Went two weeks ago and was diagnosed with an ear infection. It seemed to clear up but I came back yesterday due to the worst sore throat. They tested for strep which was negative and pretty much told me that I had some viral thing going …
Took my 6yo there with something in his eye. We didn’t have a copy of his insurance card with us even though he has insurance. The staff was rude and dismissive, unwilling to even attempt to look up the insurance. We were told that they …
Lady checking you in has a bad attitude!!!! Asked me to sign something but didn’t tell me what I’m signing so I asked and she responded with a attitude
This place is terrible everytime i take my kids over here we waited more than 45 minutes to see one basic doctor and they don’t care about how long you wait and dont even try to help, I will find another place and never go this place again
I’m in there office right now with my son and wife, I’m in between jobs and without insurance they waived the visit fee and one of their staff paid for the stitches for my son, we’re so thankful were in tears, tough time of year, I will use this place for the rest of my life.
Easily my go-to place when I get a cold and I can’t see my family doc. Fast, intelligent providers, and a real sense of caring make it my top pick! Thanks everyone!
lady at the front desk needs to be fired jodi was super disrespectful and unprofessional sat there and made jokes with the other lady at front desk i will never recommend this place to anyone nor will i ever return everyone else was super nice but she ruined it
i took my daughter to another doctor before all better care came to this location and we had to wait forever now we go to all better care because were in and out of there in a half hour easy!
Called a head asked if they accepted my insurance and the lady said yes I got the whole way there and was told they do not accept my insurance and was told if I wanted to be seen it would be 105 dollars….went elsewhere and was seen very quickly!
Went last week told them what was wrong, no blood work, no chest x-ray, just walk out with an inhaler. Tells me it’s viral. Come to find out I have pneumonia.
My husband drove school van and he was on meds for 3 yrs they told him he could drive then all of a sudden a Dr Grimm from there said he can’t drive on these meds they as Dr or Staff does not have a clue on what they are doing as a medical …
Ridiculous long wait to just pee in a cup for a drug screening for new employment. 2 employees just sat at the reception desk chatting the entire time not working.
This was a remarkable visit. Excellent care, excellent insight! Staff are incredible. Pinnacle scored when they took Allbetter Urgent Care into the Pinnacle Family.!
If you do not except all forms of insurance then get put of the business of giving medical care!
Unbelievable that you would turn someone away. Hopefully someday it doesn’t cause loss of life.
I would give it zero stars but that’s not a option. Had a random DOT drug test today I’m still sitting here in the lobby been sitting here for over 30 minutes are you f’n serious all I have to do is pee in a cup. This is ridiculous I’m asking my company to change where we take are random pee tests. Very very pissed off
I came to see a doctor to this walk-in clinic been sick for a few days but they refused to take me because of my health insurance that is not part of the insurances they are affiliated with. They did not offer me to pay there and claim later by myself. They said they just can’t accept me.
I have been here quite a bit over the past 6 or 7 years and have never had a bad experience. EVERYONE is friendly and cares about your wellbeing. Highly recommended ABC.
I can not say enough about AllBetterCare on the Carlisle Pike Mechanicsburg Pa . They are courteous and so very efficient, highly recommend when you have an emergency that can not wait till you Doctors office is open.
I walked in with a full room and only sat for about 20 minutes, and truthfully I would have sat at the ER for 20 hours – no exaggeration. Great staff, very friendly and helpful. In and out and feeling better 🙂
i love this place. i wasn’t held hostage. i was examined, x-rayed, and released in about 45 min. or so. they couldn’t do much for me, but affirm the obvious. but i was pleased that they didn’t waste hours of my time, just to tell me that i’d have to let my illness run its course. i will use them, unless i have no recourse.
If you need medical attention and do not have your physical cards in hand DO NOT GO HERE. I presented my driver’s license , Military ID and medical cards on my Mobil app and was denied. Dont waste your time.
Boy, I wish I could get paid for doing nothing!!! They billed my insurance co. $154 , after I we waited over an hour to get in, then the “doctor” tells me he doesn’t know what the lump in my finger is, to see a hand surgeon. I myself don’t …
Been there month ago for my 18 month old boy who was sick and vommiting waited there for one and half hour , nurse couldnt find insurance policy which i can from my Cellphone , next thing they were insenstive toward my cultural dress up as …
Be aware that you will be in a waiting room with people with active covid symptoms waiting for tests. I was only offered the option to wait in my car after I left. There is no effort to separate Covid from people with other medical issues.
Great & fast service! Everyone from the front office staff, nurses & doctor were the best. Hope you don’t need Urgent Care, but if you do, I highly recommend All Better Care.
Very unprofessional front desk staff. Discussed billing at check in, which is fine, however not everyone in the waiting room needs to hear about it. It was uncomfortable for the person checking in and for us in the waiting area. There was no effort to be discrete.
So on 5/17/2018 I took my son who is 8 years old in to be seen . The ladies behind the counter asked for my ID and my son insurance cards . I handed them over and the lady states and i Qoute “ We can not see your son because the government …
I can’t speak more highly of their front office staff and Doctors. I have been to multiple Doctors, testing and imaging facilites, and Emergency Rooms trying to find out what has been wrong with me. I decided today to come into …
Prompt professional care by a well trained and patient oriented staff. My primary care physicians office could clearly stand to take lessons from them in how to provide a better level of service to their patients.
