Amplex Internet

Telecommunications, Amplex Internet

Amplex Internet provides ultra-fast fiber optic service plans to many areas in Northwest Ohio. Please visit our website for the latest fiber routes. Amplex also uses the latest in fixed-position … See more

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Amplex Internet Reviews ( 99 )

  1. Been a long time customer for 3 yers plus and there company made a fault and refused to make it right there customer service refuses to wprk with you for any reason and the company wil not help in any way

  2. I have had them before so got them again I never got a bill but shut me off with no bill and when I called we’ll been having problems with google ok so why punish your customers

  3. They have been wonderful. Whenever I have had a question, it has been answered without any problem. Very dependable service. Couldn’t ask for any better!

  4. Normally no issues. But when there are issues, you are dead in the water.

    Update. They came and fixed our service the next day! Wish I would have thought to tip the guy.

  5. Thank you amplex, I called because our internet was slow and cutting out . We had a service guy here within 2 hours and problem fixed . Thank you!! Best service ever!!

  6. Constant slow speeds with no solution after over 24 hours of active phone time with techs over the months. Seems to be consistent throttling of our connection.

  7. My family is paying 80$ a month on your “best package” meaning your best connection will be a typical 1.4mb to 556kb when I have 2 others on the internet.

  8. Went from Frontier speeds of 1.5mb down .3mb up to 25mb down to 3mb up ! First time ever having broadband at my house !
    Thanks Amplex

  9. this has been the best internet so far out my way in the country. And i have tried many differnt types of internet out my way. Therre tech support, was right there for anything and customer service was friendly and new what they were talking about.

  10. Our WiFi on bad days will shut off and come back on within the matter of a minute. It’s so frustrating trying to get them to fix it. The answer given to us was, “Trees are blocking the connection” I live in a rural area and there are not …

  11. The tech setup, customer service, and quality of the Internet is phenomenal! And I live out in the boonies… Streaming, downloading is more than sufficient, if you’re reading this dont overlook, get amplex and see for yourself 😁 …

  12. Reliable speeds and decent price when compared to prices in Toledo. Wireless price isn’t great compared to some fibre connections in Woodville but wireless serves a niche market.

  13. I am very impressed with the service. Install crew was very professional, internet speeds and service has been fast with no connection problems at all. Very happy with this ISP. I love that they are local.

  14. Customer service was great. The technician was awesome with answering questions. My internet has been the best we have ever had. Thank you Amplex with the wonderful service!

  15. My choices for internet are limited since I live in the country. We had Frontier and the internet wasn’t fast enough to run 2 screens with Netflix at the same time plus we had to have a landline to even use internet. Our bill went from $125 a month down to $50 and we have had no issues running all of our devices.

  16. Have had these guys for years and never had ne problem until they upgraded this last time and I am now being over charged for a mistake on their end and when I called to find out y I have a past due balance when I have paid on time each …

  17. I just switched from a satellite Internet provider to Amplex and I am very happy with my decision. The installers they sent to my home were very professional they worked extremely hard is some very nasty weather to complete my installation.

  18. My internet went out at 1:30 in the morning. Amplex website will not load ,and their phones are not working. Send a message in Facebook Messenger no response there either. And it’s a holiday weekend so probably nobody will be in until Tuesday.

  19. Freaky fast fiber optic! Customer service is local, unlike Spectrum or other providers a thousand miles away. Installation tech was helpful and courteous.

  20. We’ve had amplex for years. Then out of the blue my phones quit working. They had been out 5 times to “fix” them. They kept blaming it on my equipment so I bought new phones put in a new outlet and still nothing. When I called the 6th time …

  21. It was decent at first but declined as time progressed. If I have anything downloading/updating/uploading, even just my phone apps, nothing else works because the connection can’t seem to be able to handle being used by more than one device …

  22. Far too many issues and excuses. I realized as I read through the reviews that my story is very similar. I have heard just about every excuse this company can conjure up. Most of the time after several calls to tech support they will …

  23. Just want to give a big shout-out to Amplex Internet. We have had your service for about 2 years now and I am so impressed. I refer everyone to you when they ask me who we use for internet. We have four people in our house who use numerous pieces of technology all at once and your service never skips a beat. Thank you, thank you!!!!!

  24. Internet use to be great, however Ive been having trouble for the past 2 months about and have seen how bad the customer service is. Speeds are slow and cant support even 2 people, despite the netflix settings being set to medium, and QoS …

  25. I did the research and found that Amplex was the best both financially and for service quality for our business! The installation was seamless and was quick! Good service from a local company – what more could anyone ask for!!

