Overall, not bad, but…when we first started, they’d leave notes telling us to face the handles toward the street. Ok…it is what it is. Figured we’d adjust to help. Now, I’m asking for the same courtesy: Please put the cans OUT of the road and back on the grass without blocking traffic or the mail service! Thanks.
This is one of the best decisions that the town of Clayton has made since I have been here. The service that Tommy and his crew provide is absolutely fabulous.
They come at 3:45am and slam the trash bins multiple times making a loud banging. Then they move forward and backward multiple times because we are in a cul-de-sac. They wake my children and myself up. Pickup in residential area should start between 6 and 7 am not at 3:45 am.
I emailed to ask about yard-waste pickup -something it seems is not available in Johnston County. I got a response indicating that they offer special pickups and asking for more details. I followed up with questions about the special …
Love All Star! Crew is efficient, friendly, and will help guide you around their trucks if you are on your way to work or taking tiny humans to school.
I live in the Downtown Clayton area and just can’t say enough wonderful things about ALL of the guys that run the route on my street. They are so helpful and always very courteous and friendly. Thank you so much-they are true All-Stars!
I’ve been waiting 3 weeks to get a pile of Limbs picked up from the street in front of our house. At first they said the power was too big so I separated it into piles, according to their directions, measuring 6 foot by 6 foot by 3 foot. I …
We use All Star for trash collection. Today is Labor Day and even though website shows closed our trash was collected even though trash was not at road. Outstanding service!!! Would highly recommend to everyone!!!
Of all the utilities I’ve used in several states, All Star Trash is the most responsive. Your customer service leads me to believe your business model is far superior to any other utilities I’ve dealt with in my 52 years.
Happy Days are here again because Tommy/All Star is back in Johnston NC with trash service. Signed up today as soon as I found out he was back. He stopped 4 + years ago and we were among the many customers who were sad because the service was 100% great 100% of the time. Welcome back Tommy and THANK YOU!!!
I’ve never had an issue that could not be resolved. Auto-draft keeps your bill paid effortlessly. I get an occasional banging of the trash can early morning, but it’s not often enough to even mention (or i would and they would correct it.) Thanks Tommy and crew!
Never had an issue. Then again, I’m on auto draft like a responsible adult. Oh, and my card recently expired. I called them, like a responsible adult to update my expiration date and security code. …
The most amazing and professional waste service I have ever used. They go above and beyond for there customers. I forgot to bring my trash to the road and these guys came up the driveway and got it for me. I can’t express how awesome and amazing this company has been to use!! Keep up the good work!
We’ve been super happy with these guys. We moved here right before Christmas, so between moving & 3 kids Christmas – we had A LOT of trash. Every week I’d set a few boxes out by the curb, not sure if they’d be willing to take extra trash …
They forget to pick up my trash often. Wait 3 months if there’s an issue with payment to let us know payment didn’t go through. Always leave notes in our trash complaining about what direction the trash is in when we were following what was in the notes. Seems like they change the direction its supposed to go at least once a month.
All Star Waste’s customer service is phenomenol. The driver, Michael, goes beyond all expectations I had. He saw me on crutches one day and got my trash can from beside the house. So nice and sweet. Customer satisfaction is their number one priority. I highly recommend All Star Waste to everyone.
All Star Waste has been great, both Heather and Brenda has always been accommodating when we have had an issue or question. Excellent customer service and they have some of the nicest truck drivers I have ever encountered. Highly recommend All Star Waste!
I was very pleased with All Star until recently. I received an email stating that my bill was past due and had a $10 late fee. The first time this happened, I just paid it and assumed I was at error. But twice? I emailed their office and …
After multiple years of being a loyal customer, they raised my bill with out even notifying me, in hopes I’m sure of hoping you just don’t catch it. Bill went up $ 9.15. and would not negotiate price change.
I had financial issues where I was past due and couldn’t find a statement (they’re only mailed once every 3 months), you can’t look up your balance online, and it’s impossible for someone to answer the phone because they have ridiculous …
I was amazed that their offices were closed and they still responded to a NOT pleasant voicemail within 30 minutes of leaving it. Tommy is phenomenal. The issue was completely my fault since we put the trash out on the wrong day. We are …
These guys are the best, most professional trash service we have had. We feel blessed to live in Garner and have their services. I missed the trash this morning and they saw me and were kind enough to back down and take my trash, even …
We have always had a good experience with All Star. They are great to work with. We were busy with a family matter and missed getting our can out in time this week. I texted the company and they sent a truck over the next day to pick it …
Love All-star! I recently moved and couldn’t find my bins at the new house. Turns out they went the extra mile and put them behind the fence where they should have been stored, instead of just dumping them on the driveway. Super thankful for this local company. Keep up the great work guys.
I was very impressed with your employees today in the Walnut Creek subdivision. They were one short so the driver kept having to get out at every driveway to help the other guy with the trash cans. Every one of your guys today were …
Ive had issues with this company again and again. They miss our cans often and then when we call they take their sweet time to come get it. I go to the dump to take my recyclables so Im thinking about firing them. Some employees are nice …
Overall, not bad, but…when we first started, they’d leave notes telling us to face the handles toward the street. Ok…it is what it is. Figured we’d adjust to help. Now, I’m asking for the same courtesy: Please put the cans OUT of the road and back on the grass without blocking traffic or the mail service! Thanks.
Fantastic service! These guys are awesome!
Great service. Always on time . Customer service is fantastic !
Beyond excellent service! Very satisfied, i will be along term customer.
Fast! always answers and is only 20$ a month good deal with a good company.
Great service!
