Our reputation has allowed us to grow into the most prominent Internet, Telephone & TV provider in our central Wisconsin service area. We are Amherst Communications, and we are the … See more
Read More| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8AM to 5PM |
120 Mill St, Amherst, WI 54406
Bill keeps on increasing
Great service.
Excellent, fast, reliable service and answers.
Great service and never have any issues!
Can’t tell u how many nights I can’t use the internet because it is so slow it is just junk past 10
Why does Amherst Telephone Co. charge bundle subscribers for a phone line when the phone line is not provided?
These are really rude passive aggressive people who only care about money. If you have any other options – AVOID!!!
Let me say this amazing customer service. Extremely friendly. Thank you.
Very helpful in the service crew is very professional.
Great reliable service. Quality internet. Great customer service.
Never had a problem with the basic internet. Staff are always super friendly when i call.
Installation was a breeze and technicians were great!
Incredible company to work with. Not only do they offer fantastic services, their staff is fantastic as well.
None of the bundles we qualify for. The $74.99 internet we can’t get. They add on $30.00 more to the price. I don’t see any new bundles for us!
From the very beginning, Amherst Communications has been efficient, friendly and accommodating.
Love working with this company. They are quick to respond, friendly and I have never had any issues.
Thank you guys for being awesome
Hands down, best internet service I’ve had and that’s been many! Always fast service, always customer service. Thank You Amherst Telephone!!
The installers were fantastic! Friendly, knowledgeable, efficient, couldn’t ask for anything better!!
Amherst Telephone Company was amazingly professional. They got me hooked up fast and I love their services!
We are lucky in such a rural community to have the ability to have Fiber internet, what a difference. The field crew is very friendly and thorough…thank you guys for the upgrade 🙂 !!
Amherst Telephone provides a great service. I’m so glad that they provide my internet service (compared with other internet providers I’ve had). I have had zero issues with their services.
I can’t say enough about the wonderful service Amherst Communication provides, from the installation techs to customer service. Highly recommend.
The young Men who came out were very helpful, cordial, professional and kind.
I highly recommend Amherst Communications for your Telephone and Internet needs.
Just a very positive experience all around. From the initial site survey to the final fiber connection the customer service has been fantastic. The speed difference between fiber and the DSL service I had from TDS is night and day. The low …
Just want to say a Big Thank-You to our service guys who came out and made our house wireless ,made sure computer and printer were working before they left. They were Great. Really love your service! ! wanda
Very professional and super quick installation! The entire team was great!!! So happy to have this upgraded internet.
$75 just for the basic internet!! Another $75 for BASIC cable, thats pretty steap, Charter is way fast and way cheaper. 25 dollars for a tech to come to my house less than a block away for not even 5 minutes to plug in a wireless router?My …
I can’t say enough about how polite and professional the installers were. They were on time, and in and out within fifteen minutes and left no mess for me to clean up. Thank you
The women I spoke to on thursday July 16 at 9 45 am was absolutely amazing. She answered my questions and as so very helpful. I am so grateful to have a small town telephone company who sincerely cares about their customers and thank you for having a real human being on the telephone line.
After multiple attempts, we can’t get anyone to call back about burying this wire thats been laying across our driveway and randomly laid/draped over trees in our woods since DECEMBER. Even offered to pay for a excavator out of our own pockets… STILL NO RESPONSE.
I cannot tell you how many times my internet will go out or my TV’s freeze where no sound but the picture is frozen. If I had to rank the service I would say “poor”. Now I am relocating and was just told because I have to leave the area …
Fantastic customer service! Install was simple and easy. Everything expected and more! Great experience.
While we are relatively new customers we are “over the moon” with the internet service provided by Amherst Communications. They are very responsive, friendly and accommodating.
I got to visit their installations a little while back and was impressed at how high-tech their hardware is given the size of the organization. Their techs really know their stuff, and their prices are very reasonable considering they’re …
Just when we thought there would be no internet in our service area in the town of Farmington BOOM!! Amherst Telephone so helpful, polite and quickly provided us with internet service. Everyone in the company treated us with respect and …
Best customer service and install teams around!
I am so glad I switched to Amherst Telephone for my computer and my phone. Bill is cheaper that I paid for just the phone. Love that I do not loose my computer in bad weather and it’s faster than my old service. Plus I have unlimited …
I have been a fiber customer for 4 years now and only had one service interruption. It was after hours and the call center picked up, took my case and did some checking. A few minutes after getting off the phone i was called back and …
We had TV/Internet/Landline installed in our home and we were very satisfied with the service. They were very quick and efficient. Would recommend them to all my friends.
