My father has been begging them to give his vehicle back and Krystal Gomez seems to be the gatekeeper. She has no supervisor according to her and she does things when she feels like … See more
Read More| Thursday | 8AM to 4:45PM |
| Friday | 8AM to 4:45PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:45PM |
| Tuesday | 8AM to 4:45PM |
| Wednesday | 8AM to 4:45PM |
9040 Waukegan Rd, Morton Grove, IL 60053
I was rear ended by someone with this insurance. Filed claim, they are now not calling back, not answering. Will be reporting them. I advise every to report them if same issue
This is one , if not only the $H!TT!EST company to ever exist in Illinois, the most CHEAPSKATE, FRAUDULENT, and SHADIEST!! Before you even think of filing a claim with this $H!T company know this , they will literally make your @ss wait 3 …
Horrible I Couldn’t Even explan myself without getting cut off the lady has a horrible attitude & you have to call more than 2 times to get an answer…. This place needs to be shut down
Very poor sent me renewal papers called to renew tried telling me it was more then my quote an that was with my new vehicle add on an then sent me several down payment to start said 70 dollars called to renew she tells me it’s 250 dollars nothing was correct
Scamming people
Worst ever
the worst place ever
I hate this Insurance company
Do these people have a phone in this store?
Bad place “bad place” please don’t buy
DO NOT GO WITH THIS COMPANY!!!!! SAVE YOURSELF THE STRESS!
The worst insurance company ever.
Garbage insurance I’m not recommending 👎 …
horrible company!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! they Will take your Money but will not pay out a claim
Never can reach anyone about claims
Useless co. Avoid at all costs. I pity anyone having to deal with them.
They will never fix your car!!!
Got in a accident not at fault didnt help for 3 weeks
terrible
This company is a joke If your a customer or claimant good luck with this company
Not sure how this company is even open. This place is extremely unresponsive, and rude.
Horrible customer service.
terrible! not even worth 1 star. Wont pay out on claims. been over 3 months
This is a worst insurance company.
Stay away guys..
Worst insurance rude garbage ppl they go by amigo insurance
This is my lovely new auto insurance. ❤️
Worst insurance company ever ! I wish this company will close,stay away
PLEASE! DO NOT USE THEM! Read reviews!
The worst insurance company I have ever seen in my life
The worst insurance there is, not counting the customer service.
I hate this company, i hope all the bad thinks that they to to other people will be returned to them
Liz is a great agent love ya hun
Cancelled policy but still haven’t received their refund after 1 month.
Fly by night company at it’s best I gave 5 star’s for having one star in there reviews… Shame on you .
THIS COMAPNY WILL DELAY AND THEN DENY YOUR CLAIM IN BAD FAITH, PLEASE DO NOT BUY ANY POLICY FROM THEM. DONT DO IT!!!
U will need to follow up with company on your behalf !
No words. Just absolutely horrible and unhelpful. I can’t believe this company hasn’t shut down yet
Rear ended at a stop light and this insurance company will not pay UNREAL don’t take this insurance, customer service is terrible and they don’t call back or respond!
f I have option to give them 0 I would definitely give 0
If you’re looking for insurance DO NOT go here.
Please do not buy there policy’s this place is a scam and only want your money they are very unprofessional and do not like paying for accidents
These people are so unprofessional, so rude!!!!! Their a bunch of crooks. I would not recommend this company to NO ONE!!! DO NOT GET THIS INSURANCE!!!!!!!!
If you value your time at all, skip this one. Also yes 1.1 is almost as low as you can get cuz you cant receive a 0
The worst insurance company you could ever imagine and the department of insurance supports there unethical behavior.
They won’t cancel yout policy worst place for your insurance
I just called and they are very rude to me I even cried in the phone my accident happens on November 14 and today yet nothing this company never should be on business I will look for a lawyer to suit them
please let me put 0 star
Was rear ended and still 2 weeks later no one is answering the phones have called many times left many messages this insurance company needs to be closed worst company ever
Fraud ! Run – Cancelled Insurance after my son had an accident.
Worst company ever! Beware of these scammers. They do not answer phones and do not pay claims. Department of Insurance should close them.
this company is business today because we don’t act, I am reporting with the BBB and other government agency they should be on business after so many claims they are BS
Crooks and thieves , they don’t honor their claims , they just collect and keep dragging hoping ppl will give up . Big lawsuit to follow , watch us do it .
