Andersen Eye Associates

Andersen Eye Associates

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Andersen Eye Associates Reviews ( 120 )

  1. True professionals. I am confident my vision issues were addressed properly. Also, very timely. Didn’t have to wait long in any area of the facility.

  2. I came here with my parents in the past, but not as a patient. Now that I am getting a new prescription for my glasses, I decided to become a patient here as well.

  3. They dont take care of their patients and are very discriminate against people who cant wear masks when you tell them before hand you cant wear a mask. Very rude doctors as well i recommend going somewhere else

  4. Great experience. All of the staff were very friendly, especially Brittany. Dr. Donahue made me feel very comfortable and answered all of my questions.

  5. Horrible parking lot have to walk a mile to get inside because they have a giant circle drive to drop someone off but no one to park your vehicle… Then their eye exam rooms use really glarey mirrors with computers screens to fake the …

  6. loved the staff and doctors here. they were extremely kind and courteous. also their medical diagnosis and work was very professional. would definitely recommend anyone to go here.

  7. This was a cool place. A bit of a wait, but I like to give high marks to people who server others. People can be such jerks. We have obamadoesntcare insurance so we have to pay for everyone else. This really means we don’t have ANY …

  8. Me experience at Anderson Eye with Dr Hazen was very poor! He is very rude and arrogant. I’ve Never had such an experience like that before and will take my business else where. Nobody is that valuable to have to tolerate such disrespect!!

  9. I’ve never been a customer, but I’ve heard different stories and experiences about how they treat their employees and I was disgusted. I will never give them any business because they are a joke. They tend to pick and meddle with their new …

  10. Everyone there was friendly, thourough and complete in their treatment of me. I have an ongoing medical condition that affects my vision which everyone worked with and gave me the best solution with regards to how my vision is affected!

  11. Rude people. They screwed up my wife’s glasses; she had to make multiple trips to resolve the issue. Also, they add $5 to your bill if it’s not paid immediately. No thanks, I look elsewhere.

  12. Dr. Collier & His Staff , What a great Team …. And just like the Song says…. “ I can see clearly now “ …. Thank You Dr. Collier , You and Your Staff Rock !! 🥰 …

  13. I was very pleased with my visit to Anderson Eye Associates. Everyone was very friendly and helpful. I was seen very quickly and my eye concerns were resolved. I would highly recommend them.

  14. Dr. Bobbie Monroe, AuD has a hidden agenda which has NOTHING to do with being Honest and Compassionate. Love of money is her sole goal-pitching the more expensive hearing aids to unsuspecting patients-taking advantage of their lack of …

  15. I could not be more happy with the service I received at Andersen Eye Associates, and my eye glasses were much less than what I had been paying at other eye care centers. I highly recommend Andersen Eye Associates!

  16. First apt lovely building but disappointed on attitude of Becky the receptionist. Not warm or friendly…Was not nice about me not returning paperwork. I hadn’t received any. She came out and said oh you’ve never been here before and …

  17. Dr. Bobbi Monroe, an Audiologist with Anderson Eye is the absolute worst audiologist I have ever met. She is extremely rude, impatient, and disrespectful. Dr. Bobbi has a very short temper and will lose it during a visit if things don’t …

  18. I work for andersen eye and i honestly have to say that it is the best job i have ever had. I love the doctors, they truly care about the patients and the management is wonderful, management is what makes a great team. the coworkers are …

  19. Horrible service, had SEVERAL bad experience with this place. From over charging (it was later credited) to “forgetting” that my 2 year old daughters NEW STRONGER script was in for over a month, even though I called weekly to check. Once …

  20. Doctor’s have a dry sense of humor if any at all. I didn’t care for them and wouldn’t recommend this place. (Simple Eye Check) …

  21. Very friendly and knowledgeable group!
    All were Very professional! Beautiful modern facility.
    Megan did an awesome job helping me choose my frames! Highly recommend them!

