Apple Urgent Care offers fast and effective diagnosis and treatment of various medical conditions. We have 3 locations, Hemet, Perris and Moreno Valley. See more
Came to be seen, my copay is suppose to be $25 and they were trying to charge $95 even after my insurance called them and explained that in network and out its still the same copay. Trying to overcharge me.
I took a spill up in the mountians. We came in from Ohio and this was the first urgent care that came up. Fast in and out and really felt like everybody was really nice.
The wait wasn’t long and they treat you very nice they remembered my daughter who wasn’t with us the last visit and asked about her my care was excellent and caring would recommend to family and friends
Went in for food poisoning and this place is Total bs have you wait so they can say they help or something i waited for over 30 min in a room waiting for a shot for vomiting and nausea which never came waste of time
In and out on a majority of the time on most occasions. Service needs improvement, but is fair more than less. And informing callers that there is no availability at a certain time or due to a serge of clients close to close should be fundamental.
The wait in the waiting room wasn’t very long all staff was very professional and nice after I got a room doctor was in there in about 10 minutes I had an allergic reaction to penicillin she changed my medication and told me exactly what the new medication was like and how I should take it today was a very good experience
This place is very organized, and clean. They have more then one Dr usually so it goes by pretty quickly and I have two small kids so they never even start to get bored and that’s a good thing to me thanks.
The worst place I have ever been. I had the lowest of expectations to begin with and my experience was even worse than I expected. The staff is incompetent at best. Save yourself the trouble and headache, go somewhere, anywhere else. I could not post my review unless I put one star, but this place doesn’t even deserve one star.
I have been going to Apple urgent care for four years and they have always been curteous,friendo f and even if it’s full the waiting time is quick 😉 I have recommended Apple Urgent care to my friends . …
Went here for my first time. Very clean and the staff are very nice and welcoming. Out of all the urgent Cares in our town I recommend apple urgent Care.
Waited 2 hrs people being called in before me yet came after me. They would call people back but no one coming out. So you wait 2 hrs plus in the waiting area and another hour in the room waiting for the dr. Finally left since there was only 30 mins before they closed. There was still 5 other people who needed to be seen.
This is our 2nd time taking our daughter here. We wont go anyother place. Friendly staff, efficient and we were in and out both times. Highly recommend Apple Urgent Care.
I went in to have my achilles tendon checked out and the physician (black lady) i dont remember her name…. wouldnt even look at it .. she said it was nothing and bragged about how shes been doing this for 10 years and she knows what she …
Got there first thing in the morning and they opened the lobby about 10 mins before opening so we didn’t have to stand in the cold. We got called back right at 8am and was seen quickly. My favorite UC in Hemet this far!
Went to get my vaccine here, made an appointment, only recommendation is that they place markers on the floor to help remind people of riverside county to keep their distance.
They are great i take my son here . guick friendly i have never had to call them back after visit due to prescription not at pharmacy yet . i really do like them . so does my son
Hey my names rodreka belgrove and I went to apple urgent care and by the time I was seen what I needed help with the most they had ran out of. Just when I was about to leave I was called back into the building and told if I came back in …
Would give no stars if possible. My daughter was diagnosed with a double ear infection Friday night at 7pm. Went to pick up the prescription, it was never put in; pharmacist tried to call and Apple was closed. Now, Saturday, I have to go …
My family and I have unfortunately gone here a few times. My sister was prescribed a medication at a level that could have given her a seizure. I recently went in and was told that I couldn’t possibly have asthma because I’m an adult and …
Had a long wait time with not very many people in the waiting area.
All employees where very nice and friendly. The whole place was very clean and neat. …
was here since 1:17pm on may 18, 2016 and it’s now 3:10 and still here. this place is ridulous never had a bad visit for 1 year and now there not giving me any medication for my sore throut and runny nose. the girl doctor named said to …
I been to this Urgent care recently and the staff was very nice and helpful even helped me sign in. The Dr.s are very good. Good place to go to when you can not get into your primary doctor.
HORRIBLE. I took my 4, 3, &1 year olds in to be checked and I had to make the dr check their ears and listen to their lungs but she only listened to my 4 year old and diagnosed them all based on her who is the one least sick. The dr never checked one single thing on my 1 year old. HORRIBLE
Alana at Apple Urgent Care in Hemet. Is one of the most professional and friendly nurses I have had in a long time. Felt like I was with a friend!!!🙂 …
This place is fantastic! Cindy the physician was so sweet. Alejandro, the assistant who took by vitals was inviting & friendly. I waited 15 min to be seen, unheard of. This place gets an A+!
This place has really bad costumer service. The people on the front desk are just rude. I asked a simple question and was given attitude by a women name Amber. It’s disrespectful. I went obviously for medical purposes and to get disrespected. I do not recommend this urgent care at all.
Came on a Sunday. Took about 10 minutes of waiting. Very fast and the doctor is very nice. She will explain everything to you and make you feel comfortable.
I always have a great experience at this Urgent Care the providers are very helpful and willing to listen to your needs. The staff is great and very friendly definently will be my go to Urgent Care.
The wait time is so long my daughter was in so much pain and i would tell them and all they would say is your next. Next turned out to be two hours later if i Wanted to wait that long I would have gone to hemet hospital. Come on guys you have to do better.
You HAVE to be kidding me! This place has NO triage when you come in. You sign in and then wait until someone sees you. If you are having a stroke or feel like you may be having a heart attack, they wouldn’t know. You’d just die right …
I went here a few times for myself and today I came for my daughter and the PA was amazing and informative. Really needs more doctors like him in Hemet,CA (IE) PAFolley
Service is friendly and professional! I have been here twice for a Walk-In and have only spent a short time waiting to be called. I’ll return to Apple Urgent Care for medical needs.
This place is rediculous. Waiting over an hour while people who came in after us go in before us. Then I tell them my son is getting a fever. So they bring us back and see he has a rising fever of 100.2 and rising. And then just have us sit …
what a joke of a place and tho think that these charlatans are getting paid to pretend they are providing medical care to the unsuspecting customer. I was having a reaction to some newly prescribed medications and I figured I’d get an …
I signed in at 2:22p wanting to be seen for abdominal pain. It took 2 hours to be called to the back and another 1 hour for the doctor to come in. He spent 30 seconds with me just to say for abdominal pain you need to go to the ER. The front desk should have told me that before I waisted 3 hours sitting there in extreme pain.
I got there second patient i was greeted right away the young man at the window was polite and we shared a few laughs wich is always good. I arrived at 8 am and was finnished by 8:45 thank you apple urgent care.
I love going to apple Urgent care ,because You don’t need an appointment I can just walk in and they taking care me so quick and it fast you don’t have to take too long waiting also people are very nice and friendly .Thanks to May and Jackie they were so nice.
Took a long time to be seen and then they couldn’t manage to get the prescription to the right Pharmacy. They couldn’t even get it fo the right Pharmacy chain. After being put on hold for over 20 and getting no since of urgency from the …
Best urgent care in hemet. Was there for an hour with 2 of my kids and knew what was wrong. They were sweet and funny and caring. I will be taking my children back if they get sick.
Wow! Efficient, communicative, pleasant….the entire staff. However our nurse, a super nice student male nurse whose name I forgot to get, is a KEEPER! Excellent customer service!
Not a good place you might as well go out side the city I had Medicare need iehp ran through the tar program they said 2 day to a week I been patient but they did not send back the ok for me to get medication I got hurt at work and need …
So horrible!! Yesterday my fiancé went here and was seated for over 45 minutes before they even called to verify his insurance. It gets worse!!, they had it on speaker phone so that when the woman at the desk put in his social security …
First off the girl (Andrea) up front is rude and shows no empathy. I had brought my two young daughters in today, one for a sprained wrist and another because she have nauseated and not feeling well. We have been here for two hours and they …
Very quick to be seen. In and out in about a half hour. Staff was very friendly. Would definitely recommend Apple One Urgent Care to friends and family.
Very long wait. Dr. Took a break while there was a room full of people. The Receptionist gave me someone’s information sheet, instead of the proper paper work to fill out. The receptionist was also making personal phone calls. She was very loud about it. She didn’t even hang up when patients came in.
Place has a long waiting period. Waited over an hour..
I had an long irregular period, so I called here and asked about the cost, if I pay, i will get the pregnany test, they said yes it was all included and I so I …
Every time I go here a get the medication I need and I get better. They are very nice and welcoming. Sometimes they are very busy but they go as fast as they can.
They advertise waiting is not too long. With an app..we have been waiting more than an hr. Also, they advertise..walk ins welcome.. they declined a walk in… few words.. they should remove their false advertisements
There was a little wait not to bad. The doc was nice, I do have to take my son back cause now he has a ear infection I wish they treated it when I went last week.
Went in on a Thursday at exactly 8am. First, the lady at the window left my personal information face up on the desk (social and everything) while people were walking up. Second, the PA tried to immediately prescribe me pain killers and …
I went in for a vaccination, and the staff was very helpful, professional, and straight forward. Two individuals, Jackie and May, were especially kind, caring, and enthusiastic.
I went in for a check up. I waited in the waiting room for 2hours they finally seen me but i was waiting in the room for an hour and a half. I had my 1year old daughter with me and my bf. So at this point my daughter had a dirty diaper so i …
I will highly recommend this place.I wanna thank Doctor LI, Qiuyue who seen me,she ‘s not just an awesome Physician, she’s doing her job with Divine love.The staff were doing excellently as well.Thanks to Maggie, Jasmine,Andrea and the male Nurse who’s so very good as well and very friendly. Keep up the good job guys.More Power !
I have been here twice and both times the doctors took excellent care to listen and take care of the problem. I appreciate being taken care of and not having to keep coming back for follow ups. Thanks to both doctors for their expertise and all of the staff for their kindness.
I made appts online over a week ago for covid19 vaccinations for husband and myself. Apple’s system said confirmation email will be sent within 24 hrs. Still haven’t rec’d confirmation and phone isn’t being answered!! Do we have appts or not???