Phenomenal first experience – made an appt online for within 1.5 hours, we arrived and were in and out within 30 minutes. Loved the experience and will definitely go back, if necessary to All Better Care – The staff were friendly and helpful, awesome experience, especially for a Sunday –
quick, courteous, and to the point. I went in thinking I might need an X-ray and luckily it didn’t come to that. Also, for those with negative comments about the check in girls, pretty sure it’s just their job to just check you in i.e get …
first time here. signed in and was in a room in 10 minutes. had a very painful abscess. erica got to work on it quick. she was very attentive, caring and sweet. juan was very nice too. based on my experience i would recommend this place 100%
What could have been a good experience resulted in my personal trip to hell. I went in with what I thought was a strep throat. I was seen by Jeff Garofallo, he said it looked like strep, and gave me the option of taking a strep test. Me …
Beware of the billing office who is misleading when it comes to what insurance is accepted. They will not accept responsibility for any misinformation that is given. Instead will fight tooth and nail with patients over a $160 office bill. …
Been going to Mechanicsburg clinic for 10 years. I use them as my regular Dr as I am not sick very often. They have helped me through some hard times when I was ill. Dr.Kang is awesome, very kind and KNOWLEDGEABLE.
Everyone was very kind, patient, and helpful! I was seen as soon as I finished my paperwork and the nurse and doctor were very friendly and efficient. Relaxed and clean environment with beverages and plenty of room in the lobby. Definitely recommend! Thank you!
If you pay cash here for a simple doctors visit it’s about 105$. If you have insurance and get a simple doctors visit you pay almost double. It will cost 206$ without any tests. So a 10 min visit you will pay 206$. They punish you for …
Some of the nicest people in Pennsylvania. I went in for a sinus infection and was seen by a doctor within half an hour. She was extremely knowledgeable and talked to me about how to prevent and mitigate these types of infections in the …
Had never been here before and just had to fill out some basic paperwork, got seen in about 10 minutes. The staff were friendly, professional, and genuinely care about helping you. They asked me to return if I didn’t improve and recommended some specialists as well as provided a summary of the visit.
Been here before as they take my Federal Blue Cross/Blue Shield with my $35 co-pay. Went there a few weeks ago and they added a new $30 facility charge totaling $65 without my knowledge. Federal Blue Cross doesn’t know why they are …
Went in for my foot, didn’t take long until I went back for x-rays. I made a suggestion of possibly having planters fascitis because it runs in my family, so doctors immediately assumed and told me that’s what it was. They suggested a …
I had an extremely traumatic experience leading up to getting to this particular urgent care center. I had gotten something in my eye on Sunday, bothered me for a day and then didn’t at all (okay no big deal, right?) by Friday (today at the …
My mother took my five-year-old son to this urgent care while I was at work. These wonderful people took my son one minute before they closed and they were very professional and sweet. The doctor who saw him advised us to go to the ER and I’m very glad we did. Thank you!!
On September 8, 2017 I walked into ABC with the complaint of a sinus infection. After a nebulizer treatment, I was told that my pulse was pretty low and they wanted to do an EKG. After the EKG was performed, the nurse and the doctor told …
I took my pre-school aged daughter there when she fell and split her chin. The Dr we saw did an amazing job – talked to my daughter, showed her everything he was going to use and explained what she would feel and hear before he did anything. They did a great job and had her back together quickly!
unhelpful. I had a cough for 28 days when i went in to see them and was told there was nothing they could do but prescribe cough Pearl’s. was a waste of 75 dollars, then they called me 2 days later to ask how I was doing I told them still …
We’ve been here about a dozen times for both common illnesses and minor injuries. Very courteous staff and fast service. More than once, though, my prescriptions have been either sent to the wrong pharmacy or not sent at all.
The receptionist at the front desk Stephanie was extremely rude and unprofessional. We walked through the door as first time customers and she sat there and did not say anything to us. When I explained to her that I was in there for the …
This is the third time I have been to the AllBetter Care in Mechanicsburg this year. Everyone from the office staff to the physicians are as pleasant and as competent as can be! On one occasion, my mother had a laceration cleaned and sutured. It healed quickly and with np scar! Thank you for your care and compassion!
I’ve been here twice in the past two months as my primary care physician’s office rarely has same-day appointments available. Both times I was called back to see either a doctor or PA within five minutes. Everyone I’ve encountered has been polite, professional, and speedy.
Excellent & fast service, had me in and out in less than an hour. Very kind and helpful. Was really thankful that this center is open 7 days a week til 8pm! …
I received a call soon after I requested an appointment online, and the time was confirmed within an hour. I completed online check-in. and that saved some time the next day. …
Fast and competent staff, nurses, and doctors. I’ve come here with any number of ailments, twice for small surgical issues (cysts) and they’ve been awesome. I drive out from Carlisle to go here.
