Our Arbour Hospital facility offers care that includes assessment, stabilization and discharge planning. See more
Read More| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
49 Robinwood Ave, Jamaica Plain, MA 02130
Years ago, this hospital and one if there nurses overdosed me on antipsychotics. I have tourette syndrome and they caused me medication toxicity. They abused me and became very sick as a result, necessitating the need to transport me to …
it was amazing!
This place was HELL.
It is a good place
One of the better facilities
TERRIBLE ITS LIKE A PRISON !!!
To many fights break out all the time and staff just sit around watching the horror unfold.
People are held against their will after voluntary 3 day commitment
Trust the accounts of abuse from former survivors. This place isn’t safe
Would give it 0 (zero) stars if i could. I have now been diagnosed with PTSD from the abuse I endured.
This hospital is the worst hospital you can ever go to they have me live and and treated me poorly they treat you like shot there so not go there!!!!!
I see they finally disabled the comments. Good! It shows who they really are!
Not worth time>>>>poor staff …Nobody stays in touch with family …
and they just ship you off when the ins. money is gone….right to streets …no after care ever set up ….
Horrible overall experience. Very unorganized and no mental health programs
It was a prison I was misplaced in there by another hospital and the second I stepped inside my parents
lost parental rights for 72 hours I was a ward of the state there was no entertainment I was so bored I started to hallucinate I
Terrible place. Did absolutely nothing for my loved one. Didn’t help him at all. Never even called me back. I’m disgusted. This place should be shut down.
This place is horrendous. NEVER send someone struggling with mental health here. They gave me no help, and locked me there for three days
I went there for 10 Days. Came out on the 9th of October. The Experience was ok, but I just think it could be better
This hospital helped me soooo much I’m good today because of them if ur dealing with addiction n mental issues this place will help you!!!
I was just a young teen (13), when I was there in children ward. But it helped me with my anger issues. But it was a cool place with helpful staff and limited rules.
Can say the staff is wonderful loved them however it was the most dirty place ever and no time to eat 15 minutes and I have serious digestive problems which now home feeling sick from forcing food also the groups are for 6th graders and …
The last time I was there in 2004 I saw mice and cockroaches. Also the staff was severely undertrained and cared little about the patients. That hospital needs to be shut down
OH GOD THE ARBOUR HOSPITAL, U R AN LIFE SAVER.
THE most horrific experience of my life. I was physically attacked there by a patient. Screaming for help. I have photos of my injuries and plan to sue
It’s very scary to get a referral for this place with horrible reviews….. I will change doctors if they found this place suitable.
Terrible place, no structure, too many staff mailing it in. Kept my wife for nearly 3 wks, she only got worse. 2 days at McLean she is much better. This place should be closed down
Arbour Hospital treat their patients like animals or children.
Nurses are hateful and they mock you.
Doesnt even deserve one star, most unprofessional place I have seen, dont go for mental problems get no help, just more aggravation. None off the staff seems to no what’s going on in the patients care.
Terrible. Just terrible. My mom didn’t get any help there. They gave her the wrong inhaler. Refused to give her clean underwear. Would defiantly not recommend. -0 out of 5 stars
they are terrible
A $1700 bill to sit in a zoom class with non productive speaking and see a psychiatrist one time. Astonishing. Wonder why no one seeks helps.
Metal health is a serious problem and you will compound it if you enter that hospital. Communication is awful and the treatment of patients are even worst. Please seek help somewhere else.
Incompetent, overworked staff and doctors. Little no no attention to patients, unsanitary conditions and danger of assault to staff and patients is always present. Food is inadequate. OWNED BY UNIVERSAL HEALTH SERVICES. RUN.
Never ever go here. Never go to BMC. The psych department there is awful. They will send you somewhere even worse. I have had schizoaffective dissorder for 8 years. I have been to many psychiatric facilities. Other than Westwood Lodge …
This place is awful, they lost my legal papers therefore making me stay longer then I was supposed too. The staff was inconsiderate of patients and were very loud at night. To top it off the food was disgusting and the kitchen staff got the majority of my orders wrong.
This is the WORST psych hospital ever!
Most of the employees lack compassion for mental illness. If you are looking for a great psych hospital that the staff actually help you and care——go straight to Newton Wellesley Hospital!
