It is really difficult to get a reply back from anyone at this location. Fax requests have been sent, voice mails have been left . Its been 2 months and there has not been a reply.
Horrible service. The doctors in this medical group are rude and do not care about the patients. I was warned, but this was the fastest I could be seen. I regret going to the appointment and wasting my time and money.
Cold call from ACP. Trolling for new patients.No wondr with the reviews they get. Checked with some of my Providers. “Stay Away”. caveat:they do have a couple of decent docs. Retired Lic Resp. Therapist.
I have been a patient of ACP for over 15 years. Some creepy woman had the nerve to call me on THANKSGIVING DAY and leave a voice message when i didn’t answer my cell, regarding a 33.00 balance. That’s 33.00 NOT 3,300 OR 33,000. How hard up …
The staff is nice and kind. My experience started off good. However there is miscommunication between the the patient about medical charges. Which I asked in advance and was told everything is covered. One minute I being told this is included and the next month later I am being sent a bill. I will not be coming back.
I was continuously lied to by these people and forced to pay out of pocket for services after I was told my insurance was accepted. Everytime I tried to call to speak with someone they are unavailable and do not return phone calls in a …
So I had a horrible experience it’s one of their physicians. I rated her on healthgrades given an honest a font of what happened. Next thing I knew she had me black listed from th entire network of physicians!! One of their physicians …
Good afternoon to everyone that work for the Arizona Community Physicians Customer Center. I do hope that all of yous are doing ok smile.Also I do hope that all of yous will have a very very very wonderful day and yes always enjoy life as …
I love my doctor and have almost always gotten excellent services at the office i go to. My doctor is Carol Wolfe. Dr. Gary Bohay is also in this office
& is well-liked by my husband. There are other offices and one doctor i think …
Went in for a minor issue at a time when I didn’t have insurance so I was paying in cash. I asked since I am here how about a flu shot also. They could not figure out what to charge me for “cash” for the shot,,,so they couldn’t give it to …
Dr. Elle Ross is my Primary Care Physician, and she is phenomenal. Absolutely the best. She manages the many offices and team members who work together following two cochlear implants. Not an easy task, but Dr. Ross has helped to make it a very successful experience. Great team.
I found a new doctor in the ACP network about seven weeks ago that found things wrong with me that my previous doctor didn’t. He referred me to three specialist (a cardiologist, an endocrinologist, and a lipidologist) and sent me for lab …
When using these physicians, just read EVERYTHING you sign very closely and make sure to explicitly ask about any and all tests that may be performed on you. During an annual check-up, certain blood tests were conducted that I was neither …
Something has changed in what used to be an EXCELLENT Doctors office with very knowledgable understanding Staff. They may still be like that but something has changed by the larger main office that is making the calls on what needs to be …
We have been using Dr. Griffin at AZ Community Physicians for many years and are thrilled with the care he gives us. We feel like he knows us as people as well as patients and listens and respects our opinions. He makes us feel like we …
Horrible Billing practices! These people have absolutely no respect or professionalism at all. Spoke to Amanda the collections biller; obviously put in a position she is under qualified for! She was completely rude and short and was not …
I had an appointment today at 10:40am. I was inly 5 minutes late, however, I already completed all forms online. I waited until 11am then they told me that I was late and my appointment has been canceled. Why didn’t they let me know when I …
Really bad experience here mostly with the billing department of ACP. Although Dr cancelled on day of appointment and was an hour late when rescheduled, he was ok. But he did mess up the billing coding which took 6 months to correct on my …
This Dr Sayre spends the time to listen and figure out the best solution, he’s been there for us during regular visits and times of need. Highly recommend! Additionally his staff are always friendly and happy. The woman who takes your call …
While I understand it can be frustrating to not always get what you want, be your own advocate. My Primary Care Physician was not available for an immediate appointment, but her MA (Cynthia) promptly called me after I left an urgent …
Great organization!
My previous issues with this facility have been resolved.
People who work there care. Its owned by the Physicians who work for the company. Better than Banner.
