At AmeriHealth New Jersey, we are dedicated to enhancing the health and well-being of the people and communities we serve. Our members are at the center of everything we do.
| Thursday | 8:30AM to 5PM |
| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
259 Prospect Plains Rd Bldg M, Cranbury, NJ 08512
Mytyl Salavar was terrific. She helped us tremendously! Good work out of Amerihealth. thanks
I called AmeriHealth to choose my plan for my annual renewal and Kenya was so thorough and helpful! Thank you again!
Had questions about plan renewal and called in… my man Albert Cameron hooked it up , super helpful.
Nora Wallace was very helpful! She guided me through the renewal process and was very professional!
I actually have Stephanie Dachute- Elsas and it was the best experience ever. She has a great communication skills, and her patient with me was incredible I really love the experience that I had with her and hope to see more and more. Thanks!
Aaron Quijano is an asset to not just Amerihealth but to anyone who has the luck to be connected to him for help in filtering out the confusion of the plans. A+++
Shout out, Gloria Saez!!
I knew I was in good hands from the moment we started our conversation.
She is professional, sensitive, and caring, and has helped me navigate
a very confusing situation. I am happy and grateful to have been connected
with her.
Ms Paula Dyer assisted very patiently and completed the process of enrolling in health plan.
She has very good knowledge and understands needs of person like me.
It was a very nice experience.
I am very grateful for the excellent service. I want to express my special gratitude and appreciation to Jayne Sneath.
Dana Garland, the consummate professional! She’s is not only knowledgeable, she is kind and patient. She goes above and beyond and she follows up. My son and I now have insurance coverage thanks to Ms. Garland. Thanks for being an amazing agent, we appreciate you 🌟🌟🌟🌟🌟 …
Jayne was very helpful and quick in obtaining a new health insurance plan that was best for me – Thank You !
Great customer service love it… the agent I talk to waz rukayat orire she waz awesome in every way and very very helpful she deserves a big raise for being one of the best agents I talk to God bless her beautiful soul
Recently had a wonderful experience with this company. I had no idea what I was doing, but had an idea of what my needs are.
Elizabeth Gomez helped me find exactly what I needed and was very patient and …
My agent Mytyl Salazar was extremely helpful, knowledgeable and very patient in reviewing all of my options for health insurance.
I had the pleasure of being assisted by Jane Owen. I cannot express enough what having her as my agent meant to me. She was professional, knowledgeable, helpful , thorough and l felt she had my very best interests at heart. I had a problem( …
Was helped by Katherine K. the enroller and Tanya. They were thorough and informative, and gave me the help that I need. Very glad to be assisted by them.
I was on the phone with Eric Wood, very friendly and cooperative, attentive did and say everything with respect, I recommend him and day and time,thanks eric for being so attractive and kind.
Kenya Barry was amazing! She helped me with everything I needed and more! Thank you again!
My husband has been going through a major health crisis. We were originally with Cobra, but we could not pay the expense any longer. I was able to find an Agent that helped us navigate the craziness of health care. Our agent, Kathe …
I was very lucky to meet my agent Jayne Sneath. she is super Knowledgeable an helpful.
Thank you
This person, Janice Henning gave me the most satisfying customer service ever…got patience and stayed up to me until I got what I wanted. Keep it up!
Thank God for my agent Antonio Echols. After talking to two other agents, one which ended up wiping out my enitre tax credit and messing up my application, he fixed it and got me the insurance I needed. So much thanks.
My representative, Yvonne Robbins was extremely helpful in finding the right plan for me and meeting all my needs. I had questions about coverage and also about premiums, and Yvonne answered all my questions quickly and efficiently. She’s …
Worked with Sylvia Otero on establishing my new account. She was very professional and a pleasure to work with.
i needed help with my renewal and called ms Berry and she was the best person in you group that i ever talked with very clear speaking and very knowleddable in this field and helped me through my renewal for 2023 thanks
Valerie was great!! She assisted me with the renewal process, it was seemless and quick
Myleen Thomas did great job in helping out in the application for Amerihealth nj .. She was very patience and attentive. I was great experience with her
I have yet to speak to a competent representative who can help. I have been trying to resolve a billing issue since LAST NOVEMBER!! Still…no call backs, noone that can correct. Absolutely horrifying!
I wanted to let everyone know that Dana Garland of AmeriHealth was absolutely wonderful. I have never had such a great experience getting health insurance. She was patient with me and walked me through all the steps on what they needed and …
I have been greatly helped by Katherine Koblischek. She is a part of Amerihealth and one of the friendliest people in the business. She has patience and a good amount of knowledge of technical stuff. She gives personalized feedback. One of …
Aaron Quijano was very very helpful and knowledgeable and kind… a pleasure to have a good person to talk to on the phone about something so important (health insurance)… Bravo!
I called Amerihealth and spoke with Felicha Albriton and she was awesome 👌 she was patient and very informative and helpful. I could not ask for a better customer service representative. Thank you Felicha! …
I spoke with Robert VanderZyl. He was incredibly helpful and friendly. He thoroughly explained all of my different options and was very patient while answering all of my questions
My update with Nora Wallace was great she helped me to renew and answered all my questions she was great I enjoyed speaking with her
Had the pleasure of being assisted by Jamie Troup.
Amazing customer service. Professional, courteous and knowledgeable. An absolute pleasure to deal with.
My booker latonya baughman assisted me with getting a better plan, and she answered all of my questions and help me tremendously and I just want to thank her in this review
Talked to Andrew Lo for a policy renewal. Took his time to explain everything in details. Superb service!!! very rare those days!!!
