Apex Medical Group is a Doctors office located in Los Banos. Our mission is to provide high-quality &accessible healthcare services in Hilmar, Dos Palos & Turlock. See more
(Translated by Google) They provide a very good service but they should use fewer practices beforehand, since each change of one of these is like a start of files and they do not want to continue what their previous colleague has already …
(Translated by Google) I came to a consultation with a 94-year-old woman with symptoms of COVID but I made the wrong clinic, that is a slow care, 24 hours have passed and no one has communicated with us. Terrible service, I do not recommend …
So rude girls, talk talk talk, call them hardly answer, just called 10 times it’s 630 and they don’t close until 7 they need much customer service training
So they wont refill your medication bc you smoke cannabis and refuse you service when you have a medical problem..this is profiling ..just be anither door that shuts down here in this town
Does anyone know why every time I call it tells me the person I’m trying to call is unavailable? I dial the extension and it gives me that recording, who wants a doctor you can’t get a hold of?
They’re on top of their stuff!!! They have patience with people, and they find out what is wrong with their patients, kids and adults!!! I love their medical group!!!
Dr. BOCO is the best I have been to in my life, don’t mind driving 45 min to Apex I’ve never waited in lobby over 20 min and his nurses are so good and professional!!
Today I took my son he normally visits his doctor dr alkayed he’s the best they told me he wasn’t in that if it was ok with me for another doctor to see him I said yes no problem so they told me dr Gabriel was going to take a look why he …
They don’t keep good medical records I’ve had them copy my son’s shot records 3times before they finally kept a record but love how they always take in walk ins and appointments are quick
Apex Doctors are caring and very professional. They have added more specialty Doctors to their Annex Clinic. I have been here for 8 years now. I transferred from The Golden Valley Health center.
This place is terrible and I never have an appointment where after I feel like the problem was solved. These doctors are not very competent and their communication absolutely sucks. It’s gotten to the point where I’m considering getting a doctor out of town.
I wouldn’t even rate one star, but it’s the only way I could write a review. Me and my boyfriend brought our son to Dr. Saeb for a Circumcision, and were both completely disappointed by the botch job and the Dr’s attitude. When we went for …
I had a horrible experience. I have been dealing with an illness for a long time so understandably I get emotional when discussing with Dr. Ron Pasquale insinuated that I was on drugs and quickly prescribed me meds and tried to send me on …
I would give this place zero stars if I could. The service is TERRIBLE. It takes over an hour to be seen just so that the “doctors” can give you some vague advice. The scheduling is HORRIBLE. I drew the line when they scheduled me for an appointment BEFORE the Dr. was even scheduled to come in. Don’t even bother coming here.
Horrible Experience! Long Wait, to Get Drs Attention For Two Minutes! They Assume Your Sickness, panic you and days later everything is ok. If they had a .5 star I would definitely put it. First time I ever in my life rate something and …
Went in for My Babies 4 month shots, tells my wife that the pain meds are being sent to the pharmacy in town. We get back to our town 30 minutes away only to find out not only does the pharmacy NOT have our prescriptions, they were never …
It took more than a month to get lab results, I had called labcorp they had sent results two days after I had them done but they insisted that they did not have my reults they did not bother to even check, They schedule me two times for …
Having experienced sharp shooting pain in my ribs I went to get an x-ray. I called twice asking if they’ve gotten the results because it’s been 3 weeks since I’ve gotten the results and the receptionist said Dr. Kim still needs to review it. This is rediculous! If I could give it 0 stars i would.
When front desk schedule appointments. It is expected that patient is on time. When the appointment is made for telehealth. The P.A. should follow the scheduled time. As patients we to have a life. When a physician calls an hour sooner then …
I have been to this facility on a few occasions over the past six months and have always received excellent customer service and care. The doctors are quick but thorough. I will definitely visit again should the need arise.
Simple and neat facility. Got an appointment last week for COVID testing. Was in and out quickly in less than 15 mins. The staff was helpful and overall great experience…
Not very professional. More like a factory. Went for covid-19 test they told me I would get results the next day never got a call. Tommorow will be day 2. I can see why they only got 2.7 stars. Call them 3 time they never got back to us.
