Alliance Urology Specialists serves as an epicenter of care for adults suffering from urologic disorders. We offer patients convenient access to an elite team of experienced urologists, along … See more
The wait time for signing in was redundant but quick. I still had to fill out forms even though I filled out forms online. The wait time to be called to the back was fast. I had to schedule 2 additional appointments which I thought was a bit excessive but if they were necessary I guess.
I first started going to AUS about 10 years ago and was diagnosed with IC and treated with Elmiron for years. Now I see Dr. Herrick and the therapist, Rachel and I feel helped in more ways than one. Dr. Herrick changed my medication and …
I am well pleased with the professionalism and helpfulness of the staff and doctors at Alliance. During this pandemic I felt safe with the many measures they have in place for cleanliness and sanitation. Dr Borden has been wonderful in providing care and keeping me healthy.
Alliance Urology is very efficient and organized. The Staff is very professional, organized and courteous. The Doctors are very knowledgeable and patient. The doctors take time with each patient to ensure their concerns and questions are …
My visit at Alliance Urology Specialist was very positive as a new patient. As soon as I stepped off the elevator I was directed to sign in online – which was awesome and fast, then I was called to a Check-in counter where I submitted my …
I really like that there was a receptionist at the opening of the building and was there to take my temp. I had no problem with that. I also appreciated the person assisting with the Kiosk for signing in and payment. She was very helpful. Appointment went smooth and seamless. thanks!
Alliance Urology made a visit during the pandemic professional, and followed protocol from entry to the building, the waiting room, to the appointment. My first follow up is scheduled for May 7th, I received a follow up call to schedule my …
Thanks to the staff at Alliance Urology especially Dr. Lester Borden Jr. for your help with making me prostate cancer free for almost 13 yrs. May God bless you all as he did me during this time.
Office seemed more streamlined than the last time I was there. there was lots of help to guide us through the check in process and Dr. Herrick was as smooth and helpful and understanding, best urologist in my book. I trust him completely. thank you, John Oskam. 01-31-1930.
All the staff was friendly and ready to assist in any way they could. Dr. Manny was straight forward and personable, he went above and beyond to answer all questions and ensure an understanding of next steps. Highly recommend.
This has been my grandmothers primary urologist since 2017. Up until here recently they have been superb. Unfortunately amid the pandemic they are (to say the least) VERY RUDE. …
Staff was cordial and orderly. Receptionist were very kind. The nurse Ashley was very personable and kind. Dr. Borden has a great bedside manner that makes the visit more bearable.
Check in is now streamlined with the addition of iPads for the sign-in process. It takes only a few minutes and the best part is that the front desk staff computers are updated simultaneously! Fabulous! I sat down in the waiting room for …
Excellent staff all the way around. Dr. Borden is so knowledgeable and conveys information extremely well. You never really leave thinking that you forgot to ask something or you didn’t quite understand, As he is very thorough in his work with patients and the reports and evaluations that he gives.
Very caring and professional staff. Kept me informed at all times of what was going to take place at all times.The doctors and nurses all made me feel welcomed and that they were taking care of me to the best of their ability. I give them a AAAAAAAA++++++
THANK YOU..❤
My wife always comes with me to my appointments with Dr. Christopher Winter. I’m hearing impaired and stressed out coming here so upon arrival there is check-in with a touch screen kiosk that is hard for me to see and impersonal. Obtaining …
The care from Dr. Borden was top notch. The office experience is good but adapting to the pandemic has increased the overall time factor of the visit. My only suggestion is that the patient portal seems to be excessively slow to load. I …
Like Dr Herricks. Service is great but after you called me about the appt, emailed me about the appt, and texted me about the appt, I wasn’t seen until 85 minutes past my appointment. I get there’s always emergencies but a practice manager might take a look at the data so that patients are scheduled more realistically
Dr. Mannings office called an requested that a patient of his, needed a CT scan. The problem with this is, the patient died on October 5, 2021. When we called back to let the office know, the person we talked to didnt say, I’m sorry for your loss or anything. This is just not professional and VERY Disrespectful.
Very helpful office staff; short wait to be seen; fantastic nurse who was friendly, proficient and reassuring and Dr Wrenn took his time, asked lots of questions and provided lots of information and possible courses of action. Great experience overall!
I love the doctors at this practice, especially doctor. I never can spell his name write, but I think you can figure out what I’m trying to spell. I have had an interstim for the past 15 years. They are the people that put it in only I go …
Considering my urgent need for medical attention, kidney stones, Alliance Urology provided excellent Doctors and associate staffing in what appeared to me to be a state of the art facility. My questions were answered, level of pain was managed and the stones were removed. Thanks to the team at Alliance Urology
Always a good experience! Dr. Wrenn has been my urologist for years and helped me through a few concerns over those years! Excellent doctors and staff at Alliance Urology!! The only ones for me in this particular field of medicine!!
I have been highly impressed with the process in place at AUS for visits to Dr Herrick. From the initial sign-in to the final check out, each step is done with professional clarity and high efficiency. Furthermore Dr. Herrick and staff are very friendly and informative through out process.
I thought the practice was efficient, friendly, and professional. I would recommend them to anyone. However, like in all US healthcare facilities, it would be nice to see more males. I did not see one male employee in all 3 visits. This is not a complaint against anyone or my experience at Alliance Urology, just an observation.
Waiting time was reasonable. I was seen by a PA who was very professional and thorough. Her follow up was excellent. She called me by the end of the same day of my appointment. Another follow up call was made two days later. My experience at check in and check out was very good.
Check in has been streamlined and was easy(but I did have an early morning appointment which makes a difference!). Nurse and receptionist were fantastic and Dr. Dahlstedt was at his usual high performance. You all still need a bigger …
Very helpful staff in every department. I never felt rushed all my questions were answered Dr Eskrigde came in sat down and was very professional answering all my questions also making a followup visit to continue to check on my condition, with more tests to be done. Very thorough. Thank you
My husband and I drive more than an hour each way to see the providers at Alliance Urology. He sees Dr. Borden for follow up from prostate cancer surgery and I see Dr. Bell for follow up from kidney stone removal. We have both been very …
The office is run with precision timing and an excellent staff that is there when you need them to answer any questions you may have. The waitng time is the best and fastest I have incurred at a medical office.
I have been seen in this practice for about 20 years. The two doctors I have had here are very competent and caring, and I have absolute confidence in them. My current doctor, Dr. MacDiarmid, is excellent. The nurses, techs and support staff are also caring and friendly.
The Doctors and Nursing Staff, as well as the support Staff at sign in and sign out are all very courteous at all times. I’ve been a patient of the Alliance team for over 13 years and never had an unpleasant experience yet, nor do I expect one in the future.
Dr. Ottelin is a wonderful doctor. He’s very personable and easy to talk to, he also gives you all the time you need during your visit to discuss any issues you may have and provides excellent feedback. A couple of staff members were less …
All of my visits have gone well. Dr. Bell does a great job of addressing issues and answering questions in easily understandable terms. Would definitely highly recommend.
This office is doing everything in a correct and professional manner. The staff knows what to do with the least problem to the patient. The staff in the examination room was tops. The physician Dr Ottelin was the best. I have been treated for many years in this office. All I need to say is thank you.
I was taken to an examination room promptly and the nurse got my vitals and asked the standard questions. But then I had to wait 30 minutes to see the physician for a 5 minute visit. That shows me that my time is not valuable to you. …
I had a vasectomy done at this facility. The procedure was everything that the doctor informed me of. He did a fantastic job from what I can tell thus far. Of course with this being the type of procedure that it was I was nervous in the …
The facility was clean and neat along with the friendly staff. My visit with my urologist was a good report and my doctor was quit professional and knowledgable about my condition and future prospect. I was very pleased with my visit.
If your going here you are probably already stressed. Everyone is friendly and helpful. The staff, nurses and doctors I have interactions with help put you at easy. The nurses and doctors take the time to listen and be sure you understand what they tell you.
I was worked in for an appointment following a CT scan & ultrasound to discuss the findings. I was more than a little nervous to say the least. I wasn’t able to see the doctor I normally see, but I was seen by nurse practitioner that was …
Alliance Urology office has a staff of people who are prompt with advice, treatment and provide a pleasant experience with confidence for the patient. Dr. John Wrenn displays care, empathy and knowledge for his patients. He asks pertinent questions and listens, a quality of a physician that is exceptional.
I was early for my apointment but my doctor was held up with an extended visit from another patient. (He is usually prompt,) Considering the corona virus outbreak, I expect some delay. Everyone was very helpful.
