Honestly the worst doctors office ever!! There’s no need to schedule appointments because you will NEVER be seen on your appointment time or close to it! I’ve made appointments and literally would have to walk out after waiting TWO hours …
I have been here all day and after today this is my last visit…this place needs to be looked into because it’s clear they’re scamming on the insurance…
This place sucks!!! , took my son for a physical and I dont feel like explain myself just know this place sucks. Dont come here, nobody got time to be wasting on dumb places like this.
Worst place ever I will not be going back ever again that Dr OGwu is very very very rude no customer service what’s so ever I am immediately transferring medical 🏥 records I will not be going back eve again anyone take my suggestion RUN 😡😡😡😡😡😡😡😡😡 …
Scheduled an appointment, wait time over an hour in the office to be told they do not have the information for me to be seen. Very disappointed in the visit.
I called as a referral for a follow up visit due to a hospitalization. I called advised that I currently did not have insurance, I was never advised of any fees and when I arrived on 4/12/16 I was greeted by the nastiest receptionist who …
If I could a zero I would didn’t read the reviews before I bought my son here. Appointment was at 1:30 made it at 1:15 service is extremely slow. Didn’t leave to about 3:30 don’t think I’m coming back
Dr. Ogwu is the best. He’s not only concerned with my physical health he is also concerned with my emotional & mental well being. He takes the time to listen to any questions. …
It is 1:31pm Oct 20, 2015 and i have been here since 8:30 and still havent seen a doctor, this is my third visit and each time visit has been 6-7 hours this is ridiculous, this will be my last time at this office and I advise anyone that wants to visit this office to STOP, you may as well be on their payroll
I’ve been going here for years staff is great very friendly atmosphere. I have no negative feedback to say, the only thing now is the wait is longer than usual.
This place is terrible i had a 9am appt and didnt leave till 1pm…i wait 2hrs for them to call my name just to go to the back and wait another 1hr for the dr to see me and say come back on monday…they are worst then Parkland please …
The first time I came here was a week ago as new patient. At 2:30 p.m. on July 16th I didn’t get out of the doctor’s office until 6:30 I was highly pissed and then found out I had swine flu and bronchitis. … The staff is slow and not …
They did not want to see my son. Each appointment they had an excuse as to why they couldn’t see him. So we came on walk in days. They would not see him then. We came today. Thursday They said we don’t take walk ins on Thursday. But I …
I HAVE BEEN GOING HERE SINCE 2011, HERE LATELY IT HAS BEEN NOTHING BUT PURE TRASH…. I LEFT A PAPER THAT NEEDED TO BE FILLED OUT FOR MY INSURANCE, DR. OGWU TOOK HIS SWEET 3 WEEKS PLUS TO FILL IT OUT (AND INCORRECTLY) THAT NOW MY INSURANCE …
Dr. Ogwu is very patient with each person. He comes to the lobby and greet everyone. Who does that? Only Dr. Ogwu. You can’t help but love him. And he loves God!
My husband has been going to this office for some time now and he is always pleased with professionalism and well-versed knowledge that he receives consistently. I would highly recommend this office.
i dont no why all of the lies, this doctor makes sure his patients is taken good care of is why he is still in good practice and so yall lies cause yall no hes good and so who ever said this doctor clinic is a joke..WELL THE JOKE IS ON YALL …
I love my doctors they listen to me and fix the problems and get me to the right physicians needed if they are needed else where. All the staff are friendly and have good bed side manors.
This place is a joke! If you have other options, use them! An appointment was made and we waited an hour to be called back. Waited another hour to be seen by a Dr.
Horrible customer service you can never speak to anyone when you call they always place you on hold and never return to the call. I would give 0 stars if I could.
This doctor is horrible had to take a friend here who is disabled. First time we set an appoint for a doctor on a Saturday and there was no doctor there just a nurse practitioner. The second time(today) we had an appointment set for 2 pm we …
Staff is knowledgeable but the wait time is absolutely ridiculous!!!! What’s the point in making an appointment when ur still going to sit there for 3+ hours before ur called to the back.