Apple urgent care handed me the paper to fill out for it being my first time there. On the back side of it, was someone else’s name, address, driver license number, social security number and reason for being there. Plus his insurance …
Thank you so much for your help Venessa sending me to Loma Linda was more than Dr. Ngyen did I now know what I have and the hospital was great again thank you so much Venessa
Besides the fact that the staff is a bit distracted; since they first, wrote my birthdate on my sons record, then asked for my ID but they had held to it since the front desk lady had taken it, and they sent the prescription to the pharmacy …
The Providers and staff were super nice and professional took my Nana there and Providers Nicky F and Annie Lee were so nice I highly recommend them. They helped my Nana out! Thankyou so much.. Wait time was less then 10 minutes
Easy and free! There isn’t much to complain about that. Got the COVID vaccine and was out of the urgent care in less than an hour. Had to sign a few times and that was all!
This urgent care is great as long as you go in, and tell them exactly what is wrong. Just like a at doctors, be informed with what you are talking about. Yes they are busy but the staff is good and kind
The simple process of filling out a prescription and sending it in to the pharmacy is apparently beyond the abilities of the staff at Apple Care. My wife had to call multiple pharmacies, and the Apple Care staff repeatedly just to get the …
Best experience I’ve ever had and an urgent care. Everybody was friendly and from the time we walked in filled out paperwork we’re seen and left was less than a half an hour! Thank you so much!!
I take my kid’s here when need be. The staff is always so nice and the Dr’s are so nice. I’ve never had to wait more than 2 hrs. Highly recommend this facility.
Tried on numerous occasions to call and set up a covid test . Since they are identified as the location for testing. To no avail . And when they did answer, 2wice after 7 consecutive calls , they would mention the facility and put you on …
Went here after going to several different providers complaining about my wheezing and SOB. This is the only place that addressed my problem gave me a brrayhinh treatment and medication to take home. Thank you so much from the bottom of my …
I preface by saying this would be a zero star review of permitted. My issue in a nutshell is that I paid $70 cash to visit a doctor to resolve my problem. After 2 hours, I saw a physicians assistant. The assistant dais they couldn’t do …
This place is always the same “horrible service”. I took my son today at 10 due to stomach flue/ infection and waited until 12:30 so he could be seen. The doctor Lady that works on Saturdays morning asked us what he ate a she made a …
Went in to Apple urgent care and received great service from the staff and doctor. Isabella helped me with all the questions I had . I will be returning if needed to be seen again . Thank you
I took my daughter since she had a fever and I was attended very fast to my surprise. The place is nice and clean and the dr and nurses were all very polite will definitely go back if i need urgent car.
Came in for a stomach flu and honestly it was pretty busy but they managed to get people in and out quick and the Dr helped a lot and she was very friendly.
I have never had better health care services and I believe it is because of the compassionate, professional service from Amber the office supervisor in Hemet , the nurse and Doctor were more than knowledgable and caring. But, Amber went …
They were fast, helpful,and took the time to explain the medical issue and treatment for it. That gets them the four stars, the fifth is because when I’m in pain and stressed over what’s happening they were the only ones in the area open at …
I was there waiting on a Sunday morning before they opened and there were 5 people ahead of me. Then after getting signed in, I waited for an hour and fifteen minutes. When I finally get back to the room, the doctor asked why I was there. I …
Customer’s service was AWESOME! Most of all is my wait time to get treated was amazing. I signed in and shortly afterwards I was being called to the back to get diagnosed. Thanks Apple Urgent Care!!
Fast and friendly service. Went in with a sore throat, fever, and an ear ache and I was in and out in less than an hour and a half. Prices are decent for those like myself who don’t have insurance. All around a great experience.
Please go somewhere else. This was a waste of time. Personelle in the front was nice and cordial that’s about it. I had to wait lost two hours just to give them my copay and process my papers. Two and a half before I was called into the …
Being a more natural based mama I am very eprihensive about urgent cares of any kind. The facility was clean, the staff was friendley and above all the Dr (Nicky) was so involved with my son, asking questions on activities, lifestyle, changes ext. To insure the right diagnosis was made. Very impressed.
Fast, little to no waiting time, if, you go at the right time. Nurses and, Doctor were friendly, they displayed concern for why your there. The explanation for what ailed me could have been a little short sighted. The nature of an ergent …
I called prior to verify they were taking patients. I was treated there prior for an ear infection and the medication did not help my ear, fluid draining in my throat… so bc this was too “risky”, I was refused service…no fever..no sore …
This place is amazing. My family members were able to get their Covid vaccine here and they were friendly and well organized! It was a quick process and I will definitely recommend them to others!
Tried to have my husband seen today at this urgent care. We checked in and filled out the necessary papers. The lady at the desk then informed us that the system for the insurance company was not working. Instead of calling the verification …
I took my child here for treatment… The diagnosed him and said that it was important to start the medication immediately to prevent it from spreading… I expressed my concerns about the delivery of the prescription to the PA and she …
I go here more than my regular Dr.
It’s close to my house and the staff are efficient. The door and check in desk are too close together so whenever someone’s at the desk the door constantly …
Couldn’t say enough good things about this facility. Very nice and friendly nurses and staff, very fast service, and it’s just an overall great experience! I was in and out in 30 minutes and that experience is rare nowadays!
I got my first Maderna shot from Apple four weeks ago. I was told they would contact me with my second shot information. I have heard nothing and can not reach them as their vaccine phone ext mail box is full. The regular line rings and …
I would never recommend this place to anybody! The worst urgent care in Hemet/San Jacinto. The reception workers are the absolute worst. They have attitude, and are completely uncaring. The doctors don’t know their behind from their face. …
Pretty timely visit, the longest part of the wait was the waiting room but after we went back it only took about 5 mins to see that doctor! Doctor was good with my son and seemed knowledgable. I recommend this urgent care if youre in Hemet. …
I had a really good experience. I went yesterday with a broken pinkie and staff was very helpful and very professional. I would recommend Apple Urgent Care to all my friends and the community. They made my visit pleasant and its my favorite place to go for my medical necessities.
I would give zero stars if I could
This is the second time I go to this urgent care to take my daughter the first time was rushed and they forgot to send the prescription to my Pharmacy so I had …
First I’d like to say that I was treated great by the staff. I did have to wait for an hour and a half before being seen… And that was after arriving at 8:15am BUT I was treated great by the staff, the doctor took my problem very …
Apple Urgent Care took such good care of me today. I have an infection in my foot which they assessed and prescribed antibiotics and a topical. Feeling better all ready. Clean. Professional. Welcoming.
This apple Urgent Care is amazing. The place was packed with people and out of there in less than an hour. The staff was very friendly the doctor was nice and fun with the kids I definitely would recommend this place
Everyone is so very kind! I love coming here when I need to. My toddler is never ever fearful of seeing the dr and the nurses and staff are so gentle and sweet. I totally recommend this place to anyone in the valley that needs urgent care.
Today was my first time using this UC. I have heard nothing but bad things about this place for years. Id have to say either they were lies or just happened to be those people who had a bad experience. This place was great. Front desk MA …
Apple Urgent Care was a clean and safe environment. The staff was kind and understanding. It was very efficient and fast. The Dr. was sweet and thoughtful. In all our experience was great
This is one of the best urgent cares. I took my son there and they where great with him. The wait was not long at all. The staff is awsome and polite. Especially amber was so sweet and patient. Would recommend it to everyone.
Took my mom to urgent care due to abnormal symptoms she was having. They released her with no action other than a nausea medicine. However, my mom ended up in ER the same day for kidney failure. They didn’t do their due diligence to find …
I have been here a few times I try my best to avoid it due to the fact I have had NOTHING but HORRIABLE experience as well as my grandmother has had the SAME kind of service. I only came in today because it was the only urgent care still …
So very impressed by your organization of giving 1st shot of covid vaccine. So organized we were in and out in 15 minutes. The employees were courteous and prepared. Thank you Jack Watkins
Entire staff was friendly, professional and appeared to be genuinely happy to work there! (Which is sadly becoming a fading concept.) I was treated with respect and listened to me explain what was going on. I haven’t been a patient in an …
I’m my opinion it’s was the best care I had I few years. Staff was really good from receptionist to nurse I think her name is Olga best nurce . explained in detail what to do with prescription .very professional and how to attend to the …
I absolutely hate going to any other doctor besides my own but unfortunately my clinic is closed on thw weekend, so I came to Apple Urgent Care. This is my second time and it was good. The wait time was reasonable and the doctor actually listened to my concerns and diagnosed and prescribed me as needed. I definitely recommend them.
Nurse here are very helpful and nice waiting room is clean I am here because I fallen out a chair and want to get checked out due to age and previous medical conditions I have not spoken to a doctor yet but X-ray and ct scan has been done. Amount of time here so far is about two hours.
I switched over from another urgent care here in town to Apple best decision! The staff is very friendly and helpful. I’ve been there a few times with my 6yr old son and for myself , I was just there yesterday and as usual great care from the doctors and the staff. 🙂 …
Went in today and had the lady at the desk tell me she couldn’t run my insurance because their system was down. Rather than calling the number for the verification line listed on the back of my card she told me that it would be better if I …
It was fast , clean and staff was very friendly. Doctor answered all my questions and was willing to explain the answers I did not understand. They gave a note for school so we would not get in trouble. Also gave us medicine there so my son could start getting better before his prescription was ready.
Appt was simple to schedule, I arrived a bit early, checked in and was seen with 10-15minutes later. I received my phizer booster. I waited in the lobby until I was released to go. It was so easy.
Everyone from the front window staff to the doctors and nurses was very kind and helpful! My nurse especially, Isabella! Thank you everyone for your help :))
Everyone was professional and Nice! There was a bit of a wait time but I understand they were so busy! Thank you for seeing us and getting us in right away.
This place is lousy. Took my wife there, and they didn’t even take her vitals, didn’t listen to lungs, nothing. Took her to Rancho Springs, where the real doctors are and where she was PROPERLY examined!!! …
Very Pleased with Customer Service and how fast we got in to see the Doctor,All the Staff was so polite!!And Doctor took time to listen to my Daughters symptoms and always come back to this place!!Thank you all for what you do and stay safe..
