Antelope Valley Medical Center, the only full-service, acute-care hospital in the Antelope Valley, has been delivering exceptional care to the community for 65+ years. It offers the region’s only trauma center, pediatric unit, NICU, inpatient mental health care, labor and delivery, Accredited Chest Pain Center/STEMI Receiving Center, and Comprehensive Community Cancer Center. It also was designated as the area’s first Advanced Primary Stroke Center.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
1600 W Avenue J, Lancaster, CA 93534
Theres nothing lower than one star? Sadly. The place is awful. Spend abt 3 hour w a possible blood clot in my neck and a possibility of a life threatening situation and after a few attempts they said they pull me out of the system. The …
No proper emergency psychiatric help there. After a 5150 attempt by my mom they released her without the intensive therapy and treatment. She is back in the hospital after a psych episode last night and still…no psychiatric help.
This place sucks. So many uneducated drs and nurses. Their all rude have no compassion and not even that experience. My son had rsv and I was sent home when the dr said my baby was fine came back the next day and was admitted.. they don’t even put your mind at ease.. this will be the last time I bring any of my kids to this hospital.
I was there for heart failure, gastritis and afib , they took care me the 5 days i was there , all the nurses and doctors were very professional i was in so much pain and discomfort, but thanks to everyone there i came out like new and feeling better i am very thankfull to everyone that help me get better and feel better.
So apparently we think it’s funny to patient dump and treat the people who come here with utter disrespect? This hospital is trash and before you try and report me for having not been a patient, I actually HAVE been a patient here and the …
Crowded! Im sitting in waiting room with this guy throwing up next to me in a bag. Nonstop! People are complaining. I talked to nurse. Their response is that there are no beds. Now i feel like vomiting.Also someone here has a smelly dog here in waiting room. Terrible!!
Worst hospital EVER. Nurses have no sense of urgency, theyre suposed to check on patients every so often and it NEVER happens, theyre RUDE, and have no compassion towards the patients. NONE what so ever. This place NEEDS to get shut down.
The Wound Care Center is absolutely the best. The staff members are helpful and friendly, always ready to answer questions. The doctors and nurses are highly skilled. Two thumbs up!
Andrea,Melody and Theresa in the Green Zone did a phenomenal job last night in taking care of me in the most amazing way!! Super friemdly,thorough and loving!!! Great job ladies!! 5 stars!!❤💯😍 …
This is the rudest batch of doctors I have ever encountered! Not to mention while admitted here I pushed the call button for the nurse and in comes a volunteer! This hospital is horrible! Then I get ready to walk out and realize my iv has not been removed!
Have been a patient for the past 15 yrs,had two major surgeries,the service was great, unfortunately for the past 3yrs ,it has been hell,the service so poor,I went in with chest pain my bp162/92, splitting head ache ,v/s was taken ,I waited …
The only dr I really like is Dr. Tyler he’s shows so much compassion, sympathy, and empathy for whatever maybe going on. The rest of the hospital is horrible. I’ve been here so many times with the same issue and still no for sure diagnosis. …
If i could leave a 0, i would. Absolutely the worst service I’ve ever experienced in my entire lifetime. Their just gonna send you to the greenzone and keep you waoting for 10+ hours. I took a urine sample, and they came 2 hours later …
A woman named Shelly who answers the phone for E.R. hung up on us and was extremely rude when we asked for the phone number to the primary doctor during an issue with his catheter. She should not be working as a front line for people and has caused a patient to be in longer discomfort because she doesn’t want to work with patients.
They dump seizure patients into parking lots for the world to see. Get away from this place . They must be investigated demand investigation take screenshots of your comments to prove they are simply erasing them . Do not these people slide this is unacceptable in any way shape or form.
I had a total right knee replacement on March 6th. From the moment I checked in until my release 6 hours later the care I received was exceptional. Every team member was a true professional. Thanks for the care.
This hospital has 1.9 stars for a reason! They don’t deserve one star! Terrible nurses, very rude and don’t care for patients. If you are able to go to a different facility I would highly recommend it
Andrew Montez is a lousy human being and has lousy customer service he probably got picked on when he was in the military and that’s why he treats us patients bad. No wonder his job title is 90% females.
My pops was here for a procedure. He was in for a couple of days. Every time I called, the nurses were kind, patient, and understanding. Thank you for taking care of my dad!!
My sister’s phone died, she was there all day long waiting to be seen, and they would not let her use their phones to call me to pick her up. We are in the middle of a heat wave, she had to walk an hour in this heat to the nearest friends’ house to contact me. No empathy for their patients.
I am currently at the AV TORTURE CHAMBER I mean the AV hospital. Most of the staff here is awful. There are few that really care. They tell you that they will be right back and then you’re lucky if you ever see them again. I am sitting in …
The Emergency Department although well intended makes you wait in the waiting room while waiting for imaging, labs, even if you can hardly sit up. Even when you are trembling and collapse to the floor they just walk you to the waiting room. …
Awesome experience adriana from registration good the securitys there are not that nice from registering a little bad attitude from triage awesome doctor from ER nice they treated my husband good a couple nurses back there in ER not that …
I was dragged kickin and screamin to the antelope valley in 1971 as a kid I thought my life was over I broke my legs soon after getting here it was no simple break it was a true mess I was taken to antelope valley hospital they not only …
My mother has been an employee here for almost two years. She breaks her back working for a hospital that disregards their employees . My mother has been waiting for a bed for more than 7 hours now. When I ask a RN on the status of a bed …
Absolutely unacceptable behavior by your staff! Even the medical director only cares about their immage! She should have admitted that HER employees were in the wrong, apologize and promise to make changes. You people are disgusting. Karma is a B. When your world falls apart around you, remember this incident.
Medical support was good, but they are antiquated as far as trying to pay your bill. No on-line bill payment available. So either call in from work, take time from work to drive down to pay, or hope the locals don’t steal your snail mail that has all your credit card info or check info. No good option.
