Offering customized environmental management services, Ameriwaste Environmental is uniquely qualified to completely handle all of your waste disposal requirements in the safest, … See more
Read More| Thursday | 8AM to 5PM |
| Friday | 8AM to 12PM |
| Saturday | 8AM to 2PM |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
3894 Texas 6, Alvin, TX 77511
They’re abt the same as what they pick up, trash. Not very good. They make a mess in my neighborhood. Instead of picking up the trash can they will literally reach in and grab individual bags and fling garbage everywhere. I have videos. …
awesome!!!
Great business
Amiriwaste beats all ..
Best company ever
Extremely rude!!
They will work with you
Great service friendly people
1;e
Great place to work …. and our services are great
Very friendly staff and knowledgeable
Very efficient and timely in our waste removal pickup.
Don’t use them!! Worst company for trash pick up. 😡 …
Worst customer service ever, rude and obnoxious service staff. Horrible experience give your business to someone else.
Consistently breaking our trash cans. Rude when confronted.
Trash service is their.business but all you get is.their “Trash service”
Completely rude
Worst customer service ever, the lady in the office is disrespectful
Worker spill trash, and leave it.
They don’t show up then offer lame excuses
The best trash company in the south – your local trash man
Super bad service all the time when they change drivers they don’t know what to do I have to take off of work so they can pick my dumpster
On top of rummaging through my trash, they broke my mailbox when they threw the trash can in it. These people suck
Worst customer service ever and the people in the office suck in so many ways. If you have a choice do not use these folks.
Did not pick up my bagged tree limbs but did pick up my other garbage
They called my wife a liar too lazy to pick up cans on cold day
Always on time.. garbage and recycling pick up. So much better than Republic was for us…
They have horrible customer service, front desk ladies very rude don’t recomend their service at all.
Horrible company. Has no regard for customers and service is awful. There is no professional in that office, they just collect your money.
I’ve been using this company for years and have never ran into a problems with them
Called about my trash being missed, and they came the next day and picked it up. Thankyou for going the extra mile 🤘😁 …
The lady in the office is the rudest person I have ever talked to calling the BBB she needs to be removed from this Business or fired this company refused to give my neighbor Service due to me Canceling my service with them what a joke
Wow. Just plain rude. I called to set up service and get info. Only took about a minute of talking to rude woman who answered to know that I wouldn’t be giving them any money ever!!!!
They pick and choose what they want to take it not the same every week.
HORRIBLE COMPANY! THEY DESTROYED MY BRAND NEW TRASH CAN THEN BLAMED IT ON ME. WHEN ASKING FOR SUPERVISOR I WAS THREATENED WITH HARASSMENT. I WILL BE RESTORED!! AVOID THIS COMPANY !! i KNOW i WILL …
Never have had any issues, The workers always do an amazing work, very impressive!
The phone attendants are very rude. Its been 2 years and I finally decided to write this I never rate but as a monopoly they can treat us as they please.
Week after week trash cans are kicked thrown or whatever they do but trash cans always end up in ditch
Manager was not very Professional and did not offer a solution for trash not being picked up.
Customer service is the worst
Supervisor and employees think raising their voice at you when you correct them on a mistake they made will scare you.
I called today with several questions and Megan was so helpful. She answered all my questions and got us all set up. Great experience.
I can not imagine doing the job they do! Not always perfect and have had to call a few times but overall I commend these hard working guys!
The ladies in the office are always so nice. I called with an attitude today and the manager Jackie was still So nice to me and she solved my problem! Thank you ladies!
If they don’t feel like picking up on bulk pickup day. It is thrown into my yard.
Terrible experience since they took over League City contract. Throw bins and cans around, wont take recycling unless it is packed just right…
It would be really nice if they notifies customers of policy changes. I called to question new changes and they got defensive when I asked why I wasn’t notified.
So mad , I made my payment and they didn’t come to pick up the trash. And the only thing she told me is ” you can pay for an extra pick up “
They’re absolute trash, no pun intended.
