Andalusia Health

Andalusia Health

Andalusia Health, a 2005, 2007 and 2011 recipient of Thomson-Reuters Top 100 Hospital designation, is an 88-bed acute care facility that has served the heart of South Alabama since 1966. Andalusia Health is also accredited by the Joint Commission. We offer a wide range of diagnostic, therapeutic, emergency and surgical services, including cardiology and heart care, pulmonology, digestive health and orthopedics. Comprehensive Cancer Care is available on Andalusia Health’s Campus with services provided by 21st Century Oncology offering Radiation Oncology and Sacred Heart Oncology offering Chemotherapy and infusion services.

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Andalusia Health Reviews ( 95 )

  1. It just seem like I’m not wanted here.because the nurse that came in an checked on me looked like she was mad cause she had to do something a I was put in a room that hadn’t been cleaned or changed. What kinda hospital is this. An don’t get …

  2. They came to me when I was icu telling me I owe them money and I need to pay it and I gave them my credit card and paid and at the time my family was there listen to what they done to me and she said she was only doing what her boss told …

  3. I was at the hospital with my gf we stayed in there for 2 hrs today the doctor had to be hunted down to come see us then when he came in he was a but hole from the word go he never looked at my gf when she told him what was wrong with her and said what do you want me to do he is very rude!!!!!!!!

  4. A week after taking a drug test and not hearing nothing back my company calls and say they never sent it off… this is the 3rd time this hospital has messed up with paperwork

  5. Had a very terrible experience working here will never go back. If you are in the medical industry and you are Afro Latina, Hebrew, or Any person of brown ethnicity do not bother to work here.

  6. E.R. absolutely horrible. Had to wait almost an hour just to get a room in the back an another hour before I even saw the doctor. 10/10 would not recommend. It would be better to die in the comfort of your home.

  7. Do not attend this hospital unless you want to die, lose a limb, or be completely ignored. They will use you for your insurance/money. They will not treat you. They will act as if they are better than you. They have no idea what they are doing. Please, for the sake of your life. Do not attend this hospital!

  8. I had surgery fri. Morn., all nurses and doctors were very kind and caring they took very good care of me during and after surgery. Would highly recommend hospitals and staff.

  9. This place is the worst you can hardly get any service, the people don’t check on you what so ever, I have been here for 5 hours and have barely had anyone look at my friend I brought to the hospital. The staff is terrible, I’m disappointed …

  10. For a regional hospital, I was very pleased. I had to stop in the ER, while traveling through town. The staff far exceeded my expectations. The service was quick and caring. It was a very positive experience.

  11. Recently had an emergency visit to the Andalusia hospital, wow what a well run facility. Minor finger trama, was admitted, xrayed, dressed up the wound and had prescriptions in hand on the way out the door in 1 hour 25 minutes. Last time I …

  12. First impressions could be nice. My wife is a diabetic with extensive conditions. We have been to several hospitals on her behalf for extended stays. The Andalusia Hospital was not only ill prepared to handle her condition when she was …

  13. No star wasn’t a option……be warned!!! In order to be seen by ER Dr you ring a door bell to be seen by a triage nurse whom will take you to room…..my symptoms was heart issue, swelling and tight chest took them hour to ask who was …

  14. I wish I could give this place zero stars. I took a travel assignment there and stayed one day. the unit Manager was so disorganized. the employees were rude and jealous of travel pay. they still do paper charting, didn’t have respiratory …

  15. My 2 year old grandson was admitted into the e.r. with a 102 degree fever. The e.r. doctor was rude and told my daughter in law he did not know what to do since he just had a fever. 530 am at 1030 am she is able to get him in to see his …

  16. I had an EGD by Dr. Day. Excellent service from all of the staff from the time I walked in the door to register until I left to go home. I would recommend Andalusia Health to anyone looking for excellent and professional health care.

  17. Used the ER on Friday 13th 2018 for my wife Hilda. The only gripe I have is the way you are handle when you arrive, they let you wait in the waiting room until they decide to take you. Should something be serious they have no way of knowing. This needs to be changed… Quickly…..

  18. Went to the ER they said that I was trying to have congested heart failure they put a monitor on me and then they gave me a shot of Lasik to get the fluid off me I had to get up quite often to go to the restroom they hooked me up twice and …

  19. I really wish there was an option to give them 0 stars, they don’t even deserve 1 star! 😤 This is the sorriest hospital I have ever visited! They have major additude issues (the nurses especially) and they take their precious time no matter …

  20. Very well organized n professional, from Outpatient Surgery Pre Admission, to Communicating with local physicians allowing me, the patient, to feel more relaxed. Thanks. Tom Byrne

  21. My wife who is very sick and our two sick kids one who is a toddler went to the er today and seen Dr Deborah Hebert today in the er and and were treated very badly and very disrespectful I’m appalled that a health care provider would have …

