This company is really not knowing what they’re doing. Their system was down it took three weeks or so for that to come back up. Never heard of any utility company that would take that long to get their system fixed. My bill was tripled. …
Over priced. Too many delivery fees, etc. Poor customer service. Poor coordination of accounts and account management. I’ll be switching over to Grifgen gas in Payson
Everytime I have to go in here, usually paying my bill the last minute, the staff is friendly and helpful. Nobody likes paying their gas bill on the last day before the “stupid” charge kicks in but at least these people are pleasant to deal with.
I had an old tank that was here when I bought my place in the mid 90s. A fellow came to my door and told me it belonged to his company. Since I wasn’t using anything propane powered I told him he could pick it up. A few weeks later my …
Alliant Gas (Pinnacle) was doing a propane tank check and recertification event at the Chevron in Overgaard. Robert and the crew were outstanding, working hard in the rain. Robert was able to find special order parts for our RV tank which …
We moved to Payson in December and filled out the application for a new account a month before. They streamlined the process and made it very easy for us. The day we moved in, they came to turn on all of our gas, checked the fire places …
My first visit to Alliant Gas was overall impressive, the staff at the counter was customer friendly and I had my propane tank filled in a reasonable time frame. I have now been during business with Alliant Gas for over a year and had the …
They are great to deal with. I never have my bill on me and they always have no problem taking the time to search for my account. Friendliest utility company I’ve ever had to deal with, especially when we don’t have many options it’s good to have them as one.
Love these people and this company! Shelly, Lori and Ken are delightful Representatives. Whenever I call, I am addressed professionally but with a home town feel. I keep a credit on my account to make it easy to purchase the pre-buy, …
Called about a suspected small gas leak at water heater. Bryon arrived within an hour of call, how awesome! Bryon was friendly, knowledgeable ( I think he said 23 years with company) gave me tips on my appliances beyond checking leak he was …
I have been a customer since 2015. Last month I called them to refill my tank. Yesterday I received a call that the home flooded due to freezing water heater as they never refilled the tank. According to them, the tank was at 40% when I …
These people are corrupt. I’ve been living in this house now for almost 6 years and my gas bill has never been over $200 even during the winter. I just received a bill for $498 and they cannot explain why.
I did my homework before I chose Alliant Gas. I called several others, even put them through some tests first. Asked about pricing, got a feel for the staff, etc. There were some good ones and some pretty bad ones too (I’m looking at you …
This company is really not knowing what they’re doing. Their system was down it took three weeks or so for that to come back up. Never heard of any utility company that would take that long to get their system fixed. My bill was tripled. …
Expensive.
Very helpful
Good service
Very helpful staff
Way too expensive!
Polite people ,very helpful
Nice, friendly and knowledgeable staff.
I love to give great ratings
Every time I call to make a payment they are always very rude!!
Our tank was filled quickly and the people were great!
The propane delivery fees are too high but the customer service has been exceptional.
I originally gave it 3 stars, but in retrospect, it is a good utility and very helpful
Over priced. Too many delivery fees, etc. Poor customer service. Poor coordination of accounts and account management. I’ll be switching over to Grifgen gas in Payson
Great customer service!
Great service filled 2 30 gallon propane tanks professionaly, very polite will do business there again when in town thanks again.
Everytime I have to go in here, usually paying my bill the last minute, the staff is friendly and helpful. Nobody likes paying their gas bill on the last day before the “stupid” charge kicks in but at least these people are pleasant to deal with.
I had an old tank that was here when I bought my place in the mid 90s. A fellow came to my door and told me it belonged to his company. Since I wasn’t using anything propane powered I told him he could pick it up. A few weeks later my …
Alliant Gas (Pinnacle) was doing a propane tank check and recertification event at the Chevron in Overgaard. Robert and the crew were outstanding, working hard in the rain. Robert was able to find special order parts for our RV tank which …
We moved to Payson in December and filled out the application for a new account a month before. They streamlined the process and made it very easy for us. The day we moved in, they came to turn on all of our gas, checked the fire places …
My first visit to Alliant Gas was overall impressive, the staff at the counter was customer friendly and I had my propane tank filled in a reasonable time frame. I have now been during business with Alliant Gas for over a year and had the …
They are great to deal with. I never have my bill on me and they always have no problem taking the time to search for my account. Friendliest utility company I’ve ever had to deal with, especially when we don’t have many options it’s good to have them as one.
Love these people and this company! Shelly, Lori and Ken are delightful Representatives. Whenever I call, I am addressed professionally but with a home town feel. I keep a credit on my account to make it easy to purchase the pre-buy, …
Called about a suspected small gas leak at water heater. Bryon arrived within an hour of call, how awesome! Bryon was friendly, knowledgeable ( I think he said 23 years with company) gave me tips on my appliances beyond checking leak he was …
I have been a customer since 2015. Last month I called them to refill my tank. Yesterday I received a call that the home flooded due to freezing water heater as they never refilled the tank. According to them, the tank was at 40% when I …
These people are corrupt. I’ve been living in this house now for almost 6 years and my gas bill has never been over $200 even during the winter. I just received a bill for $498 and they cannot explain why.
I did my homework before I chose Alliant Gas. I called several others, even put them through some tests first. Asked about pricing, got a feel for the staff, etc. There were some good ones and some pretty bad ones too (I’m looking at you …