Absolutely horrible with insurance claims!! They are lazy and don’t want to do their jobs!!! It’s been over two months now and there hasn’t been an update on my insurance claim! I am going elsewhere!
The worst insurance company ever!!! Rude and really don’t care about how they talk to you
There is a level of incompetence that is just down right impossible. How does this insurance even exist? But its still insurance right…. right?
Horrible service. Cannot give a 0 star since google doesn’t allow me. Tried to get an update on a claim and the employee Jeanelle Rosa was unprofessional. Sent me an e-mail and as I was opening it she was trying to get me off the phone right away because she had other calls to answer, very RUDE!
This company is despicable!! Unprofessional and I suggest that NO ONE SHOULD GO Through NORTHWEST INSURANCE ON 79TH street in Chicago. we are contacting an attorney!
This is by far the worst insurance company I have ever had an encounter with customer service is rude and very unprofessional, they Informed me that their insured has 90 days to respond to the claim paperwork and if they do not respond then …
Supposed to be insured with full coverage got in single vehicle accident went and took my vehicle from tow yard and kept it now I have to call police make a report to state and get a lawyer they sold my vehicle and I have to pay for it very bad business
Will be taking them to court got in a accident and have full coverage and they denied my claim to fix my car so will be taking them to court poor service do not get insurance with them
Tried paying online like they suggested no information available to do such tired of living paycheck-to-paycheck I try to pay my insurance on time but when I have no way to pay it except for their 9 to 5 business hours they don’t take …
DO NOT GET INSURED WITH THIS COMPANY.
THEY HAVE HORRIBLE CUSTOMER SERVICE
THEY DO NOT PAY FOR YOUR RENTAL YOU PAY OOP (out of pocket) …
hello pleople be aware this company is scam they don’t want to cover any damage for claim that easily are proof … be aware they will take your money for payment but won’t cover you at all, Im planning to suit
I feel like we should put our hands together and sue this company. They only still people and I do not how they got licence.
The adjuster I was given to was Ms. Martinez and she was very polite over the phone and handled my claim very professionally. Couldn’t ask for a better person !
Definitely not a good place to do business with. You pay them but they want you to do all the work. Leave a very horrible taste in your mouth.
I have a claim that was reported 4/27/2018 a whole year ago and still this company hasn’t done anything about this at the man that’s contacting said he’s been trying 2get in touch with an adjuster for this company called 7 times…I’ve …
I got this company thru oxford insurance 87th halsted in Chicago I am very unhappy with this service my accident was over a month ago and nothing from them but paper work really American heartland we consumers work hard for our money …
If you want to take action to get your money back for does that had that extra expense come out your own pockets nor was the money returned knowing that your vehicle wasn’t fix go too (IDOI Illinois Department Of Insurance) and you can …
This is the worst insurance ever! They don’t fight for their clients and they don’t communicate at all! PLZ PAY THE EXTRA MONEY FOR A BETTER INSURANCE!!!
Staff is very unprofessional rude & the business itself is not put together they have no respect for there clients what so ever & they take you so much bs just for claims, I would never get insurance from this company again & I STRONGLY RECOMMEND THOSE WHO WANTS INSURANCE FROM THEM NOT TO HET IT,it’s definitely not worth it at all.
No one will answer the phone and will not approve repair for a car accident which was not my fault but the fault of the person insured by American Heartland. Hope to never deal with this company again.
Please don’t use them they will cancel your insurance for no reason they will take months to refund you your money don’t do it please don’t
I wish I could do ZEROx1000 star!!!
They are the worst ever. Unfortunately I had an accident with someone who was insured by this cheap/irresponsible company! It has been 5 months now.
It’s touch and go when you try to get in touch with someone from billing just to make a payment. They never answer the phone. Only allows you to stay on hold for 5 minutes before making you select to get a call back. And surprise surprise, they don’t call you back!
I’m negotiating my own deals and still coming out of my pocket to pay for everything dealing with my car (which was in a accident). I wonder if they will give me any money towards my wrecked car.