The worst hospital in California. They have misdiagnosed and sent people away untreated. If you love your loved ones DO NOT go here. They have on two occasions mistreated and misdiagnosed two friends which later died. Stay away. Can’t believe this place is still open. Horrible horrible place. Close this facility
My first time at Lancaster hospital and every person I talk to was a sweetheart. I went through emergency at 5 am and every Nurse , Doctor and technition I delt with was Polite , Professional and Caring. The people there are wonderful and …
Worst emergency room ever. Went in because I couldn’t urinate (had been 12 hrs). The nurse at check in was absolutely no help (not even a real nurse). I was standing there because the sign said to check in and she was right in front of me …
I was admitted here yesterday and without the tremendous care I have received here, I might have been dead. I am in the P.C.U, and the nurses in this unit as well as the nursing techs I believe have surpassed, any care I have ever received …
After watching the video on a woman having convulsions in the parking lot of the hospital, I recommend anyone drive to the next hospital
This was the most horrible experience. I was sent here by the Kaiser Advice Nurse. They mixed me up several times with other patience, they asked me to pee in a cup but to make sure that someone puts my name on it, and then they tell me during discharge that I was never pregnant, why was I here.
I will NEVER forgive AV Hospital,,,
Due to your lack of LOVE and COMPASSION
my friend of 40 years died ALONE ,,,,, …
if you plan on having a baby DO NOT GO HERE!! im so serious the staff at this hospital (labor&delivery) are soo freaking rude they look at you like your a low life and they treat you like crap while checking u in, ive never been to jail …
I used to work here. They fired me the week after my first child was born because I didnt know how to file my sick day paperwork properly and had one too many sick days in a six month period of time. Its a germy place and i got exposed too often. Rude staff. Dirty. Ekg devices always had dried blood on them. Not properly cleaned.
Awful experience in every way. Don’t go here. I checked into the ER and instead of informing me from the start I’d be sent over to the women’s pavilion they made me sit there for 3hrs and then informed me I couldn’t leave and walk over …
Was sent here by Kaiser Urgent Advice nurse for erratic heartbeat. Waiting for 5 hours and still not being seen by medical staff. Heartbeat fluctuating between 75 and 155. Was told not to eat or drink anything before coming in. I am …
What can i say, before i went to this place i took a chance to read the reviews, youknow , just to check on opinions … And i was shocked, so many 1 star 2 stars reviews, of people complainting of bad service, of nurses being rude, or …
Just leaving the least amount of stars possible for the lady who was DUMPED OUT OF A WHEELCHAIR INTO THE PARKING LOT WITH A SPIT MASK ON AND LEFT TO BE FORGOT ABOUT.
At the outpatient lab good service but putting on the TV to the VIEW and having it up loud is not appropriate! Why not stay neutral and put on Medical info like most Drs Offices. We must keep Hospitals a politically neutral zone!
I wanted to give this hospital zero stars,but than i couldn’t express my disgust in how i saw your staff dump a patient on the ground while having a medical issues than walk away. Hosipitals are supposed to help people not do what was done …
The ER has metal detectors before you can enter. Enough pockets, take if belt, etc. Always busy. Money making is too priority at cheap in. The place is filthy inside the actual ER. Most nurses and doctors are cranky and overworked. Short …
Please, please, please, if you value your health or the health of your loved ones, do not take them here! No competent staff at the ER, no help when you come in, and the wait time is ridiculous! If you want to be ignored, talked down to, …
This is just outrageous. I went to the hospital, trying to get information on how to enroll to Medical and I specifically said that at the beginning: “I need to know if you can help me enrolling to medical since I lost my job and I don’t …
I give the hospital a score of 3
The emergency room which is usually a nightmare, assessed my brother’s condition and got him in quickly. They did a good job that night. Thank you to the nurses on the 2nd floor
I got a nurse who only came in to check on me about 3times in the 26hrs I was there . When I called her in to tell her my water broke she seemed very annoyed with me . Then proceed to give me attitude while I was pushing . Once my baby …
I CANT BELIEVE HOW INHUMANE THIS PLACE IS. First I want to say that the ER is a joke and I’m quoting what the nurse told us about taking people in faster with serious and fatal symptoms, “it’s not considered an emergency unless their body …
They won’t let you visit immediate family anymore, even when they are admitted for a week and are alone and scared. You can get a new negative COVID test, yet for some reason that makes no difference. They won’t even let you send gifts …
my mother died here march 30, 2019 because these doctors didnt have enough knowledge …had her waiting for days while she threw up blood. if you have somewhere in bad condition please go down below for help. even Huntington hospital saved …
This is the “WORST” Hospital I’ve ever been to in my lifetime!
Dirty work areas, even human species on the floor in the room they put me in!.Dirty/out of order restrooms, RUDE nurses and NP and their wasn’t even a regular …
Feared my daughter had a fractured rib but thankfully between the radiologist and the on call R.N. they concluded it was a chest wall contusion after x-rays.
From entrance to exit, the security members and staff were very friendly, …
Green Zone is the worst!!!! Nurses are rude and uncaring. No doctors anywhere in sight. No one listens to you. They have their minds made up what’s wrong with you before they even talk to you. Nurse gave shot in deltoid with 2 injections. Also in same area with another patient. No privacy at all.
Just like others here I would give this hospital 0 stars if I could. I went in August of this year after a bad fall on my wrist. I was in a lot of pain, as it was broken and bent. I was told I had 2 people ahead of me. I was triaged and the …
Last night we had three children involved in an automobile accident. Just being a child is trauma enough. But for any hospital to have a child have to lie on a gurney for hours with a head injury is beyond comprehension. Then, my son, …
My father is a stage IV cancer patient. He was taken (out of convenience/desperation) a couple of weeks ago to the emergency room. He had fallen and was having right sided paralysis. He was also delusional and having major mood swings. They …
My husband and I have been here many times. We have found the care and staff excellent. The ER is very busy and the wait time is quite long, but for planned out-patient surgery and in-hospital stays, we are completely satisfied.
The director, staff, and security of this hospital are despicable people. You’re treated in there like a walking bank note and if you’re anything but they will throw you out. The attention is very poor, the professionalism is very poor, and the care is nonexistent.