Terrible customer service….. Trying to move and have been paying month to month. The office personnel put you on hold for excessive amounts of time. They are extremely rude and are adamant about charging you for quarters you wont at that address
If I could give this company a zero I would, front office rude and not very helpful, I wish I could choose another trash service but, I don’t have an option. I think they forgot their in the customer service industry. I think it’s time to drain the swamp at Ameriwaste of Alvin.
“For all of you out there who are being charged for Recycling in Santa Fe, League City, Parts of Alvin and Freindswood, they don’t take your recycling to a recycling center like they are suppose to. No, instead they take it to the same dump and same spot as the trash in La Marque. They charge you twice. This is from a 3 month insider.”
Garbage company is garbage. I didn’t think the city could find a worse company than Republic. And they charge more on top of it!
Really like our guys who pick up in our area. Appreciate the positive attitude. We don’t see them often but when we do they are so nice and pick up everything.
I can’t help but agree with most of the other reviews. Multiple times I’ve been skipped, called & complained only to be told “sorry, looks like you’re trash will be picked up on the following trash day.”
Iam so mad cuz first of all they made me wait for an answer about 3 days and just to tell me they couldnt bring me a container because my road was bad , yes its bad by the main entrance thats what i told them from the beginning but thru the …
Called to see about getting a Recycle bin and the Lady on the phone was just as nice as could be and got us all set up very professional customer service
Employees collecting waste are not very professional at times when asked questions! Refuses to collect certain trash items when website states those particular items are to be collected!
Truck drove right past me while I was in my driveway looking at them. Turned around at the cul de sac and drive past me again.
Ameriwaste truck #508, League City TX.
Plate # LPP9710 on the truck.
Out and about running errands with my family we stopped at a gas station at rush road and FM 1764 and one of your truck’s was broke down at this gas station and the men who work out in this cold weather were in the broke down truck freezing …
I paid the bill they sent in full online last week the number on the bill was bogus so I went there to see why they still had not picked up the trash was treated very rudely and told I now have to give them another 100.00 to resume pick up.Am currently waiting for a sheriff I am reporting them for fraud.
I was treated like trash when i went there today. They banned me from there after I disagreed with their policy. They were so rude and disrespectful. I guess if you deal with trash all day you start thinking people are trash too…
Rude and don’t fix the problems they cause. All their responses are , there is nothing we can do.I wish there were other trash companies for our area. Unfortunately I’m stuck with this company, because they a monopoly on this area.
I seriously hate their service down to the trash pick up as the ladys who awnser the phone they always pick up half of my trash & throw my cans across my yard! I seen them open up the trash bags & the ladys who awnser the phone aren’t any help as she gives you a fuzz about every thing this is the last place I would ever recommend!!
Will not pick up recycling even if in a clear see thru bag because it’s not in their red recycling bin.
Company damaged my car and house by man-handling trash cans. They play all sorts of games and end up refusing to repair. Shady… When looking for a waste service consider wisely.
THE BIGGEST JOKE EVER, MANAGEMENT IS DOESN’T EXIST. THEY JUST DON’T CARE. CALL THE OFFICE AND TALK TO THE GURL AND SHE CAN TELL YOU STANDARD LIE’S. 83 YEAR’S OLD AND THE WORST COMPANY I’VE EVER HAD TO DO BUSINESS WITH.. INCOMPETENT PUKES!!!
If they don’t feel like picking up on bulk pickup day. It is thrown into my yard. This happens over and over. Rude crew on out route.
they threw away my personal trash can and then left the bags on the road. im mad i want my can replaced
they charge a late fee which is dumb because you pay in advance for service. other than that i like them. i dont know why ppl are bitching about trash cans being messed up. lol…its a trash can..who cares..i have a good crew pick up my trash..they wave and say hello everytime i see them,
The female that answers the phone is rude and uncaring. She told me to go check the website everyday to find a date for hazardous trash pick up. (Which happens to be a microwave). I have been calling for 13 weeks. Ridiculous!!!
Their new tactic is to let your trash pile up and their friend comes in to fine you then u end up calling ameriwaste for special service and they charge you.. you have to be crazy to sue them as they know it will cost you more.so do not let it pile up. take photos and call in the city asap.
