Aqua Doc Lake & Pond Management

AQUA DOC Lake and Pond Management

Full Service Lake & Pond Management Company serving Northeast Ohio and parts of Pennsylvania. See more

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Aqua Doc Lake & Pond Management Reviews ( 60 )

  1. Everyone works as a Team! Teamwork makes the dream work!! Supportive Management Team always with an open door policy! Our team of Administration and Aquatic Specialists are TOP NOTCH!

  2. Alex came out and was soooo incredibly knowledgeable. He answered all of my questions thoroughly (we just bought a house with a lake so I had ALOT of questions.) The pricing we got was an absolute no brainer, incredibly fair and affordable. Overall a very pleasant and informative experience.

  3. We’ve been working with Aqua Doc for a while now, and it’s always been great service! Their informative emails, and updates are truly appreciated in our busy business!

  4. When you call AQUA DOC you always get a live person that is professional and always VERY helpful! LOVE LOVE LOVE AQUA DOC!!!!!

  5. We called to inquire about their service. We were told a technician would call us within 48 hours to set up an appointment to come out and evaluate our property. After two weeks we called back and informed them that no one had contacted us. …

  6. WOW where do I start! I was so lucky to have Mike Cushman assigned to my MAJOR algae cleanup that has been in progress for 29+ years of operation. Ironically our pond lining was purchased at AQUA DOC”S original location on route 6 in …

  7. Their ponds and fountains are breathtakingly beautiful! I highly recommend Aqua Doc for anything pond related! Brian Lamar is the best fountain tech.

  8. We hired this company to provide a better home for the fish in our half acre pond. The fish are all dead now. In their defense they did drop what they were doing to come out to the property and collect the dead fish. All of the employees …

  9. A great company to work for who truly cares for the well being of their employees and their families. Through seminars and diligent hands on training for their personnel, AQUA DOC can provide it’s customers with a comprehensive, easy to …

  10. Our Tanner Farm’s Condo pond was a unattractive and unhealthy mess before we started using Aqua Doc pond management services. Since then, it is thriving with wildlife and the water is clear and clean! …

  11. My pond tech did a great job of keeping me updated on pond management. The pond had not seen any treatment in years. By the end of the season it looked amazing with controlled use of chemicals.

  12. Very disappointed with Aqua Doc appointment scheduling for service. Contacted them almost 3 weeks ago we made an appointment for 2 weeks out due to how busy they said they were. The day of my appointment I called mid-morning just to confirm …

  13. I live in a development with an HOA and one of our many ponds to be treated is located in my backyard . We have waited since 2019 to begin the pond dredged project with ours as one of the first on the list. As we come to an end of the …

  14. Aqua Doc crew did a great job helping me with my 6K gallon Koi pond, assisting with treatment and the unfortunate loss of some fish from infected shubunkins introduced to the pond after quarantine. After researching the fish, we found out …

  15. Our pump went down and have been waiting for service for two weeks. Was told it will be another two weeks. By that time the fish in our pond will be dead. When I called and spoke to a manager, Dave, he was so rude, condescending, and not willing to help. Wouldn’t recommend using this company.

  16. I am a board member of an HOA that hires Aqua Doc to treats weeds that grow in the rocks along a large pond. In previous years their work has been satisfactory. However, that has not been the case this year. A late May treatment was not …

  17. Been w AD for 3 years now and their communication is nothing to rave about. I’m sure if you have a LARGE account they’re very accommodating but if you don’t then be AWARE. This is our 3rd pond manager in 3 years and it’s like teaching the …

  18. We moved in too our new home a year ago. We have a beautiful pond and I had no idea how to take care of it. I did some google reviewing and found Agua Doc. They came out and assessed our pond, quoted us a price, I agreed and they were …

  19. I have been calling three times regarding my pond maintenance. Finally got a pond cleaning but was told the hose was cracked and the office would call me about getting that fixed since I bought it from them less than 1 year ago. No return …

  20. If we could give this business zero stars, we would. Save yourself the frustration, money for a service that will not give good results (our pond looked awful most of the year), and time attempting to get in touch with someone to handle …

  21. We have been working with Aqua Docs since we purchased our property that had a pond. Jim Harmon and the whole Aqua Docs team have made what could have been a stressful situation if I were trying to maintain the pond, a very enjoyable …

  22. I live in an HOA that hired this company to deal with our silted in ponds in July 2019, more than a year ago. Still no action from Aqua Doc. I would strongly advise against hiring Aqua Doc for your pond needs and I’m sure our other 350+ …

  23. I can’t say enough about what Aqua Doc has done for our lake. After fighting watermill & duckweed for 2 years and spending more money than I want to admit – they came in and cleared it up within 2 weeks! The total cost for the entire season …

  24. We inherited the service when we moved into our home three years ago. Aqua Doc has maintained our pond wonderfully since that time. They are responsive and we’ve had no issues with their service. They bust their tails when they open and …

  25. Aqua Doc has been servicing my back yard pond for several years.I trust what they are doing is the best thing for my fish and pond. They are very punctual and friendly and professional. They let me know if there is anything I should have …

  26. I believe that the reputation of a company is built on those they employ. Those responsible for their customer service, client interactions and potential customers, are top notch. AquaDoc has provided service for those in my family, and have made a huge difference in their pond quality over the years.

  27. Hard to do business with this company. Not sure if they are understaffed, but everything feels difficult. Had them replace skimmer box due to leak, pond still leaks. They billed me incorrectly and took 4 months to sort out. Called to get …

  28. Service is expensive. Had good experience last year. This year, algae treatment repeatedly applied during heavy rain or immediately before heavy rain predicted. All chemicals get washed into a larger lake that I pay separately to treat as well. Very frustrating. Pond is full of green algaesfilament

  29. We have had Aqua Doc service our 2 lakes for many years. They started when my father was unable to do the maintenance himself. I have found them to be very thorough, attentive to details, and responsive to my questions and needs. When we …

  30. Aqua Doc, who has done an EXCELLENT job with our pond mantenance… was called in to fix our pond initially built shallow/incorrectly by another contractor. When they peeled back the original liner, we were all in for a big surprise! : ( …

  31. So dissatisfied. Pond is the worst it has ever been. Green algae that I have never had, filamentous algae that I told about when the estimate was given. This is a pond that we swim in daily and at this point I am very concerned that …

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Location

10779 Mayfield Rd, Chardon, OH 44024

Aqua Doc Lake & Pond Management reviews