Altabank, Division of Glacier Bank, is a full-service bank providing loans, deposit and cash management services to businesses and individuals. The largest community bank in Utah, we have 25 branches to serve your banking needs from Preston, ID to St. George, UT.
| Sunday Closed Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–5PM Saturday 9AM–1PM |
33 E Main St, American Fork, UT 84003
Good people to help
Kelsey and Abigail are the best
Love it 🥰 …
Accounts always show the wrong amount of money. Update you’re technology!
This is an awesome bank always look after there customers. Always friendly always helpful
Great bank if you appreciate outdated ATM and internet banking technology. I’m a customer, but not by choice.
I’ve never had a bad experience with them.
Always have had great costumer service.
All the downsides of small town banking, all the downside of big city banking.
every other day there’s issues with their app and their service is mediocre at best
mark scrweed me over this is the worst company i have ever worked with! absolute disaster!
I Love Altabank! Formerly Bank Of AF Banking with them for 30 plus years!
This has got to be the best community bank around. They provide some of the best service, and always take care of there clients. If they can’t get you what you need, they’ll get you as much as they can.
Thank you Mark for helping me open a new checking and savings account! Very easy! Thank you for your help today.
I have banked with Altabank since 1997. They were able to make me a believer again today! Thanks
Bank of af was great but alta bank reminds me of wells fargo more and more everyday
We’ve had marvelous service here for many years — highly recommended!
We have been with this bank for awhile now because of their excellent customer service. We primarily bank in Highland but sometimes in AF too.
Terrible to work with. Go to Chase bank and save yourself time money and frustration. 4 ownership changes in 5 years. Impossible to get results.
Horrible software, countless problems. They lost some of my money. DO NOT CHOOSE THIS BANK
I had nothing but very good experience with this Bank, Both Steve Winters & Cherri Hubrich been extremely helpful moving all my account to Altabank .
On hold wait is exceptionally poor. You’ll be kicked around to different people all while waiting on hold for ages in-between.
This is not someone you want to bank with.
Jeremy is so helpful and went beyond what I feel he had to. He deserves to be recognized for his hard work and even stayed later to resolve our issue
Avoid at all costs. Was a great bank for 30 years. Now it’s been gobbled up twice by conglomerates.
I’ve had an account with them for over 20 years. Their service has always been amazing which is why I kept the account open even though I moved out of the state over 3 years ago. Highly recommended!
After 3 reps at the AF location were unable to help me with a very simple task, a rep at the PG location got me what I needed in less than 2 minutes. Unbelievable.
There is no logical reason to do business with this bank when there are infinitely better options. Numerous, long-time employees jumping ship, low employee morale and sub-par products. Executive management is clueless and out of touch. Run, don’t walk, to the better banking institutions out there.
I was thoroughly frustrated by my experience here. As I work full time, I got off work an hour early so I could cash a check since they close at 6 according to their online hours. I showed up at 5:10 and they were closing, and wouldn’t help …
I’m very unhappy with the service of this bank. This is the third time That I don’t have access to my money because of system issues. There are plenty of funds in my account but I’m unable to make purchases or get money out of the atm . And …
The service is poor in the sandy branch. Each and every time I go in to perform a simple transaction like transferring from one Acountant to anther the cashier goes to upper management ,as if I am trying to pull something of. Management …
Have been with them since I was 16! And parents as well! They’re always super informative and helpful. I LOVE LOVE LOVE that when I make a big transaction they notify immediately by text to make sure it was my purchase and not a fraud purchase. Best perk EVER.
I went to go deposite $120 at their atm in american fork but i ended up getting a receipt saying “One or more deposite items were unable to be returned due to technical problem. We apologize for the inconvenience.” I NEVER got my money back!!!
I’m a customer with this bank and I’m getting frustrated. I’m with the army and I’m deployed in another country, the first day I arrived here I find that someone used my card information back in the US, so I had to cancel my card. …
I have banked at this bank since the early 90’s, i have had them run coin for me in the past about $800-$1400/week because as a benefit of being a member they run the coin for free. i have several accounts with them. they are now telling me …
I have never had so many login or account problems as I have with Altabank. Constantly locked out for arbitrary reasons. This bank is an absolute headache.
