dustin came out to my home to look the project over.He took his time and was not in a hurried state at all. I appreciated the fact that he earned my business. I work with contractors all the time they don’t mean to do this but they do. They …

  43. All employees were VERY professional and friendly. Their quality of work was fantastic. We are very pleased and will be contacting Alford Home Solutions in the future for other work we need done.

  44. Kurt Newhouse has always been polite, friendly, and one of the most knowledgeable people in his field. He is extremely easy to contact and very flexible depending on our schedule.

  45. I knew I had a mold issue and brought Alford in to give me a quote. During the inspection they found some dry rotting floor joists. They talked me through all the options and I hired them to repair the floor joists, add additional supports, …

  46. I have used Alford Home Solutions to resolve flooding issues in one of our facilities. The work was done two years ago and we have not had any issues since. They are quick, professional and responsive. We have called upon them again at …

  47. Alford can be thankful for their staff – Jaylon Abbott was an amazing worker. He corrected two problems that existed while enduring freezing temperatures (in a crawl space). Very courteous – great representative for your company. Thankful he was sent. Hard to find such competent young workers these days. .

  48. Kurt is very thorough in his inspections and treatments. Very professional and courteous. A real asset to the company. I’ve been very pleased with Alfred’s service over the years.

  49. I am the secretary at Trinity Lutheran Church and our tech Shane comes once a month for preventive services and is very responsive when we alert him to an issue. He makes sure to immediately follow-up in between visits when there is an issue and is very personable and easy to work with.

  50. They jerked me around wasting my time with what i now expect full intent of not hiring me or could have been a break in chain of command. either way i dont work with ppl who dont want me, and really sux for them cause i was looking forward …

  51. We are very pleased with the bathroom remodel Alford’s created for us. The staff was very professional from start to finish. They helped us make good decisions during the planning and they stayed in touch and updated us throughout the process. The installer worked quickly and did a great job. The finished product looks wonderful!

  52. Overall our experience with Alford was very good. My husband is retired so he was home with them to help oversee the progress. They stayed late the last night to make sure that the job was complete. We had an event that I needed to attend …

  53. I used Alford for concrete lifting on my sidewalk and driveway. While this normally would have been a one day job, Mother Nature had other plans. While the work had to be done over three days, the crew and company were always very good …

  54. I had a sidewalk that was crooked and was a trip hazard. I also had a driveway with several cracks. They straightened the sidewalk so that I can walk on it without worrying about tripping. They filled in and sealed the cracks in my …

  55. Taylor Bradley and Evan Adkins repaired the cracks and lifted and leveled my patio. They were very friendly and professional and explained everything to me. Cleaned up when they were done and asked if I had any questions. Would highly recommend them and will have them back for additional work. Thank you both!

  56. We just recently had a drainage system and full encapsulation of our crawl space completed. We are extremely pleased with the workmanship and products offered by Alford. Big thank you to our Salesperson, Geoff and Foreman, Aaron for their hard work on our project. Highly recommend!

  57. Reasonable price, exceptional work, the crew was extremely friendly and went above and beyond to make sure I was satisfied with the work. I needed the work done quick because I had a lot of water standing in my crawl space. Alford’s was …

  58. I am extremely pleased with the encapsulation of my crawl space. I want to properly recognize Christian VanCamp, Mical Wesley and Zach Ingraham for their courteous, respectful professionalism. They answered all my questions, meeting with me …

  59. Kurt is great. He is kind and knowledgeable on what and how to take care of insects in my home. Kurt has been the one person that has been spraying our home since we started with Alford . I would recommend Kurt to anyone using Alford .

  60. Taylor and Evan were punctual and ready to work. They were here to lift my concrete porch. They explained the process to me and took questions professionally. We thought we might had an issue, but they investigated and provided a solution. …

  61. Danny Cook was extremely helpful and informative. He instructed us what needed to be fixed and walked us step by step through the entire process leaving us without questions.

  62. Matt Kitchen, Josh Perkins, and Jayden Arbaugh were professional, polite, and quick. I could barely tell that my yard was excavated after they finished. They were so good to answer our questions and explain what they were installing. I would definitely choose Alford again.