The Gasto Outpatient center was amazing. I have had a few good experinces in the ER with certian doctors and nurses but the majority of my vists have been horrible. The 5 stars is soley for those indivudals and the outpatient center.
The wait was a little long but I understood it’s because of high demand. But I went in for a severely broken leg and was constantly cared for , checked on , and informed. Best experience at a hospital yet, thank you guys
I’d give it 0 or negative stars if possible. These people were incredibly negligent, had no clue about my fiance’s condition and declined to do the work necessary to educate themselves – even after repeated requests that they call his …
I took my mother in for CHF, She was seen very fast. The ER stuff were very fast and very good. A lot of negative feedbacks left for the Hospital, But I think it is a much better than a lot of other places. If you lived outside of the US, …
My husband Danny had found out that his surgery was to take place at a.v hospital we had heard such bad things about that hospital.. They have changed for the better my husbands surgery was at 2pm he was asked to be there at noon we checked …
Was there for 6 hours, only for them to lose my sample and had me do it again. Then I didn’t receive the help I needed. …
This hospital is in serious need for funding. The facility is very inadequate and doesn’t seem to have a proper process to be able to treat their patients efficiently and effectively. Its definitely not a staff issue, the staff seems to be …
I really don’t like hospitals at all but coming to this one I understand why I don’t like them, the entire staff team is just rude and not professional at all, I think they would let the patients die before they even help them out, it …
Went twice today, first for asthma. Then I got discharged when I was feeling better. But had to go back because asthma came back and started having a bad anxiety attack. Didn’t have to wait long, they were very nice and I got the help I needed.
Doctors and Surgeons are really incompetent and seemed to be bothered by any questions or suggestions that might of helped in my dads treatment …0 stars to them…. very unhappy with them…they did nothing for my dad and as a result he passed away….due to their slow response in treating him…
Hospital is very outdated. Equipment is old and the staff has an Oh well attitude. Expect to wait for an extremely long time no matter what you’re here for. Be weary of the cleanliness and knowledge of any staff memeber, rn or dr. The …
Waited for several hours, was forgotten about and left in an exam room for an hour and a half, had to deal with rude nurses, and most importantly, was sent home with the diagnosis ‘stomach pain’ which is a symptom, not a diagnosis. If you …
THIS hospital is known for dumping patients by their employees off the street!
For anyone who does believe what I am saying I’ve witnessed it with my own two eyes. The patient was shirtless and had a bag over her head so she wouldn’t be …
My mother received triple bypass surgery. The entire ICU staff was very respectful, caring and did an excellent job of keeping my family informed of my mother’s progress. Thank you!
went into ER with complaints of a severe migraine and a mild seizure. was sent home after spending the night in the hallway of ER with no CT scan. I was accused of being a drug user at 12 years old…. literally 12 years old …. ended up …
Just saw the video of the woman having a seizure in your parking lot after you kicked her out of the hospital. Tsk tsk.
I would suggest better staff. It is in no way shape or form appropriate to dump a person on the street in that ladies condition with a bag over her head. No matter what she was going through, she needed help and you failed her. Is that the treatment you would expect for your loved ones?
I took my husband into the ER for abdominal pain he was quickly diagnosed with appendicitis. The ER doctor Uner was amazing he quickly contacted a surgeon Dr Bermani who took him to surgery. The staff in the ER were fantastic everyone was …
I took my daughter to the ER because she had a high fever. The doctor told me that my daughter didn’t have anything that the fever should go away with iviprofin and tylenol. She didnt run the flue test only checked her ears and mouth. I …
So my dad was taken to AV hospital 4/17/2018 by ambulance do to his catheter that came out and blood in catheter and throwing up he his on home care and bed bond do to bad health. So my sister and I followed in car we got to hispital about …
This is something that has stuck with me. I’ve been to AV Hospital for a variety of reasons along with a multitude of other hospitals across the U.S. over the years. …
I’ve been sitting here for 4 hours for a visit that literally took 15 minutes. They lie about wait times and have no consideration for people. Some of the staff were nice, but the majority of them need training on customer service! Being …
I would love for you to explain to everyone on here as to why the lady was dumped in the parking lot under a truck? And why did you lie and say that the men that recorded the video, staged it? You don’t want to take responsibility for.your …
I DREAD coming to this place! It’s always overly crowded! The emergency department has zero rush and is very quick to put you in the green zone “least important”. Crazy to me that when you walk in with a 4 month old baby who can’t breath, …
Ever since the implemented their new triage system, this have gone from okay to horrible. I understand it takes time to learn but my last visit I had an obviously large umbilical hernia and was given a pain pill and ace bandages as …
I spent almost eight hours in the ER for chest pain radiating down left arm and up into neck accompanied by back pain and shortness of breath. I have a history of Prinzmetal’s Angina. I was put into a wheelchair and placed in a back …
Worst experience ever. Was there for 8 hours, let go at 2:00am alone.
This is going to be a long post so bear with me please. I went to AV Hospital because I was experiencing severe migraines and vision loss in my right eye. When I explained my symptoms to the nurse, he responded by saying that they could …
Wonderful I love the quick service unlike Palmdale regional I get a high giant bill. I can’t believe it even with full scope Medical. After I given birth. But the services and staff in antelope valley hospital amazing wonderful …
My son was admitted to the hospital on the early morning of Jan 27.2020. He was incoherent ,writhing in pain. He had woke up screaming. So he had been in a coma ever since They don’t have a different diagnosis. They think autoimmune but …
Poor service it’s like 20 people in the waiting room and no one is being called. Nurses and doctors are just walking around I just asked when I would be called they told me I have 9 people in front of me. Nurses just said They did not have …
My first time being at this hospital today and I must say they do more than Palmdale regional although the nurses do talk a lot (so unprofessional) (talking senseless nonsense) and as a worried mother I didn’t feel confident they were …
WORST HOSPITAL EVER!.. AT this point every time I need to go to the hospital because I have an EMERGENCY I feel like I have a better chance staying home and praying that everything will be ok rather than going to that hospital!.. At every …
Sent to emergency from kaiser the nightmare begins im a heart patient absolutely no parking by emergency had to park infront of hospital and hike ..then security rude rude rude disrespectful.plus at end of day they lost my property and had …
My mother-in-law was admitted to the Antelope Valley Hospital. It’s not as new as the new Palmdale Hospital but I like it much better. All of the staff are extremely friendly, helpful and communicative. At the Palmdale hospital is was …
If u asked me, this hospital is a joke! I went in for high blood pressure, high heart rate, and some other stuff and although it to them no time to see me but that wasn’t my issue. It was the the discrepancies that came at the end. When it …
Kindergartner was hurt in an accident. The care was fine, however all of the physicians and nursing staff’s hard work was negated by the terrible attitude in their customer service and billing departments. Expect to be berated by their customer service if you dispute their erroneous charges.
