Worse internet company I’ve ever done business with. Anytime I call about my internet not working (doesn’t work as it should 90% of the time) I’m told everything looks good on their end, yet my internet isn’t working, they’ll send a tech …
i agree. our internet is constantly in and out. tecs say it is fine or that we have too many devices. yes we have tv and phones and x box but we cant use more then one at a time and it still goes out. this is very irritating when you do online schooling.
My phone WITHOUT high speed data is faster half of the time. Constant problems and slow speeds combine to make the entire experience horrendous. If any other options were available my business would be elsewhere.
Got this service a couple of weeks ago it goes out all of a sudden Friday they have technicians that work during the week here it is almost Monday and nothing ever time I call me asap they say that they are going to have the tech call me back haven’t heard from a tech yet. So far it sucks!!!
This is the worst WiFi I have ever heard of. They have a monopoly in the area causing them to price gouge people giving them horrible WiFi. If you even dare have two devices connected, you’re going to lag.
Switched to Ardmore Telephone for internet summer of 2018 from cable internet. Pricing is much better & speeds are ok, but we do experience buffering occasionally when streaming tv/movies. …
Called and scheduled internet to be turned on the 21st because I close on 20th. Called today, the 19th, to make sure I was still on. Now they’re saying I can’t get on the schedule until 27th which is next week. I had revolved a lot of my …
My internet is currently running 2 PCs, 3 laptops, 2 iPads, 7 smartphones, 3 to 5 Xboxs, 1 PlayStation, and a Nintendo Switch, and my internet is occasionally slow. NASA’s current download speed is around 90 gigabytes per second, yet I …
I ended up going to a higher speed internet connection with Ardmore as of recent my previous connection had become much slower….It actually got worse….like good o’ dial up in the middle of a week day morning running just a PC….When I …
The customer service representative I spoke to was so rude. She seemed angry that I called and her responses were rude. I felt rushed and she even hung up before I finished speaking.
Honestly by far the worst internet I have seen and it’s by a long shot. They tell you that you can get this and that type of download speeds and you do for a short time then they drop your speeds and when you call and ask them why the …
The worst internet ever. Zero upload speed, which is a killer for my business. Download, not even close to what I’m paying for. Absolute rip off. Of course they know that us country folks have no other option, so they carry on ignoring us. …
I think we need to petition to have this place closed down or at least allow other companies to sell in this area. Their price is OUTRAGEOUS for what you get. 55$ a month for 10 MBPS will not cut it. UNFORTUNATELY, they’re the only provider …
Having issues with our internet. Technicians very nice and courteous but could not find the problem The person who answers the phone for service is rude, even her voicemail message doesn’t sound friendly.
If you forgot to make your payment and you need to pay and have your services restored after 4:30, you are out of luck. There is no after hours way to get your services restored even if you go online and make the payment. Then the next day …
I feel like 1 star is too much. But there’s not a lower option. Internet is spotty or just doesn’t work half the time. Phone service is even worse. When you call about an issue there’s rarely anyone at the service desk. You have to beg for …
I never thought I would miss Spectrum but boy, do I ever. I signed up today as a new customer and the customer service representative could not have been less helpful or rude. I am so disappointed. If you have any other option in the world besides this company, pick it.
The day I opened my business and New Market, Bushel and Peck I ran into issues with my fiber. Silas, Gina and Jamie all three worked together to resolve my problem. Not only did the problem resolved but it was resolved with good customer service. I even got a call back the next morning to make sure everything was still good.
Unfortunately they have the Monopoly because they are the only provider. Speeds aren’t anywhere near what they advertise. We can’t even stream TV at the same time as connecting to the wifi on a phone, let alone our laptop. Customer service …
I’ve been a customer for well over 5 years. We sold our home and moved to another location recently. We are having a 5, almost 6 week wait for installation of our service at the new location. …
Worst WiFi ever. They advertise 10mbps more like 5.5 -8 on download speed upload is 0.5 with a 500 dollar router. Absolute trash! It took me 4 days to download an update on my computer! Yes, 4 days! Not to mention it drops service all the freaking time. I don’t recommend them at all.