Dana was extremely professional and helpful. She made purchasing health insurance a pleasant experience rather than a daunting chore.
I have to give stacey gentry five stars for helping me with my renew application and straight out the mess that was on the application. Thank you so much for your help and ease our minds on this process.
The representative that helped me was Eric Wood. He was very thorough when answering all my questions. Thank you!
Guys, this time around am truly blessed by Amerihealth NJ. My agent Kathy Stribling was so dedicated and assisted me on the same day to get health insurance on Amerihealth. I am very grateful to her and Amerihealth NJ. I recommend …
Kenya Barry was awesome to speak with. She answered all of my questions and explained it all to me so I could understand what I needed to.
I had a pleasure speaking to Mytyl Salazar inregards to my fathers policy. She was extremely helpful and answered all my questions. …
Excellent services was provided by Stacey Reed. Very knowledgeable n took her time to go over various plans with me . She deserves a raise
Amerihealth representive Kathy Koblischeck is a superstar. She is very helpful, patient and knowledgable. Ameriheakth is lucky to have her on their team!
Antonio E was the best during this whole process, trying to figure out my insurance was not easy and once I was put in contact with him he made it so simple and did everything for me.
Eric Wood Gave me amazing service! Professional, kind, with a lot of patience.
Kali Santo did a great in helping me. there was an issue and she fixed it and called me back and all is great. She was a pleasure to work with.
I spoke with a wonderful lady today that helped me renew my coverage she was very helpful and nice her name was Kenya Barry couldn’t have talked to a nicer and more helpful person 😀 …
Eric wood has giving me so much help and professional and patient. Help me with all my needs and guided me through everything
Deborah A. was very helpful and pleasant to work and talk with. Was informative and made the process of shopping for health insurance easier. Thank you
Eric Wood was very helpful renewing my application and explaining me the benefits.
Such a useless company i hate it nowadays because i pay my payment everymonth regularly but i could not get my prescription for 5days. They put me in a difficult situation and gave me trouble. Customer service does not work good enough.
What a wonderful service Always on call always respectful how they respond! I’ve been with this insurance 4 years now never had any issue very big helpful Katherine Koblischek thank you so much for taking care!
The staff is very accommodating, patient and very informative. Ms. Felicha Alberttson went above and beyond helping me. She deserves more then 5 stars! Thank you for having an excellent agent who was knowledgeable and answered all my questions. Thank you again…
I spoke to Agent Kevin James with AmerihealthNJ. He was most helpful He spent hours helping me find the right plan and navigate the Get Covered NJ application process. He saved me massive amounts of time.
I would like to thank and commend Paula Dyer for assisting/helping me find a good insurance plan and savings for the month that I will be switching employement and thus will not have health insurance coverage for a month for me and my son. Very excellent service. 👏👏👏👏👏 …
Loved the immediate help in getting the insurance kickstarted! Katherine is a rockstar and is super helpful in sharing all the information and guiding through the entire process. Thank you so much!
Stacy Gentry was awesome, answered all my questions and was super sweet. Love the service!
Exceptional member service from Felicha Albritton, Licensed Sales Rep. Needed to cancel my current policy as I’m migrating to Medicare in September. And at the same time keep my wife enrolled. Felicha did an outstanding job and made the process seamless. Definitely a 5* performance.
Shavel Williams was amazing. He helped me a lot with choosing the right plan. Thank you so much.
Albert Cameron was the biggestttt help ever ! He was so attentive and explained everything and made the process so easy. Ty Albert !
I worked with Katherine Koblischek on getting insurance through Amerihealth and she was just so helpful throughout the whole process. Katherine was knowledgeable, kind and empathetic during our phone call and helped me get the best possible …
I called Amerihealth and was helped by Jamie Troup and she was super super helpful she invested the time for me to get some things resolved , I cant say enough good things about my experience about her Thank You Jamie !!!
Long story short, I was put through the ringer by Get Covered NJ and left without health insurance due to an error on their part (not mine) and didn’t know what to do. I had the fortune of coming across Elizabeth Gomez of AmeriHealth, who …
Savannah Toote was truly amazing , if not, the best customer service provider I have ever dealt with my 26 years of life!! She allowed me to share my health condition and was genuine with her sympathy. She helped me get coverage and made …
Karen Starr-Johnson was great in helping us get insurance coverage we needed quickly for our son. She was very professional and patient while while taking us through the steps. Her calmness and reassurance made the process much easier for us.
Matthew Carter was so sweet, and helpful! I really appreciate the attention, care and patients Matthew had with me.
I was fortunate to have Karen ‘Starr’ Johnson as my agent. She was always pleasant, patient and informative. Karen found the policy that best met my needs. When it was time to update my application she answered all my questions. Karen made …
Savannah assisted me with signing up for new health care coverage today. She was patient and helpful with all our questions and concerns. Savannah was also professional and friendly and made my experience a lot less stressful than it could have been. I wish every broker and customer service representative was like her!
Rukayat Orire was a very big help to me. She gave me all the information I was seeking for my insurance without any problems thank you very much
Antonio Echols is the nicest, most honorable most patient, most knowledgeable and helpful person at the company with whom I have ever spoken.
Andrew Lo was exceptional and went above and beyond to help renew my coverage for the year. I would highly recommend this agent to anyone.
Had a very helpful and knowledgeable Amerihealth representative, Robert Vanderyl. He answered many questions to the complex and important health choices we all must make! Thank you Robert!
