BY FAR ONE OF THE WORST PLACES TO GO! EVERYONE IS SO RUDE! SO VERY UNPROFESSIONAL! ALWAYS JOKING AN PLAYING AROUND! NOTHING IS PROFESSIONAL ABOUT THIS PLACE AT ALL! AN THE OFFICE MANAGER OMG! TALK ABOUT UNPROFESSIONAL IVE HEARD MANY BAD …
This place is prompt and professional. We have used their services a few times and we have always been treated well and were happy with the care we received.
Great service and love how cheap it is especially since we don’t have insurance. The hours are so convenient we don’t have to miss work to go to the Dr.
Came by at 650 they close at 8. They said it was too late to be seen. My son probably just needed a couple of stitches or glue for a small cut. Would not see him. A suggestion for the clinic, if you won’t see anybody past 7, close at 7 not 8.
Another patient and myself were in the parking lot waiting to go in when they open. At. 7:57 a.m. only one staff member was in the parking lot sitting in her car. Apparently nobody cares about showing up on time. If you are injured seriously ill or have things to do with your life you should go somewhere else.
Short waiting period, pleasant staff, and we went back again when my son became ill. No problems and everyone was pleasant. Clean waiting area and rooms.
I’ve come here a couple of times before and always had a good experience here. The price is pretty cheap compared to other places and the wait isn’t too bad.
Horrible service, took my daughter to get arms checked and didn’t even touch her and said she was good to go. We asked to give her a few days off from work and denied the request. Who cares it’s not their job.
Great price for fast care BUT!!!!! you can never get a hold of the Billing/Manager they leave you on hold forever and she is always out of the office or leaving early, that’s vey inconvenient!!
Don’t go at 7:15 very unprofessional, rude, will turn you around and will lie and say your insurance system down and you have to pay 120.00 plus 75% of service on top of that they don’t know when they can refund you.I called my insurance …
This is the best urgent care in town!! This is where my whole family goes, they go above and beyond to provide the best care for their patients and are amazing with children, I definitely recommend going to this location.
Had blood work done to verify was not a certain disease recieved a phone call a few days later that results were contaminated had to re-do blood work.. blood work came back negative went back to see doctor to find out what it actually was. …
Way too long of a wait! BSA urgent care is much, much better!! Also lobby is filthy and bathroom is absolutely disgusting! This place shouldn’t be able to be any kind of medical place!
This place was not busy at all, and I Had to wait 45 minutes for the provider to come to my room after already waiting 20 minutes to even be put in a room.if you want to wait all day to be taken care of, come here
You get a mixed bag here. My (then) boyfriend went in because his sugars were so high the meter was saying “hi” instead of giving a number. He has Asperger’s Syndrome, and was pretty out there due to the high sugars. The PA told him in …
I took my son for a sports physical and they cleared him for wrestling ,he had a hernia ! They asked what the buldge in his abdomin,he said he did not know. They cleared him anyways. Then when I took him back for the buldge in his abdomin …
My daughter needed a sports physical…THATS ALL. It don’t matter how early you get to this place, they will pick and choose when they see you. This isn’t a doctor’s office where you make an appointment, It’s first come first serve, …
Dr. Khan found a mass in my husband’s abdomen when he examined him. He knew this was very serious and sent us to the emergency room to get a CT scan. The next morning he called my husband to follow up on him. The mass was a softball sized …
This is only due to COVID-19- this is my second visit here. The second time A VERY AND UNUSUAL LONG WAIT. Going on five hours..for 15 minute results.
The staff is very pleasant with these horrible conditions. Cannot imagine how rude people are.
The Amarillo Urgent care really help me with mine burn on my way back I was able to get in and out is very convenient and Karla at the front desk was very helpful and Kind.
I paid to be belittled at this Urgent Care. I went in with difficulty swallowing, and a choking sensation. I was scared. The P.A. acted like I was waisting her time, roller her eyes at me, and looked at my throat for a total of 30 …
If I could give no stars, I would. 3+ hour wait. Front desk is rude. They want to call everything Covid, even if it isn’t. Do not recommend! You wil get seen just as fast at the hospital.
Dr. Khan thank you so much for taking great care of me for the past two weeks. He is very experienced, very detailed in his assessment and accurate diagnosis. Amarillo urgent care staff thank you all for your hard work.
Took my money and didn’t even bill to the insurance showing I paid a copayment I received a 257 bill because of it. I even called the billing department and their end showed that I apparently didn’t pay a damn thing which was a LIE. Good …
Wow this place realy surprised me. I was in and out in less than 1 hour, Karla and Destiny were so nice and treated me like more than just a number, everyone was respectful and knew exactly what I needed.
The 15 minute test actually takes 4 hours. The staff is doing their best, for the most part, but they just have a terrible system in place. We had to walk into the building 3 separate times. On top of that two of the “nurses” weren’t even …
I wasrushed in and out as if it was a fast food joint. Never even got to see the doctor. Went in for server swelling and pain in my legs and feet 5 days after major surgery….only given a water pill. Waste if time!
The staff was friendly and they where quick! Even with the covid pandemic going on! The helped my son and got us out in a timely manner ! Made my son feel better!
I went with my friend for a rolled ankle and there were 2 other people in rooms. It wasn’t busy. She got her bp taken and an xray. Now we have been sitting in our room for 1hr and a half. With No one coming to help us. We got here at 2:30 …
My daughter was assaulted at school. I brought her here and told them what happened. I waited a he in waiting room and I let them know when called back, and that a police officer was coming to speak to us. I that was when they told us they …
I went in for my blood pressure. Staff was very friendly and I was in and out in no time with my prescription. The cost was way cheaper than going to a doctor. I will definitely go to them again.
This place is a joke! They have charged me 4 times for the same service. I took proof to them that I paid it. They said they took care of it and then they reported it to my credit. The doctor was very rude and the main nurse was hatful as …
VICKIE P. This is the name of the physician’s assistant (PA) practicing negligence and discouraging the practice of very basic CDC guidelines.
On the day that Amarillo reaches its second highest COVID infections, the second …
A family member visited this clinic recently with a sore throat and huge white pockets in their throat. After waiting for a long time, they were taken back to a room, and told they did not have strep without being tested, and sent home …
Went in and was out quickly… The staff was great Karla was a sweet heart very helpful and Kelly was a great Dr helped me get some medicine for stomach bug.
Always fast, friendly and inexpensive… I always get the help my family’s has needed when our Dr is unavailable.. Rhonda at the front was helpful as well.
By far the worst clinic ive gone 2. Last night i took my 2 year old. She had a hoarse voice, a cough, and nasty green boogers coming out of her nose. She could barely speak… the doctor had us there for 3 hours, three different people came …
Cane in for a covid test and Mercedes at the front has been more than helpful! Just waiting to be seen but everytime I come here, the staff is always great!