Wife Got the covid vaccine here and it was held outside in the fresh air and the line of 40 people moved quick. Start to finish including waiting in line was 30 minutes. Everyone in line was 6 feet apart. We were impressed with how helpful the staff were. Make your appt online.
I drove an hour to get my kids treated at Apple Urgent Care. It was a five 5 service. The staff and PA were awsome. I really appreciate that some place still have people that care and treat patients well. I wish the Coachella Valley had …
Urgent Apple care staff is very friendly and professional. The girls that work there and the doctors on site do there job very well as a plus everything in that building is very clean they are fast when it comes to allot of people in the …
Went in because my son was wheezing and had a cough and stomach ache with vomiting. I was afraid that his appendix had burst. They were nice and calm at every step. The doctors and nurses were fantastic! Friendly, caring, and very quick! …
This urgent care is a joke! You wait for so long in the waiting room then to be taken to the back to wait again. Then the doctor sees you for 2min to just tell you it’s nothing or just a virus that going around or whatever is wrong. My …
Like always very busy , however they seem to get you in and out pretty fast , staff is excellent , very clean , could definitely step up on sanitizing the lobby after each customer , however I would recommend them hands down ,never ever had a bad experience there , very professional thank you so much ,
The best urgent care facility in town. Been there twice, my first visit I was in and out within 35 minutes. Second time I was fifth in line and was out within the hour. The staff and doctor very polite. I didn’t feel rushed in examining room. Overall best urgent care.
The wait line is long but the doctors and staff are on point! The doctor that was there when I went was patient enough to listen to what I was saying she did not dismiss any of my symptoms, made me feel like she cared. The staff is friendly …
My wife and I received both doses of the COVID vaccine at Apple Urgent Care in Hemet. We’re very grateful to Apple Urgent Care, and appreciate the ease of scheduling on-line, the safe and efficient administration of the vaccine, and …
I have visited apple urgent care with one of my children at least 3 times. Each visit I was in and out in about an hour! The staff is very friendly and effiecient. Yesterday they had an irate woman expecting to be seen before everyone, and …
It was very simple, quick, and pleasant. Glad I got to get my vaccine at this location. It wasn’t so crowded and the staff were incredibly nice! Plus we got free hand sanitizer! 🙂
I came in here with my mom and her English isn’t the best but they were very patient with her. I’m impressed by how helpful and friendly the staff are. We were seen rather quickly and left feeling quite happy with our experience. Just wanted to share our gratitude. Thank you!
I’ve never had a bad experience here and I’ve been here a few times now. Wait time can vary since it’s the closest one serving so many people. The staff are always very friendly, understanding and accommodating. The doctor’s and nurses are knowledgeable. If you don’t need to be in the ER, this is the next best option, in my opinion.
Came in with my mom for vaccinations and the whole process was incredibly effortless for the both of us. Staff was very friendly, answered all of our questions and addressed all of our concerns in a professional manner. I would highly recommend coming here to anyone
I brought my husband here a couple weeks ago. It was quite busy, but they were fast and efficient. They got him in and out quick! Staff was friendly and very helpful. I will be returning here next time I need a visit!
I have always been treated with respect by all staff members, from the receptionist to the doctor. Sometimes there’s a 1/2-hour or so wait in the waiting room but once I’m in the exam room it’s not long before I’m seem by the doctor. The …
No one likes going to the doctor for any reason, especially when they have to go to urgent care. This place stays open longer than the other nearby urgent Care centers. I’ve felt as though they are capable of taking care of me when I can’t …
The guy in the front if you know him he will pull your chart first he will not go in order like the patients came in it happened to us we made sure to get here early to get my son in and out but his friend came in and he pulled her chart first even tho she was behind a couple of people including myself
My family and I have been going to this urgent care for the past 3 years. Best Urgent care ever. The facility is clean, front and back staff are friendly and knowledgeable. The doctors are awesome. We are in and out within an hour when my kids are sick. I would definitely recommend this place.
clean looking place along with staff being nice and helpful to. i just wish i was able to discuss my symptoms more with the doc. she was nice but i felt like the looking into my symptoms was lacking. just got asked how i was feeling and then told heres a prescription.
The only thing I might say meh to is that people were coming in with the flu and there was not really any separation/nor sanitation in the lobby after they sat there. I respect that its busy in there though. Maybe some sanitation wipes so …
I needed a Covid test and luckily I found out that Apple Urgent Care is offering Covid testing! I scheduled my appointment through their website which it was really easy to set up and I was able to find a date that worked out perfectly with …
Fast service very polite and understanding staff very clean very detailed information i would recommend to anyone whose feeling ill I give it 5 thumbs up
Now, it was a day that was forecast with foreboding rain showers, but my experience here was great! There were about 10 people in the waiting room. I waited no longer than 10-15 minutes. The people were friendly; my nurse …
Normally I haven’t had a problem with Apple urgent care but I went Monday to get a Covid test and got my lungs x-Ray. Welp, it’s Thursday and they never called with my results nor do they answer their phone! Ive literally called 30 times in …
This was my best ever visit to an Urgent Care. I called ahead to get an idea of the wait time. From the secretary, to the nurse and doctor, I was happily treated with kindness, respect and, when appropriate, humor. The doctor thoroughly …
My husband and I went there twice for our Covid-19 vaccine immunizations. I saw the link on the Press Enterprise and went to their site. The whole experience from website registration to immunization was so fast and easy. AppleCare was so …
Staff and nurses are very helpful and kind. They clean the rooms right away as the patients are leaving which I really appreciate and feel at ease to come here knowing that they are taking the extra precautions during this pandemic time. Us …
My experience was excellent. I have had two visits there. One for a sister who had shingles (a very very bad case).Apple Urgent Care saw us just before closing and treated us with great care. My sister was 83 at that time and suffered …
I took my toddler to the urgent care because he has a rash on his private area and was peeing alot. Doctor said it was a heat rash so he prescribed rash ointment. But I wasn’t satisfied because it didn’t sound right because he was peeing …
Not so great of service, doctor did not approach us and stayed as far as he could. My 2 year old was very ill, coughing that made her puke. She didnt have c-19 as I had just tested her the day prior. He definitely made us feel less like …
I am so thankful for this urgent care! The staff is so helpful. I have taken my 3 boys and my husband here. They always help and give us the right medication. I had never been for myself but this past week I had a bad toothache and I called …
I have a really bad tooth infection this weekend. I couldn’t get in to see my dentist tell Monday I thought. Turns out when I called Monday morning 11/01/21 they were closed tell Tuesday. I couldn’t deal with the pain. I live in idyllwild …
Terrible experience. One Doctor on duty, on a Friday. No AC. Door left open for outside air. Took almost two hours to be seen. They sent my prescription accross the street at Walgrens. Incorrectly written for a laxative, instead of for antibiotics. So took another two hours to finally get my prescription filled. No apologies.
I’ve gone to Apple Urgent Care twice. Both times I was seen within 20 minutes. The staff is very qualified, efficient and kind. I highly recommend AUC.
Absolutely horrible! We sat in the waiting room for 2 hours to finally go back and the doctor didn’t even look at my child. He stood at the other side of the room and say “yes she has a reaction”. He didn’t even look at her just sent us on …
I went in to get my Vaccine and the staff was really polite. They were very helpful at the front desk. The nurse May was very informative and when I got my injection I didn’t feel any type of pain and she made sure I was okay during the whole process. I highly recommend this place for a vaccine and for a regular doctors visit!
I had a positive experience here. They took great care of me and helped me with my sickness. I am very grateful to the doctor that helped me. I also am very happy with the way they treated me. They were very kind and listened to my concerns. They diagnosed and treated me. Now I’m healthy again.!
Had a great first time experience. The place was packed but everything was running so smooth. The women up front were extremely nice and professional, both have long dark hair. They ran everything smooth, talked to each patient with respect …
Dr. James Seto was very attentive and listened to my problems. He is the second doctor I’ve seen at Apple Urgent care and I had no issues with him. Even asked if I needed help with anything else afterwards. Very grateful that he helped me.
Andrea and Jessica are excellent! I experienced great customer service. Infact, ALL the ladies/nurses and the Urgent care doctors Thursday morning were really great! they paid close attention to detail and the staff worked really hard to …
I came here for my vaccine. The place is kept incredibly neat and tidy. The front desk was helpful and the nurses were super friendly yet professional. They made me feel very comfortable about getting the vaccine. Thank you for the pleasant experience.
Went to this urgent care instead of my usual one for an ear ache and had the worst experience. Despite delivering relatively quick service, they lack in quality. I was expecting the doctor to thoroughly check my ears, nose, and throat for …
waited 10 minutes to get in. fast Checked my vitals dr. came in precribed me meds gone in 35 minutes. picked up my meds 1 hour later. Friendly staff. Happy. dr. was great. cant complain about anything Good experiance
My experience was great 👍 I arrived for my son’s first COVID vaccine. It felt like I was in and out with the exception that we had to wait some time to see if symptoms appear. I highly recommend …
Made a 12:40pm appointment for the vaccination had to wait 30mins to be seen and that is after I informed them I had an appointment. Other people were coming in to be seen and there wait time was 45mins. I am upset because I feel I should …
Walked in and was seen quickly! Front desk seemed to have a bad attitude. Nurse who took my child’s vitals was 5 stars and the Doctor was 5 stars as well. I asked front desk for help because my daughters school was being difficult and …
Always able to take us in even when we are in in the last minute before closing! I have had visits with my daughter, husband and myself, caring staff and they always work at a steady pace. Today’s MA was Jennifer and she made my 2 year old daughter comfortable even when she is feeling crapy.
I was very pleased with the professionalism of the staff ! The wait time was very reasonable approx 15 minutes if that! The physician was knowledgeable and helpful. It sure did beat sitting in the ER for hours!! Thank you Apple Urgent Care!