  22. Very over priced for mediocre care. Some of the nurses are very friendly but when I was in the er I had to ask to actually see the Dr. He was irritated by my request although he sent me a bill for $500 and the er bill was $1400 for 3 x rays …

  23. I don’t have any complaints with the Andalusia hospital,nor do I have any complaints with the doctors or the nurses. my complaints are with Dr. Wells OBGYN clinic front desk staff in Andalusia . They are nasty with their patients ,they …

  24. Horrible care facility. I entered the facility with my left index finger sliced open to the bone. I waited for over an hour and a half to be seen. Finally was put into a room just to watch TV for another hour. Finally a person come into the …

  25. This place is the worst. While there are SOME very caring nurses and doctors, they don’t seem to be around often. Treatment is slow and drags on longer than it should. The air filters in the rooms are COVERED in a thick sheet of dust. Can’t …

  26. The emergency room staff is awful. I came in with severe head trauma and was not seen for an hour. No one even checked on me in the waiting room and that is a state requirement with head trauma. I was bleeding all over the floor and …

  27. I wish I could give this place zero stars!! Do not waste your time going to the ER if you are bleeding out. They have no concept of what the word “emergency” means. The incredibly rude girl at the desk that had the nerve to roll her eyes at …

  28. I had surgery here on Tuesday. From the ladies I met on Monday for my preop work until I had surgery and left on Tuesday…everyome the nurses and doctor were wonderful. Thank you for doing a great job❤

  29. Had aVERY nice experience at the Radiology department at Andalusia Health!! Called back 15 min before appointment. The ultrasound tech,Jason, was very nice and professional!!

  30. Stayed there in early June for 5 days due to surgery. Took my pillow with me because hospital ones are horrible. About a week after I got home, started noticing bites on me. I thought it was fleas since I have 2 dogs. IT WAS BEDBUGS! Still …

  31. If I could give 0 stars I would. Dr Hebert in the ER is rude and wouldn’t let me tell her what happened. She said “I don’t care” and walked out

  32. If there was an option for 0 stars I would give it. First off theyre the MOST inconsiderate hospital me or my family has ever had the displeasure of being sent to. Secondly theyre not a hospital, theyre a band-aid station. They don’t even …

  33. My 75 yr old mother was seen here and diagnosed with a very severe UTI, so severe she was slurring her speech and dropping things. It took 2 hours before they started any antibiotics or fluids. She was told a ambulance could get her back …

  34. Really should be a zero!! I gave birth to my 3rd son at this hospital. Very very very unprofessional. This place is not equipped to care for newborns. My week old son still has 8 different little cuts in his heels from being poked for labs. …

  35. For those who need to know and won’t encounter rude employees. When you go I , ring the doorbell and a nurse will call you back. Both times they’ve gotten me back pretty fast and got us out fast. Only good thing about this ER. …

  36. I really wish that you were able to give zero stars. This place doesn’t come close to deserving a half of star.
    Yesterday while visiting our camp in Alabama I became very ill all of a sudden. …

  37. I had hernia surgery this morning in the outpatient unit. The place was spotless, staff were extremely nice, professional and very helpful!! I wish I could remember their names so I could publicly acknowledge them. I would recommend this …

  38. Billing is awful. I have a balance from 2020 that did not get processed through my insurance correctly.
    I have called and provided complete documentation twice via USPS. …

  39. Larry had a procedure Monday morning and couldn’t have had a better experience. The nurses and doctor was all very efficient and friendly. They were absolutely the best. I would highly recommend this facility to everybody. Thank you for the care we received.

  40. Went to ER was taken back quickly. The gentleman was very polite and kind.
    The nurses was not. She was using the needle digging around saying I can’t get any blood as it was pouring out and she had to wipe it up. …

  41. My issue is mainly with the ER. I went in with serious breathing issues and the flu. First off…the room was not at all clean which was disturbing! Next they took their time as I was put on a IV for my medication. They left me there …

  42. I had an outpatient surgery procedure recently. The entire staff was friendly and professional. Pre admittance and day of admittance went smoothly and surgery was a success. In and out in just a couple of hours. …

  43. I just had my colonoscopy and EGD. The addition was fast and uneventful. In the outpatient surgery the room was clean and the gown and towels ready. The nurses were very polite and professional. The anesthetist came to my room for final …

  44. Had a child passing out having trouble breathing. Passed out while i was trying to help her walk in asked for a wheelchair and some help and the receptionist rolls her eyes not only once but 2 times even when my wife shows up. my wife said she did the same thing.

  45. Could not have been happier with this place. We were in the ER for quite a while, due to the rooms on the second floor being full. But once a room became available, they moved my wife right up there. The nurses were very helpful, …

  46. It was ok a wonderful experience,the labor room was big.
    We got treated good,The hospital fed me and my husband,hospital gave him a free mask, we received a upgraded meal with sparkling grape juice champagne bottle …

  47. I had the best birthing experience! All the nurses, Dr. Carney, and Megan provided me with excellent care. The EVS and food services were very kind and did great job as well. I plan on having more babies and will definitely have them here at Andalusia health!

