Got right back to me when our connection was lost. Told me what to do, stayed on the phone with me until the problem was resolved. Very knowledgeable and friendly people and good service.
I can’t even tell you how professional this company is! We were having trouble with our internet and they came out right away and helped walk us through the problem and showed us how to fix it. They spent time explaining to us how we can prevent it in the future. I would recommend them to everyone I know
This service is great!!! I’ve been a customer for almost half a year and i can say without a doubt, after several other terrible ISP’s in my area, i’m extremely satisfied with the service and will continue to use it.
I just got my internet service connected this afternoon, and so far, I am in love with the speeds, compared to the past company we were with! The guy that installed our service was very nice and professional! Very impressed so far! Thank you!
Awesome customer service! Kerry was super helpful and knowledgable. She spent a great deal of time informing me about services and how the Align Tech infrastructure works. Great Durango local company. Highly recommend giving them a shout!
Love these guys! I’ve been with these guys for 3 years and have nothing but good things to say about the service and the folks who run Aligntec. They are even putting up brand new dishs at both the landlord and I’s house’s! I couldn’t be …
We have only had Aligntech for a few days but we are extremely happy thus far! We got the 50mb plan and this is great internet. Last night we streamed Game of Thrones in HD quality with absolutely no buffering.! We cancelled our …
Arriving in Durango, my small family had to stay with my in-laws for a few months until we were able to close on our Durango home. When we first arrived, the internet service my father-in-law had subscribed to was HughesNet satellite …
I have been trying to speak with someone, anyone for a week and a half that can explain how my internet will be fixed. Hours on the phone daily with some call center that actually say nothing can be done. Well, yes there is, it’s called …
The customer service of AlignTec is above and beyond. I put in a support ticket just before 9pm in hopes that it would get read before my 8:30am meeting the next morning. Not only did they call me at about 9:27, the tech walked me through …
I have always had a really good experience with Aligntec and where I live it is hard to get good, reliable internet. It is a type of microwave signal so you have to have direct line of sight in order to use it but I have had very few …
We have been with this company for over two years now and we have continued to receive sub par internet that continues to disconnect or have such low levels of connectivity that it is basically useless. we pay for the 15mb plan and yet they …
My internet and wifi went down for reasons unknown to me. So on Friday heading into Memorial Day weekend, I called for help. And Mark, a co-owner and technician was extremely accommodating. He said he did not want me waiting through the …
We live in an area where without our internet, we have no service, cellular included. My husband and I both work from home and looked for our best option. I believe Align Tech is it, but there are some frustrations with their support …
If one thing is certain, the words ‘thank you’ may not be used enough… I have been an AlignTec customer for a couple of years now and the experience is simple: they do what they say they will do, when they say they will do it, and they …
After some concerns I had about our first survey, I called back and Johanna and the tech they sent (I think his name was Mark) have blown me away with there amazing customer service. Mark came back out and was able to get a clear signal and …
Had a issue with connecting to internet Mark had it fixed in record time.
Thanks Mark!
Still have the service for almost 2 years. Very stable, never any issues. Always the same speed up and down. Great staff.
Got right back to me when our connection was lost. Told me what to do, stayed on the phone with me until the problem was resolved. Very knowledgeable and friendly people and good service.
I can’t even tell you how professional this company is! We were having trouble with our internet and they came out right away and helped walk us through the problem and showed us how to fix it. They spent time explaining to us how we can prevent it in the future. I would recommend them to everyone I know
This service is great!!! I’ve been a customer for almost half a year and i can say without a doubt, after several other terrible ISP’s in my area, i’m extremely satisfied with the service and will continue to use it.
I just got my internet service connected this afternoon, and so far, I am in love with the speeds, compared to the past company we were with! The guy that installed our service was very nice and professional! Very impressed so far! Thank you!
Awesome customer service! Kerry was super helpful and knowledgable. She spent a great deal of time informing me about services and how the Align Tech infrastructure works. Great Durango local company. Highly recommend giving them a shout!
Love these guys! I’ve been with these guys for 3 years and have nothing but good things to say about the service and the folks who run Aligntec. They are even putting up brand new dishs at both the landlord and I’s house’s! I couldn’t be …
We have only had Aligntech for a few days but we are extremely happy thus far! We got the 50mb plan and this is great internet. Last night we streamed Game of Thrones in HD quality with absolutely no buffering.! We cancelled our …
Arriving in Durango, my small family had to stay with my in-laws for a few months until we were able to close on our Durango home. When we first arrived, the internet service my father-in-law had subscribed to was HughesNet satellite …
I have been trying to speak with someone, anyone for a week and a half that can explain how my internet will be fixed. Hours on the phone daily with some call center that actually say nothing can be done. Well, yes there is, it’s called …
The customer service of AlignTec is above and beyond. I put in a support ticket just before 9pm in hopes that it would get read before my 8:30am meeting the next morning. Not only did they call me at about 9:27, the tech walked me through …
Best service in Durango. They actually answer the phone in person and you don’t get a robot and put on hold for hours like CenturyLink.
I have always had a really good experience with Aligntec and where I live it is hard to get good, reliable internet. It is a type of microwave signal so you have to have direct line of sight in order to use it but I have had very few …
We have been with this company for over two years now and we have continued to receive sub par internet that continues to disconnect or have such low levels of connectivity that it is basically useless. we pay for the 15mb plan and yet they …
My internet and wifi went down for reasons unknown to me. So on Friday heading into Memorial Day weekend, I called for help. And Mark, a co-owner and technician was extremely accommodating. He said he did not want me waiting through the …
We live in an area where without our internet, we have no service, cellular included. My husband and I both work from home and looked for our best option. I believe Align Tech is it, but there are some frustrations with their support …
If one thing is certain, the words ‘thank you’ may not be used enough… I have been an AlignTec customer for a couple of years now and the experience is simple: they do what they say they will do, when they say they will do it, and they …
After some concerns I had about our first survey, I called back and Johanna and the tech they sent (I think his name was Mark) have blown me away with there amazing customer service. Mark came back out and was able to get a clear signal and …