At American Behavioral Clinics, we are building a center of mental health excellence and removing barriers to ensure access to the right care. We empower every individual with the opportunity to receive a full continuum of psychiatric and behavioral health services built around industry leading experts. Our clinical team delivers specialized treatment for a wide range of conditions and offers recovery oriented, compassionate care. Visit us at www.AmericanBehavioralClinics.com
| Thursday | 9AM to 5PM |
| Friday | 9AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
10424 W Bluemound Rd, Milwaukee, WI 53226
Stephanie Bailey is an incredibly professional, highly emotional intelligent, and insightful practitioner.
The staffwas also very unprofessional and rude. Save yourself the trouble and go somewhere else.
The staff was also incredibly rude and unhelpful. Avoid this place at all costs! Worst experience ever.
All around friendly and easy to work with
Dr Jim winston is accessible all the time for me. I couldn’t ask for a better psychiatrist. Dr David Williams is great to talk to also!
Bad service.
Ways very friendly and accomodately.
It was a pleasant experience went well
I just don’t do written reviews.
They are poorly trained to work with anyone with a mentally illness
Amazing, wonderful clinic and Doctor’s!
Professional, comforting and such good care.
Still VERY helpful, engaged, interested and welcoming.
Dr Winston is outstanding !
Dr Jim Winston is wonderful!
Everyone was very nice, helpful and informative.
This is a place that actually cares about your health. They will always do as much as they can to make sure you do not suffer.
They care and help other’s by improving quality of life.
Nurse Jackie is friendly and easy to talk to.
Refuses medical service without any reasoning. Seems professional. Not sure what happened here.
Spot on and efficient. Tammy is amazing – always professional, friendly and helpful!
Great mental health provider. Professional and friendly. Has on site pharmacy.
Mary is the most helpful person I have found in my life.
Administrative staff consistently messes up billing and is rude whenever you ask a question or for clarification.
Dr. Winston knows his stuff and treats you with respect.
Friendly and quick with scheduling. Super respectful during sessions
Dr here has been very helpful in tapering off meds as I needed to do so. Grateful.
Everyone is kind, knowledgeable, and dedicated. Nurse Practitioners are great!!
Hey Alicia they do accept state insurance
Not sure what or why they told u that. I have Badger Care plus United Health Care.
I’ve gotten nothing but good care. I would highly recommend your services to anyone who would need it!
They really help and em to care
Jackie is always pleasant and upbeat. I feel she listens and truly understands.
My appointment was virtual..
I feel safe, listened to, and I know that the staff members are on my side and will work collaboratively to help me to the best of their abilities.
Had a first video appt with Jay Winston during COVID. Enjoyable and easy to talk to & clearly knows what he’s doing
I’ve seen Dr. Loiben for many years. He is a wonderful doctor and a great listener. Highly recommend him!
Having never talked to anyone before, it was a nice relief and a much smoother situation than I thought it would be. Definitely will be back!
Help me a lot Through my work situation and mental stage
My Doctors are great l have been
coming to ABC for almost 5yrs.l
would not change a thing.God Bless …
I am so disappointed in the service.
Dr. James Winston is excellent
I’ve been seen there for several years, James Winston is a great Dr. thanks for all of your help and concern!
Dr. Jim Winston is amazing.
Dr. Loiben has been a great doctor for me. He is always a great listener and he knows about medications.
Dr Jay winston is the best
Love Dr. Jim. He’s the best!
All staff here are amazing and they have on on-site pharmacy as well. Stephanie, my mental health NP is awesome.
Saw doctor yesterday was worst experience ive had w a psychiatrist yet will update more just had to get this off my chest. Also the review talking about the note taking is exactly what I dealt with too
Nothing but great experiences at ABC!
Jackie is awesome. She is very knowledgeable and understanding. She is very good at her job.
This clinical office give you an appointment and they call you 40 minutes later , this have happen Every time I come here always have to wait 10 to 40 min after appointment. They need to be more organized with there
Scheduling appointment..
My brother who is Dr Jay’s and Dr Joel’s patent is very leery of the psychological profession as a whole, has found working with Dr Jay and Dr Joel Wilson very helpful giving him insight into his response to difficult situations.
I have had great experience with my therapist and psychiatrist. I enjoy talking to them both. Great clinic.
