Recognized by the Association for Corporate Growth in 2012 as its Colorado Emerging Growth Company of the Year and in 2010 as a Colorado Company to Watch by ColoradoBiz Magazine, … See more
Read More| Thursday | 7:30AM to 5PM |
| Friday | 7:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 5PM |
| Tuesday | 7:30AM to 5PM |
| Wednesday | 7:30AM to 5PM |
7373 Washington St, Denver, CO 80229
Terrible service and the office people are rude
Terrible service. Always missed my trash cans. Didn’t come back to collect.
Went in to apply for a job at their new location. Girl at front counter was clueless about how to apply.
Horrible and completely unorganized company. Seriously they dont know what their doing internal and external.
Terrible! They just do not come on the days scheduled. I call and they say ”oh sorry, we will come today instead” but no one comes. Avoid!!
I have called on 2 separate occasions and both times received an immediate response and excellent customer service.
I just got a job working for alpine they are a great company and I would recommend them to anybody
THEY GAVE ME A CHANCE TO WORK 4 THEM & I MUST SAY, IT IS THE BEST COMPANY I HAVE WORKED 4 BY FAR GREAT MANAGEMENT N CO WORKERS
I heard the truck go by my house and I had forgot to put my trash out, I called and they had the driver come back to get it. Was really my fault and they didn’t have to do that. Thanks
I really appreciate being woken up at 6 AM on my day off because the trash truck decided to come to a residential area first. This is completely unacceptable.
I’ve been wondering for a while now if the recycling in our community is actually recycled or not. This morning I watched the garbage men throw all of the recycling into the garbage truck too. SHAME ON YOU ALPINE!!!!
The garbage driver’s are rude and disrespectful. They block the middle of the street blocking traffic instead of pulling over. It’s very inconsiderate for they are not caring if they block the road.
This is the worst trash company I have ever had to use. I say that because I am in an HOA and did not select this company. This company missing trash collection at least one week a month. Completely ridiculous.
Somehow we have been talking to them back-and-forth for a month and a half, And they still have no ability to actually pick up the trash. If you waste your time with this company they will disappoint you every single time!
Will always use Alpine for our trash needs. Great reps who are quick to make things happen, answer questions, and take care of our garbage enclosures. Would reccomend to any business!
These guys are the best! We were struggling to get our fully loaded garbage can up and over a downed tree on the sidewalk after the infamous “Cyclone Bomb” blizzard. They saw us and came over right away to help us out. They really go above and beyond!
This company is extremely unreliable and unprofessional. I have them for my residential trash and recycling pickup and they only pick up half the time they say they will. When I’ve called they either don’t call me back or say they’re coming but never follow through. Find another provider if you can.
I pay 1,000 a month and they REGULARLY skip pickups. Not only do they charge of the skipper pickups, they then refuse to pick them up because they’re too full – because they didn’t empty them in time.
Not sure where to star I live in a town home last week July 18 it was trash ,and recycle day ,they didn’t pick my recycle thinking it wasn’t the week when they are supposed to,so I let it go,today July 25th they didn’t pick it up again!! …
Horrible service. I leave my recycling out and they won’t take it when everything is order. I leave it the exact same and then they take it the following week. I really think it depends on the mood of the driver that day as whether or not they will take your recycling.
Missed pick ups. Trash flying out of trucks. The lack of care this company has for it’s communities is apparent. They skip whole streets. When asked for additional trucks they are condescending. DO NOT USE THIS COMPANY!
I am a business customer with these folks (property manager for a large commercial storage facility). They have always been very helpful and straightforward in their dealings with us, and the folks that I speak to are always very pleasant to speak with on the phone. No issues with service ever!
Didn’t pick up the recycling when they were supposed to, sent emails and left messages to talk about it and just never heard back. Also, have been waiting for over two months for a call back on starting compost pick-up. When does their contract with City of Golden end?
My mother asked the people picking up her trash if they new of a place she could dispose of an old cloth chair. She new that they didn’t take such large items, but was discouraged when she called the local dump and they wanted $90+ for …
This company will nickel and dime you for every cent they can. They will not send you your bills on time and then they will charge you late fee’s. I am truly disgusted with them and seriously regret ever signing with them. Avoid using this service, even Waste Management is better!
I work at a dispensary in Glendale. My driver did his usual honk, I ran out opened the bin. I then asked for the bar to be replaced on the bin. He asked if I could do it, I said no due to physical health issues. He then tells me I’m rude, …
After forgetting about our trash day this past week, I called Alpine and offered to pay for an extra pick up. They did not charge me, and they came and picked up the trash within the hour! I am was so impressed with their customer service!
In the past four months they have repeatedly overlooked my recycle! Picked up all my neighbors though! I’ve called the office and they tell me they will have their people pick up 😡. This last time it did not happen!! …
We pay these guys almost $1600 a week to pick up and dump our roloff, they cant seem to find the time in there day to pick it up at a decent working business timeframe… had a “deal” worked out with Katie to insure the issue was fixed and …
Driving to work I watched an uncovered truck with a roll-off on it spewing trash all over Kipling Northbound from about 34th all the way to I-76 and then getting on the interstate and cruising along, trash blowing all over the place with a …
Until the last few years, I never had the convenience of having a company pick up my recyclables. For about 25 years I faithfully separated and bagged up my cans, glass, aluminum, mixed paper, cardboard/paperboard products and plastics 1-2 …
These guys work their tails off and deserve to be treated better than they are. People don’t follow the rules and leave these poor guys a mess to pick up. Alpine should tell their workers not to pick up trash that hasn’t been securely left in appropriate containers.