Jayne Sneath was very helpful. With her knowledge ,patient and professionalism am very happy with her getting me enroll and finding doctor in the network.
Rukayac Orire has quality personalities, very patient and calm, she listens attentively.
Rukayac thank you for your selfless service
Jayne Sneath was wonderful and very helpful. Very Detailed and made sure I understood the plans and choose right plan for my family.
Thank you Ms. Herrera, you made the enrollment process not only easy, but went the extra mile for me, and built trust by communicating with me afterward so timely.
Had to make some changes to my account, I spoke with Pearl who guided me through all the options and explained each plan with me. Best customer service I’ve had in a long time.
Kaitlin Hunt was very helpful with my enrollment questions. With large companies today it’s very hard to get this type of personal service.
Eric Wood was very professional and helpful throughout my application profess, he helped me understand my plan and other options as well.
I am very pleased with the excellent service of the provider of Amerihealth New Jersey with assistant Andrew Lo. would give more stars if I could. Could not ask for better service. Thanks so much.
Mytyl Salazar was an incredible help to me today. She has the patience of a Saint, I can’t thank her enough!
Terrible insurance company.
Canceled policy got the run around for a $ 470 refund. Billion dollar insurance company Very unprofessional. Never got a refund after being given a confirmation …
Dana Garland has been incredibly helpful during my health coverage enrollment process. I’m very grateful to have her as my broker
Good company and espically Katherine Koblischek who was my agent since january 2022 very helpful person always on top on everything she helped me to pick and good plan,and for 2023 also she picked a good plan,i am happy with their services.Thanks a lot again
Representative: Rukayat Orira
Rukayat is very professional she called be back on time as she promised. She is passionate, energetic and shows that she cares about her customers. She was very patient in thoroughly reviewing the plans with me. I would recommend her each time 🙂
Matthew Carter was awesome. He answered all my questions and offered options to me. Very kind and helpful.
Customer service rep Kenya Barry was extremely helpful with my
re-enrollment. She helped me save money from my previous HC.
plan
THIS FEED BACK IS FOR AGENT I SPOKE TO THIS MORNING, STEVE RATZ. STEVE THANK YOU FOR ALL YOU DID FOR ME TODAY WITH MY RENEWAL MY HEALTH INSURANCE AND LOWERING MONTHLY PREMIUM. EXPLAIN EVERY STEP THE WAY UNDERSTAND. MAKING SURE MY DOCTORS …
Jamie Troup (agent with Amerihealth) was awesome. Easy to talk to and answered all my questions. Very instrumental in getting my application done. Thank you Jamie!
Albert Cameron was superb. He walked me with all my concerns and had an amazing helping attitude. Thank you Albert.
My name is Mitchell Kaplan.I’ve been with Amerihealth NJ for awhile now.On December 5 2022 i spoke with a rep about renewing my policy for 2023.Her name is Essence Wood.Her help was amazing.She was very nice and was easy to understand.Excellant customer service.
I was helped by a very caring, patient and wise agent by the name of Mytyl Salazar. I am extremely pleased with the service I received and highly recommend her.
Stacy Gentry was extremely knowledgeable and professional. She definitely made the process of getting a plan very enjoyable.
Caitlyn Hunt and Albert Cameron were amazing. Both easy to understand, outstanding explainers, and patient. They should be modeled by customer service workers.
Had the pleasure of speaking with Stacey Reed. She was able to help me select a new amerihealth plan. Easy process and would highly recommend!
Silvia Otero was extremely helpful. She was kind and patient. She is knowledgeable and understanding.She gave me a lot of her time.
I called to get a different plan because the one i gad wasnt benefiting me. I spoke with Stacy Genty (apologies if I spelled it wrong). She took the time and effort of explaining all of the different options. I highly recommend her.
Jayne Sneath was easy to understand, and also helpful when choosing a new healthcare plan. Sometimes it can be overwhelming and hard to understand what is best and she was realistic and super helpful Thankyou so much !
Paula Dyer is amazing with follow-up in helping get my father covered with his insurance. It’s always great to have a rep directly speak with you.
Had a wonderful experience featuring representative Mytyl who assisted me with all the insurance needs required moving forward into the new year. Mytyl was informative, knowledgeable, patient and extremely helpful. I highly recommend Mytyl for any help and assistance.
I had the pleasure of working with Alexa Redwine to reinstate a policy for 2023 and she was unbelievably efficient, pleasant to work with, and made the process as stress free as it could have possibly been. Thank you for your help Alexa!
It is great pleasure talking to Dana garland, who assisted so well with all my questions regards to the application completion for health insurance and other benefits. So excited to start with amerihealthnj.
Wonderful experience with Andrew Lo during my inquiry today reviewing Amerihealth options. Andrew was professional, patient, kind and extremely well informed. Excellent customer service is so greatly appreciated! Thank you
It was a great experience. I was worried so much about renewing my health insurance and when I spoke to Sammy Hawkins, she took care of everything. She was my lifesaver!
So today I needed assistance with obtaining a new health insurance plan. The insurance broker Caitlyn Hunt was so helpful, going above & beyond to exceed my expectations in finding a plan that was right for me!
LaSha Steward amazing customer service; went above and beyond to help with new plan while making sure i was getting best deal. thank you. she is an asset to amerihealth nj
I was very happy to have worked with Myra Thomas on renewing my husband’s healthcare coverage for 2023. She was very knowledgeable , efficient and pleasant to work with. Thank you
Spoke with Stacy and she was very helpful and really attentive. Customer service for healthcare can be a little frustrating but this experience was the exact opposite. Would definitely recommend !
