Terrible. Member service refused to provide any assistance, instead they transferred me to a phone number that was disconnected. On hold forever. Very disappointing for a first time caller needing assistance.
Been with this bank many years and have banked with other banks also I have left others but will never leave Americu as of now only complaints I have is no rest room and issue with them wanting to charge me for not withdrawing from or …
I banked here for a decade and they treat me like trash whenever I call in. Long hold times, rude customer service, and recently I tried to take out a personal loan and the women told me she would “never give” a loan to a person like me. …
I have been with america credit union since I arrived here in 1971,and I truly can say the service has always been very professional and friendly,and they always go out of their way to meet my needs.
I initially loved Americu. My mom, who is elderly and has all her accounts there, got treated like a vagrant when she tried to shut access down for my father. By the way, my father has been deceased for five years!!!!! She has tried …
They sold an auto loan portfolio to BB&T. The letter to their outgoing clients stated that BB&T would accept credit cards as a form of payment on auto loans. Nice perk except it wasn’t true. I had a BB&T rep literally laughing at me over …
AmeriCu is the worst credit union. I applied for a simple auto loan, waited many days but was never contacted by the loan representative, eventually I had to pay cash for the vehicle because the dealership would not hold any longer. Even …
I’m very disappointed in the service I have received from the Rome branch. Several times I have used the drive thru just to sit and wait 20min for someone to acknowledge me. I wasted an entire lunch hour waiting in line. I was the only …
Great banking services
Great rates , great service !
Great place to bank, friendly staff
Great customer service went above and beyond!! Thank you Rebecca Kelly!!
All of the employees are always very helpful, professional and kind.
Terrible. Member service refused to provide any assistance, instead they transferred me to a phone number that was disconnected. On hold forever. Very disappointing for a first time caller needing assistance.
Been with this bank many years and have banked with other banks also I have left others but will never leave Americu as of now only complaints I have is no rest room and issue with them wanting to charge me for not withdrawing from or …
I banked here for a decade and they treat me like trash whenever I call in. Long hold times, rude customer service, and recently I tried to take out a personal loan and the women told me she would “never give” a loan to a person like me. …
I have been with america credit union since I arrived here in 1971,and I truly can say the service has always been very professional and friendly,and they always go out of their way to meet my needs.
I initially loved Americu. My mom, who is elderly and has all her accounts there, got treated like a vagrant when she tried to shut access down for my father. By the way, my father has been deceased for five years!!!!! She has tried …
They sold an auto loan portfolio to BB&T. The letter to their outgoing clients stated that BB&T would accept credit cards as a form of payment on auto loans. Nice perk except it wasn’t true. I had a BB&T rep literally laughing at me over …
Best bank I’ve ever banked with. It’s because of them giving me a chance with a car loan 5 years ago my credit went from 300s to 725…. …
Their the best,been banking there for years never a problem very friendly, helpful
AmeriCu is the worst credit union. I applied for a simple auto loan, waited many days but was never contacted by the loan representative, eventually I had to pay cash for the vehicle because the dealership would not hold any longer. Even …
I’m very disappointed in the service I have received from the Rome branch. Several times I have used the drive thru just to sit and wait 20min for someone to acknowledge me. I wasted an entire lunch hour waiting in line. I was the only …