Both the customer service people and the install techs are fantastic and very helpful. From the work outside the house to the in home install, they kept me informed and answered all my questions.
Tyler and Adam deserve WAY MORE than a 5 star. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Both were polite – friendly – quick – efficient – patient – thoroughly explained ‼️‼️ …
Would be one star if their customer service team wasn’t so friendly. I understand COVID has created additional complications and with a lot of people working from home you must be busy, but if it takes 2 months from initial set up call to …
The installation process was quick and the technicians were friendly, knowledgeable, and explained things well. Great customer service!!
Our cable box went out. Early next morning called it in. By 11a.m every thing was fixed. Otto the tech guy came installed new box talked me through until I felt comfortable with it. We’ve been customers of Amherst telephone company …
Amherst Telephone has the best Customer Service around. We couldn’t be happier with them, so glad our Township of Bevent pursued getting them to install fiberoptic lines. When contacted, they respond immediately and always willing to …
I cannot recommend Amherst Telephone Company enough! Their customer service and their responsiveness is unparalleled. I have been in regular communication with them since summer when we started discussing fiber being laid to our area and …
Our internet connection went out this morning, and I called Amherst Telephone company to troubleshoot. They were incredibly friendly and helpful! Within 10 minutes a service provider was at our home and replaced our equipment and made sure …
Adam and Tyler came out to my house to install fiberoptic internet while my sister was taking her final exam for her college courses, the wifi went out and she mentioned she was going to have to pay to retake the exam. They left and came …
I have had many problems with this place I’ve been living in the same house for 7 years and still have not got fiber optic still have copper cabling, and even with the fiber optic I’ve seen around the town, it does not reach the quality of …
I just wanted to say thank you ,thank you ,thank you!
I called a few months back inquiring about getting service to my brother-in-law’s house who is moving into the Waupaca area, I was told that because of the …
The company was prompt at scheduling for installation into our home and the technicians that came to our home were very friendly and knowledgeable and they were super quick at getting things installed and thorough in answering any questions I had!
So happy to finally have a great internet service! The staff was great, followed though on callbacks. Excellent service!
Very personable and friendly service – my interaction with Amherst Telephone Company has been fantastic thus far. Everything from the initial call, communication leading to the service appointment, and the installation team that came to my home – it’s been great dealing with a local company.
For many years we used a phone carrier for our internet services at our home. We felt the poor customer service and slow internet (that is, if it worked) was something we just had to “deal with.” So I write this review to show my …
The people I have worked at Amherst Communications have been great throughout the process of signing up all the way through installation. From the office staff, who gave me all the programming and Internet information, to the crew who …
Excellent service all around. Customer service staff and installers were all great, helpful, super nice. Very quick and professional install. Explained everything. Set up internet using my own mesh router. Everything was working great when they finished.
Super fast install by two fine gentleman! Completely respectful of our house. Asked lots of questions and made sure our internet was solid before they left. Also gave us some great insights into the city. Thanks so much, Adam and Tyler!
We have had internet service for over 20 years and question why I stay every time I have to contact the office for assistance. I believe in keeping my business local however for cost and lack of service really need to look for new provider.
We really appreciated the installation expertise of technicians Adam and Tyler – professional, knowledgeable, and friendly equals superior customer service.
Great quality of service — they have always been reliable, I have had next to zero issues with down time or low bandwidth. They have also done an excellent job with providing fiber to rural areas.
Amherst Telephone Co has been our phone company for 40 years… They have always been so accommodating for my family and all our needs..Our recent issue/need was quite a large project, They helped us so much that I can’t explain our …
The installers were fast, efficient, they provided all the education on the use of the Internet, they set up my TV , my phone . They were very pleasant and made sure I was satisfied with the service before they left. You can be very proud to have them as employees.
I don’t normally provide feedback to businesses however I felt compelled after receiving outstanding service from EVERYONE at Amherst Communication!
Moving to WI from AZ was a big ordeal but one area I received exceptional …
Adam and Jacob made the installation seamless and friendly; they checked in with time estimates, explained the process, and were incredibly helpful. Excellent people! …
We had a great experience with Amherst Communications. As an owner of a newly constructed home, we wanted the fiber optic cables in the yard before the landscapers. As soon as the ground thawed, they were here. And three days later we had …
Office staff in Amherst (actual humans you talk to when you call!) are very helpful and friendly. Installation crew also very good—knew what they were doing and very friendly. Delighted to have excellent (fiber optic) WiFi!