After viewing the footage of a patient having a seizure in the parking lot and the way she was “taken care of”, I wouldn’t come to this hospital for a hangnail! Nobody seemed to care and it actually seemed as though the staff was BURDENED …
I just saw a video of your hospital staff dumping a patient onto the ground in your parking lot with a spit mask. You have people at their weakest point in life; physically & mentally – and this is what you staffers do? Your hospital is a …
This hospital should be Shut down for elderly abuse. No edible food for days. Giving solid foods on soft diet letting food set for hours with patients to weak to lift a spoon. I’m guessing they can note solid foods in her chart so she can …
Given a lot of the difficult circumstances the staff has to deal mostly because I’m not a professional myself the staff was great when it came to my wife’s ailment. Not to mention the attentiveness they had for my grandmother when she was …
Yesterday was my first time at Antelope Valley hospital and it was not the greatest. To me there’s no sense of urgency when people come into the hospital and they’re visibly sick. I came to the hospital because I was having an allergic …
The NP Patricia is the most ucompassionate,cold hearted,disrespectful and unprofessional np I’ve ever had to deal with. She walks around the green zone like she’s a queen,yeah maybe a heartless queen! …
DON’T take your kids to this hospital.
I took my daughter because she had a stomach virus and was throwing up I tried to give her fluids but she kept throwing it up so I took her to the hospital the …
I have mixed reviews – the hospital is a 3.5 to a 4. Really, it depends on how busy they are. I have a child with leukemia. If he gets a fever, I have to take him to the nearest hospital. The first time I brought him to AVH, I told the …
We went to the hospital to see our daughter-in-law, son and new granddaughter. The Nazi security guard said there were already 3 visitors so we had to wait in the Lobby. After sitting there for about 15 minutes I decided just to go to her …
The worst hospital EVER! Nasty rooms, nasty hallways, no privacy, not sensitive to patients’ needs. Staff nurses has no clue! The assisting help pretends to care. Security all over the place like a prison. Not enough doctors on site , maybe …
Do not go to this hospital it’s horrible, comma I waited 4 hours and 3 and a 1/2 hours with the needle in my arm. Finally got fed up and left had a big argument with staff. And to top it off they don’t even take the proper procedures of wiping things down
This place is not good. I had to stay here for 5 days. There were dirty scissors taped with used bandages on the side of my bed. Somesheets had red and yellow stains. The nurses were hit and miss. They’re were always nurses hanging out and …
I was having chest pain so I went in to the ER, there.
After I told them about my chest pain they proceeded to tell me nothing just to …
Disabled Combat Veteran. First of all, the working caring staff are excellent in caring for my needs and the pain I was having when I was told to go there from the Veterans Clinic in Lancaster. The issue is, I was harassed and threatened …
They took good care of my mom and when it came to her end of life care, they staff was very friendly and helpful. Fair warning though, the ER is always busy! You would be better off going to an urgent care if it’s not super serious. 3+ hour wait times is not uncommon.
I’ve been here for 5 hrs in pain haven’t received any medication or got any test ran, I’m here for back and head pain, I’m crying in pain and they aren’t doing anything, I contacted the hospital on my phone and they hung up On me. Worse …
The worst device alive in the Emergency department. My mother literally was forced to sit in her own piss while being serviced after she had a seizure. After calling multiple times and being hung up on my the reception in the emergency …
Delayed Surgery, 3 times, put into preop with leg compressions and morphine but let out after bad scheduling. Never saw doctor after surgery. One nurse took blood pressure on arm with IV and caused some lasting bruising. Food was good.
I work in a hospital myself and have been in the back end of the ER,I understand tge pressure if the patients and families, yea it is hectic, but never let that get in the way of patient care. …
This is the worst hospital ever. I will never go back there again. I was brought in there by ambulance from the urgent care at Kaiser in Lancaste because I had problems breathing. I edited there for 2 hours before I finally was able to get …
I just saw the video about the lady getting dumped in the parking lot. It was a horrible and shameful act. They studied to be doctors and nurses so they can save lives but yet they turn the other way and ignore it. How can they do that? …
I’m sorry but I would NOT take my worst enemy here if I had too. This place is so bad and the staff is even worse. They have 1 doctor there that is a life saver and a few nurses. If you ever get the chance to have Dr. Bermani do surgery on …
Whoever made the decision to dump a patient out of her wheelchair in the parking lot needs to lose their license immediately. No excuses, you are expected to uphold your oath to do no harm and provide medical care. I don’t care what the …
If you have nothing better to do on Wednesday night go to they don’t sell a hospital and sit there for 5 hours and not even get to talk to it’s a great time.