Need to get a prescription refilled I’ve been waiting for 2hrs. To see a Dr. Or PA to write the prescription. They would not renew without a visit…so I sit and wait when this could be done very quickly.
Zero stars for this place. Horrible service. Made an appointment and still took 5 hours for simple follow up. Waited in the back 4 hours to see somebody. After all the waiting they gave me the wrong medecine.
The wait time is beyond horrible….. Appt scheduled on 03/24/2018 at 11:15, arrived at 10:50 Just in case paperwork needed to be filled out, was sent to r be back at 11:40, here it is 12:19 and I still baby seen the md…. ***beyond …
If I could rate a zero, I would! My initial visit I spent 4.5 hours in the office for a thyroid test (which is ONLY blood work) It is seven days later and my results are still not in. This facility, doctors, medical assistants and receptionist are all rude and ignorant (literally).
Break all hippa privacy laws. Wait forever. They do not want to prescribe any medicine. It’s dirty run down. Still here 50 minutes waiting for test results. If you WANT to feel like cattle come here.im updating from earlier now I had 11:30 …
I have called this office 3 times yesterday and twice today trying to schedule an appointment EVERYTIME I CALLED I was put on hold for OVER 10 minutes, then hung up on!!! I still have not been able to talk to an actual person! Just trying …
Worst doctor ever please if you want to live go to any other doctor my Popa ended up dying. The doctor there did not die his part far as a doctor. He let him go home knowing that he could die. And here’s the bad part he was there that Tuesday, my Popa died that Wednesday. I been to a lot of doctors but l can say worst doctor ever
Dr Ogwu is amazing!! He is very attentive and has staff is great, especially the ladies at the front. The wait time is sometimes too long but other than that it’s a great doctor’s office!
I’ve been seeing Dr Ogwu since I was 13 and he’s never let me down the staff is amazing and helpful. Remember to keep patience because it can be a little long , but totally worth the wait.
Last couple of times I was there for a follow up visit, they were clueless why I was there. They have had me take countless tests that I did not request just to run up medical bills. This place is a rip off of government tax dollars. I got …
Doesn’t follow through on patient concerns/requests. Extremely slow, our first visit took 5hours. Second visit took 3hours. Doesn’t listen very well, suggests unnecessary procedures.
I’ve been going here for over 12 yrs there open on Saturday all day I love this place And My Doctor Austin really care about my health Thanks for everything Doc
I’ve nothing but great health care there almost like family to me I love the way they make you feel like ur the most important person & ur Heath is the most important part Dr, Ogwu& Dr, Austin is the best of the best and there bed side is amazing Thanks for all you do yalls happy Connie Morris
I went here when I pulled my back literally in tears the whole time … I already have a bad back with pain everyday the doctor seemed very nice … however sent me home with somas after I told him I only take tramadol for pain and naproxen …
Love PA Schmidt’s service and care. She treats myself, my niece and two children. We have been seeing her for a few years now. She listens and is attentive, the process is long, but they provide, x-ray, blood test, pharmacy, ultra sound and much more under 1 roof.
Dr. Austin sat there and took time to listen to me the staff was so nice they let you know what they were doing what the doctor ordered on the test I recommend this place they’re very busy but that should show that he’s a good doctor. I …
Worst! DO NOT GO THERE! I needed the paperwork for the immigration office and it had to be in a sealed envelope so I didn’t see it. They didn’t compete it right and it almost got my case denied. They don’t give a damn about their clients. …
The wait is HORRENDOUS!! (Over 3 hours!!). Dr. OGWU is very cold & demeaning. He does not and will not take the time to do a thorough medical exam. After waiting for 3 hours, he only saw me for less than 5 mins. During my appt., he was more …
Great Dr’s especially Dr Austin! It is normally a really long wait but they seem to be getting better with that!!! They do however need help with getting prior authorizations done.