This insuranse company is the worse in the market please do not purchase with company. I had full coverage, I git into a manor accident and they didn’t paid they were sooo rude and the worse company that I ever had
THIS THE WORST AND I MEAN THE WORST CAR INSURANCE EVER.. MY CAR WAS A HIT AND RUN AND THEY DENIED MY CLAIM BECAUSE THEY SAID I WAS DRIVING UBER EATS .. HOW WAS I DRIVING IF IT WAS PARK.. I DONT RECOMMEND NOBODY TO THEM
I got hit by someone with this insurance and they have done anything they can to delay getting me the money, its been 3 months and they havent done anything. they should be shut down
After being on hold for 10 minutes, you are prompted to leave a message. You can always file a department of insurance complaint and have an attorney review your case for potential bad faith.
How does company even exsist ? horrible.. someone who has their insurance totalled my car, they wont do anything for 3 months !!! then they will look into it..
I had a accident July 30 2020 and it’s nov.3 2020 they are fighting with me to completely fix my car telling me about a wear and tear that could be going on with my car I’m not paying my insurance payment every year with them for the last 7 …
WORST INSURANCE COMPANY EVER!! I DON’T SEE HOW THEY ARE STILL IN BUSINESS SMFH. PLEASE DON’T GET THIS INSURANCE YOUR CAR WILL NEVER GET FIX IT WILL JUST SIT IN THE AUTO BODY SHOP FOR MONTHS. I WISH I DIDN’T HAVE TO GIVE THEM 1 STAR BUT I HAD TO JUST TO WRITE THIS REVIEW. #SCAMMERS #BEWARE
This is the worst insurance company in America….my car was picked up Aug.24,2020 and its Nov.4,2020 my truck is still sitting in the body shop and hasn’t been touched !!! Just got my truck back Dec.11, 2020….American Heartland …
Worse insurance company, got into a minor fender bender at the DMV, and reported on that day. They seem to have no record of me reporting the situation. Now some evil lady and her insurance company are after me.
VERY UNPROFESSIONAL!!!! They get smart with you. And if you stick up with yourself they hang up on you! My claim got denied because I told them their questionnaire was irrelevant. They have a police report and their client admitted they were at fault. I will be getting ahold of BBB. Horrible and VERY UNPROFESSIONAL COMPANY!
Was rear ended by their client , never received payment by this company
People im in your situation now they really have 90 days to claim this company takes advantage of this law I had my insurance go after them my car got repaired through my insurance so now I’m awaiting response from attorney General I suggest file a claim with the attorney generals office.
If there were a way to give this insurance company 0 stars, I would. They never get back to you. It’s nearly impossible to get a hold of them. They lie to you and string you along when you finally do get someone on the phone. They should be shut down. This company is a disgrace.
Dont buy their insurance and if your a 3rd party and have been invloved in an accident with any of their clients forget about getting reimbursed. On every level this company is trash and shows clear signs of incompetencey. I hope u guys get investigated for fraud an get shut down
These people are the worst. I got hit at a red light while i was at a stop. Police report says the driver that hit me is at fault and this company denied the claims. I’m sueing these crooks. Let’s start a class action lawsuit
Got in a car accident last year had full cover and it’s been a year that I haven’t gotten my car and I keep paying it so it won’t mess up my credit and every time I call it’s a long hold time and they always transfer me to someone then someone I regret choosing them!!! Horrible
OMG this people are so rude and disco sting they hang the phone on me just because, people don’t buy any insurance from this company they are scam and very rude. they don’t want to pay for accident that I have on video, they want to wait …
They are very rude u pay ur money to a company they should treat you with respect and act like they care even if they don’t. I really think this company is a scam to not have to pay for anything watch them i would never refer them to anyone. Changing companies immediately.
This company has been very unprofessional. I have been with them for three years with no problem. Once I start a claim and it’s not my fault for the accident then they wanna be rude and transfer you to a voicemail. Never any updates.
Worst insurance company ever!!! I was hit while parked in front of my house by one of there policy holders on 04/26/17 til this day this company has made no contact with me nor do they answer their phones!!!! I don’t understand how …
Horrible company! A truck driver side-scraped my car, I filed a claim, American Heartland Insurance Company never did anything nor did I ever receive a call. Their business/customer service skills are terrible. I will be reporting this insurance company!!