Katherine Koblischek made the process very simple and was a pleasure to speak with! Highly recommend her to anyone looking into health coverage.
It was a pleasure speaking with Samantha Hawkins, who was extremely helpful in renewing my son’s health insurance. I’ve always had positive experiences with AmeriHealthNJ customer service, but Sammi’s communication skills, cheerful disposition and business knowledge are stellar!
Antonio Eckels was the rep who helped me. We set a time for him to call me and he kept the time to the minute. He stayed on the line with me, walking me through the process I needed help with. Lucky, Americhealthnj, to have such a person working for them.
Stacy Gentry was incredibly helpful, knowledgeable and pleasant when I was switching from one plan to another. I had loads of questions that she was able to answer, and she also gave me additional information I hadn’t thought to ask for.
Dear AmeriHealth – Customer Service,
I just had the most valuable, trustworthy conversation with your Insurance Agent: Mytyl Salazar. …
Myra “Myleen” Thomas was absolutely awesome to deal with ! The best customer service I’ve experienced in a long time . At a tough time trying to go through a normally painful process Myleen made it simple and spoke to me like a caring friend ! Very good experience and I can’t wait to call her back if I need anything ..
Jaslynn Smith very pleasant and very professional. She found the best policy that Mets my needs. I thank her again very much for all her help.
I called AmeriHealth New Jersey to get some info about health insurance coverage. Savannah made my experience less overwhelming. She is very professional and knowledgeable in all areas of health benefits.
Albert Cameron was a huge help in finding me a new plan. Very professional, knowledgeable and worked me through the process. Thank you so much!!
I had the pleasure of speaking with AmeriHealth agent James Evans and he was super helpful and such a friendly man. I had a question in regards to renewing my insurance and payment and James answered all the questions I had with patience and clarity.
Eric Wood was my agent and he helped me out with everything. He made a tough process so much easier. He’s definitely 5 star.
Katherine Koblischek was absolutely incredible.She was very helpful, and well detailed with explaining my coverage. She was very nice and extremely friendly.
I was lucky to have Antonio Echols as my agent. He was knowledgeable and kind, provided excellent service, and made the process a breeze. Thanks again, Antonio!
Kenya Barry helped me today to renew my health insurance. She was very professional, pleasant, patient and informative. Thank you Kenya, I really appreciated it! ⭐️⭐️⭐️⭐️⭐️
UPDATE: The Amerihealth PLAN looks good on paper but the customer service and claims processing is inconsistent, and incorrect, even according to their own policies. …
This post is from Phillip Antoine: Samantha “Sammy Hawkins” provided excellent service. She took a very frustrating situation and turned it into a pleasant experience. I would recommend her to everyone.
I had the pleasure of being helped by Caitlyn Hunt last month and to my surprise, I was fortunate enough to have her take my call a second time! What are the chances of that?! Caitlyn is professional and excellent with customer service. She made me feel at ease and answered my questions with a smile. Thank you Caitlyn!
I’m so impressed at how professionally and patiently William Jordan worked with my case .He is extremely focused with high skills of job and his patience is incredible. Amerihealth has highly qualified employee as William.This person is in his place .William is five stars representative of Amerihealh company 👍👍👍👍👍 …
James Evans was so thoughtful and helpful in assisting me with all my healthcare plan needs. I wish everyone was more like him. We need more caring people like this to help with such important life decions.
AmeriHealth’s website is frustrating to use and has lots of bugs. However, the Antonio Echols (the agent I worked with) diligently investigated into my enrollment issues across several days. His service made the best of an otherwise negative experience.
after spending several days solely focusing on researching insurance plans to purchase and speaking with mostly extremely rude insurance brokers, amerihealth customer service was a breath of fresh air. I had the pleasure of speaking with Mohammed, he was patient, knowledgeable and helpful even if he wasnt sure of the correct answer.
Katherine K was extremely helpful in navigating the sign up process. This is the 2nd year she has helped us – her knowledge of the plans and options made a confusing process simple. Highly recommend her!
Stacy Gentry was a great help. I was so confused when I called but Stacy was able to answer all my questions. She took her time with me and made sure I had all the info I needed. Thanks Stacy!
Kenya Barry was an absolute pleasure to work with! She was professional and friendly. Very informative, clear and patient as well. Kenya made it a great experience
Felicha A. of Amerihealth NJ, 259 Prospect Plains Rd. is my licensed agent, and is extremely helpful with my Insurance plan. She answers all my questions and calls me back if need be. I Highly recommend her if you need to speak with an Amerihealth NJ agent.
I called Amerihealth NJ to get help with choosing a plan that fit my budget. Cheri Wadsworrh was my agent and she was very pleasant and a pleasure to talk with. She was very helpful in helping me choose a plan and providing me with information. Thank you, Cheri
I spoke with Myleen this evening. She was THE BEST CUSTOMER SERVICE person I’ve ever spoken with at Amerihealth since 2013. I had awesome health insurance (Aetna HMO) for decades, but on January 1, 2013, New Jersey decided for me that I …
Figuring out health insurance is always very stressful for me and I was very relieved to have such patient and careful assistance from Mytyl Salazar. She answered all my questions, explained things clearly, and walked me through the process step by step.
Paula Dyer; Thank You Very, Very much. Your support, patience, and valuable inforamtion took a big load off my shoulders.