Dr. Herrick and the entire team was super welcoming and hospitable! They literally took the pressure off! I was in and out in 30 minutes or less. During the procedure Dr. Herrick allowed me to pick music I liked and we literally talked will …
Dr. Herrick and Ashley are always over the top with their attentiveness to my medical needs! They are always in tune with my care and always ask questions as to how my treatment is going! They always listen to my concerns and are willing to …
The physican and his nurse were very knowlegdable and professional while at the same helping me to feel at ease.
My only concern is after filling out the form identifying my pharmacy and also watching the nurse write it down, the Rx was still sent to the wrong pharmacy.
Great visit! Dr Dahlstedt was as professional as I hoped he would be, with several good suggestions and recommendations. I look forward to seeing him again. Was disappointed that my next appointment with him will be 6 weeks out – was hoping for a couple of weeks!
I am a new person since I walked into Alliance facility almost a year ago when I walked in there and could hardly stand up for 5 minutes They found my problem and walked me through persurgery, surgery, and post surgery!! I Thank you all a …
Dr. Dahlstedt was great. He listened to me and explained all of my options and suggested what he thought was best for me. I felt like he was genuinely interested in me and wanted to make sure I had the best avenue of treatment for the best chance of success.
Wonderful experience on visit to Alliance Urology.
Staff are not only professional but also caring, kind, and personal.
While there a elderly woman was in the rest room and fell down. She had locked …
Everyone in the office, from check in to check out was kind, courteous, helpful and informative. I did not wait long before being called or seeing the doctor. The office was clean and social distancing protocol were in place. The doctor …
Even though we are in the COVID era, the front desk staff were “very” hospitable as was the support staff for Dr. Eskridge. The service has always been good with this practice, it seemed to be up a notch from the past. And my new Dr. …
I was so amazed when I went to Alliance Urology. They are the most organized doctors office I have ever been to. The whole process from check in to check out ran so smoothly and I never had to wait. Dr. Wrenn was absolutely wonderful. This …
My Doctor retired. That I have had since my every first check up. So when I got Dr McKenzie . I was a little apprehensive and didn’t know what to think, He has been the best explaining things We talk about family and the kids. His bed …
Very helpful and friendly staff usually prompt on appointments Dr. Escridge is very profesioal and keeps you informed,I highly recommend Alliance to anyone in need of their care
Dr. Herrick is thorough with his exam and takes the time to explain options for treatment. His staff was also very friendly and helpful. I highly recommend this group.
This was my first visit and I was treated with the utmost respect and in a professional manner. My doctor, Christopher Winter took time to explain my diagnosis and options. I appreciated his patience and transparency with me.
I have been going to alliance urology for the past 7 years always treated with a friendly face and folks that seem to really care about you and the situation that you might be in. The nurses are wonderful and my doctor Dr eskridge is also a …
Prompt service. Minimal waiting. They understand my medical issues. Their explanations of my medical conditions are stated in a manner that are easily understood. Extremely friendly personal throughout the organization.
I think the communication could be better as far as a nurse or provider getting back in touch with you regarding results. Spouse dropped off a specimen for a recheck and a month later still no results. We have called several times and get the run around.
In short. Had a 1pm appointment with this group concerning a kidney stone. Saw a Matt in the room who informed me that they didn’t have time left in the day to do the CT scan and determine if I indeed had a stone. I had already taken off …
Excellent customer service with the Alliance Staff. And I have great confidence in Dr. MacDiarmid. His suggestions have brought wonderful results. Also he listens to my questions and comments.
Dr Manny is the Dr I saw at Alliance Urology. He was so nice, thorough & listened to what I had to share with him! I was so scared because I have never been to a Urologist, he put me at ease which meant a lot to me. The nurse and staff were …
Dr. Borden came highly recommended. He is an outstanding physician and an incredibly kind and caring provider. He takes time with you, explains everything in understandable detail, and follows up with you in all aspects of your care. His excellent reputation is well deserved, and I am thankful to have him as one of my doctors.
The entire team is excellent not only from a medical standpoint but at easing the natural anxiety which patients feel when dealing with urological symptoms. They not only know how to conduct exams and procedures in painless ways, but deal …
Everything from the time that I walked through the front door until I left was handled both professionally and in a prompt manner. The office staff as well as the medical staff were friendly and made me feel comfortable. I can’t imagine that the urologist office is anyone’s favorite place to be, but everyone there made it tolerable.
Dr. Wrenn is always at the top of his “game.”. He’s thorough, patient, and kind. The nurse, Brenda, is, as well. It was nice to see her there. I can only say that my appointment went well, with the exception of my having to wait nearly an hour to be seen.
Suddenly diagnosed with kidney cancer 5 weeks ago, Alliance immediately took me in and placed me under Dr. Borden’s care. His knowledge, experience, concern and compassion are exceptional. The entire staff are the best of the best and as …
Check in and check out staff are friendly and professional. Nursing staff is always a pleasure to work with. I can’t say enough good things about Dr. Wrenn. His care is personal and exacting.
Rude and unprofessional people work in the office. Dont return phone calls and make you feel stupid for asking simple questions like, “have you tried contacting my insurance company online or through email?”. Expect me to just have …
I have been a patient of Dr. John Wrenn for many years. He is very professional and caring, and an excellent provider. The office staff are very friendly and accommodating to the patient’s needs. Visits are timely and efficient, but not rushed. I would definitely recommend this practice to anyone needing urologic services.
I have had a lot of issues with my health and been to a lot of doctor offices but this one has always been very good at what they do. All the people at the front are very friendly and the nurses are great. They treat you with respect and …
Larry Gibson was very knowledgeable and helpful on anything I asked him. He’s very pleasant and professional and was attentive to my thoughts or questions.
My visits have always been met in the most professional manner. Dr MacDiarmid has been my urologist for several years now. I look forward to my annual review, because it allows me to stay ahead and alert of any issues needing attention. The Alliance Urology Specialists ARE THE BEST.
My visit was a good one. From the time you walk in, until the time you leave, everything is in order. They have an order for all aspects; everyone does their duty well. The entire staff is friendly and hands on. This was my first visit …
The entire staff are really world class, I have been treated by Dr Bell and his team. It’s like having a family member attending to me. Plus the place is very clean
The staff are just awesome thy treat with respect and the facilities are always clean and Doctor Manny is one great Doctor recommended one hundred percent thanks to them for what thy do what they do
Professional, prompt, and courteous employees. Even though the wait was minimal, the service was not from my arrival until leaving. I did not feel rushed and Dr. Borden took the time to explain everything and answer my questions. It was a great experience even though I was nervous. I highly recommend this office.
Overall great specific care provider! All staff were reasonably pleasant (still smiling and caring even though everyone is masked up and there are decent numbers of clients needing help). My wait time was minimal and my doctor was SPOT ON …
Alliance Urology is the best! Dr. Borden is a wonderful doctor-very knowledgeable, caring and kind! I have been coming to this doctor and office for ten years and have had nothing but very professional, positive experiences.
Very friendly, highly efficient staff. Excellent in explaining everything in easy to understand terms. They do not rush & take as much time as you need.
First off, sympathy and condolences to the staff and especially the family of Dr.Peterson,he was my doc for quiet a while,super nice caring Dr,loved him. After Dr.Peterson retired,I chose Dr.Manny…I made a great choice,Doc Manny,is one of …
Facility was clean, orderly with good signage to direct visitors to the various areas. Staff at front entrance and on the 2nd floor was attentive and welcoming. Dr. Dahlstedt was thorough, personable and easy to talk with.
A great experience all around.
I have been using Alliance Urology since my encouter with kidney stones about 12 years ago. Dr Manny is very professional and makes it a very comfortable visit. Angel Bryant is a super assistant that always goes above and beyond. I recommend this place above all others.
I have always enjoyed my visits here. Everyone has always been thoughtful and kind. I feel open to discuss any problems or concerns that I may have. I feel that my doctor and everyone here really cares about the patient
Dr. Wrenn is superbly knowledgeable, excellent exchange of information, and promptly and thoughtfully answered all of my questions.
He performed a cystoscopy on Jan 17th to remove a carcinoma in my bladder. I am …
My first visit to a Urologist. Covid creates lots of questions , temp and verifying appointment before getting past the lobby.
Entire staff was very friendly. …
All the staff was very polite, Dr Bell didn’t seem to be too concerned about. Topics that I wanted to discuss with him. Just went through to motions. Woman in lab who took blood wasn’t friendly at all.