Dr James Winston & Stephane are the best. They actually listen & try to make you feel the most comfortable possible with what your going thru.
Dr. Jay has helped me tremendously.
Dr Wistin is the worst I mean the WORST DR ever. I had him for medicine dr and he used me as an experiment. I had many overdoses due to what he put me on, he put me on medication that where meant for people for 18+ I was not even 18, I was …
Dr James Winston is the best. I have been his patient for 20 years and would never consider leaving. I highly recommend this clinic, they will help you.
I had a phone consult with Dr. Jim. I liked him and he had a sense of humor that made it easier to talk to him. This was my first time so I was nervous because I didn’t know what to expect.
Called to establish care. The woman who answered swiftly informed me that they do not accept anything that has to do with the State, medicare or Medicaid. It was rude and unprofessional. I also found it to be presumptive and prejudiced. …
Ever so knowledgeable and caring. He asks the right questions.
I have had nothing but wonderful experiences with this clinic. The staff is very professional and working with them has help ease some of the anxiety I get dealing with stress.
I love talking with Mary .she always makes me feel good.
Staff is great. Receptionist is always pleasant. I switched to this clinic because the one closer to my house has awful staff. I see the same Doctor and he is great! Very helpful.
I have had mostly good experiences at ABC. My daughter has been going there for about a year. I see someone else said they were rude about Medicaid, but I have Medicaid and they not only accept it but are very nice about it…
Here, you are just a number. They have so many patients their administrative staff is over-worked. I have NEVER started my appointment on time, I am called back consistently 15 minutes late, sometimes later. Their patient records are still on paper, so making appointments at different locations creates confusion for everyone there.
If I could give them a minus rating I would. The nurse Jackie there, is not very nice. I take in a disabled gentleman who cannot drive and is sickly, he had to cancel a couple times and they are refusing to see him again even though now I …
One of the best experiences Ive had at a treatment facility. They only care about your well being. Groups were the most open and fun, yet honest and helpful groups I’ve been in. I personally would disregard the review from the gentleman …
Absolutely love Christine. She is amazing.
I love Dr. Loiben.i have been his patient for a number of years. He is kind and compassionate. The staff at the Bluebonnet clinic are wonderful
The doctors at ABC Clinics are great. I’ve been with them for years. Thank you.
My therapist is great, the staff is very kind and thoughtful. Communication can be off sometimes. I get told I’ll be called by the office and often times I’m not.
This for profit business fails on all services advertised. Rarely, if ever, is a licensed M.D. onsite. …
The lady ATTACKED me verbally. I told her, exact words to “stop” and “I need your help” and she said literally she “would not” and hung up the phone. THEN SHE BLOCKED ME FROM SEEING ANY COUCELOR. They other location said “sorry sir theres a …
I have been battling Lyme Disease since October 2010 and I was referred to Dr. Winston by my Lyme doctor. Dr. Winston helped save my life twice. I have been in dark places with Lyme Disease and I am finally seeing the light. I highly recommend Dr. Winston!
My wife has been a patient here for quite sometime. After her recent experience with her doctor telling her she couldn’t help my wife anymore and told her to look elsewhere, my wife was upset. My wife contacted the clinic wondering why …
Jackie Joachim is amazing. She found the perfect medications to help me lead a normal productive life. I feel very comfortable in her care and highly recommend her.
Jackie has always been good to me. She is easy to talk to and doesnt impose on you. She has helped me and contines to do so. Not a fan of the virtual. I will be happy to return in person.
I should have listened to the reviews….. Never in my life, have I felt so undermined by a doctor. Jackie loves to laugh at peoples problems, and act like its all too wild for her to handle. She is one of the most condescending and …
Nicole has done everything she can to help me and truly cares
Very hard to get an appointment. Dr tells you one thing such as weekly talks and you have to wait over a month. What good is that for mental health?
It was a great introduction towards meeting Dr. Hartney. Everything seem to go so smoothly and pleasant. I am looking forward to working with him in resolving my behavior. Thank you
Stefanie Bailey is excellent- she is very easy to talk to about issues large and small.
Dr. Jim is very professional and caring !
My wife has been seeing Dr. James Winston for years. He is very knowlegable and takes the time to hear what you are saying. He diagnosed my wife with a seizure disorder after listening to me and my wife. I would highly recommend him.