Paula was kind, and personable on the phone. I was anxious about what plan was …
HELLO ALL, I had the distinct pleasure of being assisted by Agent Gloria S, she was EASY GOING, POLITE, JOVIAL AND VERY INFORMATIVE. She extended my insurance for 2023 with an updated plan and aided me in comprehending a Financial Form. Thank You Amerihealth and Mrs Gloria, HOPEFULLY 1 DAY HEALTH CARE WILL BE FREE FOR ALL !!!
After a very frustrating morning and numerous phone calls trying to find information regarding Medicare enrollment, I was so happy to get Chavelle Williams on the phone to assist me with my health insurance. Bravo!! Thank you again. You Rock!!
Eric Wood did an excellent job. He is a huge asset to your company. Eric made my experience very easy. Thank you so much!!
Jayne Sneath was beyond helpful to me. She literally saved my health insurance as I was misinformed by someone else regarding renewing it. Jayne took the time to walk me through it on the phone and made sure my insurance carried over to 2023.
Joseph DiComo
Had an issue and spoke with Gloria…she went above and beyond with the help she gave me…a few more like her and you’d be doing just fine. Very efficient, personable and Actually cared about my issue. Very happy…thanks
Mylene Thomas (hope I spelled that right) was an extremely devoted agent. She expressed my frustrations, negotiated understanding with other agents and found me a less expensive policy all at the same time. I would highly recommend her.
I had the absolute pleasure of working with AmeriHealth NJ agent, Savannah Toote. She provided outstanding customer service. She was extremely knowledgeable, helpful, friendly and patient.
Albert Cameron did an excellent job helping me to set up my health insurance. He confirmed that my doctors were in network and when we ran into some issues with the GetCoveredNJ site, he went above and beyond to help resolve the issue.
I have been working with Mytyl Falazer and not only is she professional and knowledgeble but she should be a leader in customer service. We had to speak multiple times due to other customer services reps “dropping the ball” not only did …
I spoke to Kalissa Santo over the phone and she was extremely helpful. She was knowledgeable about the insurance plans and answered all my questions. She was patient and polite the entire call. I was extremely pleased with her customer service.
Thank you Jamie Troup for all of your help with out policy. I am leaving a 5 star rating for the excellence you exhibited in all aspects of our experience with you. Your knowledge, patience, friendliness and competence in making sure all the I’s were dotted and T’s crossed.
Just got off the phone with Jaslynn Smith at Amerhealth. She was wonderful and very knowledgeable regarding the health insurance I have and she explained all the additional questions I had as well. I was impressed with her overall “cannot …
Jasmine Donaldson was very outstanding, knowledgeable and patient while processing my enrollment for Healthcare as well as giving me every updated detail for benefits. …
I spoke with Stacey Reed in regards to my health insurance renewal…and she was absolutely amazing! I think I’ll stay with Amerihealth! Stacey is very knowledgeable and she listened to all of my concerns – she talked me off the edge from leaving Amerihealth. She is an Amerihealth Gem!
My Agent Mytyl took the time to help me choose a coverage that was perfect for me. She made sure all my questions were answered. She was extremely knowledgeable. Mytyl was also very friendly and made choosing a healthcare plan easy.
I needed help with my health insurance as I am insurance challenged, Ha! I made a call to Amerihealth and had the pleasure of speaking with Steven Ratz. Words cannot explain the level of professionalism and clarity in the help he gave me. …
MATTHEW CARTER WAS VERY KNOWLEDGEABLE ABOUT HIS FIELD AND SUPER PATIENT WITH ME! HELPING ME LOOK FOR DOCTORS, ANSWERING SPECIFIC QUESTIONS I HAD, AND WOULDN’T MOVE FORWARD UNTIL I UNDERSTOOD EVERYTHING CLEARLY. AWESOME EXPERIENCE AND ONCE AGAIN, A PLEASURE SPEAKING WITH MATTHEW CARTER!!
Dana Garland helped me choose the right plan for my daughter and navigate enrolling. Even went above and beyond to see if coverage can start sooner. I definitely recommend her
Stacey Reed was amazing! Very patient and understanding of the process. With so many options for Healthcare it was a real pleasure to deal with someone so knowledgeable and professional
Dana Garland was very helpful in providing us with insurance to fill the gap before going on Medicare. She was very accessible and attentive to our needs
I had a very quick and easy experience with Myleen Thomas. In the past I’ve been on the phone for hours just trying to get the right thing done, but she was able to help me within minutes. Very grateful!
I appreciate Katherine Koboischek educating me on my options for open enrollment in a phone call. My questions and concerns were addressed and I learned how to get the most out of my plan, and also about the different out of pocket maximums, deductibles and covered labs. Thanks so much for providing this service!
I would like to give Jayne Sneath a 5 star review !! Jayne was very helpful and extremely knowledgeable. She helped to put my mind at ease going through the process of selecting a new healthcare plan for myself and my daughter ! Jayne was absolutely wonderful!
Great customer service! Lee Waaks my customer service rep was super helpful and patient with my issue. He’s extremely professional and responsive to all of my emails. Thank you Lee for all of your help and patience!
I spoke with a wonderful associate by the name of Jasmine Donaldson. She answered all my questions and established a high level of professionalism. Keep up the good work there at AmeriHealth.
Steve Katz provided excellent service in helping me sign up for my 2023 plan. Did research for me on plans, look up my doctors. Great communication skills. Enjoy my call with him. A plus
Spoke to Mytyl Salazar today and she was a pleasure! She answered all questions and made sure I understood everything before finishing up on our call. She was super helpful!
Jamie Troup is the best agent, the only capable of getting me enrolled where many others failed and hung up the phone on me. she should get a fat raise because took 4 days and was very difficult but she had the know how to do it. five star agent.