Been going here for a couple years, I had a change in insurance and found out that they were charging me for services that I never even received…..I don’t trust them at all anymore, go at your own risk
i went for a routine check up and got there at 12pm and didnt get out until 3pm! ridiculous! i waited in the waiting room for 1 hr and then was in a room with a lady who asked me why i was here. then when i answered all of her questions, i …
Went in for possible UTI. Wait was several.hours. They insisted they had to do a wellness check up first before my insurance would pay them. Wanted me to sign THAT doctor was my primary care physician. I did not. Got bill later from …
It took them 2 hrs for them to check me in and i have waited an additional hr just to see the doctor. Plus they failed to give me complete new patient paperwork so i still had to fill it out in the back and wait again.
I like the service you receive but you wait two years in the front then they make you wait for two more hours in the back but you can only be seen for one thing when you go to the doctor to me this only using the medicare/ medicaid this is …
I stopped by as a walkin for and office visit around12:15PM. the resceptionist scheduled me an appointment to be seen later today for 2:15PM its now 4:30PM. they haven’t even taken my vitals or nothing but they got my co-pay already about …
I have going to them for 6 months now and I have had it! It can take to up to 2 hours waiting in the waiting room (you don’t make an appointment to see the doctor, you make an appointment to wait in the waiting room), then after being …
From me wanting to deal with a doctor of my own ethnicity may have been a problem. The Doctor came in for 5 mins after the test were ran. didn’t tell me much without me having to ask multiple question rather than volunteering all …
Run from this place! I first visited Alpha Medical Center when they initially opened in the early 2000’s. Dr. Ogwu was professional, caring, thorough, and personable. The wait time was average (about 5 minutes). By 2004, the wait time …
I was called back into the office due to something with my bloodwork. They charge me $72. That’s not the crazy part. 15 mins after i waited in the waiting area I was taken back to a room where I had waited 1.5 hours. By then I was ready to …
Omg! This place takes their precious time on things. This is my 2nd visit here for weight loss and it was 3 to 4 hours wait time .If your regular physician can do the same thing dont waste your time. I would suggest that they would inform …
This place is freaking ridiculous!!!! Appt was at 1:15pm but did not get called back until I threatened to leave and asked for a refund which was an hour after my scheduled appt. Then we were told they were getting my medical records from …
If you have anything else to do the day you come to this place, cancel your plans because you will sit in a room for 2 hours before you are seen with an appointment. Even if its just for a refill on your meds. They are extremely slow with …
I don’t care about the long time I spent there the people that are coming are very impatient sometimes patients have a virtue when I walk in the office I couldn’t walk I was 200 and something pounds my knee was bothering me these doctors …
Wonderful doctor and clinic been going there for years and have never regretted it. Staff is very nice and so are the doctors. Wait time is a little long but that is because the overflow of Patients in the clinic. Would recommend to anybody
I have had nothing but great experiences with Alpha. From getting my medication switched over to them, a spider stuck in my ear and a terrible case of bronchitis. Staff was friendly and Dr Austin truly cares. Dr Schmidt was great on the …
If I could rate zero I would. not even mentioning the long wait time. I had PA Schmidt and she was the worst doctor I have ever had. I went to appointments over and OVER and she never figured out what she needed to do to treat me she ran …
Doctors are great but the wait time is RIDICULOUS. I’ve been here three times. The first two times I waited over 45 minutes to be called back and another 30-45 minutes for a doctor. The third time I just cancelled my appointment. They …
This place is a waste of time the staff is rude and the Dr. Shmead had my baby waiting over 2hrs to be seen for RESULTS and still didn’t get seen. Then another 1hr just to get paperwork that was giving to them over two weeks ago! This …
As stated a hundred times before, the wait time is horrible. After waiting for over an hour and watching several patients who had signed in after me get called to the back, an announcement is made that the server is down and they can’t do …
This is a small office; therefore, it DO NOT make any sense that the wait time can be 3 to 4 hours long if not longer! Then when the Dr come in, the visit is nothing but 5 min long! So why in the hell a schedule appointment take so long!?! …
Let me first say all the good things I’ve heard are true! I am a person who works in the medical field so I know I have high expectations…this office went above that. I am a new patient who called them at the last minute for a visit. They …
DO NOT WASTE YOUR TIME!! If you schedule an appointment when you get there you still have to wait 2 to 3 hours before you can be seen. My appointment was at 9:45 I asked how long is the wait because there were so many people there already …
I’ve been a patient for over 18+ years and I’m still here lol. I have 0 complaints. I have a great patient doctor relationship with my doctors here, and they take very good care of me and my family. Sometimes the wait can be long, but this …
I went in for a follow up but they made me pay for an office visit. And then I got follow up services. The son is a quack. I want my 111.09 refund. No urine. Did not even use the computer in front of me . The doctor was in in out in 5 minutes. Give me back my money.
