Dont do business with them. The lady on the phone could not answer any questions and when I asked to be moved to someone that could she hung the phone up on ne. Any place that cant respect me and my time doesnt deserve my money.
Why would i pay for a service that does not get done at all? I had a month’s worth of trash because they would not pick up. One day i came home to my can turned upside down and trash all over my front yard.
I have to consistently call them every week for them to come pick up my trash. Trash would sit outside for days and they won’t get it. What am I paying for? Very rude and tried arguing with me.
Joke of a company missed my trash pickup last week saying it wasn’t set out called to have it picked up went back and forth with them to get it picked up kept saying it wasn’t set out when it was set at edgeof drivewayfor the past 2 weeks now . Come home this morning half of it picked up with my cans still Half full.
I work for John Arwood at Arwood Inc. The negative review that is on this company was put here erroneously. It was meant for another American Waste in a completely different state, which is not affiliated with this company. We have put in …
I have had a great experience with American Waste for many years! I know I can count on them for our event restrooms, hand wash stations and dumpsters, even when I give them very little notice. They take care of my needs and they are always courteous. I would highly recommend this company!
Called because my trash wasn’t picked and the lady that answers the phone picked up and said I’m not talking to anyone.. I called back a few more times and she picked the phone up and slammed it back on the hook
After Nationwide Waste Service canceled my restroom trailer 11 days before my event, I was scrambling trying to find a replacement. Shannon was quick to help! She wasn’t sure my area was in their servicing range, so she found an answer and …
It’s a real shame when a good business turns sour. I used their services from 2014 up until the pandemic and now it’s become clear the right-hand does not know what the left-hand is doing. …
Some debris from one of their dumpster trucks fell out on the highway and cracked my windshield. I called and John said they would pay for it or I could take it to a shop they use. My glass guy was cheaper, so I got my windshield fixed out …
Requested new trash can over 1.5 months ago due to
Mine being broken, have called 4 times since one time
Being told that I would be charged. I was able to resolve that and was told a …
(UPDATE: it is now Thursday, your office is about to close. Nobody ever called me yesterday or today, left me a message, etc. I still have a full/over flowing bin of trash sitting out on my curb, that most likely will not be picked up until …
I live in the last house on a dead end gravel street. I don’t even use this service but they use my driveway to turn around. The driveway is gravel and they are leaving divets when cranking the front tires from lock to lock. …
“They were doing fine until they decided to drop one of my pickups. I am now guessing if and when pickup. They can’t even get my billing straight now. What in the world is going on guys? …
My company works with this company for a long time. Jesse, who handles event rentals is always a pleasure to work with is very friendly, and funny. Service is always on point with no issues. Great pricing as well. Highly recommend this company!
PSA: Drivers peed on our fence. They missed pickups consistently, then we cancelled our service. Dumpsters sat for just about 2 months overflowing, while we called weekly and daily. We had to threaten legal action to get them finally …
Worst company I’ve worked with. They don’t pick up on time, they sold our account with no notification. Didn’t pick up on our last month, we call DAILY and still nothing. No Credit for our PAID invoice and still no trash pick up! DO NOT RECOMMEND!
Called about trash not being picked up said they will pick it up on Wednesday for extra fee. I was yelled at on the phone and disrespected. Canceling my service. This isn’t the first time my husband and I had issues with this service picking my trash up on time either.
Comically bad business. A list of things – they haven’t shown up for 3 weeks after changing our date from Friday to Wednesday. After calling and someone supposedly calling a route manager, still no pickup. I typically have to ask once or …
Have misses me once a month for the last year. Most recently sent a letter (3 weeks ago) changing my trash day. Have not gotten a pickup since then either o. My regular day or new day. Was in formed by American waste the letter was a …
I have paid for a trash service that I have not received. It’s going on 3 weeks of no trash pick up. Will be disputing the auto pay credit card charges with my bank since services were never rendered. Will also be filing a complaint with …
I have called to get my dumpster picked up last Wed and was informed it would happen that day. I called on Thursday and was told I hadn’t paid my bill and they suspended me. I told her I did not received any bills and promptly paid the bill …
Good .
I forgot to take my trash out & the young man came up to my house & dumped it!! Thank you so much!!! Just wanted to say how much I appreciated it!
Sent a message and Susan responded right away. Our company will start service with them on January 1 2021.
They’re very rude on the phone they have missed my house for over two weeks and also I have left messages about double billing with no return call
Dont do business with them. The lady on the phone could not answer any questions and when I asked to be moved to someone that could she hung the phone up on ne. Any place that cant respect me and my time doesnt deserve my money.