Worst insurance ever they are very slow rude and unprofessional they NEVERRRR ANSWER THE PHONE . I never heard of a insurance not answering they dont even communicate with you . Got in an accident in beginning of December my car is still not fixed and they completed the estimate. Worse insurance would not recommend at all
Cancelled policy on 4/21/20 and after multiple phone calls, emails, and sending required documents, I still have not received my refund. It is 11/28/20. If I could give less than one star I would.
Unprofessional and rude. This is the company you get when you call e sure and insure one. You think you’re getting those companies and you get brokered to this train wreck !They are so bad. DO NOT get this insurance. PLEASE.
By the way, love their one photo of hand sanitizer and a water cooler!(????)
Awful! Like many other reviews, I was rear ended by a driver with American Heartland Insurance. We chose to work thru our insurance (State Farm) and wait to get our deductible back. It’s been 4 months and nothing so far except excuses.
U all should be getting a good lawyer and get this company down
To: Antonio Hernandez! This has been by far: the nasties, the most unprofessional, the most rudest people I have ever encountered. No one is ever in the office. No one knows anyone above you, I need to speak with someone in charge! Someone …
I’ve never had any contact at all with anybody from this company. I’m not sure that they are even a real insurance company. They have never answered a single phone call it just rings and rings. They sent me one letter asking to fill out a …
Had a hit and run and it’s been 3weeks and my car still hasn’t been fixed. After calling all day every day someone finally answered to tell me they denied my claim due to old tickets in the past! They ran my drivers license they knew I had …
DO NOT GET INSURANCE FROM THESE PEOPLE!!!! THEY WILL SEND YOU TO A SHOP THAT WILL TAKE 2 MONTHS TO HAVE YOUR CAR REPAIRED!!!!
This company don’t want to do nothing. The people in charge should be under a jail. DO NOT use this company. I wouldn’t give them a star but I had to give them.
TERRIBLE TERRIBLE COMPANY. NEVER DO BUSINESS WITH THIS SORRY EXCUSE FOR AN INSURANCE COMPANY. ITS NO WONDER THEY HAVE A 1 STAR RATING OVERALL. IF YOU GET IN AN ACCIDENT WITH ONE OF THESE POLICY HOLDERS CONSIDER YOURSELF SOL BECAUSE AHI DOES NOT FOLLOW THROUGH. BETTER BUSINESS BUREAU HERE I COME!
The worst company you will ever have the displeasure of working with. If you’re looking for an insurance company that operates as though they were managed by Bernie Madoff these are your guys. Deceitful, unorganized, careless, this …
im reporting these frauds to the BBB … Very disrespectful over the phone
This is the worst insurance company there is please don’t get insurance though this company they very unprofessional hangs up the phone on you and when you ask to talk with a manager the never gets on the phone they just have the clerks to …
Completely unprofessional. Even the person that hit my car admitted to it . When I called she hung up on me. Not only that but if I have to deal with my insurance I’m going to demand Depreciation value. And ask for drug test. This is a …
The staff is very unprofessional and abrasive!!! I hope that you never use this company or get into an accident with someone that has this policy… They INTENTIONALLY recorded the wrong date of an accident to not be at fault… I was then …
Does anyone work at this company? One girl answers, says she’s transferring you and then you are put on hold indefinitely. No one ever answers. Supposed send someone out to look at the car that was damaged in an accident and no one has …
In the middle of a claim now….. and oh boy. I am a little over a month in and am getting no where!! I filed the police report and the claim and have done everything I am supposed to. Brought the car to the repair place, and they took …
Screw this company. You can file a claim but they won’t process or do anything. Lazy bums, no one picks up their phones and you’re left in the dust. DO NOT GIVE THEM YOUR MONEY !! SCREW AMIGO AND SCREW AHS
Do not use this company EVER! You will never get a call back and if you get to talk to someone they are rude and very ignorant as to how auto claims work. This has to be the worst company I have ever dealt with. Absolute trash! If I could leave a negative star rating I would!!!
If I could rate this NO STARS….. I would definitely give them absolutely NOTHING…..these people had my car for a month never called or answered the phone. Let alone returned a call! Had to call 5 times in a row for me to HAVE TO REQUEST MY CAR BACK!!! Them people need to be out of business seriously!!!