7/06/21 “visit” – I decided to go here because I heard good things about UPMC, however I didn’t even make it through the check-in process before leaving & going elsewhere. The two female receptionists were so incredibly miserable and …
We were just here this morning. After looking at online reviews of many of the local urgent cares, I decided to come here, as they seemed to have the best reviews. Our 10month old was seen and diagnosed with an ear infection. The staff was …
I was concerned about some very high blood pressure readings but didn’t want to go to the ER so I went here. They did not accept my insurance so I said I would pay for the visit. They refused. I just went home. Oh well, blood pressure’s still very high but I haven’t died yet.
Just fantastic. Everyone was so friendly and helpful. If the need arises, I will absolutely go back to AllBetterCare. I was in an our as quickly as could be with a broken foot. Everything was explained in a way that was easily …
Walked in & front desk staff is braiding the other staff’s hair.
Escorted to back rooms, docs & staff literally Lounging & chatting.
First staff was supposed to perform EKG, left room abruptly, said she’d be …
Went in on an evening with an early uti. As I am prone to getting them i knew that that was what was going on. Analaysis came back with the blood cells in my urine but they refused to prescribe anything because essentially it wasn’t bad …
I was in town on business and found I needed treatment for an infected cyst that flared up and couldn’t wait until I got home. On the recommendation of some work colleagues I went to All Better Care for help. I was very impressed by All …
Got there at 510 for 530 appointment. At 6 still not seen. Said I had appointment. Receptionist said “so”. 4 off them were at desk doing nothing. About 5 mins later was brought back to room and waited there until almost 7 pm. …
UPMC’s new money maker without regard to patients needs. UPMC’s Fastcare clinic told me to go here after two visits to them since my family doctor didn’t have any appointments. Keep in mind each appointment at Fastcare was over 100 each …
I went to the Carlisle office on Saturday for a sprained knee. Pleasant waiting room, prompt service, and professional care. I got an X-ray right away and in a few minutes they read it and suggested treatment. Three days later they called my home to see if I was improving or had any questions. Very highly recommended.
I decided to get a very nasty stye in my eye checked out before catching a 11:30AM flight to Colorado on 7/18. So, I went to Urgent Care @ 8:00AM sharp & explained my situation, & w/in 20 minutes I saw a Dr., a Physicians Assistant, & was …
I went to the clinic in Carlisle last Friday and saw one of the physicians. I had a really bad cough and a sore throats I was told I would be fine in a few days and given no medicine or shots, I ended up feeling even worse the next few days …
On January 19th 2018 I took my four month pregnant wife to this location. She had been suffering from flu like issues. Upon arrival they demanded photo ID from her. She had left her ID in the car and was not up to dealing with their …
Had an appointment at 9. Here it is 9:40. They told me to come 10-15 minutes early , I did. They start pulling people who were walk ins as I sit here and wait. All I needed is a ‘ clear and a note saying ‘ she’s able to work again ‘ if I …
I registered online for an appointment, showed up on time and was in an examination room within 10 minutes of arrival. All the staff at the front desk were happy and helpful. The doctor diagnosed and provided treatment in record time. I …
My daughter is a college student at Messiah College. She suddenly became very ill with flu like symptoms and it’s hard to hear your kid struggling many miles away. I was able to read All Better Care Urgent Care’s website, download a …
After seeing all the great reviews for this clinic, I bit the bullet and drove past at least two other clinics closer to my apartment to come here. I arrived around 7:40 at night, but I called first to make sure I could be seen. When I got …
Staff and Dr. Green were tremendous! The wait was short and the service was what was needed. Dr. Green really is a easy to like and made an uncomfortable situation comfortable. He spoke with compassion and empathy while providing facts and direction. Thanks for the excellent service from the front desk to the back.
The staff here is extremely friendly and accommodating. Within 15 minutes of my arrival I was called back and was able to be seen by someone. Both of the PA’s that helped me were conversational, kind and made sure I was comfortable above …
I went in for an emergency after a bike accident because the places I normally would have gone, didn’t take my insurance, I was more than happy with the service I got with All Better Urgent care! …
Toddler sick with rash, slight fever, lethargic…was told by pediatrician they didn’t have any appointments for the weekend. It was recommended to come here and my toddler would be seen right away due to his symptoms..sat in the waiting room …
I went in with my 1 year old with us both having runny stuffy nose and chest congestion. They diagnosed us with bronchitis, gave us breathing treatments and sent us home with inhalers. They facility was busy with lots of sick people. The …
I arrived promptly at 0800, as the doors were opening, presented my ID and insurance card, and was asked to fill out a one page information sheet. I turned it in and waited less than 5 minutes, to be called back for vitals. After another …
I had both a very positive and negative experience in regards to my visit on 12-24-19 for my 4 year old Daughter. My Daughter had been battling a cold, with no fever, for the last couple of days. It consisted at first of a runny nose and …
Horribly long wait (an hour and a half) , resulting in feeling rushed through being seen. Have to pick up prescriptions another day at my pharmacy, could have left with meds in hand if I had gone to Patient First instead. Won’t make that mistake again.