  63. I had a large stairstep crack in my garage wall that needed addressed. I had Alford give me a quote along with 2 other companies. Alford was by far the best all around, not only were they more affordable they were on time and very …

  64. The 3 crew members: Aaron Davis, Josh T., Travis F., were very professional. We scheduled to complete the project the week of Thanksgiving. The crew showed up when expected with proper attire. They were very polite and respectful toward …

  65. Absolutely wonderful work! The technician Jason was extremely helpful (and successful) in troubleshooting the issues with the rodents and insects that were getting in my house. I cannot recommend Alford Home Solution (and their technician Jason) enough! If you’re looking to hire an exterminator, this is who you want working for you!

  66. I had a big waterproofing job done, and I could not be happier with the crew I had. I had a number of estimates done, and most companies were estimating that the job would take at least a month. Aaron’s crew finished it in less than two …

  67. I contracted with Alford for foundation repairs, floor support and crawl space encapsulation. Cody and the Alford crew who did the work – Paul, Jayden & Joe – were all very professional, diligent and courteous. Cody was an incredible …

  68. Carlos Castillejo and Marshall Lewis did a fantastic job. They put in four long days on a big project. They lifted concrete and sealed it. They also completely resurfaced two garage floors. Carlos and Marshall took the time to completely answer any questions I might have had. Thank you

  69. Alford raised our driveway level with garage entrance. The driveway had sunk several inches below garage entrance over 30 years time. Andrew Weyrich and Jeff Wells were professional, knowledgeable and fully explained the work to be done. They did a fantastic job.

  70. Shannon was really patient with me when I needed to schedule an inspection and despite some dumb email problems I found out were on my end she graciously helped to get me the reports I needed in a timely manner. Much appreciated

  71. We couldn’t be more pleased with the services provided. We had an issue with moisture in the crawl space that was affecting the floor joists and Alford did a complete encapsulation to remedy the situation. From the initial inspection to …

  72. We hired Alford to repair sunken concrete on a patio and parking pad. It was a big job. The concrete had split in several places and the vertical gap between one side and another was as great as five inches in places. We didn’t know what …

  73. Living near the river we have had issues with spiders, mice and flying insects. Since starting the pest control service with Alford, we have been more than pleased with the result. Greg and Kurt have been timely and efficient and as part of …

  74. The crew was very professional, and did excellent work. Friendly and took the time to answer all my questions, and I had a lot of them. Aaron Davis is an excellent leader, and Josh T and Travis F are two of the best workers I have seen in a long time. ALFORD is very lucky to have this team.

  75. I think if you have Andrew and Zac seeing your project through you’ll have nothing to worry about. Let them know what you need and they will make it so. Very professional and very courteous crew. AHS is lucky to have them on their team.
    Eric and Tisha Jackson

  76. I’d give negative stars if I could. DO NOT TRUST THIS COMPANY. I am unsure if my mother used them or not but she died in December and I’m guessing they kept her debit card info on file to fraudulently charge out of the account she is no …

  77. Great team -Aaron, Josh, & Marquese were very professional, did a great job, fought through the difficulties you normally find in an older home.. I would recommend Alford and this team to anyone looking for basement waterproofing.

  78. We used Alford’s for our WDI inspection and they were awesome! Steve completed our inspection and did a great job! We also received our inspection report the same day, which was very helpful. Highly recommend them for any pest control service!

  79. Christian, Mical and Derick worked on stabilizing the foundation of our house. They worked tirelessly. Christian explained everything they would be doing each day. He answered all our questions. The guys were very polite and respectful. The floors feel so much better.

  80. Lifted and leveled driveway and outside steps, and cleaned, sealed and installed garage flooring. Carlos and Jeffery were very professional, courteous, and worked hard to finish the project within the allotted days. Carlos kept me informed of progress and via text messages which was very helpful.

  81. Carlos and Jeffery did a great job on our front porch. They were here at the time they stated they would be here. Everyone that has seen the job they did, tell us how much they love their work. They were very professional and courtesy to my husband and myself. Thanks Alford!

  82. Alford Home Solutions fixed my concrete driveway, they lifted it and made it level again. They also buried my drain out into the yard to prevent further damage to driveway. Andrew and Zack were very professional and worked very hard to repair my driveway. I am so pleased and would recommend Alford Home Solutions.

  83. Matt & his crew did a fantastic and very professional job stabilizing our garage wall with tie backs. We had a structural engineer look at the completed work who was also very satisfied with the work. There was a lot of dust even after the …

  84. These folks were great. Timely, free estimate. Great customer service. They always answered calls and emails, usually within hours. Answered lots of questions cheerfully. Explained pricing in detail. Once contract was signed the crew showed …

  85. The crew did a great job! Aaron Davis the foreman answered all of our questions during the process. He was very friendly and professional. Josh T. and Travis F., the crew members were also professional and nice! They all worked hard, even …

  86. Dennis and Mike were efficient, hard-working, and very friendly. Would recommend services! It is hard to believe two men could complete that job in the short time it took.