Had a collision on Christmas Eve 2021 it’s now March 18th 2022 they still haven’t even attempted to try and fix my vehicle I have full coverage. horrible service and no I would not renew my insurance with them
The customer service for this company is disgusting. I have been waiting 2 months to hear from the adjuster about what may take place for my car. I just heard from the rude secretary who told me after 90days that they will not be getting my …
Below Sub-Par Company. I was hit by one of their insured motorists. Three months later I’m still trying get paid for the damage to my vehicle. Not only are these people rude and unprofessional but they expect you to work with sub-par repair …
These people are the worst kind of people, they yell and hang up on you when all your trying to do is get information. They lie and they do not know how to do their jobs. Literally the worst telephone experience I’ve ever went though if I can give them -0 stars I would. Terrible terrible company.
UNPROFESSIONAL AND RUDE! I got hit by their insured client and got denied a claim when it was cleary not my fault. Everytime I called them to keep in contact with them they were very rude and were not helpful. Very incompetent I sent in my …
This is the worst insurance company ever I will not ever recommend anyone to get this insurance it’s been almost a month my claim has been under review and still no one give you a call back they are rude and don’t want to do their jobs I …
Disrespectful, terrible customer service. Especially jasmine. Not willing to do there jobs or help there customers. Do not waste your time here even if your trying to save a buck.
People please report them to the Illinois department of insurance!
I also agree with the other comments, we need to get together,
Get an Yelp account so we communicate with each other, please. …
This is the WORST company I have ever had the misfortune of dealing with. It has been over 5 months with no payment, even though their insured admit liability from day one. I have called over FORTY times, no one ever has any answers or the …
This company is a sham operation and I have no idea how they are allowed to do business in the state! Their policyholder rear ended my vehicle and the police report clearly stated it was their fault. After almost 3 months of waiting and …
A horrible place to buy insurance from, I was a comprehensive accident. With coverage I filed a claim they said they won’t pay I said fine I have other means told them I just need a denial of claim they told me no. So now they are …
Been trying to get these scam artists to get my dad’s car fixed for 2 months. Their customer slid into him at a stoplight when it was snowy, it’s a bumper, that’s it nothing complicated. Put on hold continuously, never received a reply to …
My mother in law was in an accident with one of the insured. They were found to be at fault. For 31/2 months they’ve been feeling her they are waiting on the insured to return paper work. When we called today the lady who answered the phone …
cancel my policy because of the Bad reviews.spoke to soly ,said i will be able to get my full refund .almost about to be 3 months ,have Not gotten my check,and now they Dont pick up my calls.
the Absolute WORST at filing claims. BUYERS BEWARE. They find every reason to deny your claim but quick to take your money. They denied my claim because of something they knew about WHEN I purchased the insurance and because the accident I …
This company doesn’t follow through when one of there customers hit someone in a car accident. I was recently just told that they are throwing my claim out due to there client not cooperating with them. Now my car cant get fixed, I did my …
LAWYER UP! When dealing with these people! Not even a reputable insurance company, how did they get a license? Didn’t want to cover an accident they were liable for with consistent false follow up reports & more! Absolute waist of time and patience
This company is very unprofessional and has been given me the run around since October 6 when I was in a car accident! Ray Aviles nor Marlene answer their phone no matter what time of the work day you call them. I only received one letter …
This is the worst insure company , never go to this place this place needs to be shut down. They stole my money from my car insurance policy my policy was the renew every six months and get a new policy this October this year, and they told …
This kind company is just created for against law. They are not going to pick up phone while you waiting around 30 minutes. Once they pick up phone you feel lucky ? They put phone down. So I’m planing to call them when I have time every …
This is the “worst” company to deal with. If you get in an accident with someone who holds insurance with this company, forget it. You will never see any money or repairs. They never answer their phone. When they do answer they keep …
No stars – their insured caused an accident to our vehicle. They have been ridiculous. We provided police report, completed the online claim, provided estimate for our vehicle repair. We repaired it because we had to repair it. They …
