Great service and friendly staff. Glad we left our bank of 35 yrs. and joined Alliance , no comparison on investment rates. Don’t understand negative reviews
I use the bank on Hwy K in ofallon and it’s always a pleasure to go in, everyone from the branch manger to all the employees is nice and seems happy about doing their job. A great experience all the time!
Great place and great people to work with. I drive from St. Charles to Ofallon . Many credit unions closer but I would rather drive the distance to stay with Alliance. I love talking to real people when you call.
This credit union sucks royally. I had to come pay for our groceries my husband was trying to purchase tonight because Alliance cut off my husband’s debit card AGAIN for a $55 purchase. That is why I am thankful I have Bank of America. …
Boy, that only took a week for Alliance to screw me yet again and gain a 1 star review. They just raised my mortgage payment last month. My contract, as well as the letter that gave me my current rate, says it can be raised once a year. …
Rude, called to talk to someone about a loan, “computers are down, call back tomorrow.”
I asked you mean no one will take down my phone number, and call me back to …
I received the premium customer assistance offered by Alliance Credit Union. I sincerely appreciate the help from the Fenton, Jennings and Hazelwood location
Megan at the O’Fallon Branch was fantastic. She was very professional but at the same time mad us feel so comfortable. She was outstanding. I would recommend Alliance Credit Union to each and everyone who rads this. Thanks again Megan.
Rose Ann has gone above and beyond working with me for my business. She is a true example of what customer service should be! Thank you 🙏🏻 for your great service. It shows!!! …
Rose Ann along with the entire staff were extremely friendly and helpful throughout my PPP loan process. Everyone in my family has also had the same wonderful experience and we couldn’t be more appreciative!
Always very helpful. I just love Sam glad to see her at the Fenton. She was the first person to ever help my husband and I when we opened the account
When it was 1st City. She is very friendly and sweet hope you never lose her as …
This is the worst bank. Wish I could give them negative stars. My father worked at Chrysler for over 30 years ,and of course they loved accepting his deposits. However, when he fell ill and it came time to make withdrawals…different …
My husband (James Kay) and I have been a member for over 35 years and there is a reason for that. Through good times and bad Alliance Credit Union has been there for us. we would like to recognize AMRA for being so friendly and polite. …
We wanted to say how great our service is with Amra! She always handles my husband Tim accounts and always attentive to detail. Thank you Amra for always going above and beyond!
I’ve had outstanding service from the Fenton branch, especially from Amra. She always is friendly, very helpful and goes above and beyond. I highly recommend Alliance Credit Union .
My family and have been members for over 20 years. The best part about Alliance to us is the personal care we get week after week. Amra is always there to greet us with a smile. We really feel secure with our transactions when working with …
Bankers rate
Fenton branch is a absolute joke to deal with.
Disappointing member services.
Alliance Credit Union The Best Customer Service!
Aweful customer service and the WORST online banking site I’ve ever seen.
Staff is very knowledgeable, efficient, and helpful…… much appreciated.
Always a friendly, helpful staff and the best rates out there!
Been with ACU since 1995 love it wouldn’t switch of u ask me too
We were well informed by the person that helped us and appreciated her confidence.
I have too much money invested with u guys so when I call this place, I expect someone to pick up the phone. Fix ur phone and customer services pls .
I been with this credit Union for rover 35 years! Great rate, wonderful service.
Live out of state now but because of continued excellent service still maintain Alliance as my financial institution.
Great service! Even the Personnel answering phones…quickly. laddered my CDS before they bottomed out. Thanks Hanna !
Hannah and Emma Made my day by making it easy for me in my condition. Thank you very much
Great Credit Union. Rose Ann could not have been more helpful.
I recommend banking there!
Love these guys! Everyone is so helpful and I have never had a bad experience! I highly recommend! Thank You ACU!!
Great service and friendly staff. Glad we left our bank of 35 yrs. and joined Alliance , no comparison on investment rates. Don’t understand negative reviews
I use the bank on Hwy K in ofallon and it’s always a pleasure to go in, everyone from the branch manger to all the employees is nice and seems happy about doing their job. A great experience all the time!
Great place and great people to work with. I drive from St. Charles to Ofallon . Many credit unions closer but I would rather drive the distance to stay with Alliance. I love talking to real people when you call.
This credit union sucks royally. I had to come pay for our groceries my husband was trying to purchase tonight because Alliance cut off my husband’s debit card AGAIN for a $55 purchase. That is why I am thankful I have Bank of America. …
Boy, that only took a week for Alliance to screw me yet again and gain a 1 star review. They just raised my mortgage payment last month. My contract, as well as the letter that gave me my current rate, says it can be raised once a year. …
Rude, called to talk to someone about a loan, “computers are down, call back tomorrow.”
I asked you mean no one will take down my phone number, and call me back to …
I received the premium customer assistance offered by Alliance Credit Union. I sincerely appreciate the help from the Fenton, Jennings and Hazelwood location
MJ
Megan at the O’Fallon Branch was fantastic. She was very professional but at the same time mad us feel so comfortable. She was outstanding. I would recommend Alliance Credit Union to each and everyone who rads this. Thanks again Megan.
Rose Ann has gone above and beyond working with me for my business. She is a true example of what customer service should be! Thank you 🙏🏻 for your great service. It shows!!! …
Rose Ann along with the entire staff were extremely friendly and helpful throughout my PPP loan process. Everyone in my family has also had the same wonderful experience and we couldn’t be more appreciative!
Always very helpful. I just love Sam glad to see her at the Fenton. She was the first person to ever help my husband and I when we opened the account
When it was 1st City. She is very friendly and sweet hope you never lose her as …
This is the worst bank. Wish I could give them negative stars. My father worked at Chrysler for over 30 years ,and of course they loved accepting his deposits. However, when he fell ill and it came time to make withdrawals…different …
My husband (James Kay) and I have been a member for over 35 years and there is a reason for that. Through good times and bad Alliance Credit Union has been there for us. we would like to recognize AMRA for being so friendly and polite. …
We wanted to say how great our service is with Amra! She always handles my husband Tim accounts and always attentive to detail. Thank you Amra for always going above and beyond!
I’ve had outstanding service from the Fenton branch, especially from Amra. She always is friendly, very helpful and goes above and beyond. I highly recommend Alliance Credit Union .
My family and have been members for over 20 years. The best part about Alliance to us is the personal care we get week after week. Amra is always there to greet us with a smile. We really feel secure with our transactions when working with …