Alves Fuels is here to provide heating, cooling and plumbing services! Our team consists of highly trained and experienced service experts focused on helping you with the best heating or cooling solution. Our goal is to provide you with the best customer experience and peace of mind that you will have the service you need – when you need it. Our service commitment is available to you 24/7 and includes a live service expert to assist you when you need it. This means whenever you call, you will have one of our trained service experts available to provide you with an immediate solution.
| Thursday | 7:30AM to 4:30PM |
| Friday | 7:30AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 4:30PM |
| Tuesday | 7:30AM to 4:30PM |
| Wednesday | 7:30AM to 4:30PM |
1020 East St, Ludlow, MA 01056
Quick service!
Top notch service and service mainly.
Great service, professional and knowledgeable
Best place with awesome service and best prices..
Always there when I call, they’re always on time.
Excellent service and reasonable prices. Customer oriented.
I love them. Very accommodating, on time, and fairly priced.
Excellent service, wonderful to work with! Fair and honest!! Highly recommend welcoming this company into your hOMe.
The team at Alves fuels are both friendly and knowledgeable. Always available when you need them. Highly recommend !
Same issues with payments as others, twice I’ve been blown off for a cleaning, never again. At least make an effort to call your customers if you can’t keep your appointments.
The whole crew from the planners to the great guys who installed our ac/Heating systems were top notch and professional! They answered any question you had and were polite.
great customer service and very professional staff. We had a great experience with our new furnace and central AC install
VERY PROMPT SERVICE, PROFESSIONAL AND THEY INSTALLED MY NEW WATER HEATER IN 3 HOURS. HIGHLY RECOMMENDED!!
Just lost a customer rude old lady hung up on me
The absolute worst sub-contractor I’ve ever worked with. They had a very hard time with both my HVAC and plumbing on a new build. Too many good sub-contractors out there to settle for these guys, it’s not worth it.
I bought my house using a construction loan in January. What would have lasted someone else 1.5 months of oil lasted us 5 days. Woke up on a Saturday morning freezing only to find out our little space heater had broken during the move. …
We signed up for auto delivery and auto pay. The auto delivery service was fine and we never ran out of oil. However, we had constant issues with them processing our payments… so even though we had auto pay, they never did it (and this …
Great service – on-time, courteous, and reasonable prices. We have used Alves Fuels multiple times for Heating, cooling and plumbing needs and they always come through, whether in an emergency or for routine services!
Luis Vitorino seamlessly advised and guided me through the replacement of our oil burner. He directed me to the various benefts available to
Massachusetts homeowners. He obtained the necessary permits and supervised all …
Class act company. Fast response, great prices and kept us in the loop throughout the installation process. HIGHLY RECOMMEND! Luis Vitorino was very impressive. Thank you.
John Joe Luis and team were extremely professional and informative when it came to installing our central air. They were fast and efficient. Would recommend them to anyone!
Called in the morning for a plumbing issue. The receptionist was very nice but didn’t seem to understand the issues we were having. She transferred us to a manager and he was able to get an appointment setup for the following day. If this …
A very leisurely experience from start to finish. Fantastic install of brand new HVAC system which also included duct work for new central air and heat. Highly recommend working with them for any of your HVAC needs.
I have been a customer for over 9 years. I have used Alves Energy for all my heating, cooling, plumbing repairs and fuel needs. Their service is always prompt and fairly priced. There is always someone available to take your call, and in …
When my girlfriend mentioned that she needed to have her home air conditioning unit serviced, I advised her to call Alves Fuels. It turned out, that she needed to get a boost of freon for her system. They sent out a very competent, …
Wonderful company. I became a customer years ago when my central air died during a heat wave. The company I had a service contract with wouldn’t even come to look at it for 2 weeks. Alves came that day and I’d never done business with them …
Our 14 yr old water heater finally “tanked” and we had water in the basement. I called Alves Fuels and within 90 min they had someone here to look at the problem, order a new hot water tank and it was installed the next day. Very nice people and we highly recommend!
Yesterday afternoon, my girlfriend noticed that her central air conditioning unit was not kicking on. Needless to say, the temperature on the second floor of her home, was hovering around 90 degrees in the late afternoon. It was almost 5:00 …
Great service. I would give anyone a recommendation to have Alves Fuel be their fuel supplier.
Will only use Alves for my HVAC and plumbing needs. Their customer service is top of the line from their answer service to the technicians, and I have always felt that their prices are always fair.
Alves Fuels installed a new gas hot water heater and gas furnace. I financed the project through the Mass Save program and Alves had the experience to provide clear proposals that met the Mass Save application criteria
We used Alves Fuels for a large home renovation including removing and rerouting all ductwork leading to the second floor, all new plumbing throughout the kitchen and bathrooms, and a new hot water tank with back up reserve. Their service and communication has been excellent throughout this entire process! I highly recommend!
Had a bit of frustration regarding the timeliness and charges associated with a shower leak, but Liz was willing to hear those concerns and work on helping to fix the problem.
Always a pleasure to work with. Needed service, both my wife and I had called independently and both felt the customer service was outstanding. We were not able to be home, service tech let themselves in and even put the dog away when they were done.
I have been a customer of Alves Fuels for years. Their customer service is the best. If you’re having any issues with your heating or AC, they respond immediately and their technicians are excellent. My most recent experience with Alves …