HORRIBLE HORRIBLE COMPANY THESE REVIEWS ARE NOTHING SHORT OF TRUE! There are more FEES than your actual water usage not to mention BARBARA the lady that answers the phones is rude …
I just rented a unit and have too use them for water because the realtor said we have to use them ? Im skeptical because of qll the bad reviews we are not rich and can not afford high water bills just because you want to make money ! There …
TERRIBLE SERVICE TODAY – I called for help regarding late fees because the website was not working like it should, she just went off on me. then she said “Send a letter to the ownership” but im telling you right now, hes not going to help …
The absolute worst company ever with the worst customer service. The lady that answers the phone is so rude and interrupts you. She is no help what so ever. I moved out and I got a bill from 2/24 through 2/28 which was 8 dollars then they …
Is there a way to give less than one star? Like most of the reviews prior to mine, this company is a scam and a half (JMO). Over half of my bill every month is “fees.” Their account set up and final reading fees are ridiculous. If you …
TERRIBLE!!!
Bought a condo, in which they service the water meters. I NEVER HOOKED UP an account with them. I got a bill for the water with a $30 activation charge. I …
This company is absolutely horrible. Zero customer service. Billing is always wierd. it goes from half month to half month. Half the time I try to log into pay my bill it says zero balance then boom it’s late. The other half it just tells …
Terrible company. The people on the other end of the phone are rude, they interrupt and they take absolutely no responsibility for their actions. They provided exactly zero help. If you dont get your bill, its your fault, if you dont get an …
I have been gone for two months and my fees are very high for not using the utilities. The fees alone account for well over half the bill. When they tell me my bill is less that $2 worth of services used $7+ worth of fees. This place is …
Horrible service. Never will send the billing info. Never will answer the phone. Would never do business with this company like in forced too currently
Representatives stopped by to repair a leak from a meter recently installed due to HOA. I was never told an ETA and when they did arrive, it was unannounced. So when my water was shut off I went to investigate and that’s when they told me …
Horrible. Shutoff status on 0 balance account. Sending letters, not updating their account information. Their site is not secure. Account information does not get updated.
Seriously such a scam
I am very sastisfied with the service.
Very bad costumer service and so rode and they all ways charges over.
No problems with employees, received good customer service.
HORRIBLE HORRIBLE COMPANY THESE REVIEWS ARE NOTHING SHORT OF TRUE! There are more FEES than your actual water usage not to mention BARBARA the lady that answers the phones is rude …
Me: paid bill on time
Them: shut off my water for no reason!
Hmmm. I wonder when this company was last audited by State of Arizona.
if you have a choice in water companies PLEASE PAY ATTENTION TO THESE REVIEWS…… they are 100% true …
I have been calling for days during business hours and getting no response.
This company took over my HOA water utilities and my water bills have literally more than doubled in cost. Avoid this company like the plague.
Wonderful company. Our HOA has been using their services for many years.
I sent a message to them by email and they replied quickly, within an hour. My condo complex uses them. No issues for several years.
I just rented a unit and have too use them for water because the realtor said we have to use them ? Im skeptical because of qll the bad reviews we are not rich and can not afford high water bills just because you want to make money ! There …
TERRIBLE SERVICE TODAY – I called for help regarding late fees because the website was not working like it should, she just went off on me. then she said “Send a letter to the ownership” but im telling you right now, hes not going to help …
The absolute worst company ever with the worst customer service. The lady that answers the phone is so rude and interrupts you. She is no help what so ever. I moved out and I got a bill from 2/24 through 2/28 which was 8 dollars then they …
Is there a way to give less than one star? Like most of the reviews prior to mine, this company is a scam and a half (JMO). Over half of my bill every month is “fees.” Their account set up and final reading fees are ridiculous. If you …
TERRIBLE!!!
Bought a condo, in which they service the water meters. I NEVER HOOKED UP an account with them. I got a bill for the water with a $30 activation charge. I …
This company is absolutely horrible. Zero customer service. Billing is always wierd. it goes from half month to half month. Half the time I try to log into pay my bill it says zero balance then boom it’s late. The other half it just tells …
Garbage service. Complete garbage. Worse than DMV,
Terrible company. The people on the other end of the phone are rude, they interrupt and they take absolutely no responsibility for their actions. They provided exactly zero help. If you dont get your bill, its your fault, if you dont get an …
I have been gone for two months and my fees are very high for not using the utilities. The fees alone account for well over half the bill. When they tell me my bill is less that $2 worth of services used $7+ worth of fees. This place is …
Horrible customer service! DAWN needs to be fired immediately. Jumps to conclusions regarding an ESTATE matter and then hangs up on me!
Horrible service. Never will send the billing info. Never will answer the phone. Would never do business with this company like in forced too currently
Representatives stopped by to repair a leak from a meter recently installed due to HOA. I was never told an ETA and when they did arrive, it was unannounced. So when my water was shut off I went to investigate and that’s when they told me …
Horrible. Shutoff status on 0 balance account. Sending letters, not updating their account information. Their site is not secure. Account information does not get updated.