Amazing company! Always responds in a timely manner and owner is SUPER friendly
Absolutely wonderful customer service. If you have the option to use All Star I would definitely recommend them.
They are so lazy…I just canceled my service. I wish my old company would not have sold out to them..because they went above and beyond.
Absolutely the best. Will never use another service. I pay yearly. They are always responsive and go the extra mile. Thanks Tommy!!!!!
This is one of the best decisions that the town of Clayton has made since I have been here. The service that Tommy and his crew provide is absolutely fabulous.
Thanks for maintaining our usual pick-up day even during a busy holiday week! We appreciate your prompt and reliable service in Riverwood.
We live in South Garner and just signed up with All Star Waste
Very fair prices
They deliver the containers to you …
They come at 3:45am and slam the trash bins multiple times making a loud banging. Then they move forward and backward multiple times because we are in a cul-de-sac. They wake my children and myself up. Pickup in residential area should start between 6 and 7 am not at 3:45 am.
I emailed to ask about yard-waste pickup -something it seems is not available in Johnston County. I got a response indicating that they offer special pickups and asking for more details. I followed up with questions about the special …
I’ve always had great service from the office to the trucks. Never had an issue with anything and I recommend to anyone.
Love All Star! Crew is efficient, friendly, and will help guide you around their trucks if you are on your way to work or taking tiny humans to school.
I live in the Downtown Clayton area and just can’t say enough wonderful things about ALL of the guys that run the route on my street. They are so helpful and always very courteous and friendly. Thank you so much-they are true All-Stars!
I’ve been waiting 3 weeks to get a pile of Limbs picked up from the street in front of our house. At first they said the power was too big so I separated it into piles, according to their directions, measuring 6 foot by 6 foot by 3 foot. I …
We use All Star for trash collection. Today is Labor Day and even though website shows closed our trash was collected even though trash was not at road. Outstanding service!!! Would highly recommend to everyone!!!
Very reliable services. Highly recommend!!
My recycle container was missed last week. I called the next morning and spoke …
Of all the utilities I’ve used in several states, All Star Trash is the most responsive. Your customer service leads me to believe your business model is far superior to any other utilities I’ve dealt with in my 52 years.
Happy Days are here again because Tommy/All Star is back in Johnston NC with trash service. Signed up today as soon as I found out he was back. He stopped 4 + years ago and we were among the many customers who were sad because the service was 100% great 100% of the time. Welcome back Tommy and THANK YOU!!!
I’ve never had an issue that could not be resolved. Auto-draft keeps your bill paid effortlessly. I get an occasional banging of the trash can early morning, but it’s not often enough to even mention (or i would and they would correct it.) Thanks Tommy and crew!
Never had an issue. Then again, I’m on auto draft like a responsible adult. Oh, and my card recently expired. I called them, like a responsible adult to update my expiration date and security code. …
The most amazing and professional waste service I have ever used. They go above and beyond for there customers. I forgot to bring my trash to the road and these guys came up the driveway and got it for me. I can’t express how awesome and amazing this company has been to use!! Keep up the good work!
We’ve been super happy with these guys. We moved here right before Christmas, so between moving & 3 kids Christmas – we had A LOT of trash. Every week I’d set a few boxes out by the curb, not sure if they’d be willing to take extra trash …
They forget to pick up my trash often. Wait 3 months if there’s an issue with payment to let us know payment didn’t go through. Always leave notes in our trash complaining about what direction the trash is in when we were following what was in the notes. Seems like they change the direction its supposed to go at least once a month.
All Star Waste’s customer service is phenomenol. The driver, Michael, goes beyond all expectations I had. He saw me on crutches one day and got my trash can from beside the house. So nice and sweet. Customer satisfaction is their number one priority. I highly recommend All Star Waste to everyone.
All Star Waste has been great, both Heather and Brenda has always been accommodating when we have had an issue or question. Excellent customer service and they have some of the nicest truck drivers I have ever encountered. Highly recommend All Star Waste!
I was very pleased with All Star until recently. I received an email stating that my bill was past due and had a $10 late fee. The first time this happened, I just paid it and assumed I was at error. But twice? I emailed their office and …
After multiple years of being a loyal customer, they raised my bill with out even notifying me, in hopes I’m sure of hoping you just don’t catch it. Bill went up $ 9.15. and would not negotiate price change.
I had financial issues where I was past due and couldn’t find a statement (they’re only mailed once every 3 months), you can’t look up your balance online, and it’s impossible for someone to answer the phone because they have ridiculous …
I was amazed that their offices were closed and they still responded to a NOT pleasant voicemail within 30 minutes of leaving it. Tommy is phenomenal. The issue was completely my fault since we put the trash out on the wrong day. We are …
These guys are the best, most professional trash service we have had. We feel blessed to live in Garner and have their services. I missed the trash this morning and they saw me and were kind enough to back down and take my trash, even …
We have always had a good experience with All Star. They are great to work with. We were busy with a family matter and missed getting our can out in time this week. I texted the company and they sent a truck over the next day to pick it …
Love All-star! I recently moved and couldn’t find my bins at the new house. Turns out they went the extra mile and put them behind the fence where they should have been stored, instead of just dumping them on the driveway. Super thankful for this local company. Keep up the great work guys.
I was very impressed with your employees today in the Walnut Creek subdivision. They were one short so the driver kept having to get out at every driveway to help the other guy with the trash cans. Every one of your guys today were …
Ive had issues with this company again and again. They miss our cans often and then when we call they take their sweet time to come get it. I go to the dump to take my recyclables so Im thinking about firing them. Some employees are nice …