My family and I been going to this clinic for 3-4 years but todays visit was bullshit and also the last visit I had. My past visits before was great and I felt welcome. But they are not consistent with what they need from a patient. They …
After reading some of the reviews, I think some people have some misconceptions about what this place is. This is a clinic, just like your general practitioner’s office, but without the long wait. It is not the emergency room! If you have …
I took my husband in to be seen as he was very ill with 104.00 fever. After waiting an hour in the waiting room, they decided to turned us away because we had not met our deductable. He was short of breathe with chest pains and they didn’t …
Worst experience at a doctor office. Nothing like being forced outside in 103° degree heat with a dam mask over your face. Feels like getting. Freaking waterboarded in your own sweat. Been outside for 2 and a half hours. If you think they give a rats as then your wrong
Rude people charge at the time your there then when you go again they tell you that you owe them money for that same time which is crazy after paying so much the first time. Then when your trying to get gel thru the phone they hang up on you ! Worst clinic ever go to FAITH MEDICAL CLINIC if you need actual help and it’s ways cheaper
I was advised to come in by my daughter Mitchlyn instead of going to the ER. I was very pleased with my visit on 04/12/2016, the ladies up front were very polite and the PA I saw did an excellent job. This was my first time being seen at …
I went in with a sinus infection, ear infection, & eye infection. Waited in the waiting room over an hour and a half because the nurse who checked me in wrote the wrong time on my chart. Once I got back, it took another hour, to end up …
The “Doctor” had my wife assist him. Went in for something in my eye, said he removed it. Ended up at the eye doctor after eye was not healing. Turns out he removed nothing, but charged me full price and postponed treatment by competent doctor. Me and my family will never set foot near these hacks again.
I would give this center a negative 5 stars if possible. Yes, NEGATIVE 5 stars !!!!! Office Staff: friendly and efficient. 2 Doctors: TOTALLY INCOMPETENT !!!!! 6 hours later I went to local hospital emergency room, Admission …
Visiting family and I felt awful and my Dr was 5 hours away. I was in and out in 45 minutes. The staff was great and the Dr was awesome and really listened. I definitely recommend Amarillo Urgent Care.
Love the doctors they are always so nice and make you as well as young children feel comfortable. Nurses and other staff as well. Highly recommend if you don’t want to wait to get in to your current doctors office. Very clean facility.
The Amarillo urgent care always takes great care of us. We get in and out of there very quickly with the medicine we need. I highly recommend going there if you are not feeling well.
Phone call to on-site visit this urgent care is amazing, these 5 ladies Rhonda, Mercedes, Jade, Tracie and Mari. They went above and beyond such a helpful friendly staff. Great Job !
What a joke! $160 charge for them to tell me I don’t have covid after paying $200 for covid test? Will not be going back! Rating of one star because it won’t post with no stars or that would be the rating..
I have taken my daughter here several times the service is always great and in a timely manner drs are always on their toes and offer a wide variety of treatments when we go I love the staff would take her anywhere else
I took my wife for a Covid test this morning. I appreciate the office working us in. Intake was nice and professional.
This is where everything took a nose dive. As a healthcare professional I know …
Nothing like having 60$ stolen from your pocket. I went because of impacted wax in my ear causing discomfort. I was charged 60$ upfront only to have a nurse practitioner look inside my ear and tell me there was some impacted wax there. Upon …
Charged me $60, asked if I wanted to see dr… obviously if I came to Urgent care. Dr checked me out quickly and only prescribed 1 drug that did not resolve the problem but I guess that what you get without insurance.
Even worse service the second time will not cone again.
I waited for 3hrs and never got called (signed in and had to go wait in our car) so I left and I still never got called.
I did call them to see how much of a wait and they said “I don’t know anything” …
The waiting period is very long even for small diagnosis, over 2 hours. The rooms smell of smoke. The staff did not even bother to spray the room with a room freshener. Even after your turn, you are made to wait inside the STINKING ROOMS …
We got in quick and our nurse Rosalia Garcia was soo sweet and caring for our son. Dr.Khan was our treating physician and was very prompt and nice. Definitely will be going back in the future, I hope they keep that nurse!
i took my kids in Friday and the nursing there was so rude this is like the fourth time i done been in and every time the nurses have been rube front desk is great the doctors are great i over heard two nurses talking about me not speaking …
Dr khan and the staff are amazing!!!!! My son was sick and they took very good care of him! They are super sweet and although it was a long wait, we felt secure and well taken care of!!!!! Thanks for everything you did for my baby boy!!!!
There very nice people it’s clean easy pay will work with you love the fish tank right off the highway befor the hospital I come here better service the wait is not very long
I took my daughter here not that long ago for a possible fracture in her wrist. The staff was friendly, our wait was not that long at all, and our provider was impeccable with making sure my 3 year old in pain was comforted and made sure to …
UPDATE. I had to edit my original review because it turns out that I’m still sick, because the doctor was not thorough, and they charged me an extra $50 for no reason. I WILL NEVER GO HERE AGAIN! THIS PLACE WILL RIP YOU OFF! …
Use literally anywhere else. Worst place ever. Tried to go there for a sprained wrist and wanted to use my insurance. Was told that because of how I got the injury that I couldn’t use insurance. WHAT DIFFERENCE DOES THAT MAKE!!!!!!
Very nice nurses who really seem to care about their patient’s well-being. Maria was very sympathetic as to the reason for my visit. I will be back, but hopefully not for a loooooooong time.
Went to take my 3 yr old son in for what turned out to be a fractured thumb. They asked for our insurance cards (Medicaid) and made me fill out paperwork as soon as we got there. An hour after we arrived they finally pulled me aside to tell …
The receptionist was extremely rude for no reason, we were already stressing and that attitude and tone from her was not needed for just asking a simple question and others have complained about her too
If you don’t like the job, then why make others miserable
I was forced to come to this place by my work and got here super early. I’ve been waiting two hours and when I called to see how long before my test the front desk girl keeps saying “ I’m not sure.” Worst place, but I definitely would Not …
I always come to Amarillo Urgent Care when I need to be seen. They always take care of my son & I. Very helpful staff. Karla was great answering questions since I haven’t been here since the pandemic began. Thank you Amarillo Urgent Care!
Started feeling a terrible pain while traveling and headed to AUC. The nursing staff was friendly and Casey took care of my medical needs. Thankful for the on sight x-ray and thorough care. In and out in 90 minutes and I felt they listened to my concerns. My go-to place for over 5 years! Thx, y’all.
Love my experience at amarillo urgent care! Have been coming here for years and never had any complications. The staff is awesome they really do get you in and out and they make you feel important. I will definitely continue to come here!