  87. Christian VanCamp,Tanner Estep, and Drake Cline were very professional, polite, respectful, and hard working. They were a good team. I am impressed with this company and what they did for me. I highly recommend them.

  88. We had our crawl space encapsulated at the beginning of April this year and not long after that rain water entered our crawl space and water rose above parts of the encapsulation. After Alfords came back out, we were told we needed a …

  89. Crawl space encapsulation done. The crew of Justin Tyler, Travis Fulks and Levi Blake, was outstanding. They did an excellent job on the encapsulation, always went above and beyond. They answered all of my questions. They also found …

  90. They did an amazing job!!! So happy with the outcome of our basement!! Ryan Holmes, Christian Vancamp, Drake Cline, Tanner Estes, Dennis Newton, and Mike Stewart have our heartfelt thanks!! Highly recommend Alford Home Solutions!!!

  91. I firmly believe in supporting local businesses and the staff & technicians at Alford pleasantly surprised me as they exhibited “customer 1st” skill sets and were very professional from start to finish. I would especially like to recognize …

  92. Jaylon replaced 2 sump pumps for me. He was on time and worked very very hard until after dark. I was very impressed with him. Zach from sales was very helpful and I appreciate Mr Hatfield the Sales Manager for getting everything squared away for me.

  93. Greg was very professional, polite and courteous. He explained everything in detail of what he was doing. He did his work in a timely manner and made sure I was satisfied with the job. Very good company.

  94. We had Alford put us a sunroom on the back of the house using our existing porch. Dennis Newton and Mike Stewart did an excellent job!! They were quick and efficient. I am in love with my new room.

  95. Dennis and Mike did an awesome job building our Sunroom. They are very knowledgeable and experienced and explained the process throughout the install. They were very pleasant and I had a great time talking with them. Highly recommend !!!

  96. Aaron Davis and his crew did a fabulous job with half of our crawlspace and really worked hard to get the job done. Christian and his crew also worked well getting the other half in shipshape. Zach Hardman was very responsive and easy to work with. Thank you all for your efforts.

  97. Kurt relieved me of a terrifying discovery of a large nest of yellow jackets in the outside wall of my attached garage. He responded promptly, was very knowledgeable about the proper actions needed to alleviate the problem, and he …

  98. Salesperson said they could level concrete to match the existing concrete once workers showed up said they couldn’t. Couldn’t really cancel work because they would keep deposit which was several thousands of dollars. Also they were over two …

  99. Cody, Jeremy, Brandon and Corey did a great job working on our foundation. They were on time everyday, cleaned up after each day’s work and very professional to my wife and myself. It is great to have someone who can be trusted working on …

  100. Skye was great to work with and was always happy to answer questions and quick to respond to text and calls. Cody and his crew were professional, friendly, and knowledgeable. They cleaned up after the job and every day before leaving for …

  101. Outstanding! Alford’s website says you can “get a free estimate”. You get more than that! You get a team of people who show that customer service is still alive and well. I got a quick reply to my request (thanks Casey for the phone …

  102. Dennis Newton and Mike Stewart came to inspect and evaluate my sump pump problems. They did so very professionally, were very polite and courteous and when I agreed to the repair and replacement of the main sump pump and outside drain they …

  103. Alford did a great job repairing my old cement driveway. I was especially pleased with their installation crew (Evan Alkins and Carlos). They showed excellent attention to detail doing their work. Very cooperative and easy to work with. Looks like they saved me the cost of a very expensive new driveway for several more years.

  104. Shout out to Carlos & Jeffery for doing a great job installing my polyaspartic / epoxy garage flooring. They showed up early both days, did a great job, cleaned up afterward and were very personable to talk to. They answered all my questions and and clearly knew what they were doing.

  105. Alford did a crawlspace encapsulation for us including sump pumps and dehumidifiers. Everything turned out great. Our crawlspace is dry now and looks fantastic. …

  106. Temo Sunroom Addition – Home renovations and construction can be very stressful. Effective communication with your contractor is key to keeping the stress level low and knowing the exact status of your project. Alford does a excellent job …

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