Internet was ok until we moved, the new house has slower internet. We were having 2 lines installed to help with how slow it is. Unfortunately they were not able to install the second line immediately. They called on the day of transfer and …
The absolute worst internet service imaginable. You’re basically paying to have internet one day/week maximum. I wish I could give them negative stars. They’ve “fixed” our service countless times, but it works consistently for about half a …
Just had a tech come to my house on Hwy 127 and actually took the time to fix my phone and internet! I didn’t get his name but he is a younger guy and he did great! We have come to terms with the internet speed at our house but it was even …
I will start off by saying my internet is pretty good. But do not mess up and have your internet turned off due to non payment. This company will leave your internet off for days before turning back on. Last time this happened I was on day …
I had a internet specialist come and tell me that I needed a router. I had a router/modem combo and he told me to go to the store and get just a router. Only for the Internet to NOT work. The technician did not even test the internet to …
I rarely leave google reviews, but I feel like one for this business is well deserved! We have had their fiber internet for about 2-3 months now. Their services have been above and beyond exceptional. They did a very prompt, clean job …
Had internet for a long time and was constantly having to ask about speed. It lagged really bad all the time where I lived and every time they came out they didn’t know what was wrong. Was told I had a virus on my computer and that’s what …
I get the same representative every time I call in for “install help”, and she provides the most back handed customer service. She sounds displeased that you even bothered to call to begin with, and then she is almost argumentative with you …
WoW, this has got to be THE best customer service I’ve EVER experienced. I’ve used their Fiber Internet service for over a year now and have not had ONE instance when my internet went out, not even during storms and not even during a …
We have only ever had WONDERFUL experiences with this company. Living out in the county and as far off the road as we do, we were very limited on what internet services we could get. When we moved, Mediacom wanted to charge us thousands of …
I am being penalized for their mistake. I am in a new subdivision. I noticed that I had not received a bill. I checked my email, and nothing. So, I to say I have not received a statement. I verified my info, and the rep told me a statement …
I have call these people for four days straight. First they said it was my computer. My company FedEx me one the next day. Same issue. With all device in home. The only device connected is the PC . They come out and run speed test on a …
Worse internet company I’ve ever done business with. Anytime I call about my internet not working (doesn’t work as it should 90% of the time) I’m told everything looks good on their end, yet my internet isn’t working, they’ll send a tech …
Using seen 1999
Just paid bill
Great service
Terrible speed for the price
Love this service provider.
Very good
Had a phone service issue, got immediate resolution.
Worst Internet ever and a total waste of money
I small town with fiber optic internet. We need more of these
Staff very friendly and helpful
anyone giving more than 1 star for this company is out of their minds
Slow internet phone is useless but better than nothing
Customer for 13 years. Always been there when I needed them.
All the time the internet drops also over charge because they know their the only ones
Terrible Company I wish i could get Internet somewhere else. They have monopoly in Tennessee Valley.
Helpful and friendly. Fix the problem fast. I want to thank them for their help.
Just not good. No other internet options in our area.
fairly reliable, been around for a …
Internet is garbage!!!!!!!!!! Slow and always going out. Checks good when they come though……
Very nice people! So far my Internet has been good. THANK U
Internet sucks unreliable pay for high speed but end up with 2.4 gb
Internet speed never matches what is advertised, customer service is useless.
Absolute trash , doesn’t work half the time . If you have any other options choose them !
Sold 10mbps speeds, lucky to get that 25% of the time, 900+ ping at times with one device running, severely unstable.
Excellent service, the whole staff treated me very well. My family is very pleased with our service we received from them..Keep up the good work
If this company didn’t have a monopoly over the area I would leave expeditiously.
Very good
I have been a customer since 1964
Always have had good service …
Internet is un reliable at best. Constantly in and out and if a tech comes to your house they just say it’s fine and leave.
Internet speeds are much lower than advertised but they do have great customer service.
Great service. We just upgraded to 100mhg on our internet, quick transition and faster service. Streaming is faster.
I am told that I do not get credit if I have to wait a couple days to get service. In other words if you do not get what you pay for too bad.
i agree. our internet is constantly in and out. tecs say it is fine or that we have too many devices. yes we have tv and phones and x box but we cant use more then one at a time and it still goes out. this is very irritating when you do online schooling.
My phone WITHOUT high speed data is faster half of the time. Constant problems and slow speeds combine to make the entire experience horrendous. If any other options were available my business would be elsewhere.
Got this service a couple of weeks ago it goes out all of a sudden Friday they have technicians that work during the week here it is almost Monday and nothing ever time I call me asap they say that they are going to have the tech call me back haven’t heard from a tech yet. So far it sucks!!!
This is the worst WiFi I have ever heard of. They have a monopoly in the area causing them to price gouge people giving them horrible WiFi. If you even dare have two devices connected, you’re going to lag.
Fast internet.
Never any problems! 💯❤️ …
Switched to Ardmore Telephone for internet summer of 2018 from cable internet. Pricing is much better & speeds are ok, but we do experience buffering occasionally when streaming tv/movies. …
Called and scheduled internet to be turned on the 21st because I close on 20th. Called today, the 19th, to make sure I was still on. Now they’re saying I can’t get on the schedule until 27th which is next week. I had revolved a lot of my …
My internet is currently running 2 PCs, 3 laptops, 2 iPads, 7 smartphones, 3 to 5 Xboxs, 1 PlayStation, and a Nintendo Switch, and my internet is occasionally slow. NASA’s current download speed is around 90 gigabytes per second, yet I …
I ended up going to a higher speed internet connection with Ardmore as of recent my previous connection had become much slower….It actually got worse….like good o’ dial up in the middle of a week day morning running just a PC….When I …
The customer service representative I spoke to was so rude. She seemed angry that I called and her responses were rude. I felt rushed and she even hung up before I finished speaking.
