I can pretty much leave anything out there and it disappears. I’ve been known to generate a lot of oddly shaped garbage and they are the go-to for making it gone.
Ankeny Sanitation is the premier roll of company for Central Iowa. I use them frequently and they are always on time, great to deal with, and at a great price!
Asko one of your best, I want to let you and him know how proffinal he is and how well he represents you company all the time. What a great experience it was. Thanks again.
Dependable and timely, and the crew members on the trucks are always friendly when I see them. We have never had anything but great service. Thank you!
Couple weeks ago they completely didn’t even come to our house and pick up our yard waste so we had to carry a bunch of bags back to our garage.. then the past two Mondays they haven’t come on time so when we called to just double-check …
This is the view from my garage toward the Auburn Masonic Lodge building and an ASI dumpster. I have lived here long enough to know that Tuesdays is the lodge’s regular pickup day. That should have been June 6, 2017. Well, here it is June 8 and that’s what I’m looking at.
I have always had great experiences with this company. From the office to the drivers they seem to care about their customers. Rex one of the drivers is one of the greatest people you’ll ever meet
One of there drivers drove my truck across the parking lot because it was in his way!!!! Are you serious??? I was walking out the front door or our office and saw some guy I’ve never seen before driving my truck away. I called the Manager …
I agree with previous review. The customer service is what makes this a 5 star review. We have had issues in the past, but they are very quick to correct and very professional. Top notch team!
Was a few minutes late putting out my bin and they wouldn’t pick up unless I paid a fifteen dollar fee. The driver was directly across the street at my neighbors house! I’m not paying money for his 10 second inconvenience.
I live in a townhome complex in Ankeny and they use the automated trucks that spill trash sometimes in our complex and the drivers are to lazy to pick up the trash that they live behind. …
Closed my account with them and they didn’t come pick up the garbage when it was supposed to be picked up. Now after 1 month of not having their service, they charged me for the next 3 months of service and took the money out of my …
I’m disabled with a steep driveway and they are supposed to pickup and return the containers to the garage door. They get the pickup ok but fail the return leaving the container on its side in the yard. Customer service is awful, doesn’t want to believe you and perfers to argue with you rather than correct the situation.
Unprofessional driver that about ran my service dog over. When the speed limit is 25 in a rural area that doesn’t give you the opportunity to drive 10-20 over, there’s a reason the speed limit goes from 55 down to 25. The fact that you …
Just noticed the truck here in Waukee picking up recyclables. When dumping the container on the front into the body of the truck, a large piece of cardboard escaped and blew down the street. The driver noticed, backed his truck up then got out and chased the cardboard down in the wind and snos. That is commitment to doing a great job!
Cancelled service with them over 9 months ago and now all of a sudden there is a 100 dollar balance that I supposedly have to pay. Not only that, but each month I dont pay, they ad another 60 dollars to my false bill. Crooks.
Super frustrating when they throw away your trash can lids.. We called to let them know that happened when we paid our bill and the Customer Service was incredibly poor. I was told that if we didn’t call that evening (after 7pm when we …
When I moved from Ankeny to a smaller town they came and picked up their bin. A week later they claimed they never picked it up and billed me $65. Not a huge amount of money, but still a waste. Their trucks littered my old road with garbage as well. Not a “good” company for the fine city of Ankeny.
Ankeny Sanitation is one of the few options when looking for a garbage provider in Ankeny. I called around and the customer service was by far the best in comparison to the others, they also had the lowest rates in town and provided me with …
Here is how great my driver was today, I had an appointment at 9:00am so I had taken my trash can to the curb prior to leaving. I get home about 11:00am and my trash was not picked up as they normally don’t get to my street until noon or …
I’ve had a couple times I needed to call Ankeny Sanitation– once when they missed picking up my yard waste and another when some substantial garbage was still stuck in my bin after a pickup. Both times I called, the representative who …
I am updating the review to 3 stars (vs. 1). A manager replied to my complaint and explained the situation. She provided me with the information needed. I decided to sign up for their service. I do not usually do that, but after some …
I have been a very satisfied customer of Ankeny Sanitation for many years. ALWAYS friendly, ALWAYS helpful, ALWAYS on time. I pay annually, and they give me a nice discount.