My husband is currently with Accurate auto insurance. We have full coverage and he got into accident, come to find out that we have to go through American Heartland Insurance. This is the absolute worst company to go through, they took our …
This company should be looked im for fraud. Payed 2cycles for their “coverage”, had an accident towards the end of the 2nd. They said I was not eligible for coverage because I had filled out info incorrectly at the beginning of my coverage. …
This is the WORST insurance company that I have ever had.. I’ve only had to file a claim twice in my life and I’m 40. They don’t call you back, 95 percent of emails go unanswered. I had a claim July 20th “ hit and run” and I’ve had to pay …
I too would have given a negative star review to this company. Having been rear-ended by one of their clients, I filed a claim, which after 90 days the company denied because they didn’t hear back from their client. Pretty slippery. They …
If I could give this company “0” Stars I certainly would. First and foremost I was never behind on a single payment and they have it on file as proof. The most delayed payment was 1 time and only 3 days behind. Confirmed multiple times by …
They should call their selves scam organization I have waited 3 months after one of their policy holder rear ended my car and they kept telling me we are waiting on are client to submit the forms and after the 3 months I called again and …
Horrible Insurance Company!!! I want to give them 0 stars. I was hit in a accident nobody will answer my questions and they told me I would have to go to small claims court to sue the uninsured motorist for my losses :Update 2 months later my agent is still trying to get “authority” over my account I got into a accident in September
After 3 years of having them for insurance and never using them finally when needed came to conclusion that the suck. Worst insurance ever and will never recommend them. My accident that I was not at fault happened in August 2020 and I …
One star is way too high of a rating. We have also had a terrible experience with this company. Are they are real insurance company.? Their policy is that they will not pay up if their client ‘does not cooperate’. It is unclear what …
I wish I could have done this review with negative stars!! They do not even deserve half a star let alone a full 1!! WORST insurance company ever! Almost completely unreachable by telephone and email. I called and sat on hold at least 4 …
Do not choose this company as your insurance. They are non responsive and extremely rude. I filed a claim 3weeks ago and they are still telling me my claim is under review and have no updated information for me. The adjuster Crystal told me …
I received an email stating my insurance policy was paid by my agent, I was not able to pay my insurance. A car accident occurred the same day but later on and I was no longer insured by the company. A day after the accident a payment was taken from my account. Now I am stuck paying a $500 car note for a car that’s non driveable.
If there a such thing as no stars, that would be my rating!! This insurance company should be shut down!!! They had me wait over 2 months after my accident to tell me they will not cover my car from a hit-and- run!!! I never spoke to anyone …
This is by far the most despicable insurance company I have ever had to deal with. In the event where you get into an accident with a person who is insured with them be prepared for the worst. They will never answer the phone and never …
Filed claim with American Heartland Insurance early December 2020. Was advised I would receive documentation in 24-48 hours. I have full coverage, a good driving record, and have never had any lapses in insurance. 3 weeks later still no …
If I could give this company no stars I would. Unprofessional and a scam. Company has not done anything for me since my accident, car has been sitting at one of their shops for over a month. No estimate on when vehicle will be fixed, nor …
I’m still waiting for my claim. this insurance company not professional at all I waiting to get my car fix like forever and they don’t want to start doing the process because they saying they need papers from there insure. any insurance …
All around poor excuse for a company. Their insured hit my vehicle. I reported the accident to them in which their insured admitted fault, provided police report number, submitted claimant statement with diagram, and took my vehicle to get …
If I have option to give them 0 I would definitely give 0 🌟… they did not listen to my complain. I was an accident 2020 it was not my fault but they did not contact never receive my call. Other insurance company charge me 2000$ and gonna cancel my driver license beacuase my this company is not contact them and never cover my loss! …
Do not bother with this insurance. They screw people over. They will gladly take your money for payment but will not handle any claims. The managers are just as useless. Save your breath, time and money. As you can see the rest of the reviews are similar to this company “value”. It’s trash and deserve zero stars. Lawyer up.