From September 5th to October 3rd our family visited All Better Care 4 times. Over Labor Day weekend my cough got significantly worse and I couldn’t sleep. We went here and were seen quickly and given good care. A week later I returned …
Best walk in facility I have been to anywhere. I was there during an out of state trip to PA., needed care on a Sunday and was in to be seen within 15 min for a severe sinus infection. I saw Dr. May Catherine Sneider, DO. She is …
Hi, I used this location on Sunday evening, 5/26. Originally went to Patient First on Sporting Hill, but they no longer take my HMO, unfortunately. I came into AllBetterCare with the worst case of food poisoning of my life. I was really …
I have taken both my children here. I recently took myself for not feeling well and they called me to check in on how I was feeling a couple days after! Thank you so much for your consideration, prompt service, and care! Your urgent care is officially my go to when my family or I are not well. Thank you!
X-Ray Tech/Janitor with purple schrunchie was nice.
Nurse Practitioner in blue smocks was talented.
Capricorn ♑ nurse who took blood pressure was good too. …
Our family has visited several times in the past several years for ear infections, urinary tract infections, and sinus infections. All of the visits were adequately managed. These visits were on evenings or weekends after our doctors …
If you come during a busy time, expect to wait. However, the staff was polite and helpful, making the wait easier. I was seen here after other offices turned me away. This office fit me in.
I went to this location in early November 2021. PA-C Oburn was outstanding – she patiently and thoroughly explained everything and was very compassionate. And Nurse Cochran provided excellent care and was very personable. The front desk staff were friendly and professional.
Came in with a cough, fever, runny/clogged nose, and fatigue/body aches after having 2 extreme allergic reactions to known allergens in a very short period of time. I had taken an at-home COVID test before going in that was negative. I …
I have never been treated so rudely.my husband had a severe cut from a saw blade on his hand and he was having a hard time answering the registration questions. I attempted to gives his info to her and she told me he had to answer himself. …
The care is very good. However the reception people were incredibly rude and flippant. No personality except for unfriendly, insensitivite, callousness, and dispassionate; really horrible treatment at the point if reception. Could you hire …
Had a perforation/infection in my ear so chose this place since UPMC is my main provider. Got there when they opened and was checked in promptly and the ladies at the front desk were polite. Was walked back by a nurse who was also very nice …
I would give this place No STARs if I could . The reception people were horribly rude and insensitive. Tried to charge me a copay of $75 dollars . When I told the lady at the reception that my deductible was met she insisted on charging …
My sister was from out of state on a visit. she became ill and this urgent care took her insurance, took good care of her, and treated her with
patience and respect. I personally have been here two times in the past and was treated with the same respect.
Turned me and my 11 month old son away, who was in need of care, because we don’t have the right insurance. Will definitely go to Patient First from now on.
Go somewhere else, don’t waste your time and money here. I had a cough for a few days and a sore throat, I tested myself at home 3 times for covid, all coming back negative. I was told to just take Tylenol and come back in a few days if …
It was quick even though I was the only one waiting they took the next person to come in before me. They put info in today’s visit they didn’t even check, weight, temperature ect. They didn’t clean out my scrape just ran a alcohol swab …
This is the most professional healthcare facility I’ve ever been to. I have worked in healthcare for 20 years and this facility by far has went above and beyond expectations. If you want excellent health care, it is definitely worth the wait.
I was in your Urgent Care today.I hit an underground nest of yellow jackets ,stung by dozens,and immediately started swelling and in pain.I was met by Dr John Green. That is one very very impressive physician.Great bedside manor,extremely …
I was very impressed with how we were treated. My daughter needed to be seen and they got us in right away. They even
called around to other pharmacies on a Sunday afternoon to try and find the antibiotic she needed. Thank you all for your help.
Oct 29th 2022.
I waited 3 hours to be told by the physician assistant on duty that my mucas throat was viral and my lungs were clear. I was miserable and weak. When I coughed …
I visited this location because I have been sick for the past 8 days. I did an at-home covid test, that came back negative, but I’ve been coughing my head off and still have feelings of chills and then overheating. …
Doctor Marlys Pike was so empathetic and warm and caring. She made this my best medical experience ever I have never felt so cared for by a doctor!!! Thank you so much doctor pike for being so helpful and compassionate. And also the chest x …
Went two weeks ago and was diagnosed with an ear infection. It seemed to clear up but I came back yesterday due to the worst sore throat. They tested for strep which was negative and pretty much told me that I had some viral thing going …
Took my 6yo there with something in his eye. We didn’t have a copy of his insurance card with us even though he has insurance. The staff was rude and dismissive, unwilling to even attempt to look up the insurance. We were told that they …
The best!!
It was sucky
Rude staff
Speedy, friendly and efficient
Outstanding staff and service.
Great quality care!
Great doctor very fast service
They were rude … And not understanding… A waste of time and money… Completely
This place is awesome. The staff is super friendly and helpful every time I need to come in
GREAT group of doctors and assistants. Very fast and effective.
Super friendly staff and was in and out so fast. Thank you!
Decent place. However, get your blood drawn somewhere else.
Very efficient and fast….great surprise….will not hesitate to go there again
In and out in an hour, nice staff. Efficient and effective. Would highly recommend.
Wait 3 hours to call in
Short wait very friendly staff and helpful physicians
I
Very professional. Doctors and Nurses give excellent care and attention.
Have always had a good experience here. The wait time is usually reasonable.