IDK why I’m paying these people to miss my house everyday and then I have to call everyday for them to come back to pick it up and thengthen icI from the lady who picks the phone up cause I didn’t know what size trash can I have ? Lol this …
The women that answer the phone think they own the place, they are rude and have no house training, if the driver doesn’t feel like stopping, he’ll lie and say the trash wasnt out, going to pride of texas, this rinky dink company is whack.
Wozzers!! $15.00 Dollar Credit Card Decline Fee meaning your card expires 15 dollar fee, change bank account 15 dollar fee, get a new card number 15 dollar fee…. get the point!! …
At a time when other companies are giving back to the community Ameriwaste using the pandemic as an excuse to speed up the collection process & lower their workload by imposing unnecessary rules in order to reduce operating expenses to …
They care not for your trash cans, my City provide curbside service which Ameriwaste doesn’t do and when they do they toss your cans across your driveway busting them up. I’ve complained and nothing changed, I’ve filed a complaint with City Hall but I think the mayor gets a kick back because again nothing has changed! Horrible company!!
The driver jumped out the truck when my wife approached the guys to ask them to please not leave our cans in the street and copped an attitude with her. Very aggressive attitude, he should be force to take anger management classes. If they would only take the time to do things right there would not have been an issue.
They do a job I certainly wouldn’t want and make our lives way nicer. On time service, week in and week out. I’ve used them for over 5 years and I’m very happy with their service.
To be told we can only email invoices over once as a courtesy on a commercial account is ridiculously insane. We are not getting mail havent gotten mail. Post office has no mail. We just want to pay.
They did not pick up the trash according to their own rules and then they were extremely condescending when I called and wouldn’t even listen to me. Do NOT use them if you have a choice.
Placed 6 empty boxes out from a furniture set on my recycling day. The truck came, I met the gentlemen with cold water, cause it’s hot out and then was told the truck was full and they could only take half of it…
The two women answering the phone refused to answer my questions. They hung up on me and would not sell me service. Very unprofessional for a public business. Will never spend my money with them.
I have been a customer of this company for many years… Over those years I have been late paying on time however I have always paid up even when I have disagreed with the price and or really couldnt afford it. In the last two years Ive …
So many restrictions on what they will pick up, when they will pick it up or how you must have it before they will pick it up its ridiculous. And god forbid if you put tree limbs or trimmings out there! They will reseed and grow trees before you ever meet the criteria for them to pick it up!
Ameri waste makes a person hate having to call and get any help from the office girls. We so miss Waste Management bc with them they don’t treat future customers like crape as well as old existing customers. Ameri waste only stays in …
Avoid if you can. They change their collection policy whenever they feel like it. We live in uninc Galveston County, so we have no other providers. We purchased a very expensive 96 gallon toter trash can that AW has picked up the last 3 …
Terrible service. They leave the cans in the middle of the street, if trash falls out of can while moving it to the truck they don’t pick it up. Driver ignore speed limit in the neighborhood …
Wouldn’t empty my trash can because there was an empty dog food bag and coke box on top of 2 kitchen size bags of trash. Said all trash had to be bagged in the can. I took out the dog food bag and coke box and they drove off laughing.
after years of coming around 3:00 they decided the pick up after Christmas to come around 8 in the morning. Needless to say us along with numerous neighbors were just out of luck. We had our trash out by 9:00 A call into the company got …
On monday 11-21-21 there truck didn’t pick up i called office was closed they call back the next morning & ask what time put my can out .I said 8 she said we had help & it should have been out there at 7v.well i was in my driveway at 7 no truckcame by then or before 8 AM when i put me can out therr & pulled out of my drive
They wouldn’t pick my trash up just because they want it bagged inside my trash can. I cancelled service with them immediately, they are also limited on everything you do and they don’t provide trash cans either.
Not happy with these people. No trash pickup this morning….(I have them on auto-pay) I called and they said my auto-pay transaction failed. I got no call or email. Gave them the same credit card that I have on auto-pay and it was accepted. Of course, no pickup today (sat) … not until Wednesday.
Still not taking all the trash in our trash can. Woman on the phone accusing us of having a garbage can that’s too big, we don’t. Will come back to get missed trash, but not until tomorrow.
Laziest bunch of workers I have ever seen, my 9 year old daughter carried out a bag of leaves that their “big men” said was too heavy for their little boy hands to pick up, and management is no better. Will bring issue up next board meeting.