Honestly by far the worst internet I have seen and it’s by a long shot. They tell you that you can get this and that type of download speeds and you do for a short time then they drop your speeds and when you call and ask them why the …
HORRIBLE, keeps going in and out , cant even get through 3 minutes before it buffers again😡 …
The worst internet ever. Zero upload speed, which is a killer for my business. Download, not even close to what I’m paying for. Absolute rip off. Of course they know that us country folks have no other option, so they carry on ignoring us. …
I think we need to petition to have this place closed down or at least allow other companies to sell in this area. Their price is OUTRAGEOUS for what you get. 55$ a month for 10 MBPS will not cut it. UNFORTUNATELY, they’re the only provider …
Having issues with our internet. Technicians very nice and courteous but could not find the problem The person who answers the phone for service is rude, even her voicemail message doesn’t sound friendly.
If you forgot to make your payment and you need to pay and have your services restored after 4:30, you are out of luck. There is no after hours way to get your services restored even if you go online and make the payment. Then the next day …
I feel like 1 star is too much. But there’s not a lower option. Internet is spotty or just doesn’t work half the time. Phone service is even worse. When you call about an issue there’s rarely anyone at the service desk. You have to beg for …
I never thought I would miss Spectrum but boy, do I ever. I signed up today as a new customer and the customer service representative could not have been less helpful or rude. I am so disappointed. If you have any other option in the world besides this company, pick it.
The day I opened my business and New Market, Bushel and Peck I ran into issues with my fiber. Silas, Gina and Jamie all three worked together to resolve my problem. Not only did the problem resolved but it was resolved with good customer service. I even got a call back the next morning to make sure everything was still good.
Unfortunately they have the Monopoly because they are the only provider. Speeds aren’t anywhere near what they advertise. We can’t even stream TV at the same time as connecting to the wifi on a phone, let alone our laptop. Customer service …
I’ve been a customer for well over 5 years. We sold our home and moved to another location recently. We are having a 5, almost 6 week wait for installation of our service at the new location. …
Worst WiFi ever. They advertise 10mbps more like 5.5 -8 on download speed upload is 0.5 with a 500 dollar router. Absolute trash! It took me 4 days to download an update on my computer! Yes, 4 days! Not to mention it drops service all the freaking time. I don’t recommend them at all.
Internet was ok until we moved, the new house has slower internet. We were having 2 lines installed to help with how slow it is. Unfortunately they were not able to install the second line immediately. They called on the day of transfer and …
The absolute worst internet service imaginable. You’re basically paying to have internet one day/week maximum. I wish I could give them negative stars. They’ve “fixed” our service countless times, but it works consistently for about half a …
Just had a tech come to my house on Hwy 127 and actually took the time to fix my phone and internet! I didn’t get his name but he is a younger guy and he did great! We have come to terms with the internet speed at our house but it was even …
I will start off by saying my internet is pretty good. But do not mess up and have your internet turned off due to non payment. This company will leave your internet off for days before turning back on. Last time this happened I was on day …
I had a internet specialist come and tell me that I needed a router. I had a router/modem combo and he told me to go to the store and get just a router. Only for the Internet to NOT work. The technician did not even test the internet to …
I rarely leave google reviews, but I feel like one for this business is well deserved! We have had their fiber internet for about 2-3 months now. Their services have been above and beyond exceptional. They did a very prompt, clean job …
Absolute worst service I’ve ever received for any utility. Ever. DO NOT use this company. …
Had internet for a long time and was constantly having to ask about speed. It lagged really bad all the time where I lived and every time they came out they didn’t know what was wrong. Was told I had a virus on my computer and that’s what …
Absolutely the worst internet service I have ever had. Completely unacceptable. How are they still in business??
Repair guys are really nice so is receptionist, however one lady is really rude. Internet service is almost nonexistent.
I get the same representative every time I call in for “install help”, and she provides the most back handed customer service. She sounds displeased that you even bothered to call to begin with, and then she is almost argumentative with you …
WoW, this has got to be THE best customer service I’ve EVER experienced. I’ve used their Fiber Internet service for over a year now and have not had ONE instance when my internet went out, not even during storms and not even during a …
We have only ever had WONDERFUL experiences with this company. Living out in the county and as far off the road as we do, we were very limited on what internet services we could get. When we moved, Mediacom wanted to charge us thousands of …
I am being penalized for their mistake. I am in a new subdivision. I noticed that I had not received a bill. I checked my email, and nothing. So, I to say I have not received a statement. I verified my info, and the rep told me a statement …
I have call these people for four days straight. First they said it was my computer. My company FedEx me one the next day. Same issue. With all device in home. The only device connected is the PC . They come out and run speed test on a …