I had a pleasure of speaking with Jayne Sneath she help me with my enrollment. She explained my plan, very professional and very nice to talk to. I am glad she is my go to person for my health insurance coverage. Thanks Jayne
Eric Wood was very helpful with his assistance on the telephone. I had called to renew my policy and he provided me with some detailed explanations of my options. Thanks again.
Katherine Koblischek was absolutely AWESOME! she helped me get a new tier of coverage and verified my lower income and she was extremely pleasant and a great joy to chat with! A+++++++++++++ I would love to keep her as my contact!!!
Jaslynn Smith was amazing!! She answered all my questions and helped me walk through my renewal process with ease. 10/10 would recommend her as a broker!!
The enrollment process was very simple and the enrollment agent that helped, Mytyl Salazar, was an absolute pleasure to work with. She was very thorough and knowledgeable. Made getting insurance less painful than normal.
Katherine K. of Amerihealth
Such a lovely person we jell so well when speaking and she melted my heart and made me smile as I remind her of Denzel Washington of how I speak 🙂 …
Ms. Stacey Reed was incredibly kind, patient & informative as she helped me renew my health care coverage. She answered all of my questions, reviewed my policy and health care insurance needs. A true gem and asset to AmeriHealth! Thanks, Stacey!
It was wonderful to speak with Deborah A today, who, aside from being friendly, answered my questions about the new AmeriHealth plan for next year, explained the details of the new plan, and confirmed/processed my enrollment in it. She took her time with me, and it was a pleasure to speak with her. Fernanda A Leventhal
The absolute worst customer service experience I’ve ever dealt with! This seems to be a common issue with Amerihealth New Jersey. I have been trying to get my daughter vaccinations covered for the past 6 months. The customer service …
Mytyl Salazar.
I had the privilege of speaking with Ms salarzar this afternoon she was the best person to answer all of my questions and trust me I had a lot of them. …
Stacy Gentry was a wonderfully helpful agent! I never had a call go so smoothly and be so helpful when dealing with health insurance. Thanks Stacy, you’re the best!
Jamie went above and beyond to help us understand the AHNJ plan in detail and without questions. When confronted with questions she was uncertain how to answer, she researched and got back to us promptly. It made the entire renewal experience seamless and pain free. Thank you Jamie.
I was lucky to work with Alexa Redwine to switch my insurance plan. She was super helpful and was able to explain all the different options with ease which made my decision so much easier. Thank you Alexa!
I had a very great experience with AmeriHealth and specifically Andrew Yo. I wanted to review my coverage for 2023 and he explained my options and noticed that I could be eligible for getcovered.nj. He did everything for me. He made sure I was eligible and did all the enrollment. GREAT customer service and I can’t thank Andrew enough.
I was trying to renew my plan online and then via the automated phone, but was having some problems as neither system could find my information. I selected the option to speak to a licensed agent, where I met Myleen Thomas. She was …
Paula Dyer amerihealth rep was very helpful, informative, patience, very comfortable to work with. It was a pleasure working with Paula. Had an issue in 2021, which had to move up to supervisor. Both supervisor and Paula assisted in …
The customer representative Andrew Lo was incredible in trying to help me with specific plan details pertaining to what ER bills the Emergency Room coverage would apply. He did everything to help me find the answer including asking his …
Excellent service from beginning to end. I worked with Gloria Saez on obtaining medical coverage for my son. She was very knowledgeable, kind and patient during the entire process. Thanks for all your help Gloria.
Jamie Troup is a phenomenal broker who assisted me flawlessly when trying to obtain health insurance. Prior to this experience, I dealt with brokers who outright lied about coverage they were giving me. I was lucky enough to get Jamie who …
I recently switched my provider to Amerihealth NJ and worked with a broker named Katherine Koischek. She is absolutely wonderful. She returns my questions/emails/calls immediately and has been indispensable towards my healthcare needs. I am …
We really appreciate Katherine Koblischek for all of the superior support she has given us on a number of occasions. She always goes above and beyond to make sure we have the insurance we need and to answer all of our questions. I wish …
I can’t yet speak of the actual insurance, we just signed up. (I’ll update the review if we encounter issues though)…However, the rep I spoke to, Jayne Sneath was INCREDIBLE. …
I am in charge of shopping for my mother-in-law’s health insurance, and completely overwhelmed, I called AmeriHealth NJ. I was fortunate enough to get Eric Wood, an excellent customer service representative. Eric helped me to understand my mother-in-law’s best options, and patiently answered all of my questions. Thank you Eric!
I was consistently calling Amerihealth to make sure I was picking the right plan for myself. I called Albert Cameron each time and he was always a huge help and very polite! If you need help and have any questions, I recommend you ask to speak with Albert Cameron!
If i could give fewer stars i would. The customer service rep has hung up on me twice. I called back to confirm it was not my connection and they told me they hung up when they decided they couldn’t help any further. They changed my plan …
I was not looking forward to updating my information during renewal, but I was so lucky because I had Latasha White helping me. She made the whole experience a great one! She made it smooth and easy. She was awesome!
I just called worried about my upcoming enrollment. I was confused regarding some information I received yesterday. I spoke with Kenya Barry and she was so nice from the very beginning. She was able to explain and work out my issue. Hopefully if you have to call Amerihealth you get to talk to Kenya!