I called back in October to get a dumpster for the house for long time use. I called June to get a quote again. Lady explained they tried to call and I did not have a voicemail set up which I have had my cell service for 12 years with a …
They’re claiming my bags are white! And the neighbors are black come on provide your own bags with name on it and problem solved! Their response is it’s your neighbors bags like if I know the neighbor is doing it. I’m stuck between a rock and a hard place. #no other servic.
I called to set up a new service and this was one of the worst experiences I’ve ever had. Both of the lady’s I spoke with acted like I was imposing on them. I explained that I was sorry to have to disturb them, however they need to realize …
AMERIWASTE IS TRASH LIKE WHATS IN THIER CANS!!!! Thier supervisors and service staff are rude, they leave trash all over the street, with no respect for other peoples yards or vehicles and I even got solicited by one of their staff for …
Terrible customer service! They said, they can’t do special favors, but I didn’t asking for special favor. I asked them to pick up the trash on the day that was scheduled! They said no there was a car wreck they could not get to us. I asked …
So i call the office because they picked up half of my trash!!! I call the office and she sends the truck back around. When they come they kick and rudely pick the can up and threw it back down. When i asked what was the issue, the driver …
I have been with Ameriwaste for several years. Yes they toss around the trash cans, yes sometimes not all the trash is pulled out of the trash can, yeah the driver and crew can be rude, BUT, and I mean BUT. It is a 3 month service provided …
I would give Ameriwaste negative stars if I could. I’ve lived in Magnolia Creek for less than two years and in that short period there have been three separate occasions in which yard debris was not picked up on a “heavy trash” day, even …
The staff is rude from the office staff to pick up! We have had the close the door in our face. The pick up will destroy even the toughest trash can…What do they care…They Are Not paying for it! Worse trash company Ever! Only reason …
The driver always passes my house by …he tells the office my trash was not out but my hole block signed a paper stating my trash is always out the night before. They still refuse to put up my trash. If I’m not watching him he don’t stop …
This trash service has refused to pick up my trash for over a month claiming that there is no account for my property. Complete waste of time to use them and super unprofessional employees. Wish I could rate them negative stars!
Trash company indeed…
Get this: They made the mistake of assuming my neighbors and my trash were the same group (opposite side of one driveway). they took 10 total items (4 small …
We have a dumpster at our place of business. They are supposed to pick up every Wednesday. They missed this past Wednesday so we called because the dumpster is really full. The lady Megan who answered the phone was extremely rude. When I …
When you call they are rude. They say work orders have been submitted and when I call weeks later I find out it was never submitted. I call about trash not being picked up only to be told they already came and our trash wasnt out! Which is …
The trash company that leaves trash in the street and no longer cooperates in heavy trash day. I can’t begin to say how much worse the customer service is now. Can’t even get my trash picked up half the time. I get it out in time but its …
Apparently when the driver doesn’t want to do his job you get to pile trash up outside and wait till next week. Upon calling to ask why my paid account hadn’t been picked up… the driver LIED and said the cans weren’t out…. so better …
I pay for a service they don’t even honor. They constantly miss my house for pick up even though I put out the trash the night before. The few times they did pick up they threw the recycling into the regular garbage and I spent all that …
I called them after their crew left a bag of yard waste (1 of 2, not a dozen or something) behind on heavy trash day. Employee was super nice on the phone and the bag was picked up later that day.
I called to ask simple information about my account and was greeted with attitude by person on the other side of the phone they take advantage of them being the only people serving my area. On top of that they miss about 2 trash pickups a month.
No trash pick up the past 2 Saturdays and none today. So none 12/21/19, 12/28/19 and 1/4/20. No problem on Wednesday. Called office 12/30/19. Was told driver would be instructed to document the pick up. Maybe they are running late today, but it’s 515 pm and trash is still on the street.