Why they made us come into the office for test results vs. just giving them over the phone is beyond me. But making us wait all weekend (day #12 since the initial visit) and then making us wait an additional 2 hours & 8 minutes past our …
First off I would like to say I’ve never been treated so bad at drs office like this one. The dr was mostly concerned of rushing us out than helping us and beyond rude. He said that my mom “didn’t have to be his patient and that I wasn’t …
I enjoy this client my doctor is great he takes his time to talk to you. I’m happy to have a doctor that’s cares about his patients. It’s so great to have a team that works together Ms. Banny is so so nice to call and check on …
Love this clinic, doctors are amazing as well as staff. You will definitely find out what you want to know whats going on with your body. These doctors and staff is very professional and so nice and kind. My husband and I have been going to Alpha Medical Center since 2012.
The actual care is great, the extremely long wait time is totally ridiculous! It’s about 3 hours before you get seen even with an appointment! What’s the point of scheduling people, when you gonna have 100 of us for a 10 o clock appointment!!! Really!
Every time I have visited Alpha Medical Center it has been nothing but great customer service & Dr.Ogwu has the best bedside manners. He listens to every complaint & makes sure you leave there feeling cared for. Darnella at the front desk …
The staff that answered the phone is very rude. I asked about setting up an appointment, they hung up on me. Then I called back, set up an appointment with my Medicare Insurance. They time for the appointment day came. I walked in they said …
I’ve been a patient new patient here for about 6 weeks- 2 months here. It’s definitely not giving. And I was so happy to be treated by US, FINALLY. Unfortunately, yea it’s being shuffled in and out, poor follow up, referrals not following …
(Translated by Google) Fatal wait for you to only get an antibiotic 😠😠
(Original) …
I will be using duo for mytelechat with dr ogwu tomorrow at 3:15 the father.
Honestly the worst doctors office ever!! There’s no need to schedule appointments because you will NEVER be seen on your appointment time or close to it! I’ve made appointments and literally would have to walk out after waiting TWO hours …
Very thorough
They are so slow even with appointment….
The wait is too long always
Horrible experience! Lack of patient care
Takes to long to see a Dr. 2hr wait!
This place sucks been up here waiting 4 hours and still have nothing done yet….
terrible experience in every account…..dont waste your time.
Wait time is horrible
Be prepared to be there the entire day. The service is extremely slow.
Omg I been here since one and it’s almost 5. Just for a check up. This is horrible
dr’s office was great, attached pharmacy is a ripoff and scam.
Loved the Dr.’s there. Made me feel comfortable.
DO NOT GO HERE you will be waiting for hours before you get seen with an appointment
The best been going here since 2007
I have been here all day and after today this is my last visit…this place needs to be looked into because it’s clear they’re scamming on the insurance…
Have to wait almost a month just for a refill
Worst place every the first I went they lost my test results and now they won’t send my medical records to new place
This place suuuuucks, but it’s familiar with my symptoms and my insurance company needs a Doctor patient relationship 😤😷 …
Very negligent does not read notes , cause my sister to go into a coma
This place sucks!!! , took my son for a physical and I dont feel like explain myself just know this place sucks. Dont come here, nobody got time to be wasting on dumb places like this.