My first experience with alliance urology was a good one. Dr Wrenn was patient and more than willing to engage me in conversation about my past urological issues and what I am dealing with currently. He expressed a high level of interest in …
The majority of staff is pleasant, customer service oriented, and caring. Dr. Winter in particular is simply a GEM among physician specialists. The entire practice appears well managed, well run, with an eye for respect for the patient’s …
Check in was simple, wait time was minimal, nurse was courteous and quick, and Dr. Wrenn cares about his patients and puts you at ease. Wonderful doctor!!
Short wait. Very helpful and relaxed atmosphere. Dr. Winter- Good Doctor.
If you have to go to a Urologist, this is the place. Shout out to Larry Gibson. Friendly, professional, ask for him.
The docs there are great. They work quickly to diagnose you and help you the best way they can. I truly cannot express how helpful, kind, and knowledgeable the P/T staff are.
Debra has been a difference maker for me!!!… honestly don’t know where I’d be in my recovery without her encouragement, coaching, factual knowledge, etc.
My experience with Alliance Urology services I rate a 9. It would have been a 10 if finding a parking space was more accessible. I had to drive around the parking lot for over 20 minutes before I could get a parking space which made me …
I’ve been coming to Alliance Urology Specialists for (4) Years and the care that I’ve received has been Graciously Appreciated. Every Person that I came in contact with made me feel relaxed. Dr. Borden & his Team are the BEST!
Dr. Herrick is one of the most caring doctors I have had the pleasure of meeting in the US. His staff is no different and will go the length to make sure all is well. He does not rush you in and out, expect a wait because he takes time with his patients and actually listens. Seriously not a typical doctor, he is a great physician.
Totally great experience as a new patient. Patient check-in staff were very pleasant. The best experience was with Doctor Stephen Dahlstedt as well as Bree, his PA. The doctor made me feel as if he had a genuine interest in my issue. He …
Everything was great regarding people, process. the only thing I think could be better signage regarding reception and check out stations so they can be seen from the aisle or waiting areas. ex. someone will call out an individuals name or …
Very well oiled machine at Alliance Urology, everyone kept things rolling swiftly and smoothly. Check in is simple using the kiosks you see as soon as you exit the elevator. I’ve an unusual condition at a younger age and the folks here have …
Mr Larry was exceptional and listened….then provided excellent advice for self-cathetering. Future recommending with authority to follow-up with Dr Birerly pertaining to cyst on pancreas.
Everyone is helpful and pleasant. Dr. Dahlstedt listens to me takes the time to answer my questions and is not in a rush to move on to the next patient.
Doctors always take the time to explain all options. The staff are quite personable and I never have to sit waiting for extreme periods past the time of my appointment.
The sign-in station has such TINY letters on the screens that you must bend over and attempt to read and type into that screen … it is SO HARD for old people with less than 20/20 vision to do. I watched people struggle to do those …
Dr Manny gave clear explanation of my diagnosis, prognosis and various treatment options. He was professional and friendly. I have confidence in his ongoing involvement in my care. Support staff also did a good job.
I saw Dr. Bell as my previous provider is no longer at the practice. The Covid precautions were good. Dr. Bell was thorough and respectful of my time. All staff treated me with respect and were courteous. It is a large practice with personal attention.
To begin with there was someone to greet you and help you navigate the computer registration at the entrance. The wait was not long and I was called back at the appointed time. Nurse Ashley was very professional and friendly. I saw Dr …
Very warm and inviting environment. Efficient process from check in to check out. Dr. Dahlstedt’s bedside manner is incredible putting you at ease immediately. He discussed difficult issues with a mix of confidence and the right amount of encouragement and condolence. Totally recommend Alliance for your Urilogy needs.
Dr. Herrick, Therapist Karen and Therapist Debra have been an amazing trio to work with. The therapy I received seemed unconventional to me initially, and I was not completely sure of its purpose as I do not work in the medical field. But …
A cystoscopy is an unsettling experience to most people that are facing one. That was not my experience this week with Doctor MacDiarmid and his assistant nurse “T.” His assistant was extremely professional, gentle, considerate and …
The wait in the examination room was long but the doctor was extremely thorough. He addressed all of my issues that I brought up. I’m pleased with Dr. Wren. Very clean office. Helpful staff. Quick check in.
Dr. Winter and his staff are great. They take the time to speak with you and explain what processes are available. They have your best interest in mind when discussing your treatment. They treat you like a friend instead of just a number. Best team in town.
Good luck! That’s the best advice I can give. Pray the doctors are better than their triage nurses because I am not certain how many there are but I had the displeasure of speaking to two. Both were short and rude in their dealings. No …
My experience at Alliance Urology has always been positive whenever I went there. From my entrance into the building until the end of my appointment the staff is always courteous, helpful, and professional. Dr.Manny is thorough, answers my …
I have experienced very professional service and so glad to have a doctor / staff that listens to me and my concerns. I am impressed with Dr. Scott Macdiarmid and his team. …
Alliance Urology, Dr Borden, Jennifer PTNS, are consistently professional, respective and thorough at every visit. Appreciate all you do in providing superior care.
This was my first time going to this practice. The staff was very helpful from the check -in to the doctor office. It was a good experience after having to go to the doctor.
All the people I dealt with were great especially Dr Borden who took as much time as my wife and I needed to discuss my options for prostate surgery.I would 💯 % recommend Alliance Urology.Update Dr.Borden performed my Robotic prostate surgery I could not have more pleased with the outcome,He is the best. …
Easy check-in, prompt lab work results and very little wait time to see my doctor. I was in and out in less than 30 minutes. Everyone was very professional.
Dr. Winter and the crew are always timely and friendly. I really appreciate the straight talk and being them being able to accommodate my appointment time request.
The office front desk was very welcoming, made you feel like you were valued. Office was very clean. Sign in was easy and fast.
Nurse was a professional, asked and answered all questions. …
Dr Herrick was able to solve my bladder problem and I am so very thankful I found him.
One Dr from Burlington even did a hysterectomy and cut my ureter tube which left …
My experience with the doctors, nurses and staff at Alliance Urology Specialist has been very good. My treatment appointments and plans toward better health have been comprehensive and done with care each step of the way.
At first this was a scary situation. They provided comfort along with a great step by step plan. Dr Borden is 3 out of 3 for the men in my family. Thanks to the staff as well.
I had a great vist at Alliance. I arrive about 8:20 am for my appointment…talked to my doctor at 8:32 am, had ex-ray and I was release about 9:48 am. Great service.
Office staff professional, helpful and courteous. Dr. Dahlstedt is caring, knowledgeable, patient engaging and has a good sense of humor. Highly recommend this practice.
My experience was very good, everyone was courteous, helpful, friendly, professional and knowledgeable. This was my first time going to an urologist. Everything was explained every step of the way. I was taken care of right away, no long waiting time. I would highly recommend Alliance Urology Specialists.
Post-op visit with Dr. Manny.
He is thorough and caring and a wonderful doctor. He performed surgery for a Staghorn calculus and all went smoothly in his capable hands. Thank you Dr. Manny for taking such good care of me!
My appointment went very well from Check-in to Check-out. All staff were courteous and professional. I had good discussions with my doctor and plan moving forward to address concerns.
Dr Dalstatd was very informative and personable! I was given a lot of options for treatment. I felt at ease with talking with him. My experience at Alliance Urology is very good!
Greetings, I was diagnosed with prostrate cancer a few years ago. Nobody ever wants to hear the big C word! Never the less like any man would be filled with many different kinds of emotions. I was referred to Alliance Urology to Dr. …
Dr. Dahlstedt is the BEST! He spends time getting to know his patients and trying to figure out the best course of action for them. Definitely not something you see often. Usually I feel like a get them in and get them out kind of patient. This is not the case with him. Highly recommend Dr. Dahlstedt and Alliance Urology!
My husband has been seeing Dr Borden for about 5 years now for his cancer treatment. We both are extremely grateful for Dr. Borden’s exceptional care and bedside manner throughout the process. He is very patient with the endless questions …
Entire staff are always considerate and helpful. Physical therapist Deborah is so knowledgeable. She is great at educating the patient about their body and how solve the presenting problem. Highly recommend.
My first visit was quick to sign in. The wait was short. The staff very accommodating and helpful. Even the time to get my blood test taken was short. This organization is extremely efficient at what they do. I would recommend them to …
Look, no one likes to go to the urologist, so I have to be careful with my words. I have been a patient for several years, and although I feel like there was a overall dip in service for a period in the middle of those years, things have …
I am always pleased with my visits with Dr. Eskridge. I know he is concerned with providing me with the best care possible. He is a compassionate and caring physician, and the staff are aleays professional, helpful and friendly!
the prostate removal operation is something no one should ever do unless absolutely necessary- the complications following the operation can be devastating as it was in my case. Once done, it cannot be reversed leaving me impotent, …
My visit went very well with Dr Hamrick last year. Would like to see him again. If only they would answer the phone to schedule another visit. Have been on hold for a total of 30 mins between 3 tries so far.
