I have been with AOD since 2001and I have already had assistance whenever I needed it. They have been very good to me. I really hope it’s always this way. Thanks
I’ve called 5 times and the phone just rings nonstop!! It’s pathetic how you all manage to not be able to do the basic entry level requirement of any business and that’s to answer the phone!! Shame on your establishment!! In this day and …
One star review solely due to the poor service and availability of the ATM at the oxford branch. Not dependable: out of service or not accepting deposits about two thirds of the time I try and use it.
My family has been with AOD since they opened . A lot friendlier before they grew so big and that is ok. It like in a small town everybody knows everyone as it gets bigger more people not so small town
This bank costed me $6,000 becuase of an after hours car sale by not putting gap on my vehicle (they automatically done it on the first two) now my debit card is frozen and they dont open until tuesday and its its currently saturday. Customer service seems to be a bar minimal effort
I’ve had an account with AOD for several years and I’ve never had a major issue. They are always helpful when I have questions and they are now up-to-date with their cards so they can be used with Apple Pay. My only complaint is that they have reissued debit cards several times (way before the expiration date) and it’s inconvenient.
Worst bank that we have ever dealt with. It literally takes an act of God to get these people on the phone. I still haven’t been able to. We were issued new credit cards and no one can give me a straight answer about how to pay it…except …
It was great until it wasn’t. I had a credit card issue with a fraudulent transaction. I’ve dealt with two other banks previously and in these cases never had to go to a branch to correct it. Not only was it not handled in a timely manner, …
Not open on Saturdays anywhere anymore, service is slow, and ATM don’t read chips on cards. So if you work sun up to sun down like me and your cards damaged you can’t get to your mo ey without using a different ATM and a fee
I’ve had a few unpleasant experiences with this credit union. Both of which put me in unpleasant situations. One had to do with getting a new debit card a few years ago and it not getting sent where it should have. I was traveling for work …
Love this branch. The staff has always been polite and helpful. I’ve never had any real issues with them, that I wasn’t partially or completely to blame for. This is better than ANY bank.
Great credit union with awesome rates. The only reason why I’m giving 4 stars is because the ATM at their Oxford branch is terrible. I stopped in on a late Saturday afternoon, the Thanksgiving weekend of 2022, to withdraw some cash. When my …
I like banking with them.
Great staff and customer service!
Horrible customer service, would NOT recommend to anyone!
Amazing staff and good service
Customer service is terrible and try to reach them via phone is a act of Congress. I don’t recommend this institution at all
Excellent service! We have banked with them for 50 years!
Been standing in line for 20 minutes and still haven’t made it to the teller. Need more tellers. I only have 30 minutes for lunch
They Open drive thur on Saturday but nothing body will answer telephone when I was out town. I have 3 other bank no plm ..
I have been with AOD since 2001and I have already had assistance whenever I needed it. They have been very good to me. I really hope it’s always this way. Thanks
I’ve called 5 times and the phone just rings nonstop!! It’s pathetic how you all manage to not be able to do the basic entry level requirement of any business and that’s to answer the phone!! Shame on your establishment!! In this day and …
Waste of time and waste of a hard pull. Don’t bother unless you have perfect credit. Rude staff as well.
One star review solely due to the poor service and availability of the ATM at the oxford branch. Not dependable: out of service or not accepting deposits about two thirds of the time I try and use it.
My family has been with AOD since they opened . A lot friendlier before they grew so big and that is ok. It like in a small town everybody knows everyone as it gets bigger more people not so small town
This bank costed me $6,000 becuase of an after hours car sale by not putting gap on my vehicle (they automatically done it on the first two) now my debit card is frozen and they dont open until tuesday and its its currently saturday. Customer service seems to be a bar minimal effort
I’ve had an account with AOD for several years and I’ve never had a major issue. They are always helpful when I have questions and they are now up-to-date with their cards so they can be used with Apple Pay. My only complaint is that they have reissued debit cards several times (way before the expiration date) and it’s inconvenient.
Worst bank that we have ever dealt with. It literally takes an act of God to get these people on the phone. I still haven’t been able to. We were issued new credit cards and no one can give me a straight answer about how to pay it…except …
It was great until it wasn’t. I had a credit card issue with a fraudulent transaction. I’ve dealt with two other banks previously and in these cases never had to go to a branch to correct it. Not only was it not handled in a timely manner, …
Not open on Saturdays anywhere anymore, service is slow, and ATM don’t read chips on cards. So if you work sun up to sun down like me and your cards damaged you can’t get to your mo ey without using a different ATM and a fee
I’ve had a few unpleasant experiences with this credit union. Both of which put me in unpleasant situations. One had to do with getting a new debit card a few years ago and it not getting sent where it should have. I was traveling for work …
Love this branch. The staff has always been polite and helpful. I’ve never had any real issues with them, that I wasn’t partially or completely to blame for. This is better than ANY bank.
Great credit union with awesome rates. The only reason why I’m giving 4 stars is because the ATM at their Oxford branch is terrible. I stopped in on a late Saturday afternoon, the Thanksgiving weekend of 2022, to withdraw some cash. When my …