ONCE AGAIN this urgent care fixed my health issue quickly and without pain or discomfort . They are caring and Listen to your every need. The PA mrs ferron was great and answered all my questions and the nurse Ferra was great and flushed my …
I had a great experience and would suggest this location. The waiting area I would probably rate as a “C” grade but everything else was nice. I recently saw a local dermatologist that gave an absurd diagnosis and the appointment only lasted …
Wait times have gone up at this location so I try to set aside two hours of time and get there as early as possible.Other than that, I get the attention needed and the staff is professional and helpful as long as you treat them with respect.
I am so very gratfull for Apple urgent care !! They accept most insurance companys / types for payment and cash . ”””’The Dr. was able to fill my meds temp.and provide a note for employer. Right on time …
I love this urgent care it’s nice and clean n big and they are all so friendly and nice and they on it!!! And very quick I’m in and out of there just like I like it 😊🙏🏼 …
This was probably the best urgent care I have ever been to, from start to finish. Every person was great and my I was in and out in 15 or 20 min. Just awesome!!!
I’ve been here a few times and seen 3 different doctors. I would recommend all 3. My daughter’s and I were seen for some type of stubborn respiratory infection that took two rounds of antibiotics. I was seen today by a nice looking Asian …
The facility was very, very clean; unlike other urgent cares I’ve been in before. The staff were friendly and welcoming. The best part it didn’t take hours to be seen, very efficient. Keep up the great work and thank you for all you do, …
I sliced my finger this afternoon and when it wouldn’t stop bleeding I decided to visit an urgent care. I chose Apple Urgent Care mainly because they accepted my insurance but I also looked at their review rating. …
This is the best urgent care in my opinion I know when I go here for my kids or myself I’m gonna get the needed medication when we are sick. Sometimes the wait time is very long but it’s worth the wait to get the proper medication for my kids when there sick all the drs I’ve seen here throughout the years are great..
Everyone was very nice. The one thing that concerned me was in my report, the Dr. said I refused a tetanus shot. I asked him about it but he asked if the tube was rusty and I said, no, so he said he didn’t feel I needed it. Based on his professional opinion I said ok that I wouldn’t get one.
PA. Daniel Curtis, is by far one of the best here. He’s very respectful, explains thing’s very well. He is patient & carrying great bed side manner when he’s cared for my children. Diagnosing/ treatment’s he has been spot on when I later …
First one in, last one seen.
Of course, I was also the only Black person in there, including staff.
Wow! Based on other reviews, I was incredibly lucky!
He was very caring was sympathetic and gave me all the meds needed and sore throat I do recommend apple urgent care everyone that need medical care when you are not feeling good.
Very fast service first time here was the best urgent care I ever been I was thinking I’ll be there all day but luckily I wasn’t. I left to go get a drink they call me when I was next so I went back and we were in and in couple minutes out with my prescription. I Recommended if you need to go to an urgent care.
I would give this place zero stars if I could. I came here for a car accident check up. After waiting 2 to 3 hours doctor called me back just to have me waiting an additional 30 minutes to be seen. The doctor came in asked me what happened …
Went to Urgent care because of a dog bite from the time I walked thru the door every thing went fine wait time wasn’t bad at all and the care was very acceptable.
Staff is professional, they are honest with their wait times, doctors listen and you are in and out in a timely manner. Very Impressed with this business.
I wasted two hours at Apple Urgent Care, because the doctor did nothing for me. What he did, was tell me to go a hospital emergency room and that is exactly what I did. …
I love ❤️ apple urgent care .I feel that they are so thorough on examining me and my family 👪 Dr.James Seto is so good. Any health worries for me or my family I go to his urgent care hoping he is there . So glad I seen him today . To be honest he is my favorite urgent dr. …
I went to urgent care as my primary doctor was not listening to me about my symptoms. Dr. Seto was attentive, quick and professional. I will be a repeat patient when I need a 2nd opinion. Thank you Dr. Seto.
My twin went there for serious help and they didn’t do NOTHING!!! After waiting forever they were rude, disrespectful and didn’t help at ALL!!! HE WASNT ASKING FOR DURUGS FOR THE PAIN HE WAS JUST ASKING FOR NUMBING MOUTH WASH THIS PLACE IS …
Worst urgent care in all of hemet. The staff is rude and very uneducated. The doctors could careless about the patient. It’s all about getting them in and out as fast as possible. This is the place where everyone that barely passed medical school/ training goes to work.
It was a quick trip to check out a continuing leg wound issue. It wasn’t a peak time, I was called back within 15 minutes, the Dr came maybe 5 minutes later, checked me out and discharged me. In and out in about half an hour.
We went in for stitches after a finger injury, and the doctor gave very little lidocaine by flushing the wound with it rather than injection (flushing is a less effective method), then when it didn’t work told us to go to the ER for full …
So happy you’re open late. Had to come in tonight after work and service was great, they were friendly and I didn’t have to wait long to be seen. Dr. Seto was great and I felt like I was listened to and received prompt care
Wait time took FOREVERRRR (2+ hours), but the staff there was really nice & accommodating. The Nurse Practitioner was also very helpful with my diagnosis & questions.
Worst service ever!!! I send my whole family in because I cannot leave due to taking care of parents. Doctor tells my husband she can do over phone. Then front office says no email id and insurance card I do that. Then no they cannot prescribe me my antibiotics. Awful customer service and communication.
Went in yesterday. My plan for the day didn’t include visiting an urgent care, so I didn’t have a mask with me. I’m glad to wear one, however they wouldn’t provide me one even though they require it. Unprofessional, not courteous and the lady at the front desk was rude. I made the choice to take my money elsewhere. You should too.
It was my first time there. I found the place online. If you want to lose half of your day, here is the right place. I waited for more than 2 hours and there were people with more than 3 hours.
I had a great experience at my visit yesterday. I was seen promptly and the nurse that initially took me in was courteous, kind, and professional. I received the same care from the physician that saw me. He was very thorough and caring and took his time to listen to me while I explained what my symptoms were.
Always over an hour wait to just be seen and when you go to the back they barely do anything. Took my son in to get cough medicine (over the counter isn’t doing it) and it took almost 2 hours to get seen and get a prescription for cough medicine and he told to take ibuprofen.
My experience was very good. I avoided this place for a long time because I didn’t think I’d like it and heard a lot of bad stuff. It was perfect. Thank you
I came in with my 3 week old baby because he was having retractive breathing, i am completely dissapointed in the service we were provided, no test were done. The doctor was vanessa and she perscribed me steroids… to my 3 week old.. …
I have been here twice. They are friendly. They are a good choice for urgent care. They helped my daughter twice. They are pretty busy, so keep that in mind when you go. Shout out to Dr. Vanessa Oteniya for being patient with my daughter.
I went in due to a cough, and I’ve been ill for about a week. Nurses and front desk were nice, and took good care of me. As for the DR didn’t even examine me. I’ve been to plenty of Dr offices, ERs, and Urgent Cares in my life as I’m …
I was referred here by my daughter. Great 1st time experience. Very short wait. Very nice staff. Great doctor — asked good question. Got right to the point and prescribed the right meds to take care of my chest cold.
I went in today cause I fell and injured my right hand and knee. The nurses were great but when it came to the doctor just wow worst experience ever maybe asked two questions and didn’t examine me. He also didn’t even give any instructions …
Wait time is very long, however when you do get to see doctor, all good. Staff very professional and caring. Doctor was efficient and prescribed antibiotics. Prescription …
The people who work here are always so helpful and work very hard to move patients in and out with excellent care! There is alwayssss a long wait, but it’s because of how many people come to be seen. It’s definitely my most trusted place to go when there is need for quality urgent care. Worth the wait for great service!
They helped me with diagnostic services and medication that seems to have set me well on the road to recovery from bronchitis, hopefully averting pneumonia. There was a co-pay. Nice waiting room. Good parking lot. They were very welcoming to my service dog.
Came to be seen, my copay is suppose to be $25 and they were trying to charge $95 even after my insurance called them and explained that in network and out its still the same copay. Trying to overcharge me.
I took a spill up in the mountians. We came in from Ohio and this was the first urgent care that came up. Fast in and out and really felt like everybody was really nice.
Very professional. Staff was kind and helpful. Easy in and out process for covid vaccine. Thank you!
The wait wasn’t long and they treat you very nice they remembered my daughter who wasn’t with us the last visit and asked about her my care was excellent and caring would recommend to family and friends
This is the first time I’ve been to this urgent care. They got my sso and I in and out in under an hour. Everyone was very nice .
I love this place, is close to my home, fast, and the personal is very professional, nice and they treat you with respect. Thank you 🙏 …
Went in for food poisoning and this place is Total bs have you wait so they can say they help or something i waited for over 30 min in a room waiting for a shot for vomiting and nausea which never came waste of time
Staff was very friendly and welcoming, practioners are very thorough. Pleasantly surprised will definitely visit again if I need urgent medical care.
In and out on a majority of the time on most occasions. Service needs improvement, but is fair more than less. And informing callers that there is no availability at a certain time or due to a serge of clients close to close should be fundamental.
The wait in the waiting room wasn’t very long all staff was very professional and nice after I got a room doctor was in there in about 10 minutes I had an allergic reaction to penicillin she changed my medication and told me exactly what the new medication was like and how I should take it today was a very good experience
This place is very organized, and clean. They have more then one Dr usually so it goes by pretty quickly and I have two small kids so they never even start to get bored and that’s a good thing to me thanks.
The worst place I have ever been. I had the lowest of expectations to begin with and my experience was even worse than I expected. The staff is incompetent at best. Save yourself the trouble and headache, go somewhere, anywhere else. I could not post my review unless I put one star, but this place doesn’t even deserve one star.
I have been going to Apple urgent care for four years and they have always been curteous,friendo f and even if it’s full the waiting time is quick 😉 I have recommended Apple Urgent care to my friends . …
The Apple Urgent Care excellent service and wonderful Physicians. The staff are nice and friendly. And every visit are always helpful.