I thought the staff were very professional and helpful in their jobs …especially the young lady who was assisting in helping people check in …. Dr. Wrenn and the nurse working with him kept me informed on what procedures they were doing and what was expected!!!
Went to Alliance Urology with my dad for his annual check up on January the 10, we had an excellent experience with Dr Bell and his staff. Andrew was very professional too. Thank you guys.
Dr Dahlstest was quick and I had very little discomfort. He kept up light conversation that kept me at ease and my mind distracted during the procedure. So far recovery has been very easy.
Great people! When I started having issues, I went to the hospital and received no answers. I got into see Dr Herrick. Dr Herrick and his nurse are getting to the problem! I have complete confidence that they will get me back to normal!
Very prepared with checking in patients. Professional and helpful. Dr. Winter and his nurse were absolutely wonderful. I felt completely confident in his findings and suggestions. I would recommend this practice 100%.
Dr. Borden was very thorough. He listened to me and answered my questions in a manner that was easy to understand. As a bonus, he was very nice. Highly recommended.
Our first visit here in many years was quite positive. We were pleased with the information given and the respect and care shown to us during such a stressful time. We feel confident with the next stage of care.
I wish the results of both my sonogram and bloodwork along with my urine test, would be posted quickly. Along with posting the results, I find medical practices that have explanations of the results are a positive help to the patient. …
From the check in process to the check out…Everyone is awesome!! Everyone treats you with dignity and respect and always willing to help!! Dr. Bell and nurses are fantastic!! Thank you for taking such good care of my Dad!!
I am concerned about my lab results. The first PSA test for my last two visits has been a false positive. This has not been good for my mental well being, because if accurate, it would have indicated a return of my cancer. If this has been …
This is a large practice and could lead to long waits but everything was well organized and efficient. I was in and out in an hour’s time with every satisfaction with my physician’s attention and professionalism. Good job!
Called the office upon opening at 800am…on hold for 45 minutes until I finally hung up. You wouldn’t know how good they are if you can’t even get though to schedule an appointment. Message says they are accepting new patients…how? They seriously need a call back system…nobody has this kind of time.
Dr Wrenn is always very helpful and very nice. The staff always seem outgoing and want to help. I had blood drawn and it was NEARLY painless. I am waiting on test results and am sure I will get them as fast as possible. Thanks!
Dr Borden is one of the best doctors I’ve worked with. He explains things completely and makes sure you understand everything. You can see the he is a very competent doctor who truly cares about his patients.
Excellent from beginning to end. Staff was helpful and polite. DR. Dahlstedt was extremely professional and knowledgeable. He was also very attentive and took his time, asking pertinent questions. I highly recommend him and Alliance Urology.
First visit with Dr. Scott MacDiarmid was pleasant. The nurse assistant was professional and courteous as were the lab attendant and from desk staff. Dr. MacDiarmid displayed a caring attitude while addressing my concerns. I felt he …
The staff at Alliance Urology was very professional and friendly not to mention knowledgeable. They make you feel comfortable and puts your mind at ease. Dr McDermott is the best. Thank you so much for great experience 😊 …
All staff was very considerate, friendly and considerate of my time. They were very organized to get me in to be seen with the doctor. This was my first visit, and I was impressed with the doctors questions and he listened.
I was very pleased. Did not have to wait at all since I immediately had to go to the bathroom. Someone checked me in since it was painful for me to stand. I especially appreciated the fact that you had a walker with a seat available for …
A very professional and efficient process. The check-in personal were very helpful and pleasant to talk to.
Dr. Winter was great to talk to; very calming and reassuring.He explained …
I was very happy with my first visit with Dr Manny everything was not exactly what I wanted to hear but he is truthful and direct to the point and offers all your alternative procedures to best satisfy your needs to the best of his …
I was very pleased with my visit to Alliance Urology and with Dr Lester Borden. The staff and personnel were very friendly, efficient and professional. Dr Borden spent more than adequate time in consultation and answering questions, as well as laying out a diagnostic and treatment protocol. Everything was 5 star.
Staff were friendly and efficient. Dr Manny had reviewed my test results before coming in to talk with me. He was pleased with my PSA level. He was very thorough and asked if we had any other questions. Excellent annual review.
Always have a great experience! Everyone is so kind, patient and thoughtful. Dr. Borden is the best!!! Always listens and explains everything in laymen’s terms that we can understand. He is genuinely concerned about our health and takes …
I was surprised at how short the wait time was. The staff was polite and efficient. Doctor Bell took his time. I had a lot of questions. He patiently answered all of them. He reviewed my scans with me. He provided information to …
I like Dr Eskridge and believe he is a good doctor. The wait was very minimal. Everyone was friendly and did their jobs well. The only reason for 4 stars instead of 5 is the continued mask requirement instead of recommendation. It appears …
Best experience with a doctors office in a long time. Quick to get an appointment, doctor sat down and discussed options of treatment like I was the only patient he had, surgery was scheduled within a few days and all of this during the …
The wait time for signing in was redundant but quick. I still had to fill out forms even though I filled out forms online. The wait time to be called to the back was fast. I had to schedule 2 additional appointments which I thought was a bit excessive but if they were necessary I guess.
I first started going to AUS about 10 years ago and was diagnosed with IC and treated with Elmiron for years. Now I see Dr. Herrick and the therapist, Rachel and I feel helped in more ways than one. Dr. Herrick changed my medication and …
I am well pleased with the professionalism and helpfulness of the staff and doctors at Alliance. During this pandemic I felt safe with the many measures they have in place for cleanliness and sanitation. Dr Borden has been wonderful in providing care and keeping me healthy.
Alliance Urology is very efficient and organized. The Staff is very professional, organized and courteous. The Doctors are very knowledgeable and patient. The doctors take time with each patient to ensure their concerns and questions are …
My visit at Alliance Urology Specialist was very positive as a new patient. As soon as I stepped off the elevator I was directed to sign in online – which was awesome and fast, then I was called to a Check-in counter where I submitted my …
I really like that there was a receptionist at the opening of the building and was there to take my temp. I had no problem with that. I also appreciated the person assisting with the Kiosk for signing in and payment. She was very helpful. Appointment went smooth and seamless. thanks!
Alliance Urology made a visit during the pandemic professional, and followed protocol from entry to the building, the waiting room, to the appointment. My first follow up is scheduled for May 7th, I received a follow up call to schedule my …
Thanks to the staff at Alliance Urology especially Dr. Lester Borden Jr. for your help with making me prostate cancer free for almost 13 yrs. May God bless you all as he did me during this time.
Office seemed more streamlined than the last time I was there. there was lots of help to guide us through the check in process and Dr. Herrick was as smooth and helpful and understanding, best urologist in my book. I trust him completely. thank you, John Oskam. 01-31-1930.
All the staff was friendly and ready to assist in any way they could. Dr. Manny was straight forward and personable, he went above and beyond to answer all questions and ensure an understanding of next steps. Highly recommend.
This has been my grandmothers primary urologist since 2017. Up until here recently they have been superb. Unfortunately amid the pandemic they are (to say the least) VERY RUDE. …
Staff was cordial and orderly. Receptionist were very kind. The nurse Ashley was very personable and kind. Dr. Borden has a great bedside manner that makes the visit more bearable.
Check in is now streamlined with the addition of iPads for the sign-in process. It takes only a few minutes and the best part is that the front desk staff computers are updated simultaneously! Fabulous! I sat down in the waiting room for …
Excellent staff all the way around. Dr. Borden is so knowledgeable and conveys information extremely well. You never really leave thinking that you forgot to ask something or you didn’t quite understand, As he is very thorough in his work with patients and the reports and evaluations that he gives.
Very caring and professional staff. Kept me informed at all times of what was going to take place at all times.The doctors and nurses all made me feel welcomed and that they were taking care of me to the best of their ability. I give them a AAAAAAAA++++++
THANK YOU..❤
My wife always comes with me to my appointments with Dr. Christopher Winter. I’m hearing impaired and stressed out coming here so upon arrival there is check-in with a touch screen kiosk that is hard for me to see and impersonal. Obtaining …
The care from Dr. Borden was top notch. The office experience is good but adapting to the pandemic has increased the overall time factor of the visit. My only suggestion is that the patient portal seems to be excessively slow to load. I …
Like Dr Herricks. Service is great but after you called me about the appt, emailed me about the appt, and texted me about the appt, I wasn’t seen until 85 minutes past my appointment. I get there’s always emergencies but a practice manager might take a look at the data so that patients are scheduled more realistically
Very helpful welcome staff and great doctor/surgeon.