Lady checking you in has a bad attitude!!!! Asked me to sign something but didn’t tell me what I’m signing so I asked and she responded with a attitude
This place is terrible everytime i take my kids over here we waited more than 45 minutes to see one basic doctor and they don’t care about how long you wait and dont even try to help, I will find another place and never go this place again
I was in and out very quickly! A few days later someone called to check how I was doing! Everyone was very nice!
Made a terrible situation somewhat bareable! Love the ladies here, so sweet, friendly, and real. Thanks for letting me squeeze your hand Jodi!
We love these people. Responsive, caring and so much easier than trying to get in with your GP.
Wait time was horrible considering the fact that I was the only one in the waiting room. Took about 45 minutes to finally get out of the waiting room.
Caring proficient staff and doctors. Limited waiting, even on a Sunday. I have visited the Carlisle Pike location a few times now.
I’m in there office right now with my son and wife, I’m in between jobs and without insurance they waived the visit fee and one of their staff paid for the stitches for my son, we’re so thankful were in tears, tough time of year, I will use this place for the rest of my life.
Easily my go-to place when I get a cold and I can’t see my family doc. Fast, intelligent providers, and a real sense of caring make it my top pick! Thanks everyone!
lady at the front desk needs to be fired jodi was super disrespectful and unprofessional sat there and made jokes with the other lady at front desk i will never recommend this place to anyone nor will i ever return everyone else was super nice but she ruined it
The hours were posted wrong. I have tried to fix the issue. they are open 8 to 8 and when I went here years ago they really helped me out.
Received excellent care from courteous staff. My mom has been seen twice and found the experience to be excellent as well.
i took my daughter to another doctor before all better care came to this location and we had to wait forever now we go to all better care because were in and out of there in a half hour easy!
Called a head asked if they accepted my insurance and the lady said yes I got the whole way there and was told they do not accept my insurance and was told if I wanted to be seen it would be 105 dollars….went elsewhere and was seen very quickly!
Everyone I dealt with was friendly and helpful. Was a quick visit and a very short wait. I was there shortly after they opened.
Out of town appreciated early weekend hours and online check-in. Less than 30 minutes in and out. If only the pharmacy was open as early.
Efficient and good service. Knowledgeable and helpful
Went last week told them what was wrong, no blood work, no chest x-ray, just walk out with an inhaler. Tells me it’s viral. Come to find out I have pneumonia.
Great experience! Everyone was friendly and helpful. I was in and out very quickly with a diagnosis and meds.
My husband drove school van and he was on meds for 3 yrs they told him he could drive then all of a sudden a Dr Grimm from there said he can’t drive on these meds they as Dr or Staff does not have a clue on what they are doing as a medical …
Ridiculous long wait to just pee in a cup for a drug screening for new employment. 2 employees just sat at the reception desk chatting the entire time not working.
Everyone was super friendly and professional. The office itself is much nicer and more private than Patient First’s “open concept” building.
Front desk lady was very rude and unpleasant. I only came here for a work injury and she made me feel like a burden.
Go to ER. Tests messed up. No communication unless call. And nothing resolved but still sick.
This was a remarkable visit. Excellent care, excellent insight! Staff are incredible. Pinnacle scored when they took Allbetter Urgent Care into the Pinnacle Family.!
If you do not except all forms of insurance then get put of the business of giving medical care!
Unbelievable that you would turn someone away. Hopefully someday it doesn’t cause loss of life.
I have went there a few times for both myself and my wife. Great doctors and assistants. Much better than Holy Spirit urgent care.
I would give it zero stars but that’s not a option. Had a random DOT drug test today I’m still sitting here in the lobby been sitting here for over 30 minutes are you f’n serious all I have to do is pee in a cup. This is ridiculous I’m asking my company to change where we take are random pee tests. Very very pissed off
I came to see a doctor to this walk-in clinic been sick for a few days but they refused to take me because of my health insurance that is not part of the insurances they are affiliated with. They did not offer me to pay there and claim later by myself. They said they just can’t accept me.
I have been here quite a bit over the past 6 or 7 years and have never had a bad experience. EVERYONE is friendly and cares about your wellbeing. Highly recommended ABC.
I can not say enough about AllBetterCare on the Carlisle Pike Mechanicsburg Pa . They are courteous and so very efficient, highly recommend when you have an emergency that can not wait till you Doctors office is open.
I walked in with a full room and only sat for about 20 minutes, and truthfully I would have sat at the ER for 20 hours – no exaggeration. Great staff, very friendly and helpful. In and out and feeling better 🙂
i love this place. i wasn’t held hostage. i was examined, x-rayed, and released in about 45 min. or so. they couldn’t do much for me, but affirm the obvious. but i was pleased that they didn’t waste hours of my time, just to tell me that i’d have to let my illness run its course. i will use them, unless i have no recourse.
If you need medical attention and do not have your physical cards in hand DO NOT GO HERE. I presented my driver’s license , Military ID and medical cards on my Mobil app and was denied. Dont waste your time.