I’m sharing details, Chris Hansburg Hotson is my rock,she has always helped me through all my hard times. Also my, doctor’s –James Winston, he’s my favorite, he’s very genuine. And Debbie is very smart and out of all the PA she’s my favorite.
I have seen Dr. Jim Winston for several years. He is very knowledgeable, personable & a great prescriber.
Very uncomfortable experience dealing with Dr. Winston. I don’t recommend any female patients to be in his care and instead recommend the female psychiatrist.
Dr. Loiben is a great doctor. I’ve seen him for years, and now my son is seeing him as well. Good listener, easy to talk to. Great in person as well as over the phone. I highly recommend him!
My Therapist Heather is awesome. She listens to me and gives constructive ways for me to coop with my mood swings and depression.!Jackie found me the perfect meds and helped get me back on track to leading a normal productive life. Thank you!!
American Behavioral Clinics (ABC) has the best Doctors and Therapists offering the personal, caring experience that I have not found anywhere else. I am treated with the utmost respect and professionalism that I consider the very best in …
Have gone for medication management and now for therapy and can highly recommend. Personalized treatment. I feel heard when it comes to symptoms and adjusting meds accordingly. Therapist works to give you practical methods and tools to move …
I loved the virtual visit! Very easy and convenient. I see this as a great development in access to care at ABC. People with social anxiety disorder, agoraphobia can have great difficulty leaving home sometimes, and other clients may have transportation issues. Virtual visits are a Win-Win!!
ABC, especially Dr. Winston, were a lifesaver for me. I’ve always struggled with anxiety and depression, but was raised to “shake it off” or “get over it.” When I had a tragic life experience, I gave it a try. I wish I had started taking …
Dr. James Winston is a good man and he listens and emotionally feels for what he needs to do to help people. …
Christine and Jackie are amazing. Exactly the help I need as I grow and heal. Also, huge thanks for always being kind on the phone for reception when I call crying or flustered. I have already recommended your services to family and friends.
I usually get the medication ordered before I run out, but we have to send it to the correct place.
I have been seeing Dr. Robert Loiben at this clinic for 3 years and I’m so grateful for all he has done to help me navigate through some pretty severe trauma. He’s very caring and compassionate and listens to me before he gives me his …
Stephanie is a wonderful attentive therapist! 😊 …
I have been with ABC for many many years and I have not had a better psychiatrist than Dr. Jim. He is very knowledgeable and compassionate and takes the time to listen. He is the best.
I’ve been having teleconferences with Mary K and she’s a literal lifeline through this horrific pandemic!’ I’d seen her for years beforehand in-house and if ABC wouldn’t have offered this service I’d be in rough shape right now! 5 Stars …
I have been seeing Dr. SPRUNG for over 10 years. He has helped with everything from alcohol dependence to panic attacks and PTSD. I have always benefit from his expertise to my concerns. I have never waited more than week for an urgent …
Dr Winston is a great dr and makes time to talk to me regarding my son and he does medication increases safely not just Willy nilly like some drs. He works very well with my son and understands his unique issues.
I have been coming to ABC since high school. Never have any issue getting an appointment to see my doctor. Over the years I have had a few different insurance companies and they accept them all and the copay is never too expensive. Have been to both the Layton and Bluemound locations. Would highly recommend.
My therapist always teaches me something that I have never heard before. Great insight and knowledge
I’ve been seeing Dr. Loiben for the last 7 and a half years after rehab at Rogers In Oconomowoc. He is extremely easy and supportive to work with!! If your looking for the right psychologist for the utmost care, I’d highly suggest Dr. Loiben or any therapist or help that you may need at American Behavioral Care!!
My son required the need for a psychologist and I must admit that I was pleasantly surprised. I was greeted by a cheerful receptionist who made us feel welcome and comfortable (given the circumstances). The psychologist that my son worked …
I work with Christine. She is a gem! She gives me a different way to look at things and great suggestions to help me resolve or make peace with things that are bothering me. Christine is awesome! The office staff has always been kind, patient, and helpful. She is truly a blessing to me.