This company continually provides excellent service. We have moved in the last year and their service to pick up extra items on a pickup day is impressive. I highly recommend Ankeny Sanitation!
I have been extremely pleased with Ankeny Sanitation since switching from a competitor. I use them for my business. My bill is much less, and I do not incur ridiculous overage fees costing more than the service. They are quick to respond to any issue I’m having (people digging through our trash). 10 out 10 would recommend!
We are moving soon & had a lot of broken stuff like a dresser, 2 chairs & a bike. They took it all. Thank you so much!! We appreciate all you men do! You always wave at my kids and are so friendly. We miss this trash service!
I had called to get on a payment arrangement so my service would be uninterrupted made a partial payment & setup an arrangement on the remaining . Noticed they didn’t come pick my can up so I called back the lady’s response was “I know with …
Kelly and Mike Fisher at Ankeny Sanitation have provided the best trash service I have ever received. Kelly retrieved our overflowing trash that hadn’t made it to the curb yet this morning. I am so thankful for their kindness in going …
We’ve had Ankeny Sanitation since living in Ankeny, and have always been pleased with the service. They’re timely, and we have no negative things to say. I am SO appreciative that the drivers always wave enthusiastically to my little ones that love watching the trash trucks go by. Thank you to the employees that care enough to do that!
They never came! Nobody knows why! You only have on job to do and if you can’t do it then find someone figure it out for you! Come on! Do better idk if this review worked they did finally come. They come on Tuesday so
Cause I work there
Great customer service
Always does a nice job!
If you have other options go with someone else.
Great people and great service! 😀
Been with them for 19 years and Customer Service SUCKS
Ankeny Sanitation does a great job and have great customer service.
I can pretty much leave anything out there and it disappears. I’ve been known to generate a lot of oddly shaped garbage and they are the go-to for making it gone.
Customer service is actually great/friendly and willing to correct any errors.
Debris flew off one their trucks and damaged my vehicle on the interstate. They refused to pay for repairs.
I wanted to thank Lisa in the office and Jake in dispatch – they were very helpful in getting a dumpster quickly.
Thanks for always going the extra mile gang and a big THANKS to Chris for the extra help carrying all my collection of 3 weeks out to the truck …
Broke our garbage can and left it
Ankeny Sanitation is the premier roll of company for Central Iowa. I use them frequently and they are always on time, great to deal with, and at a great price!
Asko one of your best, I want to let you and him know how proffinal he is and how well he represents you company all the time. What a great experience it was. Thanks again.
Dependable and timely, and the crew members on the trucks are always friendly when I see them. We have never had anything but great service. Thank you!
Couple weeks ago they completely didn’t even come to our house and pick up our yard waste so we had to carry a bunch of bags back to our garage.. then the past two Mondays they haven’t come on time so when we called to just double-check …
They do not care about tarping any load down and do not recommend!
Go with Anderson roll offs!
This is the view from my garage toward the Auburn Masonic Lodge building and an ASI dumpster. I have lived here long enough to know that Tuesdays is the lodge’s regular pickup day. That should have been June 6, 2017. Well, here it is June 8 and that’s what I’m looking at.
I have always had great experiences with this company. From the office to the drivers they seem to care about their customers. Rex one of the drivers is one of the greatest people you’ll ever meet
They increased over 10% the amount to pay just in few months, this is ridiculous.
One of there drivers drove my truck across the parking lot because it was in his way!!!! Are you serious??? I was walking out the front door or our office and saw some guy I’ve never seen before driving my truck away. I called the Manager …
I agree with previous review. The customer service is what makes this a 5 star review. We have had issues in the past, but they are very quick to correct and very professional. Top notch team!
Was a few minutes late putting out my bin and they wouldn’t pick up unless I paid a fifteen dollar fee. The driver was directly across the street at my neighbors house! I’m not paying money for his 10 second inconvenience.