I had a great experience today. Short waiting time and a nice nurse. Dr. Khan is very professional, knowledgable and caring. I loved the blonde lady that worked up front. She was very friendly with a big smile and was trying to help everyone, very passionate.
Urgent care is not so urgent. My daughter got here at 4 and at 7 pm still waiting. Nothing urgent about that. Apparently there was a mix up in paperwork. Never again we’ll we be back.
Very true about waiting in your car for 3 hours for a covid test. They are very unorganized. Provider told me to take 2 days off work, but would not provide a note to give to my work until I came back for the follow-up visit. Needless to …
I can’t express how amazing this Urgent Care is. From the extremely friendly front desk staff, to the affordable and fast service. I’ll forever suggest this clinic to anyone! …
We loved our experience at AUC with our son. We had Rosalia Garcia as our nurse and she was top notch. Very thorough and accurate and so caring. Its nurses like this that make being sick just a little easier. Dr. Khan was a great Dr too we definitely had a great experience with this urgent care center.
My experience with Amarillo Urgent Care has been positive. The staff is friendly and knowledgeable. The doctor’s don’t rush in and out, they take the time to make sure you understand what is going on and the treatment they recommend. The …
Fast service and friendly people, they came to take my vitals just before I finished filling out the personal information papers. Mercedes at reception was very friendly and Casey was very gentle.
I just recently took my elderly mom to Amarillo urgent care and I have to state that the overall service was absolutely wonderful there was no long way the receptionist were very very nice and helpful. The director by the name of Chris was …
The whole crew is so nice and helpful and very considerate on your problems. The two times I was in there Chris Patricia. Dr Casey. they all did a fine job. I am so proud to have had their service. I do believe the whole crew deserves compensation like a big raise. Thank y’all. Good job
I love this place!!! All of the doctors are so nice and actually care and try to help. Doctor Kahn is my personal favorite, my kids love him too! He talks to them and eases their fears. That is very important to me as a mother! They are …
Horrible experience, had several billing issues with them in the past(7-10 years ago) Which lead to a court case and the judge throwing out several cases involving them, unfortunately my work sent me there. Currently they have billed me …
It’s a good place with very affordable care… But.. it seems like they are short staffed many times and that of course makes some of the workers there a little bit tired and moody… But the majority are very helpful….
I love this place. I needed medical treatment, and within few minutes, I was sent to Dr.Khan to be looked at. They did all of it within minutes and they gave me medicine that I needed. The price was very low, in comparison to other places …
Dr. Khan and his wonderful staff were nothing short of excellent. I had an emergency need of to be seen.They were extremely courteous, friendly and caring, and you will deal with true professionals who care deeply about the care they …
The facility itself is very clean and comfortable. There are vending machines for a quick snack and two televisions. One for kids and the other for adults. I had no issues with any of the staff and my experience was not a bad one. However. …
The people at this clinic are very kind and work hard to get you in and out in a timely manner. I was really appreciative for the receptionist Carla who was diligent in helping me get a better co pay and fill out the necessary paperwork.
There were few people who acted professionally. Granted, they were busy, the parking lot is packed, but seems like all the employees are letting their emotions and feelings of being overwhelmed get the best of them. The people coming in are …
We took our children to AUC to be Covid tested on August 1st. Our insurance, Blue Cross Blue Shield, covers covid tests at 100%. Amarillo Urgent Care made us pay a $20 co-pay for each child (3) even though I told them that it is covered …
Unprofessional and overcharged me telling me I was out of network when I was not. I ended up overpaying by 130.00 and was never refunded and not even a reply. I took it as a loss and you should too. The billing person is a crook and extremely rude. Never again will I waste my or my family’s money.
I was denied service because it was 7:20 PM and according to the front desk associate “they’re really swamped in the back and we close at 8.”
I tried to get there as early as I could, just driving in from out of town. …
The wait was kinda long, but the receptionist was really sweet and helped me with the paperwork questions I had. Thank you, Mercedes! You made the wait with a toddler much easier!!
Worst experience ever! If you value your time, don’t bother! They will make you wait for hours on end!! If you expect to be treated with respect by someone that you are PAYING to take care of you, again don’t go to this Urgent Care!! They …
I’ve been coming here for probably ten years now. For someone who doesn’t have medical insurance this is the place to go. Their prices are very reasonable, the staff is always friendly, and they always take care of me. Y’all keep up the good work.
I’ve been going to Amarillo Urgent Care for many years. The wait time is usually 20 minutes or less. I usually see Kaci, she always remembers me and knows my history. It’s the only place I’ve ever gone that consistently gives me an accurate …
The staff and providers are awesome, the wait wasn’t to long and they were busy the entire time. The nurses were very professional and answered all my questions, I highly recommend this place to take your loved ones. I had no problems when I was there and yes I will definitely be back.
I came in at 7:40 pm because i was referred by another hospital. The front desk vitro just started and ask how they could help only to be told they stop taking patients at 7:30 pm. Their business hours indicate they closed at 8 pm and they …
The name of the business is urgent care but there no urgency found here. The staff does not know what they are doing and take HOURS to see you while skipping the order of patients. The receptionist left half way through helping us to go to …
I went there to get tested for Covid-19 and was very sick. They were allowing people to sit in the waiting room which was fine, but they were not enforcing any type of mask rule. It was very crowded. Little kids that were there to be tested …
I went to Amarillo Urgent Care today. They were very busy and I was prepared to be there for several hours. All of the staff was very friendly and they were all working very …
We have been coming to Amarillo Urgent Care for several years now. Some days are better than others but this evening Merécedes was very attentive and friendly! Great service all the way around.
The most unorganized urgent care I’ve ever been too. The nurse walked another patient into the bathroom while someone was in there, they forgot about me in the exam room, sat for 1.5 hours in exam room, ended up walking out where they …
The medical services were fine, its all the billing issues afterwards. I keep getting past due notices even though the bill has been paid and now I’m having to provide proof. I’ve emailed proof of payment and my account still hasn’t been credited.
First time patient – came in on a busy morning. Filled out some paper work and waited. Mercedes was very helpful getting me started as a new patient. Took only 30 minutes to get care despite being busy. Be sure to have a means to pay for the visit, and it’s a great place to go!
Took my son to be seen and they wouldn’t see him because he’s 4 months. They said he had to be 6 months. He was so fussy so just went to er even though I was trying to avoid that. Once I got to er the nurse told me it’ll be a long wait and …
My son had hearing issues with one of his ears. We checked in and we’re seen reasonably quick. The exam revealed a large build up of ear wax and the staff were able to resolve the issue. The exam and removal of the wax was $60.00. They are very reasonable on price.
I went here for a wrist examination about 8 months ago in which my insurance and co-pay should have covered the cost of the bill. It took a bit of time to get the issue cleared up but with some good customer service everything was sorted out! I also no longer have wrist pain!