UPDATE: I was called by Ameriwaste and they replaced my small personal trash can. (They had replaced the previous one, too.) I appreciate them doing so. …
I knew my account was past due for one of my dumpsters. The next day was my scheduled dump day. So I drove in the night and placed an excessive $400.00 check payment in their drop box. I owed them $89. This night drop is in total …
Most rude office lady ever. We had service for 5 yrs. They destroyed our garbage can and when we called to complain we got a snotty rude lady that said our can wasn’t the right size this after 5 yrs. of never been told. So told them to …
Had been long time CUSTOMER had to go in hospital, in I.C.U. for 5 day’s before getting in my room. I almost died was bed ridden when got out for long time. I didn’t receive pick up that entire month! Called them they wanted me to pay for …
My lot was assigned 2 address’s for same Property. One is for taxes only other is for utilities & Mail. My driver’s license States one address so I can claim homestead . Not my fault County or City Of Santa Fe assigned this lot 2 …
Worst customer service ever. I called because my trash didn’t get picked up. It was out there the same time as recycle. I was met with some attitude on the other line, no apology for missing my trash or nothing. I usually don’t have a …
This company doesn’t deserve not one star. They have poor customer service. They say that we have heavy trash day but if you put one bag over 6 bags the won’t pick it up. We have trash pick up twice a week and each day they only pick up 6 …
I live in rural Brazoria County and there’s only two companies that pickup trash in my area. Granted the competitor supplies a bin, it only comes once a week. Ameriwaste comes twice a week, offers recycling, and is much cheaper! …
I have a huge complaint. I live in Bay forest.
I left my trash in the same place next to the gate, as I have been doing it for the last eight years. At 8:35 am, the trash truck came, picked my trash, and …
Low quality, no value, and unprofessional. They think it’s funny to throw trash in the street and at parked cars. I have had my car damaged by their carelessness and yelled at just for asking questions. I guess they really don’t like …
Very poor customer service. I lost my credit card that I was using for payment. The card was replaced by my bank. I attempted to change the payment information on their system but it would not go through. AmeriWaste kept trying to Bill the …
Used this company for years, never had a problem. We have excess trash (piles of cardboard, etc…) during the holidays and it’s never been an issue. Whenever I’ve had to call to update the credit card info, they’re super nice. Not sure …
They have been gradually increasing their prices. I started out paying them $109. They are now up to almost $117 three years later. I have had a few issues with Ameriwaste, but they do pick up more trash than Republic Waste Services. If the …
I usually have no complaints. I appreciate that they pick up trash AND recycle at the back door. However, it would be nice if, when they pick up 2 48″ burned-out fluorescent light bulbs and break them in the driveway, they would either …
Ameriwaste started out as a great company, trying to provide a service at a reasonable price. No longer the case! Now that they are pretty much the only company in town, they leave garbage to pile up! They claim the cans you have had for 12 …
Not only do they throw trash and your cans all around your property they will steal from you; during my yardwork I went in for a drink of water and lunch and returned 30 minutes later to my fertilizer being stolen from my yard when my trash …
These folks provided great service to me. I had a pick up truck load of frozen plant debris from the last winter and they graciously allowed me to unload my frozen plants at the facility and one of their workers even volunteered to come …
We have had the pleasure of using this company for many years. The gentlemen on the truck are always courteous and helpful. My trash cans are always treated delicately. We have had no problems with billing or payments. …
Their waste collectors are terrible about picking up anything outside a trash bag of typical size/weight. Bundled up tree branches, bags that are heavier than usual, anything bulky enough to require two hands to pick up — expect to find …
They will leave your trash without picking it up all the time. Recycling is the same story. Then we had a note left on our trash can that says the garbage container is too big. I’m a bit confused because it is a trash can supplied by a …
Credit card on auto bill was expired, it was updated 3 days before billing cycle began. After no trash pickup, a phone call was made asking why and was told it was a delinquent account and was suspended for non payment . They added another $15 and made me feel real sorry. Very disappointed
Was told on the phone we could bring and dispose of some tree trimmings on Saturday from 1 to 3pm. Showed up a 2 PM and checked in at the front desk as the signed indicated. Staff working there tells me they close at 2 pm, I explained …
The WORST customer service I’ve ever experienced. I own a business on highway 6, yesterday our trash wasn’t picked up because a customer parked in front of our bin. I went out to move it and signaled to the driver so he could empty the bin. …
I am disabled and just got off the phone with someone who was no help at all. They continue to NOT pick up my trash. I wish there was another vendor I could use that would be interested in helping someone with a disability that’s elderly.