Still really lucky if you get sent to the green line. …
I recently went to the Emergency room at this hospital with chest pains. When I arrived I saw one nurse who took my blood pressure and I had an EKG. After this I waited in the waiting area for over 3 hours. I asked the staff when I would …
Horrible place had to deal with they while in the state for military training. They will play the game to look good with have someone comment on the review thats works at the hospital apologizing for the bad experience but will never make …
Please Don’t come to this Hospital 🏥 is the worst at the ER Department. I can’t wait to call on Monday and make a complaint regarding their waiting time and the way they stereotype patients. Especially Hispanics, I brought my friend Mary …
How can you call yourself a hospital when you dump people in need in a parking lot? You left her with a bag on her head and her shirt undone! How can you sleep at night knowing that you potentially left her out to die? Even if she was a …
I don’t know what happened to my review so I will write again. This hospital is one of the worst hospitals I’ve ever been too. The staff members are rude and unprofessional, everyone from the paramedics to the doctors and even the security …
Absolutely terrible hospital experience! I was involved in an auto mobile accident where I was not at fault. And as a result of the accident occurring in Lancaster I was forced into emergency services at this hospital (would have strongly …
The ICU unit saved my cousin Barbara for the third time this time! She had Covid in her lungs.The nurses were so happy when she woke up, they all clapped they knew her from the two previous times. Barb had ARDS. Anyone who bad mouths has …
My father was hospitalized on Nov7,2019 until Nov.11,2019. The hospital staff were wonderful and very polite and professional in the neuro 5 tower. His room 547-bed 2. But an individual registered nurse gave exceptional care. Her name is …
If I could leave no stars I would. This hospital is the worst. They’re under staffed, they take hours to see you and get you help. The staff they do have are so rude, inhuman and unprofessional towards their patients. I would recommend going anywhere but here.
My mother died in this hospital’s hallway on a gurney. She was brought by ambulance after losing a significant amount of blood as result of her fistula bursting open from her arm. The hospital failed to properly treat my mother in the …
I would leave no Star. 13 year old son was told could not see his mom after surgery during visiting hours.Even being immediate family.
I’m in a wheelchair and was physically threatened to be dragged to the street by the security guard while I waited for my gurny medical transportation to arrive to take me back home after I was Injured . The supervisor put me on the bus stop because I called the police even though he admitted he said what he said.
I took my daughter to this emergency room in level 10 pain with a severe flare from a chronic intestinal disease. She was in bad shape, we sat in the hallway of the “green zone” for 2 hours. I asked a nurse to check her because she almost …
The multiple rude nurse that don’t know how to deal with family members when they are wired about their family member that has Covid . They don’t give accurate information. They were rude to me saying they can’t give me information because …
The WORST hospital I’ve ever experienced in my life!! I gave birth to my daughter here (what a mistake that was) and it wasn’t until her first Dr. appointment that i found out her collarbone was fractured during labor. The hospital NEVER …
They have misdiagnosed me twice. If wasn’t for cedar sinai twice saving my life A.V. would have killed me. Other hospitals know A.V. is a joke and needs to be revised. I have made a complaint and am ready to go further. To many people have …
Honestly I was terrified to go here knowing I had to get blood drawn to check for appendicitis last night but once I was called back an amazing nurse Andrew M. was so kind and understanding I hope one day he gets a raise for how …
This garbage hole should be shut down! I went in for a lung biopsy in January and have never had such a bad experience!! The nurses were all talking loudly and having a great time without any consideration for all of the sick patients …
Cut my finger with an electric power saw. This hospital was recommended by the ambulance crew in Cal City. The hospital is about an hour away from California City and it has all the resources available for any type of emergency. Hospital …
Brought my best friend here 7 times in 3 years for various issues and never got good information, treatment, or diagnoses. Brought him to Palmdale Regional *ONE TIME* and they immediately diagnosed him correctly and began treatment. He’s …
The process for getting a vaccine here is need need of some serious organization. When I arrived for my appointment, the staff did not have a way of knowing who arrived first, and helped people who arrived after me, as a result. …
I was transported to this hospital after a bad car accident and I wasn’t able to move, walk or stand. I also knocked out during the accident and had bumps in my head due to it. There was no doctor that came to speak to me at all while being …
It is really hard for me to write a negative review about this hospital when the Emergency room was so good to me. The Doctors were great and the treatment was great. After I was admitted is when everything went horribly wrong. I am a …
Don’t let them take you to the “GREEN ZONE” I was taken here via ambulance. Never will I ever come back here if I can help it. Words truly can’t express how unprofessional, uncaring and down right rude the staff was. From the staff to the …
If I could give this place 0 stars I would but I had to give it at least 1 to write the review. They make you wait ridiculously long hours to be seen no matter what you have going on. My son was hit by a car and we waited. Again we were …
AV Hospital was the worst experience in my life they don’t care about patient care or letting family advocate for their own family all the doctors and nurses were very rude and not helpful and did not care about my mom’s well being I even …
THIS PLACE NEEDS TO BE SHUT DOWN ! Nurses are extremely Rude , Unprofessional & To them it seems okay to see there patience in pain ! WE NEED TO START A PETITION OR SOMETHING TO HAVE THIS PLACE SHUT DOWN OR HAVE ALL THEIR PERSONAL CHANGED . …
i’ve heard many stories of Black and Brown people being abused and mistreated here! please for your own safety GO SOMEWHERE ELSE. this medical center is part of the problem! it needs to be shut down. DO NOT go here.
Wow, the pharmacy crew has been extremely helpful. The clinic secretary and assistant to Dr. Jafferi are always super helpful with my grandmas needs. I call from Denver to follow up on my grandmas appointments and new meds and everyone is always very helpful. Thank you for providing great survives for my sweet grandma. 👏🏼 …
I was there for 12 and a half hours wait for a CT scan, a MRI, and xrays. I had to ask them what was taking so long if I could at least get a sip of water and each time they said i don’t know and no water until we get the tests done. Then …
Worst hospital ever! Took my loved one in on numerous occasions seeking help with respiratory issues, and they did nothing. Waited one time for hours, then decided to go elsewhere, and when I told the ER staff we were leaving, they …
I believe we should be thankful for A.V hospital because that’s the only hospital we have without it a lot of people’s health conditions will get worse but if we are all positive we will have a faster and better effects, and more people will be happier.