We are DeckTec, a medium sized design & build
residential construction company based in Golden Colorado.
We have used Alpine for several years now.. …
These people who work here are a waste of life. I have bags of trash mix with leaves and branches about 25 lbs each per bags and they refuse to pick it up. How can you be a trash man and can’t pick up 25 lbs bags
They are the worst company for trash and recycle. Over the past year there has been many occasions where they don’t show up. There wasn’t a holiday prior, just laziness. I’ve called customer service and have got the same excuse over and …
Never had such a bad work experience I felt the need to review any other company. You could not pay me $100 an hour to work here again. Horrible place to be a mechanic, and ran like a day care center. Expect to work in a negative atmosphere …
I haven’t used this company for any services. I did almost get run over by one today Wednesday 11/6/19. I was going to King Soopers on speer this morning before work and this guy with the truck VIN #6M48670 turned right in front of me, I …
I hired Alpine waste to pick up a mattress and box springs at 4112 Ames street, in Mountain View Colorado, where I was moving out of the rental. I paid $25.00 for each piece and that was 6-8 weeks ago. The payment has gone through my bank …
My place of work is located in the beautiful city of Wheat Ridge, CO. Unfortunately my good friends and landlords of the building I work in went from having a wonderful experience with Alpine Waste & Recycling to a nightmare. On 12/14/15 …
We are a company that uses Alpine Waste and Recycling for our trash removal services and I, the office manager called to make a simple update on our account and spoke with ALISHA who was EXTREMELY RUDE to me, she did NOT want to help what …
We were originally on a Monday, Friday pick up, but they changed us to Monday-Thursday without telling us. I complained and they switched me to Tuesday-Friday. They collected the trash on Tuesday, but neglected the Friday pick up. I now …
This company needs to take the word “Recycling” out of their name, because they don’t do it! They miss our recycling at least once a month, and always give us a lame excuse. They once told us that the truck couldn’t get to our house due to …
Clearly the worst recycling provider. Wish there was a negative star rating.
My business contracted Alpine for recycling service. For nearly 3 months Alpine did not service our account all the while blaming my company for the lack of …
This company used to be better when it was Alpine. But it was recently acquired by GFL Environmental. They haven’t picked up my company’s trash for two weeks straight. They are not returning calls or emails. It’s unclear if they’re even in …
Worst experience I have ever had with a waste removal service. Been in a HOA community for only 2 recycle service pick up days and they’ve not come on time either occasion for our street. Once they came a day late and this time they missed …
They picked up everyone’s trash except mine. We all put our trash out the night before so it’s ready for them in the morning. I called Monday and got no return call. I called again today and was told they won’t come back out due to COVID. …
Customer service is non existent, nice on the phone “will be out tomorrow” or “sorry again but will be out tomorrow”..Do not return phone calls. One time fine, multiple times not acceptable which has been happening in the last several …
While at work, Alpine Waste accidentally rolled a dumpster into my car. Accidents happen right? I can understand that. However, Alpine Waste has been NO help in the process of fixing my car. To prevent their premium from going up, they …
Not sure what is going on with this company. We were scheduled a Monday and Friday pickups. Without letting us know, they switched to Tuesday instead of Monday. Then, beginning in July they have missed at least one pick-up a week. They …
The most incompetent bunch of degenerates to ever exist. Our ally was under construction so the just stopped picking up trash. Then once it opened back up they told me to call city of golden and explain to them why their 8 ft wide truck …
They missed our scheduled trash collection on Tuesday, said they’d get it Wednesday and never showed up. They said it was on their schedule for Thursday (scam) and they never showed up. I called again and talked to a nice customer service …
As all the other reviews say, this company has gone from bad to worse. We pay well over $1,000 a month for irregular and unreliable pickups. We are consistently overflowing and they just dont care. The account managers dont return calls and the poor drivers just dont have the support they need. Run for this company.
This company is terrible. I would give them a 0-star rating if I could. They have missed picking up our trash or recyclables too many times, without remedying it by doing a follow-up pick-up. As far as they’re concerned, we just have to …
We usually use Waste Management but our HOA uses Alpine. They do not provide trash cans, it’s $100+ to buy one from them. I just called and asked about Christmas tree pick up and they want $25 per tree… Just save your money and go to Waste Management. Worst trash service out there.
If I could give zero stars, I would. This company has HORRIBLE customer service. They regularly miss my street for pick up – literally 25% of the time so far this year! Sometimes they’ll return later in the week but often they refuse, …
They skipped our trash pickups for 3 weeks in a row. Only finally got a pickup after I chased the driver down after he skipped us and tried his best to ignore me. The next week back to no pickups. I call them every week and I get a …
Although they emptied the dumpster of the apartment building next door, they did not remove the pile of couches and mattresses that someone had stacked behind the dumpster. Upon Alpine emptying the dumpster, one of the couches leaning …