I can’t speak for their insurance yet, but I am in the market for a new insurance company and called with some questions. Andrew Lo was so helpful. He answered questioned I didn’t even knew I had! He gave me great advice and really helped …
I have been trying to add my infant daughter as a dependent on my insurance since April 2022. However she hasn’t been added yet, every time I call the rep tells me the same thing that she will get added and I should receive her card in the …
This exceptionally women Stacey Reed painstakely worked with me for an hour and half to share with me the plans available I GREATLY APPRECIATE her professional way of handling my questions and offering the best suited plan for my needs if …
Mr. Eric Wood, Amerihealth renewal agent, rates a full 5 Star Review for his superior handling and resolving a prior renewal error apparently caused by another agent. The error was not being resolved by the originating agent via several …
It is not too often that while attempting to obtain business with representatives over the phone, all of your questions are professionally answered. I am honored and well pleased to publicly share my high-level customer service experience, …
I spoke with Stacey Reed, who was awesome. She helped with everything I needed, made everything clear, and helped me to accomplish what I needed to do. It took some time because health insurance is complicated, but she generous walked me through everything and took very good care of me. Thank you, Stacey!
Gloria from AmeriaHealth was amazing! She was very nice, extremely knowledgable and listened to all my concerns and questions. She filled out my application for individual coverage over the phone which made the process painless and relieved so much stress. I highly suggest calling up the sales department if you are looking for coverage.
I have been working with an agent named Cheri Wadsworth and she has been incredibly patient and dedicated to helping me find the best coverage for my needs! It has been an absolute pleasure to work with her!!! I had the best experience with her.
Dana is very knowledgeable, personable and patient. I had a ton of questions and needed assistance selecting the best plan for my current situation. She was able to assess my situation and recommend the best plan for me. She has been a pleasure to work with and always followed up when she said she would which is major for me.
I am 72 years old, Registered through Get Cover Nj for more than three years and had no problems until July this year when, without any phone call or written notification, they decided to stop paying my medical visits because I am supposed …
It’s always headache time when November comes. I have no idea how to buy the health insurance here, and the first person who didn’t so helpful. And then I called again, I got ANDREW LO. He is very patient, helpful, knowledgeable person, …
I spoke to a licensed rep from AmeriHealth New Jersey, Jayne Sneath today. Jane was sooo helpful! She answered all my questions and concerns. It is so frustrating trying to maneuver through the health insurance maze. But Jane made the …
Kenya Barry was so helpful. She was patient with me, answering all my questions, explaining everything each and every step of the way. She was friendly and understanding and made a very stressful process much easier.
I had a great experience with Antonio Echols. He is extremely knowledgeable about all of the plans and helped me to find the best one to suit my family. His friendly and confident demeanor made shopping for health insurance a pleasure. He …
I have had Amerihealth for over 3 years now and the different choices of plans are super affordable. I have an agent Dana Garland and she is amazing. She takes her time to review my plan wirh me each year during the renewal even though I never change it. She answers all of my questions and is always very pleasant.
Jayne Sneath is refreshingly pleasant and easy to talk to. She was able to explain my family’s health plan for the upcoming year in detail. I had the pleasure of speaking with Jayne in the past, and was pleasantly surprised when she called …
Today I was able to confidently get health insurance for the new year thanks to customer rep Mytyl Salazar. she helped me understand some terms that had me confused as a first time insurance buyer as well as giving me the breakdown oh what …
I am highly elated to have William Jordan. He has very good customer service. He has patience . He is excellent for the job. I am so happy to have him. God bless you Jordan and He will reward you for your kindness and patience. I really, realy appreciate your service.
Thank yo so much.
I worked with Dana Garland and she was extremely insightful and helpful. She answered any questions I have and does follow up calls; which is greatly appreciated. She made the whole process smooth and easy.
Great experience renewing insurance with Pearl. She was so very patient with my many questions & had an answer for all of them. She helped me through every step of finding a new plan & the application. Great sense of humor also. Thanks Pearl!!
I was fortunate to have Alexa Redwine as my agent. She was very pleasant and knowledgeable. I called to update my application for 2023 and she answered all of my questions and swiftly and smoothly facilitated the change I was seeking. Thank you kindly Alexa.
Keith James is a very professional agent. He was very polite, pleasant, patient and very informative. Keith updated my application, very professionally answered all my questions, and made sure that everything is processed. He also found the plan that best met my needs. I appreciate the work of Keith James very much. Thank you, Keith!
Myra Thomas went above and beyond to ensure that my questions were answered. I was very pleased with her customer service and her overall patience while I gathered my relevant document needed to access my AmeriHealth account. Overall, excellent experience with her!
What a pleasant surprise, I was expecting a long, difficult call and instead I got Eric Wood, who was very polite, and listened to me patiently. Eric Wood was most helpful and concerned about some issues I had with my coverage from last year when trying to enroll in 2023. Excellent service! Thanks Eric Wood!
Katherine Koblischek is such a phenomenal agent. She helped me last year and I knew I had to call her again during the open enrollment period. Her patience and compassion are so incredibly appreciated. She really takes her time to review …
Kenya Barry is an excellent inside sales rep for Amerihealth. She not only got my 2023 insurance policy canceled because it was the wrong one. She also stayed on the phone and signed me up for a new 2023 policy. Her service to me was outstanding. I will be calling her next year for the 2020 for health insurance policies.
I just spoke with AmeriHealth agent Albert Cameron. He greatly assisted me in reviewing all aspects of the health plans for 2023 and helped me obtain a sizable APTC (advanced premium tax credit). He was extremely generous with his time and …
A wonderful experience with Katherine Koblischek and Kenya assisting me with finding and enrolling in a health insurance plan. They made the process quick and easy and they took the time to find the best plan for my needs. Very nice and made me feel at ease during process. Top Notch!