Still angry and upset because Murray branch STOLE $500. On the 9th day of my 7-10 day wait period the manager was in the drive thru. I asked why the wait for a debit card? This was after large deposit of a federal tax check and the …
I do most of my business with the Lehi branch, but got a vehicle loan from the main office in American Fork. The loan officer was very helpful and easy to work with. My needs were met and throughout the loan, they have taken very good care …
The worst bank both personally and professionally. The wait time on hold over 10 minutes to speak to a customer service rep. They have a recording how they encourage their cs rep to spend as much time as needed per customer. THAN HIRE …
Do NOT get a loan from them. We refinanced and it has been a fiasco IF I’m putting it lightly. From one loan officer quitting in the MIDDLE of our refinance to someone retiring and causing a mass confusion of which loan was sold where, …
Just received a Savings Account statement today 08 Apr 2020, dated 31 Mar 2020 for the first 3 months of this year. Altabank really takes care of their customers; if you don’t mind earning a 0.05% Annual Percentage Yield amounting to .12 …
I have had accounts with the Lehi branch of bank of American fork for about 20 years. I have always had attentive service. I always felt like a person and not just another account. I moved from the state about 3 years ago and I still …
This is a review of one of my businesses that bank with this bank, my other review is my personal account. I have banked at this bank since the early 90’s, i have had them run coin for me in the past about $800-$1400/week because as a …
We transitioned our business accounts to Altabank in 2019, because they were supposedly more capable for business banking. After working with them for over a year, I have to share that our experience was extremely disappointing. In …
Recently my wife and I wanted to get a home equity loan. We had a great experience with the bank over 2 years ago and so we contacted the bank again. We worked with Lisa Bennett and she was fantastic to work with. Lisa is professional, …
Dallen with Altabank does an amazing job! I highly recommend working with him if you’re looking for a loan for your commercial project. You won’t be disappointed!
I just left an employer I really liked. Who knew that Altabank was even better!!! I have been welcomed by friendly staff and the bank culture is amazing. I love working for Altabank. Three great banks all in one new name. Same great service …
Working with Altabank for a mortgage on our new house was an ABSOLUTE NIGHTMARE! We will never use this bank again or recommend them to anyone. The lenders working on our file were terrible at communicating with us. We had to call all the …
Takes 10 minutes to talk to a representative for my credit card. I get transferred 3 times each time saying they can’t help me pay my bill. Nothing even hard. Been with this bank my whole life and will be switching. They just aren’t what they used to be.
Trying to buy some furniture and our card got turned down even though we have more than ten times the amount of our purchase in the account. We’ve had issues with the daily limit before and they assured us that the problem was solved. We …
They used to be a great bank (went from Bank of American Fork, then Alta, now Glacier), now they’re terrible to deal with. Constant issues with their online app and logging in via computer. I have multiple personal accounts as well as a …
My broker got me a construction loan through Altabank and it has been a nightmare working with them. They keep sending me late fee notices on a construction loan – where no payment is due. When we sold our current home, I tried for 3 months …
If I could give this bank negative reviews I would.
Been with them 6 years but recently the bank got new ownership and since then …
If I could give a negative star I would. Sometimes the website is down, right now Business Bill Pay is not working so I can’t pay some important bills. The security of this bank makes me nervous so I transfer money out to my trading account and leave only enough to run my business. Someday when I have time, I will change banks.
This was a great bank when it was Bank of American Fork. I had accounts with them for almost 40 years. I have had nothing but problems since they sold. Big enough problems that I moved all of my accounts to another bank and closed my …
Glacier bank now – name is appropriate… Cold as ICE! Fantastic home town bank before as Bank of American Fork, now they could care less how long you have been a customer, let alone what customer service means. Qualified for my monthly …
We have multiple accounts in the bank. We like the local access. While we have had problems, Bo, the branch manager, has been very responsive and helpful.
really sad. for many years (22) i have used bank of american fork and they offered of the best service available in utah county. now, unfortunately, that is not the case . since they have been sold twice (altabank then glacier bank) in …