Boy, I wish I could get paid for doing nothing!!! They billed my insurance co. $154 , after I we waited over an hour to get in, then the “doctor” tells me he doesn’t know what the lump in my finger is, to see a hand surgeon. I myself don’t …
Been there month ago for my 18 month old boy who was sick and vommiting waited there for one and half hour , nurse couldnt find insurance policy which i can from my Cellphone , next thing they were insenstive toward my cultural dress up as …
Be aware that you will be in a waiting room with people with active covid symptoms waiting for tests. I was only offered the option to wait in my car after I left. There is no effort to separate Covid from people with other medical issues.
Great & fast service! Everyone from the front office staff, nurses & doctor were the best. Hope you don’t need Urgent Care, but if you do, I highly recommend All Better Care.
Very unprofessional front desk staff. Discussed billing at check in, which is fine, however not everyone in the waiting room needs to hear about it. It was uncomfortable for the person checking in and for us in the waiting area. There was no effort to be discrete.
So on 5/17/2018 I took my son who is 8 years old in to be seen . The ladies behind the counter asked for my ID and my son insurance cards . I handed them over and the lady states and i Qoute “ We can not see your son because the government …
I can’t speak more highly of their front office staff and Doctors. I have been to multiple Doctors, testing and imaging facilites, and Emergency Rooms trying to find out what has been wrong with me. I decided today to come into …
Prompt professional care by a well trained and patient oriented staff. My primary care physicians office could clearly stand to take lessons from them in how to provide a better level of service to their patients.
Phenomenal first experience – made an appt online for within 1.5 hours, we arrived and were in and out within 30 minutes. Loved the experience and will definitely go back, if necessary to All Better Care – The staff were friendly and helpful, awesome experience, especially for a Sunday –
quick, courteous, and to the point. I went in thinking I might need an X-ray and luckily it didn’t come to that. Also, for those with negative comments about the check in girls, pretty sure it’s just their job to just check you in i.e get …
first time here. signed in and was in a room in 10 minutes. had a very painful abscess. erica got to work on it quick. she was very attentive, caring and sweet. juan was very nice too. based on my experience i would recommend this place 100%
What could have been a good experience resulted in my personal trip to hell. I went in with what I thought was a strep throat. I was seen by Jeff Garofallo, he said it looked like strep, and gave me the option of taking a strep test. Me …
Beware of the billing office who is misleading when it comes to what insurance is accepted. They will not accept responsibility for any misinformation that is given. Instead will fight tooth and nail with patients over a $160 office bill. …
Been going to Mechanicsburg clinic for 10 years. I use them as my regular Dr as I am not sick very often. They have helped me through some hard times when I was ill. Dr.Kang is awesome, very kind and KNOWLEDGEABLE.
Everyone was very kind, patient, and helpful! I was seen as soon as I finished my paperwork and the nurse and doctor were very friendly and efficient. Relaxed and clean environment with beverages and plenty of room in the lobby. Definitely recommend! Thank you!
If you pay cash here for a simple doctors visit it’s about 105$. If you have insurance and get a simple doctors visit you pay almost double. It will cost 206$ without any tests. So a 10 min visit you will pay 206$. They punish you for …
Some of the nicest people in Pennsylvania. I went in for a sinus infection and was seen by a doctor within half an hour. She was extremely knowledgeable and talked to me about how to prevent and mitigate these types of infections in the …
Had never been here before and just had to fill out some basic paperwork, got seen in about 10 minutes. The staff were friendly, professional, and genuinely care about helping you. They asked me to return if I didn’t improve and recommended some specialists as well as provided a summary of the visit.
Been here before as they take my Federal Blue Cross/Blue Shield with my $35 co-pay. Went there a few weeks ago and they added a new $30 facility charge totaling $65 without my knowledge. Federal Blue Cross doesn’t know why they are …
Went in for my foot, didn’t take long until I went back for x-rays. I made a suggestion of possibly having planters fascitis because it runs in my family, so doctors immediately assumed and told me that’s what it was. They suggested a …
I had an extremely traumatic experience leading up to getting to this particular urgent care center. I had gotten something in my eye on Sunday, bothered me for a day and then didn’t at all (okay no big deal, right?) by Friday (today at the …
My mother took my five-year-old son to this urgent care while I was at work. These wonderful people took my son one minute before they closed and they were very professional and sweet. The doctor who saw him advised us to go to the ER and I’m very glad we did. Thank you!!
On September 8, 2017 I walked into ABC with the complaint of a sinus infection. After a nebulizer treatment, I was told that my pulse was pretty low and they wanted to do an EKG. After the EKG was performed, the nurse and the doctor told …
I took my pre-school aged daughter there when she fell and split her chin. The Dr we saw did an amazing job – talked to my daughter, showed her everything he was going to use and explained what she would feel and hear before he did anything. They did a great job and had her back together quickly!
unhelpful. I had a cough for 28 days when i went in to see them and was told there was nothing they could do but prescribe cough Pearl’s. was a waste of 75 dollars, then they called me 2 days later to ask how I was doing I told them still …
We’ve been here about a dozen times for both common illnesses and minor injuries. Very courteous staff and fast service. More than once, though, my prescriptions have been either sent to the wrong pharmacy or not sent at all.