I agree with all the reviews criticizing Nurse Jackie. She certainly wasn’t my favorite person, but things were going fine up until our last appointment. I asked about getting the Genesight test done, because I felt my meds weren’t working …
Dr Nicole Barlet was extremely prejudice and stigmatizing because i’ma recovering addict and belittled me saying i can’t take a certain prescription that i need for my extreme panic disorders and refused to prescribe me the meds i use to be …
I really like Dr Bartelt! She really listens to me and gives good feedback.
I have been seeing Dr. Jim Winston since Jan. 2004. He is the only psychiatrist I have ever seen for my mental health (bipolar 1, OCD, anxiety) and the very best in his field. He is the most knowledgeable of both new and old practices and …
I am very pleased to have found such a great group of professionals! Dr. Loiban is very easy to talk with and he truly cares about the well-being of his clients. The atmosphere is very welcoming and they have several locations, which is …
I have been going here since my last nurse practitioner left his practice and it’s been great! The receptionist is always kind and tries to help as best she can no matter the situation. and APN Davidson has been great with COVID helping with medication management. Would recommend!
Dr. James Winston literally saved my life. Beyond that, he has worked hard to allow me to enjoy life. Dr. Winston is truly compassionate, caring and easy to share your darkest feelings with. He listens carefully, can truly empathize and …
I really like my psychiatrist, sometimes the office staff take a while to answer the phone but ate always helpful.
I absolutely love working with Deborah Pichler, at the blue mound clinic. She is the first I’ve worked with that has really taken the time to evaluate, research, understand, and properly treat my condition. Every appointment, she is kind, …
Dr. Stephanie Bailey is amazing ! She’s so easy to communicate with . I’m very comfortable every time . Talking to her is like talking to your best friend ! I recommend this clinic 100% been going here since i was in high school . Everyone is sweet and caring . I love it ❤️
Mary Kemmeter is my life saver. She is an Angel!!!!!
Dr. (Jim) Winston has helped me by getting me off of medications that were prescribed by other doctors. I feel more coherent, less tired and I feel better about myself. I would highly recommend him.
Dr Winston is the most compassionate caring knowledgeable and empathic person and Dr I know.
He has been my Dr for 27 years. He always has been there for me. …
I have been going to ABC since 2001. I started out in the Elm Grove location seeing a therapist after my dad died. I then was referred to Dr. Jim Winston when I was diagnosed with depression in 2007. Winston knew what I was going through …
Dr. Jim Winston is always helpful, knows medications very well and has a great sense of humor. He gets to know his patients and does not hesitate to offer suggestions to help an individual’s personal situation. His staff is also very friendly and helpful in scheduling appointment times.
Dr. Jackie is fantastic. Not only is she extremely knowledgeable and trust worthy, but her personality shines and her energy is fueling. …
Dr. Jim Winston is the best psychiatrist I have had in 35 years. He is the only one who has been able to treat my difficult condition with competence, empathy, and patience. He also has a great sense of humor, which I find uplifting in …
So I have been a patient for like 4 years maybe 5 with Jackie I really like her she’s wonderful with what she does, I just have and issue with the staff because I kept calling to get a note from Jackie for high anxiety purposes not to have …
Steph is AWESOME… She is very professional, kind and truly cares about her patients!!!
Liza, Heather, and Jackie are absolute gems. Outstanding women who have helped support me over the past two years. Besides their kindness, professionalism, acceptance, etc., the reception staff are wonderful. The women at the front desk are …
I’ve had one virtual appointment with Jackie and it didn’t seem like she really cared about what was going on, she just wanted to get through her list of questions. I just wrote it off since this was my first appointment she needed …
Carolyn is great to work with! She gets right to the point but listens to what I say carefully.
Everyone I have had contact with at the clinic has been pleasant. The scheduler helped me find a physician that was extremely knowledgeable. I finally got the correct diagnosis after being over medicated and misdiagnosed for years. Dr. …
Thoroughly cared for and discussed my condition completely and allowed me to be inclusive in my own care as well. A++
Dr Jim,
My favorite Dr is here. I have Insomnia, and over the years he has helped me. …
With megan my counselor it is awesome sessions that just flow and t i feel a real connection to healing.
I have been seeing Stephanie for years and I love her! But, the entire time I have been visiting this practice I have had many, many interactions with rude and or uninterested receptionists. As someone who had held numerous positions in …
You guys all all amazing Dr. Jim is the best!! I love the ladies who answer the phone they are all so nice! I’d give you 10 stars if I could!!