Dr. Mannings office called an requested that a patient of his, needed a CT scan. The problem with this is, the patient died on October 5, 2021. When we called back to let the office know, the person we talked to didnt say, I’m sorry for your loss or anything. This is just not professional and VERY Disrespectful.
Very professional. Staff is attendant and doctor in top 5%.
Very helpful office staff; short wait to be seen; fantastic nurse who was friendly, proficient and reassuring and Dr Wrenn took his time, asked lots of questions and provided lots of information and possible courses of action. Great experience overall!
I love the doctors at this practice, especially doctor. I never can spell his name write, but I think you can figure out what I’m trying to spell. I have had an interstim for the past 15 years. They are the people that put it in only I go …
Considering my urgent need for medical attention, kidney stones, Alliance Urology provided excellent Doctors and associate staffing in what appeared to me to be a state of the art facility. My questions were answered, level of pain was managed and the stones were removed. Thanks to the team at Alliance Urology
Always a good experience! Dr. Wrenn has been my urologist for years and helped me through a few concerns over those years! Excellent doctors and staff at Alliance Urology!! The only ones for me in this particular field of medicine!!
I have been highly impressed with the process in place at AUS for visits to Dr Herrick. From the initial sign-in to the final check out, each step is done with professional clarity and high efficiency. Furthermore Dr. Herrick and staff are very friendly and informative through out process.
I thought the practice was efficient, friendly, and professional. I would recommend them to anyone. However, like in all US healthcare facilities, it would be nice to see more males. I did not see one male employee in all 3 visits. This is not a complaint against anyone or my experience at Alliance Urology, just an observation.
Waiting time was reasonable. I was seen by a PA who was very professional and thorough. Her follow up was excellent. She called me by the end of the same day of my appointment. Another follow up call was made two days later. My experience at check in and check out was very good.
They worked me in early due to a cancellation.
The staff was completely prepared for my visit, very professional and courteous. …
Check in has been streamlined and was easy(but I did have an early morning appointment which makes a difference!). Nurse and receptionist were fantastic and Dr. Dahlstedt was at his usual high performance. You all still need a bigger …
Very helpful staff in every department. I never felt rushed all my questions were answered Dr Eskrigde came in sat down and was very professional answering all my questions also making a followup visit to continue to check on my condition, with more tests to be done. Very thorough. Thank you
My husband and I drive more than an hour each way to see the providers at Alliance Urology. He sees Dr. Borden for follow up from prostate cancer surgery and I see Dr. Bell for follow up from kidney stone removal. We have both been very …
The office is run with precision timing and an excellent staff that is there when you need them to answer any questions you may have. The waitng time is the best and fastest I have incurred at a medical office.
AVOID AT ALL COST. BEWARE OF THIS PLACE!!!!
My experience for has been really bad to say the least. The doctors Scott A …
I have been seen in this practice for about 20 years. The two doctors I have had here are very competent and caring, and I have absolute confidence in them. My current doctor, Dr. MacDiarmid, is excellent. The nurses, techs and support staff are also caring and friendly.
Very professional, kind and knowledgeable. Very satisfied. Are open and honest.
Nurse was professional and the specialist spend time with explaining steps for diagnosis. Excellent service.
The Doctors and Nursing Staff, as well as the support Staff at sign in and sign out are all very courteous at all times. I’ve been a patient of the Alliance team for over 13 years and never had an unpleasant experience yet, nor do I expect one in the future.
Took mom for visit, very friendly and seemed to care for their patients.
Dr. Ottelin is a wonderful doctor. He’s very personable and easy to talk to, he also gives you all the time you need during your visit to discuss any issues you may have and provides excellent feedback. A couple of staff members were less …
Very professional staff, never have to wait long, always on schedule compared to many other health services
All of my visits have gone well. Dr. Bell does a great job of addressing issues and answering questions in easily understandable terms. Would definitely highly recommend.
This office is doing everything in a correct and professional manner. The staff knows what to do with the least problem to the patient. The staff in the examination room was tops. The physician Dr Ottelin was the best. I have been treated for many years in this office. All I need to say is thank you.
I have never waited over 10 or 15 minutes to see My doctor
I was taken to an examination room promptly and the nurse got my vitals and asked the standard questions. But then I had to wait 30 minutes to see the physician for a 5 minute visit. That shows me that my time is not valuable to you. …
I had a vasectomy done at this facility. The procedure was everything that the doctor informed me of. He did a fantastic job from what I can tell thus far. Of course with this being the type of procedure that it was I was nervous in the …
The facility was clean and neat along with the friendly staff. My visit with my urologist was a good report and my doctor was quit professional and knowledgable about my condition and future prospect. I was very pleased with my visit.
If your going here you are probably already stressed. Everyone is friendly and helpful. The staff, nurses and doctors I have interactions with help put you at easy. The nurses and doctors take the time to listen and be sure you understand what they tell you.
I was worked in for an appointment following a CT scan & ultrasound to discuss the findings. I was more than a little nervous to say the least. I wasn’t able to see the doctor I normally see, but I was seen by nurse practitioner that was …
Alliance Urology office has a staff of people who are prompt with advice, treatment and provide a pleasant experience with confidence for the patient. Dr. John Wrenn displays care, empathy and knowledge for his patients. He asks pertinent questions and listens, a quality of a physician that is exceptional.
I was early for my apointment but my doctor was held up with an extended visit from another patient. (He is usually prompt,) Considering the corona virus outbreak, I expect some delay. Everyone was very helpful.
Dr. Herrick and the entire team was super welcoming and hospitable! They literally took the pressure off! I was in and out in 30 minutes or less. During the procedure Dr. Herrick allowed me to pick music I liked and we literally talked will …
Always a great experience with the dr and staff
Dr. Herrick and Ashley are always over the top with their attentiveness to my medical needs! They are always in tune with my care and always ask questions as to how my treatment is going! They always listen to my concerns and are willing to …
The physican and his nurse were very knowlegdable and professional while at the same helping me to feel at ease.
My only concern is after filling out the form identifying my pharmacy and also watching the nurse write it down, the Rx was still sent to the wrong pharmacy.
Great visit! Dr Dahlstedt was as professional as I hoped he would be, with several good suggestions and recommendations. I look forward to seeing him again. Was disappointed that my next appointment with him will be 6 weeks out – was hoping for a couple of weeks!
I am a new person since I walked into Alliance facility almost a year ago when I walked in there and could hardly stand up for 5 minutes They found my problem and walked me through persurgery, surgery, and post surgery!! I Thank you all a …
Dr. Dahlstedt was great. He listened to me and explained all of my options and suggested what he thought was best for me. I felt like he was genuinely interested in me and wanted to make sure I had the best avenue of treatment for the best chance of success.
Wonderful experience on visit to Alliance Urology.
Staff are not only professional but also caring, kind, and personal.
While there a elderly woman was in the rest room and fell down. She had locked …
It was an overall great expirence, from joking around to being serious. It was good!
Everyone in the office, from check in to check out was kind, courteous, helpful and informative. I did not wait long before being called or seeing the doctor. The office was clean and social distancing protocol were in place. The doctor …
Even though we are in the COVID era, the front desk staff were “very” hospitable as was the support staff for Dr. Eskridge. The service has always been good with this practice, it seemed to be up a notch from the past. And my new Dr. …
I was so amazed when I went to Alliance Urology. They are the most organized doctors office I have ever been to. The whole process from check in to check out ran so smoothly and I never had to wait. Dr. Wrenn was absolutely wonderful. This …
Dr name never face his name when he came into the room
My Doctor retired. That I have had since my every first check up. So when I got Dr McKenzie . I was a little apprehensive and didn’t know what to think, He has been the best explaining things We talk about family and the kids. His bed …
Efficient process, excellent service, open, friendly and helpful dialog.
Dr. Bell was very generous with his time, explaining in great detail several options open to me.
I did not wait long in waiting room. Nurses and Dr was professional and caring and listened to my concerns. More doctors need to be that way!
Appointment went very well. All staff I dealt with were friendly and professional.
Always a positive experience when I follow up with Dr. Borden.
Very helpful and friendly staff usually prompt on appointments Dr. Escridge is very profesioal and keeps you informed,I highly recommend Alliance to anyone in need of their care
Dr. Herrick is thorough with his exam and takes the time to explain options for treatment. His staff was also very friendly and helpful. I highly recommend this group.
everyone was very helpful and we were in and out in no time at all, Thank you 😊 …
This was my first visit and I was treated with the utmost respect and in a professional manner. My doctor, Christopher Winter took time to explain my diagnosis and options. I appreciated his patience and transparency with me.