Many times does not pick up the trash.Last week I took my trash to the other side of the streetAnd
This company has the worst Customer service on the planet! The customer is always wrong. The customer service is so bad we all talk about. They ruin your trash cans and leave them up and down deep ditches. They leave trash in cans. …
Terrible company to work with, would not recommend. Tried calling the office to resolve a straightforward issue, met with an awful attitude from the receptionist, was put on a long hold to speak to the “office manager”, finally hung up and signed with a new carrier.
On two occasions they haven’t taken my garbage, they only checked trailer 36, and I live on 37, they didn’t take my garbage, I’m paying like everyone else, it’s not possible for them to do this I saw them through my camera
For the last 3 month I have to call the office complain because they didn’t pick up my trash they have a very poor service
Too expensive wont pick up other kind of trash because i live out of city limits they charge extra if you live in city limits it is cheaper
This company does NOT pick up trash as scheduled. They have left my trash several times. They pick up others in our duplex which my trash can was with everyone else’s and left my behind once again. Refused to transfer me to a field …
Does not pick up all trash. Have called multiple times and still does not pick up. They state that trash belongs to another home which is uncalled for.
I would give them Zero stars if it were an option. This is the worst company I have ever had work for me. I recently turned them in to the attorney general for damage to my driveway they refused to fix. In addition, I have initiated a legal …
I guess I’m paying these guys $130 every three months for nothing. This is now the 3rd time I’ve had trash out that wasn’t picked up; unlike, literally, every other house on my street. …
If I could give zero stars, I would. Every single week we have at least one issue with this company not picking up our regular trash, that is bagged and in the proper cans. They make a mess when they do pick the trash up, only about half a …
I have lived a lot of places, and this is by far the worst experience I have ever had with a trash company. I am cancelling my services immediately.
I know it seems odd to give high praise for a company that I don’t have a contract with, but driving down the street this morning, I watched the crew on Seahorse near Fairwind Road. The crew had so much energy, RUNNING with their wheeled …
They never pick up the trash from the smaller trash can or anything outside their company trash can
I thought this place was in the business of picking up trash?? Was dropping my kid off at school this morning and one of their garage trucks had just came and picked up. I was in left lane and their garage truck to the right of me. I …
Customer service is horrible, if they miss your trash pickup they have no remorse for the situation they leave you in. After not having our trash picked up on Wednesday due to the holiday you would feel they would see us as a priority and …
Was on way out with trash as truck was coming down opposite side of the road, had it out there before they turned around and came down our side but the driver still refused to stop. I understand 0700 is the time they want it out, but to …
I’m y my wits end over the mess I have to clean up twice a week after trash s collected. Trash in the street half way down the street, cansare NEVER completely empty an carelessly thrown in the general direction of the house they were …
Refusal to pick up for several scheduled pick ups to which i had to call each time to be told it would be soon. when it finally gets picked up on an unscheduled day after not being taken a note was left say not to use the same 2 cans i have …
Lazy and pathetic! Won’t take a full can of recycling (non bagged), because there’s a 1/4 bag on the side. You required bags during COVID, changed the rules so they weren’t required, have been taking my bagged recycling for 3 years, …
I was helping my cousin haul off some junk. Apparently Ameriwaste allows their customers to bring 1 truck load of trash a month to dispose of with out adding any cost, pretty awesome. My trash pick up company does not allow that, wish they did.
We used this service for several years, and they were on time which was a plus generally speaking. However, they refused to empty one of our trash cans, claiming it was too large. It is the exact same trash can all the people on our street …
We have had a Account for 5yrs. All of a Sudden they stop picking up our trash. So we contact them and a lady Very helpful has our trash picked up. 3 days later our trash is not picked up again. So we call again dealing with a different …
This was the only trash disposal service I was able to find for our address, which really sucks because despite having our cans out on time they just don’t stop to collect it on our pick-up days twice/week because we live out in the county …
Update: Supervisor called and said he would handle the driver. He also sent someone out to pick our trash up the day after the incident happened. Overall the initial experience was awful, the supervisor made it right. …