My uncle came to the emergency room last week with complaint of severe stomach pain. They sent him home , no test and a prescription for Maalox. Hours later that same day hours he was rushed to the hospital, passed out and stopped breath. …
Very hard working Nurses and Nurse Technicians. I was in 5-Tower for 30 days, they became my family. Everyone from Housekeeping, Dietary Services, Nurses, Doctors, Nurse Technicians and Case Management were involved in the care of myself. I …
I have no complaints.. my neighbor Janet’s been in and out of the ER and this hospital for the past few years and now spending her last days of life in AVH. Being treated with the utmost of kindness and respect. Natasha is her nurse …
This is the worst hospital by far!!!!! My sister was in a horrible car accident, she was in terrible pain!! We kept asking for pain medication for 4 hours and nobody cared…. I got so upset and asked to speak to the main nurse and finally …
Me and my family had to rush my grandmother to the hospital because of major chest pain that was hurting her. The staff seemed to be slow and were extremely rude using sarcasm and 2 of the staff members that were supposed to be helping …
My son had a scalp laceration. We went to Kaiser urgent care at 1048 pm they are closed already. The security guard directed us to Antelope Valley Hospital emergency department. We were in and out for an hour and a half. From registration, …
Worst hospital ever people! I brought my husband with a really strong pain! Because a condition he have, not pain medicine And no nurse or doctor check on him until 3 hours later! So, please! People if you really love your love one, Is …
edit to add I called the # for the patient family experience listed in the response multiple times over my husband’s 11 day stay and it did not help. My name was placed on the whiteboard in his room and still no one called me when his …
I had bladder surgery. I needed help to use the bedside commode. I hit the call button someone said they would be with me in a minute. 1 and 1/2 hours later someone comes in and asked if I was doing okay. No, I needed help and no one came. …
There is a very viral youtube video of hospital staff at this hospital (Antelope Valley Hospital) dumping a seizure patient in the back of the parking lot with a spit mask on her face, they dumped her out the wheelchair and just left her on …
Always depends on the doctor u get, some are good, some aren’t. The wait isn’t usually TOO LONG, but then again u never can tell. 🤷🏼♀️…I’ve Unfortunately had several friends that have had MAJOR malpractice issues at this hospital, BUT, I …
I have had to bring my daughter here 4 times during her pregnancy the 1 times she was 31 weeks and 5 days, they were trying to stop the contractions so the babies lungs could develop more. They kept her 5 days and then transfered her to …
They don’t even deserve a star this is the worst hospital in the Av the Doctor and nurses are liars and very unprofessional.
I was taken to AV hospital back in September by Ambulence from the urgent care sr Kaiser because the doctor said I had an irregular heartbeat from an EKG. The doctor said I needed to be admitted and monitored there. When I got there I was …
Wonderful place, security, nurse and doctor are very professional when my wife went there for type 2 diabetes examination. They were very good to my wife and made her happy. Then the doctor told my wife ‘no charge’ for the examination. WOW! …
Went there for bad tinnitus with ear pain, dr looked in my ear said everything was fine gave me discharge papers with a phone number to schedule an appointment with the ENT which that particular number had been disconnected…. Absolutely zero help from the A.v hospital ER room.
Well, I would definitely never go to that hospital if god let’s me !! I’ve seen and heard horrible reviews and stories about this hospital for years. and just recently heard about a woman who was recently diagnosed with cancer ,they …
COME ON PEOPLE…At 4am their Green Zone workers gave my 79 year old mother a phone number to some guy who charged her $20.00 to drive her from Avenue J & 15th st to 15th & Norberry that’s one block up from the hospital and two short streets …
Worst hospital you can visit.. I say drive to your next city to be seen if you can the staff and doctors here. Are a Big a*# joke!!!!!
In 1995 I was given the best care when giving birth to my son Drew. The delivering doctor who was assigned to me was kind, courteous and helpful, and expert in how he delivered my son. It was a natural birth with the help of a shot in my spine to numb it. It was my best birth experience. 🙂
No emergency is great but surprisingly I got seen right away and then was put in a room for my daughter. She couldn’t breath and they attended to her right away. Triage guy was very nice and professional. The nurse I had was okay and …
I would like to thank Antelope Valley Hospital for saving my husband’s life, and for the outstanding professional care.
We took my fiancé here and found out she had gallstones. They decided to not admit her and send her home with pain meds. We came back two days later because her pain was far worse than before. They finally admitted her and decided to remove …
A friend of mine took her son here because he was nauseous and they told her that it was normal and prescribed him nausea medication & they also drew his blood and said everything was normal. She ended up driving to children’s hospital and …
This is regarding my daughter, my children were born at this hospital 53 years ago. Sorry to say, this now is a dump yard, mostly due to CEO. Has made staff into non caring, sorry but not due to covid. This has been an ongoing problem for …
Absolutely horrific, they saved my life in emergency, & ICU, so 5 stars for emergency center.
Staff is loud in hallways, sounds like your trying to sleep in a Chucky Cheese, …
Would give 0 stars if I could. Staff wouldn’t take my condition seriously, argued with me about what insurance I had even though I showed them my card multiple times. Didn’t even let me stay until my pain was managed. Put down in my chart …
One of the worst experiences of my life at a Hospital. I went in with broken ribs. I was there 5 hours. And never got an x ray. I was moved around like cattle. I did d beg for pain. Meds an finally got some before I was sent home.
I gave birth in this hospital years ago and I regret never filing a complaint.
When I went in during my contractions, the only person who treated me with kindness was the woman taking my paperwork but the first nurse had no regards for my …
They leave people to die in the parking lot, and then call police on those that don’t allow them to let people die. The whole world will see the video. Unacceptable
Dirty, unprofessional, unorganized. After 6 hours, I was told they didn’t see any reason for my pain. I was driven to another hospital and had gallbladder removal surgery within a few hours.
Called to speak with fam. Got transferred 3 times nurses station phone stated- you have been connected to a number with a mailbox that has not been setup… Good luck folks. Smh
A third world country hospital here.