I have been going to alliance urology for the past 7 years always treated with a friendly face and folks that seem to really care about you and the situation that you might be in. The nurses are wonderful and my doctor Dr eskridge is also a …
Prompt service. Minimal waiting. They understand my medical issues. Their explanations of my medical conditions are stated in a manner that are easily understood. Extremely friendly personal throughout the organization.
I think the communication could be better as far as a nurse or provider getting back in touch with you regarding results. Spouse dropped off a specimen for a recheck and a month later still no results. We have called several times and get the run around.
In short. Had a 1pm appointment with this group concerning a kidney stone. Saw a Matt in the room who informed me that they didn’t have time left in the day to do the CT scan and determine if I indeed had a stone. I had already taken off …
Excellent customer service with the Alliance Staff. And I have great confidence in Dr. MacDiarmid. His suggestions have brought wonderful results. Also he listens to my questions and comments.
Dr Manny is the Dr I saw at Alliance Urology. He was so nice, thorough & listened to what I had to share with him! I was so scared because I have never been to a Urologist, he put me at ease which meant a lot to me. The nurse and staff were …
I was in and out very quickly! Dr Scott gave me samples which was very much appreciated!!! I’m very grateful for that!
Everyone from check-in to check-out were so friendly snd kind. Dr. Herrick took his time and has an Amazing Bedside Manner.
Dr manny is wonderful, good communicator. Wait time in waiting area and exam room too long
Very professional and efficient. Very short wait time and everyone was nice.
I love dr Herrick! The staff and doctor are always so nice and concerned. They definitely make me feel like I care here. Very cool nice doctor!
Dr. Borden came highly recommended. He is an outstanding physician and an incredibly kind and caring provider. He takes time with you, explains everything in understandable detail, and follows up with you in all aspects of your care. His excellent reputation is well deserved, and I am thankful to have him as one of my doctors.
The entire team is excellent not only from a medical standpoint but at easing the natural anxiety which patients feel when dealing with urological symptoms. They not only know how to conduct exams and procedures in painless ways, but deal …
Everything from the time that I walked through the front door until I left was handled both professionally and in a prompt manner. The office staff as well as the medical staff were friendly and made me feel comfortable. I can’t imagine that the urologist office is anyone’s favorite place to be, but everyone there made it tolerable.
Doctor and staff were very professional and thorough.
Larry was good to work with, personal, and understood my visit. Check in and out good too
Dr. Wrenn is always at the top of his “game.”. He’s thorough, patient, and kind. The nurse, Brenda, is, as well. It was nice to see her there. I can only say that my appointment went well, with the exception of my having to wait nearly an hour to be seen.
Absolutely enjoy coming to this Dr. I think Dr Herrick is the best & has a great bedside manner, wouldn’t consider going elsewhere!
Very organized and efficient. Courtesy and assistance at every check-in step.
Suddenly diagnosed with kidney cancer 5 weeks ago, Alliance immediately took me in and placed me under Dr. Borden’s care. His knowledge, experience, concern and compassion are exceptional. The entire staff are the best of the best and as …
Very professional everything went as planned enjoyed my visit there everyone was totally nice and respectable enjoy my experience
I am thankful for such a caring staff and for Doctor Borden.
Check in and check out staff are friendly and professional. Nursing staff is always a pleasure to work with. I can’t say enough good things about Dr. Wrenn. His care is personal and exacting.
My confrontation with the team here was very encouraging and made me feel positive about my outlook.
Rude and unprofessional people work in the office. Dont return phone calls and make you feel stupid for asking simple questions like, “have you tried contacting my insurance company online or through email?”. Expect me to just have …
I have been a patient of Dr. John Wrenn for many years. He is very professional and caring, and an excellent provider. The office staff are very friendly and accommodating to the patient’s needs. Visits are timely and efficient, but not rushed. I would definitely recommend this practice to anyone needing urologic services.
I have had a lot of issues with my health and been to a lot of doctor offices but this one has always been very good at what they do. All the people at the front are very friendly and the nurses are great. They treat you with respect and …
Larry Gibson was very knowledgeable and helpful on anything I asked him. He’s very pleasant and professional and was attentive to my thoughts or questions.
My visits have always been met in the most professional manner. Dr MacDiarmid has been my urologist for several years now. I look forward to my annual review, because it allows me to stay ahead and alert of any issues needing attention. The Alliance Urology Specialists ARE THE BEST.
very professional approach with detailed explanations, patient and listened to my situation with helpful suggestions. caring and competent.
My visit was a good one. From the time you walk in, until the time you leave, everything is in order. They have an order for all aspects; everyone does their duty well. The entire staff is friendly and hands on. This was my first visit …
The entire staff are really world class, I have been treated by Dr Bell and his team. It’s like having a family member attending to me. Plus the place is very clean
The staff are just awesome thy treat with respect and the facilities are always clean and Doctor Manny is one great Doctor recommended one hundred percent thanks to them for what thy do what they do
Overall great service, very professional. Definitely recomend this place.
Professional, prompt, and courteous employees. Even though the wait was minimal, the service was not from my arrival until leaving. I did not feel rushed and Dr. Borden took the time to explain everything and answer my questions. It was a great experience even though I was nervous. I highly recommend this office.
Overall great specific care provider! All staff were reasonably pleasant (still smiling and caring even though everyone is masked up and there are decent numbers of clients needing help). My wait time was minimal and my doctor was SPOT ON …
Alliance Urology is the best! Dr. Borden is a wonderful doctor-very knowledgeable, caring and kind! I have been coming to this doctor and office for ten years and have had nothing but very professional, positive experiences.
I was very nervous because it was a first time visit but everyone was nice and helpful. Thank you all
Well run office, with helpful and professional staff. Like the front door automated check-in process.
Very friendly, highly efficient staff. Excellent in explaining everything in easy to understand terms. They do not rush & take as much time as you need.
First off, sympathy and condolences to the staff and especially the family of Dr.Peterson,he was my doc for quiet a while,super nice caring Dr,loved him. After Dr.Peterson retired,I chose Dr.Manny…I made a great choice,Doc Manny,is one of …
Facility was clean, orderly with good signage to direct visitors to the various areas. Staff at front entrance and on the 2nd floor was attentive and welcoming. Dr. Dahlstedt was thorough, personable and easy to talk with.
A great experience all around.
I have been using Alliance Urology since my encouter with kidney stones about 12 years ago. Dr Manny is very professional and makes it a very comfortable visit. Angel Bryant is a super assistant that always goes above and beyond. I recommend this place above all others.
Dr Winters was friendly and competent! The staff were all very nice. Your processes are well developed and I felt I was in good hands!
I have always enjoyed my visits here. Everyone has always been thoughtful and kind. I feel open to discuss any problems or concerns that I may have. I feel that my doctor and everyone here really cares about the patient
All staff very attentive to my concerns.
Dr. Wrenn is superbly knowledgeable, excellent exchange of information, and promptly and thoughtfully answered all of my questions.
He performed a cystoscopy on Jan 17th to remove a carcinoma in my bladder. I am …
Knowledgeable, courteous, and professional staff. Efficient operation.
I’ve came here for fourteen years. Dr. Borden and his staff has always made me feel they really care about you.
My first visit to a Urologist. Covid creates lots of questions , temp and verifying appointment before getting past the lobby.
Entire staff was very friendly. …
All the staff was very polite, Dr Bell didn’t seem to be too concerned about. Topics that I wanted to discuss with him. Just went through to motions. Woman in lab who took blood wasn’t friendly at all.
Great doctors, great staff, great facilities. Very thankful to have found this place!
Dr. Borden is one of the most exceptional care providers I have come across. I can not say enough positive things about him.
I have been very pleased with every interaction with Alliance. Highly recommend.
Everyone was pleasant and informative. My discussion with Dr. Winter was respectful and informative.
My first experience with alliance urology was a good one. Dr Wrenn was patient and more than willing to engage me in conversation about my past urological issues and what I am dealing with currently. He expressed a high level of interest in …
Good experience overall. I felt confident that I was in goof hands. Team were efficient and caring.
The majority of staff is pleasant, customer service oriented, and caring. Dr. Winter in particular is simply a GEM among physician specialists. The entire practice appears well managed, well run, with an eye for respect for the patient’s …
Check in was simple, wait time was minimal, nurse was courteous and quick, and Dr. Wrenn cares about his patients and puts you at ease. Wonderful doctor!!