  48. My husband has had 2 procedures here in the last few weeks. Both times we had a great experience. Staff was friendly and helpful. Instructions for discharge were detailed. The outpatient surgery department and OR staff were great!

  49. The ER registration is awful at Andalusia Health , unfriendly, and has an I don’t care about you attitude. They roll their eyes, get snappy with you and make you want to lose your religion. I’m leaving going to Enterprise where I know they …

  50. The staff in outpatient and surgery did a fantastic job. The were friendly and kind and took great care of me. The nurse who took care of me during surgery, explained every well and Anesthesia and the tech were all professional and kind! Thank you, your team did a great job

  51. Just got home from outpatient surgery. All went extremely well. Nursing care was great. Anesthesia, operating room and recovery personnel were great. Great directions for aftercare from Dr. Wells. I stated to my wife as we left, we’re so lucky to have such a good facility locally.

  52. Had surgery a week ago. The outpatient and surgical staff were excellent! As anyone, I was very nervous before the procedure. They put me at ease and made the surgery very, very easy! Thank you, Andalusia Health!

  53. By far the worst ER ever. I went in because I don’t have a primary care doctor and was having flu like symptoms. The female ER doctor that works nights is the rudest person ever and does not seem to care about the patients. She told me that …

  54. I had a small surgical procedure done recently at AH. Everyone was great! I couldn’t have asked for a better experience than what I received. All the staff was very professional and very skilled at what they do. Everyone from admissions, Dr. Kelly, outpatient staff to OR staff was awesome! Thanks for all you do AH!

  55. I had outpatient surgery, all the nurses were amazing and put me at ease, provided me with everything I needed and thoroughly explained each step of prep for my surgery. Ava Morrow, Nicki Hall, Amy Rayborn, and Carrie Hawkins were my nurses …

  56. I went in for upper GI with Dr. Day, last week. Everyone was awesome and very attentive to my needs. Very good experience with all the staff from check-in to check-out. I have used this facility on several occasions and have always gotten …

  57. I want to rate one part of the hospital the outpatient part. Went in as a patient for Dr. Day. I found the out patient staff to be very professional and seem to be concerned about my comfort and well fair. While I don’t remember much about …

  58. I have never had a bad experience with the or team. Everyone is courteous and makes you feel at ease. The community as a whole is lucky to have such an exceptional team to look after them. I am forever grateful for the care I receive there.

  59. I went to the hospital with sharp pain in my lower back that was shooting down my left leg and was causing a circulation problem in the same leg. As soon as the doctor came in, she told me that she was an emergency room doctor and that my …

  60. A week ago I had a TKA with Dr.Kelly. I must say from the time I was taken back to the outpatient room before surgery until I was discharged this hospital and it’s staff made me feel so comfortable and at peace. The whole surgical staff …

  61. The worse place I’ve ever been to…never been treated so bad. Doctor (female) is a straight up nut bag. Her pathetic attitude was what escalated the situation. Threaten everyone, (a doctor) over me asking a question about my mother’s health status.

  62. I just want to say that the outpatient team, nurse’s, anesthesiologist and Dr, were so pleasant and kind and made my procedure go smoothly and efficient, I have been to much bigger facilities and this team top’s them all, I am so grateful.

  63. I had out patient surgery yesterday and the staff was very nice and helpful. The surgical team was outstanding I couldn’t have asked for a better group of individuals to care for me

  64. I had outpatient surgery here today I have to brag on the staff in the outpatient the nurses were great!! They made me feel really at home and taken care of! Ty nurse for the awesome job you do taking care of the patient! Arthur G Stewart

  65. I want to brag, yes brag on the services I received today at Andalusia Heath. I arrived at 7:00 am for an outpatient procedure and from the start I was impressed. I checked into the outpatient surgery department and was cheerfully greeted …

  66. I was at Andalusia Health on November 29th, 2022 to have a heart Cath procedure done by Dr. Gregory Price and it was successful and the nurses there that got me prepped for the procedure were so caring and kind, so I’d like to give a shout …

  67. Had minor surgery today. Andalusia Health was Phenomenal. My prep Nurse Amy fantastic. My Anesthesiologist Phillip funny. They all made me feel comfortable and it kept me calm. Thank you all so very much for making my experience so …

  68. I came to Andalusia Health on October 12, 2022 for an EGD. I have used Andalusia Health for several years for procedures, etc. but this time I felt personnel went over and above making me feel valued. The nurses were all so friendly but …

  69. My wife had a heart cath done this past Thursday. Dr. Price and his team are the best. I would like to give a shout out to one RN in particular who made my wife feel more at ease with everything going on. Her name is Heidi Martin! All …

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