I never had a worse experience with a medical facility than at this place. The reception staff is so rude I almost felt guilty for wanting to see a doctor and feeling so sick. This facility needs some serious customer service training. Once …
Our family of 3 likes to see one doctor for the entire family. We needed to switch doctors as ours became gravely ill. I was reluctant to move to a facility with numerous doctors as I did not want my family shuffling between care …
Very rushed service. Sometimes I need help with info and I get the feeling no no one wants to help me. I’m not ever greeted. And almost never told to approach the desk for service when waiting in line. Everyone seems so tired and under …
Do you guys ever answer the phone? I typically wait an average of 15 minutes to make an appointment. Besides there has been many times where they up charge me with my copay, I responsible for 20% and I am constantly charged for 30%. If …
If you are in search for a Family Dr. I highly recommend Dr. Donald Kettyls. From my experience and my whole family he has become a great part our health well being .Dr.. Kettyls goes above and beyond for the well being of the patients …
Dr Devireddy .is very Rude and disrespectful.I made sure to let him know he was offending me.plus he doesn’t listen to you. I personally felt rushed .he kept looking at his watch and didn’t listen to my problems.called me a name I wish not …
They give you a time for your appointment but yet they decide to call you back for your appointment before they go to lunch which is 3 hours later? How does that even work? Then you had to wait soo long on the phone for someone to answer …
I’ve recently been seeing doctor kettyls and he’s honestly the best doctor I’ve seen. He cares for his patients and makes sure he does anything he can to help them. I 100% Recommend seeing him!
My experience with AMGLB at best is average. I wouldn’t consider this office if you are experiencing medical issues requiring thorough attention. I have tried many facility in town including Merced. Unfortunately they are all the same. They …
I like Dr Polasa, but I think I will be moving on. I usually don’t answer my phone if I don’t know the number. They left a message to call. I started calling this morning, each time a 15 minute wait. So I have tried 3 times today. They …
Dr. Gabriel’s level of incompetence is breath taking. Complete waste of time and money. Went in because my son fell and hurt his arm, an x-ray performed here showed a fracture. But when the X-ray came back, Dr. Gabriel was on lunch. We were …
The service was fine. However, when 2 patients check in at the same time, service the patient with an appointment before you service the walkin patient . I waited 25 min before they saw me. The walkin patient was seen in 5 min. The …
I would give 0 stars if possible. AVOID this clinic at all costs! My Dad has had a broken wrist for 4 weeks now. They sent him for x-rays the day he went in, and he was instructed very urgently to go right back to Apex because he had a …
If I could leave a 0 star I would. They have very poor quality of service. Seems as no one cares and people are just numbers. In person it’s horrible experience and in the phone it’s even worst.
Dr. Juliet and Dr. Gabriel have been awesome but service here is horrible. Not once, not twice but multiple times I’ve checked in for an appointment and they forget to call us back and have us wait in the waiting room 45 minutes to an hour …
I’ve been a patient here for about 7 years now and I had never had any issues until now. I don’t usually complain about things, but this time I feel like I need to. It all started a couple weeks ago. I was supposed to get a call from my …
Lousy service. I spent a year complaining about my throat. Dr. Arvind Selvan performed only one US. He refused to order a new CT using previous image taken months earlier. A year later I complained to the OM about his lack of concern. He …
I would give zero stars if i could. Brought my daughter here with two symptoms. Ear ache and a fever. They said they could do a video visit because its covid symtoms due to her headache. I said what headache? She said well the earache could lead to a headache and thats a covid symptom. What?
Dr Polasa is the best Doctor I’ve ever had he helped me turn my life around. When other Doctors told me to go to a specialist he figured out my thyroid issues and my diabetes.
I have been coming here since 2012. I used to see Dr. Boco. He was fabulous. When he left, he gave me a few names to pick from to continue my care. With one being a PA. I chose the PA, and I’m glad I did. I’ve been seeing Kem for years now. …
(Translated by Google) I have been receiving Medicare medical service for eight years without any problem. …
(Translated by Google) They provide a very good service but they should use fewer practices beforehand, since each change of one of these is like a start of files and they do not want to continue what their previous colleague has already …
(Translated by Google) I came to a consultation with a 94-year-old woman with symptoms of COVID but I made the wrong clinic, that is a slow care, 24 hours have passed and no one has communicated with us. Terrible service, I do not recommend …
It’s so scary
I’m always in and out
Great staff and physicians
Long wait even with appointment
On hold for 30 min….
I like the service they provide at the place
In an hour your in and out with an appointment.
Terrible service all the way around
Just a bunch of workers who are not putting enough heart into it.
I went to the Los banos sport center. For therapy.
I like all my Drs And therapists here
Always trash….wish I could give 0 stars
This place never returns your calls bad service
They take so long to answer the phone.
They always have an appointment when I need it. Great staff!