This is the most unprofessional clinic I have ever been to in my life. It took these people five days to get my blood work back and everyday I called I received a different answer. And on top of that, I’m told the only way I would get the …
Came to get checked for any breaks of my tailbone or collarbone and found out nothing broken. They gave me a shot for pain and a prescription for muscle relaxers. The wait to be seen was not long, less than an hour and the staff is …
This is by far the cleanest and quickest any urgent care has got me in and out and the front desk lady was sweet and she wasn’t rude like a lot of other facilities I’ve been to
Says doesn’t close till 8 but yet at 650 we were turned away n told they had taken their last patient for the day so they need to post the close at 7 wanted my time driving there after I called n they said they closed at 8 yet never mentioned they were not taking patients anymore
I recieved AMAZING care here. I arrived at around 1030am and left maybe an hour later or less. The staff was friendly and great at communicating with patients about their paperwork. The PA there was a wonderful woman. I recommend coming here. Thank you Amarillo Urgent Care.
The front desk lady Mercedes was extremely helpful and sweet. But other than that, leather sofas in the waiting room? How can that be properly sanitized if at all. The setup looks like an office foreclosed and turned into an urgent care. …
I just wanted to come back here and thank the ladies at Amarillo Urgent Care for making my little girl feel so much better! We came in on Saturday May 28. My daughter was in bad shape and we were visiting from Iowa. Unfortunately we didn’t …
This place is a Joke I paid $115.00 my sick husband and I can listen to staff laugh and giggle about food and things that had nothing to do with patients. They were so rude! Inconsiderate! My husband throat is extremely red, he wasn’t …
Over the last 4 days I had to take 2 of my kids here. They are all so sweet, just make sure you have patience cause its not just an in and out thing. They will get you taken care of though.
I haven’t been seen yet, but this place is the nastiest medical facility I’ve ever been in. It is absolutely FILTHY. I hope I don’t catch something else! …
Everyone has been so nice I always hate medical places because they seem so annoyed or rude at times but everyone here has listened and been so nice. I got here today at 830 and it was packed so I figured I would be stuck waiting for 6 hrs and am already in a room. They are nice, they listen, and are quick even with as busy as they are
Went in with my daughter (1.5 y/o) and waited about an hour and a half as a new patients and the waiting room being full. Staff was excellent! My daughter loves the aquarium, and Cathy was excellent with her!
Thankful the doctor was great the nurses were awful from attitudes to the way they handled my child. Few nurses were complaining of other people’s attitude which I understand but we weren’t giving an attitude and he didn’t have to be rough …
Please make it you’re last resource took my baby girl and they saw her there, we left the clinic around 3pm in the afternoon tried to pick up the prescription at 4:30 thinking it was enough time for them to send it over to the pharmacy so i …
Fast and clean environment
It’s looks nice
Friendly and fast.
terrible.
Fast and quick service!
They don’t care about you.
Fast care, friendly staff!
Extremely long wait, poor organization
Maria was very helpful!
Great assistance!!(:
Karla
Always been in and out in under an hour!
Karla was very helpful.
Gave great service and care
Clean and Quick help when ur under the weather!!
Great experience very friendly
Care was good. Nice staff.
All I can say is very bad
i take for ever waiting and waiting they don’t respect time
WORST SERVICE EVER AT AN URGENT CARE FACILITY. YOU’D RATHER DIE OUTSIDE THAN GO TO THIS URGENT CARE!
Didn’t take long in and out at 30 minutes
Clean facility, rude/unprofessional staff. Other reviews are “spot-on”
Great service caring people. In and out fast
Great service. Fast and friendly and affordable.
This staff was very helpful. And I was seen very quickly.
Mercedes was quick and friendly this morning!
Not a long wait at all and great customer service! Thank you!
Very fast and efficient service….We were in and our….
staff has been friendly and inviting.
Rhonda was a very helpful and friendly service
Nice clean place lady’s at desk are really nice
In and out in 20nmin! & meecedes was fantastic!
Quick, fast and always professional!!
Rhonda safe and fast good service💯 …
Super nice and quick.
Was helped by Karla .
Good place when you visit ….everybody very atent!!!!👍👍👍👍👍👍👍😁 …
Was in and out!! Staff was awesome!! Would recommend!!
They won’t answer my calls .
Last Night and today .
Ugh ..
Great Service!!! Bring all my family here every time!!!
Not helpful. Rude. You’re wasting their time with your petty compliants. They don’t want you here and you don’t want to be here.
Excellent service! Rhonda was great!
Epic fail! Wouldn’t listen to me regarding missing work due to my infection. Will probably lose my job due to this.
We were in and out in about 45 minutes. Great service too.
They did amazing job very nice
Took forever 2 attend my daughter I was there 4 half an hour 😤😤😤 bad service …
Fast and friendly got me in and out with the meds i need
Fast, and knowledgeable. Best urgent care experience to date
Mercedes, Destiny and rest of the staff did great.
Fast and friendly service, Carla was very helful!
Mercedes does a good job. I trust this place
Karla saved me money and made me feel better.
Save your time and money and go somewhere else if you actually want to be diagnosed or treated.
Thanks Karla!!
The staff here was very friendly and caring.
They took good care of my daughter every time
You don’t have to wait very long to be seen. Great self pay price.
They always try to be fast. They have a great staff
Great service. Karla at the front desk is great!
Very friendly staff and great price for a doctor’s visit.
Very nice people at the front desk. They have a good service!
They were great. Highly recommended!
Karla
Fast service i will most definitely be returning in the future. KARLA
Went in with my Son and daughter- great staff and got in and treated quickly
The staff was very friendly and the doctor really helped my husband with his health problem.
Very friendly staff who were willing to help on short notice!
This clinic provides good service, they do not take long, and have reasonable prices.
Amazing service, in and out, back to work fast
Special thanks to karla great job guys thank you
The service was good, and the people are friendly. We recommend this place
Very sweet staff . It didn’t took time to go in and out.
Prysiella
Urgent care was fast & the receptionist Mercedes was very helpful
Very helpful and friendly people/staff… was helpd by a young lady named Mercedes .:)
Very pleasant visit, quick, clean and the staff were polite and helpful
Mercedes provided excellent customer service and the doctors was amazing.
Been here a couple of times and everyone is always so helpful and kind! Very efficient and knowledgeable! Definitely recommend!
Bullcrap “urgent” they dont care other than making money and will make you wait for 2 to 3 hours to get in.
Dingy, dirty, front desk rude and unprofessional. Don’t waste your time.
The staff were nice. And very fast pace. I was in and out.
Mercedes was extremely helpful and kind she really help make the process easier
Everyone was great. The whole visit with each step. Thanks for your service!