If you ever encounter anyone who has this insurance company, and are in an accident, please summons the police to the seen because this insurance will not pay any damage that their insured has caused and will not return any of your calls to …
Deserves a negative stars rating!!!! Stay away from American Heartland Ins. Company. Worst company I have seen in my life time and then some. (Careful recording says they are also United Equitable) My daughter was given this insurance …
Why is this place still open????? Why is this place still able to take consumers money? Why haven’t this business been investigated on so many unfair business practice. Horrible, horrible do not go to this company. I am not even insured …
This insurance company is not helpful this guy Antonio Hernandez the claims mananger Is a bully and will not help you at all if there is any problem that you are having he is very unprofessional and very under trained It’s been three months …
I would rate this company 0 if I could. This is by far the worst insurance company standing. I got into a car accident and I was not at fault and they denied my claim and will not give me a reason as to why they denied it. Ive been paying …
If I can give this place 0 stars I would , this is the worst company in the world I was car jacked and the people who car jacked me shot 5 people in my car 2 blocks from where I live . The insurance company blamed me because they said my …
My car was involved in a hit and run on March 23 of 202, I put a claim in and provided them with all the necessary documents needed as of today September 22. 2021 I still have not received any form of correspondence from the company. They are very unprofessional. This company is horrible I wish I could give them a 0+
Stay far away from this company. Their insured hit my car while I was sitting at a red light and a police report was filed. After filling out all the paperwork for them, I received a “letter” stating their insured failed to provide the …
EVERY TIME that I have had to call this company, I get hung up on. I work for an institution that tracks insurance. I occasionally have to call to get customers insurance information or documentation. …
I’ve had this insurance for a little over two years (unknowingly) due to Northwest Insurance brokers carelessly placing me with them. I got into a car accident after having FULL coverage insurance, and it’s been a month, and there has been …
PLEASE! DO NOT USE THEM! Read reviews! If it’s a barely 1.2 Star rating it should tell you right away what kind of company they are! Mean, rude agents! This company needs seriously to re-evaluate their employees and restructure them selves. …
EXTREMELY POOR CUSTOMER SERVICE! Can’t ever get a returned call. when connected, rep. rude, places call on hold without telling you and then the call drops off. REFUSES to pay a valid claim! Bunch of Hocus Pocus!! …
I pity the person that has to deal with this insurance. I filed my claim after being struck by their driver back in October. 2 months have passed and to this day they still claim that they are waiting to finish filing paperwork and waiting …
I was in an accident in 2019 and it was my fault. The other driver had his insurance company file a summons against me in the amount of $6,240.00 and I don’t know what the amount is for. They won’t answer the phone or return your call. The …
I asked for my full refund in May beacuse i seen all the horrible reviews, i was told i was able to get my full refund beacuse i canceled 2 days after I got my insurance .we are in july almost August and i have yet to get my refund. I …
I would rate this company 0 if I could. This is by far the worst insurance company standing. My parked car was hit in front of my house. I have video of the accident and they denied me because they are trying to say the damage was already …
It has been 4 weeks since my accident and I have yet to receive any followup from this company. I am still without vehicle repair and medical bills are piling up. Unacceptable and absolutely frustrating! I would NOT recommend this company to anyone! I had to mark one star in order to publish this post but should actually be 0 stars!!
If you’re looking for insurance DO NOT go here. Where do I start… We are an auto repair business that had a damaged car come to us that carried this insurance. First of all they do not answer the phone or respond to messages so it was …
This insurance company are fraudsters ! I am going to seek legal action! They are incompetent and blame you for not following through. They lack customer service. They talk to you like you are absolutely nothing! I actually get emotional …
BEWARE !!!!!!! If I could give this insurance company zero stars I would they are super shady unprofessional and rude disrespectful as well Antonio H was very rude and unprofessional please save your money and time and go with an insurance …
Zero. Zero stars. This insurance company is a fraud company set up to collect insurance payments from drivers but not to pay anything out in case Am Heartland’s insured is at fault. …
This insurance is so unprofessional, every insurance agent were rude and ignorant. The adjuster to my claim Laura Martinez never returned any of my voicemails and she never answers. I got hung up on so many times by them it’s so ridiculous …
I contacted this company about an accident that my wife was involved in and immediately knew that this was an unreliable most likely fraudulent company. Never heard of this company neither has Geico. Consumers should investigate this company.
I was waiting 3 months for my claim. I learned that it was my fault because “according to our insured you made a sudden stop”.It is not true . What about keeping a distance??. Did you ever drive car on Harlem in rush hour??. I called Marc …
Got rear ended by a man without a drivers license who is somehow insured by this company. After calling hundreds of times we finally got someone to pick up. After stating we got rear ended, they hung up. It’s been almost a month and our car …