So rude girls, talk talk talk, call them hardly answer, just called 10 times it’s 630 and they don’t close until 7 they need much customer service training
I could sit and wait about two hours before getting seen on my scheduled appointment….
Long wait, sometimes more than 45 minutes. Still in business just because of people’s lack of options.
Second time in office and it’s clean and staff is very friendly, and helpful.
Avoid Suveth Kem. Don’t even try suggesting it could be something else(symptoms)other than what MASTER KEM “knows” it is. What a tool
Update the opening-closing times already. Your facility closes before 7PM through the weekdays.
Getting a rapid test done by a dumpster… that was a “great” experience
There’s a medical assistant so rude and mean it was like she didn’t even cara about patients her name is Maivet Espinoza she’s a medical assistant
So they wont refill your medication bc you smoke cannabis and refuse you service when you have a medical problem..this is profiling ..just be anither door that shuts down here in this town
Does anyone know why every time I call it tells me the person I’m trying to call is unavailable? I dial the extension and it gives me that recording, who wants a doctor you can’t get a hold of?
They’re on top of their stuff!!! They have patience with people, and they find out what is wrong with their patients, kids and adults!!! I love their medical group!!!
Dr. BOCO is the best I have been to in my life, don’t mind driving 45 min to Apex I’ve never waited in lobby over 20 min and his nurses are so good and professional!!
Every time I call you’re either on hold for 30+ minutes or you have to leave a message and no one ever calls you back. It’s so frustrating
Dr. Eges is a terrible pain doc. ! My experience was terriable, thankfully I have a real pain doctor, and he’s great!
waited 20 minutes on hold just to have them answer the phone then immediately hang up the line. Thanks. Now I know to go elsewhere.
Today I took my son he normally visits his doctor dr alkayed he’s the best they told me he wasn’t in that if it was ok with me for another doctor to see him I said yes no problem so they told me dr Gabriel was going to take a look why he …
Dr Kettle worst doctor to get has a horrible attitude and beyond one of the worst persons. didn’t even know what was wrong with me.
They don’t keep good medical records I’ve had them copy my son’s shot records 3times before they finally kept a record but love how they always take in walk ins and appointments are quick
Apex Doctors are caring and very professional. They have added more specialty Doctors to their Annex Clinic. I have been here for 8 years now. I transferred from The Golden Valley Health center.
Dr Kennels helped me get ride of my back acne and scares he did a great job I highly recommend him!!
This place is terrible and I never have an appointment where after I feel like the problem was solved. These doctors are not very competent and their communication absolutely sucks. It’s gotten to the point where I’m considering getting a doctor out of town.
I wouldn’t even rate one star, but it’s the only way I could write a review. Me and my boyfriend brought our son to Dr. Saeb for a Circumcision, and were both completely disappointed by the botch job and the Dr’s attitude. When we went for …
Never even got the chance to go here. I waited 20 minutes to make an appointment and nothing. Receptionists kept putting me on hold. HORRIBLE !
I had a horrible experience. I have been dealing with an illness for a long time so understandably I get emotional when discussing with Dr. Ron Pasquale insinuated that I was on drugs and quickly prescribed me meds and tried to send me on …
I would give this place zero stars if I could. The service is TERRIBLE. It takes over an hour to be seen just so that the “doctors” can give you some vague advice. The scheduling is HORRIBLE. I drew the line when they scheduled me for an appointment BEFORE the Dr. was even scheduled to come in. Don’t even bother coming here.
Horrible Experience! Long Wait, to Get Drs Attention For Two Minutes! They Assume Your Sickness, panic you and days later everything is ok. If they had a .5 star I would definitely put it. First time I ever in my life rate something and …
Went in for My Babies 4 month shots, tells my wife that the pain meds are being sent to the pharmacy in town. We get back to our town 30 minutes away only to find out not only does the pharmacy NOT have our prescriptions, they were never …
It took more than a month to get lab results, I had called labcorp they had sent results two days after I had them done but they insisted that they did not have my reults they did not bother to even check, They schedule me two times for …
Having experienced sharp shooting pain in my ribs I went to get an x-ray. I called twice asking if they’ve gotten the results because it’s been 3 weeks since I’ve gotten the results and the receptionist said Dr. Kim still needs to review it. This is rediculous! If I could give it 0 stars i would.
When front desk schedule appointments. It is expected that patient is on time. When the appointment is made for telehealth. The P.A. should follow the scheduled time. As patients we to have a life. When a physician calls an hour sooner then …
I have been to this facility on a few occasions over the past six months and have always received excellent customer service and care. The doctors are quick but thorough. I will definitely visit again should the need arise.