Three hour wait… walked out… this place is a joke.
The absolute worst my appointment was at 345 im still here at 530 never ever again
Worst place ever I will not be going back ever again that Dr OGwu is very very very rude no customer service what’s so ever I am immediately transferring medical 🏥 records I will not be going back eve again anyone take my suggestion RUN 😡😡😡😡😡😡😡😡😡 …
Scheduled an appointment, wait time over an hour in the office to be told they do not have the information for me to be seen. Very disappointed in the visit.
Everytime I have come, I’ve had to wait at LEAST 2 hours. Very slow service, sub par attention. GO SOMEWHERE ELSE!!! AVOID AT ALL COST.
My Doctor is so great and he take his time to listen.
I called as a referral for a follow up visit due to a hospitalization. I called advised that I currently did not have insurance, I was never advised of any fees and when I arrived on 4/12/16 I was greeted by the nastiest receptionist who …
They are very slow I was in the room waiting for 2 hours Ridiculous unacceptable NOT!! professional
If I could a zero I would didn’t read the reviews before I bought my son here. Appointment was at 1:30 made it at 1:15 service is extremely slow. Didn’t leave to about 3:30 don’t think I’m coming back
Dr. Ogwu is the best. He’s not only concerned with my physical health he is also concerned with my emotional & mental well being. He takes the time to listen to any questions. …
It is 1:31pm Oct 20, 2015 and i have been here since 8:30 and still havent seen a doctor, this is my third visit and each time visit has been 6-7 hours this is ridiculous, this will be my last time at this office and I advise anyone that wants to visit this office to STOP, you may as well be on their payroll
Find a different DR.
So I get there. I have insurance but the visit is still going to cost me …
They took great care of my mother until she moved to a different city. They we’re with her every step of her journey with breast cancer.,
I’ve been going here for years staff is great very friendly atmosphere. I have no negative feedback to say, the only thing now is the wait is longer than usual.
I like this doctor’s office. They do everything in one place, labs, xrays, pharmacy and all I have to pay is my copay
This place is terrible i had a 9am appt and didnt leave till 1pm…i wait 2hrs for them to call my name just to go to the back and wait another 1hr for the dr to see me and say come back on monday…they are worst then Parkland please …
My Wife loves it because of there hours and they take walk ins. Dr. is Humble and would greet everyone in the clinic.
The first time I came here was a week ago as new patient. At 2:30 p.m. on July 16th I didn’t get out of the doctor’s office until 6:30 I was highly pissed and then found out I had swine flu and bronchitis. … The staff is slow and not …
Had a 9:30am apt I left at 12:30pm without seeing the doctor. The wait time is ridiculous at this clinic.
I had a great experience. The staff was friendly. The doctors who saw me was very knowledgeable and non judgmental.
I was 5min late for the appointment for a refill and only saw the doctor 2hrs 15min later. Completely ridiculous waiting time.
They did not want to see my son. Each appointment they had an excuse as to why they couldn’t see him. So we came on walk in days. They would not see him then. We came today. Thursday They said we don’t take walk ins on Thursday. But I …
I HAVE BEEN GOING HERE SINCE 2011, HERE LATELY IT HAS BEEN NOTHING BUT PURE TRASH…. I LEFT A PAPER THAT NEEDED TO BE FILLED OUT FOR MY INSURANCE, DR. OGWU TOOK HIS SWEET 3 WEEKS PLUS TO FILL IT OUT (AND INCORRECTLY) THAT NOW MY INSURANCE …
Dr. Ogwu is very patient with each person. He comes to the lobby and greet everyone. Who does that? Only Dr. Ogwu. You can’t help but love him. And he loves God!
The worst Dr I have ever gone to, don’t waste your time please!
My husband has been going to this office for some time now and he is always pleased with professionalism and well-versed knowledge that he receives consistently. I would highly recommend this office.
i dont no why all of the lies, this doctor makes sure his patients is taken good care of is why he is still in good practice and so yall lies cause yall no hes good and so who ever said this doctor clinic is a joke..WELL THE JOKE IS ON YALL …
I love my doctors they listen to me and fix the problems and get me to the right physicians needed if they are needed else where. All the staff are friendly and have good bed side manors.