Quick service, in and out. Listened to my concerns. Had me on the mend in little time.
Went here for my first time. Very clean and the staff are very nice and welcoming. Out of all the urgent Cares in our town I recommend apple urgent Care.
Waited 2 hrs people being called in before me yet came after me. They would call people back but no one coming out. So you wait 2 hrs plus in the waiting area and another hour in the room waiting for the dr. Finally left since there was only 30 mins before they closed. There was still 5 other people who needed to be seen.
This is our 2nd time taking our daughter here. We wont go anyother place. Friendly staff, efficient and we were in and out both times. Highly recommend Apple Urgent Care.
I went in to have my achilles tendon checked out and the physician (black lady) i dont remember her name…. wouldnt even look at it .. she said it was nothing and bragged about how shes been doing this for 10 years and she knows what she …
Got there first thing in the morning and they opened the lobby about 10 mins before opening so we didn’t have to stand in the cold. We got called back right at 8am and was seen quickly. My favorite UC in Hemet this far!
Went to get my vaccine here, made an appointment, only recommendation is that they place markers on the floor to help remind people of riverside county to keep their distance.
Very friendly service.
Doctor very professional.
They are great i take my son here . guick friendly i have never had to call them back after visit due to prescription not at pharmacy yet . i really do like them . so does my son
Fast and to the point very helpful place recommend
Hey my names rodreka belgrove and I went to apple urgent care and by the time I was seen what I needed help with the most they had ran out of. Just when I was about to leave I was called back into the building and told if I came back in …
Would give no stars if possible. My daughter was diagnosed with a double ear infection Friday night at 7pm. Went to pick up the prescription, it was never put in; pharmacist tried to call and Apple was closed. Now, Saturday, I have to go …
My family and I have unfortunately gone here a few times. My sister was prescribed a medication at a level that could have given her a seizure. I recently went in and was told that I couldn’t possibly have asthma because I’m an adult and …
Had a long wait time with not very many people in the waiting area.
All employees where very nice and friendly. The whole place was very clean and neat. …
Excellent Staff. Wait time was not long and the physician was great.
Dr was very attentive, listened to me as the patients mother. My concerns and questions did not go unanswered.
was here since 1:17pm on may 18, 2016 and it’s now 3:10 and still here. this place is ridulous never had a bad visit for 1 year and now there not giving me any medication for my sore throut and runny nose. the girl doctor named said to …
I enjoy this urgent care. Everyone is nice and caring. Pretty quick for the most part. Never had a problem. Very clean.
Very friendly people, i got both my shots here and they were very quick n got me in and out in a matter of minutes!!
She was great… fast and very polite.. thank you for prescribing a medication that def helped me..
I been to this Urgent care recently and the staff was very nice and helpful even helped me sign in. The Dr.s are very good. Good place to go to when you can not get into your primary doctor.
Wait is typically over an hour, but they are efficient and effective in what they do. Always professional and happy to help.
HORRIBLE. I took my 4, 3, &1 year olds in to be checked and I had to make the dr check their ears and listen to their lungs but she only listened to my 4 year old and diagnosed them all based on her who is the one least sick. The dr never checked one single thing on my 1 year old. HORRIBLE
I went in with a bad back pain. They were so nice as always. Saw me quickly. The doctor was so helpful! Thank you so much Apple Medical!
Typical urgent care. Long wait but the service is great once you get seen! Maggie and the other front desk girls are really helpful and nice!
Our visit was quick but very informative. The doctor answered my questions and was very patient.
Alana at Apple Urgent Care in Hemet. Is one of the most professional and friendly nurses I have had in a long time. Felt like I was with a friend!!!🙂 …
This place is fantastic! Cindy the physician was so sweet. Alejandro, the assistant who took by vitals was inviting & friendly. I waited 15 min to be seen, unheard of. This place gets an A+!
Daniel Curtis was great with my child!! Apple urgent care got me in quick. Thank you
This place has really bad costumer service. The people on the front desk are just rude. I asked a simple question and was given attitude by a women name Amber. It’s disrespectful. I went obviously for medical purposes and to get disrespected. I do not recommend this urgent care at all.
Came on a Sunday. Took about 10 minutes of waiting. Very fast and the doctor is very nice. She will explain everything to you and make you feel comfortable.
I always have a great experience at this Urgent Care the providers are very helpful and willing to listen to your needs. The staff is great and very friendly definently will be my go to Urgent Care.
The wait time is so long my daughter was in so much pain and i would tell them and all they would say is your next. Next turned out to be two hours later if i Wanted to wait that long I would have gone to hemet hospital. Come on guys you have to do better.
You HAVE to be kidding me! This place has NO triage when you come in. You sign in and then wait until someone sees you. If you are having a stroke or feel like you may be having a heart attack, they wouldn’t know. You’d just die right …
The staff at this urgent care are extremely helpful! I had a phone consultation that was easy to set up. I highly recommend going here.
I came to get my vaccine and it was a very pleasant experience! Completely painless and the staff was super friendly.
Everyone was so nice, May was so helpful and the provider Daniel made me feel comfortable and answered all my questions and concerns.
I went here a few times for myself and today I came for my daughter and the PA was amazing and informative. Really needs more doctors like him in Hemet,CA (IE) PAFolley
Service is friendly and professional! I have been here twice for a Walk-In and have only spent a short time waiting to be called. I’ll return to Apple Urgent Care for medical needs.
This place is rediculous. Waiting over an hour while people who came in after us go in before us. Then I tell them my son is getting a fever. So they bring us back and see he has a rising fever of 100.2 and rising. And then just have us sit …
Nurse that gave the vaccine to my son was amazing! Made the process very easy and pleasant!!!
I have been here twice and both times my child has been seen in minutes, the staff is so nice.
what a joke of a place and tho think that these charlatans are getting paid to pretend they are providing medical care to the unsuspecting customer. I was having a reaction to some newly prescribed medications and I figured I’d get an …
I signed in at 2:22p wanting to be seen for abdominal pain. It took 2 hours to be called to the back and another 1 hour for the doctor to come in. He spent 30 seconds with me just to say for abdominal pain you need to go to the ER. The front desk should have told me that before I waisted 3 hours sitting there in extreme pain.
I got there second patient i was greeted right away the young man at the window was polite and we shared a few laughs wich is always good. I arrived at 8 am and was finnished by 8:45 thank you apple urgent care.
I love going to apple Urgent care ,because You don’t need an appointment I can just walk in and they taking care me so quick and it fast you don’t have to take too long waiting also people are very nice and friendly .Thanks to May and Jackie they were so nice.
Took a long time to be seen and then they couldn’t manage to get the prescription to the right Pharmacy. They couldn’t even get it fo the right Pharmacy chain. After being put on hold for over 20 and getting no since of urgency from the …
Best urgent care in hemet. Was there for an hour with 2 of my kids and knew what was wrong. They were sweet and funny and caring. I will be taking my children back if they get sick.
Wow! Efficient, communicative, pleasant….the entire staff. However our nurse, a super nice student male nurse whose name I forgot to get, is a KEEPER! Excellent customer service!
The front desk MA was SO COMFORTING when I told her I was there for my vaccine and I was TERRIFIED! She is the embodiment of CUSTOMER SERVICE! 🙏🏻 …
Not a good place you might as well go out side the city I had Medicare need iehp ran through the tar program they said 2 day to a week I been patient but they did not send back the ok for me to get medication I got hurt at work and need …
So horrible!! Yesterday my fiancé went here and was seated for over 45 minutes before they even called to verify his insurance. It gets worse!!, they had it on speaker phone so that when the woman at the desk put in his social security …
First off the girl (Andrea) up front is rude and shows no empathy. I had brought my two young daughters in today, one for a sprained wrist and another because she have nauseated and not feeling well. We have been here for two hours and they …
Dania was very sweet and helpful by explaining how the COVID vaccine works, and what medicine I should take after hours of the shot !
Very quick to be seen. In and out in about a half hour. Staff was very friendly. Would definitely recommend Apple One Urgent Care to friends and family.
Very long wait. Dr. Took a break while there was a room full of people. The Receptionist gave me someone’s information sheet, instead of the proper paper work to fill out. The receptionist was also making personal phone calls. She was very loud about it. She didn’t even hang up when patients came in.
Place has a long waiting period. Waited over an hour..
I had an long irregular period, so I called here and asked about the cost, if I pay, i will get the pregnany test, they said yes it was all included and I so I …
Every time I go here a get the medication I need and I get better. They are very nice and welcoming. Sometimes they are very busy but they go as fast as they can.
Fast and friendly service here… my whole family had to be seen and tested. It was fast convenient and the staff was very friendly.
They advertise waiting is not too long. With an app..we have been waiting more than an hr. Also, they advertise..walk ins welcome.. they declined a walk in… few words.. they should remove their false advertisements
There was a little wait not to bad. The doc was nice, I do have to take my son back cause now he has a ear infection I wish they treated it when I went last week.
Staff was very pleasant, was in and out very quick
Okay,, the nurses and staff make this place. It’s busy at times but super fast. They do there best for an Urgent Care experience.
Went in on a Thursday at exactly 8am. First, the lady at the window left my personal information face up on the desk (social and everything) while people were walking up. Second, the PA tried to immediately prescribe me pain killers and …
I went in for a vaccination, and the staff was very helpful, professional, and straight forward. Two individuals, Jackie and May, were especially kind, caring, and enthusiastic.
I went in for a check up. I waited in the waiting room for 2hours they finally seen me but i was waiting in the room for an hour and a half. I had my 1year old daughter with me and my bf. So at this point my daughter had a dirty diaper so i …
I will highly recommend this place.I wanna thank Doctor LI, Qiuyue who seen me,she ‘s not just an awesome Physician, she’s doing her job with Divine love.The staff were doing excellently as well.Thanks to Maggie, Jasmine,Andrea and the male Nurse who’s so very good as well and very friendly. Keep up the good job guys.More Power !
I have been here twice and both times the doctors took excellent care to listen and take care of the problem. I appreciate being taken care of and not having to keep coming back for follow ups. Thanks to both doctors for their expertise and all of the staff for their kindness.