Simple and neat facility. Got an appointment last week for COVID testing. Was in and out quickly in less than 15 mins. The staff was helpful and overall great experience…
Not very professional. More like a factory. Went for covid-19 test they told me I would get results the next day never got a call. Tommorow will be day 2. I can see why they only got 2.7 stars. Call them 3 time they never got back to us.
I never had a worse experience with a medical facility than at this place. The reception staff is so rude I almost felt guilty for wanting to see a doctor and feeling so sick. This facility needs some serious customer service training. Once …
Our family of 3 likes to see one doctor for the entire family. We needed to switch doctors as ours became gravely ill. I was reluctant to move to a facility with numerous doctors as I did not want my family shuffling between care …
Very rushed service. Sometimes I need help with info and I get the feeling no no one wants to help me. I’m not ever greeted. And almost never told to approach the desk for service when waiting in line. Everyone seems so tired and under …
Do you guys ever answer the phone? I typically wait an average of 15 minutes to make an appointment. Besides there has been many times where they up charge me with my copay, I responsible for 20% and I am constantly charged for 30%. If …
If you are in search for a Family Dr. I highly recommend Dr. Donald Kettyls. From my experience and my whole family he has become a great part our health well being .Dr.. Kettyls goes above and beyond for the well being of the patients …
Dr Devireddy .is very Rude and disrespectful.I made sure to let him know he was offending me.plus he doesn’t listen to you. I personally felt rushed .he kept looking at his watch and didn’t listen to my problems.called me a name I wish not …
They give you a time for your appointment but yet they decide to call you back for your appointment before they go to lunch which is 3 hours later? How does that even work? Then you had to wait soo long on the phone for someone to answer …
I’ve recently been seeing doctor kettyls and he’s honestly the best doctor I’ve seen. He cares for his patients and makes sure he does anything he can to help them. I 100% Recommend seeing him!
My experience with AMGLB at best is average. I wouldn’t consider this office if you are experiencing medical issues requiring thorough attention. I have tried many facility in town including Merced. Unfortunately they are all the same. They …
I like Dr Polasa, but I think I will be moving on. I usually don’t answer my phone if I don’t know the number. They left a message to call. I started calling this morning, each time a 15 minute wait. So I have tried 3 times today. They …
Dr. Gabriel’s level of incompetence is breath taking. Complete waste of time and money. Went in because my son fell and hurt his arm, an x-ray performed here showed a fracture. But when the X-ray came back, Dr. Gabriel was on lunch. We were …
The service was fine. However, when 2 patients check in at the same time, service the patient with an appointment before you service the walkin patient . I waited 25 min before they saw me. The walkin patient was seen in 5 min. The …
I would give 0 stars if possible. AVOID this clinic at all costs! My Dad has had a broken wrist for 4 weeks now. They sent him for x-rays the day he went in, and he was instructed very urgently to go right back to Apex because he had a …
If I could leave a 0 star I would. They have very poor quality of service. Seems as no one cares and people are just numbers. In person it’s horrible experience and in the phone it’s even worst.
Dr. Juliet and Dr. Gabriel have been awesome but service here is horrible. Not once, not twice but multiple times I’ve checked in for an appointment and they forget to call us back and have us wait in the waiting room 45 minutes to an hour …
I’ve been a patient here for about 7 years now and I had never had any issues until now. I don’t usually complain about things, but this time I feel like I need to. It all started a couple weeks ago. I was supposed to get a call from my …
Dr Kettyls is the BEST!! I have been very satisfied and my health is getting so much better. I recommend highly. You will not be sorry!!
Lousy service. I spent a year complaining about my throat. Dr. Arvind Selvan performed only one US. He refused to order a new CT using previous image taken months earlier. A year later I complained to the OM about his lack of concern. He …
I would give zero stars if i could. Brought my daughter here with two symptoms. Ear ache and a fever. They said they could do a video visit because its covid symtoms due to her headache. I said what headache? She said well the earache could lead to a headache and thats a covid symptom. What?
Dr Polasa is the best Doctor I’ve ever had he helped me turn my life around. When other Doctors told me to go to a specialist he figured out my thyroid issues and my diabetes.
I have been coming here since 2012. I used to see Dr. Boco. He was fabulous. When he left, he gave me a few names to pick from to continue my care. With one being a PA. I chose the PA, and I’m glad I did. I’ve been seeing Kem for years now. …