BY FAR ONE OF THE WORST PLACES TO GO! EVERYONE IS SO RUDE! SO VERY UNPROFESSIONAL! ALWAYS JOKING AN PLAYING AROUND! NOTHING IS PROFESSIONAL ABOUT THIS PLACE AT ALL! AN THE OFFICE MANAGER OMG! TALK ABOUT UNPROFESSIONAL IVE HEARD MANY BAD …
I was helped by Mercedes. Very friendly and very clean. The staff was very nice.
Great place to receive medical care. Probably the most affordable in Amarillo without health insurance. Will be back again soon
Clean environment, front desk help is amazing and very fast.
Very quick, super friendly, I was in and out in less than an hour!
Everybody was nice except for the lady Karla never met somebody so rude!!!
The nurses here always take good care of me. Will keep coming back!
It didn’t take long to get check in and Mercedes took care of me right away.
The staff are very nice and helpful. Mercedes is always awesome when I come in!
Reasonable pricing for self pay. Wait time was not bad. Physician and staff pleasant to work with!
Very decent wait time and very friendly staff. Labs back within 5 minutes!
Very nice and helpful employees. The ER is clean and the service is quick!
The receptionist was rude. The whole place is dirty and old. We waited for over an hour to be seen.
Jade was great and had me in and out very quickly I would refer this place to anyone! -Derek Davis-
I am happy with Amarillo Urgent Care. Good place and fast service and nice people
They take care of me real quick and professional everytime! I would recommend this place always.
Mercedes was very friendly and thorough at check in. Fast and friendly service all around.
The doctor who saw my son and I today was friendly , helpful and thorough . We had a great experience . Thank you
Mercedes is very helpful. She is professional and polite to everyone who comes in.
Mercedes was very helpful and timely. most affordable place in town i’ve found.
This is a really excellent place very nice staff Rhonda the receptionist was very polite and helpful they got me right in and out
Friendly service. Spanish speaking staff at front desk. Total time spent time here was about 2 hours (including X-rays).
Waiting area very clean, and staff were kind and helpful. Wait time is as expected on a holiday weekend.
This place is prompt and professional. We have used their services a few times and we have always been treated well and were happy with the care we received.
They took good care of me! Will return back. Karla was very helpful to me
Always had fast, attentive, professional and affordable service. Highly recommend for nonemergency care.
The nurse who took my daughter’s swab for Covid refused the wear a mask during the procedure. So she was tested and exposed at the same moment.
Always a good thing when you can get your kids in and out of any Doctors visit especially when the parent is by themself with more than one kid.
outstanding skilled physician (Dr. Kahn) immediately diagnosed wife after x rays. most affordable and absolutely most skilled. I recommend to anyone
Great service and love how cheap it is especially since we don’t have insurance. The hours are so convenient we don’t have to miss work to go to the Dr.
Very friendly place! Karla and Rhonda are very sweet ladies and gave me all the info that i needed! Will return!!
The staff is amazing. Taking patient care up and beyond. Thank you
Super helpful and very nice. Had an ear infection for about a week before going in and they were fast and friendly. Thank you.
Rhonda was great. The speed that they got me in to see me was super fast, professional, and friendly.
Came by at 650 they close at 8. They said it was too late to be seen. My son probably just needed a couple of stitches or glue for a small cut. Would not see him. A suggestion for the clinic, if you won’t see anybody past 7, close at 7 not 8.
Another patient and myself were in the parking lot waiting to go in when they open. At. 7:57 a.m. only one staff member was in the parking lot sitting in her car. Apparently nobody cares about showing up on time. If you are injured seriously ill or have things to do with your life you should go somewhere else.
Mercedes did great never been there before and she made it super easy to get checked in!
Short waiting period, pleasant staff, and we went back again when my son became ill. No problems and everyone was pleasant. Clean waiting area and rooms.
Dr was great. Front desk Mercedes was awesome. Great people was very kind and helpful.
I’ve come here a couple of times before and always had a good experience here. The price is pretty cheap compared to other places and the wait isn’t too bad.
Horrible service, took my daughter to get arms checked and didn’t even touch her and said she was good to go. We asked to give her a few days off from work and denied the request. Who cares it’s not their job.
Very nice people. Mercedes was sweet. They weren’t very busy so it didn’t take long to get in.
Great price for fast care BUT!!!!! you can never get a hold of the Billing/Manager they leave you on hold forever and she is always out of the office or leaving early, that’s vey inconvenient!!
Quick and easy! Short wait time with a friendly and lovely receptionist that helped with all of my needs/questions! Thanks Karla!
Rude Staff! Wouldn’t recommend!!
We have been waiting here for 2 hours there’s also 50+ people in here. They continue to take people that have came in after us and the staff is rude
This clinic was really quick and good service got here got strep test really fast. Rhonda was really nice got me checked in quick
Don’t go at 7:15 very unprofessional, rude, will turn you around and will lie and say your insurance system down and you have to pay 120.00 plus 75% of service on top of that they don’t know when they can refund you.I called my insurance …
I think they were very professional and courtesy and knowledgeable about my condition also Karla was very knowledgeable about payment s
My experience at the clinic it’s always good and clean. Mercedes always has a great attitude and good manners
This is the best urgent care in town!! This is where my whole family goes, they go above and beyond to provide the best care for their patients and are amazing with children, I definitely recommend going to this location.
Quick and easy place to get a checkup! Mercedes at the front desk is kind, and so we’re the other employees I interacted with!
Had blood work done to verify was not a certain disease recieved a phone call a few days later that results were contaminated had to re-do blood work.. blood work came back negative went back to see doctor to find out what it actually was. …
The Amarillo urgent care team did a great job with getting me in and out without wasting anytime all while my needs were met!
Way too long of a wait! BSA urgent care is much, much better!! Also lobby is filthy and bathroom is absolutely disgusting! This place shouldn’t be able to be any kind of medical place!
This place was not busy at all, and I Had to wait 45 minutes for the provider to come to my room after already waiting 20 minutes to even be put in a room.if you want to wait all day to be taken care of, come here
You get a mixed bag here. My (then) boyfriend went in because his sugars were so high the meter was saying “hi” instead of giving a number. He has Asperger’s Syndrome, and was pretty out there due to the high sugars. The PA told him in …
I took my son for a sports physical and they cleared him for wrestling ,he had a hernia ! They asked what the buldge in his abdomin,he said he did not know. They cleared him anyways. Then when I took him back for the buldge in his abdomin …
My daughter needed a sports physical…THATS ALL. It don’t matter how early you get to this place, they will pick and choose when they see you. This isn’t a doctor’s office where you make an appointment, It’s first come first serve, …
Rhonda was so helpful! Most places treat you like cattle but not Amarillo Urgent Care! Thank y’all
My experience was awesome. The people are very nice and friendly. Dr was very informative and understanding. A very caring staff. Place is very clean.
