Very personal and professional! The team Alhambra is awsome and will customize lending for you and your needs! I received follow up even after they … See more
Read More| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
7339 N 35th Ave Ste A, Phoenix, AZ 85051
(Translated by Google) Very good service and in my language thanks to the cashiers God bless you …
They never answer the phone!!!!!
Waiting was long bit aervice was welcoming
Love the staff and love the service beautiful people with a heart
worst service i have ever had with a credit union
I being banking with them for years and the service keeps getting better and better.
Rude manager named sonia they just leave the phone calls ringing all day and everyone ignores
Great place to bank! Love the staff,love the service.
I had an amazing experience. Ronnie is awesome.
This bank is amazing keep up the great work
They are very friendly and quick to respond to loan request.
Best credit place to go to with the lowest interest rate I’ve ever gotten. Ronnie is the best!
Staff Is incredible! I highly recommend Alhambra Credit Union
I have used many different banks and I am extremely happy with the service at this credit union.
Great credit union…If you’re looking for an auto loan contact Ronnie you won’t be disappointed!
I APPLIED FOR AN AUTO LOAN. MY FIRST TIME FINANCING A CAR. RONITA AIWAS MADE THE ENTIRE EXPERIENCE GO SMOOTHLY. SHE WAS SO HELPFUL, PATIENT WITH ME AND MY HUNDRED QUESTIONS, AND WAS WITH ME EVERY STEP OF THE WAY. I SIGNED MY AUTO LOAN YESTERDAY 02/14 AND I WOULD TOTALLY RECOMMEND THEM TO ANYONE. THANK YOU RONI FOR YOUR AWESOMENESS!
There of no help on the phone. Can’t answer questions and Jessica will transfer you over to an endless transfer to no where. Horrible service.
The experience I had while getting my auto loan as a first time buyer was so easy, and they really helped me get the interest rate I wanted. Awesome place with a nice staff.
Have called on many occasions and can’t get anyone to answer the phone. If by a very lucky chance you talk to someone they don’t seem to know anything about your account and say they will call you back, obviously that never happens. Wish I never did business with this company and I for sure never will again in the future!
Ronita Aiwas was helpful and provided excellent customer service! Truly enjoy doing business with Alhambra Credit Union!
Just want to say “Thank you” to the loan department and this My credit union I have been with them for many years’ They are truly a Blessing and have always have been. Thank you” Thank you again.
Roselinda Saldana
Once more, Sonia Cardona has done an amazing job with her expertise!
We love this bank especially Sonia , she’s always answering our messages on time and helping me with everything I need right away.
Sonia & Brianna are great! Easy to work with and made the loan process simple and quick. Highly recommend.
Your friendly neighborhood bank. The staff always provides excellent customer service and instant loan approvals.
Any financial needs please do not hesitate to reach out they’ve helped me out so much from checking, savings to improving our credit and getting us approved for an ATV.. thanks Sonia 🙌🏼 …
Michelle Salinas is the dopest person to deal with!!! She is extremely helpful and attentive and really makes you feel like she cares and can help you! Sonia is also extremely dope n super helpful!!!
Briana is absolutely Amazing. No matter what type of question I have she is consistent in being professional and good at her job. Will always bank with Alhambra CU as long as she is there.
It was 100 degrees outside today and about 6 customers standing outside waiting in line to use the walk up because the inside is still closed due to covid. I knocked on the door to get the attention of staff and was blown off. I then let …
I have been with many banks and credit unions. Closed all of them due to there workers being rude. But ACU is a keeper!! They treat me as an individual that’s awesome! I know my money is in good hands as well as my auto loan. Thank you ACU employees
I really don’t understand how this establishment is still in business. It is truly sad that people like Irma are in a customer service position. Irma should not have a job! She is lazy, unprofessional, and never has any answers. It’s always “let me talk to my CEO and I’ll call you back” then sge never calls back.
I love you guys!!! I have been working with Sonia and her team for years and have always been so happy with everything i do with them!! Thank you Alhambra phx!!!