  22. I’m only giving them a two, when the place surely deserves a one! The staff is by far the best around, however the doctor that my relative saw and has been seeing, is a pure pompous ass. He talks down to you as if you know nothing! I’m …

  23. Dry Eye Sufferers: Per Dr. Hazen, “Everyone has dry eyes; nothing you can do. Go buy the cheapest drops.” Even the associate who bills the visit knows everyone has dry eyes. …

  24. I got right in no waiting they got to the test then to the glasses. I want to think them for having someone that can be honest and help us find something. Its so hard to pick out glasses alone you cant see so they help ya and they aren’t in a hurry they take the time . All treated me like family. Thankyou all God Bless

  25. Very unhappy with Anderson. I’ve been waiting almost 6 weeks for glasses that I still haven’t received yet that were supposed to be in in 2-3 weeks. You’d be better off going to Walmart for your vision needs.

  26. Very nice staff and good doctor but after I ordered my $259 glasses (after insurance) I was told it would be a 2 week for the glasses. That is a long time to wait for expensive glasses. Then I asked for my Rx with the PD measurement. After …

  27. My husband and I have seen 3 different doctors at this practice. All 3 doctors had arrogant attitudes and seemed majorly inconvenienced by any questions. We will be taking our business to a compassionate, smaller practice.

  28. Andersen Eye is widely known for quality of care. I have serious eye issues and they are taken seriously by my doctor. If I need to be seen, they get me in. I had one of those work-in appointments, last week, and was still finished in 90 …

  29. Ordered new lenses for my kids. Under warranty also. Was going to pick lenses up and swap them out and drop off the old ones at a later date. . I have my kids on weekends only. Anderson refused to give me the lenses. Said they have to …

  30. The girl at the check in counter really took the time to make sure all of my information was in order. Once the technician took me into the exam room, she was patient with me (I hate eye drops, like despise them. I fight them every time). …

  31. Brought my 89 year old father to an eye appointment. Either my wife or I always go with him to see his doctors so we can hear what is needed. Anderson Eye Associates would not allow me to stay with him. I had to wait out in the car. VERY POOR POLICY! Even with COVID 19 all his other doctors have let off us stay with him.

  32. I took my daughter to Andersen Eye for the very first time and really enjoyed my experience. Dr. Collier was extremely friendly and made my 6 year old feel very comfortable. The staff was extremely friendly and the facility is amazing. Overall GREAT experience!

  33. I’ve been going there for 2 years now. The staff is friendly but the doctors are not personable. I’ve been working with doctors for 26 years. Every time myself or family members go here, they are extremely pompous. My family. Doesn’t feel …

  34. My mom is being treated for something that only a specialist can handle. I have to bring my chronically ill father along for each grueling appointment which means hours of waiting. Today I called an hour before her appointment to see if …

  35. Wish i could give less than 1 star. Very unprofessional and when they mess up theres 0 accountability. Had ins issues so waited a couple months to order my daughters glasses. Ordered and then waited months (only waited so long because of …

  36. You may only schedule your child for appointments between 830 and 230 and the doctor is on lunch from 1130-130 , that is what I was informed , ridiculous , the girl who originally scheduled me went outside these parameters so I get …

  37. My whole appointment, from beginning to end, was efficient, friendly and effective. Virtually no waiting. Everyone, receptionist, tech, Dr. Bower-Skelley, (who is truly a joy), optician, EVERYone was top notch! I took my husband with me. …

  38. I had the first eye exam of my life (I am retirement age). The staff and doctors alleviated any anxiety I had by being courteous and friendly. I will now schedule annual appointments with confidence. I am definitely a satisfied patient.

  39. I will definitely never be back here again for anything. The person who does the contact lenses is very rude, doesn’t seem too friendly at all, I will be going else where

  40. Charged my wife $45 for a copy of her own prescription because she didn’t want to buy their overpriced contact lenses. Never had that in 15 years of wearing glasses. Draw your own conclusions…

  41. This was my first time going to an eye service. I was immediately approached with what seemed as disregard due to my color.. The receptionist did not even want me to have a pen from her desk and when I did recieve one she proceeded to make …

  42. This was the best experience I have ever had picking out a pair of glasses! Since I have worn glasses since I was in the sixth grade, I just turned 59, I have been thru this process many times. …

  43. My first impression and visit as a new patient was wonderful! I really enjoyed exploring new frames with Meagan! Thank you all for a pleasant experience. I am so looking forward to my new frames and sunglasses!!! 😊 …

  44. Got in quick! First real eye exam and I was slightly nervous, everyone was so awesome! Made me feel so comfortable! Dr Donahue was very friendly! Optician Megan is brutally and wonderfully honest and helped me pick out the best glasses for me! Wonderful place!