Dr. Khan found a mass in my husband’s abdomen when he examined him. He knew this was very serious and sent us to the emergency room to get a CT scan. The next morning he called my husband to follow up on him. The mass was a softball sized …
This is only due to COVID-19- this is my second visit here. The second time A VERY AND UNUSUAL LONG WAIT. Going on five hours..for 15 minute results.
The staff is very pleasant with these horrible conditions. Cannot imagine how rude people are.
The Amarillo Urgent care really help me with mine burn on my way back I was able to get in and out is very convenient and Karla at the front desk was very helpful and Kind.
I paid to be belittled at this Urgent Care. I went in with difficulty swallowing, and a choking sensation. I was scared. The P.A. acted like I was waisting her time, roller her eyes at me, and looked at my throat for a total of 30 …
If I could give no stars, I would. 3+ hour wait. Front desk is rude. They want to call everything Covid, even if it isn’t. Do not recommend! You wil get seen just as fast at the hospital.
Dr. Khan thank you so much for taking great care of me for the past two weeks. He is very experienced, very detailed in his assessment and accurate diagnosis. Amarillo urgent care staff thank you all for your hard work.
Took my money and didn’t even bill to the insurance showing I paid a copayment I received a 257 bill because of it. I even called the billing department and their end showed that I apparently didn’t pay a damn thing which was a LIE. Good …
Wow this place realy surprised me. I was in and out in less than 1 hour, Karla and Destiny were so nice and treated me like more than just a number, everyone was respectful and knew exactly what I needed.
The 15 minute test actually takes 4 hours. The staff is doing their best, for the most part, but they just have a terrible system in place. We had to walk into the building 3 separate times. On top of that two of the “nurses” weren’t even …
I wasrushed in and out as if it was a fast food joint. Never even got to see the doctor. Went in for server swelling and pain in my legs and feet 5 days after major surgery….only given a water pill. Waste if time!
The staff was friendly and they where quick! Even with the covid pandemic going on! The helped my son and got us out in a timely manner ! Made my son feel better!
I went with my friend for a rolled ankle and there were 2 other people in rooms. It wasn’t busy. She got her bp taken and an xray. Now we have been sitting in our room for 1hr and a half. With No one coming to help us. We got here at 2:30 …
My daughter was assaulted at school. I brought her here and told them what happened. I waited a he in waiting room and I let them know when called back, and that a police officer was coming to speak to us. I that was when they told us they …
I went in for my blood pressure. Staff was very friendly and I was in and out in no time with my prescription. The cost was way cheaper than going to a doctor. I will definitely go to them again.
This place is a joke! They have charged me 4 times for the same service. I took proof to them that I paid it. They said they took care of it and then they reported it to my credit. The doctor was very rude and the main nurse was hatful as …
VICKIE P. This is the name of the physician’s assistant (PA) practicing negligence and discouraging the practice of very basic CDC guidelines.
On the day that Amarillo reaches its second highest COVID infections, the second …
A family member visited this clinic recently with a sore throat and huge white pockets in their throat. After waiting for a long time, they were taken back to a room, and told they did not have strep without being tested, and sent home …
The clinic was great. Fast service and got me in for my allergy shot pretty quickly. Mercedes was very helpful
Went in and was out quickly… The staff was great Karla was a sweet heart very helpful and Kelly was a great Dr helped me get some medicine for stomach bug.
Always fast, friendly and inexpensive… I always get the help my family’s has needed when our Dr is unavailable.. Rhonda at the front was helpful as well.
By far the worst clinic ive gone 2. Last night i took my 2 year old. She had a hoarse voice, a cough, and nasty green boogers coming out of her nose. She could barely speak… the doctor had us there for 3 hours, three different people came …
Cane in for a covid test and Mercedes at the front has been more than helpful! Just waiting to be seen but everytime I come here, the staff is always great!
My family and I been going to this clinic for 3-4 years but todays visit was bullshit and also the last visit I had. My past visits before was great and I felt welcome. But they are not consistent with what they need from a patient. They …
After reading some of the reviews, I think some people have some misconceptions about what this place is. This is a clinic, just like your general practitioner’s office, but without the long wait. It is not the emergency room! If you have …
I took my husband in to be seen as he was very ill with 104.00 fever. After waiting an hour in the waiting room, they decided to turned us away because we had not met our deductable. He was short of breathe with chest pains and they didn’t …
Worst experience at a doctor office. Nothing like being forced outside in 103° degree heat with a dam mask over your face. Feels like getting. Freaking waterboarded in your own sweat. Been outside for 2 and a half hours. If you think they give a rats as then your wrong
Went for PCR test, smooth and pleasant experience!
Rude people charge at the time your there then when you go again they tell you that you owe them money for that same time which is crazy after paying so much the first time. Then when your trying to get gel thru the phone they hang up on you ! Worst clinic ever go to FAITH MEDICAL CLINIC if you need actual help and it’s ways cheaper
I was advised to come in by my daughter Mitchlyn instead of going to the ER. I was very pleased with my visit on 04/12/2016, the ladies up front were very polite and the PA I saw did an excellent job. This was my first time being seen at …
I went in with a sinus infection, ear infection, & eye infection. Waited in the waiting room over an hour and a half because the nurse who checked me in wrote the wrong time on my chart. Once I got back, it took another hour, to end up …
The “Doctor” had my wife assist him. Went in for something in my eye, said he removed it. Ended up at the eye doctor after eye was not healing. Turns out he removed nothing, but charged me full price and postponed treatment by competent doctor. Me and my family will never set foot near these hacks again.
I would give this center a negative 5 stars if possible. Yes, NEGATIVE 5 stars !!!!! Office Staff: friendly and efficient. 2 Doctors: TOTALLY INCOMPETENT !!!!! 6 hours later I went to local hospital emergency room, Admission …
Visiting family and I felt awful and my Dr was 5 hours away. I was in and out in 45 minutes. The staff was great and the Dr was awesome and really listened. I definitely recommend Amarillo Urgent Care.
Love the doctors they are always so nice and make you as well as young children feel comfortable. Nurses and other staff as well. Highly recommend if you don’t want to wait to get in to your current doctors office. Very clean facility.
The Amarillo urgent care always takes great care of us. We get in and out of there very quickly with the medicine we need. I highly recommend going there if you are not feeling well.
Love this place! Fast & efficient!
Phone call to on-site visit this urgent care is amazing, these 5 ladies Rhonda, Mercedes, Jade, Tracie and Mari. They went above and beyond such a helpful friendly staff. Great Job !
What a joke! $160 charge for them to tell me I don’t have covid after paying $200 for covid test? Will not be going back! Rating of one star because it won’t post with no stars or that would be the rating..
I have taken my daughter here several times the service is always great and in a timely manner drs are always on their toes and offer a wide variety of treatments when we go I love the staff would take her anywhere else
I took my wife for a Covid test this morning. I appreciate the office working us in. Intake was nice and professional.