Short wait. Very helpful and relaxed atmosphere. Dr. Winter- Good Doctor.
If you have to go to a Urologist, this is the place. Shout out to Larry Gibson. Friendly, professional, ask for him.
This doctor and his staff are excellent care givers…Highly recommend by me
The docs there are great. They work quickly to diagnose you and help you the best way they can. I truly cannot express how helpful, kind, and knowledgeable the P/T staff are.
Debra has been a difference maker for me!!!… honestly don’t know where I’d be in my recovery without her encouragement, coaching, factual knowledge, etc.
Excellent experience! Staff very helpful….no waiting….wonderful doctor!
My experience with Alliance Urology services I rate a 9. It would have been a 10 if finding a parking space was more accessible. I had to drive around the parking lot for over 20 minutes before I could get a parking space which made me …
I’ve been coming to Alliance Urology Specialists for (4) Years and the care that I’ve received has been Graciously Appreciated. Every Person that I came in contact with made me feel relaxed. Dr. Borden & his Team are the BEST!
Dr. Herrick is one of the most caring doctors I have had the pleasure of meeting in the US. His staff is no different and will go the length to make sure all is well. He does not rush you in and out, expect a wait because he takes time with his patients and actually listens. Seriously not a typical doctor, he is a great physician.
Totally great experience as a new patient. Patient check-in staff were very pleasant. The best experience was with Doctor Stephen Dahlstedt as well as Bree, his PA. The doctor made me feel as if he had a genuine interest in my issue. He …
Alliance is very professional without being sterile. The staff is very helpful and compassionate.
Always a pleasure when visiting Dr. Manny and his staff they’re all kind and attentive.
Was a good doctor visit with very little wait time
Everything was great regarding people, process. the only thing I think could be better signage regarding reception and check out stations so they can be seen from the aisle or waiting areas. ex. someone will call out an individuals name or …
The staff is well organized and Dr Herrick was great to deal with.
Very well oiled machine at Alliance Urology, everyone kept things rolling swiftly and smoothly. Check in is simple using the kiosks you see as soon as you exit the elevator. I’ve an unusual condition at a younger age and the folks here have …
Mr Larry was exceptional and listened….then provided excellent advice for self-cathetering. Future recommending with authority to follow-up with Dr Birerly pertaining to cyst on pancreas.
My husband Jim and I have always had a very knowledgeable and caring experience with the Doctors here.
Arrived a few minutes early, seen exactly on time, very efficient. Pleased with front desk staff, clinical staff and physician
Everyone is helpful and pleasant. Dr. Dahlstedt listens to me takes the time to answer my questions and is not in a rush to move on to the next patient.
Excellent service by many people, special thanks to Dr Jon Wrenn who made my first visit to Moses Cone a positive and hopeful experience.
The nurses were fabulous and the dr. As always, was right on point and did not do anymore of the procedure than I could tolerate.
Doctors always take the time to explain all options. The staff are quite personable and I never have to sit waiting for extreme periods past the time of my appointment.
The sign-in station has such TINY letters on the screens that you must bend over and attempt to read and type into that screen … it is SO HARD for old people with less than 20/20 vision to do. I watched people struggle to do those …
I really think Dr. Dahlstedt is excellent and I feel very comfortable with him.
Dr. Dahlstedt is personable, great listener and empathetic to my concerns .
Dr. Nyako.
Smooth check in. Dr. Eskridge is outstanding. Staff are always courteous and professional.
Dr Manny gave clear explanation of my diagnosis, prognosis and various treatment options. He was professional and friendly. I have confidence in his ongoing involvement in my care. Support staff also did a good job.
Service was excellent and I was very pleased with the quality of attention given by all the attendants.
I saw Dr. Bell as my previous provider is no longer at the practice. The Covid precautions were good. Dr. Bell was thorough and respectful of my time. All staff treated me with respect and were courteous. It is a large practice with personal attention.
To begin with there was someone to greet you and help you navigate the computer registration at the entrance. The wait was not long and I was called back at the appointed time. Nurse Ashley was very professional and friendly. I saw Dr …
Dr Macdermid is an exceptional individual. He is very perceptive and caring.
Always proffesional Dr Eskridge always take ample time with me / very good to talk to / very Concern about patient !
Very warm and inviting environment. Efficient process from check in to check out. Dr. Dahlstedt’s bedside manner is incredible putting you at ease immediately. He discussed difficult issues with a mix of confidence and the right amount of encouragement and condolence. Totally recommend Alliance for your Urilogy needs.
Dr. Herrick, Therapist Karen and Therapist Debra have been an amazing trio to work with. The therapy I received seemed unconventional to me initially, and I was not completely sure of its purpose as I do not work in the medical field. But …
Everything was on time and efficiently run. I was in and out in 20 minutes. I was totally shocked!!
Was very happy with my visit. My only complaint would be a little confusing at the check-in and check-out.
A cystoscopy is an unsettling experience to most people that are facing one. That was not my experience this week with Doctor MacDiarmid and his assistant nurse “T.” His assistant was extremely professional, gentle, considerate and …
The wait in the examination room was long but the doctor was extremely thorough. He addressed all of my issues that I brought up. I’m pleased with Dr. Wren. Very clean office. Helpful staff. Quick check in.
Dr. Winter and his staff are great. They take the time to speak with you and explain what processes are available. They have your best interest in mind when discussing your treatment. They treat you like a friend instead of just a number. Best team in town.
Dr Macdiarmid was thorough and fast. I felt very comfortable.
Good luck! That’s the best advice I can give. Pray the doctors are better than their triage nurses because I am not certain how many there are but I had the displeasure of speaking to two. Both were short and rude in their dealings. No …
My experience at Alliance Urology has always been positive whenever I went there. From my entrance into the building until the end of my appointment the staff is always courteous, helpful, and professional. Dr.Manny is thorough, answers my …
I have experienced very professional service and so glad to have a doctor / staff that listens to me and my concerns. I am impressed with Dr. Scott Macdiarmid and his team. …
Dr. Manny is absolutely fantastic! He explains everything in understandable terms and is filled with positive energy.
The doctor is very personable, patient friendly, and encouraging! The staff is very organized and efficient.
Dr. Borden is Top Tier, very professional and I have the upmost confidence in his decisions for my well-being.
Excellent service when you walk in the door. Dr. Herrick is the best. Nurse was also great.
Best medical office interaction I’ve ever had. Very well organized, and processes are smooth and concise.
Alliance Urology, Dr Borden, Jennifer PTNS, are consistently professional, respective and thorough at every visit. Appreciate all you do in providing superior care.
Dr Borden is excellent as he is thorough with his exams, explains his analysis very well, and makes me comfortable with any recommendations he has.
Everyone was Patient, kind, knowledgeable, answered all my questions. I couldn’t have asked for a better visit.
Dr. Manny was very knowledgeable, informative, and conservative in approach. Though he spoke rapidly, he was ready to listen to questions and clarify.
This was my first time going to this practice. The staff was very helpful from the check -in to the doctor office. It was a good experience after having to go to the doctor.
All the people I dealt with were great especially Dr Borden who took as much time as my wife and I needed to discuss my options for prostate surgery.I would 💯 % recommend Alliance Urology.Update Dr.Borden performed my Robotic prostate surgery I could not have more pleased with the outcome,He is the best. …
Easy check-in, prompt lab work results and very little wait time to see my doctor. I was in and out in less than 30 minutes. Everyone was very professional.
Love Dr Manny! He is always so nice & very patient with me! Would recommend him to anyone
Dr. Winter and the crew are always timely and friendly. I really appreciate the straight talk and being them being able to accommodate my appointment time request.
I had a very pleasant visit. Every one was efficient and courteous. I felt very informed of my condition and treatment..
Great staff and superb medical providers. They work with the patient’s needs and schedules to make you at ease. Very professional.
The office front desk was very welcoming, made you feel like you were valued. Office was very clean. Sign in was easy and fast.
Nurse was a professional, asked and answered all questions. …
Dr Herrick was able to solve my bladder problem and I am so very thankful I found him.
One Dr from Burlington even did a hysterectomy and cut my ureter tube which left …
It was an amazing visit very pleasant doctors and great timing and minimal pain thank you guys a bunch
My experience with the doctors, nurses and staff at Alliance Urology Specialist has been very good. My treatment appointments and plans toward better health have been comprehensive and done with care each step of the way.
Always a good experience. I’m fortunate to have the absolute best physician available anywhere. Never uncomfortable for any reason there.
Have always had a great experience there and very positive relationship with Dr. Borden👍 …
At first this was a scary situation. They provided comfort along with a great step by step plan. Dr Borden is 3 out of 3 for the men in my family. Thanks to the staff as well.