I made appts online over a week ago for covid19 vaccinations for husband and myself. Apple’s system said confirmation email will be sent within 24 hrs. Still haven’t rec’d confirmation and phone isn’t being answered!! Do we have appts or not???
Apple urgent care handed me the paper to fill out for it being my first time there. On the back side of it, was someone else’s name, address, driver license number, social security number and reason for being there. Plus his insurance …
Thank you so much for your help Venessa sending me to Loma Linda was more than Dr. Ngyen did I now know what I have and the hospital was great again thank you so much Venessa
Besides the fact that the staff is a bit distracted; since they first, wrote my birthdate on my sons record, then asked for my ID but they had held to it since the front desk lady had taken it, and they sent the prescription to the pharmacy …
The Providers and staff were super nice and professional took my Nana there and Providers Nicky F and Annie Lee were so nice I highly recommend them. They helped my Nana out! Thankyou so much.. Wait time was less then 10 minutes
Easy and free! There isn’t much to complain about that. Got the COVID vaccine and was out of the urgent care in less than an hour. Had to sign a few times and that was all!
This urgent care is great as long as you go in, and tell them exactly what is wrong. Just like a at doctors, be informed with what you are talking about. Yes they are busy but the staff is good and kind
The simple process of filling out a prescription and sending it in to the pharmacy is apparently beyond the abilities of the staff at Apple Care. My wife had to call multiple pharmacies, and the Apple Care staff repeatedly just to get the …
Best experience I’ve ever had and an urgent care. Everybody was friendly and from the time we walked in filled out paperwork we’re seen and left was less than a half an hour! Thank you so much!!
I take my kid’s here when need be. The staff is always so nice and the Dr’s are so nice. I’ve never had to wait more than 2 hrs. Highly recommend this facility.
Tried on numerous occasions to call and set up a covid test . Since they are identified as the location for testing. To no avail . And when they did answer, 2wice after 7 consecutive calls , they would mention the facility and put you on …
Went here after going to several different providers complaining about my wheezing and SOB. This is the only place that addressed my problem gave me a brrayhinh treatment and medication to take home. Thank you so much from the bottom of my …
I preface by saying this would be a zero star review of permitted. My issue in a nutshell is that I paid $70 cash to visit a doctor to resolve my problem. After 2 hours, I saw a physicians assistant. The assistant dais they couldn’t do …
This place is always the same “horrible service”. I took my son today at 10 due to stomach flue/ infection and waited until 12:30 so he could be seen. The doctor Lady that works on Saturdays morning asked us what he ate a she made a …
Went in to Apple urgent care and received great service from the staff and doctor. Isabella helped me with all the questions I had . I will be returning if needed to be seen again . Thank you
I took my daughter since she had a fever and I was attended very fast to my surprise. The place is nice and clean and the dr and nurses were all very polite will definitely go back if i need urgent car.
Came in for a stomach flu and honestly it was pretty busy but they managed to get people in and out quick and the Dr helped a lot and she was very friendly.
I have never had better health care services and I believe it is because of the compassionate, professional service from Amber the office supervisor in Hemet , the nurse and Doctor were more than knowledgable and caring. But, Amber went …
Excellent experiencing my baby felt bad and they attended to us super quickly. thanks to the staff.
They were fast, helpful,and took the time to explain the medical issue and treatment for it. That gets them the four stars, the fifth is because when I’m in pain and stressed over what’s happening they were the only ones in the area open at …
I was there waiting on a Sunday morning before they opened and there were 5 people ahead of me. Then after getting signed in, I waited for an hour and fifteen minutes. When I finally get back to the room, the doctor asked why I was there. I …
Customer’s service was AWESOME! Most of all is my wait time to get treated was amazing. I signed in and shortly afterwards I was being called to the back to get diagnosed. Thanks Apple Urgent Care!!
Fast and friendly service. Went in with a sore throat, fever, and an ear ache and I was in and out in less than an hour and a half. Prices are decent for those like myself who don’t have insurance. All around a great experience.
Please go somewhere else. This was a waste of time. Personelle in the front was nice and cordial that’s about it. I had to wait lost two hours just to give them my copay and process my papers. Two and a half before I was called into the …
Being a more natural based mama I am very eprihensive about urgent cares of any kind. The facility was clean, the staff was friendley and above all the Dr (Nicky) was so involved with my son, asking questions on activities, lifestyle, changes ext. To insure the right diagnosis was made. Very impressed.
Fast, little to no waiting time, if, you go at the right time. Nurses and, Doctor were friendly, they displayed concern for why your there. The explanation for what ailed me could have been a little short sighted. The nature of an ergent …
I called prior to verify they were taking patients. I was treated there prior for an ear infection and the medication did not help my ear, fluid draining in my throat… so bc this was too “risky”, I was refused service…no fever..no sore …
This place is amazing. My family members were able to get their Covid vaccine here and they were friendly and well organized! It was a quick process and I will definitely recommend them to others!
Tried to have my husband seen today at this urgent care. We checked in and filled out the necessary papers. The lady at the desk then informed us that the system for the insurance company was not working. Instead of calling the verification …
I’ve always been taken good care at this urgent care, the only problem us always so busy and crowded, otherwise it’s a good place to get care
I took my child here for treatment… The diagnosed him and said that it was important to start the medication immediately to prevent it from spreading… I expressed my concerns about the delivery of the prescription to the PA and she …
Well my blood pressure is really high
Today I wanted to say I was seen by Vanessa whom was very caring and knew what she was doing .thank you vanessa
I go here more than my regular Dr.
It’s close to my house and the staff are efficient. The door and check in desk are too close together so whenever someone’s at the desk the door constantly …
Couldn’t say enough good things about this facility. Very nice and friendly nurses and staff, very fast service, and it’s just an overall great experience! I was in and out in 30 minutes and that experience is rare nowadays!
I got my first Maderna shot from Apple four weeks ago. I was told they would contact me with my second shot information. I have heard nothing and can not reach them as their vaccine phone ext mail box is full. The regular line rings and …
I would never recommend this place to anybody! The worst urgent care in Hemet/San Jacinto. The reception workers are the absolute worst. They have attitude, and are completely uncaring. The doctors don’t know their behind from their face. …
Had a good experience both times at this urgent care. All the staff was really friendly and helpful. Thank you Apple Urgent care
Pretty timely visit, the longest part of the wait was the waiting room but after we went back it only took about 5 mins to see that doctor! Doctor was good with my son and seemed knowledgable. I recommend this urgent care if youre in Hemet. …
The doctor was nice. He helped me with the issues I was having. I did appreciate it.
I had a really good experience. I went yesterday with a broken pinkie and staff was very helpful and very professional. I would recommend Apple Urgent Care to all my friends and the community. They made my visit pleasant and its my favorite place to go for my medical necessities.
I would give zero stars if I could
This is the second time I go to this urgent care to take my daughter the first time was rushed and they forgot to send the prescription to my Pharmacy so I had …
First I’d like to say that I was treated great by the staff. I did have to wait for an hour and a half before being seen… And that was after arriving at 8:15am BUT I was treated great by the staff, the doctor took my problem very …
Apple Urgent Care took such good care of me today. I have an infection in my foot which they assessed and prescribed antibiotics and a topical. Feeling better all ready. Clean. Professional. Welcoming.
This apple Urgent Care is amazing. The place was packed with people and out of there in less than an hour. The staff was very friendly the doctor was nice and fun with the kids I definitely would recommend this place
Everyone is so very kind! I love coming here when I need to. My toddler is never ever fearful of seeing the dr and the nurses and staff are so gentle and sweet. I totally recommend this place to anyone in the valley that needs urgent care.
Today was my first time using this UC. I have heard nothing but bad things about this place for years. Id have to say either they were lies or just happened to be those people who had a bad experience. This place was great. Front desk MA …
Apple Urgent Care was a clean and safe environment. The staff was kind and understanding. It was very efficient and fast. The Dr. was sweet and thoughtful. In all our experience was great
This is one of the best urgent cares. I took my son there and they where great with him. The wait was not long at all. The staff is awsome and polite. Especially amber was so sweet and patient. Would recommend it to everyone.
Dr. Seto is fast, knowledgeable and usually knows what’s wrong with myself or any of my family when visiting urgent care.
Took my mom to urgent care due to abnormal symptoms she was having. They released her with no action other than a nausea medicine. However, my mom ended up in ER the same day for kidney failure. They didn’t do their due diligence to find …
I took my both doses of Pfizer here very quick and responsive. Only issue is, I didn’t receive any email after my first Jab. Rest all good
I have been here a few times I try my best to avoid it due to the fact I have had NOTHING but HORRIABLE experience as well as my grandmother has had the SAME kind of service. I only came in today because it was the only urgent care still …
So very impressed by your organization of giving 1st shot of covid vaccine. So organized we were in and out in 15 minutes. The employees were courteous and prepared. Thank you Jack Watkins
Entire staff was friendly, professional and appeared to be genuinely happy to work there! (Which is sadly becoming a fading concept.) I was treated with respect and listened to me explain what was going on. I haven’t been a patient in an …
I’m my opinion it’s was the best care I had I few years. Staff was really good from receptionist to nurse I think her name is Olga best nurce . explained in detail what to do with prescription .very professional and how to attend to the …
I absolutely hate going to any other doctor besides my own but unfortunately my clinic is closed on thw weekend, so I came to Apple Urgent Care. This is my second time and it was good. The wait time was reasonable and the doctor actually listened to my concerns and diagnosed and prescribed me as needed. I definitely recommend them.
Nurse here are very helpful and nice waiting room is clean I am here because I fallen out a chair and want to get checked out due to age and previous medical conditions I have not spoken to a doctor yet but X-ray and ct scan has been done. Amount of time here so far is about two hours.