This place is a joke! If you have other options, use them! An appointment was made and we waited an hour to be called back. Waited another hour to be seen by a Dr.
Horrible customer service you can never speak to anyone when you call they always place you on hold and never return to the call. I would give 0 stars if I could.
I Love this office. Dr. Ogwu is amazing. The way this facility takes good care of my mother and I is outstanding. I have found my Doctor for life.
They are slow but they are thorough. Even if you haven Medicare and Medicaid they check everything. Great bedside manner. I won’t go anywhere else
It is just ridiculous to have to wait over 45 mins before check-in in. The wait is freaking horrible!! …
I love my doctor but they are slooooooooow……I had an appointment at 1030am and still here waiting to be seen.
This doctor is horrible had to take a friend here who is disabled. First time we set an appoint for a doctor on a Saturday and there was no doctor there just a nurse practitioner. The second time(today) we had an appointment set for 2 pm we …
Staff is knowledgeable but the wait time is absolutely ridiculous!!!! What’s the point in making an appointment when ur still going to sit there for 3+ hours before ur called to the back.
Need to get a prescription refilled I’ve been waiting for 2hrs. To see a Dr. Or PA to write the prescription. They would not renew without a visit…so I sit and wait when this could be done very quickly.
Zero stars for this place. Horrible service. Made an appointment and still took 5 hours for simple follow up. Waited in the back 4 hours to see somebody. After all the waiting they gave me the wrong medecine.
Horrible Staff!!!!! Very unprofessional and rude!!! But don’t take my word, go and see for yourself.
The wait time is beyond horrible….. Appt scheduled on 03/24/2018 at 11:15, arrived at 10:50 Just in case paperwork needed to be filled out, was sent to r be back at 11:40, here it is 12:19 and I still baby seen the md…. ***beyond …
If I could rate a zero, I would! My initial visit I spent 4.5 hours in the office for a thyroid test (which is ONLY blood work) It is seven days later and my results are still not in. This facility, doctors, medical assistants and receptionist are all rude and ignorant (literally).
Break all hippa privacy laws. Wait forever. They do not want to prescribe any medicine. It’s dirty run down. Still here 50 minutes waiting for test results. If you WANT to feel like cattle come here.im updating from earlier now I had 11:30 …
I have called this office 3 times yesterday and twice today trying to schedule an appointment EVERYTIME I CALLED I was put on hold for OVER 10 minutes, then hung up on!!! I still have not been able to talk to an actual person! Just trying …
Worst doctor ever please if you want to live go to any other doctor my Popa ended up dying. The doctor there did not die his part far as a doctor. He let him go home knowing that he could die. And here’s the bad part he was there that Tuesday, my Popa died that Wednesday. I been to a lot of doctors but l can say worst doctor ever
Dr Ogwu is amazing!! He is very attentive and has staff is great, especially the ladies at the front. The wait time is sometimes too long but other than that it’s a great doctor’s office!
I’ve been seeing Dr Ogwu since I was 13 and he’s never let me down the staff is amazing and helpful. Remember to keep patience because it can be a little long , but totally worth the wait.
Last couple of times I was there for a follow up visit, they were clueless why I was there. They have had me take countless tests that I did not request just to run up medical bills. This place is a rip off of government tax dollars. I got …
Doesn’t follow through on patient concerns/requests. Extremely slow, our first visit took 5hours. Second visit took 3hours. Doesn’t listen very well, suggests unnecessary procedures.