I had a great vist at Alliance. I arrive about 8:20 am for my appointment…talked to my doctor at 8:32 am, had ex-ray and I was release about 9:48 am. Great service.
My experience at the Alliance
Urology.
Very quick to sign in, the wait was very short and the Dr takes time to listen …
Office staff professional, helpful and courteous. Dr. Dahlstedt is caring, knowledgeable, patient engaging and has a good sense of humor. Highly recommend this practice.
My experience was very good, everyone was courteous, helpful, friendly, professional and knowledgeable. This was my first time going to an urologist. Everything was explained every step of the way. I was taken care of right away, no long waiting time. I would highly recommend Alliance Urology Specialists.
Post-op visit with Dr. Manny.
He is thorough and caring and a wonderful doctor. He performed surgery for a Staghorn calculus and all went smoothly in his capable hands. Thank you Dr. Manny for taking such good care of me!
My appointment went very well from Check-in to Check-out. All staff were courteous and professional. I had good discussions with my doctor and plan moving forward to address concerns.
Dr Dalstatd was very informative and personable! I was given a lot of options for treatment. I felt at ease with talking with him. My experience at Alliance Urology is very good!
I consistently have a positive customer service experience with each visit. My doctor is the greatest and all of the staff is friendly and engaging.
Greetings, I was diagnosed with prostrate cancer a few years ago. Nobody ever wants to hear the big C word! Never the less like any man would be filled with many different kinds of emotions. I was referred to Alliance Urology to Dr. …
Dr. Dahlstedt is the BEST! He spends time getting to know his patients and trying to figure out the best course of action for them. Definitely not something you see often. Usually I feel like a get them in and get them out kind of patient. This is not the case with him. Highly recommend Dr. Dahlstedt and Alliance Urology!
I appreciate the staff and the doctor’s professionalism and they really care about your well being. Definitely will recommend this practice to others
Dr. Borden was patient and caring. Spent an hour with me just explaining risk/benefit of various procedures.
My husband has been seeing Dr Borden for about 5 years now for his cancer treatment. We both are extremely grateful for Dr. Borden’s exceptional care and bedside manner throughout the process. He is very patient with the endless questions …
Great caring, professional and knowledgeable staff and provider. Dr Dahlstedt is an awesome doctor and friend.
Entire staff are always considerate and helpful. Physical therapist Deborah is so knowledgeable. She is great at educating the patient about their body and how solve the presenting problem. Highly recommend.
My first visit was quick to sign in. The wait was short. The staff very accommodating and helpful. Even the time to get my blood test taken was short. This organization is extremely efficient at what they do. I would recommend them to …
Look, no one likes to go to the urologist, so I have to be careful with my words. I have been a patient for several years, and although I feel like there was a overall dip in service for a period in the middle of those years, things have …
I liked the organization of the entire practice. I also appreciated that the doctor listened to my concerns and questions.
I am always pleased with my visits with Dr. Eskridge. I know he is concerned with providing me with the best care possible. He is a compassionate and caring physician, and the staff are aleays professional, helpful and friendly!
Great staff and doctors. Just wish you were on MyChart, it would make it easier to have everything in one place and MyChart is very easy to use.
Everyone is generous and helpful. And the doctor was made my experience comfortable and inviting in his presence.
the prostate removal operation is something no one should ever do unless absolutely necessary- the complications following the operation can be devastating as it was in my case. Once done, it cannot be reversed leaving me impotent, …
My visit went very well with Dr Hamrick last year. Would like to see him again. If only they would answer the phone to schedule another visit. Have been on hold for a total of 30 mins between 3 tries so far.
I thought the staff were very professional and helpful in their jobs …especially the young lady who was assisting in helping people check in …. Dr. Wrenn and the nurse working with him kept me informed on what procedures they were doing and what was expected!!!
Went to Alliance Urology with my dad for his annual check up on January the 10, we had an excellent experience with Dr Bell and his staff. Andrew was very professional too. Thank you guys.
Dr Manny and his staff are the best. They make my visit as comfortable as possible .highly recommend alliance urology. Made my life much better
Dr Dahlstest was quick and I had very little discomfort. He kept up light conversation that kept me at ease and my mind distracted during the procedure. So far recovery has been very easy.
Great people! When I started having issues, I went to the hospital and received no answers. I got into see Dr Herrick. Dr Herrick and his nurse are getting to the problem! I have complete confidence that they will get me back to normal!
Very prepared with checking in patients. Professional and helpful. Dr. Winter and his nurse were absolutely wonderful. I felt completely confident in his findings and suggestions. I would recommend this practice 100%.
Dr. Borden was very thorough. He listened to me and answered my questions in a manner that was easy to understand. As a bonus, he was very nice. Highly recommended.
Our first visit here in many years was quite positive. We were pleased with the information given and the respect and care shown to us during such a stressful time. We feel confident with the next stage of care.
I wish the results of both my sonogram and bloodwork along with my urine test, would be posted quickly. Along with posting the results, I find medical practices that have explanations of the results are a positive help to the patient. …
From the check in process to the check out…Everyone is awesome!! Everyone treats you with dignity and respect and always willing to help!! Dr. Bell and nurses are fantastic!! Thank you for taking such good care of my Dad!!
I am concerned about my lab results. The first PSA test for my last two visits has been a false positive. This has not been good for my mental well being, because if accurate, it would have indicated a return of my cancer. If this has been …
This is a large practice and could lead to long waits but everything was well organized and efficient. I was in and out in an hour’s time with every satisfaction with my physician’s attention and professionalism. Good job!
Called the office upon opening at 800am…on hold for 45 minutes until I finally hung up. You wouldn’t know how good they are if you can’t even get though to schedule an appointment. Message says they are accepting new patients…how? They seriously need a call back system…nobody has this kind of time.
Dr Wrenn is always very helpful and very nice. The staff always seem outgoing and want to help. I had blood drawn and it was NEARLY painless. I am waiting on test results and am sure I will get them as fast as possible. Thanks!
Dr Borden is one of the best doctors I’ve worked with. He explains things completely and makes sure you understand everything. You can see the he is a very competent doctor who truly cares about his patients.
Excellent from beginning to end. Staff was helpful and polite. DR. Dahlstedt was extremely professional and knowledgeable. He was also very attentive and took his time, asking pertinent questions. I highly recommend him and Alliance Urology.
First visit with Dr. Scott MacDiarmid was pleasant. The nurse assistant was professional and courteous as were the lab attendant and from desk staff. Dr. MacDiarmid displayed a caring attitude while addressing my concerns. I felt he …
The staff at Alliance Urology was very professional and friendly not to mention knowledgeable. They make you feel comfortable and puts your mind at ease. Dr McDermott is the best. Thank you so much for great experience 😊 …
All staff was very considerate, friendly and considerate of my time. They were very organized to get me in to be seen with the doctor. This was my first visit, and I was impressed with the doctors questions and he listened.
I was very pleased. Did not have to wait at all since I immediately had to go to the bathroom. Someone checked me in since it was painful for me to stand. I especially appreciated the fact that you had a walker with a seat available for …
A very professional and efficient process. The check-in personal were very helpful and pleasant to talk to.
Dr. Winter was great to talk to; very calming and reassuring.He explained …
I was very happy with my first visit with Dr Manny everything was not exactly what I wanted to hear but he is truthful and direct to the point and offers all your alternative procedures to best satisfy your needs to the best of his …
I was very pleased with my visit to Alliance Urology and with Dr Lester Borden. The staff and personnel were very friendly, efficient and professional. Dr Borden spent more than adequate time in consultation and answering questions, as well as laying out a diagnostic and treatment protocol. Everything was 5 star.
Staff were friendly and efficient. Dr Manny had reviewed my test results before coming in to talk with me. He was pleased with my PSA level. He was very thorough and asked if we had any other questions. Excellent annual review.
Always have a great experience! Everyone is so kind, patient and thoughtful. Dr. Borden is the best!!! Always listens and explains everything in laymen’s terms that we can understand. He is genuinely concerned about our health and takes …
I was surprised at how short the wait time was. The staff was polite and efficient. Doctor Bell took his time. I had a lot of questions. He patiently answered all of them. He reviewed my scans with me. He provided information to …
I like Dr Eskridge and believe he is a good doctor. The wait was very minimal. Everyone was friendly and did their jobs well. The only reason for 4 stars instead of 5 is the continued mask requirement instead of recommendation. It appears …
Best experience with a doctors office in a long time. Quick to get an appointment, doctor sat down and discussed options of treatment like I was the only patient he had, surgery was scheduled within a few days and all of this during the …