Not taking recycling no more really i
No way in California would u get away with that
Look out for the drivers of these trucks. They seem to think the truck gives them a right of way. …
I have used American Waste Systems for 8 years and they always have great customer service. Always on time and always friendly. 5 STARS!
Why would i pay for a service that does not get done at all? I had a month’s worth of trash because they would not pick up. One day i came home to my can turned upside down and trash all over my front yard.
Every experience with these guys has been great allways on schedule and the guys on route are very friendly
I have to consistently call them every week for them to come pick up my trash. Trash would sit outside for days and they won’t get it. What am I paying for? Very rude and tried arguing with me.
Joke of a company missed my trash pickup last week saying it wasn’t set out called to have it picked up went back and forth with them to get it picked up kept saying it wasn’t set out when it was set at edgeof drivewayfor the past 2 weeks now . Come home this morning half of it picked up with my cans still Half full.
This company refuses to give customers a credit even if their trash pick up is missed. Very poor customer service !
They always do a good job never missed my trash drivers are always friendly
I work for John Arwood at Arwood Inc. The negative review that is on this company was put here erroneously. It was meant for another American Waste in a completely different state, which is not affiliated with this company. We have put in …
I have had a great experience with American Waste for many years! I know I can count on them for our event restrooms, hand wash stations and dumpsters, even when I give them very little notice. They take care of my needs and they are always courteous. I would highly recommend this company!
Robert and the American Waste Systems team were timely, respectful and did a fantastic job! …
Called because my trash wasn’t picked and the lady that answers the phone picked up and said I’m not talking to anyone.. I called back a few more times and she picked the phone up and slammed it back on the hook
After Nationwide Waste Service canceled my restroom trailer 11 days before my event, I was scrambling trying to find a replacement. Shannon was quick to help! She wasn’t sure my area was in their servicing range, so she found an answer and …
It’s a real shame when a good business turns sour. I used their services from 2014 up until the pandemic and now it’s become clear the right-hand does not know what the left-hand is doing. …
Some debris from one of their dumpster trucks fell out on the highway and cracked my windshield. I called and John said they would pay for it or I could take it to a shop they use. My glass guy was cheaper, so I got my windshield fixed out …
Requested new trash can over 1.5 months ago due to
Mine being broken, have called 4 times since one time
Being told that I would be charged. I was able to resolve that and was told a …
(UPDATE: it is now Thursday, your office is about to close. Nobody ever called me yesterday or today, left me a message, etc. I still have a full/over flowing bin of trash sitting out on my curb, that most likely will not be picked up until …
I live in the last house on a dead end gravel street. I don’t even use this service but they use my driveway to turn around. The driveway is gravel and they are leaving divets when cranking the front tires from lock to lock. …
“They were doing fine until they decided to drop one of my pickups. I am now guessing if and when pickup. They can’t even get my billing straight now. What in the world is going on guys? …
My company works with this company for a long time. Jesse, who handles event rentals is always a pleasure to work with is very friendly, and funny. Service is always on point with no issues. Great pricing as well. Highly recommend this company!
PSA: Drivers peed on our fence. They missed pickups consistently, then we cancelled our service. Dumpsters sat for just about 2 months overflowing, while we called weekly and daily. We had to threaten legal action to get them finally …
Worst company I’ve worked with. They don’t pick up on time, they sold our account with no notification. Didn’t pick up on our last month, we call DAILY and still nothing. No Credit for our PAID invoice and still no trash pick up! DO NOT RECOMMEND!
Called about trash not being picked up said they will pick it up on Wednesday for extra fee. I was yelled at on the phone and disrespected. Canceling my service. This isn’t the first time my husband and I had issues with this service picking my trash up on time either.
Comically bad business. A list of things – they haven’t shown up for 3 weeks after changing our date from Friday to Wednesday. After calling and someone supposedly calling a route manager, still no pickup. I typically have to ask once or …
Have misses me once a month for the last year. Most recently sent a letter (3 weeks ago) changing my trash day. Have not gotten a pickup since then either o. My regular day or new day. Was in formed by American waste the letter was a …
I have paid for a trash service that I have not received. It’s going on 3 weeks of no trash pick up. Will be disputing the auto pay credit card charges with my bank since services were never rendered. Will also be filing a complaint with …
I have called to get my dumpster picked up last Wed and was informed it would happen that day. I called on Thursday and was told I hadn’t paid my bill and they suspended me. I told her I did not received any bills and promptly paid the bill …