It is really difficult to get a reply back from anyone at this location. Fax requests have been sent, voice mails have been left . Its been 2 months and there has not been a reply.
Horrible service. The doctors in this medical group are rude and do not care about the patients. I was warned, but this was the fastest I could be seen. I regret going to the appointment and wasting my time and money.
Cold call from ACP. Trolling for new patients.No wondr with the reviews they get. Checked with some of my Providers. “Stay Away”. caveat:they do have a couple of decent docs. Retired Lic Resp. Therapist.
Besides Direct TV and United HealthCare, this is the worst nightmare Office you will ever deal with!!!!
I have been a patient of ACP for over 15 years. Some creepy woman had the nerve to call me on THANKSGIVING DAY and leave a voice message when i didn’t answer my cell, regarding a 33.00 balance. That’s 33.00 NOT 3,300 OR 33,000. How hard up …
The staff is nice and kind. My experience started off good. However there is miscommunication between the the patient about medical charges. Which I asked in advance and was told everything is covered. One minute I being told this is included and the next month later I am being sent a bill. I will not be coming back.
I was continuously lied to by these people and forced to pay out of pocket for services after I was told my insurance was accepted. Everytime I tried to call to speak with someone they are unavailable and do not return phone calls in a …
So I had a horrible experience it’s one of their physicians. I rated her on healthgrades given an honest a font of what happened. Next thing I knew she had me black listed from th entire network of physicians!! One of their physicians …
Good afternoon to everyone that work for the Arizona Community Physicians Customer Center. I do hope that all of yous are doing ok smile.Also I do hope that all of yous will have a very very very wonderful day and yes always enjoy life as …
I love my doctor and have almost always gotten excellent services at the office i go to. My doctor is Carol Wolfe. Dr. Gary Bohay is also in this office
& is well-liked by my husband. There are other offices and one doctor i think …
Went in for a minor issue at a time when I didn’t have insurance so I was paying in cash. I asked since I am here how about a flu shot also. They could not figure out what to charge me for “cash” for the shot,,,so they couldn’t give it to …
Dr. Elle Ross is my Primary Care Physician, and she is phenomenal. Absolutely the best. She manages the many offices and team members who work together following two cochlear implants. Not an easy task, but Dr. Ross has helped to make it a very successful experience. Great team.
I found a new doctor in the ACP network about seven weeks ago that found things wrong with me that my previous doctor didn’t. He referred me to three specialist (a cardiologist, an endocrinologist, and a lipidologist) and sent me for lab …
When using these physicians, just read EVERYTHING you sign very closely and make sure to explicitly ask about any and all tests that may be performed on you. During an annual check-up, certain blood tests were conducted that I was neither …
Something has changed in what used to be an EXCELLENT Doctors office with very knowledgable understanding Staff. They may still be like that but something has changed by the larger main office that is making the calls on what needs to be …
We have been using Dr. Griffin at AZ Community Physicians for many years and are thrilled with the care he gives us. We feel like he knows us as people as well as patients and listens and respects our opinions. He makes us feel like we …
Horrible Billing practices! These people have absolutely no respect or professionalism at all. Spoke to Amanda the collections biller; obviously put in a position she is under qualified for! She was completely rude and short and was not …
I had an appointment today at 10:40am. I was inly 5 minutes late, however, I already completed all forms online. I waited until 11am then they told me that I was late and my appointment has been canceled. Why didn’t they let me know when I …
Really bad experience here mostly with the billing department of ACP. Although Dr cancelled on day of appointment and was an hour late when rescheduled, he was ok. But he did mess up the billing coding which took 6 months to correct on my …
This Dr Sayre spends the time to listen and figure out the best solution, he’s been there for us during regular visits and times of need. Highly recommend! Additionally his staff are always friendly and happy. The woman who takes your call …
While I understand it can be frustrating to not always get what you want, be your own advocate. My Primary Care Physician was not available for an immediate appointment, but her MA (Cynthia) promptly called me after I left an urgent …