I called this Bank. The people on the phones are very rude the lady who answered was very unhelpful and I just don’t know what’s wrong with these people today. Never again I’m sick of this…
I have been banking there for over 20 years and they recently have been getting worse with customer service. The turnover at the tellers position is aweful. Hang in there ACU get it right again
I have a savings account and a credit card at this Credit Union they would not cash my MoneyGram check for my grandpa for Christmas the teller took forever to come back to tell me that they could only deposit and not cash even though …
This new system they are using doesnt help at all. No one answers calls. Ive left two voicemails no ones called me bk. Money keeps get taken from my account when im not spending..?
I had hoped that the staff would be bright enough to read a clock. The sign clearly states the drive through teller is open until 5:45 but they closed the booth after the person in front of me at 5:37.
Absolutely horrible place to do business with now. I was with ACU for 15 years, the changes they’ve made over the past 2 years is unbelievable and the way they treat their members/customers is ridiculous and beyond belief especially the business accounts.
I can’t access my money at all. You’ve closed your banks or the lines are across town. Cards weren’t sent out in time.
This shows how grossly inconsiderate and uncaring this place is. I feel bad for …
I am getting literally no customer service, or support from these people. I’m starting to wonder if banking with them has been a mistake. I’m working a long way from Farmington, can’t go in to make cash deposits on my account as I am 800 …
Not very happy with their service through all this China Flu. Been on hold for 48 minutes because our debit card was compromised. Still can’t get a human to answer the phone. I’m glad I do business with another bank and I withdrewvall my money from this bank and deposit in my other bank.
The Employee at the front desk was rude and was not there to help but to say “I don’t know how this could happen” when told her I received a call from the Amimas Credit Union fraud department reporting to me fraudulent charges, either this …
Our experience with Animas Credit Union has been good so far! We left Wells Fargo and decided to go local. We are happy with our choice. The customer service is great (although a little slow in drive through) and their online system works …
This bank tried to save money on IT by upgrading its entire software system in two days. They canceled every account holder’s ATM and debit cards, but OOPS! forgot to mail replacement cards ahead of time! These pictures are the line of …
I was banking with Animas Credit Union, then the switch to SLFCU was horrible. You think they would have sent out Replacement Cards before hand. But nope, I never received mine. …
DON’T GET AN ACCOUNT HERE. Really terrible. I was a member here with Animas Credit Union and never had any problems with it. They kept my account safe. Now since they switched over in July, 3 times someone hacked my account with multiple …
This bank is not a good bank.
Poor customer service. Long wait and no apologies.
Bad this place has a very very rude staff. Terrible service I will just go some where else!!!!!!
I hate this bank and will be closing my a6as soon as possible!
Good
Worst thing they could have done was merger with sandia they are so rude on the phone they should have kept it local
I called this Bank. The people on the phones are very rude the lady who answered was very unhelpful and I just don’t know what’s wrong with these people today. Never again I’m sick of this…
I have been banking there for over 20 years and they recently have been getting worse with customer service. The turnover at the tellers position is aweful. Hang in there ACU get it right again
I have a savings account and a credit card at this Credit Union they would not cash my MoneyGram check for my grandpa for Christmas the teller took forever to come back to tell me that they could only deposit and not cash even though …
This new system they are using doesnt help at all. No one answers calls. Ive left two voicemails no ones called me bk. Money keeps get taken from my account when im not spending..?
I had hoped that the staff would be bright enough to read a clock. The sign clearly states the drive through teller is open until 5:45 but they closed the booth after the person in front of me at 5:37.
Absolutely horrible place to do business with now. I was with ACU for 15 years, the changes they’ve made over the past 2 years is unbelievable and the way they treat their members/customers is ridiculous and beyond belief especially the business accounts.
Inside help is good.
Drive thru is a HECK of a wait, they should have 2 or 3 tellers always! I …
I’m really struggling with this credit union since SLFCU took over.
I can’t access my money at all. You’ve closed your banks or the lines are across town. Cards weren’t sent out in time.
This shows how grossly inconsiderate and uncaring this place is. I feel bad for …
I am getting literally no customer service, or support from these people. I’m starting to wonder if banking with them has been a mistake. I’m working a long way from Farmington, can’t go in to make cash deposits on my account as I am 800 …
Not very happy with their service through all this China Flu. Been on hold for 48 minutes because our debit card was compromised. Still can’t get a human to answer the phone. I’m glad I do business with another bank and I withdrewvall my money from this bank and deposit in my other bank.
The Employee at the front desk was rude and was not there to help but to say “I don’t know how this could happen” when told her I received a call from the Amimas Credit Union fraud department reporting to me fraudulent charges, either this …
Our experience with Animas Credit Union has been good so far! We left Wells Fargo and decided to go local. We are happy with our choice. The customer service is great (although a little slow in drive through) and their online system works …
This bank was awful as Animas, and even worse since the switch. Terrible customer service.
This bank tried to save money on IT by upgrading its entire software system in two days. They canceled every account holder’s ATM and debit cards, but OOPS! forgot to mail replacement cards ahead of time! These pictures are the line of …
I was banking with Animas Credit Union, then the switch to SLFCU was horrible. You think they would have sent out Replacement Cards before hand. But nope, I never received mine. …
DON’T GET AN ACCOUNT HERE. Really terrible. I was a member here with Animas Credit Union and never had any problems with it. They kept my account safe. Now since they switched over in July, 3 times someone hacked my account with multiple …