  26. Amplex used to be good. Now it’s so lousy. It is constantly dropping. I use my phone and will be the only one using the internet and I lose the connection. Speeds ARE NOT what they advertise and we’ve done plenty of speed test with alot of …

  27. The worst customer experience I’ve ever had. If you have any option other than them, go with it. In the latest rendition, I called to complain that even though I have the fastest speed internet the tower they had me on could support, our …

  28. Wonderful company!! Would highly recommend. With everything going on, the 2 gentlemen that came couldn’t come in the house and had to instruct me from the inside on what to do. Very patient and helpful. Great service and cost and very fast speed for internet

  29. We are extremely happy with our recent installation from a recommendation from our parents! The technician was great and provided quality work! We are excited to have such a quality internet provider!

  30. Terrible service. Tried to get an install, tech came out, tried one spot on the house. Said he couldn’t find a signal. Walked to the neighbors yard, found a signal then left. Supervisor comes out, tries the SAME spot, says he can’t find a …

  31. I would rate the service at a zero if possible. Have had issues with connectivity since day one over a year later still the same problems. Took 3 months to get a service tech to come out to the house to look for a solution. Tech came in …

  32. Amplex is great, until there’s a problem. When they send out a tech he’ll show up outside the scheduled appointment time when you aren’t home. You’ll be told to go drive and get the parts you need and fix it yourself. Amplex is the most expensive internet provider with the slowest speeds, and virtually no customer support.

  33. Amplex was my ISP for two years. I was only able to get the lowest speeds due to line of sight issues. Apparently the equipment for faster speeds had less range. The low speed internet was awful. I rarely had a stable connection. …

  34. I’ve been a customer for several years and have been treated decent, which is all I ask. Over the years there have only been a couple of times that my service has been interrupted. Each of the problems were taken care of quickly. Actually …

  35. I have been waiting nearly 2 years to be able to get service from Amplex, and finally after the addition of a new tower I was able to get it! I was so happy to leave my previous terrible provider behind. My sister has been an Amplex …

  36. Have had no issues with service overall. When an issue has come up they have been out to fix it the same day or the next day first thing. Customer service we have had has been nothing short of amazing! Recently was having an issue after a …

  37. This place is a joke . For any landlords out there please beware. Amplex will mount anywhere including roofs side of houses mobile homes and state it’s up to the tenant to get permission. The management gave me a call and stated it’s not …

  38. We live in the country and NO ONE else comes out here at all. Amplex first came out last winter and spent hours in the freezing cold and wind trying to find a signal for us. Just recently, we had some issues with signal and they came out …

  39. I have always had a good experience with Amplex. When I lived with my cousin, she had Amplex, and I was able to help pay the bills. Amplex has friendly customer service representatives. I had no problem getting set up in my own home. The …

  40. Just signed up, What an awesome experience from the first call. Within 2 days they sent Tim to my house to do my install. He was on time, polite, and carefully installed everything. He took care to hide wires and it showed he truly cared …

  41. Amplex saved me!! With the recent Work From Home order, I was desperate for better Internet speed. We were only getting 1.5 Mbps down/.3 Mbps up from our previous provider. I just always figured that’s the way it was out here with no cable …

  42. Back in January we had Amplex out to switch over to their newly available Fiber internet. The techs were here a couple hours and installation seemed to run pretty smoothly. I have no complaints. I highly recommend Amplex to anyone wanting reliably fast internet. I’m also quite proud to support a local company.

  43. Worse tech support. Amplex internet has been a problem frequently. Just pent an hour on the phone with a tech and could not speak loud enough to hear. Asked several times for him to speak up. Was obvious working from home with other …

  44. I’ve always been very happy with our Amplex service. We have the $54.95/mo package and are able to run our computers and Roku at the same time. We do not do any online/interactive gaming so this package fits our needs. Customer service is …

  45. I pay the cost of a small business for MY HOME! I was told I had to pay this if I wanted good service. Well, I still have problems every time the wind blows… Tech support is a joke. They tell me to do everything I already did – unplug, …

  46. Amplex was really helpful when it came to setting up the service, and they have always been responsive to service inquiries. For living in the back of beyond, I didn’t expect to receive anything other than satellite internet. But Amplex …

  47. Service Tech that installed set up was very professional. Pricing is not as desirable relative to speed from Spectrum but in my new area Spectrum was not available. Great service for the remote country area we now live in!

  48. Service response time was awful. They came to service existing equipment and said they had to come back with a bucket truck because I have a metal roof. 2 weeks later they were back with proper equipment and drop a 3/8” ratchet with a deep …

  49. I live in a rural area and internet service is very sketchy. Speed problems, streaming and buffering issues. All of these before switching to Amplex. The installation was flawless. Set the router up to where I get great coverage throughout our 2800 square foot ranch. Couldn’t be happier!

  50. Starting 2022 off right by making some changes and my Internet was on that list. I went with Amplex and I have to say I’m loving it. The broadband is working great. The tech that came to do my installation was very professional and answered …

  51. Great customer service. Fast set up. the start up process and date of servie was set up so quickly. They reall went above and beyond with their services they have to offer. I would highly recommend Amplex to everyone its available to. Overall 10/10!

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