It was terrible, dirty and disgusting! People peeing themselves and staff not cleaning it up. You can barely understand what the staff was saying. Drs HA HA they are there for all of 5-10 min a day and are useless! I have PTSD from my 47 …
The medical records staff, Mary, Maruda and George Smith as well as Dr. Alasdair Donald are the primary reason why I am giving this facility a one star review. A member of my family was discharged from this facility at the end of September …
Staff in the lockdown facility was great. Some were douchbags, but for the most part you could tell most had life experiences and could relate to the clients. Got the feeling a few staff were definitely the type that could have been sitting as a client at some point in their lives
This “hospital” is easily, hands down, unarguably, without a single shadow of doubt the absolute dirtiest, most unprofessional and complete hack for a hospital I’ve ever had the misfortune of seeing in my life. I myself have an associates …
This place was one of the worst hospitals I could ever imagine being sent to! is a joke they don’t do anything they let the patient sleep with each other and staff and pass their medications around to each other! And I just got a bill for …
Disgusting place. I was here over 10 years ago locked inside of a room 24 hours a day with no one to talk to. Staff was horrible. Couldn’t use the phone when I wanted to call mother, they lie and tell you that you’ll be out on this day but …
Very scary experience. My brother is going through some serious problems. the staff has not got back to us in three days. He has been there 5 days and seems like he is getting progressively worse since being admitted here Saturday. I’m …
They feed people PCP That’s Why the patients are crazy in there. BE CAREFUL AND PROTECT YOUR FAMILY MEMBERS they breed mental illness by using pcp in foods and pills pretty sure their entire state is being given pcp. Stay away from marijuana.
Awful experience with this hospital. Not only was it dirty but the majority of the staff were unprofessional. They fought to keep our loved one there after they practically overdosed them with unnecessary medications (illegally due to not …
This place traumatized me. I already had/have enough trauma as it is When I was there. It was constant screaming and fighting. People hot sedated everyday. Paint getting peeled off and repainted everyday. Groups weren’t even helpful at …
After a brief stay here, it’s easy to see there are staff members that give 100% and others that just show up. Because of this mentality, the staff clearly have issues with each other and argue just as much as the patients do with each …
Worst inpatient experience I have ever had. Some staff could care less about patients and the the focus solely on safety leaves nothing to do except get medicated. …
Ya know something, this place was ok, I was there for depression a total of nine days. The staff were very respectful to everyone, the food was really good, and there were always snacks in your unit. I’m an older gentleman so I kept to …
The outside is FILTHY. You’re not allowed inside. A supposed nurse came to speak to me outside, about the fact that they’re keeping my son illegally, against his will, a flagrant violation of his civil rights. He’s been exposed to Covid …
Edit: I contacted the hospital and they did not know whom to direct me to so I could file a complaint. I’m waiting to hear back. …
Staff here are very manipulative. I was inpatient a while ago and had an issue with other patients always following me etc. I addressed this issue and they said they would monitor it more. About a week later I went into my room to go to …
This place did nothing to help me. It is what I’d imagine prison to be like. I will say that it was very clean, thank god for that at least. The staff were rude, disrespectful, and unprofessional. They were so loud during the night that I …
Despite all the negative reviews I actually had a good experience here. I went last year for a week in the youth unit. (I was 16) The staff was really friendly and made me feel like they were my friends, the food was bomb. I feel like with …
Older male nurse with a beard and glasses is just downright foul.
Stay here was horrible. Never any cold water or nothing.
Medication knocked me out. Kept on medicating me. Nurse on North 3 is mean. South 2 was nicer.
Adequate meals, helpful and friendly staff, the showers/bathrooms were kinda gross and the food could have been better quality but i cant complain much, they give you 24/7 Phone and soda machine access. Never been to a psych ward before I …
I believe the staff tries their best, the unit was clean from what I could see (I was visiting a client) and I saw the housekeeping staff when I went to visit. It’s not a resort, its a place to help you get yourself together. For what it is …
I was there three years ago. I’ve been to numerous pysch hospitals, including McLean in Belmont and Brockton. I was pleasantly surprised by this hospital. All the staff wereextremely nice. I felt safe and listened to here. Just one older orderly was cranky, but not mean.
It’s hard to rate this kind of hospital, but I had to speak with staff, and drive there for a family member a couple of times. The staff was nice and informed me of everything going on, which was appreciated. But, I had to reach out to …
I went here as a child on a locked ward many years ago. I wasn’t allowed to see my family for 6 months. I had to earn that right. I refused to join the group for their scheduled activity once and I was dragged to a room and physically …
I went today and saw my daughter
for first time, so far everything is looking fine, I keep visiting and will write more, I’m a mother and will not cover for no one, am here for my daughter, for now everything is looking good, the staff is good, thanks
I was referred to the outpatient program today for med management and therapeutic help. I have adhd and autism. The social worker seemed okay and told me that the program would work with me. Immediately upon walking in I noticed no one was …
Old Caucasian male day nurse on N3 was extremely unprofessional. Constantly made rude and unnecessary remarks. Always felt so uncomfortable when I had to get medication from him. He picks on his patients and belittles us. The way he talks …
Most of the staff seemed like they hated their job and could care less about the patients. I would over hear them making comments to each other about patients or work in general. If you don’t like working there then why are you there. …
Hi I was inpatient a month ago this was my first locked in stay I was terrified to be honest I was put in a Jonny waiting to speak to nurse about my first room I had to hold my gown togsther while guys stared at me ! The nurses were good I …