I switched over from another urgent care here in town to Apple best decision! The staff is very friendly and helpful. I’ve been there a few times with my 6yr old son and for myself , I was just there yesterday and as usual great care from the doctors and the staff. 🙂 …
Went in today and had the lady at the desk tell me she couldn’t run my insurance because their system was down. Rather than calling the number for the verification line listed on the back of my card she told me that it would be better if I …
It was fast , clean and staff was very friendly. Doctor answered all my questions and was willing to explain the answers I did not understand. They gave a note for school so we would not get in trouble. Also gave us medicine there so my son could start getting better before his prescription was ready.
Appt was simple to schedule, I arrived a bit early, checked in and was seen with 10-15minutes later. I received my phizer booster. I waited in the lobby until I was released to go. It was so easy.
Everyone from the front window staff to the doctors and nurses was very kind and helpful! My nurse especially, Isabella! Thank you everyone for your help :))
Everyone was professional and Nice! There was a bit of a wait time but I understand they were so busy! Thank you for seeing us and getting us in right away.
Amazing staff and doctors! Fast and efficient.
This place is lousy. Took my wife there, and they didn’t even take her vitals, didn’t listen to lungs, nothing. Took her to Rancho Springs, where the real doctors are and where she was PROPERLY examined!!! …
Very Pleased with Customer Service and how fast we got in to see the Doctor,All the Staff was so polite!!And Doctor took time to listen to my Daughters symptoms and always come back to this place!!Thank you all for what you do and stay safe..
They were very compassionate and helped me tremendously! And it was super fast so I will be going back 😊. …
Wife Got the covid vaccine here and it was held outside in the fresh air and the line of 40 people moved quick. Start to finish including waiting in line was 30 minutes. Everyone in line was 6 feet apart. We were impressed with how helpful the staff were. Make your appt online.
I drove an hour to get my kids treated at Apple Urgent Care. It was a five 5 service. The staff and PA were awsome. I really appreciate that some place still have people that care and treat patients well. I wish the Coachella Valley had …
Urgent Apple care staff is very friendly and professional. The girls that work there and the doctors on site do there job very well as a plus everything in that building is very clean they are fast when it comes to allot of people in the …
Went in because my son was wheezing and had a cough and stomach ache with vomiting. I was afraid that his appendix had burst. They were nice and calm at every step. The doctors and nurses were fantastic! Friendly, caring, and very quick! …
This urgent care is a joke! You wait for so long in the waiting room then to be taken to the back to wait again. Then the doctor sees you for 2min to just tell you it’s nothing or just a virus that going around or whatever is wrong. My …
Like always very busy , however they seem to get you in and out pretty fast , staff is excellent , very clean , could definitely step up on sanitizing the lobby after each customer , however I would recommend them hands down ,never ever had a bad experience there , very professional thank you so much ,
The best urgent care facility in town. Been there twice, my first visit I was in and out within 35 minutes. Second time I was fifth in line and was out within the hour. The staff and doctor very polite. I didn’t feel rushed in examining room. Overall best urgent care.
The wait line is long but the doctors and staff are on point! The doctor that was there when I went was patient enough to listen to what I was saying she did not dismiss any of my symptoms, made me feel like she cared. The staff is friendly …
My wife and I received both doses of the COVID vaccine at Apple Urgent Care in Hemet. We’re very grateful to Apple Urgent Care, and appreciate the ease of scheduling on-line, the safe and efficient administration of the vaccine, and …
I have visited apple urgent care with one of my children at least 3 times. Each visit I was in and out in about an hour! The staff is very friendly and effiecient. Yesterday they had an irate woman expecting to be seen before everyone, and …
It was very simple, quick, and pleasant. Glad I got to get my vaccine at this location. It wasn’t so crowded and the staff were incredibly nice! Plus we got free hand sanitizer! 🙂
I came in here with my mom and her English isn’t the best but they were very patient with her. I’m impressed by how helpful and friendly the staff are. We were seen rather quickly and left feeling quite happy with our experience. Just wanted to share our gratitude. Thank you!
I’ve never had a bad experience here and I’ve been here a few times now. Wait time can vary since it’s the closest one serving so many people. The staff are always very friendly, understanding and accommodating. The doctor’s and nurses are knowledgeable. If you don’t need to be in the ER, this is the next best option, in my opinion.
Came in with my mom for vaccinations and the whole process was incredibly effortless for the both of us. Staff was very friendly, answered all of our questions and addressed all of our concerns in a professional manner. I would highly recommend coming here to anyone
I brought my husband here a couple weeks ago. It was quite busy, but they were fast and efficient. They got him in and out quick! Staff was friendly and very helpful. I will be returning here next time I need a visit!
I have always been treated with respect by all staff members, from the receptionist to the doctor. Sometimes there’s a 1/2-hour or so wait in the waiting room but once I’m in the exam room it’s not long before I’m seem by the doctor. The …
No one likes going to the doctor for any reason, especially when they have to go to urgent care. This place stays open longer than the other nearby urgent Care centers. I’ve felt as though they are capable of taking care of me when I can’t …
The guy in the front if you know him he will pull your chart first he will not go in order like the patients came in it happened to us we made sure to get here early to get my son in and out but his friend came in and he pulled her chart first even tho she was behind a couple of people including myself
My family and I have been going to this urgent care for the past 3 years. Best Urgent care ever. The facility is clean, front and back staff are friendly and knowledgeable. The doctors are awesome. We are in and out within an hour when my kids are sick. I would definitely recommend this place.
clean looking place along with staff being nice and helpful to. i just wish i was able to discuss my symptoms more with the doc. she was nice but i felt like the looking into my symptoms was lacking. just got asked how i was feeling and then told heres a prescription.
That was the last one to be seen and still received excellent care.!
The only thing I might say meh to is that people were coming in with the flu and there was not really any separation/nor sanitation in the lobby after they sat there. I respect that its busy in there though. Maybe some sanitation wipes so …
I needed a Covid test and luckily I found out that Apple Urgent Care is offering Covid testing! I scheduled my appointment through their website which it was really easy to set up and I was able to find a date that worked out perfectly with …
Fast service very polite and understanding staff very clean very detailed information i would recommend to anyone whose feeling ill I give it 5 thumbs up
Now, it was a day that was forecast with foreboding rain showers, but my experience here was great! There were about 10 people in the waiting room. I waited no longer than 10-15 minutes. The people were friendly; my nurse …
Normally I haven’t had a problem with Apple urgent care but I went Monday to get a Covid test and got my lungs x-Ray. Welp, it’s Thursday and they never called with my results nor do they answer their phone! Ive literally called 30 times in …
This was my best ever visit to an Urgent Care. I called ahead to get an idea of the wait time. From the secretary, to the nurse and doctor, I was happily treated with kindness, respect and, when appropriate, humor. The doctor thoroughly …
My husband and I went there twice for our Covid-19 vaccine immunizations. I saw the link on the Press Enterprise and went to their site. The whole experience from website registration to immunization was so fast and easy. AppleCare was so …
Staff and nurses are very helpful and kind. They clean the rooms right away as the patients are leaving which I really appreciate and feel at ease to come here knowing that they are taking the extra precautions during this pandemic time. Us …
My experience was excellent. I have had two visits there. One for a sister who had shingles (a very very bad case).Apple Urgent Care saw us just before closing and treated us with great care. My sister was 83 at that time and suffered …
I took my toddler to the urgent care because he has a rash on his private area and was peeing alot. Doctor said it was a heat rash so he prescribed rash ointment. But I wasn’t satisfied because it didn’t sound right because he was peeing …
Not so great of service, doctor did not approach us and stayed as far as he could. My 2 year old was very ill, coughing that made her puke. She didnt have c-19 as I had just tested her the day prior. He definitely made us feel less like …
I am so thankful for this urgent care! The staff is so helpful. I have taken my 3 boys and my husband here. They always help and give us the right medication. I had never been for myself but this past week I had a bad toothache and I called …
I have a really bad tooth infection this weekend. I couldn’t get in to see my dentist tell Monday I thought. Turns out when I called Monday morning 11/01/21 they were closed tell Tuesday. I couldn’t deal with the pain. I live in idyllwild …
Terrible experience. One Doctor on duty, on a Friday. No AC. Door left open for outside air. Took almost two hours to be seen. They sent my prescription accross the street at Walgrens. Incorrectly written for a laxative, instead of for antibiotics. So took another two hours to finally get my prescription filled. No apologies.
I’ve gone to Apple Urgent Care twice. Both times I was seen within 20 minutes. The staff is very qualified, efficient and kind. I highly recommend AUC.
Absolutely horrible! We sat in the waiting room for 2 hours to finally go back and the doctor didn’t even look at my child. He stood at the other side of the room and say “yes she has a reaction”. He didn’t even look at her just sent us on …
I went in to get my Vaccine and the staff was really polite. They were very helpful at the front desk. The nurse May was very informative and when I got my injection I didn’t feel any type of pain and she made sure I was okay during the whole process. I highly recommend this place for a vaccine and for a regular doctors visit!
I had a positive experience here. They took great care of me and helped me with my sickness. I am very grateful to the doctor that helped me. I also am very happy with the way they treated me. They were very kind and listened to my concerns. They diagnosed and treated me. Now I’m healthy again.!
Had a great first time experience. The place was packed but everything was running so smooth. The women up front were extremely nice and professional, both have long dark hair. They ran everything smooth, talked to each patient with respect …
Dr. James Seto was very attentive and listened to my problems. He is the second doctor I’ve seen at Apple Urgent care and I had no issues with him. Even asked if I needed help with anything else afterwards. Very grateful that he helped me.
bad service, the Asian doctor did not even check me, the nurse checked me more than the doctor, I paid for my appointment and it was truly a robbery.
Andrea and Jessica are excellent! I experienced great customer service. Infact, ALL the ladies/nurses and the Urgent care doctors Thursday morning were really great! they paid close attention to detail and the staff worked really hard to …
When we got there we were greeted by a friendly man. Dr keto was nice and professional I will go back again
I came here for my vaccine. The place is kept incredibly neat and tidy. The front desk was helpful and the nurses were super friendly yet professional. They made me feel very comfortable about getting the vaccine. Thank you for the pleasant experience.