I’ve been going here for over 12 yrs there open on Saturday all day I love this place And My Doctor Austin really care about my health Thanks for everything Doc
I’ve nothing but great health care there almost like family to me I love the way they make you feel like ur the most important person & ur Heath is the most important part Dr, Ogwu& Dr, Austin is the best of the best and there bed side is amazing Thanks for all you do yalls happy Connie Morris
I went here when I pulled my back literally in tears the whole time … I already have a bad back with pain everyday the doctor seemed very nice … however sent me home with somas after I told him I only take tramadol for pain and naproxen …
Love PA Schmidt’s service and care. She treats myself, my niece and two children. We have been seeing her for a few years now. She listens and is attentive, the process is long, but they provide, x-ray, blood test, pharmacy, ultra sound and much more under 1 roof.
Dr. Austin sat there and took time to listen to me the staff was so nice they let you know what they were doing what the doctor ordered on the test I recommend this place they’re very busy but that should show that he’s a good doctor. I …
Worst! DO NOT GO THERE! I needed the paperwork for the immigration office and it had to be in a sealed envelope so I didn’t see it. They didn’t compete it right and it almost got my case denied. They don’t give a damn about their clients. …
The wait is HORRENDOUS!! (Over 3 hours!!). Dr. OGWU is very cold & demeaning. He does not and will not take the time to do a thorough medical exam. After waiting for 3 hours, he only saw me for less than 5 mins. During my appt., he was more …
This Dr’s office is superb the staff & doctors are. Very professional courtesy and attentive. I thank God i found them.
Great Dr’s especially Dr Austin! It is normally a really long wait but they seem to be getting better with that!!! They do however need help with getting prior authorizations done.
Been going here for a couple years, I had a change in insurance and found out that they were charging me for services that I never even received…..I don’t trust them at all anymore, go at your own risk
i went for a routine check up and got there at 12pm and didnt get out until 3pm! ridiculous! i waited in the waiting room for 1 hr and then was in a room with a lady who asked me why i was here. then when i answered all of her questions, i …
Went in for possible UTI. Wait was several.hours. They insisted they had to do a wellness check up first before my insurance would pay them. Wanted me to sign THAT doctor was my primary care physician. I did not. Got bill later from …
It took them 2 hrs for them to check me in and i have waited an additional hr just to see the doctor. Plus they failed to give me complete new patient paperwork so i still had to fill it out in the back and wait again.
I like the service you receive but you wait two years in the front then they make you wait for two more hours in the back but you can only be seen for one thing when you go to the doctor to me this only using the medicare/ medicaid this is …
I stopped by as a walkin for and office visit around12:15PM. the resceptionist scheduled me an appointment to be seen later today for 2:15PM its now 4:30PM. they haven’t even taken my vitals or nothing but they got my co-pay already about …
I have going to them for 6 months now and I have had it! It can take to up to 2 hours waiting in the waiting room (you don’t make an appointment to see the doctor, you make an appointment to wait in the waiting room), then after being …
Date: May 20, 2019
Type of visit: Walk-In Existing Patient
Insured via BCBS …
From me wanting to deal with a doctor of my own ethnicity may have been a problem. The Doctor came in for 5 mins after the test were ran. didn’t tell me much without me having to ask multiple question rather than volunteering all …
Run from this place! I first visited Alpha Medical Center when they initially opened in the early 2000’s. Dr. Ogwu was professional, caring, thorough, and personable. The wait time was average (about 5 minutes). By 2004, the wait time …
I was called back into the office due to something with my bloodwork. They charge me $72. That’s not the crazy part. 15 mins after i waited in the waiting area I was taken back to a room where I had waited 1.5 hours. By then I was ready to …
Omg! This place takes their precious time on things. This is my 2nd visit here for weight loss and it was 3 to 4 hours wait time .If your regular physician can do the same thing dont waste your time. I would suggest that they would inform …
This place is freaking ridiculous!!!! Appt was at 1:15pm but did not get called back until I threatened to leave and asked for a refund which was an hour after my scheduled appt. Then we were told they were getting my medical records from …
If you have anything else to do the day you come to this place, cancel your plans because you will sit in a room for 2 hours before you are seen with an appointment. Even if its just for a refill on your meds. They are extremely slow with …