The receptionist at the front desk Stephanie was extremely rude and unprofessional. We walked through the door as first time customers and she sat there and did not say anything to us. When I explained to her that I was in there for the …
This is the third time I have been to the AllBetter Care in Mechanicsburg this year. Everyone from the office staff to the physicians are as pleasant and as competent as can be! On one occasion, my mother had a laceration cleaned and sutured. It healed quickly and with np scar! Thank you for your care and compassion!
I’ve been here twice in the past two months as my primary care physician’s office rarely has same-day appointments available. Both times I was called back to see either a doctor or PA within five minutes. Everyone I’ve encountered has been polite, professional, and speedy.
Excellent & fast service, had me in and out in less than an hour. Very kind and helpful. Was really thankful that this center is open 7 days a week til 8pm! …
I received a call soon after I requested an appointment online, and the time was confirmed within an hour. I completed online check-in. and that saved some time the next day. …
Fast and competent staff, nurses, and doctors. I’ve come here with any number of ailments, twice for small surgical issues (cysts) and they’ve been awesome. I drive out from Carlisle to go here.
7/06/21 “visit” – I decided to go here because I heard good things about UPMC, however I didn’t even make it through the check-in process before leaving & going elsewhere. The two female receptionists were so incredibly miserable and …
We were just here this morning. After looking at online reviews of many of the local urgent cares, I decided to come here, as they seemed to have the best reviews. Our 10month old was seen and diagnosed with an ear infection. The staff was …
I was concerned about some very high blood pressure readings but didn’t want to go to the ER so I went here. They did not accept my insurance so I said I would pay for the visit. They refused. I just went home. Oh well, blood pressure’s still very high but I haven’t died yet.
Just fantastic. Everyone was so friendly and helpful. If the need arises, I will absolutely go back to AllBetterCare. I was in an our as quickly as could be with a broken foot. Everything was explained in a way that was easily …
Walked in & front desk staff is braiding the other staff’s hair.
Escorted to back rooms, docs & staff literally Lounging & chatting.
First staff was supposed to perform EKG, left room abruptly, said she’d be …
Went in on an evening with an early uti. As I am prone to getting them i knew that that was what was going on. Analaysis came back with the blood cells in my urine but they refused to prescribe anything because essentially it wasn’t bad …
I was in town on business and found I needed treatment for an infected cyst that flared up and couldn’t wait until I got home. On the recommendation of some work colleagues I went to All Better Care for help. I was very impressed by All …
Got there at 510 for 530 appointment. At 6 still not seen. Said I had appointment. Receptionist said “so”. 4 off them were at desk doing nothing. About 5 mins later was brought back to room and waited there until almost 7 pm. …
UPMC’s new money maker without regard to patients needs. UPMC’s Fastcare clinic told me to go here after two visits to them since my family doctor didn’t have any appointments. Keep in mind each appointment at Fastcare was over 100 each …
I went to the Carlisle office on Saturday for a sprained knee. Pleasant waiting room, prompt service, and professional care. I got an X-ray right away and in a few minutes they read it and suggested treatment. Three days later they called my home to see if I was improving or had any questions. Very highly recommended.
I decided to get a very nasty stye in my eye checked out before catching a 11:30AM flight to Colorado on 7/18. So, I went to Urgent Care @ 8:00AM sharp & explained my situation, & w/in 20 minutes I saw a Dr., a Physicians Assistant, & was …
I went to the clinic in Carlisle last Friday and saw one of the physicians. I had a really bad cough and a sore throats I was told I would be fine in a few days and given no medicine or shots, I ended up feeling even worse the next few days …
On January 19th 2018 I took my four month pregnant wife to this location. She had been suffering from flu like issues. Upon arrival they demanded photo ID from her. She had left her ID in the car and was not up to dealing with their …
Had an appointment at 9. Here it is 9:40. They told me to come 10-15 minutes early , I did. They start pulling people who were walk ins as I sit here and wait. All I needed is a ‘ clear and a note saying ‘ she’s able to work again ‘ if I …
I registered online for an appointment, showed up on time and was in an examination room within 10 minutes of arrival. All the staff at the front desk were happy and helpful. The doctor diagnosed and provided treatment in record time. I …
Prime example of a Racist Karen!!! Her name is Michelle at the up desk…
My daughter is a college student at Messiah College. She suddenly became very ill with flu like symptoms and it’s hard to hear your kid struggling many miles away. I was able to read All Better Care Urgent Care’s website, download a …
After seeing all the great reviews for this clinic, I bit the bullet and drove past at least two other clinics closer to my apartment to come here. I arrived around 7:40 at night, but I called first to make sure I could be seen. When I got …
Staff and Dr. Green were tremendous! The wait was short and the service was what was needed. Dr. Green really is a easy to like and made an uncomfortable situation comfortable. He spoke with compassion and empathy while providing facts and direction. Thanks for the excellent service from the front desk to the back.