I hate my bank so much. Constant problems with accessing my account especially during urgent matters when I need money.
Part 2. Oct 2017, I finally closed my account. Final straw, couldn’t get access …
Five stars well deserved, Sonia Cardona has been helping me for over a year anytime I have questions or need help I just reach out to her, I recently started working with Breanna as well and she’s been awesome, Sonia and Breanna are great ambassadors for Alhambra, they both deserve a raise!!!
all staff has amazing customer service and the office is always clean, I recommend “Sonia” the sweetest and most helpful person ever, she NEVER disappoints !!! the only person i will trust with my accounting 🙂
So I opened up a credit card with a limit of $100 that I put out of my pocket as a credit limit so I got an email recently stating my account had been closed and I figured I would call the bank to ask what happened to the $100 I had put …
Always amazing customer service and willing to go over and beyond for their customers! All employees whom, I have worked with have been very helpful and makes things so less stressful. They are all very efficient and prompt! The processes are smooth and not difficult! All ACU employees are a great asset to the ACU Family!
This credit union is very friendly and helpful ! If you ever need a car loan, Ronnie is the best to go too . She is excellent in explaining what the best option for you is and will help you save money and time !
I am not one to write reviews, however this company needs to be exploited for their unethical business practices. We took out a car loan in 2011. The car was to be paid in full December of 2017. We received a balance owing still of over …
I love banking with Alhambra, I have been with them for years, and my banking experience with them is the best ever. I highly recommend them, and will never bank with any one else. The staff treat the members so personably!! They are all awesome 🙂 Thank you Alhambra for the best service ever!!
My husband and I worked with Ronita on a credit card. She was very responsive and so helpful. Her customer service is outstanding and she went above and beyond for us. I would recommend Ronita to anyone she is amazing!
I am so glad we are members of the Alhambra Credit Union. When I hear people complaining about their bank I just say…join my credit union. They have been so helpful in so many ways..especially buying new cars. Love you girls, and Michael and Eddie.
I have an account with this place and multiple times over the past year when I’ve had a question, I’ve always had to call and email multiple times before getting any response at all. When they finally do respond, they’re always abrupt and …
Ronnie has helped me with 2 of my loans now, she’s knowledgeable and helpful. The process is very straight forward when you work with someone that knows what their doing, and she did a great job getting back to me with information promptly.
Ronnie was great. She explained everything to make my daughters first purchase of a car a great experience . As always Alhambra Credit Union is very caring of their members.
I started banking with Alhambra when I got my first car and I decided to open a checking, savings, and credit card account since I figured I already had the loan. Each interaction with this financial institution is painful due to the …
Words cant describe the positive impact Sonia & Erma made/make in people’s lifes.
It’s more then getting lending as your a number and a credit score. This team of …
Janessa was incredibly helpful and knowledgeable! She got me qualified and approved for a car loan quickly and efficiently. The loan process was seamless and easy thanks to Janessa!
Just financed my 3rd vehicle with them and I’m 18!!! I got a great rate with great service. Always fast and super helpful. I am a life customer! Treat your bank right and they will treat you better!!! Thank you so much to Evelyn for being the best loan officer! Love this bank. 10 stars for me.
Sonia Cordona went out of her way above and beyond for our loan. We have banked with Alhambra for years and have never been let down by this bank. If you want honest reliable customer service. Alhambra is the place to go.
Great experience!! Ronita (Loan Officer) was such an amazing person ! She helped me with my loan and made it possible for me to get my first car !!! She’s there when you need her !! Have a question? She’s there. Definitely recommend Alhambra Credit Union!
Employees here are always so helpful, kind and go above and beyond to help their members! Sonia has helped me multiple times from assisting me with my credit card to helping me understand how loans work and just overall made my experience super enjoyable. I would come back just to see her any day!
Ronnie is great! She had my refinance done in less then 24hrs! I’ve have been a member for 20 years and always have my car loans through them!!