This is where everything took a nose dive. As a healthcare professional I know …
Nothing like having 60$ stolen from your pocket. I went because of impacted wax in my ear causing discomfort. I was charged 60$ upfront only to have a nurse practitioner look inside my ear and tell me there was some impacted wax there. Upon …
Charged me $60, asked if I wanted to see dr… obviously if I came to Urgent care. Dr checked me out quickly and only prescribed 1 drug that did not resolve the problem but I guess that what you get without insurance.
Even worse service the second time will not cone again.
I waited for 3hrs and never got called (signed in and had to go wait in our car) so I left and I still never got called.
I did call them to see how much of a wait and they said “I don’t know anything” …
The waiting period is very long even for small diagnosis, over 2 hours. The rooms smell of smoke. The staff did not even bother to spray the room with a room freshener. Even after your turn, you are made to wait inside the STINKING ROOMS …
We got in quick and our nurse Rosalia Garcia was soo sweet and caring for our son. Dr.Khan was our treating physician and was very prompt and nice. Definitely will be going back in the future, I hope they keep that nurse!
i took my kids in Friday and the nursing there was so rude this is like the fourth time i done been in and every time the nurses have been rube front desk is great the doctors are great i over heard two nurses talking about me not speaking …
Rhonda was very helpful, friendly and professional when checking into the urgent care. Good first impression the lobby is very clean and organized!
Dr khan and the staff are amazing!!!!! My son was sick and they took very good care of him! They are super sweet and although it was a long wait, we felt secure and well taken care of!!!!! Thanks for everything you did for my baby boy!!!!
There very nice people it’s clean easy pay will work with you love the fish tank right off the highway befor the hospital I come here better service the wait is not very long
I took my daughter here not that long ago for a possible fracture in her wrist. The staff was friendly, our wait was not that long at all, and our provider was impeccable with making sure my 3 year old in pain was comforted and made sure to …
UPDATE. I had to edit my original review because it turns out that I’m still sick, because the doctor was not thorough, and they charged me an extra $50 for no reason. I WILL NEVER GO HERE AGAIN! THIS PLACE WILL RIP YOU OFF! …
Use literally anywhere else. Worst place ever. Tried to go there for a sprained wrist and wanted to use my insurance. Was told that because of how I got the injury that I couldn’t use insurance. WHAT DIFFERENCE DOES THAT MAKE!!!!!!
Very nice nurses who really seem to care about their patient’s well-being. Maria was very sympathetic as to the reason for my visit. I will be back, but hopefully not for a loooooooong time.
Went to take my 3 yr old son in for what turned out to be a fractured thumb. They asked for our insurance cards (Medicaid) and made me fill out paperwork as soon as we got there. An hour after we arrived they finally pulled me aside to tell …
The receptionist was extremely rude for no reason, we were already stressing and that attitude and tone from her was not needed for just asking a simple question and others have complained about her too
If you don’t like the job, then why make others miserable
I was forced to come to this place by my work and got here super early. I’ve been waiting two hours and when I called to see how long before my test the front desk girl keeps saying “ I’m not sure.” Worst place, but I definitely would Not …
I always come to Amarillo Urgent Care when I need to be seen. They always take care of my son & I. Very helpful staff. Karla was great answering questions since I haven’t been here since the pandemic began. Thank you Amarillo Urgent Care!
Started feeling a terrible pain while traveling and headed to AUC. The nursing staff was friendly and Casey took care of my medical needs. Thankful for the on sight x-ray and thorough care. In and out in 90 minutes and I felt they listened to my concerns. My go-to place for over 5 years! Thx, y’all.
Love my experience at amarillo urgent care! Have been coming here for years and never had any complications. The staff is awesome they really do get you in and out and they make you feel important. I will definitely continue to come here!
I had a great experience today. Short waiting time and a nice nurse. Dr. Khan is very professional, knowledgable and caring. I loved the blonde lady that worked up front. She was very friendly with a big smile and was trying to help everyone, very passionate.
Urgent care is not so urgent. My daughter got here at 4 and at 7 pm still waiting. Nothing urgent about that. Apparently there was a mix up in paperwork. Never again we’ll we be back.
Very true about waiting in your car for 3 hours for a covid test. They are very unorganized. Provider told me to take 2 days off work, but would not provide a note to give to my work until I came back for the follow-up visit. Needless to …
I can’t express how amazing this Urgent Care is. From the extremely friendly front desk staff, to the affordable and fast service. I’ll forever suggest this clinic to anyone! …
We loved our experience at AUC with our son. We had Rosalia Garcia as our nurse and she was top notch. Very thorough and accurate and so caring. Its nurses like this that make being sick just a little easier. Dr. Khan was a great Dr too we definitely had a great experience with this urgent care center.
My experience with Amarillo Urgent Care has been positive. The staff is friendly and knowledgeable. The doctor’s don’t rush in and out, they take the time to make sure you understand what is going on and the treatment they recommend. The …
Fast service and friendly people, they came to take my vitals just before I finished filling out the personal information papers. Mercedes at reception was very friendly and Casey was very gentle.
I just recently took my elderly mom to Amarillo urgent care and I have to state that the overall service was absolutely wonderful there was no long way the receptionist were very very nice and helpful. The director by the name of Chris was …
The whole crew is so nice and helpful and very considerate on your problems. The two times I was in there Chris Patricia. Dr Casey. they all did a fine job. I am so proud to have had their service. I do believe the whole crew deserves compensation like a big raise. Thank y’all. Good job
Thank you to all the staffs for amazing services and affordable fee.
I love this place!!! All of the doctors are so nice and actually care and try to help. Doctor Kahn is my personal favorite, my kids love him too! He talks to them and eases their fears. That is very important to me as a mother! They are …
Horrible experience, had several billing issues with them in the past(7-10 years ago) Which lead to a court case and the judge throwing out several cases involving them, unfortunately my work sent me there. Currently they have billed me …
It’s a good place with very affordable care… But.. it seems like they are short staffed many times and that of course makes some of the workers there a little bit tired and moody… But the majority are very helpful….
I love this place. I needed medical treatment, and within few minutes, I was sent to Dr.Khan to be looked at. They did all of it within minutes and they gave me medicine that I needed. The price was very low, in comparison to other places …
Dr. Khan and his wonderful staff were nothing short of excellent. I had an emergency need of to be seen.They were extremely courteous, friendly and caring, and you will deal with true professionals who care deeply about the care they …
The facility itself is very clean and comfortable. There are vending machines for a quick snack and two televisions. One for kids and the other for adults. I had no issues with any of the staff and my experience was not a bad one. However. …
The people at this clinic are very kind and work hard to get you in and out in a timely manner. I was really appreciative for the receptionist Carla who was diligent in helping me get a better co pay and fill out the necessary paperwork.