I don’t care about the long time I spent there the people that are coming are very impatient sometimes patients have a virtue when I walk in the office I couldn’t walk I was 200 and something pounds my knee was bothering me these doctors …
Wonderful doctor and clinic been going there for years and have never regretted it. Staff is very nice and so are the doctors. Wait time is a little long but that is because the overflow of Patients in the clinic. Would recommend to anybody
I have had nothing but great experiences with Alpha. From getting my medication switched over to them, a spider stuck in my ear and a terrible case of bronchitis. Staff was friendly and Dr Austin truly cares. Dr Schmidt was great on the …
If I could rate zero I would. not even mentioning the long wait time. I had PA Schmidt and she was the worst doctor I have ever had. I went to appointments over and OVER and she never figured out what she needed to do to treat me she ran …
Doctors are great but the wait time is RIDICULOUS. I’ve been here three times. The first two times I waited over 45 minutes to be called back and another 30-45 minutes for a doctor. The third time I just cancelled my appointment. They …
This place is a waste of time the staff is rude and the Dr. Shmead had my baby waiting over 2hrs to be seen for RESULTS and still didn’t get seen. Then another 1hr just to get paperwork that was giving to them over two weeks ago! This …
As stated a hundred times before, the wait time is horrible. After waiting for over an hour and watching several patients who had signed in after me get called to the back, an announcement is made that the server is down and they can’t do …
This is a small office; therefore, it DO NOT make any sense that the wait time can be 3 to 4 hours long if not longer! Then when the Dr come in, the visit is nothing but 5 min long! So why in the hell a schedule appointment take so long!?! …
Let me first say all the good things I’ve heard are true! I am a person who works in the medical field so I know I have high expectations…this office went above that. I am a new patient who called them at the last minute for a visit. They …
DO NOT WASTE YOUR TIME!! If you schedule an appointment when you get there you still have to wait 2 to 3 hours before you can be seen. My appointment was at 9:45 I asked how long is the wait because there were so many people there already …
I’ve been a patient for over 18+ years and I’m still here lol. I have 0 complaints. I have a great patient doctor relationship with my doctors here, and they take very good care of me and my family. Sometimes the wait can be long, but this …
I’m here my 8am appt October 24 2022.in waiting room waiting.good care here.
I went in for a follow up but they made me pay for an office visit. And then I got follow up services. The son is a quack. I want my 111.09 refund. No urine. Did not even use the computer in front of me . The doctor was in in out in 5 minutes. Give me back my money.
Why they made us come into the office for test results vs. just giving them over the phone is beyond me. But making us wait all weekend (day #12 since the initial visit) and then making us wait an additional 2 hours & 8 minutes past our …
First off I would like to say I’ve never been treated so bad at drs office like this one. The dr was mostly concerned of rushing us out than helping us and beyond rude. He said that my mom “didn’t have to be his patient and that I wasn’t …
I enjoy this client my doctor is great he takes his time to talk to you. I’m happy to have a doctor that’s cares about his patients. It’s so great to have a team that works together Ms. Banny is so so nice to call and check on …
Love this clinic, doctors are amazing as well as staff. You will definitely find out what you want to know whats going on with your body. These doctors and staff is very professional and so nice and kind. My husband and I have been going to Alpha Medical Center since 2012.
The actual care is great, the extremely long wait time is totally ridiculous! It’s about 3 hours before you get seen even with an appointment! What’s the point of scheduling people, when you gonna have 100 of us for a 10 o clock appointment!!! Really!
Every time I have visited Alpha Medical Center it has been nothing but great customer service & Dr.Ogwu has the best bedside manners. He listens to every complaint & makes sure you leave there feeling cared for. Darnella at the front desk …
The staff that answered the phone is very rude. I asked about setting up an appointment, they hung up on me. Then I called back, set up an appointment with my Medicare Insurance. They time for the appointment day came. I walked in they said …
I’ve been a patient new patient here for about 6 weeks- 2 months here. It’s definitely not giving. And I was so happy to be treated by US, FINALLY. Unfortunately, yea it’s being shuffled in and out, poor follow up, referrals not following …