I live in a townhome complex in Ankeny and they use the automated trucks that spill trash sometimes in our complex and the drivers are to lazy to pick up the trash that they live behind. …
Closed my account with them and they didn’t come pick up the garbage when it was supposed to be picked up. Now after 1 month of not having their service, they charged me for the next 3 months of service and took the money out of my …
I’m disabled with a steep driveway and they are supposed to pickup and return the containers to the garage door. They get the pickup ok but fail the return leaving the container on its side in the yard. Customer service is awful, doesn’t want to believe you and perfers to argue with you rather than correct the situation.
Unprofessional driver that about ran my service dog over. When the speed limit is 25 in a rural area that doesn’t give you the opportunity to drive 10-20 over, there’s a reason the speed limit goes from 55 down to 25. The fact that you …
Just noticed the truck here in Waukee picking up recyclables. When dumping the container on the front into the body of the truck, a large piece of cardboard escaped and blew down the street. The driver noticed, backed his truck up then got out and chased the cardboard down in the wind and snos. That is commitment to doing a great job!
Cancelled service with them over 9 months ago and now all of a sudden there is a 100 dollar balance that I supposedly have to pay. Not only that, but each month I dont pay, they ad another 60 dollars to my false bill. Crooks.
Super frustrating when they throw away your trash can lids.. We called to let them know that happened when we paid our bill and the Customer Service was incredibly poor. I was told that if we didn’t call that evening (after 7pm when we …
When I moved from Ankeny to a smaller town they came and picked up their bin. A week later they claimed they never picked it up and billed me $65. Not a huge amount of money, but still a waste. Their trucks littered my old road with garbage as well. Not a “good” company for the fine city of Ankeny.
Ankeny Sanitation is one of the few options when looking for a garbage provider in Ankeny. I called around and the customer service was by far the best in comparison to the others, they also had the lowest rates in town and provided me with …
Here is how great my driver was today, I had an appointment at 9:00am so I had taken my trash can to the curb prior to leaving. I get home about 11:00am and my trash was not picked up as they normally don’t get to my street until noon or …
I’ve had a couple times I needed to call Ankeny Sanitation– once when they missed picking up my yard waste and another when some substantial garbage was still stuck in my bin after a pickup. Both times I called, the representative who …
I am updating the review to 3 stars (vs. 1). A manager replied to my complaint and explained the situation. She provided me with the information needed. I decided to sign up for their service. I do not usually do that, but after some …
I have been a very satisfied customer of Ankeny Sanitation for many years. ALWAYS friendly, ALWAYS helpful, ALWAYS on time. I pay annually, and they give me a nice discount.
This company continually provides excellent service. We have moved in the last year and their service to pick up extra items on a pickup day is impressive. I highly recommend Ankeny Sanitation!
I have been extremely pleased with Ankeny Sanitation since switching from a competitor. I use them for my business. My bill is much less, and I do not incur ridiculous overage fees costing more than the service. They are quick to respond to any issue I’m having (people digging through our trash). 10 out 10 would recommend!
Great service, great value! Wonderful drivers!
We are moving soon & had a lot of broken stuff like a dresser, 2 chairs & a bike. They took it all. Thank you so much!! We appreciate all you men do! You always wave at my kids and are so friendly. We miss this trash service!
For the love of god stop picking up trash at 4 or 5:00 in the morning!! The noise is against city ordinance! So frustrating
I had called to get on a payment arrangement so my service would be uninterrupted made a partial payment & setup an arrangement on the remaining . Noticed they didn’t come pick my can up so I called back the lady’s response was “I know with …
Kelly and Mike Fisher at Ankeny Sanitation have provided the best trash service I have ever received. Kelly retrieved our overflowing trash that hadn’t made it to the curb yet this morning. I am so thankful for their kindness in going …
We’ve had Ankeny Sanitation since living in Ankeny, and have always been pleased with the service. They’re timely, and we have no negative things to say. I am SO appreciative that the drivers always wave enthusiastically to my little ones that love watching the trash trucks go by. Thank you to the employees that care enough to do that!
They never came! Nobody knows why! You only have on job to do and if you can’t do it then find someone figure it out for you! Come on! Do better idk if this review worked they did finally come. They come on Tuesday so