Credit unions are not-for-profit, financial service cooperatives, owned and controlled by their members, and operating in a democratic way. As co-ops, credit unions operate solely for their … See more
Read More| Sunday Closed Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–6PM Saturday 9AM–1PM |
1321 Pulaski Hwy, Edgewood, MD 21040
Very quick and professional
Terrible phone service on hold for 40 minutes…
Extremely Helpful
On hold for 45+ minutes every single time on the phone
Have been a member for over 30 years and have never not got the support from APGFCU
Horrible can’t get ahold of anybody on the phone. Drive Thur not open when it’s Should be. People got bills to pay..
Drive up tellers take entirely to long
If I could give this Credit Union less then 1 star I would. Very unprofessional service.
Terrible employer Ceo is useless they rather open new branches then pay people a living wage. Don’t work for them !
Terrible phone service, also they have taken money from my card multiple times that was not necessary to take I would keep seeing bank statements of $5-$10 gone definitely wouldn’t recommend it’s convenient for the area but not worth it for long term use !
APG is the best financial institution I’ve ever had!
APG is the worst bank EVER! They try to steal your money, saying that you owe it for this or that. And customer service is appalling!
This credit union or at least this branch is absolute trash. No help at all. They will literally go out of their way to not assist you with anything!
Just use for checking and savings account. Have had no problems.
This bank is crazy dey machines take ur card then they want u to pay them $7.50 to get another 1 they are get overs and I will never go back with this bank again
VERY DISSATISFIED, COUNTLESS ISSUES ID RATHER NOT DISPLAY
USE DIFFERENT CREDIT UNION
APGFCU IS VERY DISRESPECTFUL
Do you want to use the drive through to save some time? Well think again, because you will sit there for about a half hour on average. Do you want to go inside, maybe have some questions, or just don’t want to use the drive through? Sorry, …
I have been a member for 20 years and I have slowly seen the quality go down. Ever since they stopped being “exclusive” and opened up to anyone or establishment that was in the area they have gotten a zero rating from me! Do not mail a …
worst customer service in the world . i have been on hold on the phone for 45 min now. its so hard to get ahold of anybody. nothing is easy here
I’ve always been treated well here. I’ve never had an issue with fees; they’re listed in the paper work and all I had to do to avoid them was turn off the overdraft and debit card protection services. They’ve treated me fairly and gone out of their way to help me.
APGFCU is abank that lies.
I have been banking with APGFCU since I was 15 and I am now 21. Their customer …
Never had problem with either branch. Alot of times I’ll have to say, it’s the people in the drive thru and inside that hold up time. The tellers do what they do. I have no issues with drive thru nor inside. Cut small talk n deposit or cash your chec . That’s all folks!😃 …
This places customer service is appalling! Just had the BRANCH MANAGER laugh at me because I’m upset that their teller committed an error I was unaware of a month ago so they withdrew from my account. I will definitely be closing my account …
Apg is telling me my card is not locked when I cant use it after purchasing multiple items on the same site. They lock it at 25 transactions per day and their system doesnt even show it, so no way to even unlock your card because the staff cant even see that it is locked or restricted. UPGRADE YOUR SYSTEMS wow.
Not happy with the wait times at the drive thru, have to call to get a phone call back to schedule an appointment to get to my safe deposit box that could take up to 3 days for a return call! Customer service is definitely not up to par no matter in person, over the phone or drive thru. Very unhappy with the service lately
I’ve always heard good things about this bank. That was not the case when my wife and I went to this bank. I wouldn’t step foot in this bank again because of there extreme lack of customer service, never even greeted me just spoke to my …
I have been banking here for 10+ years and have had two personal loans and a car loan. I have had no issues with them at all. Customer service has always been great and all fees are listed in the paperwork. Maybe I always come at the right …
Jump through hoops with this bank. They will harass you when you are a day late paying a loan you’ve paid for years. Only bank I haven’t been able to use mobile banking successfully with and they’re surprised you’re a day late paying. …
Customer service is downright rude and lazy. I got an attitude when I wanted to schedule an appointment for a refinance as if I was inconveniencing them. Wouldn’t even let me schedule or even verify me through security questions because I …
I don’t understand all the bad reviews with this branch of APGFCU. I have been banking at this branch for many years. Financed vehicles and other loans in the past. Every time I go into the bank to use a teller or need to speak to one of the office staff I have always been greeted with a smile and they have been very friendly.
I rarely ever write an online review, but today I had to make a NECESSARY exception…….. this is the worst Credit Union ever!!! I would rather bank with the Big Banks then to deal with this credit union. I have been a member since 2008, and …
Young Female teller at drive thru completely botched a routine transaction. Need to train these people better.
There banking system is complicated and inconvenient. I can’t make a payment online if I have a balance due on my account. Their hours of business are my work hours and I can only come in the office to pay my bill or be charged $4 to pay …