  45. Andersen Eye Associates is NOT a good place to go and get an eye exam or to get glasses. Overpriced first of all, and secondly, had to go back there more than 3 times to get the correct prescription. You would think a well known Eye place …

  46. The entire staff and experience is professional and pleasant, starting from the reception desk all the way to Eyewear boutique.
    I remember having an semi eye emergency with my contacts on (I feel asleep in …

  47. I’ve been a patient for at least 25 years and have felt very comfortable allowing my children to be patients for 15 years. Dr. Donahue is very nice and personable and the staff has always been kind, focused and helpful=) …

  48. Recently I had both of my eyes freed of cataracts. Anderson Eye Associates did a very good job of taking care of my needs. I have to say that they did a very good job through out the experience. The staff was friendly and professional. I …

  49. I have been a patient for 20 years! I have had excellent experiences with everyone from the time I walk through the door! I have worn glasses since I was 16, now 65! I have had to have surgery, bifocals, and I couldn’t have asked for better …

  50. I loved the first lady who did a pre exam with me, her name was bri. She was so nice. However after that it went down hill. The doctor spent about 5 minutes with me. He was not personable at all. Then I met Gwen the contact specialist and …

  51. I had a very short wait and after exam was able to pick out new glasses in 15 minutes. Staff and the doctor were very professional and friendly. They were able to answer all questions and concerns I had. I went back a week later and was able to get contact lenses and so far so good!

  52. Hands down the best eye care facility and staff I’ve ever been to! The staff up front treats you with such kindness & respect. The technicians are the same too an they walk you thru every step of the way. Our whole family goes Here! Sn: The …

  53. Reception was a little rough when making the appointment, the doctors and techs were all amazing, but the saving Grace at this place are the girls in the eyeglass area! So fun and the woman I worked with ended up picking me the perfect pair! Thanks, Andersen!

  54. I thought the place was perfect in all aspects. The staff up front were friendly and very helpful. The tech,I think her name was Tiffany, was very Thorough and explained everything to me, the dr was very informative also. I left this place telling my husband I wish I knew about this place years ago.

  55. Set up an appointment for my son who needs to be seen a month ago went in an they don’t take his insurance. Well I would have thought front desk or whoever makes appointment would look the insurance up guess not. Then lied an said they …

  56. Everybody at Anderson Eye treated you with respect and was very caring.
    They explain everything what they were doing every step of the way.
    I seen Dr. Collier who has a very warm personality. He explained everything as …

  57. Honestly I am disappointed, big building has alot to offer but the eye doctor I saw was so short with me and he was doing my exam so fast and I mean fast that I couldn’t even focus. He was the only one I had a issue with. But everyone else …

  58. The customer service at the front is amazing and have great personalities! I’m not entirely sure why that changed in the back during exams. The doctor was professional and short. He just didn’t seem to have much of a personality. This is …

  59. Mad I even have to give one start I was a very first time customer called the day of my appointment to find out the time because I still hadn’t received the paperwork they supposed sent me last was very rude and was like so what you wanna do reschedule or what definitely not going there

  60. They charge $25 to share your pupillary distance with you (this required to buy glasses online) and they also LIED to me by saying that all their competitors charged this price as well. Well, I went to LensCrafters, SVS Vision, and Walmart. …

  61. Let me be the first to comment that Andersen Eye has gone downhill fast since the passing of Lawrence Hazen, the founder. His son is nothing like his father and runs the business with no personal warmth, integrity or talent. Out with the …

  62. Had surgery today 1-11-23. Dr Hazen and his staff are fantastic!! So very pleasant and accommodating! Thank you for the lovely flowers! How very thoughtful. 🥇👏🏻💝👁️ …

  63. Had cataract surgery on both eyes. So friendly and professional! Explained everything every step of the way. Everyone outstanding from check in to surgery and follow up. Highly recommended for any one needing service. Thanks for the unbelievable service. Joel

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