So easy to gain access to my prescriber. My prescriber always listens and meets my needs
I would have liked to have been seen in the office since I was assigned a new provider. It is very difficult to establish a relationship with someone I have never met. Thanks.
Excellent staff! Very friendly and gets things done (prior authorizations, refills) in a timely manner. Thank you!
I was a patient for about 4 years here. My med management interactions with my provider were very brief (typically less than 5 minutes). My biggest issue was getting my medications. I had several occasions in which the wrong medication was …
Zoom contact was very effective. Nicole demonstrates superb knowledge of her craft as well as concern for her patients.
Been going here for a decade now, everyone is really nice. Some aspects drop off after such a long span of time, but the care is always top notch!
When I was in a down and out situation they were willing to help me even when I was without insurance to start with. As I progressed forward they were always there to help me out when I fell down again. Though I have not overcome all of my issues I am better off now than when I first started coming to ABC.
My son and I see Stephanie. She’s the best! She’s helped both of us tremendously! We can just say it like it is with no judgment. I just can’t thank her enough for being so kind and so educated about mental health.
Stephanie is amazing. And Sara who works in the office has been so helpful getting prior authorization through! Bonus is Genoa pharmacy- highly recommend- I will not use a Walgreens again!
I love ABC clinics! I’ve been going about 4 years now and Dr jay is so understanding and caring. He’s helped me out so much these past few years, I don’t know what I’d do without him!
Dr.James Winston is the best! He listens and try’s to help me the best he can. I am a difficult patient but he truly cares.
I trust Jim & Mary with my life, literally. I would not change either for another Dr. unless I was forced to. I have been under psychiatric care for 30 years. Jim is my second Psychiatrist & is a vast improvement from my first. I feel safe …
The only reason this review has one star, is that I can’t give it less. The lack of response from this entire clinic regarding almost every single prescription refill request was appalling! Please, if you value your mental health, do NOT …
Dr. Jay is excellent and compassionate. The office staff is friendly and incredibly helpful with placing prescription orders,
Loved my first appointment with Andrea. We definitely connected and communication was easy with her.
Working with James Winston has been a pleasure for a long time now. I guess when things go better in your life. It’s easier to forget how good you have it.
I have had a number of different interactions with staff both in a clerical and also in person or on the phone for therapy or medication check-ins and everyone is always very supportive and knowledgeable.
It’s a pleasure having such a caring and compassionate Dr. to work with. James Winston goes above and beyond and provides some much needed comic relief along the way!
It it impossible to get ahold of my provider. The messages I leave with the office staff are not relayed to my provider. I called last week Friday and was told I would receive an answer to my questions on Monday. It is now Thursday and my …
I told Dr. Jim Winston in 2019 I was getting more depressed & lacking motivation. Nothing has been done& I feel worse–+seeking 2nd opinion at Aurora Behavioral Health 12/22. Both He & Mary Kemmeter seem well qualified,but l lack motivation & happiness almost always. I deserve some joy before l die
This time zoom worked. The last two attempts to get on zoom failed. My appointment with the doctor went well and as expected. I’m very happy with Dr.Sprung. He’s a caring, professional and personable Doctor.He listens to you and he has helped me where others haven’t been able to.
I see Jackie, APNP. She is knowledgeable, easy to talk to, and understanding. I feel like she partners with me and really listens to my experience, but also shares her expertise so I feel comfortable with the plan. Highly recommend.
Prompt appointment start times at an in person visit has confirmed my satisfaction with ABC. Virtual visits make my life so much easier too. Office staff answers in one to two rings happily. Leaving messages got me somewhere and I always accomplish alot in my visits with their team.
I have been seeing Dr. Jim Winston for 35 years. I was having panic attacks 24 hrs. a day and couldn’t leave the house. Within 3 weeks of seeing Jim and being on medication, the panic attacks were gone and I got my life back. Over the …
Love working with Jackie! She always listens to my needs & genuinely cares about me & my life. Very easy to work with & the whole staff is very nice. Been using ABC for years now with no plans of going anywhere else.
ABC clinics have been a lifesaver for me. Every staff member has been kind and courteous to me through the years. The pharmacists, as well as the pharmacy staff have been flexible, patient, and understanding in terms of coordinating my …