I am definitely appreciative that I have a loan from this institution for my vehicle, however it is absolutely ridiculous that someone would charge the Borrower $15 to pay on a loan. …
My family has needed extra help to pay down debt. With a low low interest rate Alhambra approved us for a line of credit. Thank you to Sonia and the rest of the team for assistance. It was easy to apply online. Then Sonia reached out by phone to finalize everything. I give high marks to my local Credit union!!
Thank you Sonia!
I AM beyond satisfied with my car auto loan process with Ronita Aiwas at Alhambra Credit Union. Not only did she explain what my rates would be based off my credit score she help me with an extended warranty and gap insurance. Their prices are way better than the car dealerships. I am so happy I decide to use them. SHE IS AWESOME
I’ve been a member for quite some time and i just financed my first vehicle with them and i got a great interest rate!! Ronnie was awesome, she went over and above to make sure i got a good deal. I didn’t have to go to the hassle of going …
Doing my financial business at the ACU is the most wonderful experience ever. The Phoenix office is so warm and welcoming. I never feel like a number, but a real and important member of the ACU. They know my name and I am always greeted …
I had the pleasure of working on my car loan with Michelle Salinas. She made the process super easy and got me a great rate! I highly recommend Michelle and everyone at Alhambra Credit Union.
I don’t know where to start when it comes to Michelle Salinas at Alhambra Credit Union. I called her almost a year ago and explained my situation of my car being totaled from a car accident and that I needed another car. I had just closed …
Sonia and Eddie are fantastic!!! Took care of me with my checking account and Car loan. Highly recommend
5 star rate as you get beyond 5 star service at the West Valley office. They take care of my family and I with a smile and treat us like family. My daughter bought her 1st car and they financed her making the process simple, understandable, …
Alhambra Credit Union is very User-Friendly, easy to use on their online payments, They have a wonderful staff, are extremely helpful and willing to work with you over the phone or in person, even online. Great Service! I would recommend this credit union over any others to anyone for finance help. 10/10 !
I financed the second car with Alhambra and i just LOVE them! They really go above and beyond to help the customers. My loan officer was Ronnie and she was just AMAZING! I would recommend her to anyone! Shes quick, efficient, and really …
It is always been a pleasant experience when conducting business with Alhambra Credit Union. I have been a member for 16 years and Eddie Moraga, Kristen Petterson, Ronnie Aiwas and Erma Frank are some of the great people who have helped me …
Alhambra credit union is amazing pretty much my whole family has had or currently has a loan here. They are so easy going and every process is super smooth! Very respectful and always has your best interest at heart! Recently worked with …
I have been here several times to make my car payment. My loan is originally through Hughes but Alhambra is a sister credit Union so you’re able to make your payment here. Each time that I have been the office is clean & there is hand …
This is my first experience having a car financed through a credit union and I like the personal touch of a smaller institution especially because I can be a pain and a whiner and they are always upbeat and professional. They are lighting …
I want to thank Ms. Delgado for all of her guidance during my visit to the credit union. Her kindness and willingness to help me made a big difference . Glad she is part of your team.
I absolutely 💯 love, love Alhambra credit unions and the staff at both locations. …
Alhambra Credit Union was referred to us by an Automobile Wholesaler many years ago. We have used them for all of our car loans and Sonia in the Loan Department has been Awesome! She has worked with us on all of our transactions and has always been there for us!
Alhambra credit union has been nothing but the best for my loans and heloc. The process has been easy and the people that work there are very pleasant and attentive to your needs. They are very easy to work with. I 100% recommend Alhambra Credit Union
Sonia Cardona Operations Manager was absolutely the best person I could have ever had the pleasure of working with. She went above and beyond to get my vehicle refinance loan complete within 24hours finding the best interest rate. She was …
I have been a member for quite a few years, and absolutely would recommend this credit union to everyone I know. I have used several of their services such as a vehicle refinance, and signature loans, and they have always had the best …