My chest started to hurt for no apparent reason. It was getting worse, I couldn’t breathe or move. (It felt like some type of poisoning with heart attack …
Being honest this was not my first time going to this hospital but it was the first time that I was glad I used it instead of a different one. They had systems in place to help cheap people that came in and people who work they’re safer …
Please don’t ever go here. I am being admitted to a different hospital for appendicitis. I went there yesterday and was there for 6 hours. They don’t care for you there… don’t waste your time. The problem that I see is a lot of being …
Thee WORST hospital! I would give it zero stars if I could. I’ve been waiting for about 2 hours going on to 3! I have lower back pain and haven’t spoken to anyone or seen anyone. The nurses are so unprofessional. They have a waiting room …
My friend had told me today that someone he knows ,their mother ended up dying in this hospital from covid and that the lady’s whole backside of her body was just totally covered with bedsores!!! She must of been in horrific pain!!! This …
How to abscess tooth went there they gave me antibiotics and pain relievers the wait was approximately 4 hours start to finish.
I cannot believe the number of negative comments that are critical of AVHMC. If a restaurant was to receive so many poor reviews, do you suppose that people would avoid that place? Of course they would. No one wants to trust their health …
THIS PLACE IS THE WORST! They’ve had my sister in the hospital for 5 1/2 days for a relatively minor procedure. She should’ve been released the next day but THEY gave her some meds that made her vomit and dry heave. Then, even though her …
The last time there, ER, had an allergic reaction. All swollen and having problems to breathe had to wait for 3 hours before been able to see an NP who was very professional and as great as an MD. Receptionist was horrible with the …
0 stars for billing alone. $123,000+ bill for a statement on the 24th of this month (Jan) I call to get an itemized bill because I dont trust hospitals and I ask if the bill was ever filed with my company’s insurance they(AVH) say …
My Mother was admitted to AVH with Covid, they wanted to release her after two days. I had called her insurance to have her stay another day. She was sent home after 3 days, absolutely nobody to take care of her. My family was sick with …
Had an amazing experience at AVH while visiting the heart department. The security guard at the front entrance was very nice and professional. The girls at the front check-in were very helpful and professional. The admission department made …
Absolutely horrible service!!!!!! Walked in told them I was 5 days post partum with History of preclampcia during active labor, blood pressure of 169/102 tingling / numbness on left foot and they waited 20 minutes after they got all my …
My mom was just in here for a stroke, and the scariest time it could be for us, was made so pleasant by this hospital and it’s staff. Especially her Dr, Dr. Rahal. I appreciate everything he did for us and thank you to him and this hospital.
Moved across country before writing this review because it’s so bad. Went multiple times in one week last July for nonstop endometriosis vomiting, I was vomiting blood and bile and couldn’t keep water down, doctor told me it was because of …
I called 911 and paramedics brought me here, so far I was treated with compasión and I’m so grateful from the paramedics to nurses and doctor, they all treated me really well and super fast!
Great experience that’s for sure.
Worst experience I’ve had. I am 6 months pregnant and went in for cramps, fast heart rate and high blood pressure. I would expect to be seen as a pregnant patient yet they told me the wait time is all those pink charts hanging on the wall. …
Very good experience here. Urgent care nurses answered all my questions and made me feel at ease during my visit.
Don’t ever go here. They like to dump women in need of help in a parking lot then laugh as they walk away. They were filmed and called out for their disrespect. Security is a joke.
I had a Gastrosleeve surgery on August 18 I was there in the hospital for three days I was like say thank you to the all the nurses day one wonderful bedside manner was excellent I really appreciate you ladies up the good work and God bless each and everyone of you and I like to give a big thanks to Dr. Yeager
My newborn baby was brought in as an emergency as his flu virus symptoms had escalated beyond our medical control. He was admitted immediately he was given meds for his high fever and was put on oxygen and examined promptly by the ER team. …
Dec 14 2021, I want to thank all the nurses from AV Hospital. They are pretty awesome. In the E.R…. I would like to specifically mention Karen she is great, very kind and caring … Nurse manager Cory and her team of nurses in the P.C.U …
I don’t normally rate places, even less hospitals because I understand the struggles of nurses, but I just want to say I just took my 1 year old to the emergency room on 3/25/2022 it took 2 hours for us to be called in to see a doctor after …
I could not beleive what we walked into. Kaiser Urgent care sent us over to get further testing. I have no complaints with entrance to facility or registration. But the waiting room situation is the worst experiance ever. They are so short …
Worst ER ever. Everyone from Security up to the ER Docs are extremely rude. When someone comes in w a emergency…you would think there would be a little more care and compassion. Not here. You sit and wait for your name to be called, which …
I have read so many negative reviews, and in some cases aggressive ones. I don’t understand anything! I had to visit ER four times. I had also five different procedures and surgeries at this hospital, and I never met anyone who even looked …
My elderly mother had a fall in her shower. She ended up being taken by ambulance to this hospital. I had read the reviews here and expected the worse, but I felt it was really good treatment. Security was good, they scanned everyone …
My God the AV green zone nurses are rude and zero compassion for the patient’s. I think they all team up on you if you asked a lot concerning questions, like its been 4 hrs and still no IV fluid put on for my wife. She was brought in for …
My dad (93 years old) was taken to the emergency room at around 11 am. We left 12 hours later at 11:10pm!!!!!! Things just moved at a snail’s pace. The person in the bed next to him changed three times in the time he was there. I know …
I came here and was waiting for 4 hours for tests to be finished, the nurse only came and discharged me after I clicked the call button. I still feel horrible.
Terrible hospital. I can’t even begin to tell you of all the wrong doings of this hospital. This abuse has been going on to me and my family for 8 years.
The nurses are not nice specially in recovery area some that Ignore Patient Because they’re too busy entertaining themselves with their partners laughing ignore the calls from patients
It is a shame that I cannot give this hospital negative stars. It should be shut down blown up rebuilt because the help there is not there everything about the place is to make you sicker and miserable… If you ever have a choice in life do not go to this so-called hospital. It’ll be the worst decision in your life or maybe the last.
I came in a rush because i was having a allergic reaction an expected to be cared of quickly before reactions got worse 30 min and there was probably 100 people being helped so i left av hospital is by far the worst hospital
Please do research on this hospital before you give any money. Approximately two years ago they dumped a poor woman out within their parking lot while she was having a seizure. …
If you want to get dumped out on the side of the road to die apparently this is the place to go. I hope that woman gets every dollar she deserves. I hope they eventually shut this place down.
Utilize at your own risk and peril.