I began my Open Enrollment research for 2023 which led me to speak to Chris Dudley from AmeriHealth NJ. I’m a pretty thorough person so I immediately appreciated Chris’s intelligence and attention to detail. In addition his attitude and …
Dana Garland has been our health insurance agent for the past several years. She is very professional and knowledgeable but her kindness, patience and personal skills make her like family. She’s good people.
I’ve recently contacted AmeriHealth to assist me with the process of the renewal of my wife’s current health plan and the eligibility for significant savings via “Get Covered NJ. I was fortunate to have Antonio Echols assist and guide me …
Have gotten endless calls, letters, and emails saying I needed to sign up to renew my health insurance with AmeriHealth NJ, even though it was automatically renewed online; finally responded by calling the number left in a voicemail and had …
I was more than satisfied with the customer service experience I was provided with today from Jaslynn Smith. She answered every single one of my questions and flawlessly got my health coverage plan renewed. She was very friendly and personable as well!!
I had a great experience renewing my insurance today. The broker Jasmine Smith was wonderful. She was very knowledgeable and if she didn’t have the answer she found out. Thank you Jamine for your patience and kindness.
First time enrolling in a private health insurance plan and representative Kenya Barry made it much easier than I thought it’d be. She walked me through my COBRA documents, verified my details, and helped me weigh plan options. Nearly an hour on the phone and her patience never waned.
I had a helpful and stress-free call with Mytyl Salazar during the dinner hour tonight. I am so grateful for her knowledge, patience, and diligence in matching me with the best plan for my needs. She was courteous and empathetic, and she explained everything to me and answered all my questions.
Gloria Saez provides effective, appropriate and detailed easy to understand information. Her professionalism, passion and bit of humor has made her my favorite agent ever since I enrolled a few years ago. 100% satisfied and highly recommend.
Katherine Koblischeck was amazing to work with. She walked me through the entire enrollment process and clarified all my questions to my complete satisfaction. She was very pleasant and patient to work with. Highly recommended and definitely deserves a 5 star rating.
Stacey Reed was Awesome! Amazing! And she knows her product! Health insurance! I told her what I needed and she understand the assignment!!! Give her a raise!!! I really enjoyed my experience with Stacey she should be the trainer of all your agents. All customers should have a one on one consultation with Stacey or any agent!!!
I had the great pleasure speaking with “Albert Cameron”. He’s a rare gem in customer service. He walked me through the health enrollment process and researched the best plans. He was so patient in answering my questions (spent a good hour with him). He went over and beyond in getting me the information. By the way, it’s Wendy.
I have recently been in contact with Albert Cameron a representative of amerihealth. He has been extremely helpful in helping me find a policy and making sure i understand all of my coverages. He was very helpful in finding me the best …
The absolute worst customer service experience we’ve ever dealt with. So my father turns 65 and they immediately stop paying a significant portion of every claim submitted falsely claiming that he has Medicare. My father doesn’t have …
I had the pleasure of speaking with Nora Wallace today , she helped me with everything I needed , answered all of my questions. Nora is definitely a shining star ! It’s been a long time since someone has been so friendly and knowledgeable …
I just called and spoke to Kalandria to do my open enrollment for next year. It was such a pleasure talking to her, she was so helpful, and i enjoyed our conversation, usually i cant wait to get off the phone, but she took the time to …
I called to sign up and spoke with Albert Cameron and don’t have words to describe how helpful, patience and so delightful to speak with… he was such a nice and knowledgeable person. It really made the whole process …
Mrs. Katherine Koblischek has been of great service to us. She always provides valuable personalized advice. She alerts us of any important upcoming changes or news of importance well ahead of time and is readily available to talk over the …
Stacey Gentry was most helpful and concerned about some issues I had with my coverage from last year when trying to enroll in 2023. She called me back, and worked through all the issues with me. A friendly agent, and very meticulous with …
Paula Dyer was absolutely amazing. She was polite, kind, patient she helped me so much with my plan. I was confused and nerves about getting coverage. I had a horrible time finding health insurance and some of the other insurance agents …
I had the pleasure of speaking with Jamie Troup this afternoon regarding my 2023 AmeriHealth Insurance policy renewal. Jamie is knowledgeable, patient and extremely friendly. She made a sometimes very unpleasant process easy and quite …
I just got off the phone with Amerihealth representative Albert Cameron. I was on the phone with him for 2 hours. I tend to ask a lot of questions and he answered them all. He never attempted to rushed me off the phone but spent the time …
Jayne Sneath helped me get my health insurance renewed for the coming year. Jayne was extremely knowledgeable, and very professional she was determined to get me the best possible plan. Jayne was also very patient with me, I had a ton of …
Today I called to update our insurance plan, why have I never used an agent before is beyond me.
Ms. Jayne Sneath, …
What a pleasant surprise, I was expecting a long, difficult call and instead I got Katherine on the line and it was an amazing experience. She helped me get my wife signed up and picked out a plan with us and everything was a breeze, this …
I was blessed to have Kenya Barry to assist me in updating my insurance coverage for 2023.
I could not have asked for anyone better. Kenya worked with the information …
I want to thank Matthew Carter for his superb customer service this evening! I renewed my plan for the upcoming year, he was incredibly personable and very knowledgeable! He answered my questions and chatted with me while gathering the …
Stacey Reed is amazing! She took a lot of time and effort with helping me find a plan that would fit my needs! I first came with an issue of trying to change the effective date so I wouldn’t go through a lapse in coverage and she assisted …