The staff here is extremely friendly and accommodating. Within 15 minutes of my arrival I was called back and was able to be seen by someone. Both of the PA’s that helped me were conversational, kind and made sure I was comfortable above …
I went in for an emergency after a bike accident because the places I normally would have gone, didn’t take my insurance, I was more than happy with the service I got with All Better Urgent care! …
Toddler sick with rash, slight fever, lethargic…was told by pediatrician they didn’t have any appointments for the weekend. It was recommended to come here and my toddler would be seen right away due to his symptoms..sat in the waiting room …
I went in with my 1 year old with us both having runny stuffy nose and chest congestion. They diagnosed us with bronchitis, gave us breathing treatments and sent us home with inhalers. They facility was busy with lots of sick people. The …
I arrived promptly at 0800, as the doors were opening, presented my ID and insurance card, and was asked to fill out a one page information sheet. I turned it in and waited less than 5 minutes, to be called back for vitals. After another …
I had both a very positive and negative experience in regards to my visit on 12-24-19 for my 4 year old Daughter. My Daughter had been battling a cold, with no fever, for the last couple of days. It consisted at first of a runny nose and …
Horribly long wait (an hour and a half) , resulting in feeling rushed through being seen. Have to pick up prescriptions another day at my pharmacy, could have left with meds in hand if I had gone to Patient First instead. Won’t make that mistake again.
From September 5th to October 3rd our family visited All Better Care 4 times. Over Labor Day weekend my cough got significantly worse and I couldn’t sleep. We went here and were seen quickly and given good care. A week later I returned …
Best walk in facility I have been to anywhere. I was there during an out of state trip to PA., needed care on a Sunday and was in to be seen within 15 min for a severe sinus infection. I saw Dr. May Catherine Sneider, DO. She is …
Hi, I used this location on Sunday evening, 5/26. Originally went to Patient First on Sporting Hill, but they no longer take my HMO, unfortunately. I came into AllBetterCare with the worst case of food poisoning of my life. I was really …
I have taken both my children here. I recently took myself for not feeling well and they called me to check in on how I was feeling a couple days after! Thank you so much for your consideration, prompt service, and care! Your urgent care is officially my go to when my family or I are not well. Thank you!
X-Ray Tech/Janitor with purple schrunchie was nice.
Nurse Practitioner in blue smocks was talented.
Capricorn ♑ nurse who took blood pressure was good too. …
Our family has visited several times in the past several years for ear infections, urinary tract infections, and sinus infections. All of the visits were adequately managed. These visits were on evenings or weekends after our doctors …
If you come during a busy time, expect to wait. However, the staff was polite and helpful, making the wait easier. I was seen here after other offices turned me away. This office fit me in.
I went to this location in early November 2021. PA-C Oburn was outstanding – she patiently and thoroughly explained everything and was very compassionate. And Nurse Cochran provided excellent care and was very personable. The front desk staff were friendly and professional.
Came in with a cough, fever, runny/clogged nose, and fatigue/body aches after having 2 extreme allergic reactions to known allergens in a very short period of time. I had taken an at-home COVID test before going in that was negative. I …
I have never been treated so rudely.my husband had a severe cut from a saw blade on his hand and he was having a hard time answering the registration questions. I attempted to gives his info to her and she told me he had to answer himself. …
The care is very good. However the reception people were incredibly rude and flippant. No personality except for unfriendly, insensitivite, callousness, and dispassionate; really horrible treatment at the point if reception. Could you hire …
Had a perforation/infection in my ear so chose this place since UPMC is my main provider. Got there when they opened and was checked in promptly and the ladies at the front desk were polite. Was walked back by a nurse who was also very nice …
I would give this place No STARs if I could . The reception people were horribly rude and insensitive. Tried to charge me a copay of $75 dollars . When I told the lady at the reception that my deductible was met she insisted on charging …
My sister was from out of state on a visit. she became ill and this urgent care took her insurance, took good care of her, and treated her with
patience and respect. I personally have been here two times in the past and was treated with the same respect.
Turned me and my 11 month old son away, who was in need of care, because we don’t have the right insurance. Will definitely go to Patient First from now on.
Go somewhere else, don’t waste your time and money here. I had a cough for a few days and a sore throat, I tested myself at home 3 times for covid, all coming back negative. I was told to just take Tylenol and come back in a few days if …
It was quick even though I was the only one waiting they took the next person to come in before me. They put info in today’s visit they didn’t even check, weight, temperature ect. They didn’t clean out my scrape just ran a alcohol swab …
This is the most professional healthcare facility I’ve ever been to. I have worked in healthcare for 20 years and this facility by far has went above and beyond expectations. If you want excellent health care, it is definitely worth the wait.
I was in your Urgent Care today.I hit an underground nest of yellow jackets ,stung by dozens,and immediately started swelling and in pain.I was met by Dr John Green. That is one very very impressive physician.Great bedside manor,extremely …
I was very impressed with how we were treated. My daughter needed to be seen and they got us in right away. They even
called around to other pharmacies on a Sunday afternoon to try and find the antibiotic she needed. Thank you all for your help.
Oct 29th 2022.
I waited 3 hours to be told by the physician assistant on duty that my mucas throat was viral and my lungs were clear. I was miserable and weak. When I coughed …
I visited this location because I have been sick for the past 8 days. I did an at-home covid test, that came back negative, but I’ve been coughing my head off and still have feelings of chills and then overheating. …
Doctor Marlys Pike was so empathetic and warm and caring. She made this my best medical experience ever I have never felt so cared for by a doctor!!! Thank you so much doctor pike for being so helpful and compassionate. And also the chest x …