The ER has become a ghetto free for all. …
I had to unfortunately go to emergency. These emergency room staff & doctors outstanding! They took me in right away, did testing, and my doctor was fantastic. I will always put my life in their hands. They were God’s angels helping me
I always had a fear of hospital’s and if someone would of said the pain I’m having in my stomach was going to keep me there a full week I definitely would of found excuses not to go.. but I’m so grateful I made the decision to have my wife …
My mother almost died in this hospital. She had a bad UTI infection but they told her, it was her gallbladder and she needed an operation in the morning. However, she escaped. I picked her up outside in her hospital gown. I took her to …
My daughter suffered a paralyzing stroke at home on 6.22.22. She was rushed to AV -ER. She was provided expeditious and extensive stroke evaluation. It was determined that she had to have an emergency partial skull removal and brain …
a long time of waiting, they took X-rays of my son and they told me that everything was fine, I went to another hospital and they found that there was a fracture, 👎👎👎 …
This is the worst hospital experience we’ve ever had. Due to lack of caring and concern for us and the severity of our situation, we almost lost our 5-week old daughter here. We were sent here from Kaiser Lancaster, who told us the …
My family and I just moved out to Antelope Valley and there are not many options when you have an emergency so yes I was skeptical to bring my son here but we had no choice and believe or not from the beginning I drove up Security helped me …
Absolutely unbelievable, this is the worst hospital I’ve ever been in. I’ve been in the green zone for approximately 5-6 hours and haven’t been seen at all. This is not an emergency room you would want to be in 0/10 wouldn’t recommend.
Horrible place. Takes ridiculously long time don’t tell you what’s going. The wait time could be explained with the shortage of staff, but the horrible communication is unacceptable. They would make me wait and not tell me for what or why …
Yesterday, I went there with my mom to get a shot and an x ray, after we were done with both, we waited for the x ray results, we waited from 9:40 PM to 12:20 AM with no results, and between the time, we asked my nurse who gave me the shot …
This staff saved my life and they are the best hospital staff I’ve ever encountered…icu unit was the best, shout out to nurse Anna and The nurse that did everything to bring me jello sorry I forgot your name the meds were real! Love you guys forever!!!!
We havent forgotten what your security staff and other staff members have done to that poor woman in your parking lot. And the fact that the security guards that dumped her in the parking lot while needing medical attention STILL WORK THERE. Rozales & senior Perez NEED FIRED FOR MISCONDUCT AND ABUSE OF A PATIENT.
This hospital used to be very poorly managed but in recent months they changed because every time I come here they don’t judge me. They keep me informed and really get down to the bottom of any illness I have. Since the beginning of 2022 they really stepped up their game. Especially the ER department.
Best hospital by far..
…yes it’s ghetto looking but all my visits w them have been good….the are not like Palmdale hospital n get u in n don’t care what’s wrong w u…they get u in an make sure u are taking care of…
Kudos to AVMC!! From the ER nurse who kept offering us coffee and water while waiting for a bed for my dad, to the respiratory tech, lab tech, Hospitalists, Cardiologist, EVS, transport guy, security. Everyone was very attentive, caring and made us feel comfortable despite my dads seriously condition. Thank you all so much!!
I think it’s so important to share my story!! My pop has been to Av medical center at least 50 times in the last 2 years due to severe anemia and a blood cancer that caused him to need transfusions often. Honestly our experience in the ER …
seems they have advanced equipment but wf, lots people sleeping in the hallways while staff socialize and laugh so inappropriate
The staff… Are decent people, usually I get good nurses when I’m there. But today… I sat and waited for over 4 hours when I checked in for chest pain, shortness of breath, blurry vision and extreme dizziness… Nobody checked my vitals! …
Hate is a severe understatement. This place is a shiny and BOLD example of how a hospital should not be. It’s not equipped to handle medical problems and you will be left dying in the waiting room before they get you the care you thought you’d be getting. It’s the perk of living in such a fantastic city called LANCASTER.
Kaiser sends us here for emergency treatment and when we ask for someone to help us they refuse or they don’t have nurses to help you on a wheel chair clearly it’s an emergency situation you all need to be more sensitive to patients that …
If I could give no stars I would. This hospital is the worse. It is dirty. The staff is extremely rude and uncaring. Seems to me they just want money and don’t care about patients or the family. I tried calling their patient feedback line …
I almost died at this hospital in march of 2020. Right when covid was surfacing. I was diagnosed with pneumonia and had my lungs aspirated 3 times …for 2 weeks. If i had not walked out on my own and not gone to Henry Mayo. I would have …
I am so grateful to the AVMC team. From the first person we encountered in the ER to the last when I was transferred out by helicopter, I was treated with the utmost of care. The ER team was so amazing, The ICU team was amazing. They saved …
The security guard with bloodshot eyes refused me ER entry during a medical emergency because I didn’t have my papers on hand. I was told I needed proof of vaccination or a COVID negative test! I wonder if they turn away stroke, gunshot or …
Absolute horrific treatment of patients. Nursing staff is under educated and over worked. Their lack of care and attention is heartbreaking. Doctors on staff are also under educated and over worked. This makes for a bad combination. …
Would love your hospital to explain why you think it’s okay to dump someone in the middle of the parking lot with a spit mask still on, like they are a piece of trash. Your staff laughing at the situation shows what kind of people you …
I’ve been to Antelope Valley Hospital several times in the past few months and every time I’ve had a great experience. The wait time is not ideal, but they do what they can with what resources they have. The doctors and nurses listened to …
I’m very grateful for this hospital saving my mothers life the neurologist surgeons, doctors, and nurses I cant mention all but thank you Marco, Natalie you were great thank you for making my mom feel comfortable and explains everything to …
If I could give zero stars I would! This place is the worst hospital in the NATION! I believe if people had a choice they would not come here! And this place would be abandoned! Most of the people with the exception of very very very few …
The ED staff was Exceptional, pleasant everyone was very nice, and it’s is nice to be treated well since your baby is the patient in need of help especially as a scared mom. Caring, smiling and laughing is a good atmosphere for patients. I …