There were few people who acted professionally. Granted, they were busy, the parking lot is packed, but seems like all the employees are letting their emotions and feelings of being overwhelmed get the best of them. The people coming in are …
We took our children to AUC to be Covid tested on August 1st. Our insurance, Blue Cross Blue Shield, covers covid tests at 100%. Amarillo Urgent Care made us pay a $20 co-pay for each child (3) even though I told them that it is covered …
Unprofessional and overcharged me telling me I was out of network when I was not. I ended up overpaying by 130.00 and was never refunded and not even a reply. I took it as a loss and you should too. The billing person is a crook and extremely rude. Never again will I waste my or my family’s money.
I was denied service because it was 7:20 PM and according to the front desk associate “they’re really swamped in the back and we close at 8.”
I tried to get there as early as I could, just driving in from out of town. …
The wait was kinda long, but the receptionist was really sweet and helped me with the paperwork questions I had. Thank you, Mercedes! You made the wait with a toddler much easier!!
Worst experience ever! If you value your time, don’t bother! They will make you wait for hours on end!! If you expect to be treated with respect by someone that you are PAYING to take care of you, again don’t go to this Urgent Care!! They …
I’ve been coming here for probably ten years now. For someone who doesn’t have medical insurance this is the place to go. Their prices are very reasonable, the staff is always friendly, and they always take care of me. Y’all keep up the good work.
I’ve been going to Amarillo Urgent Care for many years. The wait time is usually 20 minutes or less. I usually see Kaci, she always remembers me and knows my history. It’s the only place I’ve ever gone that consistently gives me an accurate …
The staff and providers are awesome, the wait wasn’t to long and they were busy the entire time. The nurses were very professional and answered all my questions, I highly recommend this place to take your loved ones. I had no problems when I was there and yes I will definitely be back.
I came in at 7:40 pm because i was referred by another hospital. The front desk vitro just started and ask how they could help only to be told they stop taking patients at 7:30 pm. Their business hours indicate they closed at 8 pm and they …
The name of the business is urgent care but there no urgency found here. The staff does not know what they are doing and take HOURS to see you while skipping the order of patients. The receptionist left half way through helping us to go to …
I went there to get tested for Covid-19 and was very sick. They were allowing people to sit in the waiting room which was fine, but they were not enforcing any type of mask rule. It was very crowded. Little kids that were there to be tested …
I went to Amarillo Urgent Care today. They were very busy and I was prepared to be there for several hours. All of the staff was very friendly and they were all working very …
We have been coming to Amarillo Urgent Care for several years now. Some days are better than others but this evening Merécedes was very attentive and friendly! Great service all the way around.
The most unorganized urgent care I’ve ever been too. The nurse walked another patient into the bathroom while someone was in there, they forgot about me in the exam room, sat for 1.5 hours in exam room, ended up walking out where they …
The medical services were fine, its all the billing issues afterwards. I keep getting past due notices even though the bill has been paid and now I’m having to provide proof. I’ve emailed proof of payment and my account still hasn’t been credited.
That lady Melissa is so amazing I love coming to this urgent care their friendly and professional
First time patient – came in on a busy morning. Filled out some paper work and waited. Mercedes was very helpful getting me started as a new patient. Took only 30 minutes to get care despite being busy. Be sure to have a means to pay for the visit, and it’s a great place to go!
Took my son to be seen and they wouldn’t see him because he’s 4 months. They said he had to be 6 months. He was so fussy so just went to er even though I was trying to avoid that. Once I got to er the nurse told me it’ll be a long wait and …
My son had hearing issues with one of his ears. We checked in and we’re seen reasonably quick. The exam revealed a large build up of ear wax and the staff were able to resolve the issue. The exam and removal of the wax was $60.00. They are very reasonable on price.
I went here for a wrist examination about 8 months ago in which my insurance and co-pay should have covered the cost of the bill. It took a bit of time to get the issue cleared up but with some good customer service everything was sorted out! I also no longer have wrist pain!
This is the most unprofessional clinic I have ever been to in my life. It took these people five days to get my blood work back and everyday I called I received a different answer. And on top of that, I’m told the only way I would get the …
Very excllent service! Would recommend to anyone Kayla Mabery will go and beyond to help you
Came to get checked for any breaks of my tailbone or collarbone and found out nothing broken. They gave me a shot for pain and a prescription for muscle relaxers. The wait to be seen was not long, less than an hour and the staff is …
This is by far the cleanest and quickest any urgent care has got me in and out and the front desk lady was sweet and she wasn’t rude like a lot of other facilities I’ve been to
Says doesn’t close till 8 but yet at 650 we were turned away n told they had taken their last patient for the day so they need to post the close at 7 wanted my time driving there after I called n they said they closed at 8 yet never mentioned they were not taking patients anymore
I recieved AMAZING care here. I arrived at around 1030am and left maybe an hour later or less. The staff was friendly and great at communicating with patients about their paperwork. The PA there was a wonderful woman. I recommend coming here. Thank you Amarillo Urgent Care.
The front desk lady Mercedes was extremely helpful and sweet. But other than that, leather sofas in the waiting room? How can that be properly sanitized if at all. The setup looks like an office foreclosed and turned into an urgent care. …
I just wanted to come back here and thank the ladies at Amarillo Urgent Care for making my little girl feel so much better! We came in on Saturday May 28. My daughter was in bad shape and we were visiting from Iowa. Unfortunately we didn’t …
This place is a Joke I paid $115.00 my sick husband and I can listen to staff laugh and giggle about food and things that had nothing to do with patients. They were so rude! Inconsiderate! My husband throat is extremely red, he wasn’t …
Over the last 4 days I had to take 2 of my kids here. They are all so sweet, just make sure you have patience cause its not just an in and out thing. They will get you taken care of though.
I haven’t been seen yet, but this place is the nastiest medical facility I’ve ever been in. It is absolutely FILTHY. I hope I don’t catch something else! …
Everyone has been so nice I always hate medical places because they seem so annoyed or rude at times but everyone here has listened and been so nice. I got here today at 830 and it was packed so I figured I would be stuck waiting for 6 hrs and am already in a room. They are nice, they listen, and are quick even with as busy as they are
Went in with my daughter (1.5 y/o) and waited about an hour and a half as a new patients and the waiting room being full. Staff was excellent! My daughter loves the aquarium, and Cathy was excellent with her!
Thankful the doctor was great the nurses were awful from attitudes to the way they handled my child. Few nurses were complaining of other people’s attitude which I understand but we weren’t giving an attitude and he didn’t have to be rough …
Please make it you’re last resource took my baby girl and they saw her there, we left the clinic around 3pm in the afternoon tried to pick up the prescription at 4:30 thinking it was enough time for them to send it over to the pharmacy so i …