Went to this urgent care instead of my usual one for an ear ache and had the worst experience. Despite delivering relatively quick service, they lack in quality. I was expecting the doctor to thoroughly check my ears, nose, and throat for …
waited 10 minutes to get in. fast Checked my vitals dr. came in precribed me meds gone in 35 minutes. picked up my meds 1 hour later. Friendly staff. Happy. dr. was great. cant complain about anything Good experiance
My experience was great 👍 I arrived for my son’s first COVID vaccine. It felt like I was in and out with the exception that we had to wait some time to see if symptoms appear. I highly recommend …
Made a 12:40pm appointment for the vaccination had to wait 30mins to be seen and that is after I informed them I had an appointment. Other people were coming in to be seen and there wait time was 45mins. I am upset because I feel I should …
Walked in and was seen quickly! Front desk seemed to have a bad attitude. Nurse who took my child’s vitals was 5 stars and the Doctor was 5 stars as well. I asked front desk for help because my daughters school was being difficult and …
Fast and efficient. Knew exactly what kinda medication I needed. Recommend apple urgent care in the hemet Valley. I was in and out in 45 minutes.
Always able to take us in even when we are in in the last minute before closing! I have had visits with my daughter, husband and myself, caring staff and they always work at a steady pace. Today’s MA was Jennifer and she made my 2 year old daughter comfortable even when she is feeling crapy.
I was very pleased with the professionalism of the staff ! The wait time was very reasonable approx 15 minutes if that! The physician was knowledgeable and helpful. It sure did beat sitting in the ER for hours!! Thank you Apple Urgent Care!
ONCE AGAIN this urgent care fixed my health issue quickly and without pain or discomfort . They are caring and Listen to your every need. The PA mrs ferron was great and answered all my questions and the nurse Ferra was great and flushed my …
I had a great experience and would suggest this location. The waiting area I would probably rate as a “C” grade but everything else was nice. I recently saw a local dermatologist that gave an absurd diagnosis and the appointment only lasted …
Wait time was decent for a walk-in and the staff was extremely friendly and very much with the welcoming 💕 …
Wait times have gone up at this location so I try to set aside two hours of time and get there as early as possible.Other than that, I get the attention needed and the staff is professional and helpful as long as you treat them with respect.
I am so very gratfull for Apple urgent care !! They accept most insurance companys / types for payment and cash . ”””’The Dr. was able to fill my meds temp.and provide a note for employer. Right on time …
I love this urgent care it’s nice and clean n big and they are all so friendly and nice and they on it!!! And very quick I’m in and out of there just like I like it 😊🙏🏼 …
This was probably the best urgent care I have ever been to, from start to finish. Every person was great and my I was in and out in 15 or 20 min. Just awesome!!!
I’ve been here a few times and seen 3 different doctors. I would recommend all 3. My daughter’s and I were seen for some type of stubborn respiratory infection that took two rounds of antibiotics. I was seen today by a nice looking Asian …
The facility was very, very clean; unlike other urgent cares I’ve been in before. The staff were friendly and welcoming. The best part it didn’t take hours to be seen, very efficient. Keep up the great work and thank you for all you do, …
I sliced my finger this afternoon and when it wouldn’t stop bleeding I decided to visit an urgent care. I chose Apple Urgent Care mainly because they accepted my insurance but I also looked at their review rating. …
This is the best urgent care in my opinion I know when I go here for my kids or myself I’m gonna get the needed medication when we are sick. Sometimes the wait time is very long but it’s worth the wait to get the proper medication for my kids when there sick all the drs I’ve seen here throughout the years are great..
Everyone was very nice. The one thing that concerned me was in my report, the Dr. said I refused a tetanus shot. I asked him about it but he asked if the tube was rusty and I said, no, so he said he didn’t feel I needed it. Based on his professional opinion I said ok that I wouldn’t get one.
PA. Daniel Curtis, is by far one of the best here. He’s very respectful, explains thing’s very well. He is patient & carrying great bed side manner when he’s cared for my children. Diagnosing/ treatment’s he has been spot on when I later …
I have always been treated fairly, kind and with great professionalism.
Thank you Apple;)
Got seen quick. Good customer service and great doctor.
First one in, last one seen.
Of course, I was also the only Black person in there, including staff.
Wow! Based on other reviews, I was incredibly lucky!
The staff was great . my visit was brief but the Dr was thorough. I feel I was well taken care of.
Fast service. All staff from reception, nurse and doctor were very caring efficient and friendly
He was very caring was sympathetic and gave me all the meds needed and sore throat I do recommend apple urgent care everyone that need medical care when you are not feeling good.
Very fast service first time here was the best urgent care I ever been I was thinking I’ll be there all day but luckily I wasn’t. I left to go get a drink they call me when I was next so I went back and we were in and in couple minutes out with my prescription. I Recommended if you need to go to an urgent care.
The wait was as expected with the current spike in flu and rsv that being said the quality in my treatment was excellent.
I would give this place zero stars if I could. I came here for a car accident check up. After waiting 2 to 3 hours doctor called me back just to have me waiting an additional 30 minutes to be seen. The doctor came in asked me what happened …
Went to Urgent care because of a dog bite from the time I walked thru the door every thing went fine wait time wasn’t bad at all and the care was very acceptable.
Staff is professional, they are honest with their wait times, doctors listen and you are in and out in a timely manner. Very Impressed with this business.
I wasted two hours at Apple Urgent Care, because the doctor did nothing for me. What he did, was tell me to go a hospital emergency room and that is exactly what I did. …
I love ❤️ apple urgent care .I feel that they are so thorough on examining me and my family 👪 Dr.James Seto is so good. Any health worries for me or my family I go to his urgent care hoping he is there . So glad I seen him today . To be honest he is my favorite urgent dr. …
I went to urgent care as my primary doctor was not listening to me about my symptoms. Dr. Seto was attentive, quick and professional. I will be a repeat patient when I need a 2nd opinion. Thank you Dr. Seto.
My twin went there for serious help and they didn’t do NOTHING!!! After waiting forever they were rude, disrespectful and didn’t help at ALL!!! HE WASNT ASKING FOR DURUGS FOR THE PAIN HE WAS JUST ASKING FOR NUMBING MOUTH WASH THIS PLACE IS …
Worst urgent care in all of hemet. The staff is rude and very uneducated. The doctors could careless about the patient. It’s all about getting them in and out as fast as possible. This is the place where everyone that barely passed medical school/ training goes to work.
It was a quick trip to check out a continuing leg wound issue. It wasn’t a peak time, I was called back within 15 minutes, the Dr came maybe 5 minutes later, checked me out and discharged me. In and out in about half an hour.
We went in for stitches after a finger injury, and the doctor gave very little lidocaine by flushing the wound with it rather than injection (flushing is a less effective method), then when it didn’t work told us to go to the ER for full …
So happy you’re open late. Had to come in tonight after work and service was great, they were friendly and I didn’t have to wait long to be seen. Dr. Seto was great and I felt like I was listened to and received prompt care
Wait time took FOREVERRRR (2+ hours), but the staff there was really nice & accommodating. The Nurse Practitioner was also very helpful with my diagnosis & questions.
Worst service ever!!! I send my whole family in because I cannot leave due to taking care of parents. Doctor tells my husband she can do over phone. Then front office says no email id and insurance card I do that. Then no they cannot prescribe me my antibiotics. Awful customer service and communication.
Went in yesterday. My plan for the day didn’t include visiting an urgent care, so I didn’t have a mask with me. I’m glad to wear one, however they wouldn’t provide me one even though they require it. Unprofessional, not courteous and the lady at the front desk was rude. I made the choice to take my money elsewhere. You should too.
It was my first time there. I found the place online. If you want to lose half of your day, here is the right place. I waited for more than 2 hours and there were people with more than 3 hours.
I had a great experience at my visit yesterday. I was seen promptly and the nurse that initially took me in was courteous, kind, and professional. I received the same care from the physician that saw me. He was very thorough and caring and took his time to listen to me while I explained what my symptoms were.
My experience was good. It didn’t take long to be seen by the nurses and doctor. I was there for maybe under an hour
Always over an hour wait to just be seen and when you go to the back they barely do anything. Took my son in to get cough medicine (over the counter isn’t doing it) and it took almost 2 hours to get seen and get a prescription for cough medicine and he told to take ibuprofen.
My experience was very good. I avoided this place for a long time because I didn’t think I’d like it and heard a lot of bad stuff. It was perfect. Thank you
I came in with my 3 week old baby because he was having retractive breathing, i am completely dissapointed in the service we were provided, no test were done. The doctor was vanessa and she perscribed me steroids… to my 3 week old.. …
I have been here twice. They are friendly. They are a good choice for urgent care. They helped my daughter twice. They are pretty busy, so keep that in mind when you go. Shout out to Dr. Vanessa Oteniya for being patient with my daughter.
I went in due to a cough, and I’ve been ill for about a week. Nurses and front desk were nice, and took good care of me. As for the DR didn’t even examine me. I’ve been to plenty of Dr offices, ERs, and Urgent Cares in my life as I’m …
I was referred here by my daughter. Great 1st time experience. Very short wait. Very nice staff. Great doctor — asked good question. Got right to the point and prescribed the right meds to take care of my chest cold.
I went in today cause I fell and injured my right hand and knee. The nurses were great but when it came to the doctor just wow worst experience ever maybe asked two questions and didn’t examine me. He also didn’t even give any instructions …
Wait time is very long, however when you do get to see doctor, all good. Staff very professional and caring. Doctor was efficient and prescribed antibiotics. Prescription …
The people who work here are always so helpful and work very hard to move patients in and out with excellent care! There is alwayssss a long wait, but it’s because of how many people come to be seen. It’s definitely my most trusted place to go when there is need for quality urgent care. Worth the wait for great service!
They helped me with diagnostic services and medication that seems to have set me well on the road to recovery from bronchitis, hopefully averting pneumonia. There was a co-pay. Nice waiting room. Good parking lot. They were very welcoming to my service dog.