Every time I call, service is excellent, curious and prompt. Thankful for the opportunity that they have given to my family to be able to purchase our much needed new vehicle.
Customer service is awful. To talk bad about my accent saying I’m doing it on purpose should not be said at all. Acting unprofessional the entire time. Then call back for what reason I don’t know.
Absolutely terrible bank I was charged extra 6 thousand dollars in fees that were added on my loan without my knowledge and when I asked why my loans not for what I sign for when I bought the truck they said it was added to the loan and I …
A great place to bank… I have had loans with them for over three years now and Mrs mitzy at the Dillon office has made sure that she could help me anyway and any future loans I will have, i will only deal with her. She has made my experience with ABB awesome
I’ve had several loans with ABB and have 2 bank accounts they always give good customer service!!!!! Easy to work with. You just get that hometown feel with them. Love love ABB!!!!!
No stars. This is the most mean spirited bank ever. Had a situation and offered a solution that would work but they would rather be cruel with no compassion. They we treat you like family motto is truly a huge joke. Avoid at all costs doing business with these uncaring money grubbing bankers.
I’ve attempted to make an online account for nearly 3 years. In the last 2 days I’ve attempted again to make an online account.
I’ve spoke with DIFFERENT employees every day. Not one has been able to assist …
I had a previous loan with them and of course there were late payments due to hard times and job changes. I did pay the loan off along with any and all late fees. I applied again because I really needed another vehicle because the first one …
I’ve been with ABB for a few years an the experience I got today with making a payment was the WORST!! Brittney was so rude for no reason!! She asked for my account number an I stated to her that “I didn’t know” before I could even finish …
Customer Service was decent. They approved me at a time when I really needed a new car and my credit score was lower than it should have been. Anderson Brothers came through for me and I thank them very much!!!
I mainly use the Aynor branch and they are excellent. Other locations are very helpful too. Finally, I just got off the phone with customer support and they do a great job also. This bank is customer-service driven and I am very glad that I bank with Anderson Brothers Bank.
I had 2 loans with this bank and had to call numerous times to correct duplicate draft, customer service issues etc. over the years. I could deal with that at the time but over the last year and half it has gotten even worse. I was drafted …
Not a customer but had business dealings with one of their clients so they had to pay me back . I requested them to cal me or to let me call them so I could give the bank my wire information directly. Their client just kept saying the bank …
If I had read the reviews first I probably would have avoided this bank and not applied for a checking account on line. That was on the 3rd of November and it is now the 11th and I still don’t have access to the account. Chat message with …
Politeness, great service
Rude.
Very bad service,never again
Bad service. Customer service doesn’t know what I’m talking about.
Staff were very nice and helpful today.
Manager was to busy to talk to after I drove 2 hours to go there.they where very rude I’m closing all my accounts with them what a joke
Replay how to create experience working with this branch. Great for car loans and loans to improve your business
A great place to bank. Eager to give out loans especially to the community people. Always a friendly atmosphere.
Every time I call, service is excellent, curious and prompt. Thankful for the opportunity that they have given to my family to be able to purchase our much needed new vehicle.
Customer service is awful. To talk bad about my accent saying I’m doing it on purpose should not be said at all. Acting unprofessional the entire time. Then call back for what reason I don’t know.
Absolutely terrible bank I was charged extra 6 thousand dollars in fees that were added on my loan without my knowledge and when I asked why my loans not for what I sign for when I bought the truck they said it was added to the loan and I …
A great place to bank… I have had loans with them for over three years now and Mrs mitzy at the Dillon office has made sure that she could help me anyway and any future loans I will have, i will only deal with her. She has made my experience with ABB awesome
I’ve had several loans with ABB and have 2 bank accounts they always give good customer service!!!!! Easy to work with. You just get that hometown feel with them. Love love ABB!!!!!
No stars. This is the most mean spirited bank ever. Had a situation and offered a solution that would work but they would rather be cruel with no compassion. They we treat you like family motto is truly a huge joke. Avoid at all costs doing business with these uncaring money grubbing bankers.
I’ve attempted to make an online account for nearly 3 years. In the last 2 days I’ve attempted again to make an online account.
I’ve spoke with DIFFERENT employees every day. Not one has been able to assist …
I had a previous loan with them and of course there were late payments due to hard times and job changes. I did pay the loan off along with any and all late fees. I applied again because I really needed another vehicle because the first one …
I’ve been with ABB for a few years an the experience I got today with making a payment was the WORST!! Brittney was so rude for no reason!! She asked for my account number an I stated to her that “I didn’t know” before I could even finish …
Customer Service was decent. They approved me at a time when I really needed a new car and my credit score was lower than it should have been. Anderson Brothers came through for me and I thank them very much!!!
I mainly use the Aynor branch and they are excellent. Other locations are very helpful too. Finally, I just got off the phone with customer support and they do a great job also. This bank is customer-service driven and I am very glad that I bank with Anderson Brothers Bank.
I had 2 loans with this bank and had to call numerous times to correct duplicate draft, customer service issues etc. over the years. I could deal with that at the time but over the last year and half it has gotten even worse. I was drafted …
Not a customer but had business dealings with one of their clients so they had to pay me back . I requested them to cal me or to let me call them so I could give the bank my wire information directly. Their client just kept saying the bank …
If I had read the reviews first I probably would have avoided this bank and not applied for a checking account on line. That was on the 3rd of November and it is now the 11th and I still don’t have access to the account. Chat message with …